Synerfac Technical Staffing Jobs in Usa

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

*****Must have current active license*****

Enjoy a rewarding career with no overnight shifts and a supportive team environment,. At BioLife, we're committed to helping you grow while maintaining a healthy work-life balance.

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About BioLife Plasma Services

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

How you will contribute

• You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
• You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
• You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
• You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
• You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

• You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

What you bring to Takeda:

• High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
• Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic

• Current Cardiopulmonary Resuscitation (CPR) and AED certification
• Fulfill state requirements (in state of licensure) for basic IV therapy
• Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
• Two years in a clinical or hospital setting

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

U.S. Hourly Wage Range:

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Worker Type

Worker Sub-Type

Time Type

Job Exempt

Earn $23.00/hr.  

Workforce Schedulers will assist in the centralized scheduling process for park associates. They're responsible for the scheduling functions as well as generating volume forecasts, projecting staffing levels, and determining optimal schedule patterns for park operating divisions. You will work directly with park management from all divisions, as well as with associates directly to ensure that work schedules meet various business demands, as well as the needs of all staff.

• Creating schedules in the Workforce Management scheduling system for various departments
• Managing and maintaining long term schedules for various departments.
• Revise park schedules when required due to staffing changes, business hours changes, or labor shortages
• Compile and manage information, such as open shift reports, staffing details, headcount templates, and/or associate detail.
• Collaborate and work with park management to generate and modify schedules to ensure coverage and optimal service levels.
• Identify potential gaps in scheduled coverage and present recommendations to department management and recruiting.

• Strong proficiency in Microsoft Excel.
• Adheres to California's Great America's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Mechanical Maintenance and Technical Instructor or Sr Mechanical Maintenance Instructor Position for Dresden Nuclear Power Station in Morris, IL

This Mechanical Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Maintenance and Technical Instructor Job Code XKAP- Expected salary range of $105,300 to $117,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Sr Maintenance and Technical Instructor Job Code XKAV - Expected salary range of $121,500 to $135,000 varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific maintenance and technical training programs (Chemistry, Engineering, Maintenance: Electrical, Instrumentation, and Mechanical, and Radiation Protection).

Primary Duties and Accountabilities

• Drives the clean energy center (CEC) and personnel performance improvement through the use of training. Develops, schedules, coordinates, and conducts performance-based maintenance or technical training programs as required by user community in accordance with Constellation's systematic approach to training model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
• Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
• Participates in CEC support activities, i.e. outage support, root cause support, line assessment support.
• Assures the training programs are maintained current and incorporate information gained from Institute of Nuclear Power Operations (INPO) Significant Operating Experience Reports and Constellation Nuclear Event Reports (NERs), Nuclear Regulatory Commission (NRC) Bulletins and Information Notices, CEC design change and backfit information, CEC procedure changes and revisions, new regulations, and training effectiveness reports.
• Support CEC and fleet in the areas of business initiatives, project management, refuel outage support, emergency preparedness duties, and special projects.
• Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
• Participates in NRC, INPO and management audits, and prepares responses to audit findings.
• Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high-quality training.
• Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

This Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
MINIMUM QUALIFICATIONS

• High school diploma/GED with 3 years of nuclear mechanical maintenance experience or 5 years of related (mechanical maintenance instruction) experience OR
• Associate&rsquos/Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 2 years of related mechanical maintenance experience or 4 years of related (mechanical maintenance instruction) experience
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants"
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
MINIMUM QUALIFICATIONS

• High school diploma/GED with 5 years of nuclear mechanical maintenance background or 7 years of related (Mechanical Maintenance) experience OR
• Associate&rsquos degree in technical discipline (e.g. chemistry, electrical, engineering, instrumentation, mathematics, mechanical, radiation protection), education or training with 3 years of nuclear mechanical maintenance background or 5 years of related (Mechanical Maintenance) experience OR
• Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 3 years of related (Mechanical Maintenance) experience
• 2 years of training or education experience in Mechanical Maintenance
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants"
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
PREFERRED QUALIFICATIONS

• Previous experience in delivering training
• Knowledge of and experience with the systematic approach to training (SAT)

Sr Mechanical Maintenance and Technical (M&T) Instructor Job Code: XKAV PREFERRED QUALIFICATIONS

• Foreman/lead or supervisory experience

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing BGS is currently looking for a Retrofit Technical Specialist (Retrofit & Repair) Level 3 candidate for our P-8 Retrofit Engineering Team, whose mission is to provide modification, retrofit, and support for the P-8 aircraft.  Our vision is to provide world class, high quality, and timely Retrofit Planning, Time Compliance Technical Order and Retrofit Installation Instruction Authoring, Retrofit Project Management, Validation and Verification, Retrofit Kit Management and Installation Support.  The Boeing Company’s P-8 Retrofit Team requires a retrofit and repair technical specialist to assist with the authoring of Technical Directives (TDs) and Installation Data Packages (IDPs) for the installation of new modifications on the in-service aircraft, as well as mod-site support for the P-8 programs.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at the Tukwila, WA facility.

Position Overview:

Leads definition and development of retrofit technical documents detailing retrofit modifications and installations.  Develops estimates and analyses for complex modifications involving multiple impacted systems or platform configurations.  Collaborates with internal functions to resolve issues such as parts and material obsolescence.  Leads retrofit kit first article quality validation/verification activities.  Manages kit delivery schedule, plans performance and initiates remedial action.  Provides on-site support of complex retrofit installations related to maintenance, modifications, and repairs based on established customer, regulatory, and company requirements.

Position Responsibilities:

• Knowledge to research delivered and previously modified product configuration (e.g., aircraft, spacecraft, support/test equipment) and ability to develop all material requirements.

• Knowledge of location and use of resource data (e.g., company and vendor design resources, standard parts, process and specifications

• Research and analyze engineering data to develop and evaluate retrofit/repair product configurations.

• Develops and defines customer retrofit/repair requirements.

• Creates/authors retrofit technical documents and retrofit installation data packages.

• Writes technical documents with clear, concise technical prose

• Identifies and defines requirements for retrofit kit definition, development and delivery.

• Reviews engineering data packages to determine configuration requirements. Identifies required parts, materials and consumables.

• Provides technical resolution for retrofit and modification related problems.

• Validates engineering bill of materials and analyzes gaps.

• Defines configuration requirements and creates an installable modification package. 

• Supports internal and external customers.

• Develop estimates and analyses for retrofit projects.

• Analyzes and resolves modification procedures and parts/material issues.

• Supports certification and verification/validation efforts as needed.

• Support of MOD lines

This position requires the ability to obtain an active U.S. Security Clearance.  An interim and/or final U.S. Secret Clearance Post-Start is required.

Required Qualifications:

• 3+ years of reading and understanding engineering blueprints/drawings.

• 3+ years’ experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word

• 1 to 2 years’ experience with analyzing and interpreting engineering data for inclusion into maintenance manuals and technical publications

• Candidate must have 1 to 2 years of P-8 aircraft experience.

• Knowledge of researching design resources, standard parts, process specs to research previously modified product configurations.

• Knowledge of retrofit kitting process

• Ability to write clear, concise technical prose, as well as apply technical knowledge and knowledge of fundamental writing skills for a variety of technical publications.

Preferred Qualifications:

• 1+ years’ experience working on military or commercial aircraft

• Bachelor of Science degree from an accredited course of study, in engineering, computer science, aviation, aerospace.

• Experience with the P-8 aircraft maintenance

• Experience working with drawings that define the engineering, special engineering, special tooling, retrofit kit packaging, independent work packages and material requirements for accomplishment of inspections, modifications, improvement changes, and repairs of delivered products.

• Experience authoring Technical Directives and/or Installation Data Packages.

• Experience in Retrofit Modifications.

• Experience working in BIRKS, REDARs, PSDS, RCS.

Typical Education/Experience:

• Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience. (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.

Shift:

This position is for 1st shift

Relocation:

Relocation assistance is not a negotiable benefit for this position.  Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:                        102,850 – 139,150

Applications for this position will be accepted until Mar. 20, 2026

Export Control Requirements:

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Mechanical Maintenance and Technical Instructor or Sr Mechanical Maintenance Instructor Position for Dresden Nuclear Power Station in Morris, IL

This Mechanical Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

Total Rewards

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Maintenance and Technical Instructor Job Code XKAP- Expected salary range of $105,300 to $117,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Sr Maintenance and Technical Instructor Job Code XKAV - Expected salary range of $121,500 to $135,000 varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific maintenance and technical training programs (Chemistry, Engineering, Maintenance: Electrical, Instrumentation, and Mechanical, and Radiation Protection).

Primary Duties and Accountabilities

• Drives the clean energy center (CEC) and personnel performance improvement through the use of training. Develops, schedules, coordinates, and conducts performance-based maintenance or technical training programs as required by user community in accordance with Constellation's systematic approach to training model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
• Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
• Participates in CEC support activities, i.e. outage support, root cause support, line assessment support.
• Assures the training programs are maintained current and incorporate information gained from Institute of Nuclear Power Operations (INPO) Significant Operating Experience Reports and Constellation Nuclear Event Reports (NERs), Nuclear Regulatory Commission (NRC) Bulletins and Information Notices, CEC design change and backfit information, CEC procedure changes and revisions, new regulations, and training effectiveness reports.
• Support CEC and fleet in the areas of business initiatives, project management, refuel outage support, emergency preparedness duties, and special projects.
• Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
• Participates in NRC, INPO and management audits, and prepares responses to audit findings.
• Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high-quality training.
• Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

This Maintenance and Technical Instructor role can be filled at the Maintenance and Technical Instructor Level, or at the Sr Maintenance and Technical Instructor Level. Please see minimum qualifications list below for each level.

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
MINIMUM QUALIFICATIONS

• High school diploma/GED with 3 years of nuclear mechanical maintenance experience or 5 years of related (mechanical maintenance instruction) experience OR
• Associate&rsquos/Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 2 years of related mechanical maintenance experience or 4 years of related (mechanical maintenance instruction) experience
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, Selection, Qualification, and Training of Personnel for Nuclear Power Plants
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
MINIMUM QUALIFICATIONS

• High school diploma/GED with 5 years of nuclear mechanical maintenance background or 7 years of related (Mechanical Maintenance) experience OR
• Associate&rsquos degree in technical discipline (e.g. chemistry, electrical, engineering, instrumentation, mathematics, mechanical, radiation protection), education or training with 3 years of nuclear mechanical maintenance background or 5 years of related (Mechanical Maintenance) experience OR
• Bachelor&rsquos degree in a technical discipline (e.g. chemistry, engineering, health physics, mathematics, physics), education or training with 3 years of related (Mechanical Maintenance) experience
• 2 years of training or education experience in Mechanical Maintenance
• The requirements as outlined above meet or exceed ANSI/ANS-3.1-2 Standard, Selection, Qualification, and Training of Personnel for Nuclear Power Plants
• Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
  
  

Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAP
PREFERRED QUALIFICATIONS

• Previous experience in delivering training
• Knowledge of and experience with the systematic approach to training (SAT)

Sr Mechanical Maintenance and Technical (M&T) Instructor
Job Code: XKAV
PREFERRED QUALIFICATIONS

• Foreman/lead or supervisory experience

Who You Are:

• Experienced HR systems technical leader with a strong background in Workday HCM and related modules (Core HR, Talent, Benefits, Compensation, Payroll, Recruiting, etc.).
• Deep expertise in Workday integrations (Workday Studio, EIB, REST/SOAP APIs, and middleware solutions).
• Skilled at designing, implementing, and optimizing Workday technical architecture and ensuring scalability, security, and compliance.
• Adept at leading technical teams, setting technical direction, and providing mentorship in HR systems engineering and development.
• Strong collaborator with HRIS, other IT teams, and business partners to deliver robust HR technology solutions that align with enterprise strategies.
• Demonstrated ability to translate business needs into technical solutions, ensuring long-term adoption and system performance.

Role Overview:

• Lead the technical strategy and roadmap for HR systems with a focus on Workday integrations, automation, and optimization.
• Oversee the technical design, development, and deployment of Workday solutions, ensuring best practices for system performance, security, and data integrity.
• Serve as the technical authority for Workday integrations with payroll providers, benefits vendors, finance systems, and other enterprise platforms.
• Partner with HR, other IT teams, and business stakeholders to ensure Workday solutions are fully optimized to enhance employee experience, compliance, and efficiency.
• Manage and mentor a team of Workday technical specialists, providing direction on integration frameworks, release management, and technical troubleshooting.

Key Responsibilities:

• Define and enforce technical standards and best practices for Workday system design, integrations, and upgrades.
• Oversee and also provide hands-on development and support of Workday integrations, ensuring high availability, scalability, and security.
• Analyze and optimize the current HR systems landscape, recommending technical enhancements and automation opportunities.
• Own the Workday technical backlog and release cycle, partnering with product managers and HR leaders on prioritization.
• Partner with Workday consultants and vendors, providing technical leadership on implementation, integrations, and upgrades.
• Monitor system performance, adoption, and data integrity, using analytics to drive continuous improvement.
• Provide technical mentorship to team members, ensuring professional growth and alignment with business goals.
• Ensure compliance with HR data privacy, SOX, and security standards across Workday and connected systems.

Requirements:

• Proven technical management experience in HR technology, with 10+ years of Workday expertise.
• Strong knowledge of Workday HCM, Benefits, Payroll, Talent, Recruiting, and Integrations.
• Hands-on experience with Workday Studio, EIB, Core Connectors, APIs, and Web Services.
• Experience leading technical teams and managing Workday integration roadmaps, upgrades, and support models.
• Agile delivery experience; familiarity with Jira, Confluence, and Kanban is a plus.
• Strong problem-solving and data analysis skills with the ability to manage complex technical environments.
• Excellent communication and leadership skills with the ability to influence across HR, IT, Payroll and Finance.

Leadership Competencies:

• Technical strategist who balances long-term system architecture with day-to-day execution.
• Influential leader who drives alignment across technical and business teams.
• Clear communicator and problem solver, ensuring complex technical issues are resolved and translated into business value.
• Mentor and coach who develops high-performing HR technology teams and fosters a culture of innovation.

Civil Clothing Inc. in Torrance is seeking a skilled and detail-oriented Technical Designer to join our growing Darc Sport division. The ideal candidate brings hands on experience in patternmaking, grading, garment construction, and sewing, with a strong background in apparel manufacturing, specifically private label and full-package production.

In this role, your technical expertise will directly impact the fit, quality, and consistency of every garment we produce. You will help translate design intent into production-ready specifications, ensure accuracy through every development stage, and play a key part in delivering product that reflects the Darc Sport brand’s standards and customer expectations.

What You’ll Do

Essential Duties & Responsibilities

Fit Development & Sample Review

• Work closely with Designers to develop the fit, measurements, and specifications for prototype samples.
• Review proto samples against tech packs to ensure accuracy in measurements, construction, and design intent.
• Conduct fit sessions on live models, evaluate garment fit and functionality, and confirm all design details.
• Approve fit and construction throughout each stage of the sample process.

Technical Specifications & Construction Standards

• Establish garment specifications and construction requirements that align with brand standards.
• Review, update, and refine spec sheets to ensure accuracy and production-readiness.
• Maintain responsibility for overall construction integrity and quality expectations.

Vendor Communication & Technical Packages

• Communicate clear, detailed fit revisions and construction notes to vendors using complete technical packages.
• Ensure all updates, comments, and requirements are communicated in a timely and organized manner.

Workflow & Sample Management

• Organize and manage workflow based on delivery timelines and time-and-action calendars.
• Maintain an organized library of approved samples, patterns, and fit references.
• Coordinate sample tracking, fit stages, and approvals to support smooth development and production

Culture & Collaboration

• Contributes to a creative, respectful, and inclusive environment where diverse perspectives and ideas are welcomed and valued at Civil Clothing Inc.
• Works collaboratively with Design, Product Development, Production, and Marketing teams to support smooth handoffs, accurate fit decisions, and aligned execution from concept through production.
• Demonstrates professionalism, accountability, and a strong sense of urgency, consistently delivering high-quality technical work that reflects Darc’s standards for fit, construction, and craftsmanship.
• Approaches feedback with openness and adaptability, supporting a culture of continuous improvement, technical precision, and shared creative growth.

What You Bring

Knowledge, Skills & Abilities

Technical Skills

• Proficiency in Adobe Illustrator and Photoshop, with the ability to create clear technical sketches, construction details, and garment diagrams
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for documentation, reporting, and communication
• Strong understanding of garment construction, specs, patternmaking fundamentals, and measurement standards
• Familiarity with PLM systems, digital spec tools, and workflow management platforms
• Comfortable reviewing proto samples, identifying fit issues, and communicating revisions in a technical format
• Ability to maintain accurate spec sheets, graded measurements, and technical documentation throughout development

Professional Skills

• Excellent attention to detail, accuracy, and consistency across specs, fit notes, and technical packages
• Strong organizational skills with the ability to juggle multiple priorities and meet deadlines in a fast-paced environment
• Clear written and verbal communication skills for collaborating with designers, production teams, and vendors
• Solid problem-solving abilities, with the capacity to identify issues, propose solutions, and support smooth product development
• Reliable follow-through and ownership of assigned tasks, ensuring nothing falls through the cracks

Collaboration & Culture Fit

• Strong interpersonal skills and a collaborative, team-first mindset
• Works effectively with cross-functional partners across Design, Product Development, and Production at Civil Clothing Inc.
• Approaches feedback with openness, adaptability, and a willingness to learn
• Thrives in a creative, inclusive environment and supports a culture of continuous improvement and shared success
• Maintains professionalism, positivity, and strong communication with coworkers, vendors, and business partners
• Comfortable navigating change and adapting designs to evolving consumer needs
• Eager to grow, experiment, and take on new creative challenges

Education & Experience

• Bachelor’s degree in Technical Design, Fashion Design, or related field preferred, or equivalent hands-on experience.
•  4–6 years of technical design experience within apparel, streetwear, or related product categories.
• Demonstrated experience in fit development, garment construction, and technical package creation throughout the product lifecycle.
• Experience working directly with overseas vendors and factory partners, including clear communication of fit comments, specifications, and construction details.
• Experience across Men’s and Women’s categories, including activewear, tops, bottoms, and outerwear.
• Experience in Action Sports or Streetwear environments preferred.

Physical & Mental Demands

• This role is primarily office-based with regular use of standard office equipment.
• Ability to sit or stand for extended periods and move throughout office, showroom, or production environments as needed.
• Ability to occasionally lift, carry, or move materials or product weighing up to 25 lbs, with or without reasonable accommodation.
• Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.
• Ability to work in varied environments, including exposure to noise, temperature fluctuations, and occasional outdoor elements.
• Ability to manage multiple priorities, deadlines, and shifting demands in a fast-paced environment.
• Capacity to maintain focus, sound judgment, and professional communication while navigating time-sensitive issues.
• This role may require flexibility in work hours during peak production periods.

Why You’ll Love Working at Civil

At Civil Clothing we foster a collaborative, fast-moving environment where ownership is valued, ideas are welcomed, and execution matters. You’ll work alongside passionate, experienced teams who care deeply about craftsmanship, accountability, and bringing product to market the right way.

This role offers the opportunity to make a real impact, your decisions directly influence our product quality, timelines, and growth. If you thrive in a hands-on, solutions-driven environment and want your work to be seen, felt, and worn, you’ll feel right at home here.

What We Offer

• Competitive compensation: $70K – $85K annually, depending on experience and qualifications
• Comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO)
• Employee merchandise discounts
• Opportunity to grow with a respected and evolving apparel brand

Equal Opportunity Employer

Civil Clothing Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Technical Designer / Apparel,

Women’s Contemporary Designer RTW Fulltime

About the job:

We are looking for a skillful Technical Designer who will facilitate the transition of product from development through final production. The Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.

Responsibilities:

· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.

· Use technical knowledge to troubleshoot and resolve issues with overseas factories.

· Identify potential production and quality issues. Make recommendations to improve all areas of the product

· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.

· Demonstrate an understanding of design, product development and production priorities and timeline.

· Manage workflow in a fast-paced environment with overlapping development and production seasons.

· Support Director of Technical Design in creating efficiency within the team and providing any technical work.

· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.

· Measure and prep fit samples. Approve Top samples. Provide product knowledge.

· Manage TOP pattern library and block body libraries.

· Willing to work on any special projects or capsules as per company’s needs

Qualifications:

· Bachelor’s degree in Technical Design or Fashion Design

· 5+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.

· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.

· Knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.

· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.

· A flexible team player with willingness to adjust and support based on the team’s needs.

· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.

· Strong understanding and interpretation of design’s intent and direction.

· Demonstrates garment construction technical expertise and can provide clear communications when working with domestic/overseas factories and counterpart teams.

· Excellent detailed and organizational skills.

· Problem solver and hands-on team player.

· Must have strong technical sketching skills

Employment Type:

· Fulltime. Annual Salary range $85,000-$95,000 with generous benefits package.

· Work type: In person in New York Office

· Direct report to Director of Technical Design.

About Tanya Taylor

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Senior Technical Designer / Apparel

Women’s Contemporary Designer RTW -– Fulltime

About the job:

We are looking for a skillful Senior Technical Designer who will facilitate the transition of product from development through final production. The Senior Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.

Responsibilities:

· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.

· Use technical knowledge to troubleshoot and resolve issues with overseas factories.

· Identify potential production and quality issues. Make recommendations to improve all areas of the product

· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.

· Demonstrate an understanding of design, product development and production priorities and timeline.

· Manage workflow in a fast-paced environment with overlapping development and production seasons.

· Support Director of Technical Design in creating efficiency within the team and providing any technical work.

· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.

· Measure and prep fit samples. Approve Top samples. Provide product knowledge.

· Manage TOP pattern library and block body libraries.

· Willing to work on any special projects or capsules as per company’s needs

Qualifications:

· Bachelor’s degree in Technical Design or Fashion Design

· 8+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.

· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.

· Thorough skill set and knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.

· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.

· A flexible team player with willingness to adjust and support based on the team’s needs.

· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.

· Strong understanding and interpretation of design’s intent and direction.

· Demonstrates garment construction technical expertise and is able to provide clear communications when working with domestic/overseas factories and counterpart teams.

· Excellent detailed and organizational skills.

· Problem solver and hands-on team player.

· Must have strong technical sketching skills

Employment Type:

· Fulltime. Annual Salary range $100,000-$125,000 with generous benefits package.

· Work type: In person in New York Office.

· Direct report to Director of Technical Design.

About Tanya Taylor

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Position: Technical Design Intern

Location: Apex, NC (On-site)

Department: Design

Reports to: Technical Design Manager

Mary Square is looking for a detail-oriented Technical Design Intern to join our rapidly growing team. The ideal candidate would describe themselves as a team player that is organized, efficient and passionate about technical design. This is a great opportunity for someone early in their design career who is eager to learn, grow, and contribute to creating beautiful apparel collections. The Technical Design Intern supports the technical design team in ensuring garments meet Mary Square’s fit, construction, and quality standards. This role will assist with measuring samples, preparing tech packs, organizing fit sessions, and maintaining technical documentation throughout the product development process.

This is a hands-on learning opportunity for someone interested in the technical side of apparel development, providing exposure to fit sessions, garment construction, and factory communication from concept through production.

• Assist the technical design team in preparing and updating technical specification (tech) packs.
• Support measuring samples and prototypes and help record measurements for fittings.
• Assist in preparing garments and documentation for fit sessions.
• Take notes during fittings and help update tech packs with fit comments and revisions.
• Help update "How to Measure" diagrams and construction details.
• Support organization and tracking of samples and development stages.
• Assist with maintaining spec sheets, measurement charts, and grading information.
• Work closely with the design and product development teams to ensure technical updates are documented accurately.
• Maintain organized digital and physical technical files for seasonal development.
• Support cross-functional communication with design, sourcing, and product development teams.

• Bachelor’s degree or current enrollment in Fashion Design, Apparel Design, Technical Design, or a related field.
• Coursework or experience in patternmaking, garment construction, or sewing.
• Basic understanding of garment fit, construction, and measurement techniques.
• Proficiency in Adobe Illustrator.
• Working knowledge of Microsoft Excel or Google Sheets.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong communication skills and a collaborative mindset.
• A passion for apparel product development and technical design.

At Mary Square, we believe in the power of community, creativity, and celebration of life’s beautiful moments. Our lifestyle brand is committed to uplifting others through thoughtful products that inspire joy and confidence. We are a company that values faith, family, fun, and making a lasting impact on the lives of women everywhere.

Scope of Job
PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.

PowerFlex isseekinga highly skilled Solar Technical Lead to support the technical performance, reliability, and safe operation of a growing portfolio of distributed energy assets. This role sits within the Asset Optimization & Customer Success organization and focuses on deep technical fieldexpertiseacross commercial and industrial (C&I) solar PV sites.This individual will play a key role in ensuring successful system troubleshooting, performance verification, and vendor coordination. The ideal candidate has extensive handson experience on solar sites, strong understanding of PV system components, and the ability to work directly with subcontractors, OEMs, and internal teams to resolve technical issues andmaintainoptimalsite performance

Location
This role is open to be a hybrid role out of one of our offices (Mountain View, CA,San Diego, CA orNew York, NY.)

Responsibilities

• Performhands-ontechnical support for PV operations, including system monitoring, troubleshooting, performance analysis, and field diagnostics.
• Conduct detailed technical reviews of site issues, alarms, performance anomalies, and equipment failures; performroot causeanalysis and implement corrective actions.
• Interface directly with vendors, equipment manufacturers, and subcontractors to address technical issues, coordinate warranty/RMA processes, and ensure adherence to installation standards and specifications.
• Support development, implementation, and improvement of technical processes and field procedures (e.g., commissioning checklists, testing protocols, safety documentation).
• Ensure all work meets OSHA, NEC, and AHJ requirements and follows PowerFlex safety protocols and quality standards.
• Review and validateas builtdrawings, test reports, commissioning packages, and other technical documentationrequiredfor operations readiness.
• Assistwith system monitoring and diagnostics, including alarm triage, remote troubleshooting, and performance data review.
• Providetechnical insight into operational performance metrics such as availability, uptime, production vs. forecast, and degradation analysis.
• Support subcontractor qualification and evaluation from a technical standpoint, including verification of workmanship and compliance with installation guidelines.
• Collaborate with the Construction/Commissioning teams to ensure clean and complete project handoffs, includingpunch listclosure and documentation completeness.
• Provide technical input into customer reports, system performance summaries, and internal/external communications.
• Maintain a feedback loop with engineering, procurement, and construction teams to improve hardware selection, vendor performance, and overall productreliabilityEstablishandmaintaina feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness

Qualifications
Education/Experience

• Bachelor's degree in Engineeringor related technical field preferred.
• 7+ years of experience in renewable energy, withsignificant timespent in field roles involving construction, commissioning, or technical operations of distributed solar PV systems.
• Strong technical knowledge of PV system architecture, including inverters, protection & controls, EMS/SCADA, site networking, telemetry, metering, and utility interconnection requirements.
• Hands on field experiencestronglypreferred (construction, commissioning, troubleshooting, QA/QC, or similar).
• Experience working closely with subcontractors, OEMs, and field service providers.
• Preference for experience in the field
• Battery Energy Storage System experience is a plus

Skills/Knowledge/Abilities

• Capable of managing multiple projects simultaneously
• Stronghands ontroubleshooting ability across mechanical, electrical, andcontrolssystems.
• Capability to handle multiple technical tasks and site issues simultaneously.
• Clear and concise communication skills, including the ability to translate technical issues intocustomer friendlyexplanations.
• Strong vendor and subcontractor coordination skills with a focus on technical oversight and quality assurance.
• Ability to implement and follow structured technical processes and documentation standards.
• Safety firstmindset with strong adherence to compliance requirements

Compensation
The base pay range for this position is $128,610 - $157,190 annually. The total compensation for this position will include commission. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.

PhysicalRequirements
Remainingin a seated position. Long hours on the computer keyboard. Prolonged periods of standing and/or walking.Must be able to lift and carry or otherwise move 25 pounds regularly/occasionally.

WorkingConditions
80% oftimeis spent in the office environment,utilizingcomputers (frequent use of various Microsoft software/programs), phones, and general office equipment.20% of time is spent outside of the office visitingvendors'and/or internal customers' sites in addition to attending various conferences and meetings.

----------------------------------------------------------------------------------------------------------------------

Applicant Certification and Acknowledgment

By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement

Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Privacy Notice to California Job Applicants

For information on Privacy Notice to California Job Applicants, click here.

Privacy Policy

PowerFlex is committed to protecting the privacy of your personally identifiable information, for more information click here.

Special Accommodation Language

If you require assistance or accommodation while seeking employment with PowerFlex, please contact Human Resources at or . Please note that these communication alternatives are for accommodation requests and not for general employment inquiries.

The Associate Director, BU Technical Services (or Technical Services Leader (TSL)) provides strategic technical leadership to ensure safe, reliable, and efficient manufacturing operations aligned with business unit objectives. This role is accountable for technical strategy, capital planning, and continuous improvement initiatives while integrating digital technologies to improve performance, cost, gross margin and service. The TSL partners cross-functionally to solve complex technical challenges, develop technical talent, and drive sustainable business results.

In this role, you will:

• Lead BU technical strategy, product and process innovation (including product quality and services for internal and external manufacturers), capital planning, and execution of capital projects and technical programs aligned in alignment with BU and Supply Chain strategies.
• Provide people leadership for multi‑site technical teams, including talent development, performance management, and succession planning.
• Partner cross‑functionally with Operations, R&D, Supply Chain, Quality, Procurement, HSE, Planning, and Commercial teams to address complex technical and business priorities and challenges. Develop business case justifications while defining strategic plans and tactical scenarios to enhance supply chain performance, capabilities, and BU/enterprise initiatives.
• Accountable to drive performance outcomes through operational excellence, capital one-right way process, reliability, process improvement, risk assessment/management, external partners, and integration of digital manufacturing tools (Clorox Manufacturing System, Asset Management / Predictive Maintenance), and participation or BU representation in Technical Community of Practice Teams.
• This role interacts regularly with plant leadership, operations, engineering, maintenance, quality, HSE, R&D, (center) supply chain, risk management and commercial partners. The TSL also collaborates with corporate technical experts, digital teams, and external vendors to deliver technical solutions.
• The role has high influence across the Business Unit and multiple manufacturing sites. Influence is exercised through setting technical direction, prioritizing capital investments with BU strategy, shaping continuous improvement initiatives, and developing technical capability across the organization.
• Lead a team of 4-5 direct reports

#LI-Hybrid

What we look for:

• 10+ years of progressive experience in manufacturing, engineering, or technical services roles, including leadership responsibility with manufacturing process experience managing increasing responsibility for large business and demonstrating a track record of success
• Experience leading multi‑site teams, managing engineering or technical teams, leveraging 3rd party engineering services, environmental permitting and other regulatory compliance, capital programs, and digital manufacturing initiatives desired.
• Manufacturing systems knowledge, capital project leadership, reliability engineering, continuous improvement, people leadership, and strong stakeholder management skills.
• Ability to develop and execute strategic plans and tactical initiatives that enhance supply chain performance, capabilities, and BU/Enterprise objective
• Demonstrated ability to lead and develop supply chain professionals, including establishing and executing effective performance management and development plans
• Deep expertise in manufacturing and engineering processes, methodologies, and industry-standard frameworks
• Strong working knowledge of maintenance strategies, spare parts management, and mechanical systems
• Proven ability to collaborate with and influence stakeholders across all levels, from frontline teams to senior executives
• Advanced analytical skills with the ability to synthesize complex data into actionable insights
• Clear and effective communicator, able to translate complex concepts into concise written and verbal messages for diverse audiences
• Demonstrated strength in structured problem solving and root cause analysis
• Strong financial acumen, with the ability to assess and articulate the financial impact of supply chain decisions and risk tradeoffs • High degree of flexibility with the ability to prioritize and manage both planned and unplanned work
• Strong execution mindset with a track record of delivering complex initiatives on time, within budget, and aligned to business requirements
• Comprehensive understanding of end-to-end business operations and supply chain interdependencies
• Intellectual curiosity demonstrated through continuous learning and awareness of external trends and best practices
• Leads with excellence by consistently modeling Clorox leadership behaviors and values
• Ability to work effectively in manufacturing environments, travel up to 25%, and perform standard office and plant based activities
• Digital manufacturing systems (MES, historian), Six Sigma/Lean certification, and change leadership experience desired.
• Bachelor’s degree in Engineering or related technical field required; Master’s degree / MBA preferred. Equivalent experience may be considered.

Workplace type:

Hybrid - 3 days in office, 2 days working from home.

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

–Zone A: $153,700 - $309,000

–Zone B: $140,900 - $283,300

–Zone C: $128,100 - $257,500

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

About Us

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

Job Title: Technical Project Lead

Location: Philadelphia, PA

Schedule: Hybrid (Onsite Tuesday–Thursday)

Overview

We are seeking an experienced Technical Lead to oversee the design, development, and delivery of integrated, technically sound solutions across complex programs and projects. This role will serve as the primary technical point of contact, ensuring successful execution of all ISD technical deliverables while partnering closely with Project and Program Managers.

Responsibilities

• Own end-to-end delivery of integrated technical solutions for assigned projects and programs.
• Serve as the primary technical liaison to Project/Program Managers and ISD leadership.
• Provide technical leadership for all ISD deliverables, ensuring alignment with project scope, timelines, and quality expectations.
• Maintain accurate project schedules and status reporting across time, cost, and scope.
• Manage and track technical resource plans, budgets, and burn rates; escalate risks as needed.
• Develop and validate technical work estimates throughout the project lifecycle.
• Identify technical resource requirements and ensure accurate time tracking within enterprise systems (e.g., Empire Time, Clarity).
• Participate in project meetings and take ownership of ISD technical components and deliverables.
• Troubleshoot, resolve, and act as the escalation point for complex technical issues.
• Ensure on-time, on-budget, high-quality delivery of all technical components.
• Promote strong team collaboration and ensure consistent, cohesive delivery across technical teams.
• Communicate effectively with project stakeholders regarding technical performance, risks, and issues.
• Provide consultative support on technical matters to other organizational teams (e.g., Informatics).
• Oversee quality across all technical project artifacts and ensure all required SDLC documentation is completed.
• Maintain accurate monthly Estimate-to-Complete (ETC) forecasts for assigned projects.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years of experience designing, developing, and supporting APIs using MuleSoft Anypoint Platform or similar middleware technologies.
• 5+ years of experience as a developer and/or technical lead.
• Strong background with Agile and Waterfall methodologies.
• Experience with TFS and Azure DevOps for code management, testing, and review.
• Hands-on technical expertise with prior development experience and familiarity with SDLC processes.
• Healthcare EDI experience is beneficial but not required.
• Must have an Android or iOS device compatible with the Microsoft Authenticator app.

JOB SUMMARY

The Technical Communications & Training Specialist is responsible for translating complex product functionality into clear, usable training, documentation, and communications for both internal and external audiences. This role ensures that teams and customers understand how our products work, how they are changing, and how to use them effectively.

This individual partners closely with Product Managers, Engineering, Sales, Customer Success, Support, Professional Services, and Marketing to deliver accurate, timely, and consistent product education and technical communications across the product portfolio. The ideal candidate is a strong communicator who can translate complex product functionality into clear, accessible training materials and experiences. They operate with consistency, quality, and empathy for learners with different roles and skill levels.

JOB RESPONSIBILITIES

Internal Training & Enablement

• Design and deliver technical product training for internal teams, including onboarding, release readiness, and role-specific deep dives.

• Develop structured learning paths for Sales, Support, Customer Success, Implementation, Clinical, and other internal teams.

• Facilitate live training sessions (virtual or in-person) and create self-paced learning modules.

• Partner with Product Managers to understand upcoming releases and technical changes.

Documentation & Knowledge Management

• Own the creation, structure, and quality of product documentation, including:

o User guides

o Internal knowledge base articles

o Release notes / “What’s New” updates

o Quick-reference guides

o Video walkthroughs

• Ensure documentation is accurate, consistent, and updated with every release in partnership with Product Managers.

• Establish documentation standards, templates and governance processes.

External Training & Education

• Develop and deliver technical training for customers, partners, and other external audiences as needed.

• Create scalable external training assets such as technical guides, videos, FAQs, and onboarding documentation.

• Ensure external training content is accurate, technically sound, and tailored to audience needs.

Technical Product Communications

• Own internal technical communications related to product releases, enhancements, and changes (e.g., release notes, technical summaries, “What’s New” updates).

• Support external-facing technical communications in collaboration with Marketing and Customer Success.

• Ensure consistent technical terminology, messaging, and clarity across all training and documentation.

• Translate technical updates into clear explanations of functionality, impact, and usage.

Operational Excellence & Continuous Improvement

• Maintain a training and communications calendar aligned with product release schedules.

• Track training effectiveness, content usage, and feedback to continuously improve materials.

• Identify gaps in product understanding and proactively address them through training or documentation.

• Act as the voice of internal and external users, providing feedback to Product and Engineering on clarity and usability.

KNOWLEDGE & REQUIREMENTS

Required:

• 4+ years' experience in training, enablement, instructional design, product documentation, or customer-facing product roles.
• Strong written and verbal communication skills, with the ability to simplify complex concepts and technical details.
• Experience building structured content such as guides, decks, scripts, or e-learning materials.
• Confident in delivering live training sessions to groups of varying sizes.

Preferred:

• Experience in healthcare, pharmacy, payer, life sciences, or health-tech environments.
• Familiarity with product development processes and product releases.
• Experience using LMS systems, documentation platforms, or video creation tools.

EDUCATION REQUIREMENTS

• Minimum years of work experience: 4 years
• Minimum level of education or education/experience: Bachelor's Degree in Training & Development (Preferred)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match

The Technical Project Manager (TPM) has three main responsibilities:

1. Project Manage all technical tasks during implementation and upgrades.
2. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise.
3. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure.

The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved.

ESSENTIAL RESPONSIBILITIES:

Solutions Delivery Functions

• Delivery components of customer project tasks which include:
• Assist with the design and implementation of new technologies
• Assist with the sizing of customer systems
• Train new employees on all aspects of the role
• Considered a Subject Matter Expert for all aspects of the technology and project delivery
• Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
• Lead the engineering of hospital customer’s technical solutions
• Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
• Educate customer on technical aspects of the Care Logistics system
• Interface with service and hardware system vendors to build and configure systems
• Participate in onsite customer events, including technical go-live
• Technical Operations and Observability:
• Manage alert and monitoring configuration
• Collect, aggregate, and visualize metrics to provide actionable insights
• Advise right-sizing of AWS infrastructure resources to optimize cost and performance
• Manage incident response
• Provide insight to Cloud Center of Excellence
• Additional tasks which include:
• Provide primary technical support for project team members
• Provide Tier 2 level support for Care Logistics Support team
• Create and maintain internal environments for use by Care Logistics Client Engagement team
• Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
• Define and maintain a clear, concise documented process for the implementation and integration of the system
• Collaborate with teammates to troubleshoot and maintain existing application modules
• Participate in DevOps initiatives to improve products and operations

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

REQUIRED

• Bachelor’s degree in Computer Information Systems or equivalent experience
• PMP certification and/or equivalent experience
• 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• 4-6 years demonstrated project management experience
• Advanced operation and maintenance of Linux (Red Hat Operating System)
• Demonstrated advanced analytical and troubleshooting skills
• 3+ years integrating software/hardware systems in client-server and cloud environments
• Proven organizational and delivery skills

DESIRED

• AWS certification desired
• Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
• Industry standard application/applet containers such as Tomcat
• PostgreSQL and Aurora Databases (installation, configuration, and operation)
• Production High availability server environments
• Complex hardware and software installations
• Management of enterprise reporting tools and/or related technologies
• Project delivery, operations, and support using DevOps and/or Agile methods
• Support leadership experience
• Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
• Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents.
• Preparation of articles, abstracts, editorials, journals, manuals, and critiques.
• Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience.
• Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Develop strong and productive working relationships with others
• Form strong team bonds and enhance team performance
• Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
• Cope with rapidly changing information in a fast-paced environment
• Proven communication, interpersonal, analytical, and organizational skills
• Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project
• Work both independently and as a member of the implementation and support team
• Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external
• Quickly identify and resolve issues
• Quickly understand complex concepts
• Excellent oral and written communication skills
• Excellent customer management skills
• Above average observational skills to collect data and validate information
• Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
• Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions
• Support leadership and/or project management
• Excellent troubleshooting skills
• Excellent organizational and delivery skills
• Install, configure, and manage hardware and software in AWS and on-premises environments
• Provide specifications for system hardware and AWS service requirements
• Implement complex system solutions involving multiple technologies
• Control and implement complex system and application feature configurations
• Troubleshoot complex system and technical issues
• Read and understand system and application logs
• Proven ability to communicate and teach complex technical concepts to less technical resources
• Excellent communications and interpersonal skills, as well as analytical and problem-solving skills
• Excellent documentation skills

REQUIRED KNOWLEDGE

• Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
• Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc.
• In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment
• VMware, Web servers, DBMS, Reporting and analytic tools
• Project Management Methodologies
• Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint

DESIRED KNOWLEDGE

• Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
• Understanding of high availability server environments
• Hardware and software installation techniques
• Healthcare Information Systems
• Enterprise reporting tools
• DevOps and Agile methodologies related to project delivery, operations, and support
• Ticketing systems such as JIRA and related incident management tools (such as OpsGenie)

TRAVEL REQUIREMENTS & WORKING CONDITIONS:

• 10-80% travel required
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Job Overview:

The Supervisor, Technical Service and RMA leads the Technical Services and Return Merchandise Authorization (RMA) teams, ensuring exceptional service to all customer types—homeowners, distributors, contractors, and specifiers. This position oversees daily operations, manages retail and channel technical requests, and drives continuous improvement across technical service and case management processes. The Supervisor provides leadership, coaching, and process guidance to enhance customer experience, ensure timely resolution of inquiries, and maintain compliance with company service standards.

This position requires strong leadership skills, technical aptitude, and hands-on experience with ERP systems and Salesforce administration. The Supervisor plays a critical role in promoting customer satisfaction, improving efficiency, and supporting the company’s commitment to excellence in landscape, irrigation, and water management products.

Responsibilities:

• Supervise, train, and mentor the Technical Service and RMA team to ensure high-quality service and adherence to department KPIs.
• Manage daily workload, case assignments, and team scheduling to maintain consistent service coverage.
• Provide direct coaching and development to improve communication, problem-solving, and technical expertise across the team.
• Manage retail and channel technical support requests, ensuring efficient resolution and consistent customer communication.
• Oversee and maintain a structured case management process to ensure timely tracking, follow-up, and closure of technical and RMA inquiries.

Customer Support & Technical Expertise

• Demonstrate the ability to adjust communication approach to accommodate various customer types homeowners, specifiers, contractors, and distributors communicating technical information in a clear and professional manner.
• Support customers, sales representatives, and business partners with technical inquiries related to product installation, troubleshooting, and applications.
• Ensure RMA requests are processed and resolved promptly by overseeing each case from initiation through completion.
• Identify additional business opportunities through project consultation and technical expertise related to green building, water conservation, and environmental trends.

Process Improvement & Collaboration

• Lead continuous process improvement initiatives across Technical Services and RMA operations to enhance efficiency and customer satisfaction.
• Monitor performance metrics such as response times, case closure rates, and net promoter score, driving corrective action where needed.
• Collaborate cross-functionally with Engineering, Sales, Research & Development, Customer Service, and Production to resolve product or service issues and share customer feedback.
• Maintain and optimize ERP and Salesforce workflows, ensuring data accuracy and streamlined reporting.
• Create and maintain team documentation for service procedures, RMA workflows, and escalation processes.

Position Requirements:

1. Education: Bachelor’s degree in Business, Landscape, or a related field, or an equivalent combination of education and experience.

1. Experience: 5–10 years of progressive management or supervisory experience in a customer service, technical support, or inside sales environment.

1. Licenses/Certifications:

1. Knowledge, Skills and Abilities:

1. Experience working with ERP systems and Salesforce CRM (administration experience preferred).
2. Background in landscape, irrigation, or water management products strongly preferred.
3. Excellent written and verbal communication skills with the ability to adapt to varied audiences.
4. Strong leadership, interpersonal, and motivational abilities.
5. Proven capability to analyze data, identify trends, and develop solutions.
6. Demonstrated success in process improvement and structured case management implementation.
7. Ability to read and interpret product documentation, installation guides, and CAD drawings (preferred).
8. Proficient in Microsoft Office Suite.
9. Self-starter with the ability to work independently while keeping management informed of successes and critical issues.
10. Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Work Conditions:

• Hybrid schedule: Tuesday through Saturday, 7:00 AM to 4:00 PM PST.
• Overtime: May be required as scheduled or as necessary per business needs and applicable law.
• Must be able to adjust work hours or shifts to accommodate changing business requirements.
• First 90-days will be in the Visalia Office.