Sysco District Manager Salary Jobs in Usa

ONIVERSE is looking for a dynamic District Manager based in New York to join its Sales Force and bring the Calzedonia brand to success!

Job Title: District Manager of Washington DC

Department: Sales Force

Reports to: Regional Manager

Location: VA/MD

Direct Reports: 3 Store Managers (overseeing 3 stores between VA and MD)

FLSA: Exempt

Travel: 90% (between all the locations)

Annual Salary: $65/$75K USD

Job Overview:

The District Manager is the reference point for the stores of a certain geographic region, supporting them with the aim of maximizing sales outcomes. The District Manager works alongside the Store Managers to align all the stores with the relevant brand’s sales and visual

merchandising policies. In addition, through consistent visits, he or she passionately trains and

guides the staff to reach the established goals, standing out as an example within the store and

the Sales Force team.

To ensure the comprehensive management of the region, the District Manager also constantly

monitors sales and schedule weekly touch bases with Store Managers and store visits.

Responsibilities:

You will be working in collaboration with your Regional Manager and will be

in charge of the following:

• Constant analysis and monitoring of sales for multiple locations

• Setting up of the stores according to the specific brand’s commercial and visual merchandising policies

• Communicating company values to in-store staff so as to guarantee high quality service and gain customer loyalty

• Managing stocks and products assortment in cooperation with the Store Managers

• Acting as an example and leader for stores in your district

• Conduct weekly touch bases with Store Managers and stores visits

• Provide weekly analysis and reports to the Calzedonia Regional Manager

• Maintain clear and constant communication with the HR department, provide timely updates and be able to handle sensitive conversations with all the team members if needed

• Provide Ownership a full overview of the assigned stores during store visits through PowerPoint presentations

Qualifications:

The ideal candidate will have:

• skills and at least 3 years of experience in a similar managerial role

• passion for fashion retail

• real hands-on leadership approach

• high level of flexibility (including travel and weekends)

• cheerful disposition

• Previous Store or District Manager experience in a fashion retail company is highly preferred

• Bachelor's degree or equivalent

How we do it:

• Open Minded
• Pragmatic
• Authentic
• Passionate
• Dynamic
• Team Player

Oniverse was founded in 1986 close to Verona, Italy with the aim to create a new way of selling hosiery and beachwear for women, men and children, through a franchising sales network. More than thirty years later, Oniverse boasts more than 5,600 shops throughout the world with different brands such as Calzedonia, Intimissimi, Falconeri and Tezenis. The success of Oniverse is the result of a number of factors: the huge range of products, the particular attention paid to fashion and the unbeatable quality-price ratio. These are some of the features that have enabled Oniverse to satisfy even its most demanding customers.

Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

The District Manager role is about cultivating customer-focused, sales-driven, profitable and productive stores across a geographical area. District Managers inspire and motivate others by modeling our core values, expertly engaging customers, and demonstrating a passion for selling Pacsun fashion, brands, and trends. The District Manager delivers exceptional customer experiences through consistent visual and operational execution through a team of customer-obsessed talent. The DM is directly responsible for meeting all financial and expense goals in their district. This role reports directly to a Regional Director and is accountable for meeting talent and operational objectives in partnership with the Regional Director, Human Resources, Talent, Loss Prevention, Visual, and other HQ business partners.

A day in the life, what you’ll be doing:

•Attracts, recruits, hires, develops, retains, and promotes relevant top talent to support all district needs

•Reflects the PacSun brand by demonstrating excitement and affinity for product, brands, fashion, and trends

•Be passionate about our customers and our brands, knows and understand district stores in detail, and understand the competition in the market

•Understands how stores operate with regard to staffing, payroll, marketing, and visual merchandising and meet all execution and compliance goals within the district

•Demonstrates business acumen, including (but not limited to) how sales, profitability, inventory, markdowns, etc. affect the larger organization

•Prioritizes, plans, and uses proper time management to meet all selling, visual, and operational needs

•Builds product confidence by creating accountability and expertise through the use of basic and seasonal educational tools in the district

Supports and ensures execution of all product, visual, and marketing directives and maintains standards set by the company

•Maintains a clean, well-organized, replenished district of stores, promoting a safe working and shopping environment to maximize the customer experience

•Anticipates and determines customer needs and problem solves to ensure customer satisfaction

•Fosters an environment ensuring all stores deliver an engaging, positive, and authentic selling experience for customers

•Accountable to self and others for achieving all company sales, metrics, and operational goals

•Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense

•Leads shortage action plans in the district to minimize loss and achieve shrinkage goal

•Drives all digital sales strategies, including ship from store and BOPIS within the district

•Drives efficiency in all district processes

•Communicates district and customer feedback to the Regional Director and business partners to grow the business

•Consistently coaches the Management teams to ensure alignment and motivation around the company's strategies and goals

•Accountable for performance management of underperforming members of the district team by partnering with Human Resources

•Demonstrates willingness, aptitude,and initiative to learn what is unknown about product, brands, fashion, and trends

What it takes to Join:

•Bachelor's degree (BA or BS) and/or equivalent work experience is a plus

•5+ years of multi-unit apparel retail experience

•Knowledgeable of current fashion and trends

•Able to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

•Demonstrated ability to communicate effectively with customers and store teams

•Able to travel overnight if necessary

•Ability to relocate is preferred

Developing the Community/ Leadership Qualities:

•Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.

•Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.

•Serve as a Pacsun advocate in the industry and marketplace.

•Recruit, identify, develop, and retain talent that delivers performance excellence.

•As a manager, serve as a leader of company culture, norms, and conduct.

•Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: $92,058-$109,180

Pac Perks:

•Dog friendly office environment

•On-site Cafe

•On-site Gym

•$1,000 referral incentive program

•Generous associate discount of 30-50% off merchandise online and in-stores

•Competitive long term and short-term incentive program

•Immediate 100% vested 401K contributions and employer match

•Calm Premium access for all employees

•Employee perks throughout the year

Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.

• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

• Ability to work in open environment with fluctuating temperatures and standard lighting.

• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.

• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.

• Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Position Overview

We are seeking an experienced District Manager to oversee multiple locations within a rapidly growing bakery café concept known for its freshly baked goods, specialty beverages, and welcoming neighborhood café experience. This role is responsible for driving operational excellence, revenue growth, and exceptional guest experiences across the district.

The District Manager will provide leadership, coaching, and strategic direction to café management teams while ensuring operational standards, financial performance, and brand culture are consistently executed. The ideal candidate is a dynamic, people-focused leader who thrives in a fast-paced, high-growth environment and has a strong background in multi-unit restaurant or hospitality operations.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations for multiple café locations, ensuring operational standards, food quality, and guest service expectations are consistently met or exceeded.
• Lead and support General Managers and café leadership teams in executing operational strategies and company initiatives.
• Conduct regular café visits and operational audits to ensure brand standards, cleanliness, safety, and service quality.

Financial Performance

• Drive revenue growth and profitability across the district through effective planning, forecasting, and cost control.
• Analyze sales performance, labor costs, food costs, and other key financial metrics to develop action plans for improvement.
• Partner with café leadership teams to implement local marketing and sales strategies that support district-level growth.

Team Development & Talent Management

• Lead recruitment, development, and retention efforts for café management teams.
• Identify training and development needs and partner with training teams to ensure managers and staff receive appropriate support.
• Provide mentorship, coaching, and performance feedback to General Managers and leadership teams.
• Foster a supportive environment focused on growth, accountability, and high performance.

Guest Experience & Brand Standards

• Ensure every café delivers a consistent, welcoming guest experience aligned with the brand’s mission and values.
• Proactively address guest feedback and implement corrective action plans to resolve service gaps.
• Promote a culture of hospitality and community engagement within each location.

Franchise & Corporate Collaboration

• Support both corporate-operated cafés and franchise partners within the district.
• Guide franchise owners and their General Managers in implementing operational processes, training programs, and performance management practices.
• Ensure alignment with company standards, procedures, and brand expectations.

Compliance & Safety

• Ensure all cafés maintain compliance with local and state health regulations and food safety standards.
• Monitor adherence to company policies, procedures, and operational guidelines.
• Support preventative maintenance programs to maintain café facilities and equipment.

Qualifications

• 5–7+ years of progressive leadership experience in multi-unit restaurant, hospitality, retail, or entertainment operations.
• Proven experience managing high-volume locations and leading multiple teams across a geographic region.
• Bachelor’s degree preferred; equivalent experience will also be considered.
• Strong financial acumen with demonstrated experience managing P&L performance, budgeting, and cost control.
• Experience with POS systems (Toast experience preferred).
• Strong inventory management and operational planning skills.
• Exceptional leadership, coaching, and team development abilities.
• Excellent communication, organization, and problem-solving skills.
• High emotional intelligence and ability to lead diverse teams.
• Ability to travel frequently within the district and support new store openings.

Work Schedule

• Flexible schedule including evenings, weekends, and holidays as required to support café operations.
• Regular travel between locations within the district.

Compensation & Benefits

• Competitive compensation package
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Paid time off and paid holidays
• Performance-driven, collaborative culture
• Employee celebration perks including birthday recognition

As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Are you ready to work where you matter? We’re ready for you! Come grow with us!

The District Manager is responsible for overall district performance and the direct operation of a group of approximately ten to fifteen stores. As a business owner, the District Manager is directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the Store Management team.

Essential Role and Responsibilities:

• Drive district same store growth to be at or above the previous year
• Drive district same store fuel break even to be at or above the previous year
• Effectively implement and uphold Standard Operating Procedures to allow for sustainable growth
• Drive customer satisfaction scores to be at or above goal
• Ensure new store sites are opened effectively, on time, and fully staffed with trained personnel
• Ensure total merchandise gross margin growth per site is at or above plan
• Drive promotional sales to be at or above plan
• Ensure stores are set and maintained to plan-o-gram
• Manage district operation costs to be at or below plan (before maintenance refresh)
• Ensure district safety results are achieved (Total Recordable Injury Rate)
• Manage district shrink results to be at or below plan
• Ensure store management positions are filled with succession plans in place
• Support company initiatives/rollouts and maintain changes
• Ensure store hours of operation are optimized
• Identify key competitors correctly
• Optimize district-wide market trends
• Effectively communicate with the Fuel Pricing and Merchandising departments to ensure margins are optimized
• Maintain compliance to fuel and merchandising programs
• Effectively administer certified training manager program
• Effectively develop Store Managers
• Ensure store teams are actively demonstrating our principles and core competencies
• Ensure performance review process is administered consistently and effectively across the district
• Conduct effective store visits per company guidelines

Benefits:

• Store commissions- paid monthly
• Company vehicle for business use
• Healthcare- medical and prescription, dental, vision insurance
• Retirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by company and valued at 3% of base pay
• PTO- time accrues based on how long you’ve been part of our team
• Education assistance- tuition reimbursement
• Career advancement opportunities
• Diverse and inclusive culture putting people first- rated one of America’s Best Employers for Diversity

Education and Experience:

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Are you ready to work where you matter? We’re ready for you! Come grow with us!

The District Manager is responsible for overall district performance and the direct operation of a group of approximately ten to fifteen stores. As a business owner, the District Manager is directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the Store Management team.

Essential Role and Responsibilities:

• Drive district same store growth to be at or above the previous year
• Drive district same store fuel break even to be at or above the previous year
• Effectively implement and uphold Standard Operating Procedures to allow for sustainable growth
• Drive customer satisfaction scores to be at or above goal
• Ensure new store sites are opened effectively, on time, and fully staffed with trained personnel
• Ensure total merchandise gross margin growth per site is at or above plan
• Drive promotional sales to be at or above plan
• Ensure stores are set and maintained to plan-o-gram
• Manage district operation costs to be at or below plan (before maintenance refresh)
• Ensure district safety results are achieved (Total Recordable Injury Rate)
• Manage district shrink results to be at or below plan
• Ensure store management positions are filled with succession plans in place
• Support company initiatives/rollouts and maintain changes
• Ensure store hours of operation are optimized
• Identify key competitors correctly
• Optimize district-wide market trends
• Effectively communicate with the Fuel Pricing and Merchandising departments to ensure margins are optimized
• Maintain compliance to fuel and merchandising programs
• Effectively administer certified training manager program
• Effectively develop Store Managers
• Ensure store teams are actively demonstrating our principles and core competencies
• Ensure performance review process is administered consistently and effectively across the district
• Conduct effective store visits per company guidelines

Benefits:

• Store commissions- paid monthly
• Company vehicle for business use
• Healthcare- medical and prescription, dental, vision insurance
• Retirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by company and valued at 3% of base pay
• PTO- time accrues based on how long you’ve been part of our team
• Education assistance- tuition reimbursement
• Career advancement opportunities
• Diverse and inclusive culture putting people first- rated one of America’s Best Employers for Diversity

Education and Experience:

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

District Manager

Join a Growing Grocery Retail Leader in New Orleans!

Our client, a well-established grocery retailer, is looking for an experienced District Manager to join their leadership team on a direct-hire basis. This exciting career opportunity offers the chance to oversee multiple store locations, drive operational excellence, and lead high-performing teams that deliver outstanding customer experiences every day.

Company Overview

Industry: Grocery Retail

Culture: Team-oriented, supportive, and passionate about food and people

Location: New Orleans, Louisiana

District Manager Job Summary

The District Manager will oversee operations for 8–10 retail grocery stores across a defined region. This position focuses on optimizing store performance, increasing profitability, and ensuring consistency in customer satisfaction and employee engagement. The ideal candidate will bring proven multi-unit retail management experience, strategic thinking, and a customer-first approach.

Key Responsibilities

Oversee day-to-day operations across multiple grocery store locations.

Lead and mentor store managers to achieve sales, service, and operational goals.

Implement strategic initiatives to maximize revenue, profitability, and market share.

Conduct regular store visits to assess performance and uphold brand standards.

Analyze financial results and KPIs to identify trends and improvement opportunities.

Partner with HR and training teams to recruit, train, and develop strong store leadership.

Ensure compliance with company policies, food safety standards, and local regulations.

Manage inventory control, cost efficiency, and shrink reduction strategies.

Support new store openings, seasonal promotions, and corporate initiatives.

Foster a team culture centered on accountability, performance, and superior service.

Qualifications and Experience

Bachelors Degree in Business, Management, or related field (preferred).

5+ years of multi-unit management experience within grocery or retail sector.

Track record of achieving financial targets and operational performance goals.

Strong organizational, communication, and leadership skills.

Analytical mindset with expertise in financial data interpretation.

Proficiency in retail management software and Microsoft Office Suite.

Ability to travel regularly within assigned district.

Benefits and Perks

Comprehensive medical, dental, and vision insurance.

Generous paid time off and holiday schedule.

Supportive, collaborative team culture.

Relocation assistance available for qualified candidates.

JOB TITLE: District Manager (Oahu)

EXEMPTION: Exempt, Salaried

REPORTS TO: Director Retail & eCommerce Operations

SUMMARY

The District Manager (DM) is responsible for leading and supporting Store Managers across multiple locations. This role ensures that each store delivers elevated client experience, achievement of sales and profitability goals, and consistently reflects brand and company standards. The ideal candidate is a strategic leader with strong interpersonal skills, a deep understanding of local market dynamics, and a commitment to deliver exceptional client experience.

A successful candidate will also have a proven track record in meeting sales and expense targets over a group of retail locations. The DM is responsible for driving top-line profitable sales and providing an elevated brand-right shopping experience for one or both Tori Richard and Kahala brands. The DM provides leadership, coaching, and direction to store leadership and their teams, driving the desired financial results, operational excellence, talent development, and a culture aligned with company values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership & Team Development

• Coach, mentor, and develop Store Managers and Sales Associates to achieve performance goals.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Creates a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change-agents.
• Recruit, onboard, and develop Store Managers, Multi-Store Managers, and key store positions.
• Ensure teams are trained on trends, product knowledge, selling skills and customer service expectations.
• Evaluate team performance and provide ongoing feedback, fostering transparency and ongoing interaction with all staff.
• Communicate and partner with the Director, Ecommerce & Retail Operations or other internal stakeholders for support when necessary.

Sales & Financial Performance

• Fiscally responsible for driving performance and holds accountability for achieving store and company sales targets as well as other key performance indicators.
• Set and evaluate daily, weekly, monthly, seasonal and annual objectives in alignment with the Director of Retail and eCommerce Operations. Analyze sales trends and KPIs to identify opportunities for growth.
• Forecast sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Collaborating with Store Managers to develop and implement local strategies.
• Provide feedback on product selling and performance and utilize reporting to make strategic merchandise moves to improve product selling.
• Effectively utilizes marketing and promotional activities to engage customers and drive results.
• Oversee and ensure compliance with inventory management processes for accuracy and loss prevention
• Manage district budgets and expense controls.
• Monitor expenses and payroll to ensure profitability and budget compliance.

Operational Excellence

• Ensure consistent execution of company policies, procedures, and brand standards.
• Conduct regular store visits to assess operations, merchandising, and client service experience.
• Effectively manages store payroll by adhering to wage cost guidelines and overseeing the store schedules.
• Monitor compliance with safety, security, and regulatory requirements.

Client Experience

• Champion a client-first mindset across all stores.
• Creates an elevated sales and customer service environment where client engagement is the priority.
• Address escalated customer concerns and ensure resolution aligns with company values.
• Promote community engagement initiatives.
• Stays abreast of current retail and customer trends in the industry.

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the desired brand image, standards, and

• Communication & Collaboration
• Serve as a liaison between corporate and store teams
• Communicate company updates, initiatives, and expectations clearly and effectively.
• Partner with cross-functional teams (HR, Marketing, Operations, Merchandising) to support store needs.
• Support store openings, remodels, and special events.

HOW TO BE SUCCESSFUL IN THIS ROLE:

Build Strong Relationships

• With Store Managers: Be a coach and mentor. Understand their strengths, challenges, and goals.
• With Corporate Teams: Communicate clearly and advocate & validate your stores’ needs.
• With Clients: Create experiences that feel personal, positive, and memorable.

Master Multi-Location Management

• Develop a structured visit schedule to ensure consistent support across all stores.
• Use virtual tools (video calls, dashboards, shared documents) to stay connected between visits.
• Empower Store Managers to make decisions while maintaining alignment with company standards.
• Own your business. Take full accountabilities for all aspects of your store – people, product, process. Stay on top of the details by analyzing performance, conducting store visits, anticipating needs before they arise, and ensuring consistent execution.

Prioritize Operational Excellence

• Drive performance in sales, KPIs, and preferred business outcomes – Client satisfaction, Shrink, etc.
• Standardize best practices across stores while allowing for local adaptations.
• Ensure compliance with safety, legal, and company policies.
• Be informed. Success comes from a deep understanding of all foundations of running the business – from product placement to traffic patterns, team strengths, and in-store behaviors and metrics.
• Ensure each store reflects the brand’s values and delivers consistent experience

Lead with Vision and Accountability

• Set clear goals and expectations for each store.
• Celebrate wins and address underperformance constructively.
• Foster a culture of ownership and pride in each location.
• Balance brand and business priorities.

Develop Talent

• Identify high-potential team members and create development plans.
• Promote from within, when possible, to build loyalty and reduce turnover.
• Encourage cross-training and leadership growth.

Be Adaptable and Resilient

• Stay calm, flexible, and solution oriented.
• Learn from setbacks and continuously refine your approach.
• Own your outcomes. Take initiative, hit performance goals and deadlines, follow through.

WORK ENVIRONMENT & SCHEDULE:

• This role is an in-person position that is expected to be in the field for the majority of the work week
• Standard schedule is office hours Monday – Friday with occasional evening or weekend hours required as needed
• The candidate should be comfortable working in a fast paced, multi-faceted department that is results-driven with shifting priorities
• May require travel – locally, interisland, or domestically to visit physical store locations, external vendors, conferences, or for project requirements
• Must be able to work effectively across time zones when collaborating with mainland partners

QUALIFICATIONS:

Required:

• High School graduate or equivalent.
• Minimum of five years’ retail sales leadership experience including managing all aspects of one or more retail stores, ideally having managed multiple locations and store managers.
• Must have a valid driver’s license and means of transportation.
• Ability to work flexible schedule including nights, weekends and holidays.
• Must be willing to travel locally and inter-island up to 100 percent of the time.
• Represents the fashion and style image of Tori Richard and Kahala.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems

PHYSICAL DEMANDS:

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

SALARY: $80,000 - $100,000 annual commensurate of experience

BENEFITS:

• Paid time off
• 401(k)
• Medical/Prescription/Drug/Vision insurance
• Group Life insurance
• Ability to enroll in supplemental insurance through AFLAC
• Employee Discount
• Referral program
• Bereavement Leave
• Other benefits as outlined in the Employee Handbook

Employment at TR RETAIL, LLC is on an “at will” basis, which means that either the company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description based on the needs of the business.

District Manager / Director of Operations

Multi-Unit Quick Service Concept

Our agency is partnering with a growing franchise group to find a District Manager or Director of Operations to oversee a small but expanding portfolio of quick service restaurants in the Harrisburg, PA market.

This role will initially support two locations, with plans for additional acquisitions over the next 2 years. As the portfolio grows, the scope of the role will grow alongside it - making this a great opportunity for a strong operator who wants to build something and take on more responsibility over time.

You’ll be taking full ownership to drive operational performance, develop leadership teams, and ensure consistent guest experience across the restaurants.

What You’ll Be Responsible For

• Overseeing full operations across multiple quick service restaurant locations
• Supporting and developing General Managers and store leadership teams
• Driving operational consistency, service standards, and guest satisfaction
• Monitoring key financial metrics including sales, labor, food cost, and profitability
• Supporting hiring, training, and leadership development across locations
• Ensuring strong operational systems and brand standards are followed
• Helping prepare strategy and operations for future growth and additional store acquisitions

What We’re Looking For

• Multi-unit Director restaurant leadership experience
• Open to District Managers who have experience with future strategy and full financial oversite who will grow into the Director position
• Background in quick service or fast casual restaurant operations
• Strong operational mindset with solid P&L understanding
• Hands-on leadership style with a passion for developing teams
• Organized operator comfortable working closely with ownership in a growing business

Resident District Manager - Education Sector

Salary $150,000 to $170,000 + Bonus & Benefits

Our agency is partnering with a large-scale food service provider to find a General Manager (District Level) to oversee a high-volume, multi-site operation within a major school district.

This is a senior leadership role responsible for serving 45,000+ students, requiring a strong operator who can balance people leadership, operational execution, and strategic growth.

If you’re a leader who thrives in complex environments, builds strong teams, and knows how to deliver consistent, high-quality food service at scale - this is a great opportunity.

What You’ll Be Doing

• Overseeing day-to-day operations across multiple locations
• Leading and developing on-site and remote teams
• Managing financial performance including budgets, cost control, and targets
• Building and maintaining strong client and community relationships
• Developing and executing strategic plans for growth and performance

What We’re Looking For

• Strong leadership experience in multi-unit food service or institutional dining
• MUST have a bachelor’s degree – ideally in a relevant field. This is non-negotiable
• Solid understanding of food production, safety, and compliance standards
• Financially savvy with experience managing budgets and operational performance
• Strong client relationship building background – This is a this a big and long standing account.
• Highly organized, adaptable, and comfortable managing large, complex operations

Job Title: District Manager

Location: Travel Required

Reports To: Director of Operations

Department of Labor Classification: Salary Exempt

Work Week: 50 to 55-hour work week with varied scheduled to support business needs.

Travel Requirements: Willing to travel approximately 25% or more when

Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it.

Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.

• 
  
• Invest In People
  
• Understand Why
  
• Make Smart Decisions
  
• Make It Happen
  

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary:

The focus of this position is to provides operational support for General Managers for up to 8 – 10 cafes.

Duties/Responsibilities:

• 
  
• Recruit, train, and develop General Managers.
  
• Ensure that the cafes adhere to company policies, procedures, safety & cleanliness standards.
  
• KPI: Managing and meeting café targets.
  
• Manage and monitor the cafe's P&L reports.
  
• Address operational and people issues in a timely manner.
  
• Ensure guest satisfaction goals are being met.
  

FINANCIAL RESULTS:

• 
  
• Monitor Daily & Weekly KPI metrics.
  
• Monthly P&L review
  
• Develop strategies for sales growth.
  

DYNE CULTURE / LEADERSHIP:

• 
  
• Models and lives out the DYNE mission and Pillars of Culture.
  
• Responsible for people development and succession planning.
  
• Commitment to personal development & strive to continuously improve your leadership skills.
  

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 
  
• Excellent verbal and written communication skills
  
• Excellent management and supervisory skills.
  
• Excellent written and verbal communication skills.
  
• Excellent organizational and time management skills.
  
• Proficient in Microsoft Office Suite or similar software.
  

Education and Experience:

• 
  
• Bachelors degree preferred or equivalent experience.
  
• 2-5 years or more of related experience is required.
  

PI0da11b18d547-3631

OVERVIEW

As a leader in the Retail Merchandising team, you will lead and motivate the team responsible for curating merchandise assortment and presenting our product in the most inspiring way in our boutiques for our clients. As the Director, Merchandising, you will play a pivotal role in driving continuous improvement across the region through strategic planning, inspirational leadership, and robust partnership with cross-functional partners. And, with people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

European Wax Center®, the leading beauty lifestyle brand franchise, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests professionally trained and certified waxing experts in a modern environment for a comfortable and luxurious experience focused on EWC’s vision of Revealing Beautiful Skin®. Confident in the experience, we offer first-time guests a free wax on some of our most popular services. EWC prides itself on its unique "Waxing for All" business model, and its network of more than 1,000 centers across the U.S.

About EWC UPMA Group

UPMA Group is a long-time franchise partner of European Wax Center. Our belief in this industry leading self-care brand is evident in every level of our business vision, values and mission. We believe that every single guest who walks through the door of our centers deserves to feel amazing, look beautiful, be confident and of course - Walk In and Strut Out. We also believe that each associate who works at our company should be able to thrive, to build wealth and to grow within our UPMA caring community. We want our associates to feel fulfilled and valued and look to this as a satisfying career - not just a job. We're growing, glowing and thriving - all we're missing is you!

About the Role

The Center Manager (CM) is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. This role heavily collaborates with and assists the District Manager and Regional Wax Trainer. This includes but is not limited to: leading a team of Guest Service Associates and Wax Specialists, consistently modeling guest service behaviors, business analysis, recruiting, talent development, training and retention, loss prevention, expense control, and state standards

compliance. This position also focuses heavily on front desk high performance sales through authentic guest communication and consistent associate coaching. This is considered a growth role with many of our CMs successfully elevating into District Manager positions during their tenure with EWC UPMA.

A Day in the Life Guest Experience

• Ensures the center exceeds guest’s expectations by delivering an inviting and memorable brand experience with every guest that walks in the door.
• Creates positive guest relationships with each transaction, building brand loyalty and creating a guest for life. Promotes sharing their experience with friends and personal networks.
• Trains Associates to establish trust and build guest confidence by becoming experts in package sales and products, to reach their goals and produce desired results.
• Ensures that all guest transactions are handled in a friendly and efficient manner leaving a positive lasting impression.
• Willing to go the "extra mile" in outreach and marketing communications in order to get guests and keep guests.

Sales Leadership

• Produces results. Helps manage productive center shifts to ensure the center meets and exceeds established sales goals. Lead team Associates to do the same by embracing, practicing, and coaching all guest experience behaviors that contribute to high performance sales.

• Partners with District Manager to take smart risks and seek creative value-added solutions to challenges.
• Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover, by sharing all Brand Best Practices.
• Communicates business goals and priorities to maximize Associate performance, increase sales opportunities and profitability.
• Celebrates positive Associate performance and partners with District Manager to identify performance opportunities for ongoing feedback and development.
• Maintains presence through effective floor sales leadership ensuring staff coverage in all areas of the center.
• Analyzes business reports, creates and executes SMART Action Plans in partnership with the District Manager and Regional Wax Trainer to improve any

results.

Talent Management

• Helps to retain a talent pool and is proactive in ensuring all positions are filled in a timely manner.
• Coaches Associates for current and future career possibilities.
• Creates a learning environment by implementing brand programs in sales, guest service and product knowledge.
• Understands and communicates the company’s vision and core values to promote teamwork. Partner in building a team focused on driving the growth of the center.
• Maintains an open center environment where Associates are free to express their concerns and feelings without the fear of retaliation or ill will.
• Motivates Associates to take action to achieve sales goals and drive positive results daily.
• Demonstrates professional written and verbal communication when engaging in all business transactions with guests, Associates and UPMA Corporate Office.
• Communicates effectively with the Center Manager, District Manager, Associates and peer management team, including the cascade of information necessary to manage the business.

Visual Management

• Coaches and directs Associates on the implementation of visual marketing EWC Brand guidelines and ensures compliance to company standards.
• Assists in implementation of all promotional and visual marketing moves as directed by brand directives.
• Ensures the center is neat, clean and organized, the lobby is filled to the correct capacity and that all products and marketing are represented as directed.
• Maintains all EWC brand visual and cleanliness standards and coaches on brand and state requirements in sanitation and hygiene.

Operational Management

• Ensures compliance to company standards per the EWC Center Operations User Guide.
• Supports company loss prevention guidelines.
• Maintains inventory oversight by following company loss prevention policies and offering excellent guest service.
• Ensures all areas of the center - including storage room and desk - are neat, clean, organized and operating to EWC Brand standard.

• Follows all TDLR requirements and safety standards to ensure a safe and healthy work environment.

What We Offer

• Competitive pay,.
• A flexible schedule that puts you in control of your work-life balance.
• Paid Time Off and Paid Training.
• Paid associate referral program.
• A clean, sanitized workplace that prioritizes your safety and well-being.
• 40% OFF on all Products and FREE Waxing.
• Special gifts and time off to celebrate YOU on your birthday and work anniversary.
• Opportunity to enroll in Medical, Dental, Vision, and additional benefits.

What Sets You Apart

• Willing to learn the business side of Revealing Beautiful Skin and how to utilize Key Performance Indicators (KPIs) to drive positive business performance.
• Excited to live the EWC lifestyle, be a part of the UPMA Group community and live by best practices of both to provide the highest level of guest and associate experience possible.
• Is self-motivated and a go-getter. Is accountable, punctual, organized, and personality plus!
• Leads and inspires by example, regularly encourages fact based solutions and celebrates the success of others.
• Proficient in Excel and Word.
• Excellent written, verbal and presentation skills.
• Ability to appropriately deal with associates and customers. Has a history of conflict management and cross functional team building.
• Excellent time management skills.
• Strong and quantifiable experience in operations and customer service industry.

Education and Experience

• Ability to work a flexible schedule to meet business needs. Full time availability - including evenings and Saturdays.
• Minimum of 2 years’ experience in a leadership role for a multi-service or specialty store environment.
• Management or leadership experience in a professional setting required. Not yet? We have leadership growth roles and training programs available!
• Desire to be a passionate EWC Brand Culture Warrior and drive team development for a dynamic and growing franchise.

For more information about EWC visit: Wax Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Boot Barn - Canyon Country, CA

The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams and culture that encourages partner engagement and regular development of store partners, and a retail expert who sets the standard for operational excellence in all areas. The Store Manager will partner with District & Regional Leadership, Human Resources, and Store Support Center in pursuit of year-over-year increases, a best-in-class customer experience, ensuring profitability of the business through optimized staffing, shrink reduction and general expense management.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

STORE MANAGER DUTIES

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
• Ensure adequate staffing to meet the changing business needs and payroll expenses.
• Adapt to changing business needs and procedures; adjust store schedule as needed, determine payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with all appropriate District, Region and Store Support Center partners.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments adhere to all Company visual presentation guidelines. Additionally, ensure all store partners are educated/trained on these guidelines.
• Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
• Partner with District Manager to plan and execute successful experiential volume driving events, including outreach to the local community/market.
• Ensure the store leadership team understands and embraces their specific roles per the store's specific leadership matrix.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures and practices.
• Additional duties as assigned by Store Manager, District Manager or Store Support Center partners.

QUALIFICATIONS

• Associate's Degree and/or 2 to 4 years of experience in retail store management
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

COMPETENCIES

• Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
• Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
• Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
• Leadership & Team Development: Leads with Boot Barn’s core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
• Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store’s long-term goals.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

• Competitive hourly *($27.00-$37.00) pay plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure

**For eligible Boot Barn Partners

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting more than fifty percent of the work shift.
• Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
• Ability to use a ladder and/or step stool occasionally.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

California Privacy Notice

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

Click here for important notices that may be applicable to you.

For more information about our privacy policy, please click here.

The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.

Financial and Business Systems Management

• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance.

• Demonstrates the ability to improve the financial performance and profitability of the account

• Understands the contractual agreement and recognizes ways to maximize opportunities

• Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover

• Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping

• Ensures that forecasts, payroll and accounting reports are on time and accurate

• Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures

Human Resources

• Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location

• Fosters an environment that retains talented associates

• Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews

• Sees that new associates get off to the right start through proper orientation and on-the-job training

• Recognizes great performance and provides opportunities for top performers to learn and grow

• Recognizes where the team and individual performers need to improve and properly trains and coaches

• Identifies talent and helps develop future leaders for the organization

• Conducts regular performance appraisals and provides feedback and coaching for all direct reports

• Holds effective associate meetings and ensures that shift huddles happen on every shift

• Practices positive discipline and provides accurate and timely performance documentation

• Delegates by allocating decision making and other responsibilities appropriately and effectively

Service Management

• Ensures that the guest/patient service experience is delivered consistently on all shifts

• Efficiently allocates labor resources to support service delivery

• Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels

• Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them

• Is knowledgeable of the client’s service metrics/measurements and ensures Towne Park is helping to drive results

Client Relations Management

• Develops cohesive working relationships with the clients’ staff members

• Maintains regular meeting rhythms and communication channels with the client and follows through on commitments

• Knows when to be present at the site and maintains a high level of visibility

• Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations

• Capitalizes on opportunities to grow Towne Park’s business by building client loyalty and creates a net promoter of Towne Park. 

Systems and Standards

• Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures

• Trains others or sees that they are trained to properly use the systems provided

• Maintains a clean, neat work environment

• Completes all tasks in a timely manner as instructed by the Area/District Manager

• Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers

• Treats clients and associates with courtesy, respect and dignity

• Maintains strict confidentiality related to associate and client information

Safety and Risk Management

• Understands and follows safety and security procedures

• Practices preventative safety procedures as set forth by Towne Park

• Reports all accidents and incidents to the Area/District Manager immediately

• Uses only equipment trained to use and operates all equipment in a safe manner

• Reports all potential high risk areas and safety concerns to the Area/District Manager

• Ensures all associates have been adequately trained in safety and loss prevention procedures

• Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims

• Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations

• Promptly responds to any concerns regarding workplace safety

• Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker’s compensation cases

• Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation

Sales Responsibilities:

• Maintains relationships with present client to obtain references and leads for new opportunities

• Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes

• Advises Leadership and Sales of any changes in position at the client location.  Specifically, name, where they came from, where they are going

• Monitors existing client’s business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities.

• Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines

• Demonstrated work ethic, drive, energy, and persistence to achieve goals

• Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations

• Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications

• Written and verbal communication skills to effectively address all levels within the organization

• Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures

• Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications

• Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails

• Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience

• Knowledge of general business practices including accounting, human resources and customer service

• Must be able to drive manual transmission

• Must have and maintain a valid driver’s license and clean driving record

• For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $70,304.00.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. 
 

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

PHYSICAL DEMANDS AND WORK ENVIRONMENT                                

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.

• Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances

• Working extended hours, including evenings and weekends are required.

• Travel of up to 10% may be required.

#Appcast-HiPo 

The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

ASSISTANT STORE MANAGER DUTIES

• Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
• Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
• Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
• Assess and communicate localized customers' needs to Store Manager.
• Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
• Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
• Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
• Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
• Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Possess well-developed business acumen and understands all aspects of the store's operations.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
• Additional duties as assigned by District Manager or Store Support Center partners.

QUALIFICATIONS

• Associate's Degree and/or 2 to 4 years of experience in retail store management
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

COMPETENCIES

• Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
• Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
• Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
• Leadership & Team Development: Leads with Boot Barn’s core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
• Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store’s long-term goals.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

• Competitive hourly rate*($20.00-$26.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure

**For eligible Boot Barn Partners

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking, and squatting more than fifty percent of the work shift.
• Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
• Ability to use a ladder and/or step stool occasionally.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

California Privacy Notice

Provides leadership and management of multiple restaurants in a geographic area: ensures achievement of restaurant sales and budgetary targets; drives and delivers exceptional customer service; establishes and maintains operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserves brand integrity of restaurant facilities; establishes and maintains performance standards; and coaches, develops and supports management team members. The District’s Manager’s overall focus is to increase average unit volume of sales and control costs; and drive operations excellence.

Essential Duties and Responsibilities:

• Leads, coaches, develops, trains, manages and mentors General Managers in all aspects of the position, including achievement of performance standards (e.g., FSA’s, Mystery Shops, RCP, etc.). Holding all members of their management teams accountable for meeting operational goals and company standards.
• Visits restaurants regularly on an announced and unannounced basis to conduct evaluations for ensuring operational compliance with, and not limited to: facilities and staff appearance, food quality/preparation/safety/portion control, inventory management, proper staff training, employee and guest safety, labor scheduling, and employee relations.
• Manages and evaluates restaurant operations to ensure Company standards and performance targets are achieved including compliance with the Operation’s Manual, federal/state/local regulations, and Company policies & procedures.
• Utilizes available reports to analyze monthly sales, profit and budgetary results, providing timely feedback, analysis and direction to the restaurant management; collaborates with each General Managers to create plans to reduce costs, build sales and maximize profit figures over last year’s performance results, in accordance to budget standards.
• Exercises discretion in addressing changing demands of the business.
• Provides effective and timely resolution to all guest and employee complaints, conflicts and employee relations that cannot be resolved at a lower management level. Investigates and settles security and cash violations. Represents the Company at state and federal agencies, as needed.
• Manages people development and succession planning process for management. Develops, grooms and readies high potential General Managers for position advancement: provides one-on-one training, role modeling, developmental job assignments, and guided self-study materials. Oversees and facilitates the development of Assistant Managers and Shift Leaders.
• Assists with hourly employee’s process through coaching and training.
• Champions effective vertical and horizontal communications within the geographic area including Company-wide news of interest, upcoming events, new facilities, promotions, product developments, “Best Practices” among peers, etc. Ensures open channels for employee suggestions. Conducts meetings on a regular basis. Interacts professionally and ethically, constructively participating as a collaborative team leader in pursuit of common goals, including active attendance to meetings. Initiates cost-effective suggestions to improve operational procedures. Gathers, consolidates and supplies data to assist in the development of chain-wide policies.

Performs additional duties:

• Ensures full implementation of new products, programs and applicable training.
• Oversees new unit openings and restaurant remodeling in geographic area.
• Participates in the preparation of the annual operating budget.

Supervisory Responsibilities:

• The District Manager typically manages up to 8-10 direct restaurants. This position has full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant team members.

The General Manager (GM) is responsible for ensuring the daily operations, financial success, and overall performance of assigned retail stores. Reporting to the District Manager, the GM leads and develops a team of 2-3 Store Managers, ensuring stores operate in alignment with company standards while driving sales, profitability, and team success.

Location: Newark Liberty International Airport (EWR)

Job Responsibilities:

• Oversee and manage store performance, including sales, shrink control, and all controllable expenses
• Recruit, hire, and develop high-performing store teams, ensuring progressive improvement in store operations
• Coach and mentor Store Managers, providing guidance to improve leadership skills and business results
• Maintain strong relationships with property management to address operational concerns and ensure store compliance
• Ensure compliance with all company policies and procedures, holding teams accountable for execution
• Utilize performance appraisals, ongoing coaching, and development plans to cultivate a high-performing management team
• Ensure financial controls and accountability, maintaining accurate financial documentation and records
• Foster an exceptional customer experience by ensuring stores are clean, well-stocked, and visually appealing
• Communicate effectively with the District Manager, addressing any operational or employee-related issues
• Partner with the Buying team to optimize inventory levels, ensuring the right stock mix to drive sales
• Oversee merchandising execution, ensuring stores adhere to brand standards and visual merchandising guidelines
• Lead by example, setting the tone for excellence in customer service, sales, and team engagement
• Perform other duties as assigned to support company goals

Job Requirements:

• Bachelor’s degree preferred; High School diploma required
• 3+ years of multi-unit leadership experience in a retail environment
• Strong understanding of retail financial metrics (KPIs, sales forecasting, inventory management, shrink control, etc.)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Passion for customer service and results-driven leadership
• Strong communication skills, both verbal and written
• Self-motivated, highly organized, and able to manage multiple priorities efficiently
• Proven ability to lead and inspire teams, fostering a positive and performance-driven work culture

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.