Scipro Technologies Jobs in Usa
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CPIC Analyst, Technology Business Management (TBM)
Employment Type: Full-Time
Location: Washington, DC, USA (Onsite)
Salary Range $90,000 – $110,000 annually
Position Overview
The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.
Key Duties and Responsibilities
- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.
- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.
- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.
- Align financial, technical, and operational data with the TBM taxonomy and standards.
- Support Apptio data ingestion processes and IT cost modeling activities.
- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).
- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.
- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.
Required Qualifications
- Ability to successfully pass a comprehensive federal background investigation.
- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.
- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.
- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.
- Familiarity with federal IT financial management systems and tools.
- Strong written and verbal communication skills.
Preferred Qualifications
- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.
- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).
Senior Project Manager – HR Technology
Job Summary
The Senior Project Manager – HR Technology leads large, enterprise‐wide HR technology and business transformation initiatives. This role owns end‐to‐end delivery of complex programs that span multiple teams, systems, and business functions.
This is a senior individual contributor role for someone comfortable operating at the executive level, driving delivery discipline, and influencing outcomes without direct authority. You will partner closely with HR, IT, Finance, Operations, and external vendors to ensure initiatives are delivered successfully and aligned to business goals.
What You'll Do
Project Delivery & Execution
- Own delivery of large‐scale HR and HR technology initiatives from project kickoff through stabilization
- Define scope, objectives, success measures, resourcing plans, and governance structures
- Build and manage detailed project plans, timelines, budgets, risk and issue logs, and executive‐level reporting
- Identify and proactively manage risks, dependencies, and interdependencies across multiple workstreams
- Coordinate system implementation activities, including requirements validation, testing oversight, deployment planning, and business readiness
Leadership & Stakeholder Partnership
- Lead cross‐functional teams across HR, IT, Finance, Operations, and external vendors
- Facilitate steering committees and deliver clear, concise updates to senior leaders
- Drive alignment across stakeholders and proactively manage change impacts
- Hold teams accountable to timelines, scope, and business outcomes while influencing without direct authority
Governance & Standards
- Ensure projects adhere to enterprise governance, compliance, and quality standards
- Contribute to the ongoing improvement of HR project management and delivery practices
What We're Looking For
Experience
- 8+ years of progressive project management experience, including leadership of enterprise‐level initiatives
- Proven experience serving as the primary project manager on large, cross‐functional HR or HR technology implementations
- Hands‐on experience leading complex system implementations such as HCM, Payroll, Time & Attendance, Talent, or integrated platforms
- Demonstrated ability to partner with executive stakeholders in high‐visibility environments
- Experience managing project budgets, vendors, and external consulting partners
- Experience working within structured PMO or governance environments
- PMP certification preferred
Knowledge, Skills & Abilities
- Strong command of project management methodologies (Waterfall, Agile, and Hybrid)
- Excellent influencing skills with the ability to drive alignment without formal authority
- Ability to translate strategy into clear, executable delivery plans
- Strong executive communication, presentation, and facilitation skills
- Solid financial and operational understanding
- Comfortable navigating ambiguity and complex organizational dynamics
- Strong analytical, problem‐solving, and decision‐making skills
- Ability to manage multiple high‐priority initiatives at the same time
- High level of ownership, accountability, and delivery discipline
- Advanced spreadsheet skills, including Smart Sheets, for tracking, analysis, and reporting
Role Structure
- This is an individual contributor role with no direct reports
- Success is driven through leadership, influence, and partnership rather than people management
Education
- Bachelor's degree in Business, Human Resources, Project Management, Information Systems, or a related field preferred
- An equivalent combination of education and relevant experience will be considered
Work Environment
- Typical office environment with extensive computer work
- Duties may include sitting or standing for extended periods
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Must adhere to the company's Code of Conduct and all other policies
Safety
- Follows all departmental and company safety policies and programs
Equal Opportunity Employer
Wayne‐Sanderson Farms is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, veteran status, or any other characteristic protected by law.
About Takanock
Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.
Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.
Location, Salary, and Benefits
This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%
About the IT Associate Role
The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.
The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.
The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.
Minimum Requirements
- Excellent problem- solving and, decision-making skills
- Strong PC skills
- Ability to learn quickly and develop new product skills independently
- Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment
Experience and Skills
- Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
- A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
- Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
- Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
- Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
- Basic understanding of networking, identity management, endpoint security, and MFA
- Ability to handle sensitive company and employee data with utmost discretion and confidentiality
Essential Functions & Key Responsibilities
IT Support and Operations
- Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
- Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
- Maintain accurate documentation of systems, procedures, and asset inventories
- Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
- Administer and support Airtable bases, permissions, and integrations
- Manage Adobe licensing, access requests, and basic troubleshooting
- Coordinate with third-party vendors and managed service providers as needed
Microsoft Ecosystem Administration
- Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
- Support device management, updates, and compliance policies
- Help configure and maintain SharePoint sites, Teams channels, and collaboration standards
Copilot, Claude and Automation Enablement
- Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
- Collaborate with users in leveraging AI-powered tools to improve productivity and workflows
Security and Best Practices
- Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
- Assist with audits, access reviews, and compliance-related IT tasks
- Promote best practices for data protection, collaboration, and technology usage across the company
ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.
We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.
- Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
- Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
- Experience in Account Management to build and maintain long-term client relationships
- Exceptional communication, presentation, and negotiation skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Proficiency in CRM systems and Microsoft Suite
- Previous experience in the POS or retail technology industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred
Work Shift
Day (United States of America)
Job Summary
- Must be flexible with work hours to meet department needs.
- Must be dependable, accountable and cooperative.
- Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures.
- Has the knowledge and ability to properly and safely obtain a quality diagnostic study.
- Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases.
- Able to independently perform job functions.
- Sets up the equipment to provide imaging service and positions patient for the procedure.
Core Responsibilities and Essential Functions
Patient Care
- Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions.
- Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique if applicable.
- Ensures that all studies have proper patient identification and right and left marker are utilized appropriately.
- Reviews radiographic images for clinically acceptable results and releases patients.
- Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment if applicable.
- Assists other technologists in all modalities when needed if applicable.
- Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment.
- Verifies two unique patient identifiers and correct clinical order prior to performing a procedure per policy.
- Ensures patient's privacy and comfort is accommodated.
- Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients.
- Organizes schedule, time and priorities so that required activities are accomplished within designated time frames.
- Uses critical thinking skills.
- Asks clarifying questions.
- Seeks clarification on ambiguous orders.
- Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate if applicable.
- Demonstrates and understands pre-and-post procedural care.
- Preps the patient for the procedure.
- Demonstrates and understands sterile technique if applicable.
- Maintains competency with venipuncture, where applicable.
Equipment
- Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained.
- Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner.
- Cleans, disinfects and maintains equipment in accordance with infection control policy and department schedule.
- Ability to operate all aspects of the system.
- Ability to operate all radiographic equipment in a safe and competent manner, assuring that equipment is not abused and is left in good working order.
Education and Communication
- Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members.
- Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure.
- Participates in the orientation and training of departmental employees.
- Provides patients with preparatory instruction and explanation of procedures.
- Required documentation is concise, legible and includes precise terminology.
- Reads email each day scheduled to work and follows through with assignment.
- Completes mandatory departmental and Hospital-wide education without prompting.
Quality Control
- Consistently produces high quality images including appropriate collimation, shielding, technique selection, penetration and positioning.
- Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies.
- Sends all studies to PACS; prints CDs as necessary. All exams are complete in RIS including image oriented, marked, labeled, and notes are accurate.
- Studies that have been transmitted after hours by teleradiography are printed and scanned into PACS, if applicable.
- Checks for prior exams and assures that they are loaded, if necessary, and properly labeled prior to sending to PACS.
Operations
- Restocks linens and supplies, and maintains Diagnostic Imaging Services in clean and orderly condition.
- Transports patients, positions patients, and helps them on and off procedure table.
- Performs patient charging activities on the day the service is rendered.
- Applies shielding, supportive and immobilization devices and equipment.
- Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage.
- Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services.
- Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems.
- Maintains an individual productivity rate equal to other co-workers.
- Maintains Joint Commission and any other regulatory agency standards.
- Ability to transfer / retrieve images on the PACS system.
- Takes call when necessary.
- Any other duties as assigned.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- Accredited Program Radiologic Technology
Required Minimum License(s) and Certification(s)
- All certifications are required upon hire unless otherwise stated.
- ARRT-R - ARRT Radiography
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s)
- (No content provided)
Required Minimum Experience
- Less than 1 year entry level up to 5 years experience as Rad Tech Preferred
Required Minimum Skills
- Must exhibit excellent communication skills
Job Title: Agile Project Manager
Position Summary
The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.
Key Responsibilities
The responsibilities include but are not limited to the following, as directed:
- Manage multiple teams supporting both project work and ongoing operational activities
- Remove team impediments, foster strong collaboration and support continuous improvement initiatives
- Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
- Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
- Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
- Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.
Desired Skills and Experience / Required Qualifications
- 8-10 years of Agile Project Management experience for technical projects
- Hands-on experience leading Agile technical projects and initiatives
- Strong understanding of Agile frameworks (Agile training or certification – a plus)
- Proficiency with Jira, confluence and collaboration tools such as MS Teams
- Ability to manage multiple priorities in a fast-paced environment and drive work to completion
- Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
- Coordinate cross-functional teams, fostering effective communication and risk mitigation
- General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Join Our Team as a Website Tester at Little Wheel
Little Wheel is a gambling technology company focused on researching and building products that put players first. We are currently hiring Website Testers across Michigan, New Jersey, Pennsylvania, and West Virginia.
This is a great opportunity to earn extra income on a flexible schedule while helping us test online casinos. No prior experience is required, and all training is provided.
This is a short-term contract, with opportunities for ongoing work for high performers.
Role Overview
As a Website Tester, you will:
- Participate in user experience testing on various online casino platforms.
- Follow step-by-step instructions to complete assigned tasks.
- Record feedback and report bugs or usability issues.
- Provide detailed insights into your testing experience.
- Complete all testing assignments within set timelines.
Requirements
To be eligible, you must:
- Be at least 21 years old.
- Reside in one of the following states: Michigan, New Jersey, Pennsylvania, or West Virginia.
- Own a laptop or desktop computer.
- Be able to complete a short, paid online training and onboarding process.
No previous testing or gambling experience is needed. You will not be gambling with your own money, and there are no fees or out-of-pocket costs. All the interactions/game-play would be for testing purposes.
Compensation and Benefits
- Guaranteed earnings of at least $1,000 for approximately 20 hours of testing.
- Minimum of $25/hour, with higher pay for faster testers.
- $100 bonus upon completing the onboarding program.
- Flexible schedule – choose when you want to work.
- Work from home – test websites from the comfort of your own space.
- Fast payments – get paid after each of the 4 testing stages.
- Excellent support – coordinators available daily from 6 AM to 11 PM ET.
What Our Testers Say
"Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns!" – Maria, Trustpilot (2021)
"Tasks are clearly explained with step-by-step instructions. You can work when it's convenient. Support is very helpful and responsive." – Anonymous, Glassdoor (2025)
Read more reviews on Glassdoor, Trustpilot, and Google.
Equal Opportunity Statement
Little Wheel LLC is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees, regardless of race, religion, color, national origin, gender identity, sexual orientation, age, disability, or veteran status. We celebrate diversity and strive to create a workplace where everyone feels valued.
Company Info
Website: Address: Little Wheel LLC, 250 Pehle Ave, Suite 200, Saddle Brook, NJ 07663 Phone: (833) 313-7490
Westport Axle Co., a subsidiary of Universal Logistics Holdings, Inc., is a leading transportation and third‐party logistics provider offering a broad range of services throughout the supply chain. Our team uses modern technology and deep industry experience to deliver customized logistics solutions that improve efficiency and reduce cost for our customers.
Our operation is based in Roanoke, VA and supports Volvo's manufacturing activities in the area. We manage and operate production‐support, warehousing, and inventory‐management functions to ensure accurate material flow and efficient day‐to‐day operations.
Essential Duties & Responsibilities
- Install, configure, and maintain PC/LAN systems, software, cabling, and related hardware.
- Provide technical support for low‐ to medium‐complexity issues with timely, accurate resolution.
- Monitor IT systems to identify issues early and address them proactively.
- Participate in IT projects including upgrades, system enhancements, and infrastructure improvements.
- Document and track incidents, service requests, and resolutions according to IT standards.
- Support assembly‐line downtime tracking and reporting.
- Manage, track, and report on the plant's 6S program.
- Fulfill internal and external data requests as needed.
- Assist with physical setup, maintenance, and relocation of IT hardware.
- Track IT equipment and supply inventory, and notify leadership when items need replenishment.
- Collaborate with corporate IT teams and external vendors to resolve complex technical issues.
- Follow all Quality and Environmental Management System policies and procedures.
- Perform other duties as assigned.
Job Requirements
- Technical Institute or Associate Degree in Computer Science, Information Systems, or a related field (or equivalent experience/certifications).
- 2+ years of IT support experience in a manufacturing or office environment preferred.
- Strong understanding of PC hardware, LAN troubleshooting, and workstation software.
- Working knowledge of Microsoft Windows OS, Microsoft Office Suite, and basic networking.
- Experience with VMware, SQL Server, or Visual Basic (VB) is a plus.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong written and verbal communication skills.
- Commitment to customer service and effective teamwork.
IT Support & Infrastructure Lead
Alternative titles: Site IT Lead, IT Operations Lead, Senior IT Support & Infrastructure Engineer, IT Support Supervisor, Senior Systems Administrator
Target Start: May 2026
Salary: $70,000 to $90,000 base + Benefits
About the Opportunity
Little Bridge Search is the recruitment partner for a globally successful international travel operator as it launches its first US office in Altamonte Springs.
This is the first dedicated on-site IT hire for the new office. You will support the day-to-day IT needs of an opening customer operations team of around 25 people, with scope to grow as the site expands.
This is a hands-on, on-site role. It will suit someone who enjoys being close to users, solving day-to-day issues, supporting local infrastructure, and serving as the senior IT person on-site while working alongside a wider global IT team.
What you will do
- Own day-to-day IT support for the Altamonte Springs office
- Provide 1st and 2nd line support, with escalation capability where needed
- Support Microsoft 365, Active Directory, user accounts, onboarding and offboarding
- Maintain local office technology, including desktops, laptops, printers, telephony, VPN and wireless
- Support local network infrastructure, including switches, routers and access points
- Help keep systems secure, documented and aligned with wider IT standards
- Coordinate with local vendors and suppliers when needed
- Support occasional out-of-hours work where operationally required
What we are looking for
- Strong hands-on IT support experience in an on-site environment
- Good Microsoft 365 and Active Directory administration skills
- Experience supporting Windows users, devices and day-to-day office IT
- Working knowledge of switches, routers, wireless and VPNs
- Comfortable in a role with a meaningful amount of 1st and 2nd line ticket support
- Confident operating as the senior IT person on site in a small team
- Clear communicator who works well with non-technical users
Helpful background
- Contact centre, customer service, travel, hospitality, reservations or sales-support environment
- Experience with telephony or UCaaS platforms such as RingCentral, Teams Phone, Zoom Phone, UContact or similar
- Experience supporting a growing office or new site launch
- Exposure to PCI, firewall, wireless or vulnerability tooling would be useful, but is not essential
Interview process
- 2-stage process, including technical and stakeholder interview
Interested?
Apply now for immediate and confidential consideration.
We share the full job description, client name and confirmed benefits with qualified applicants.
