Search Services Jobs in Usa

21,486 positions found

Financial Service Analyst
Salary not disclosed
San Francisco 5 days ago
Summary: Schedule: Monday to Friday, PST.

2-3 onsite days per week at 1855 Folsom St in San Francisco.

Responsibilities: Manage daily operation of the Payment Plus virtual pay program.

Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.

Assist with Payment Plus and Card Programs campaigns.

Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.

Research invoices/vouchers to resolve payment issues.

Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.

Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.

Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.

Work with end users to determine needed system changes and translate them into coherent timing solutions.

Provide continual training to end users on Corporate Card and Procurement Card programs and system features.

Troubleshoot and provide solutions for any system problems or bugs.

Provide excellent customer service to departmental users and vendors.

Ensure work queues are managed within Service Level Agreements (SLA).

Create and run departmental reports for operational monitoring and ad-hoc analysis.

Perform other AP and Card Programs related duties as assigned.

Requirements: At least 5-10 years of experience in the Accounting and Finance field.

Fluency in written and spoken English.

Strong Excel and data analysis skills.

Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).

Required Skills: Excellent written and verbal communication.

Strong attention to detail.

Strong analytical and reporting skills.

Good reading comprehension skills.

Ability to handle sensitive situations with tact.

Bright, quick learner.

Preferred Skills: College degree preferred.
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Service Writer Advisor
Salary not disclosed
Buda, Texas 3 days ago
Job Description

Job Description

Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.

Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.

Company Description

Family owned Commercial Fleet repair company.
Not Specified
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Psychiatric Services Lead RN HNPS (Lowell)
Salary not disclosed
Lowell, Michigan 2 days ago

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

What You'll Do:

  • Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Oversee each person's individualized recovery process by supporting health management and clinical treatment.
  • Document all care, contacts, and services provided within required timeframes.
  • Provide or assist with medical and nursing care across various settings, including community-based environments.
  • Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
  • Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
  • Manage and monitor pharmaceuticals and medical supplies within the program.
  • Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
  • Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

  • Registered Nurse or Bachelor Science in Nursing
  • State of Michigan RN Licensure
  • Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  • Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

permanent
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Director Financial Services Sales
Salary not disclosed
West Des Moines 5 days ago
Director Financial Services Sales The Director Financial Services Sales is responsible for recruiting, developing, and leading a team of life, annuity, investment, and fiduciary professionals, including Wealth Management Advisors (WMAs) and Wealth Management Consultants (WMCs).

This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.

We deliver on our promise every day to protect livelihoods and futures.

We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.

Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.

Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.

Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.

Align sales and marketing strategies by working closely with executive leaders and field leadership.

Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.

Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.

Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.

Serve as the primary liaison with mutual fund and managed‑money partners.

Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.

Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.

Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.

Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.

Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.

FINRA Registered Representative Series 7 & 24 and 65/66.

CFP preferred.

Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.

Excellent communication and organization skills as well as the ability to maintain confidentiality required.

Strong customer service and public relations skills required.

Experience managing in a highly matrixed organization is preferred.

Extensive travel required and valid driver's license.

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.

Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.

For example, we are not considering candidates with OPT status.
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Customer Service Representative (Office and Administrative Support)
Salary not disclosed
Atlanta 4 days ago
Job Description: We are looking for a friendly and professional Customer Service Representative to join our team.

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.

Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Not Specified
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Client Service Associate
🏒 Axelon Services Corporation
Salary not disclosed
Chicago 2 days ago
Summary: Partners with associates across Global Client Group to service clients or distributors investing in, or distributing the company's products.

Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.

Collaborates closely with teams across the enterprise to deliver an outstanding company experience.

Responsibilities: Assist in the coordination of company transitions activity (i.e.

onboarding, off boarding) in close partnership with relevant business partners.

Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).

Assist team members to ensure ongoing company contractual obligations are being met.

Support the fulfillment of ad-hoc company inquiries and requests.

Facilitate and oversee company cash flow requests to ensure proper handling.

Help manage company communications to ensure timely and proactive updates are provided.

Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.

Update and maintain company and authorized third party contact information via CRM application.

Support company meeting preparation by facilitating creation of materials.

Help identify, escalate and resolve problems for any issues affecting the company experience.

Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.

Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.

Support the completion of due diligence and company questionnaires.

Requirements: University (Degree) Preferred.

Required Skills: No Experience Required.
Not Specified
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EEO Services Analyst (Temp)
Salary not disclosed
Tampa Oaks, Florida 2 days ago

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

  • Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
  • Ability to develop and provide EEO training.
  • Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
  • Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
  • Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
  • Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

temporary
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Room Service Associate
Salary not disclosed

Job Responsibilities

  • Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
  • Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
  • Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
  • Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
  • Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
  • Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
  • Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
  • Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
  • Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
  • Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
  • Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
  • Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

  • High School or Equivalent

Work Environment

  • As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
  • The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

?

Age of Patients Served

  • All Age Groups

HIPAA Roles‐Based Access to Patient Information

  • None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

  • Other
Not Specified
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Social Services Coordinator
Salary not disclosed
Dover, Delaware 4 days ago

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

  • Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
  • Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
  • Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
  • Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
  • Assists as consultant, coordinator/liaison for special programs and/or projects.
  • Assesses impact of proposed rules on current operations financially and programmatically.
  • May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Not Specified
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French Customer Service Agents
🏒 Axelon Services Corporation
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agents.

Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
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French Customer Service Agent
🏒 Axelon Services Corporation
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agent Location: Nashville, TN Need to speak French Job Responsibilities: Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
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Consumer Financial Services, Data & Technology Associate Attorney
🏒 Akerman LLP
Salary not disclosed
Tampa Oaks, Florida 2 days ago

The Miami, Ft. Lauderdale and Tampa offices of Akerman LLP seek Associates with 3 to 5 years of experience in commercial litigation for the Consumer Financial Services, Data and Technology Practice Group. Excellent legal research, writing and analytical skills, as well as federal and state court experience are required. Financial institutions litigation experience is preferred. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar.

About the Firm

Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions

  • Top 100 U.S. Law Firms (The American Lawyer)
  • Among the Most Innovative Law Firms (Financial Times)
  • Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
  • Ranked among the Top Large Law Firms for Diversity (Law360)
  • Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
  • Leadership Council on Legal Diversity, 2023 Top Performer

Equal Employment Opportunity Policy

We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.

Note to Search Firms

Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.

Not Specified
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Customer Service Representative
✦ New
Salary not disclosed
Dalton, GA 1 day ago

Attention customer service rockstars! If you thrive on keeping customers happy, providing solutions fast, and making sure orders flow smoothly across the country, then you are needed! Goddard Mason Executive Search (a dedicated division of Quality Staffing, inc.) has a wonderful Greater Dalton, GA based flooring wholesale client offering a great Customer Service Representative opportunity for you!

As the go-to person for retailers, distributors, and internal teams, you will be working normal day-time business hours Monday-Friday. You will go straight to our client, and , depending on experience and ability, you will earn a wage of $18.00-$24.00 per hour.


Benefits of this Opportunity:

  • Competitive compensation!
  • Supportive leadership, environment, and ability to grow & impact the organization.
  • Paid Time Off.


Duties & Responsibilities

  • Manage inbound customer inquiries via phone, email, portal regarding orders, pricing, shipping, invoicing, returns, claims.
  • Coordinate with sales, warehouse, and logistics teams to ensure on-time delivery.
  • Track and manage shipments.
  • Build and manage strong relationships with customers.
  • Proactively communicate delays or issues.
  • Continually improve processes and customer experience.


Requirements & Qualifications

  • A minimum of two years customer service experience in the flooring industry is required.
  • Experience with AS400 strongly preferred.
  • Solution-oriented attitude.
  • Strong attention to detail and ability to juggle multiple priorities.
  • Excellent phone presence and written communication skills.


A sharp, energetic Customer Service pro (such as you!) that can own the customer experience and keep everything running like clockwork should apply today!

Not Specified
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Field Service Representative
Salary not disclosed

We are working on a search for our client – a global leading manufacturer of medical devices for the OR, ED and Anesthesia spaces. They have an immediate need for a Field Service Rep based in the Detroit area to service medical device equipment over a large geographic area, primarily in the Michigan market. There is some travel, but all expenses are covered and a company car is provided. This company is growing rapidly and expanding their service department; this is a terrific opportunity!


In this position you would provide professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established Client Service policies and procedures. Prioritizes and schedules all customer onsite visits to maximize efficiency and assure customer expectations are satisfied. Perform software upgrades on some products. Maintains positive professional communications with customers, regional team members, and the technical support group. Actively pursue the renewal of existing service contracts and identify potential service contract customers by providing contract quotations, and pursue the timely closing of all new contract proposals. Maintains twenty-four-hour continuous coverage of the territory to provide uninterrupted support and operation of products.


This company provides a rich benefits and compensation package, Company Car and full expenses covered. You possess many of the skills and experiences they seek. If you meet these requirements and have solid Biomedical Engineering experience working with medical devices and equipment, I’d love to talk the details with you, if you are interested. Please let me know if you are and we can connect. Let's connect quickly if interested - the hiring manager has begun the interview process. Thanks ~

Not Specified
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Account Services Specialist
🏒 Bradesco Bank
Salary not disclosed
Coral Gables, FL 5 days ago

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.


Position Summary:Β Β Β 100% Onsite – Coral Gables, FL


The Account Services Specialist is responsible for supporting the operational and servicing needs of new and existing clients. This role involves processing account maintenance, handling inquiries, operating under dual control transaction batches onto the bank’s core, and ensuring compliance with internal procedures and regulatory requirements.Β 


Primary Responsibilities:


  • Process maintenance requests for new and existing clients, including updates to personal information, account titles, account types, and other service-related changes for both the bank and Pershing.
  • Assist clients at the teller line by processing cash transactions, deposits, cashier’s checks, and performing end-of-day balance.
  • Transaction batch processing.
  • Review and update W-8 forms to ensure proper tax certification and avoid withholding issues.
  • Support and coordinate the resolution of client inquiries and investigations.
  • Open and close Certificates of Deposit for both new and existing clients.
  • Investigate and resolve unposted items to ensure accurate account posting.
  • Analyze and respond to client service requests submitted via the 360 CRM system.
  • Perform signature verification for all client-submitted requests.
  • Complete Exception Item Processing (EIP), including handling NSF items, chargebacks, and reviewing incoming and outgoing return checks.
  • Scan and allocate client documents into the imaging system (Synergy).
  • Provide support for internal and external audits, as well as regulatory examinations.


Education and Experience:


  • Minimum of 2 years of experience in Banking Operations is preferred.
  • Knowledge of ACH processing, NACHA compliance rules, and handling exception/return items is preferred.


Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Not Specified
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Call Center & Customer Service Manager
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

Call Center & Customer Service Manager

Location: On-Site in Los Angeles, CA


A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experienceβ€”and this role will be central to that evolution.


This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.


Key Responsibilities

  • Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
  • Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
  • Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
  • Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
  • Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
  • Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
  • Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
  • Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.


Qualifications

  • 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
  • Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
  • Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
  • Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
  • Strong leadership presence with a focus on coaching, accountability, and team culture.
  • Experience partnering with cross-functional teams to align customer experience with broader business goals.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

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Application Services Manager
✦ New
🏒 Blue Signal Search
Salary not disclosed
Phoenix, AZ 1 day ago

Application Services Manager

Location: On-site in Phoenix, AZ

Travel: Up to 20% as needed


A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.


Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business unitsβ€”including manufacturing, finance, insurance, and more.


Key Responsibilities

Application Operations & Support

  • Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
  • Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
  • Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
  • Onboard new systems into support structures, assign ownership, and enforce configuration best practices.

Service Management & Delivery

  • Monitor service KPIs and improve application resiliency through strategic remediation and planning.
  • Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
  • Enforce IT governance processes aligned with incident, change, and problem management frameworks.

Enhancement & Change Coordination

  • Prioritize and coordinate application enhancements based on business needs and team capacity.
  • Work alongside analysts, developers, and external vendors to manage application evolution.
  • Support compliance, DR/BCP planning, and service documentation efforts.

Team & Vendor Coordination

  • Act as the liaison between technical teams and business leaders for escalated support and application strategy.
  • Coordinate vendor escalations and monitor service-level agreements (SLAs).
  • Champion end-user satisfaction and support seamless operations through clear communication and documentation.


Required Qualifications

  • 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
  • Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
  • Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
  • Experience with ITIL-based service management processes (incident, change, problem).
  • Proven ability to communicate clearly with technical and non-technical stakeholders alike.

Preferred

  • Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
  • Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
  • Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
  • Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plusβ€”but not required.


Why Join?

  • Join a values-driven team committed to affordable solutions and social impact.
  • Work alongside highly respected IT leaders and a supportive, people-first culture.
  • Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
  • Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
  • Be part of a team where your ideas matter, and your growth is prioritized.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

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Service Manager
✦ New
🏒 Blue Signal Search
Salary not disclosed
Phoenix, AZ 1 day ago

Service Manager

Location: On Site in Phoenix, AZ

Travel:Occasional travel may be required to support operations in neighboring markets when necessary.


Are you a hands on leader who thrives on developing people, strengthening field operations, and delivering exceptional customer experiences? A rapidly growing residential services organization is seeking a Service Manager to lead and elevate its field service operations in Phoenix, AZ. This is an opportunity to step into a visible leadership role where you will shape team culture, enhance service performance, and play a key part in building the next generation of service professionals.


This organization is known for its high standards of craftsmanship, strong customer loyalty, and people first leadership philosophy. The Service Manager will champion operational excellence while mentoring technicians and apprentices, ensuring every service interaction reflects professionalism, safety, and care.


Key Responsibilities

Department Leadership

  • Lead, coach, and develop service technicians and apprentices across the Phoenix market.
  • Foster a culture rooted in accountability, growth, collaboration, and mutual respect.
  • Build long term bench strength by mentoring apprentices into future service leaders.
  • Model calm, solution oriented leadership and reinforce company values daily.

Customer Experience and Escalation Management

  • Serve as the primary point of contact for escalated customer concerns.
  • Resolve issues with empathy, urgency, and clear communication.
  • Protect and strengthen the company’s reputation through proactive, solutions driven service.

Scheduling and Operational Oversight

  • Oversee scheduling, routing, and workload distribution to maximize efficiency and fairness.
  • Support technicians in achieving response time and productivity goals.
  • Ensure accurate service documentation, job close outs, and cross team communication.
  • Monitor service metrics and implement improvements to drive performance.

Safety and Compliance

  • Promote a strong safety culture through coaching and accountability.
  • Ensure compliance with applicable safety codes, regulations, and internal standards.
  • Identify operational risks early and guide corrective action as needed.


Key Performance Indicators

The Service Manager is accountable for performance metrics including response time, first visit resolution, callback rate, customer satisfaction, online review performance, service revenue, and technician productivity.


Required Qualifications

  • Proven experience leading service teams within a service based industry.
  • Strong leadership presence with the ability to mentor and develop field professionals.
  • High level customer service and conflict resolution skills.
  • Strong organizational and communication abilities.
  • Comfort analyzing operational data to make informed decisions.
  • High school diploma or GED required.
  • Valid driver’s license with acceptable driving record.
  • Ability to pass background screening and drug testing.
  • Proficiency with scheduling platforms, reporting tools, and general business software.

Preferred Background

  • Experience leading field teams across multiple territories.
  • Background in mechanical, electrical, construction, or other technical service environments.


Desired Leadership Traits

  • A confident and supportive leader who balances accountability with empathy.
  • Calm under pressure and decisive when resolving complex issues.
  • Customer first mindset with a commitment to quality and integrity.
  • Motivated to build strong teams and continuously improve operations.


This is an excellent opportunity for a service leader ready to take ownership of a growing market, strengthen a field team, and make a meaningful impact on both customers and employees.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

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Service Technician
✦ New
🏒 Blue Signal Search
Salary not disclosed
Las Vegas, NV 1 day ago

Service Technician

Location: On site in Phoenix, AZ OR Las Vegas, NV

Work schedule: Full time, Monday - Friday, with flexibility to respond to urgent service needs as required.

Travel: Within assigned regional territory in AZ or NV with provided support for urgent or time sensitive service calls when necessary.


Are you a hands on technical professional who takes pride in precision, safety, and delivering exceptional service? A well established residential vertical transportation provider is expanding its field operations team and seeking a skilled Service Technician to support homeowners throughout Arizona and Nevada. This is an opportunity to join a company known for craftsmanship, long term customer relationships, and a strong investment in technician development. If you thrive in an independent field role where your expertise directly impacts safety and customer satisfaction, this could be your next career move.


The Service Technician plays a critical role in maintaining, troubleshooting, and repairing residential elevator systems. This position combines advanced diagnostics with customer interaction and mentorship responsibilities. You will serve as a technical leader in the field, ensuring systems operate safely and efficiently while helping develop the next generation of technicians.


Key Responsibilities

Service and Diagnostics

  • Perform troubleshooting and repairs on motors, control systems, safeties, wiring, doors, gates, and related components.
  • Complete preventative maintenance in accordance with manufacturer guidelines and applicable safety codes.
  • Identify root causes of mechanical, electrical, hydraulic, and control related issues.
  • Execute corrective repairs, adjustments, and part replacements to restore optimal system performance.
  • Accurately document service findings, repairs completed, and recommended follow up actions.

Training and Mentorship

  • Guide and mentor apprentices and junior technicians in troubleshooting techniques and safe work practices.
  • Support skill development to prepare trainees for future lead technician responsibilities.
  • Reinforce a culture of quality workmanship and professionalism in the field.

Safety and Compliance

  • Adhere strictly to safety protocols, regulatory standards, and company policies.
  • Identify hazards and proactively resolve safety concerns on job sites.
  • Maintain compliance with national and local elevator codes and inspection standards.

Customer Interaction

  • Communicate clearly and professionally with homeowners, builders, and internal teams.
  • Explain technical findings and service recommendations in an easy to understand manner.
  • Maintain clean, organized job sites that reflect a high standard of care.


Qualifications

  • Minimum of 3 years or approximately 6000 hours of residential elevator installation or service experience.
  • Strong diagnostic background in electrical, mechanical, hydraulic, and control systems.
  • Ability to read and interpret wiring diagrams, schematics, and technical manuals.
  • Proficiency with hand tools, power tools, and electrical testing equipment.
  • High school diploma or GED required.
  • Valid driver license with acceptable driving record.
  • Ability to pass background screening and drug testing.
  • Ability to lift up to 75 pounds and work in confined spaces, at heights, and on multi story job sites.

Preferred Experience

  • Experience servicing residential elevator equipment from leading industry manufacturers.
  • Demonstrated ability to train or mentor junior team members.
  • Strong problem solving skills and calm decision making under pressure.
  • High attention to detail and pride in craftsmanship.


Why Join This Team

  • Competitive compensation and steady year round work.
  • Opportunity to grow into senior or lead technical roles.
  • Supportive leadership team that values safety, professionalism, and continuous improvement.
  • Strong reputation in the residential market with a loyal customer base.


If you are ready to bring your technical expertise to a company that values precision, safety, and long term career growth, we would like to connect with you. Apply today to learn more about this confidential opportunity.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

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Shift Manager – Customer Service Associate (Restaurant)
✦ New
🏒 Arby's - Eureka
Salary not disclosed
Eureka, MO 13 hours ago
Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you!

Responsibilities:

- Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanlinessΒ 
- Train and develop team members to ensure they consistently deliver exceptional serviceΒ 
- Strictly adhere to all company policies and procedures to maintain a high standard of qualityΒ 
- Successfully implement strategies to drive sales and achieve financial targetsΒ 
- Monitor and maintain inventory levels to reduce waste and improve efficiencyΒ 
- Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Requirements:

- Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industryΒ 
- Proven ability to lead a team and deliver exceptional customer serviceΒ 
- Excellent communication and interpersonal skillsΒ 
- Strong organizational and time management abilitiesΒ 
- Ability to work in a fast-paced and high-pressure environmentΒ 
- Flexible availability, including evenings, weekends, and holidays

This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
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