Senior Client Advisor Jobs in Usa

10,518 positions found

Client Advisor, Waikiki
🏒 RIMOWA
Salary not disclosed
Honolulu, HI 2 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
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Luxury Client Advisor - Aventura, FL
🏒 Fourth Floor
Salary not disclosed
Aventura, FL 2 days ago

Job Title

Luxury Client Advisor


Location

Aventura, FL β€” On-Site


About the Job

Our client, an internationally established luxury house recognized for precision, heritage, and elevated design, is seeking a Luxury Client Advisor to join its boutique in Aventura. This role is suited for a relationship-focused sales professional who thrives in a refined retail setting and is passionate about delivering exceptional, personalized service.


Key Responsibilities

- Generate strong individual sales performance while contributing to overall store objectives

- Develop and maintain a dedicated client portfolio through consistent engagement and outreach

- Seek new business opportunities through networking and relationship-building initiatives

- Provide a highly customized and elevated shopping experience tailored to each client

- Maintain accurate client records and leverage internal tools to support follow-up and retention

- Assist clients with post-purchase needs to ensure continued satisfaction

- Build expertise across product categories and effectively communicate brand value

- Support boutique standards through attention to presentation and organization

- Contribute to inventory accuracy and operational efficiency

- Participate in boutique events and client engagement initiatives


Qualifications

- 3–5 years of experience in luxury retail, high-end sales, or hospitality

- Fluent in Spanish and English

- Strong relationship-building skills with a consultative approach to selling

- Comfortable working a flexible retail schedule, including evenings and weekends

- Excellent communication and interpersonal abilities

- Highly organized with strong attention to detail

- Comfortable working with retail systems and digital platforms

- Professional presence with strong emotional awareness and adaptability


Please submit your resume for consideration.


You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Not Specified
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Client Advisor, Ala Moana
🏒 RIMOWA
Salary not disclosed
Honolulu, HI 2 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
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Client Advisor, Boston
✦ New
🏒 RIMOWA
Salary not disclosed
Boston, MA 1 day ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
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Client Advisor, South Coast Plaza
✦ New
🏒 RIMOWA
Salary not disclosed
Costa Mesa, CA 1 day ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
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Senior Client Service Manager, Relationship Management - Retirement Plan Services
🏒 Charles Schwab
Salary not disclosed
Cedar Park, Texas 3 days ago
Position Type: Regular

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab. You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges. As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes.

The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B.

What you're responsible for

  • Leading approximately 5-8 sizable growing client relationships.
  • Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
  • Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
  • Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role.
  • Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and
  • Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
  • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
  • Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions.
  • Support Sales efforts, as needed,
  • Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms.
  • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
  • Execute client and regulatory changes.
  • Effectively and authentically communicate Schwab's value to clients.
  • Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
  • Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • 10 + years of experience working with large, complex employer sponsored Retirement Plans.
  • Bachelor's degree or equivalent experience.
  • High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
  • Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations.
  • Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services.
  • High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others
  • Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments.
  • Ability to work independently with minimal oversight by your manager.
  • Excellent written and oral communication skills.
  • Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations.
  • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager.
  • Effectively service plans with varying level of complexity.
  • Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details
  • The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
  • Meet deadlines within a fast-paced environment.
  • Collaborate effectively in teams and influence outcomes.
  • Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications:

  • ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations.

#workplacejobs


What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaborationβ€”so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
Not Specified
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Client Advisor
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Place of Work: Beverly Hills Flagship Store – Beverly Hills, Ca


Casablanca Paris represents a unique vision of luxury, blending Parisian elegance with multicultural influences. Dedicated to exceptional craftsmanship, modern sophistication, and a free-spirited ethos, Casablanca Paris offers more than just fashion; it offers an immersive luxury experience.


Role Overview:

As a Client Advisor at Casablanca, you will serve as a true ambassador of the brand, delivering an exceptional and immersive luxury experience that reflects our distinctive aesthetic, values, and love for craftsmanship. You will embody the spirit of Casablanca in every client interaction, building lasting relationships while upholding excellence on the shop floor. This role requires a strong sense of service, attention to detail, and a passion for storytelling through fashion. In addition to providing best-in-class client engagement, you will ensure seamless operations through meticulous stock management and thoughtful use of CRM tools to nurture our client community.


The Role:

  • Delivering a distinctive and unforgettable shopping experience for every client, marked by warmth, attentiveness, and personalised service.
  • Demonstrating commercial acumen and an entrepreneurial spirit, consistently exceeding individual and store sales targets.
  • Providing expert luxury styling advice tailored to each client, ensuring a memorable and unique journey with every visit.
  • Fostering a collaborative, positive team dynamic that supports individual success and collective excellence.
  • Ensuring flawless daily operations, including inventory organization, timely product replenishment, and maintenance of premium visual merchandising standards.
  • Building and nurturing long-term relationships through strategic clienteling, personalized appointments, and elevated aftercare service.
  • Actively expanding the client base by identifying and cultivating new luxury customers in line with business goals.
  • Driving customer loyalty by maintaining consistent communication, anticipating client needs, and delivering thoughtful follow-up to foster repeat engagement and increased sales.


The Candidate

  • Proven experience in luxury retail, with a strong track record of achieving or surpassing sales goals.
  • A passion for fashion and a refined understanding of luxury clients, industry trends, and seasonal collections.
  • Exceptional interpersonal and communication skills, with the ability to engage and inspire a discerning clientele.
  • Demonstrated experience in clientelling and relationship-building, with a thoughtful, client-first mindset.
  • Bilingual or multilingual fluency; proficiency in French and English strongly preferred.
  • A high level of organization, attention to detail, and time management.
  • A collaborative, team-focused approach paired with personal initiative and self-motivation.
  • A polished and professional demeanor with a confident, elegant presence that reflects the brand.
  • Passion for art, culture, and design, with awareness of key players and movements within the luxury space.
  • Resilience and adaptability in a fast-paced, dynamic retail environment.
Not Specified
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Client Advisor, Beverly Hills
✦ New
🏒 RIMOWA
Salary not disclosed
Beverly Hills, CA 1 day ago
Position
The RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.
Job Responsibilities
Sale
  • Achieve personal sales goals
  • Educate clients with company history and the most current product knowledge
  • Keep an active client book to cultivate new/existing client relationships
  • Support team members to achieve store sales goals
Customer Service
  • Always present yourself in a friendly and professional manner
  • Ensure prompt follow up with client purchases, repairs and inquires
  • Provide the best experience for customers by continuously building knowledge of company history, new product and competitors
Operations
  • Understanding of store POS system
  • Opens and closes the register
  • Process payment/return of merchandise
  • Conduct inventory counts and adheres to company loss prevention policy
  • Maintain/execute store merchandising standards
  • Maintain store readiness and housekeeping duties
Profile
  • High school Diploma or equivalent
  • Luxury sales experience ideal
  • Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
  • Professional presentation, excellent communication skills both verbal and written
  • Excellent problem-solving skills, positive attitude, team player
  • Ideal candidate has knowledge of fashion, design trends and love of travel
  • Ability to work varied hours/days, including nights, weekends and holidays
  • Must be able to lift large boxes up to 20lbs repeatedly
Not Specified
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Senior Client Accounting Coordinator (Palo Alto, CA)
Salary not disclosed
Palo Alto 5 days ago
FTE Senior Client Accounting Coordinator Palo Alto, CA- Hybrid The Opportunity We are seeking a Senior Client Accounting Coordinator to join our Firm.

This position will be based in our Palo Alto office (hybrid).

The Senior Client Accounting Coordinator provides client account analysis and billing support to partners.

Coordinates client accounting activity for assigned partners and practice areas utilizing appropriate departmental resources.

Handles multiple complex billing and client analysis projects.

Reviews outstanding balance reports and is proactive about trouble spots.

Prepares bills and internal forms including appropriate back-up required to process requests.

Implements Client Accounting procedures, processes and goals by coordinating work effort including timely preparation of client bills and follow-up on outstanding balances with secretarial and other Firm business services professionals.

Understands and responds to inquiries and requests made by clients, attorneys, and business services professionals.

Provides relevant information, guidance and support to others in the Firm.

Ability to formulate strong work team relationships, both internally and externally.

Works with supervisor(s) to coordinate departmental workflow, provide solutions to problems and develop creative approaches to accomplishing departmental goals.

Communicates issues and escalates as needed.

Identifies and communicates to supervisor training and coaching needs of department business services professionals.

Trains, mentors and assists Client Accounting Assistants and Coordinators as needed.

Ability to assume a leadership role when supervisor/manager is absent.

Maintains complete and up-to-date files for each partner and/or client.

Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.

Manages Firm resources responsibly.

Complies with and understands Firm operation, policies and procedures.

Performs other related duties as assigned.

Qualifications Knowledge of relevant Firm computer software programs (e.g., Aderant, Outlook, Excel, Word), with the ability to learn new software and operating systems Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Excellent analytical, troubleshooting, organizational, and planning skills Ability to use discretion and exercise independent and sound judgment Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education and Experience Bachelor's degree Minimum of five years of legal billing work experience including account analysis related functions Aderant, Elite or 3E experience The starting base salary for this position is expected to be within the range listed under Salary Details.

Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

This position is eligible for overtime pay and may be eligible for a discretionary year-end bonus.

Salary Details $95,000 ??? $110,000
Not Specified
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Senior Admissions Advisor (Remote, Part-Time)
✦ New
🏒 StrivePath
Salary not disclosed

StrivePath is a fast-growing, premium college advisory firm serving high-achieving students nationwide. We combine structured long-term planning with admissions-level insight to guide families from early high school through applications.


We’re hiring a Senior Admissions Advisor with prior admissions committee experience at a nationally recognized or highly selective institution.


This is a part-time, remote role (evening availability preferred), with potential to expand over time.


βΈ»


What You’ll Do

β€’ Lead initial strategy consultations with prospective families.

β€’ Conduct brief follow-up clarification calls before contract decisions.

β€’ Provide final β€œadcom-style” reviews of senior applications.

β€’ Serve as a senior escalation and quality resource when needed.


You will not manage scheduling, contracts, or administrative follow-up β€” operations handles that.


βΈ»


Who You Are

β€’ Former or current admissions committee member (file reader experience required).

β€’ Experience evaluating applications at a competitive, holistic-review institution is required.

β€’ Comfortable discussing holistic admissions strategy with discerning families.

β€’ Clear, confident communicator with strong executive presence.

β€’ Student-centered, ethical, and values-aligned.

β€’ Interested in meaningful, flexible part-time advisory work.


Compensation is competitive and commensurate with experience.


To apply, please send your resume and a brief note outlining:

β€’ Your admissions experience

β€’ Your current availability

β€’ Why this role appeals to you


Remote working/work at home options are available for this role.
temporary
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Sr. Client Account Manager
🏒 Pinterest
Salary not disclosed
Atlanta, GA 2 days ago

About Pinterest:


Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.


Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.


At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.


Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest's largest strategic advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We're looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.


We invite passionate candidates to join our US Enterprise Sales team, where we have open positions across several business sectors, in various locations. By applying for the Sr. Client Account Manager position, your application will be considered for all available roles that match your skills and experience. Submit your resume once, and it will be considered by multiple hiring teams.



What you'll do:



  • Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams.
  • Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages.
  • Ensure accurate implementation of first-party data and campaign launches with cross-functional teams.
  • Optimize media campaigns and audience targeting daily using various technologies and platforms.
  • Deliver weekly campaign performance reporting and insights.
  • Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies.
  • Provide exceptional client service through communication, issue resolution, and seamless execution.
  • Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns.


What we're looking for:



  • Proven experience managing and growing client accounts with data-driven strategies.
  • Strong knowledge of advertising best practices and technical media measurement.
  • Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.
  • Ability to build and execute full-funnel sales strategies, driving adoption and conversions.
  • Excellent at managing multiple campaigns, tasks, and timelines simultaneously.
  • Outstanding verbal and written communication skills with a proactive, problem-solving mindset.
  • Bachelor's degree in Business, Sales, or related field, or equivalent experience.


In-Office Requirement Statement:



  • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  • This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Atlanta office.


Relocation Statement:



  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-HYBRID


#LI-KP3

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.


Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$91,963β€”$160,935 USD

Our Commitment to Inclusion:


Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.

Not Specified
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Sr. Client Marketing Manager, Buyer & Seller Programs
🏒 Cypress HCM
Salary not disclosed
Austin, TX 5 days ago
As our Senior Client Marketing Manager, Buyer & Seller Programs, you will play a critical role in bringing our marketing strategies to lifeβ€”executing high-impact initiatives that connect homebuyers and sellers with top real estate professionals. Working cross-functionally, you will help ensure our programs are well-planned, flawlessly executed, and continuously optimized to drive engagement, lead generation, and conversion.

Without you, we risk missing critical opportunities to strengthen the bridge between consumers and real estate professionals. With you, we’ll create seamless, high-converting marketing campaigns that help real estate professionals grow their businesses while delivering exceptional value to buyers and sellers.

As the Senior Client Marketing Manager, Buyer & Seller Programs, you will be responsible for the planning and execution of marketing initiatives that drive engagement and lead conversion for homebuyers and sellers. You will work cross-functionally with Product, Sales, Customer Success, and Demand Generation teams to implement marketing programs that align consumer experiences with our tools and services. Your focus will be on executing key marketing cycles, ensuring programs are optimized for performance, and driving measurable impact for both real estate professionals and the buyers and sellers they serve.

Key Responsibilities

  • Lead and support client marketing cycles for Listing/Seller initiatives, driving targeted campaigns that generate high-quality seller leads for top real estate professionals.
  • Lead and support client marketing cycles for Buyer initiatives, leveraging lead-generation products, demand generation strategies, and sales collaboration to grow quality buyer leads.
  • Lead the end-to-end execution of client webinars and educational programs, from initial content planning and curriculum design to driving high-volume attendance through targeted marketing campaigns.
  • Partner cross-functionally to support product launches and programs that align consumer experiences with client-facing products and other key initiatives.
  • Optimize client and consumer journeys, identifying opportunities to create seamless and high-impact touchpoints between buyers, sellers, and real estate professionals.
  • Collaborate with Demand Generation, Sales, and Product teams to ensure alignment across all marketing efforts, driving measurable improvements in conversion rates and customer satisfaction.
  • Analyze program performance, track KPIs such as lead retention rates and NPS scores, and use data to refine and optimize future marketing strategies.

Qualifications

  • 8+ years of experience in B2B or B2B2C marketing, with a focus on lead generation, customer engagement, or lifecycle marketing.
  • Bachelor's degree or equivalent experience.
  • Proven ability to develop and execute marketing programs that drive customer acquisition, engagement, and retention.
  • 4+ years experience in real estate, proptech, fintech, or a related industry, with a deep understanding of buyer and seller dynamics.
  • Strong analytical skills and experience using data to optimize marketing programs and improve performance metrics.
  • Exceptional communication and storytelling abilities, with a knack for crafting compelling messaging that resonates with customers.
  • Experience working cross-functionally with Sales, Product, and Customer Success teams to execute high-impact marketing initiatives.

It Would Be Nice If…

  • You’ve successfully launched and scaled marketing programs that connect consumers with professionals in a marketplace or platform-based business.
  • You have experience working with CRM and marketing automation tools.
  • You’ve led initiatives that improved customer NPS scores, lead conversion rates, or engagement metrics.
  • You have a passion for real estate and a strong understanding of how agents and brokers grow their businesses.

Compensation: $50 - $69 per hour

ID#: 37005985

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Senior Wealth Advisor – UHNW Portfolios & Strategy
✦ New
🏒 Citigroup Inc.
$250 +
San Francisco, CA 1 day ago
A leading financial services corporation in San Francisco is seeking a Financial Advisor to provide investment services to Ultra high Net Worth clients.

The role requires 6-10 years of experience and proficiency in financial analysis and communication.

You will be responsible for managing client accounts, conducting economic assessments, and developing strategies to enhance clients' portfolios.

Ideal candidates will hold pertinent licenses and possess strong financial backgrounds.

Competitive salary offered in the range of $70,000 to $200,000 annually.
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Senior Investment Counselor & Wealth Strategy Director
✦ New
🏒 Citigroup Inc.
$250 +
San Francisco, CA 1 day ago
A leading financial institution is seeking an Investment Counselor to serve high net worth clients in San Francisco, California.

The role requires over 10 years of investment-related experience, expertise in providing customized investment solutions, and the ability to build strong relationships with clients.

Candidates should ideally hold a CFA or MBA.

The position offers a full-time salary ranging from $200,000 to $300,000, along with competitive benefits including medical and retirement plans.
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Client Advisor/Stylist, West Hollywood
✦ New
Salary not disclosed
West Hollywood, CA 1 day ago

About Us

KWAME ADUSEI is a globally recognized luxury fashion house dedicated to craftsmanship, innovation, and timeless design. Our collections embody sophistication and style, and we pride ourselves on delivering an unparalleled client experience. We are seeking a passionate Luxury Sales Associate to join our team, someone who embodies our brand values and possesses a deep understanding of luxury clientelling.


About the Role

As a Luxury Sales Associate, you will be responsible for delivering a personalized shopping experience, building strong client relationships, and achieving sales targets. This is a commission based role, and your expertise in clienteling within the luxury industry for a minimum of two years will be crucial in cultivating a loyal client base while upholding our brand’s standard of excellence.


Key Responsibilities:

  • Client Relationship Management & Clienteling
  • Develop and maintain long-term relationships with high-net-worth clients through proactive clienteling strategies.
  • Leverage CRM tools to track client preferences, purchase history, and special occasions for personalized outreach.
  • Proactively engage with clients via appointments, private shopping experiences, and follow-ups to enhance brand loyalty.
  • Provide expert styling advice and product knowledge to curate a bespoke shopping experience.


  • Sales & Performance
  • Meet and exceed individual and store sales goals by leveraging client relationships and offering outstanding service.
  • Drive revenue by upselling and cross-selling across categories, ensuring clients experience the full brand offering.
  • Demonstrate an in-depth understanding of product details, craftsmanship, and brand storytelling.
  • Actively participate in VIP events, trunk shows, and brand activations to engage with new and existing clientele.


  • Brand Representation & Store Operations
  • Maintain a polished and professional appearance that reflects the brand’s luxury image.
  • Uphold visual merchandising standards, ensuring the boutique remains an inviting and luxurious space.
  • Collaborate with the team to ensure seamless store operations, including inventory management and loss prevention.
  • Stay informed on industry trends, competitor brands, and client preferences to anticipate market needs.


Qualifications

  • Minimum of 2 years of clienteling experience within the luxury industry (fashion, accessories, jewelry, or similar).
  • Proven track record of building and maintaining a luxury client book.
  • Strong understanding of high-touch customer service and luxury buying behavior.
  • Exceptional communication and interpersonal skills, with the ability to engage clients confidently.
  • Passion for luxury fashion, styling, and craftsmanship.
  • Proficiency in CRM tools, client tracking, and digital communication platforms is preferred.
  • Ability to work a flexible schedule, including weekends and holidays, as needed.


We value people who want toΒ learn, improve systems, and grow with the company.

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PR Communications Senior Account Executive
🏒 Deerfield Group
Salary not disclosed
Conshohocken, PA 5 days ago

Are you ready to embark on an exciting journey where your talents are valued, and your potential is limitless? At Deerfield, we believe in fostering a culture of excellence, where every team member is empowered to make a difference and contribute to our collective success.


Deerfield Group is a full-service, integrated marketing, advertising, and communications agency focused on crafting stories that matter and bridging meaningful connections to improve human health. With services spanning omnichannel marketing, insights, creative, digital, media, print, public relations, and analytics, Deerfield is a true Agency of Brand, purpose-built to scale with healthcare companies and brands, whether providing expert consultation, strategic execution, or serving as agency of record. Deerfield Group services are rooted in the science of storytelling and powered by technology to ensure a focused strategy, optimized execution, and tangible outcomes. The company's team of industry leaders and specialists have deep experience working at every stage of a brand's life cycle to partner with executives and marketers to effectively market and deliver products to the patients who need them.


Deerfield Group is built to serve and designed to deliver.


We are seeking a dynamic, seasoned Communications Senior Account Executive (SAE) with a strong background in life science and healthcare PR agency experience to join our client service team. This position can be located remotely or based out of our office in Conshohocken, PA.


The Senior Account Executive (SAE) is a seasoned communications strategist and client counselor with life science PR agency experience, responsible for directing day-to-day account activities and partnering with a multidisciplinary team to execute integrated campaigns. With a strong understanding of the pharmaceutical and healthcare landscape, this person will manage a wide range of projects and apply their innate curiosity to translate complex science into compelling narratives. This encompasses delivering strategic counsel and execution across multiple dynamic focus areas, including: corporate and product communications, brand positioning, digital and content strategy, and public affairs. Furthermore, you will help navigate key scientific data milestones and product launches, while driving internal communications, executive visibility, advocacy relations, and patient and HCP engagement. Utilizing exceptional organizational and communication skills, the SAE excels at understanding client needs, driving cross-functional collaboration, and delivering high-quality materials. By shaping the stories and strategies that build value, you will play a direct role in helping clients advance their vital missions.


Job Responsibilities

Strategic Account & Client Management

  • Serve as a trusted day-to-day client contact, managing communications, responding to inquiries, and leading client meetings and interactions.
  • Anticipate client needs, identify strategic opportunities, and provide actionable, proactive counsel under the guidance of senior leadership.
  • Manage multifaceted projects and timelines simultaneously, delivering stellar service and a consistent, high-quality client experience.
  • Develop and maintain a deep knowledge of our clients' business, pipeline developments, the broader healthcare industry, and emerging areas of science.

Scientific Storytelling & Content Development

  • Translate complex scientific concepts into compelling content tailored for various audiences.
  • Write, edit, and refine a diverse range of materials, including press releases, messaging frameworks, website and social media content, blog articles, backgrounders, and presentations.
  • Liaise directly with internal designers, medical illustrators, and team leads to visually bring science stories to life.
  • Compile insightful research, internal scientific briefs for client kick-offs, and comprehensive client results reports.

Media Relations & Strategy

  • Draft and execute comprehensive media strategies, build targeted media lists, and conduct proactive pitching to top-tier, trade, and local media.
  • Draft and/or revise press releases to maximize the impact of client announcements, milestones, and achievements.
  • Prepare expert spokespeople by developing briefing backgrounders and arranging/scheduling media interviews.
  • Monitor, read, and digest all new and traditional media coverage surrounding client companies and their competitors.
  • Respond directly to reporters' information requests and facilitate smooth media interactions.

Team Mentorship & Leadership

  • Mentor and support junior staff, including Interns and Account Executives.
  • Provide clear guidance and constructive feedback, fostering professional growth while actively refining work before client or agency review.
  • Partner with all levels of the team to brainstorm creative strategies and disseminate engaging content.
  • Embrace our collaborative environment by stepping in to support team members and overall firm initiatives as needed.


Skills and Experience

  • 3+ years of healthcare PR agency experience required
  • Bachelor’s degree in related field, or equivalent related experience
  • Passion for work in the biotech, health tech or science industries with an innate curiosity about science, technology and the world around you
  • Demonstrated ability to β€œthink big” developing new ideas to deliver and delight both our clients and colleagues
  • Strong attention to detail while managing projects for multiple accounts with tight deadlines
  • Experience in corporate communications, science communications, and/or investor relations a plus
  • Excellent written and professional interpersonal communications skills
  • Strong organizational skills and ability to work on multiple projects with a high attention to detail
  • Strong research and writing skills
  • Proficient in Microsoft office products and Google applications; comfortable using various business productivity apps (Spaces, Google Meet, Zoom)


At Deerfield, we are dedicated to building a diverse, inclusive, and authentic work environment, so if this role and our culture excite you, we encourage you to apply even if you do not have the exact experience or meet all of the requirements outlined in this job posting. Our HR team will review your resume and experience to see if you align at a different level or possibly better align to other open positions.


Deerfield is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Senior / Principal Environmental Engineer – Remedial Design
✦ New
🏒 Core Group USA
Salary not disclosed
Seattle, WA 1 day ago

Senior / Principal Environmental Engineer – Remediation Design Leadership (Seattle, WA)


We are partnering with a well-established, employee-owned environmental and engineering consulting firm with a strong Pacific Northwest footprint to support the growth of their environmental engineering leadership team.


This is a hands-on technical leadership role for a Senior or Principal Environmental Engineer who wants autonomy, long-term ownership, and the opportunity to mentor the next generation of remediation professionals.


The Role:

This position is focused on technical delivery first, with gradual business development responsibility over time. You will lead remediation and cleanup projects while helping develop junior engineers into strong design and consulting professionals.


Key Responsibilities:

β€’ Leading remedial design and site cleanup projects (upland and inland)

β€’ Providing technical oversight and mentoring junior engineering staff

β€’ Supporting project management and client delivery

β€’ Acting as a senior technical advisor across remediation programs

β€’ Building and strengthening long-term client relationships

β€’ Supporting controlled business growth over time


This is not a pure sales role. Technical excellence, mentorship, and delivery leadership are core priorities.


What They’re Looking For

β€’ Senior or Principal level Environmental Engineer

β€’ Professional Engineer (PE) License

β€’ 8+ years of environmental consulting experience

β€’ Strong remedial design and cleanup project experience

β€’ Experience mentoring or developing junior technical staff

β€’ Client-facing experience (preferably with manufacturers, legal, industrial, redevelopment or public sector clients)

β€’ Interest in gradually expanding a personal client base (not required to arrive with a fully portable book)

β€’ Willingness to work in-office a few days per week in Seattle


Compensation & Ownership

β€’ Senior Engineer base salary: $150K–$180K

β€’ Principal Engineer base salary: $200K–$250K

β€’ Annual salary reviews

β€’ Employee ownership through ESOP participation

β€’ Long-term wealth-building opportunity through company ownership


Location

β€’ Seattle, WA preferred

β€’ Bellingham considered

β€’ Oregon and Idaho considered for the right profile


Why This Opportunity Stands Out

β€’ Employee-owned firm with long-term stability

β€’ Collaborative culture focused on growth and development

β€’ Strong project backlog and technical reputation

β€’ Opportunity to shape remediation leadership in a key regional market

β€’ Real autonomy and influence on technical direction


Apply or reach out to me if you're interested in learning more!

469-547-5929

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Senior Marketing Science Director
Salary not disclosed
New York, NY 2 days ago
Senior Marketing Science Director (OMD USA LLC, New York, NY) Support the development and execution of analytics strategies across audience insights, measurement, and advanced analytics to drive key client initiatives; Support client relationships and contribute to guiding analytics efforts across accounts; Contribute to the Marketing Science roadmap and help drive continuous improvement in analytics deliverables; Collaborate with leaders across Planning, Investment and Business Operations to deliver on clientsÒ€ℒ business objectives; Use strong communication skills (written and verbal) to set the vision, strategy and roadmap to deliver bleeding edge marketing science solutions on the portfolio of clients; Develop relationships with clients by providing strategic advisory on how data and analytics can help unlock strategic opportunities; Encourage creative use of data to solve clientÒ€ℒs business challenges and support clientÒ€ℒs growth in close alignment with Planning and Investment teams; Explore new approaches to enhance insights through data and analytics, including emerging technologies, partners, and innovative use of existing tools; Develop best in class data-driven solutions, in collaboration with Planning and Investment teams; Become a trusted advisor to client leads and senior clients and consult on audience strategy, measurement, and advanced analytics; Provide methodological guidance and share best practices with team members and cross-functional teams; Contribute to the growth of Marketing Sciences offerings by sharing knowledge and collaborating across teams; Stay current on industry trends through research, ongoing training, and participation in relevant events. Up to 5% domestic travel required. Partial telecommuting permitted; on site at 195 Broadway, New York, NY 10007 when not remote. Salary: $135,000-$190,000 per year. MINIMUM REQUIREMENTS: BachelorÒ€ℒs degree or U.S. equivalent in Customer Intelligence & Analytics, Analytics, Statistics, Business Intelligence, or related field, plus 7 years of professional experience as an Associate, Marketing Science, or any occupation/position/job title performing data analysis to drive marketing. In lieu of a Bachelor's degree plus 7 years of experience, the employer will accept a Master's degree or U.S. equivalent in Customer Intelligence & Analytics, Analytics, Statistics, Business Intelligence, or related field, plus 5 years of professional experience as an Associate, Marketing Science, or any occupation/position/job title performing data analysis to drive marketing. Must also have experience in the following: 3 years of professional experience utilizing marketing analytics and data (including 1st and 3rd party data solutions, data lakes, data clean rooms, and aggregated and user data); 3 years of professional experience in integrated marketing related to media or customer journey development (including budgeting, revenue forecasting, and ROI development); 3 years of professional experience in audience-based marketing and data driven advertising; 3 years of professional experience translating unstructured business solutions into innovative customer marketing programs; 3 years of professional experience applying media and business performance measurement techniques, including metrics (impressions, CPM, CPA, GRP, CPV, LTV, and ROI); 3 years of professional experience working with measurement partners and methodologies, including brand lift studies, sales lift analysis, marketing mix modeling (MMM), and multi-touch attribution (MTA), to evaluate and optimize campaign performance; 3 years of professional experience using digital marketing platforms and tools, including Google Campaign Manager, Google Analytics, DSPs, and third-party verification platforms, to gather insights and support data-driven marketing strategies. CONTACT: Send resume to: Must specify Ad Code BGLL.

JobiqoTJN. Keywords: Marketing Science Director, Location: New York, NY - 10060
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Elite Wealth Advisor for UHNW & Private Clients
🏒 Citi
$250 +
San Francisco, CA 4 days ago
A leading financial services firm in San Francisco is seeking a Senior Wealth Advisor to provide comprehensive financial and investment advice.

The role requires 5-8 years of financial advisory experience and strong communication skills.

The successful candidate will build relationships with new clients and deepen existing client relationships.

This position offers competitive compensation and comprehensive benefits, including medical, dental, and 401(k) plans.
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Account Director - Client Experience / Performance Media
Salary not disclosed
New York, NY 6 days ago

The Client Experience Director is a senior, client-centric leader with a strong background in media, marketing and integrated communications. This role is responsible for owning senior client relationships, guiding strategic conversations, and ensuring seamless delivery of complex, multi-channel media and cultural campaigns for Dr. Martens.

The role partners closely with Arena UK leadership and cross-functional teams across planning, investment, analytics, and activation. A strong understanding of media disciplines is essential, alongside exceptional communication, organisational and leadership skills.

This position requires someone who can operate confidently at a global level, connect the dots across markets TAKING Global strategy through to local nuance, and proactively identify opportunities for growth, innovation and added value for both client and agency.


We are looking for someone with:

β€’ Extensive experience in client leadership, account management or client experience roles within media or integrated agencies.

β€’ Strong understanding of media planning, investment, analytics and activation across AV, digital, social, OOH and partnerships.

β€’ Proven ability to manage senior client relationships and complex, multi-market accounts.

β€’ Exceptional communication, organisational and problem-solving skills.

β€’ A strategic, culturally curious mindset with a passion for brands, creativity and innovation.

β€’ Experience working across global or regional client structures is highly advantageous.


Job Description

The position requires someone who is passionate and wants to be at the heart of culture. We need an enthusiastic and pro-active candidate who ideally has previous retail experience, as they will be overseeing Dr Martens across the US and Canada. The role will be working across all media channels, including AV, Social, OOH and media partnerships. Familiarity with insight tools and media planning tools would also be beneficial. There is also a big focus on Search and Affiliates and we are looking for a candidate with experience across these two disciplines, who is as confident having conversations around brand campaign launches, as they are with performance planning. In practice this looks like having a strong working knowledge of the channels and landscape, key developments and being able to confidently and competently liaise with clients and activation specialists.

Due to the nature of our agency and business, the candidate must have brilliant inter-personal skills and be able to multi-task to an exceptional level, with excellent organisational skills. Due to the nature of the role, sitting with the Havas US team, but working into the Arena UK team you will be able to operate autonomously, whilst being connective and collaborative and a team-player. For this specific role you will work with a US based strategist and the wider team of 10 in the UK and always be cognisant of the high level of service to our clients that is expected. The candidate should also be a creative thinker – someone who is willing to put forward smart, innovative and creative ideas to help address our client’s challenges and able to work in partnership with the UK based team to seemingly bring localised excellence to life. Experience working asynchronously, being able to self-start and working with international/ hybrid teams will be beneficial.


Day to day responsibilities

Client Leadership & Strategy

Serve as a senior, trusted client partner for Dr. Martens, building and maintaining strong relationships based on expertise, confidence and credibility.

β€’ Act as the primary client experience lead in New York, while aligning closely with Arena UK and global stakeholders.

β€’ Understand client business objectives deeply and provide strategic guidance that aligns media and cultural activity to brand and commercial goals.

β€’ Demonstrate strong pattern recognition and strategic connectivity, proactively identifying opportunities, risks and solutions across markets and disciplines.

β€’ Stay close to cultural, category and industry headlines, ensuring relevant POVs, insights and competitive intelligence are shared with clients.

Cross Functional Leadership & Delivery

β€’ Ensure internal teams are aligned on client priorities, scopes and expectations, adjusting support and resources as required.

β€’ Lead and oversee the delivery of high-volume, complex media and media technology projects across multiple channels and markets.

β€’ Facilitate seamless integration between Media, Creative, Culture, and specialist teams across the Havas Village.

β€’ Champion best-in-class processes while maintaining flexibility in a fast-paced, dynamic environment.

β€’ Act as a bridge between Arena UK, US teams, and partner agencies to ensure consistency and quality of output.


Operational Excellence

β€’ Own and oversee timelines, SLAs and scopes of work, ensuring projects are delivered on time and to the highest standard.

β€’ Lead internal status meetings and contribute to senior-level client status reporting and presentations.

β€’ Ensure quality control across all outputs, from planning through activation and reporting.

β€’ Support the development and articulation of clear processes, documentation and ways of working across teams.

β€’ Manage work relative to agreed scope and proactively flag opportunities for growth or risk mitigation.

Team & Agency Leadership

β€’ Foster strong collaboration, knowledge sharing and communication across teams and geographies.

β€’ Provide leadership, guidance and mentorship to account and client experience team members.

β€’ Be a team-player who encourages a culture of curiosity, creativity and proactivityβ€”particularly around culture, entertainment and innovation.

β€’ Represent Arena and Havas at relevant industry, cultural and client events.

  • Opportunities for travel to Portland, LA and London.

155K

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