Success Vision Jobs in Usa

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Rite-Hite is a global leader in industrial safety and efficiency solutions. As part of our digital transformation journey, we are seeking a Systems Architect, Camera and Vision Technologies to help build and scale intelligent systems that leverage visual sensing to deliver real-time awareness, automation support, and customer value in industrial environments.

The Systems Architect, Camera and Vision Technologies is responsible for defining and guiding the architecture for camera hardware, vision pipelines, and vision-enabled capabilities deployed on devices and edge platforms. This role ensures that camera and vision solutions are scalable, reliable, secure, and aligned with enterprise product and platform objectives.

The architect partners closely with product management, device and edge software teams, AI/ML teams, hardware engineering, and digital solution leaders to translate business and customer requirements into robust camera and vision foundations that enable consistent behavior, efficient lifecycle management, and high-quality user experiences.

CORE RESPONSIBILITIES

• Define and maintain reference architectures, design patterns, and standards for camera hardware, vision pipelines, and edge-based vision processing.
• Establish common approaches for camera integration, image acquisition, preprocessing, inference pipelines, and data management.
• Ensure architectural decisions support real-time operation, scalability, reliability, safety, and security.

• Drive the strategic use of camera and vision technologies to enable safety, productivity, automation, and maintenance use cases.
• Own a portion of the internal technology radar related to cameras, vision sensors, and visual analytics.
• Foster responsible, ethical, and transparent use of vision technologies aligned with privacy, cybersecurity, and safety requirements.

• Partner with product management and engineering teams to enable vision-based capabilities such as event detection, situational awareness, condition monitoring, and automation support.
• Guide architectural decisions related to camera selection, optics, illumination, environmental constraints, and edge compute limitations.
• Promote reuse and consistency of camera and vision components across products and platforms.

• Define patterns for integration between camera and vision technologies, edge AI/ML solutions, device software, hybrid mobile applications, and enterprise or cloud-based platforms.
• Ensure solutions support online, offline, and hybrid deployment models common in industrial environments.
• Promote interoperability with internal systems and approved third-party technologies.

• Define secure-by-design and safety-aligned principles for camera and vision deployment, including data protection and access controls.
• Ensure alignment with applicable safety, quality, and industrial cybersecurity standards.
• Participate in architecture and design reviews to assess risk, resilience, and compliance.

• Collaborate across product management, device and edge software, AI/ML, hardware engineering, manufacturing, service, and mobile application teams.
• Provide technical leadership, mentorship, and guidance related to camera and vision technologies.
• Serve as the technical voice for vision-based capabilities in strategic customer conversations and enterprise implementations when appropriate.

• This role does not have direct reports but is expected to provide technical leadership and architectural guidance across multiple teams.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Vision, or a related technical field required; Master's degree preferred.
• 8+ years of experience delivering camera- or vision-enabled systems, with experience deploying solutions in industrial or edge environments.
• Experience with connected, automated, or safety-critical systems preferred.

• Strong understanding of camera systems, optics, image processing, and computer vision architectures.
• Experience designing vision pipelines that balance performance, latency, accuracy, and environmental constraints.
• Ability to think systemically across cameras, sensors, edge platforms, AI/ML, mobile applications, and cloud services.
• Strong communication skills and ability to influence cross-functional stakeholders.
• Familiarity with industrial automation, safety systems, or vision-based sensing is a plus.

Leadership & Collaboration:

• Visionary technical leader who can inspire cross-functional teams and align stakeholders to a shared product vision.
• Exceptional communicator across technical and non-technical audiences.
• Committed to data-driven decision-making and delivery excellence.

Why Join Rite-Hite Digital Solutions?

As a technology leader within a globally trusted industrial brand, you will play a pivotal role in shaping how camera and vision technologies are applied to improve safety, productivity, and automation in real-world industrial environments. Your work will directly influence how visual sensing becomes a scalable, reliable foundation for next-generation connected solutions.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

This is an onsite role based in Detroit, Michigan or Green Bay, Wisconsin.

POSITION SUMMARY:

Responsible for leading all strategic and operational aspects of Fielmann USA’s insurance division, Fielmann Vision Insurance d/b/a Single Vision Solutions (SVS). Expand participation in SVS insurance plans, develop new insurance products, lead outbound sales strategy, and deliver a superior experience to members, groups/brokers, and providers. Drive growth by developing broker channels, supporting retail store enrollment efforts, and cultivating employer and affiliate partnerships.

DUTIES AND RESPONSIBILITIES:

STRATEGIC DIRECTION

• Define and execute the strategic growth plan for Fielmann Vision Insurance, to include increasing plan participation and revenue
• Serve as the key architect of plan design, pricing models, and market positioning to ensure competitive and customer friendly offerings
• Lead product development initiatives, including ancillary programs (e.g., safety eyewear, school grants)
• Identify and pursue new sales opportunities through employer groups, store programs, and external partnerships
• Build and manage a comprehensive broker and agent program, including commission structures, outreach, and onboarding
• Oversee development and distribution of sales collateral, presentations, and standard pricing tools to support sales efforts
• Partner with and support retail leadership to drive in-store enrollment and upsell strategies
• Establish and track enrollment and sales KPIs to guide marketing and outreach initiatives
• Monitor compliance with insurance regulations and company policies
• Act as primary contact for regulatory compliance and operational audits

LEADERSHIP & FINANCIAL ACCOUNTABILITY

• Lead the team responsible for both member services and business expansion
• Oversee day-to-day operations including claims, billing, enrollment, credentialing, premium invoicing, and provider services
• Ensure all activities align with applicable state and federal regulations, contract requirements, and internal policies
• Lead resolution of member and provider issues related to coverage, eligibility, and benefit interpretation
• Represent Fielmann Vision Insurance in strategic discussions with brokers, group clients, and regulatory entities (e.g., DIFS, NAVCP, NGL)
• Maintain knowledge of optical industry trends and competitive landscape

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• Bachelor’s degree in business administration, healthcare management or related field
• 5+ years of experience in vision insurance or healthcare services
• In-depth knowledge of vision insurance products and industry standards
• Combined vision insurance expertise with strong sales acumen
• Strong leadership and team management skills, with the ability to motivate and inspire others
• Excellent communication and interpersonal skills, with the ability to build relationships and influence performance
• Exceptional organizational and time management skills, with the capacity to prioritize and manage multiple tasks simultaneously
• Strong problem solving and critical thinking skills
• Flexibility and adaptability to work in a fast-paced, dynamic environment
• Strong ability to analyze data and trends including root cause analysis
• Able to speak publicly and present to groups
• Proficiency with MS Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Able to read and write at a high school graduate level
• Able to lift 10 to 20 pounds
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Gallagher's HR & Organizational effectiveness team provides expert guidance and hands-on support in HR, Recruiting, and Payroll to help organizations stay focused on achieving their strategic business goals.

Company Overview:

Howard Industries, Inc. is the nation’s leading manufacturer of distribution transformers, with over 10 million overhead, single-phase and three-phase pad mounted, and network transformers in service throughout the United States and abroad. As Mississippi's largest privately held employer headquartered within the state, the company employs over 5,000 team members, generates over $1 billion in revenue, and consists of three main corporate divisions: Howard Power Solutions, Howard Transportation, and Howard Technology Solutions.

Vision Systems Engineer (AI Specialist)

We are seeking a highly skilled Vision Systems Engineer to lead the integration and optimization of advanced automated inspection systems within our high-volume, high-mix heavy manufacturing facility.

In this role, you will be the subject matter expert for AI vision platforms, leveraging both 2D and 3D imaging to solve complex inspection challenges. You will work in a fast-paced environment where precision is critical, ensuring every component—from massive structural parts to small identification decals—meets our rigorous quality standards.

Key Responsibilities

• System Design & Integration: Architect, program, and deploy vision solutions utilizing AI-driven toolsets for complex defect detection.
• 2D & 3D Implementation: Configure 2D cameras for AI based analysis and 3D lasers for volumetric analysis and defect detection.
• Automated Inspection Tasks:
• Part Location: Develop robust "Search" and "Shape Trailing" logic to locate heavy components on high-volume lines.
• Decal & Placement Verification: Utilize AI learning to verify the presence, orientation, and correct application of decals and labels.
• Cosmetic Defect Detection: Train AI models to distinguish between acceptable surface variations and true cosmetic flaws (scratches, dents, or coating irregularities) on diverse materials.
• OCR/OCV: Implement high-reliability reading of metal-stamped or printed nameplates and VIN plates in challenging industrial lighting.
• Hardware Specification: Select appropriate lighting (backlights, ring lights, coaxial), lenses, and mounting bracketry to withstand heavy manufacturing environments.
• Continuous Improvement: Analyze inspection data to reduce "false rejects" and improve "overkill" rates using statistical analysis tools.

Required Qualifications

• Bachelors Degree: Mechanical Engineering, Electrical Engineering, Industrial Engineering, Computer Engineering, or Software Engineering
• Technical Expertise: Minimum 3–5 years of hands-on experience with Vision Systems
• 3D Vision: Proven experience with 3D laser profilers or area sensors for Z-axis measurement and inspection.
• 2D Vision: Proven experience utilizing 2D cameras to train AI learning models to detect defects.
• Manufacturing Background: Experience in a heavy manufacturing or automotive environment; comfortable working around large-scale automation and robotics.
• Problem Solving: Deep understanding of industrial optics, including the physics of light and how to filter out ambient interference in a factory setting.
• Communication: Ability to collaborate with PLC Engineers (Allen-Bradley) to integrate vision data into the broader automation cell.

Preferred Skills

• Experience with Zebra, Keyence, Cognex, or Sick Vision System technology for quality inspection.
• Knowledge of robotic guidance (linking vision systems to Fanuc, ABB, Yaskawa or Kuka arms).

Company Description

forREAL is a modern platform focused on simplifying the leasing experience for tenants and landlords. Tenants can browse listings, take 3D tours, and complete the application process seamlessly on their phones. Landlords benefit from centralized management of the leasing cycle, from tours to rent collection, all in one platform.

Role Description

We are seeking a full-time Computer Vision Engineer to join our team on-site in Danvers, MA. The role involves designing and implementing cutting-edge computer vision algorithms to enhance virtual tours and automated rental solutions. Responsibilities include developing 3D spatial reconstruction technics, pattern recognition models, utilizing computer vision techniques, collaborating with cross-functional teams, and integrating vision systems into our rental platform. The engineer will also work on performance optimization and ensure seamless integration of these technologies with the platform’s functionalities.

Qualifications

• Strong experience with SLAM, Structure from Motion (SfM) and camera pose estimation
• Strong experience with 3D Gaussian Splatting and surface reconstruction
• Proficiency in Python and C/C++
• Hands-on experience designing and implementing computer vision algorithms (segmentation, object detection, classification, tracking)
• Familiarity with deep learning models and their deployment
• Solid understanding of multi-view geometry
• Proficiency in OpenCV, and either PyTorch or TensorFlow
• Proficiency with modern graphics libraries such as OpenGL, Metal, Vulkan, DirectX
• Experience working with 3D point clouds, mesh generation, and libraries such as Open3D, Trimesh, or PCL
• Familiarity with 3D reconstruction pipelines (e.g., COLMAP, NerfStudio, Photogrammetry tools)
• Experience working with multi-modal sensors: GPS, LiDAR, stereo/depth cameras, IMUs
• Proficient in path planning algorithms (both global and local)
• Strong knowledge of coordinate frames, and camera calibration

Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the SVP, Travel, Retail & CPG, this experienced executive will lead a specialized client portfolio across retail clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level Retail industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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Job Description:

Now Hiring up to $18 / hour

Fulfillment Specialist – Full Time

Your Opportunity:

As a member of our Fulfillment Center and Warehouse Team, you'll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you'll be empowered to build, grow, and advance your skills - while contributing to the success of our team.

Why you'll love working here:

Across all Chewy roles and locations, you'll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.

We offer the following benefits for our Team Members:

• 20% Discount

• Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)

• Life and Disability Insurance

• 401(k) with company matching

• Wellness benefits through Wellbeing @Chewy

• Employee Assistance Program (EAP)

• Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year

• Subsidized child, adult, and pet backup care through

• Discounts on many items through the LifeMart Discount platform

• The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!

• Opportunity for wage increases starting after 3-months of service

• Referral Bonuses - $500 per referral

What you'll do:

We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:

• Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.

• Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.

• Crafting accurate shipping documentation for domestic shipments.

• Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.

What you'll need:

• Must be at least 18 years old.

• Understand and adhere to our safety guidelines and procedures.

• Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.

Physical job requirements:

• Walk up to 2 miles per shift.

• Frequently lift up to 50 pounds.

• Frequently lift up to 70 pounds using an optional team lift.

• Rarely lift greater than 70+ pounds using a team lift.

• Stand, push, pull, carry, squat, and kneel.
• Climb up and down stairs (where applicable).

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Description

• 
  Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
  
  
• 
  Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
  
  
• 
  Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
  
  
• 
  Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
  
  
• 
  Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
  
  
• 
  Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
  
  
• 
  Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
  
  
• 
  Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
  
  
• 
  Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
  
  

• 
  A Bachelor's degree or higher is preferred for this role.
  
  
• 
  An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
  
  
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  Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
  
  
• 
  A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
  
  
• 
  Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
  
  
• 
  Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
  
  
• 
  Bonus points for previous experience in Project Management, enriching your profile.
  
  
• 
  Excellent written and verbal communication skills in English.
  
  
• 
  Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
  
  
• 
  The ability to legally work in the country of hire is required for this position.
  
  

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  Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid or remote work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• 
  Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
  Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.

Description

• 
  Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
• 
  Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
• 
  Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
• 
  Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
• 
  Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
• 
  Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
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  Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
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  Drive client engagement and product adoption to ensure ongoing value delivery.
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  Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
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  Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
• 
  Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.

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  A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
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  Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
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  Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
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  Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
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  Proactive approach in identifying and addressing customer needs and opportunities promptly.
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  Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
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  Excellent written and verbal communication skills in English.
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  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
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  The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plan
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
• Base Salary of $48,000 -$64,000 USD per year + quarterly commissions subject to the terms of the applicable commission plan.
• Total compensation range for this position: $80,000 - $107,000 USD per year. Earnings are dependent on individual sales performance.

Where You'll Work:

• 233 S. Wacker Drive / Willis Tower Suite 8370

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

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• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

• 
  
  
• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

• 
  
  
• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest helps Pinners discover and do what they love. The Content Success team is responsible for ensuring that Pinners see fresh new products, ideas and inspiration in their recommendations and that Content Producers receive value from the platform through exposure, engagement and monetization. We work across different recommendation surfaces (Homefeed, Search, Related Pins, Ads) to develop new integrations and signals. We are looking for an experienced Engineering Manager who can drive the team's technical direction, lead the team in developing new integrations and signals for recommendation systems and make an impact on Pinterest's topline metrics.

What you'll do:

• 
  
• Lead, mentor and grow a team of experienced backend and machine learning engineers in developing advanced signals, integrations and systems, which are integral to key Pinterest products across Discovery, Ads, and Growth.
  
• Provide thought leadership in content distribution and recommender systems by setting a long-term technical vision and advancing the state-of-the-art in the field. Act as the glue between content acquisition and recommendation pods becoming the expert in both these areas.
  
• Manage project execution and stakeholder communication, including roadmap planning, technical decision-making, risk mitigation, and progress updates to achieve business goals.
  
• Help the team solve difficult technical challenges such as:
  
  • 
    
  • How to build new ML systems, candidate generators, features and models that can handle millions of new Pins every day with low latency to effectively distribute fresh content and be re-usable across recommendation surfaces?
    
  • How to determine what fresh content our Pinners will be inspired by and predict their future engagement metrics?
    
  • How to identify and remove biases from existing recommendation systems?
    
  • How to experiment with and measure the impact of content acquisition changes on the user experience?
    
  • How to enhance the titles of new content to increase their engagement?
    
  
  

What we're looking for:

• 
  
• 7+ years of industry experience, including 2+ years of management experience.
  
• Experience with:
  
  • 
    
  • developing and deploying large-scale machine learning systems in search and recommendations.
    
  • big data technologies (e.g. Hadoop, Spark) and scalable realtime systems that process stream data (e.g Kafka, Flink).
    
  • applying NLP models and LLMs to content understanding and recommendation systems.
    
  
  
• Experience building and leading high performing teams within a visible business vertical .
  
• Experience working with numerous cross functional partners to drive a collective initiative.
  
• Bachelors degree in a technical field, or equivalent work experience.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  

#LI-REMOTE

#LI-DM57

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

We are dedicated to redefining healthcare by providing affordable, high-quality, and accessible care and insurance products. The Customer Success Agent I plays a vital role in this mission by delivering exceptional support to our health plan members, telehealth patients, brokers, and providers. We are looking for passionate individuals with experience in customer care—specifically within the health insurance industry—to help us differentiate the customer experience. Qualifications & Experience

• Experience: Minimum one year of experience in a high-volume call center environment (phone, email, and text).
• Industry Knowledge: One year of call center experience specifically in the health insurance industry is strongly preferred.
• Technical Proficiency: Experience with Google Workspace, Microsoft Office, and internal tools like Slack or Microsoft Teams. (Salesforce experience is a plus).
• Communication: Verbal and written proficiency with a customer-focused mindset.

Work Environment & Logistics

- Hybrid schedule: This position requires a minimum of 2 days per week in our New York office.- Schedule Flexibility: Multiple shift options are available based on operational needs; however, specific shifts are not guaranteed

Training & Onboarding Expectations

- Initial Training: Mandatory 2-3 week in-office training program in New York.- 90-Day Policy: To ensure success, no time off is permitted within the first 90 days of employment (emergencies excluded).

salary: $20 - $24 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High School

Responsibilities

- Omnichannel Support: Respond to inquiries via phone, chat, and email with professionalism and empathy.

- Member Assistance: Help members navigate health plans, benefits, enrollment, and premium payments.

- Telehealth Coordination: Coordinate and schedule telehealth appointments using internal systems.

- Problem Solving: Resolve common concerns and escalate complex issues to Level 2/3 agents or supervisors.

- Documentation: Accurately log all customer interactions and perform proactive follow-ups to ensure resolution.

- Compliance: Maintain strict confidentiality in accordance with HIPAA guidelines.

The essential functions of this role include:- working weekends

Skills

• Call Center
• Call Center Support
• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Interpersonal Sensitivity
• Basic Computer Skills
• CMS
• Medicare/Medicaid

Qualifications- Years of experience: 0 years- Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

About the Company

If you’re passionate about future-focused innovation and joining a team where your ideas are valued and your skills are honed, we invite you to join Ultrafabrics as we reshape the world of high-tech performance fabrics. At Ultrafabrics, we combine high-performance, comfort, and sustainability to support the visions of leading designers and manufacturers in over 10 global industries.

About the Role

We are seeking a Customer Success Representative who brings strong textile industry knowledge, exceptional communication skills, and a leadership mindset. This role requires someone who collaborates easily with a team while also working independently with confidence and accountability. As a key link between Ultrafabrics and our customers, you will represent our premier brand through professionalism, accuracy, and service excellence. Customers rely on us to make their jobs easier by providing clear, reliable information, supporting accurate and timely order management, including the handling of international orders and shipping, and delivering thoughtful, white-glove support. This is not a sales position and does not include sales quotas—you are our best sales tool, representing Ultrafabrics through expertise, responsiveness, and strong customer relationships.

Responsibilities

• Provide high-level customer support for assigned accounts, delivering consistent and professional white-glove experience
• Process customer orders accurately and efficiently, including order entry, delivery updates, and follow-through
• Provide shipment tracking and proactively address service-related issues in a timely and solutions-oriented manner
• Communicate effectively with customers, sales representatives, and internal teams via phone and email
• Monitor email inquiries throughout the day to ensure prompt, accurate responses
• Manage inbound and outbound phone communications related to order status, stock availability, and issue resolution
• Work closely with shipping and purchasing teams to support smooth execution and on-time delivery
• Resolve customer complaints, discrepancies, or errors with professionalism, empathy, and attention to detail
• Participate in team meetings and support a collaborative, accountable team environment
• Lead by example by sharing knowledge, supporting teammates, and upholding service standards

Qualifications

• Experience in the textile or materials industry
• Strong understanding of customer service operations, order management, and logistics workflows
• Demonstrated ability to work independently while contributing effectively within a team
• Experience mentoring, training, or supporting team members is preferred
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to prioritize in a fast-paced environment
• Detail-oriented with proven problem-solving capabilities to meet customer satisfaction
• Commitment to accuracy, accountability, and continuous improvement
• Ability to anticipate customer needs and follow through
• Strong interpersonal and relationship-building skills