Tempus Address Jobs in Usa

The in-person face to face Regional Liaison is primarily responsible for working as liaison in the Salem office assisting Consumers and Personal Care Attendants (PCA) with inquiries and problem resolution. This role will extend to providing general in-person support to visitors for questions and documentation related to the overall Fiscal Intermediary (FI) program. The regional liaison will also be trained and capable of providing training and support for the Tempus EVV solution. Finally, the Regional Liaison will coordinate with the Consumer Advisory Board coordinator to address concerns and review opportunities within that region. Assure ongoing compliance with Tempus quality and FI contract requirements.

• Full time position, 35 hours a week
• In person role every day
• Monday - Friday, 8:30 am to 4:30pm
• 2 day required orientation is held in Stoughton, Massachusetts

Essential Functions

• Act as a liaison between Consumers/Participants and/or PCAs/DCWs and Tempus
• Respond to Consumer/ Participant and/or PCA/DCW inquiries and complaints
• Provide in-person assistance, either scheduled or ad-hoc, related to FI documentation or program related questions
• Help resolve inaccuracies or discrepancies related to reporting of activity time
• Work with applicable parties to determine PA/WA status and if new PA/WA needs to be requested
• Work with applicable parties to address and resolve PCA/DCW payment issues
• Respond to issues that have been escalated by Consumers/Surrogates/Administrative Proxies/Waiver
  Participants and/or PCAs/DCWs.
• Receive visitors and determine their needs and direct them to the appropriate person
• Maintain visitor and ID badge register. Issue ID badges where appropriate
• Deal with inquiries and provide accurate information
• Perform administrative work, including supporting other departments, as needed and as time allows.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Competencies

• Fluency in Spanish or other languages a plus
• Experience with Excel and Spreadsheets
• Professional, friendly & understanding personality
• Punctuality and dependability
• Ability to work efficiently as a team player as well as individually with minimal direction
• Self-motivation
• Ability to consistently maintain and build positive working relationships
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Familiarity with office machines, equipment and software
• Ability to respect and maintain confidentiality
• Attention to accuracy and detail
• Strong interpersonal and analytical skills

Required Education

• High School Diploma

Preferred Experience

• Proficiency in Microsoft Office software

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel
Some travel may be required for this position to ensure regional coverage.

Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

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The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.

This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.

• Stoughton, Massachusetts office only
• First week in person for training
• Hybrid model observed after training

Essential Job Functions

Serve as primary EVV compliance liaison between:

• EVV Project Leader
• EVV Reporting Analyst
• State program and policy teams
• EVV system vendor
• Call center and support operations
• Training and quality teams
• MassHealth
• PCM Agencies

Analytics

• Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
• Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
• Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary

Operations

• Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
• Support the development of any new EVV Standard Operating Procedures
• Participate in EVV governance, change-control and system enhancement discussions

• Understand barriers or root causes of why individuals are not compliant and drive remediation plans
• Work with system vendor and EVV SME to resolve technical issues affecting compliance

Research Escalations and Support Communications

• Perform compliance-related research to answer questions or determine if an issue is non-compliant
  • Support requests received by MassHealth/Program Integrity Team
  • Support agencies and/or work in partnership with EVV Support
• Support state-led outreach and communications related to EVV compliance expectations
• Perform escalation follow-up for non-compliant individuals as necessary
• Oversee the communication plan for EVV Compliance:
  • Draft, modify, and distribute EVV compliance communications
  • Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
  • Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
  • Send address list to Mailing Department for warning letter preparation
  • Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific

Training

• Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
• Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
• Review EVV job aids, FAQs, scripts and training content for compliance accuracy

Risk Management

• Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.

Competencies

• Strong understanding of compliance governance, auditing and regulatory frameworks
• Strong analytical capabilities to assess data and processes and articulate insights
• Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
• Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
• Experience with data tools (Excel and PowerBI)

• Methodical and diligent, outstanding planning abilities

• Strong written and oral communication skills
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member
• Self-motivated

Qualifications

• Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
• 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel may be required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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This is a great opportunity for a Registered Nurse (RN) to work a flexible schedule in a unique program, Personal Care Management Evaluation Department, that makes a truly wonderful difference in the lives of children and adults with a wide range of disabilities. This position does require working in the community. Travel within the coverage area is required for this position. Must have a valid driver’s license and reliable transportation.

Looking for coverage area in Massachusetts and up to a 60-mile radius of your home address in Suffolk and/or Middlesex County.

• Required 2-day orientation in Stoughton
• Required MA RN license
• 35 hours a work week full time
• Monday - Friday, 8:30am - 4:30pm core hours
• 2 years recent experience working with direct care of disabled individuals

Essential Functions

• Perform initial evaluations and annual reevaluations of members who are applying for personal care services in accordance with MassHealth regulations 130 CMR 422.422(C).
• Submit completed evaluation within the specific timeframe.
• Respond to hours adjustment requests in a timely manner.
• Respond to MassHealth inquiries and offer professional input regarding PCA evaluation as requested. Learn and adhere to the PCA Program standards.
• Schedule reevaluation visits and update your calendar accordingly.
• Document progress notes in data base in a timely manner.
• Communicate with PCA Eval Dept Assistants in regard to no shows, no contacts, hospitalizations, termination requests and any other concerns.
• Submit monthly mileage sheets within the required timeframe.
• Work collaboratively with other members of the PCA Program.
• Communicate with Supervisor and the Office Staff when issues arise.
• Interact with Tempus Unlimited, Inc. offices to resolve concerns related to the evaluation in effort to support consumer’s independence.
• Attend monthly staff meetings.
• Report suspicion of fraud to the PCM Management Team.
• Report all suspected abuse or neglect to the appropriate agency such as DPPC, Executive Office of Elder Affairs, or Department of Children and Families.
• Represent the agency in a professional, positive manner and provide services that are culturally sensitive.
• Perform other duties as assigned by the Supervisor.

Requirements

Competencies

• Ability to establish and maintain professional relationships with consumers, family members, co-workers and community professionals
• Ability to exercise sound judgment in making decisions
• Ability to independently organize work and meet deadlines
• Ability to multi-task in a busy environment
• Ability to solve problems creatively, when necessary
• Excellent communication skills
• Accuracy and attention to detail
• Ability to adapt to constant change with a positive attitude
• Ability to maintain confidentiality
• Ability to work efficiently as a team player

Required Education

• Current Massachusetts license to practice as a Registered Nurse in a good standing with the Board.

Preferred Experience

• Bachelor’s Degree
• Familiarity with MassHealth PCA Program
• Must have at least 2 years recent experience in the direct care of the elderly or disabled population
• Fluency in other languages

Work Environment

This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic filing systems.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, bend, stoop, walk, carry and lift objects.

Travel

Travel within the coverage area is required for this position. Access to reliable transportation required for community visits.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 38-38 Hourly Wage

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A community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.

• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person

• Follow-up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate ability to manage PCA services.
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
  • Assigned referrals and intake documentation
  • Service Agreements and Assessments for re-evaluations
  • Supportive documentation for intakes and re-evaluations as needed
  • Return all phone calls from surrogates and consumers within 72 business hours
• Work within policies to complete and submit internal requirements:
  • Progress Notes
  • Dayforce, Outlook Schedule
  • Mileage and Expense Forms
  • Return all required email communications within 48 business hours.
  • Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:

• Non-billing, overbilling and ineligible consumers
• Provide training and ongoing support for EVV
• Major problems requiring skills training
• Consumer status updates
• Intake, Quarterly and Annual Reviews
• Perform other duties as assigned by the Skills Trainer Supervisor

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

• Bachelor’s Degree preferred; GED or High School Diploma required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

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Tempus Unlimited is seeking an experienced, outgoing, professional individual to provide functional evaluations for consumers living in the community under the direction of Tempus Unlimited, Inc. The Occupational Therapist will perform assessments/evaluations and make recommendations to MassHealth for PCA services in the home setting. The ideal candidate is a self-starter, able to work independently out in the community, and is an organized individual who has a desire to work with people with disabilities.

Essential Functions

• Conduct evaluations for Personal Care Attendant (PCA) services based on MassHealth Standard Operating Procedures and regulations
• Evaluate all consumers in consideration of: range of motion, movement analysis, fine motor skills, sensory motor processing and functional activities of daily living
• Present findings and recommendations of the evaluations to MassHealth
• Recommend special or adaptive equipment as necessary to meet the needs of the child or adult at home, at school, and in adaptive settings
• Maintain up-to-date data (progress notes, reports, statistics, quarterly reports and any other reports deemed necessary) in the manner set forth and defined by the agency
• Inform Program Manager and other staff of new developments in the field of occupational therapy
• Maintain an up-to-date weekly appointment calendar in Outlook shared with Manager
• Follow all HIPAA rules regarding privacy and maintenance of records to be secured and held at Tempus Unlimited
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC)
• Attend monthly agency and department meetings

Required Experience

• Experience working in homes

Preferred Experience

• Experience working with people with disabilities
• CPR/First Aid training and certification

Required Education

• Licensed Occupational Therapist in Commonwealth of MA.

Or

• M.S. with certificate in Occupational Therapy, MA registration in Occupational Therapy

Required Certificates, Licenses, Registrations, skills, abilities

• Proof of physical exam
• Excellent written and oral communication skills
• Positive and willing attitude, encouraging, and patient with consumers
• Abide by all Tempus Unlimited policies, procedures, and guidelines
• Able to work independently in the community
• Ability to read, speak, and write English

Physical Demands

While performing the duties of this job, the employee is required to stand, walk, crouch and sit.

Travel

Travel is required for this position and requires a valid driver’s license, auto insurance and reliable personal transportation to perform all job duties.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, job functions, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 38-38 Hourly Wage

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As a Supported Living Service Case Coordinator, you will assist consumers with a variety of services and trainings to enable them to live independently in their community. Our program serves people from Boston to Southeastern Massachusetts. Case Coordinators are the difference in the lives of our consumers on a regular basis. Tempus takes a person-centered approach to all services.

Essential Functions

• Develop Supported Living Service Plans
• Maintain communication with the Personal Care Attendant (PCA) (or other service) provider.
• Assist consumers in the hiring, training, scheduling and supervision of their Personal Care Attendants, sign onto the PCA program Service Agreement if surrogacy is required. Be thoroughly detailed in the understanding of this document and assist consumer comply also.
• Assist Consumers in obtaining housing if needed.
• Assist consumers in setting up and maintaining appropriate records regarding Personal Care Attendants (PCA), finances and medical issues.
• Assist consumers with accessing community resources such as health care, recreation, transportation and adult education.
• Encourage and assist consumers in the development of relationships with other members of the community.
• Maintain confidential records according to program guidelines.
• Train consumers annually on human rights and how to obtain assistance on human rights violations.
• Assist consumers with Transitional Assistance services through the Money Follows the person (MFP) and Acquired Brain Injury (ABI) waivers.
• Follow MRC Community Living Program manual standards, as well as other regulatory documents related to the position.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Required Education

• Bachelor's degree and/or at least two years' experience serving people with disabilities

Competencies

• Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people with disabilities and help them maximize their lives is required.
• Being resourceful to solve complex issues at times.
• Objective report writing.

Preferred Experience

• Training and supervisory experience is helpful.
• Significant experience in Personal Care Attendant (PCA) services, case management services, and disability service delivery systems is preferred.
• Good communication, organization and writing skills are required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

This position requires an employee to be on the road as a primary function. Must have a valid driver’s license and reliable transportation.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 23-23 Hourly Wage

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As a Licensed Practical Nurse (LPN), you have a great opportunity to work in the Personal Care Attendant (PCA) Evaluation Department, which is a unique program that makes a truly wonderful difference in the lives of children and adults. You will make your own schedule and do reevaluations and adjustments. You will work with a wide range of disabilities by completing assessments for the MassHealth PCA program.

• $31 an hour
• Full time
• Monday - Friday
• 8:30am to 4:30pm core hours
• 2-day orientation required in person Stoughton office
• Mileage reimbursement

Essential Functions

• Perform annual reevaluations of members who are applying for personal care services in accordance with MassHealth regulations 130 CMR 422.422(C).
• Submit completed evaluation within the specific timeframe.
• Respond to hours adjustment requests in a timely manner.
• Respond to MassHealth inquiries and offer professional input regarding PCA evaluation as requested.
• Learn and adhere to the PCA Program standards.
• Schedule reevaluation visits and update your calendar accordingly.
• Document progress notes in data base in a timely manner.
• Communicate with PCA Eval Dept Assistants in regards to no shows, no contacts, hospitalizations, termination requests and any other concerns.
• Submit monthly mileage sheets within the required timeframe.
• Work collaboratively with other members of the PCA Program.
• Communicate with Supervisor and the Office Staff when issues arise.
• Interact with Tempus Unlimited, Inc. offices to resolve concerns related to the evaluation in effort to support consumer’s independence.
• Attend monthly staff meetings.
• Report suspicion of fraud to the PCM Management Team.
• Report all suspected abuse or neglect to the appropriate agency such as DPPC, Executive Office of Elder Affairs, or Department of Children and Families.
• Represent the agency in a professional, positive manner and provide services that are culturally sensitive.
• Perform other duties as assigned by the Manager.

Competencies

• Ability to establish and maintain professional relationships with consumers, family members, co-workers and community professionals.
• Ability to independently organize work and meet deadlines.
• Ability to multi-task in a busy environment.
• Ability to solve problems creatively, when necessary.
• Excellent communication skills.
• Accuracy and attention to detail.
• Ability to adapt to constant change with a positive attitude.
• Ability to maintain confidentiality.
• Ability to work efficiently as a team player.
• Ability to exercise sound judgment in making decisions.

Required Education

• Associate’s degree preferred

Preferred Experience

• Current Licensed Practical Nurse to practice in Massachusetts in a good standing with the Board
• Must have at least 2 years recent experience in the direct care of the elderly or disabled population
• Fluency in other languages preferred
• Familiarity with MassHealth PCA Program preferred

Work Environment

This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic filing systems.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, bend, stoop, walk, carry and lift objects.

Travel

Travel within the coverage area is required for this position. Access to reliable transportation required for community visits.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 31-31 Hourly Wage

PI490af44d6473-3631

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company.

• Call center and phone customer service experience highly preferred
• Bilingual preferred: Fluent in English and all languages
• Stoughton office location
• 6-8 weeks required in person for training, hybrid after training
• Full time, 35 hours a week
• Monday - Friday, 8:30am - 4:30pm

Essential Functions

• Answers consumer inquires by utilizing multiple modules and programs to assist in first call resolution
• Ability to learn, retain, and apply information based on training materials, which support program related topics
• Liaison to other departments within the company

Competencies

• Ability to multitask
  • Speak on call while reading notes
  • Utilize appropriate modules for research purposes
  • Engaging the caller while researching
  • Notation during the call
• Professional, friendly and understanding of the consumer’s situation
• Attentive to details
• Ability to work efficiently as a team player
• Ability to work independently
• Working ability to problem solve
• Punctual and dependable

Preferred Experience

• Call Center and customer service experience highly preferred
• Bilingual a plus

Required Education

• High School Diploma or equivalent

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

• No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

PIe66bae39b3d

As an Overnight Individual and Home Support worker you will be assisting Consumer in a variety of ways that enable them to live independently in their community. Tempus takes a person-centered approach to all services. This is a part time overnight with some awake and asleep.

• $20 an hour

• Thursday and Friday, 12am to 6am every other week

• 12 hours over two weeks
• PCA and IHS experience required
• Hoyer lift experience required
• 2-day orientation in Stoughton office

Travel

• Must have a valid driver's license
• Reliable transportation

Essential Job Functions (as determined by the supervisor)

• ADL Tasks
  • Cleaning: maintaining cleanliness throughout the home as needed, i.e.: dusting, wiping down counters, sweeping, vacuuming, dishes. Bathroom: disinfect toilets and sinks, wash floors.
  • Laundry: wash, dry, fold, and put away clothes, towels and bedding
  • Assist Consumer with the administering and taking of daily medications.
  • Meal Prep / Cooking: Consult with Consumer about types of food he enjoys and plan weekly menus. Work together to create a grocery list within his budget, and encourage healthy choices.
  • Shopping: Establish a system for replacing household supplies from local stores in a timely manner.
• Adaptive Equipment: Consumer uses the following adaptive equipment that staff will need to become familiar with and use on a regular basis:
  • Hoyer lifts (both motorized and manual)
  • Motorized wheelchair
  • Adjustable bed / bed rails
  • Automatic door openers
• Other
  • Support overall mission and objectives of Tempus Unlimited
  • Must report all suspected incidents of consumer sexual abuse, physical abuse and neglect to the Disabled Person Protection Commission (D.P.P.C.).
  • Perform other duties as assigned by Supervisor or designee.

Competencies

• Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people who have disabilities and help them maximize their lives is required.
• Being resourceful to solve complex issues at times.
• Objective report writing. Staff will be required to update a task sheet for each shift in a communication log.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• ISS shifts will require calling in to track your time at the beginning and end of your duration.

Preferred Experience

• Experience in Home Support Services.
• Good communication, organization and writing skills are required.

Required Education and Certifications

• High School degree and/or experience serving people with disabilities.
• CPR / First Aid Certification.

Work Environment

• Consumer’s home environment, local community

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 20-20 Hourly Wage

PIe6334d93db88-3631

This is a community-based Enrollment Specialist for our Pennsylvania Self Directed Program. The Enrollment Specialist will educate participants and their direct care workers on how to successfully enroll and utilize services under the Community HealthChoices Participant-Directed Services Program.

• $21 an hour
• 35 hours a week full time
• Monday - Friday
• 8:30am to 4:30pm
• Virtual interview and orientation

Essential Job Functions

• Accept and outreach to participant within 3 days of referral to determine how the packet will be delivered to the participant: mail, email or in person
• Provide in-person participant orientation within 15 days of referral
• Train participants and direct care workers the skills needed to enroll and manage this self-directed program
  • Mandated Reporting
  • Worker Safety Training
  • Independent Living Philosophy
• Assist participant and direct care worker with enrollment
  • Common Law Employer (CLE) enrollment paperwork including CLE Roles and Responsibilities
  • Assist with DCW enrollment paperwork
    • DCW Pre-Service Orientation
    • Unique ID
    • Background check clearances
  • Provide training on EVV and timesheet submission/approval process
• Attend in-service, supervision and staff development meetings when requested by manager
• Demonstrate a working knowledge of program policies and procedures and self-directed regulations
• Demonstrate a commitment to the Independent Living philosophy of consumer control
• Musty report all suspected incidents of fraud, waste, and abuse
• Track for receipt of required documentation within required timelines:
• Enrollment documentation
• Return all phone calls from participants and DCW within 24 hours
• Work within policies to complete and submit internal requirements:
• Contact Notes
• Dayforce, Outlook Schedule
• Mileage and Expense Forms
• Follow up on requests for additional skills training by the Fiscal Management Services (FMS):
• Non-billing, overbilling
• Major problems requiring skills training
• Participant status updates
• All other duties as assigned by the Skills Trainer Manager

Qualifications

• One year experience providing services for persons with disabilities
• Experience or education in teaching is helpful
• Knowledge of community resource that participants are involved with
• Excellent communication, organizational, and writing skills
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases

Required Education

• Bachelor’s Degree preferred; GED or High School Diploma required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

PI15ec580cf952-3631

Employee Relations Partner

100% remote - Boston Area only

Working hours: 8:30-5, flexible

Type of contract - temp to perm potential

Contract Duration: 3 months to start

Compensation: $40- $55 depending on experience, looking for 3-5 years

Must use own equipment for this position.

Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law

JOB OVERVIEW:

Under the direction of the Director of Human Resources—Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women’s Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.

1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc.

2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.

3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes.

4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.

5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement

6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate.

7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary.

8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals.

9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues.

10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases.

11. Maintains a current body of knowledge of employment and labor laws.

12. Assists with the development, updating, and interpretation of employee relations policies and procedures.

13. Develops and maintains positive and effective working relationships with all colleagues.

14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc.

15. Using independent judgment, escalates issues to senior leadership as needed.

16. Performs other duties and projects as assigned

Requirements:

Bachelors degree or equivalent experience, plus two to three year’s in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations.

Case management system experience is preferred.

____________________________________________________________________

"Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability."

We are Joie, a global baby gear brand established in 2011 and distributed across over 85 countries.

At Joie, we prioritize designing products with families in mind and our commitment extends to fostering joy-filled workplaces, where we celebrate our team members' skills, and nurture their development.

With our continued growth, and expansion into the US Market, we're seeking an Assistant Store Manager for the launch of our first Showroom Retail Store in Carlsbad, CA.

The Assistant Store Manager for Joie Children’s Products Inc. leads by example, fostering a culture of exceptional customer service and ensuring every shopper enjoys a premium, personalized experience that reflects the brand’s values. The role includes guiding and supporting the team in building rapport with customers, uncovering their needs, and recommending products that align with their lifestyle.

In addition to customer engagement, the position requires ownership of store operations, including maintaining cleanliness, organization, and visual presentation, with an understanding that first impressions matter.

The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring excellent customer service, driving sales, and maintaining a positive work environment. Responsibilities include supervising staff, managing inventory, and assisting with administrative tasks to achieve store goals.

Essential Duties and Responsibilities

People Management

• Cultivate a positive, inclusive, and respectful team culture by actively welcoming all team members, valuing individual differences, and ensuring everyone feels supported.
• Clearly communicate how each team member’s role contributes to the success of the store and the broader Joie organization, reinforcing purpose and accountability.
• Execute the store’s vision and strategic direction as outlined by the Store Manager, ensuring alignment in day-to-day operations and team priorities.
• Assist the Store Manager in talent acquisition efforts, helping to hire and develop a diverse team with the skills and experience needed to achieve strong performance results.
• Promote ongoing learning and product knowledge by delivering consistent coaching, feedback, mentoring, and development opportunities for all team members.
• Lead key aspects of performance management, including delivering constructive feedback, conducting regular check-ins, recognizing individual contributions, managing documentation, and addressing performance concerns in a timely and professional manner.
• Address employee’s concerns with confidentiality and care, and partner with regional or corporate resources when additional support or escalation is necessary.

Operations

• Collaborate with the Store Manager and Regional Manager to review and interpret business and sales data, contributing to quarterly business reviews and sales planning to achieve store performance goals.
• Assist with staff scheduling, labor planning, and daily workforce coordination to ensure adequate coverage and operational efficiency.
• Track performance against key financial targets—including daily, weekly, monthly, and quarterly metrics—and provide insights that support business strategy adjustments.
• Ensure all merchandise displays meet brand standards and follow current visual merchandising guidelines, maintaining a clean, organized, and inviting store environment.
• Oversee daily and weekly inventory processes, ensuring accurate stock levels, proper organization, and adherence to safety requirements.
• Execute store opening and closing procedures in full compliance with company policies and operational standards.
• Support daily cleaning responsibilities, including restrooms, break areas, and high-touch surfaces, to uphold a safe and welcoming environment for customers and staff.
• Complete all tasks in alignment with company policies, standard operating procedures, and applicable local regulations.
• Follow all safety standards and proactively address potential hazards to maintain a safe environment for employees and customers.

Customer Experience

• Demonstrate a positive, polished, and professional presence that reflects Joie’s brand values, ensuring every customer receives a warm premium in‑store experience.
• Proactively engage customers by building rapport, asking thoughtful questions to understand their needs, and recommending personalized product solutions that support their lifestyle.
• Address customer concerns with empathy and professionalism, applying sound judgment to resolve issues promptly and escalating matters to the Store Manager as appropriate.
• Ensure all transactions are processed accurately and efficiently, maintaining strong attention to detail and adherence to company policies and procedures.

Product

• Oversee stockroom organization and inventory processes, ensuring products are stored safely, accurately tracked, and readily accessible to support smooth store operations.
• Support company driven campaigns, product launches, and promotional initiatives by ensuring timely execution and alignment with brand standards.
• Maintain up to date knowledge of all product features, benefits, pricing, and promotions to effectively communicate value and assist customers in making informed purchasing decisions.
• Provide knowledgeable, personalized product recommendations, using strong product expertise to guide customers confidently through their options.
• Demonstrate a commitment to ongoing training and personal development to stay current on new products, policies, and brand expectations.
• Assist in creating and maintaining clean organized, and visually compelling product displays that reflect brand guidelines and enhance the overall customer experience.

This position description is intended to provide a summary of the essential duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements.

Requirements and Qualifications

Experience & Education

• Minimum three (3) to five (5) years’ experience in retail, customer service, or sales required.
• Previous experience leading or supervising teams in a customer service or retail environment is essential.
• Demonstrated ability to manage workflows, support associates, and step into leadership roles during manager absences is highly valued.
• High school diploma or GED required.

Skills & Competencies

• Strong customer engagement skills, including the ability to build rapport, understand customer needs, and recommend suitable products.
• Ability to foster a positive, inclusive, and respectful team culture by welcoming all team members and valuing individual differences.
• Effective communication, clearly articulating each team member’s role and contributions.
• Leadership in executing the store’s vision and strategic direction, including talent acquisition and development, coaching, feedback, and performance management.
• Collaborative approach, working closely with management and colleagues to achieve store goals.
• Operational competence in staff scheduling, labor planning, inventory management, visual merchandising, and adherence to safety and company policies.
• Proactive problem-solving and sound judgment in addressing customer and employee concerns.
• Attention to detail in transaction processing and store presentation.
• Commitment to ongoing learning, acquiring product knowledge, and personal development.
• Dependability and reliability in maintaining the work schedule and fulfilling all assigned tasks.

Technology

• Proficiency with POS systems.
• Exceptional MS Office and Internet skills.

Working knowledge of:

• Payroll/timecard systems, Paycom preferred
• Ability to quickly and proficiently learn new software with ease.

Other

• Must be eighteen (18) years or older
• Be available for scheduled training sessions
• Ability to work flexible shifts, and stand for extended periods and lift items weighing up to 30 lbs. as needed for showroom maintenance.

Minimum part‑time availability includes:

• Three weekdays (Monday-Thursday) with at least Fully Available
• Two weekend days (Friday–Sunday) with Full‑day availability

Store Operating Hours:

• Monday-Thursday 10:00am-7:00pm
• Friday- Saturday 10:00am-8:00pm
• Sunday 11:00am-7:00pm
• Fully Available, means one hour before store opening hours & one hour post-store closing hours.
• Ability to work weekends and holidays is required. Please note, this role has mandatory blackout dates during the peak holiday season; Black Friday & Black Friday weekend and December 14th – 31st. where time off requests are not permitted.

California Pay Transparency Act:

• The range for this role is between $25/hour & $31/hour.
• Target compensation range and subsequent actual salary is/will be determined by a number of factors including but not limited to specific skills, competencies, years of experience, geographic location and education as aligned to the job description.
• Employees in Non-Exempt positions must accurately complete, obtain approval from their manager, and timely submit a timecard in the form provided by the Company, as it coincides with the Company’s bi-weekly payroll schedule.

Applicants must be currently authorized to work in the United States on a full-time basis.

• 
  Curriculum Vitae - Your most recently updated C.V.
  
• 
  Cover Letter (Optional)
  
• 
  Statement of Research - Statement of Research and Extension
  Please submit a 2-page Statement of Research and Extension Interests including how your current and/or past research and extension experience could contribute to, or be applicable to, the needs of the local community. Provide examples of potential goals and outcomes from your research and extension activities.
  
• 
  References - Please provide 3 references: names, titles and contact information.
  
• 
  College Level Transcripts - Electronic transcripts or legible scanned copies (PDF) of original transcripts will be accepted. Transcripts must identify course work completed, grades earned, degrees conferred and confer dates. Please DO NOT send transcripts that are password protected.
  

• 3-5 required (contact information only)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Contracting Officer-Sponsored Programs role will review, process, approve, negotiate, and administer assigned sponsored proposals and awards, which may include governmental, industry, non-U.S. and/or not-for-profit funding of grants, contracts, and other sponsored agreements and donations in
the support of research. Provide services and guidance to faculty and research staff. Review, analyze, and interpret new awards terms and conditions.

Job Duty 1 -
Analyze solicitations and review proposals to ensure proposals are complete and compliant with Institute policies, agency regulations, and solicitation requirements. Review sign any required Institute Representations and Certifications.

Job Duty 2 -
Identify proposal risks and review mitigation strategies with management. Submit all assigned, approved, compliant proposals prior to deadlines.

Job Duty 3 -
Review and interpret sponsored agreement language. Resolve contractual issues, negotiating contract changes, and executing agreements on behalf of the Institute's research corporations with an approved corporation officer.

Job Duty 4 -
Provide Post award administration. Monitor administration of awarded sponsored projects and serve as contact for all business/contractual matters throughout life cycle of sponsored program awards. Resolve issues brought forward by researchers and unit administrators. Prepare business correspondence and notices required by award terms.

Job Duty 5 -
Maintain current working knowledge of applicable federal regulations, state laws, Institute policies, and sponsor requirements.

Job Duty 6 -
Advise faculty, project directors and financial and administrative staff on proposal submission process, post award administration, regulatory compliance requirements and Institute policy, coordinating with other units supporting research including Conflict of Interest, Research Integrity Assurance, Research Security, Export Control, Corporate Engagement, Technology Licensing, and the Georgia Tech Office of Legal Affairs.

Job Duty 7 -
Perform other job-related duties as assigned

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Other Required Qualifications
U.S. Citizen or Permanent Resident Card.

Required Experience
Three or more years of job-related experience

Preferred Educational Qualifications

• JD or equivalent combination of education and experience

Preferred Experience

• Experience in addressing contracting issues in Non-Disclosure Agreements, Material Transfer Agreements, and Data Use Agreements at various stages of the sponsored program life cycle.
• Experience in identifying industry-specific contracting concerns across a wide variety of industries; solution-oriented in addressing those concerns.
• Experience identifying common research compliance issues (e.g. export, human subjects research, intellectual property management, data storage and handling) and working with colleagues across campus to address and manage those issues in industry contracts.

ABILITIES
Ability to organize and prioritize multiple objectives, exercise independent judgement, consistently meet deadlines, work effectively and professionally with all levels of internal and external customers on complex issues and problems, proactively make decisions and produce practical solutions in challenging situations, and work well independently and in a team environment.

KNOWLEDGE
This job requires broad knowledge of sponsored contract and grant administration policies and regulations, which may include those specific to Federal Acquisition Regulations (FAR), 2 CFR 200, Bayh-Dole Act, and specific federal agency requirements including DOD, NSF, DOE, and NIH. Knowledge of different contract types (including Cost Reimbursement, Fixed Priced, Time and Material, Indefinite Delivery-Indefinite Quantity, Other Transaction Agreements, etc.) and terms applicable to sponsored research is preferred.

SKILLS
Excellent customer service skills to address issues and problems effectively and professionally in a compliance-driven, high-pressure environment. Exemplary reading comprehension and logical reasoning skills. Excellent communication skills, both verbal and written. Proactive decision-making and problem-solving skills to respond to high-pressure situations. Skills related to the use of office equipment and specialized computer applications and systems.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Grade R08

Anticipated annual salary $80,432.00 to $135,930.00 commensurate with qualifications

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
This is telework position with up to 50-75% travel in designated region of Illinois. Standard working hours can be anywhere within 8am - 9pm as needed to meet business needs. This Care Manager BH role requires working until 9pm for two (2) days a week. Care Manager BH coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members. Develops strategy to address issues to outcomes and opportunities to enhance member's overall wellness through integration. Instructs programs and procedures in compliance with network management and clinical coverage policies.

Essential Duties and Responsibilities:

• Executes evaluation of member needs and benefit plan eligibility and facilitates member transition to the organization's programs and plans

• Applies advanced clinical judgement to incorporate strategies designed to reduce risk factors and barriers, and to address complex health indicators that impact care planning and resolution of member issues.

• Handles reviews of prior claims to address potential impact on current case management and eligibility.

• Creates a holistic approach to assess the need for referrals to clinical resources and to assist in determining functionality.

• Ensures case management processes follow organization and regulatory requirements.

• Implements systems to maximize member engagement, discern health status and needs, and to assess member levels of work capacity and restrictions.

• Coaches and trains junior colleagues in techniques, processes, and responsibilities.

• Primarily works with members enrolled into Pathways to Success Program for intensive care coordination support.

Required Qualifications

• Clinical licensure

• Minimum two years experience working with children living with special needs or children in foster care

• Willing and able to travel up to 50-75% of their time to meet members face to face within one hour of their location

• Reliable transportation required; mileage is reimbursed per company expense reimbursement policy

• Willing and able to work until 9:00pm two (2) days a week

Preferred Qualifications

Managed Care experience

Case Management experience

Education

Masters Degree in Social Work or any related field

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.

Today, we’re one of the fastest-growing pool service companies in the area, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.

• Competitive Pay: $55,000 Starting Base Salary (Room for growth)
• Full Benefits Package: Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays.
• Career Growth: Clear paths to Lead Tech, Trainer, or Supervisor roles
• Supportive Team Environment: We set you up for success from Day 1

• Full-time flexible: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred.
• In-office start and end at your assigned branch location

What You’ll Do

As a Pool RepairTechnician, you’ll be responsible for repairing our customers’ pools systems and equipment to keep them functioning at their best. This includes:

Pool Diagnostics and Pool Repairs:

• Identify, troubleshoot, and perform repairs on a variety of pool systems and equipment to maintain operational excellence and ensure long-lasting functionality.

High-Quality Quotes:

• Provide clear, detailed, and high-quality repair quotes focused on making pools run efficiently, adhering to current safety standards, and utilizing reputable products with solid warranties. Your quotes should reflect our commitment to excellence and provide customers with confidence in their investments.

Customer Communication:

• Before Service: Communicate with customers ahead of your arrival to confirm the appointment, share your expected arrival time, and address any preliminary questions.
• During Service: Keep customers informed throughout the troubleshooting process, explaining the issues and recommended solutions clearly and professionally.
• After Service: Follow up with customers after repairs to ensure satisfaction, address any additional concerns, and provide quotes for further potential work that could improve their pool systems. Maintain open communication to foster trust and long-term relationships.

Internal Team Communication:

• Actively participate in team communication via Slack to ensure seamless collaboration. Share updates on ongoing repairs, ask for or provide troubleshooting support, and communicate relevant details with other technicians and team leaders to maintain operational efficiency.

Quality assurance:

• Deliver exceptional service and attention to detail to ensure repairs meet or exceed customer expectations, fostering long-term satisfaction. When quality control issues do arise, handle them as a top priority by addressing the problem promptly, communicating openly with customers, and implementing immediate solutions to resolve concerns. Ensure follow-up actions are taken to prevent recurrence and maintain trust in our commitment to excellence.

Customer Service:

• Represent the company professionally by maintaining a customer-first mindset, effectively addressing any service-related concerns, and providing solutions that align with our quality standards.

Team Collaboration:

• Work closely with the service team to support daily operations, share knowledge, and contribute to a collaborative, team-focused work environment.

Must-Haves

• Previous experience in the pool industry (pool cleaning and repairs) is required.
• Valid driver's license.
• Ability to handle a physically demanding workload.
• A great team-player attitude with the flexibility to wear multiple hats.

Nice-to-Haves

• Strong customer service mindset and communication skills.
• Desire to be part of a fast-growing, dynamic team.
• Residential Appliance Installer License (RAIL)

PIcd5e5c8a4fa

City of Kirkland

$105,059.34 - $137,078.61 Annually

Kirkland, WA

Full-Time

202100644

Finance & Admin. - Deputy Director Management

02/24/2026

Continuous

Exempt

MAC

The Financial Operations Supervisor, under the general direction of the Deputy Director of Finance & Administration, leads and directly supervises the daily operations of the city's centralized purchasing functions, accounts payable, accounts receivable, and mail services.

Considered a working supervisor, the Financial Operations Supervisor ensures that tasks within the operations division are completed accurately and timely, according to established standards. This position oversees the development and implementation of policies, procedures, and goals, and is responsible for supervising staff, evaluating, assigning tasks, and balancing workloads.

Distinguishing Characteristics: The Financial Operations Supervisor is well-versed in the functional areas overseen and provides technical support to staff. This position oversees multiple functions within financial operations, but differs from the Financial Operations Manager position, which manages the division, prepares recommended division budget, and determines resources needed to accomplish program goals. The incumbent operates with considerable autonomy and independent judgment.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Supervises the day-to-day activities of financial operations staff assigned to purchasing, accounts payable, accounts receivable and mail services.
• Supervises subordinate personnel, including motivating, training, and delegating assignments; monitoring performance; conducting performance evaluations; taking disciplinary/corrective action; recommending salary increases and promotions; and recommending hirings and terminations.
• Monitors and interprets changes in applicable laws, regulations, and technology that may affect departmental operations. Develops, analyzes, and implements policy and procedural changes after approval; monitors for compliance.
• Evaluates various financial operations functions to improve customer service, productivity, and efficiency, and assists with work-related issues that cannot be addressed by staff; performs research as needed.
• Oversees the purchasing function including the citywide procurement of goods and services, the issuance of purchase orders and contracts, the preparation of bids, cooperative purchase agreements with other public agencies, the surplus program, and the purchasing card program.
• Assists with the development and execution of various types of interlocal cooperative agreements including mutual aid agreements.
• Supervises the operations of accounts receivable and accounts payable and serves as backup to staff as needed. Manages vendor and customer relations, setups, inquiries, and approvals related to quotes, wage rates, taxes, and billing. Ensures accurate record-keeping and efficient processing of payments, invoices, refunds, and customer billing for various taxes and fees.
• Collaborates with internal customers, managers, and directors to provide strategic procurement, contracting, and program support to fulfill adopted strategic priorities.
• Ensures that all city expenditures adhere to purchasing policy, procedures and applicable procurement law. Ensure accountability, compliance, and consistent interpretation and application with all current and applicable state and federal laws, agency policies and procedures, rules, and regulations.
• Serves as the primary contact on procurement issues for federal and state auditors on annual audits. Responds to questions regarding procurement policies, compliance with laws and regulations, internal controls, variances, exceptions, and procurement methods and procedures.
• Solves complex technical and managerial problems utilizing an understanding of intra- and inter-departmental relationships where no precedent exists.
• Provides leadership and guidance to departmental staff in proper work methods and procedures; reviews multi-departmental activity for accuracy and compliance.
• Reviews and audits payment and billing entries, proactively resolving discrepancies. Provides leadership and guidance to the team on best practices, ensuring full compliance with GAAP. Addresses challenges promptly, ensuring adherence to policies and procedures.
• Provides guidance and expertise to departments and city staff in the interpretation of purchasing requirements and procedures as prescribed by state and federal agency regulations, grant stipulations, and City policy. Recognizes and assesses strategic and operational risks and opportunities and addresses them appropriately during the procurement and contracting process.
• Fosters a positive and supportive work environment; promotes diversity, equity, inclusion, and belonging in the workplace, contributing to an environment of respectful living and working in a multicultural society.

• Presents procurement-related agenda items at City Council meetings.
• Performs duties of assigned staff as needed.
• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

Why Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!

If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and fearless innovation.

We also invest in you!

Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs: To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing it's employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.

• Knowledge of governmental procurement principles, methods, practices, techniques, and procedures.
• Knowledge of applicable federal, state, and local laws, codes, regulations, and grant requirements related to assigned activities, including procurement, contracting, disposal of surplus, and Washington public works bid laws.

• Ability to analyze and reconcile general or subsidiary ledger for validity and accuracy.
• Ability to use and administer automated financial management systems and advanced proficiency in the use of personal computer software, including word processing, spreadsheet, database, report writing, and presentation graphics programs.

• Ability to attract, retain, motivate, lead and supervise professional, paraprofessional, and clerical staff.
• Ability to establish and maintain effective working relationships with a variety of internal and external customers.
• Ability to prepare and deliver presentations to staff, City Council, or community groups.
• Advanced organizational, public relations, problem solving, and communication skills (both verbal and written). Ability to convey ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
• Comprehensive knowledge of governmental finance practices, principles, procedures, regulations and techniques, with the ability to interpret and explain these rules, legal requirements and policies and develop effective internal practices.
• Ability to communicate policy and procedures to a variety of staff.
• Ability to keep abreast of changing laws, codes and regulations that will impact the division's policies and procedures and incorporate into existing ones.

Minimum Qualifications:

• Education: Bachelor's degree in business administration, purchasing and materials management, business law, public administration, or closely related field.
• Experience: 5 years' experience in purchasing and accounts payable/accounts receivable, preferably in the public sector. 2 years' experience in a supervisory position preferred.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

• Preferred certification in one of the following: Certified Professional Public Buyer (CPPB), Certified Public Procurement Officer (CPPO), or Certified Purchasing Manager (CPM).

Physical Demands and Working Environment

• Work is conducted in a typical office setting. Position typically requires extended periods of sitting while performing keyboard operations.
• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The noise level in the work environment is usually moderately quiet.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail. Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. Position is open until filled, with first review of applicants made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

The City of Renton is recruiting to fill a Water Maintenance Services Manager vacancy in the Public Works Maintenances Services department. The Water Maintenance Services Manager is responsible for planning, organizing, and overseeing the operations and maintenance of the City's water distribution and treatment systems. This role includes managing daily operations, ensuring water quality, supervising staff, and maintaining compliance with state and federal regulations. The Manager leads both short- and long-term planning efforts, develops and monitors the assigned budget, and coordinates maintenance and repair projects. A key aspect of the role is coaching and mentoring employees to support their professional growth, while recognizing and reinforcing developmental efforts and improvements. The Manager also builds strong relationships with internal and external partners and plays a vital role in advancing the City's vision, mission, and goals through all aspects of their work.

Working for the City of Renton comes with an excellent benefits package, including:

• Deferred compensation with the city contributing 4% of the employee's salary.
• Medical, dental, vision and life insurance at affordable rates
• Paid leave for vacation, sick, eleven holidays and two personal holidays a year
• State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

• Manage the Water Distribution and Treatment team, functions, operations for the Public Works department.
• Evaluate water system for future standard upgrades and new technological alternatives of system improvement; evaluate cost, timing, and staffing issues.
• Assure water quality standards' compliance and coordinate appropriate water treatment.
• Coordinate water utility hazardous waste programs; assure plans and other records are developed and maintained in compliance with State and federal requirements; participate in City disaster/emergency planning, operations and activities.
• Interact with engineering personnel for plan review and evaluation of capital improvement projects; interact with contractors and engineers during pre-construction meetings.
• Monitor telemetry readings of reservoir levels and system failures; discuss concerns, malfunctions and other issues with appropriate personnel and develop actions to address issues; respond to emergency situations according to established procedures.
• Update revise maps, diagrams and schematics of streets, pipe, and manhole locations.
• Inspect water pump stations to assure pumps and chemical feed stations are operating properly; assure water samples meet quality standards.
• Test water systems to assure proper and adequate water flow for fire prevention purposes and insurance qualification.
• Oversee the water metering operation including the accurate and timely collection of meter data used for utility billing of water usage.
• Monitor telemetry readings of reservoir levels and system failures; discuss concerns, malfunctions and other issues with appropriate personnel and develop actions to address issues; respond to emergency situations according to established procedures.
• Estimate materials, time and personnel required to complete work projects; develop schedules, including alternate schedules in case of inclement weather conditions; enter schedules into computer system.
• Inspect work in progress and upon completion to assure projects are completed in compliance with codes, specifications, standards, work orders and time schedules.
• Train assigned personnel in the operation, use and care of specialized equipment including telemetry and chemical and electrical testing equipment.
• Maintain inventory of tools, equipment, and supplies; assure vehicles, tools and equipment are maintained in a clean, safe, and proper working condition.
• Prepare and maintain a variety of records and reports related to water utility system operations, water quality and test results, inspections, preventive maintenance, performance evaluations, service complaints, bid specifications and work projects.
• Inspect traffic control duties for co-workers, other City departments and contractors as assigned.
• Assume the duties of the Maintenance Services Director in the Director's absence.
• Provide opportunities for professional development to staff.
• Evaluate employee performance; conduct consistent staff and 1:1 check in meetings with direct reports.
• Delegate, review, and ensure timely completion of duties of assigned staff.
• Assist in the development and implementation of department goals that support the City's Mission and Business Plan.
• Train staff; set specific and measurable standards and goals.
• Maintain accountability of staff.
• Evaluate water distribution operations (division) to improve service, productivity, and efficiency, and resolve work-related complaints and issues that cannot be addressed by staff.
• Ensure assigned staff regularly evaluate and recognize staff.
• Initiate hiring process and coordinate the onboarding and training of new employees.
• Prepare budgets, monitor, and approve expenditures and capital purchases; submit periodic budget updates and monitor assigned performance measures.
• Assist in the development and updating of City policies, ensure proper interpretation and administration of policies by staff.
• Create an environment of teamwork and respect.
• Foster a culture of equity and inclusion by welcoming and meeting the diverse needs and perspectives of groups and individuals.
• Use progressive discipline when appropriate with guidance from a Director or Administrator.
• Remain current with relevant technological advancements as it relates to field.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

• 2 years college course work in Water Technology, Waste Quality, Water Systems, Biology, Chemistry, or related field.
• Minimum 5 years of increasingly responsible water distribution and/or water production experience.
• Or minimum 9 years of relevant education and experience.
• 2 years supervisory experience.
• Valid Water Distribution Manager IV Certificate.
• Valid Driver's License.
• Valid flagging and first aid certificate issued by an authorized agency.
• Cross Connection Control certification.
• Successful passing of a required driving record check.
• Successful passing of a required background check.

• Drive and perform field work, as needed.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.
• Bending, stretching, and standing for extended periods.
• Move items weighing up to 50 pounds on occasion.

• Work is performed in a typical office environment and outdoors in all weather conditions.
• Noise level out in the field is moderately loud.
• Noise level indoors is moderately quiet.
• Exposure to high voltage wires, hazardous materials, heights, and noise from equipment.
• Exposure to hazards due to winter storm events including vehicles, flooding, and ice.
• Work evening and/or weekend hours as required.
• Night meetings may be required.

The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why Renton?

The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Accommodation

Individuals needing accommodation in the application, testing, or interview process may contact at least 2 days prior to the need.

Communication from the City of Renton:

We primarily communicate via e-mail during the application process. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process:

The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About Scheller College of Business

The Scheller College of Business' Full-time MBA Program is ranked #9 among public universities by Bloomberg BusinessWeek (2021) and U.S. News & World Report (2023). Georgia Tech is one of the nation's leading research universities and consistently ranks among the top public universities in the country. Atlanta is the 9th largest metropolitan area in the U.S. and serves as a cultural and economic hub for the region.

The Scheller College of Business at the Georgia Institute of Technology in Atlanta, Georgia, seeks applications for a research-focused Postdoctoral Fellow in Information Technology Management (ITM). The initial appointment is for one year and may be renewed for up to two years, depending on satisfactory performance. The postdoc can begin as soon as January 2026 or as late as August 2026 we are happy to accommodate the timeline that works best for the selected candidate.

The role involves close collaboration with the ITM area faculty on mutually selected research projects. Two preferred areas of focus for our group are:

Studying the application of LLMs in online multisided platforms, such as the design and optimization of LLM-powered advertising mechanisms, and strategic interaction between platform participants. We are particularly interested in how LLMs influence user engagement, attention allocation, and economic outcomes on digital platforms, including auction-based advertising markets and dynamic information environments.

Developing economic frameworks for data valuation and privacy in business applications, including topics such as federated learning, copyright-preserving generative models, data marketplace pricing, and incentive-compatible privacy mechanisms. This line of research aims to connect information economics, machine learning algorithms, and market design, to address practical concerns in decentralized data governance, trustworthy machine learning, and platform strategy.

Responsibilities for this position include :

• Work on high-impact research projects, from conceptualization, data collection, and data analysis to manuscript preparation and publication.
• Teach one 3-credit course each year.
• Perform related services based on the needs of the ITM area

• A Ph.D. or equivalent degree in information systems, economics, management science, computer science, statistics, operations, or other related quantitative and/or social science domains
• The degree must completed by the position start date. For example, ABD (All but dissertation) candidates must have successfully defended their dissertation no later than July 1, 2026 for an August 1, 2026 start date.
• Strong analytical, quantitative, and communication skills.

• Knowledge in machine learning, generative models and LLM.
• Knowledge in data privacy technologies, including but not limited to federated learning, differential privacy, copyright preserving technologies in generative models.
• Knowledge in microeconomic theory, including but not limited to mechanism design, auction theory, game theory
• Prior teaching experience

Applicants should submit:

• A cover letter (please discuss research themes or topics that you'd like to pursue and any relevant research or industry experience)
• Your CV
• Names and contact information of three references as a single pdf file, and
• One published or working paper.

Review of applications will begin immediately and continue until the position is filled. To receive full consideration, please submit your application no later than 2

The selection process for the chosen candidates will include passing a pre-employment background screening, submission of transcripts, as well as other pre-employment documents once top candidates have been identified.

Questions can be sent to addressing Professor Mingxi Zhu or Professor Lizhen Xu

We welcome candidates with strong skills in areas including, but not limited to, analytical modeling; economic theory (such as game theory, mechanism design, and information design); and machine learning (including algorithm design, analysis, and generative models such as large language models). While a background in information systems is preferred, we also encourage applicants from related fields such as economics, computer science, operations research, and statistics. We are particularly interested in scholars who can integrate economic theory with computational approaches to address key challenges at the intersection of artificial intelligence, digital markets, and information technologies.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

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