Structural Evaluation Technologies Inc Jobs in Usa

Overview

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Key Responsibilities

Digital Print Technology

• Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
• Secure the digital print technologies with company endpoint protection
• Install and maintain Zebra scanning and printing technologies used in digital printing
• Support users of the Monster Digital Platform in all aspects of the plant operations

Network Infrastructure & Support

• Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
• Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
• Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
• Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

• Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
• Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
• Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
• Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

• Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
• Maintain comprehensive system and network documentation to ensure clear and efficient operations.
• Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
• Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
• Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

• Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
• Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
• Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
• Deploy corporate computers and related hardware.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT system administration and network support roles.
• Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
• Managing Microsoft Intune, Azure AD, and Entra ID
• Familiarity with email and endpoint security platforms
• Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

• Experience working in a manufacturing or industrial IT environment.
• Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
• Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
• Spanish language proficiency is a plus.

Skills & Attributes

• Strong problem-solving and troubleshooting capabilities.
• Clear verbal and written communication, especially with non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on security and operational excellence.

Come join Connecticut Innovations (CI) as a Senior Associate/Associate primarily supporting our Technology Fund with opportunities to support other CI Venture Funds!

Connecticut Innovations (CI)

As Connecticut's strategic venture capital arm and one of the most active investors on the eastern seaboard, CI has a portfolio of 220+ companies across various industries, with strengths in life sciences, technology and climate tech. CI meets with hundreds of companies every year, identifying the most promising early-stage companies looking to grow in the state. Every year, CI invests in 20+ new companies, in addition to providing follow-on capital to existing portfolio companies. CI also invests as a Limited Partner in outside venture funds based in CT (17 in the past 6 years).

• CI has invested $700+ million in innovative startups since 1995
• CI’s leveraging power is 10X, or $7+ billion

CI announced it invested $45.8 million in 67 companies and venture funds throughout the fiscal year ending June 30, 2025. CI’s investments also helped to attract an additional $653 million in outside capital into its portfolio companies. The fiscal year generated $43.2 million in proceeds, which will allow CI to invest in more early-stage companies in the future.

Our culture is vibrant, diverse, collaborative, and inclusive. We embrace perspective and have mission alignment on our impact to Connecticut’s innovation ecosystem. We host or participate in over 20 ecosystem events per year, and our headquarters at The District in New Haven is a catalyst for partnership and an innovation ecosystem community hub.

Connecticut Technology Fund

Our Technology Fund has provided more than $140 million to date to Connecticut’s promising high-tech companies (140+), with a focus on FinTech, InsurTech, SaaS and PaaS early-stage companies. We have realized over $135 million in proceeds from our investments in this Fund. We have also attracted companies to Connecticut from both coasts and as far away as Europe!

Venture Capital (VC) Senior Associate/Associate

All Venture Team members play a pivotal role as part of the investment due diligence process and post-investment, as part of scaling the portfolio company. As an organization, we embrace diversity of thought, listen with an open mind, think big and concretely, and invest with the mission in mind.

A VC Senior Associate/Associate helps execute our investment strategy by researching promising technology markets. They also participate in all phases of the investment process including due diligence, meetings with management, focused company and industry research, financial modeling, writing investment recommendations, and supporting CI portfolio companies as board observers.

We are currently seeking a VC Senior Associate/Associate to join our Technology Fund Venture Team for a period of 2 to 3 years (with opportunities to extend beyond 3 years) and help develop and manage an active high-tech portfolio. Candidates should be self-starting, curious, flexible and have knowledge of financial statements, business plans and other financial and legal documents.

Qualifications

• Bachelor’s degree in computer science or the equivalent
• MBA or master’s degree
• Work or internship experience in market research, management consulting, venture capital or investment management
• Work experience operating in a high-growth, early-stage FinTech, InsurTech, SaaS and PaaS company preferred
• Experience as a Founder preferred, but not required

Responsibilities

• Representing CI at industry events, source investment prospects, develop relationships with potential co-investors
• Screening and analysis of potential investments
• Conducting due diligence and competitive analysis
• Financial modeling and valuation analysis, collaborating with and supporting other members of the CI Venture team.
• Preparing reports and proposals regarding potential investments and portfolio companies
• Drafting term sheets
• Reviewing legal documents related to financings and other matters
• Presenting investments for approval to CI advisory committees and committees of the CI Board of Directors
• Assisting in identifying strategic, marketing and partnering opportunities for portfolio companies
• Participate in meetings and calls related to due diligence, industry research, and investment negotiations

Skills & Competencies

• A seeker and learner mentality, with a passion for and knowledge of the deep-tech technologies
• High personal passion for a fast-developing innovation ecosystem
• Detailed, action-oriented person who takes initiative to follow-up on items.
• Project management and organization skills to solicit and follow up on meetings.
• Communicate comfortably with a wide range of stakeholders.
• Ability to synthesize data into a compelling story.
• Sufficient understanding/comfort of technology to recognize the business opportunities it unlocks

This role will work at CI’s headquarters in New Haven, CT (District | Coworking Space) on a hybrid schedule (Mondays and Wednesdays onsite). Having a Connecticut residency is required for this role.

Connecticut Innovations offers a competitive starting salary, with additional bonus opportunities based on team and individual investment performance, generous paid time off, and a culture that encourages work-life balance.

Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome all candidates to apply regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran.

Organization: YBI

Location: Youngstown, Ohio 

Employment Type: Full-time

Reports To: Chief Manufacturing Officer

Position Overview

YBI is seeking a highly motivated Technical Fellow of Research and Business Development to support YBI’s advanced manufacturing and additive manufacturing initiatives, with a primary focus on supporting the activities of the Youngstown Innovation Hub for Defense and Aerospace.

This position will report directly to YBI while playing a key role in advancing the Innovation Hub’s mission to accelerate additive and advanced manufacturing technologies for defense, aerospace, and industrial applications. The role bridges applied research, federal program development, regional supply-chain engagement, and the development of shared-use, fee-for-service technical services that support manufacturers across Northeast Ohio and the broader Midwest.

Key Responsibilities

Business Development, Commercialization & Innovation Hub Support

• Identify, pursue, and develop business development opportunities aligned with YBI’s advanced manufacturing strategy and the Youngstown Innovation Hub’s defense and aerospace focus.

• Support commercialization and technology transition efforts that move innovations from TRL/MRL development into pilot and production environments.

• Engage OEMs, tier suppliers, foundries, tooling and mold shops, and additive manufacturing service providers throughout Northeast Ohio and the Midwest.

• Represent YBI in engagements with industry partners, government agencies, academic institutions, and regional economic development organizations.

Shared-Use & Fee-for-Service Program Development

• Lead the design, launch, and expansion of YBI’s internal fee-for-service and shared-use technical services, in coordination with Innovation Hub activities.

• Develop service offerings, engagement models, and pricing strategies for reverse engineering, 3D scanning and metrology, rapid prototyping, additive manufacturing, and mold/tooling design.

• Align service capabilities with regional manufacturing needs, workforce development priorities, and defense supply-chain requirements.

• Support utilization of YBI and Innovation Hub equipment and facilities by industry partners, small businesses, and startups.

Grant Writing & Federal Program Development

• Lead and support competitive proposals for SBIR/STTR, Department of Defense, and manufacturing-focused federal funding programs.

• Integrate YBI capabilities, Innovation Hub assets, and sustainable revenue models into grant proposals and long-term program strategies.

• Coordinate proposal development across YBI staff, technical teams, academic partners, and administrative stakeholders.

Research, Technical & Market Analysis

• Conduct applied research and market analysis related to additive manufacturing, advanced materials, and hybrid manufacturing processes.

• Support applied R&D, demonstration projects, and pilot programs in metal and ceramic additive manufacturing.

• Evaluate manufacturability, scalability, cost, and quality considerations for transitioning technologies into production.

• Prepare technical reports, white papers, and sponsor-facing deliverables.

Required Qualifications

• PhD preferred (Master’s degree with significant relevant experience will be considered).

• Demonstrated experience in federal grant writing, particularly SBIR/STTR programs.

• Strong applied research and technical analysis capabilities.

• Working knowledge of additive manufacturing and 3D printing technologies.

• Excellent written and verbal communication skills.

Preferred / Bonus Qualifications

• Experience working with or supporting programs for the U.S. Department of War

• Experience building or managing shared-use, fee-for-service, or applied research service models.

• Familiarity with Northeast Ohio and Midwest manufacturing supply chains, including metal additive manufacturing, 3D-printed ceramics, castings, foundry operations, mold design, tooling, and hybrid manufacturing.

• Experience supporting technology transition, scale-up, or manufacturing readiness initiatives.

Why Join YBI

• Opportunity to work directly for YBI, a national leader in advanced manufacturing innovation.

• Direct role in supporting the Youngstown Innovation Hub for Defense and Aerospace.

• Access to state-of-the-art additive manufacturing, scanning, and prototyping capabilities.

• Collaborative environment connecting startups, manufacturers, academia, government, and workforce partners.

• Meaningful impact on defense, aerospace, and industrial supply chains in Northeast Ohio and the Midwest.

A leading international law firm with a top-tier Technology Transactions practice is seeking a mid-level associate for its premier team in Palo Alto.

The group advises many of the most innovative technology companies and market-leading enterprises on complex commercial transactions involving cutting-edge technologies.

Representative work includes:

• AI counseling and deployment arrangements
• Software, SaaS, and content licensing agreements
• Cloud hosting and application hosting transactions
• IP development, joint development, and technology transfer agreements
• Strategic partnering and distribution arrangements
• Transactional privacy, regulatory, and emerging AI compliance counseling

The firm offers top-of-market compensation ($260,000–$365,000), lean deal teams, significant drafting responsibility, and a collaborative, talent-development-focused culture known for practical, business-oriented advice.

Ideal Candidate Profile:

• Class Year 2021–2023
• 3–5 years of technology transactions experience
• Strong drafting and negotiation skills
• Experience with AI, SaaS, cloud, and IP licensing matters preferred
• Excellent academics
• Currently at an AmLaw 50 firm preferred

If this aligns with your background and interests, please feel free to reach out for a confidential conversation.

Job Purpose:
BTIG is seeking an Associate who will help lead and evolve the governance engine of a global, mid-sized investment bank to support our next phase of growth.  You will report directly to the CISO and be responsible for security assurance, compliance operations, and technology risk management.  You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications.  Your work will directly protect the firm's reputation and enable its business.  We don’t expect you to know every regulatory framework on day one. We do expect you to write exceptionally well, ask smart questions, and possess the grit to see difficult tasks through completion. 

Duties & Responsibilities:

IT Governance, Risk and Compliance (GRC) 

• Third-Party Risk Management (TPRM): Own the vendor security review process.  You will assess third-party vendors to ensure compliance with the firm's standards, requiring understanding of our core business processes, attention to detail, and the persistence to chase down answers. Obtain and meticulously review SOC reports (e.g., SOC 1, SOC 2) for critical third-party service providers, evaluating their adherence to 'Complementary Controls at User Entities' and ensuring our internal alignment. 
• Client & Regulatory Due Diligence: Support the completion of external security questionnaires.  You will articulate BTIG’s security posture to institutional clients and regulators, translating technical controls into clear, professional narratives. 
• IT Controls & Audit Collaboration: Assist with internal SOX IT controls audits and access control reviews across our technology stack, including in-house developed systems and third-party SaaS platforms.  You will work with engineering teams to verify that permissions are correct and ensure evidence is gathered efficiently. Actively participate in external IT audits, specifically focusing on validating and documenting controls related to access management, change control, and system operations for key systems that handle financial data. 
• Business Continuity & Disaster Recovery (BCDR): Assist the CISO in maintaining and testing the firm's Business Continuity and Disaster Recovery plans, including documentation updates, tabletop exercises, and coordination with Infrastructure and Operations teams to ensure recovery time objectives (RTOs) are achievable. 

Operational Support 

• Policy Development: Assist in drafting and maintaining information security policies and procedures. 
• Perform risk assessments and gap analyses for IT systems that handle PHI and financial data. 
• Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage. 
• High-Touch Support: Experience directly supporting executives is valuable here; you will act as a bridge between the CISO and various business units, requiring professionalism and discretion. 

AI & Innovation 

• AI Governance: Support the CISO in defining the guardrails for Generative AI that balance innovation with risk (e.g., data leakage, appropriate use). 
• Applied AI/Automation: Utilize prompt engineering and automation tools to streamline governance workflows. If you can script it or prompt it to save time, we want you to build it. 

Requirements & Qualifications:

• Education: Bachelor’s degree in a related field or equivalent experience. While not required, preferred certifications include Security+, CISA, CRISC, or CISSP. 
• Experience: 2–4 years of experience in IT Governance, Risk & Compliance (GRC), IT Security Risk Management, Risk Audit, Data Privacy Investigation, Technology Risk, and/or Information Security (ideally with a background in Financial Services). 
• Security Framework Knowledge: Working familiarity with standard security frameworks such as NIST CSF, ISO 27001/27002, COBIT, SOC 2 type 2 and CIS controls, etc. 
• Analytical Skills: Experience reviewing IT solution requirements and implementing security controls. Strong analytical and risk assessment skills with the ability to design compensating controls for security vulnerabilities and assess business impact of security tools and policies. 
• General Technical Proficiency: Microsoft Office 365 and associated applications; Excel, Teams, Forms, PowerQuery, etc. 
• Growth Mindset: You are resilient and don't get discouraged by manual processes; you look for ways to optimize them. 
• Communication: Excellent written communication is non-negotiable. You must be able to explain complex technical risks to non-technical stakeholders clearly and concisely. 
• AI Familiarity: Demonstrated interest or experience with LLMs (ChatGPT, Claude, Copilot). Experience with prompt engineering or Python scripting for automation is highly valued. 
• Curiosity: You read about LLM risks, changing regulations or new breaches for fun. You are technically apt enough to converse with engineers but focused on governance. You never have enough knowledge about the business or systems you help oversee. 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $110,000.00 - $140,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Healthcare IT – Enterprise Architect

Location: Richmond, VA

Work Type: Permanent

Schedule: Hybrid (3 days onsite / week)

Start Date: ASAP

Job Overview

The Enterprise Architect will act as a strategic technology leader, responsible for aligning IT architecture with the healthcare system’s business goals and digital transformation strategy.

The role focuses on designing enterprise architecture frameworks, guiding IT modernization, and ensuring scalable, secure, and compliant technology across the organization.

Key Responsibilities

1. Strategic Architecture

• Develop and maintain enterprise architecture frameworks
• Align IT strategy with business goals
• Define technology roadmaps

2. Technology Leadership

• Design complex systems architecture
• Oversee infrastructure, applications, and integration strategies
• Ensure scalability, security, and reliability

3. Stakeholder Collaboration

• Work with executive leadership and IT teams
• Translate business needs into technical solutions

4. Governance & Compliance

• Ensure architecture follows industry standards and security best practices
• Support regulatory and healthcare compliance

5. Innovation & Improvement

• Identify new technology opportunities
• Improve IT architecture processes and frameworks

6. Team Leadership

• Mentor architects and IT teams
• Promote collaboration and technical excellence

Required Experience

• 10+ years in IT Architecture
• 3+ years in Senior / Lead Architect role
• Experience with enterprise architecture frameworks
• Experience designing large-scale IT systems

Required Skills

• TOGAF or Zachman frameworks
• Enterprise Architecture tools
• Software architecture processes
• Networking & systems architecture
• Cloud computing
• Distributed computing
• Business and IT strategy alignment
• Project management
• Technical documentation
• Information security
• Business process improvement

Technology Expertise

Candidates should have strong knowledge of:

• Cloud computing
• Mobile computing
• IoT
• Networking architecture
• Application development
• Database systems
• Infrastructure technologies
• Network management

Required Education

• Master’s Degree in Computer Science, Information Systems, or related field

Required Certification

One of the following:

• TOGAF Certified
• Zachman Certified

Preferred Certifications

• AWS Solutions Architect
• Azure Solutions Architect Expert
• Google Professional Cloud Architect
• Cisco CCIE / CCD
• ITIL 4 Master

Work Environment

• Fast-paced healthcare IT environment
• High stakeholder interaction
• Ability to manage multiple priorities

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

• Lead End-User Computing (EUC) services and infrastructure.
• Define IT strategy, roadmap, and technology initiatives.
• Work with IT leadership to align technology with organizational goals.
• Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

• Citrix environments
• Desktop imaging
• Patch management
• SCCM (Systems Center Configuration Manager)
• VDI (Virtual Desktop Infrastructure)
• Office365 & SharePoint
• Video teleconferencing platforms

Operational Management

• Establish SLA and KPI metrics
• Improve user experience and service delivery
• Manage vendor relationships
• Coordinate cross-functional IT teams

Talent Management

• Lead a team of IT professionals
• Provide mentoring and performance oversight
• Maintain high morale and communication

Required Experience

Minimum:

• 5+ years IT experience
• 3+ years leadership/management experience

Preferred:

• 10+ years IT experience
• 5+ years leadership experience

Core Technical Skills

• Citrix
• SCCM
• Virtual Desktop Infrastructure (VDI)
• Desktop Imaging
• Patch Management
• Office365
• SharePoint
• Video Conferencing Platforms
• IT Infrastructure Support

Soft Skills

• Leadership & decision-making
• Strong problem solving
• Adaptability
• Communication skills
• Customer-focused mindset
• Ability to manage multiple priorities

Our client, ranked as the #1 University for innovation, is hiring an Instructional Design Strategist/Educational Technology Manager contract-to-hire to join their team!

This individual will act as both a strategic advisor and hands-on contributor, partnering closely with founding faculty, curriculum leadership, and enterprise IT/Learning Experience (LX) teams to design scalable, compliant, and innovative learning solutions that support modern medical education.

Serve as the acting Educational Technology Manager for the new School of Medicine and Medical Engineering, consulting on and supporting the design of the end-to-end educational technology ecosystem in alignment with curriculum innovation and LCME accreditation requirements.

Hourly Rate: up to $45/hour

Converting Salary: Up to $85,000/year (Full Benefits & Reduced Tuition Credit Offerings!)

Employment Type: W2 Only (cannot provide sponsorship)

Location: Phoenix, AZ (hybrid)

Hire Type: Contract-to-Hire

*3 months contract before conversion

Requirements/Day to Day:

• Background in instructional design, educational technology, or learning experience design, ideally within medical education, healthcare education, or higher education.
• Lead research, evaluation, and selection of instructional technologies, supporting the core academic technology stack, including: LMS, assessment/eval, media capture/content
• Contribute to the design and implementation of AI-supported solutions for teaching, learning, and assessment, with a strong emphasis on ethnicity, regulatory, compliance
• Collaborate closely with founding faculty, curriculum leaders, and central IT/LX partners to translate complex pedagogical, clinical, and accreditation requirements into scalable, workflow-driven systems.

About Us

Perform Properties is a Blackstone Real Estate portfolio company focused on high-performing retail and office properties with People-Appeal - vibrant spaces where people actively choose to work, shop, and gather. With expertise in transactions, development, leasing, and management, the company oversees over 33 million square feet of retail and office properties across the U.S. Learn more: .

Role Summary

Our Director, Technology Enablement accelerates growth by empowering our people with deep, sophisticated Technology adoption & literacy. An influencer & persuader that leads people to more productive Technology use in meaningful, substantial ways, the Director, Technology Enablement finds & creates learning moments that matter, giving our people the skills & confidence they need to put AI, automation and other emerging technologies to work for them every day – not just talk about their potential & possibilities.

This role reports to the Chief Technology Officer and is based in the office, 5 days a week.

Essential Job Functions

• Create Learning Experiences, Programs & Content to reduce our Time-to-Productivity
• Champion Technology & AI Adoption, Measurement & Continuing education to reduce our Time-to-Insight
• Mobilize AI, Automation, Agentic & emerging technology innovations to reduce our Coordination Tax
• Drive Engagement & Communication that creates meaningful change in our audiences
• Model the successful use of AI as a capabilities & resource extension, not just a gimmick
• Grow individuals & teams of technologists in the Technology Enablement space as their leader

Qualifications and Technical Competencies

• 5-7+ years leading Technology Training, Enablement and / or Modern Workplace-focused teams
• 3-5 years managing agile projects (Scrum, Kanban, SAFe)
• 1-3 years managing people (direct reports)
• Demonstrable success driving adoption for Modern Workplace platforms (Microsoft 365, Google Workspace)
• Demonstrable success delivering Technology-focused learning programs, content and outcome measurement
• Advanced proficiency in common Collaboration platforms (Microsoft Teams / SharePoint Online, Google Chat / Drive / Sites, Slack Enterprise)
• Advanced proficiency in common Generative AI platforms (Microsoft Copilot, Google Gemini, ChatGPT Enterprise)
• Advanced proficiency in common Agentic and/or Robotic Process Automation (RPA) platforms (UiPath, Microsoft PowerAutomate, Workato, Zapier)
• Bachelor’s Degree in Computer Science, Communications or relevant tertiary education

Benefits & Compensation

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

Base Salary Range: $165,000 – $185,000. This represents the presently-anticipated low and high end of the Company’s base salary range for this position. Actual base salary range may vary based on various factors, including but not limited to location and experience.

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email

#LI-Onsite

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement