Salesforce Stock Jobs in Laurel
54 positions found
Title: Claims Specialist
Salary Range: $70,000 – $85,000
Bonus Potential: 7.5%
Location: Onsite in Columbia, MD – potential for hybrid after training and some travel could be required
About the Role
We are seeking a highly organized and customer-focused Claims Specialist to manage and resolve customer claims with precision and empathy. In this role, you will serve as the primary point of contact for customers, ensuring claims are logged, tracked, and resolved efficiently while collaborating across Manufacturing, Finance, and Customer Service teams.
The ideal candidate will use strong analytical, project management, and communication skills to drive root cause analysis, implement corrective actions, and enhance the overall customer experience.
What You’ll Do
- Log, track, and manage customer claims in Salesforce from initiation to resolution.
- Communicate empathetically with customers, providing timely updates throughout the claims process.
- Collaborate with Manufacturing, Finance, and other internal teams to investigate claims and implement resolutions.
- Facilitate cross-functional meetings and follow up on corrective actions to ensure accountability.
- Identify trends in claims, perform root cause analysis, and recommend process improvements.
- Provide regular reports on claim volume, resolution times, root causes, and customer impact.
Additional Expectations
- Maintain accurate and thorough documentation of all claims, communications, and outcomes.
- Escalate complex issues appropriately and ensure follow-through on resolutions.
- Uphold a high standard of service excellence in every customer interaction.
- Support continuous improvement initiatives by analyzing data and providing actionable insights.
- Manage multiple priorities effectively while maintaining attention to detail and quality.
What You’ll Bring
- Bachelor’s degree in Business, Project Management, or a related field.
- 3+ years of experience in customer service, claims resolution, or project coordination.
- Proficiency in Salesforce, Excel, and data analysis tools.
- Excellent communication, problem-solving, and organizational skills.
- Ability to drive cross-functional collaboration and manage multiple priorities.
- Preferred: Experience in manufacturing or B2B environments, familiarity with root cause analysis frameworks (e.g., 5 Whys, Fishbone), exposure to corrective action planning, and project management certification (CAPM or PMP).
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
- Reinvent yourself:At Bosch, you will evolve.
- Discover new directions:At Bosch, you will find your place.
- Balance your life:At Bosch, your job matches your lifestyle.
- Celebrate success:At Bosch, we celebrate you.
- Be yourself:At Bosch, we value values.
- Shape tomorrow:At Bosch, you change lives.
Job Description
We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Hanover, Maryland. As aYork Factory DirectHVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.
- Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
- Develop and implement strategic account plans to maximize revenue growth and client retention
- Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
- Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
- Identify and pursue new business opportunities within existing accounts
- Negotiate contracts and terms of agreement with clients
- Monitor and analyze account performance, providing regular reports and insights to management
- Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
- Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
- Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system
Qualifications
Required Qualifications:
- High school diploma or equivalent
- 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
- Proven track record of meeting or exceeding sales targets
- Proficiency in Salesforce or similar CRM software
- Excellent verbal and written communication skills
- Strong negotiation and problem-solving abilities
- Ability to travel within the assigned territory as needed (75% travel)
Preferred Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- Experience in developing and maintaining long-term client relationships
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Strong analytical skills with the ability to interpret data and generate insights
- Self-motivated with a high energy level and desire to achieve goals beyond what is required
- Proven ability to operate effectively across both sales and operations
- Understanding of principles and processes for providing best-in-class customer service
- Business acumen including sales forecasting, opportunity management, and customer planning
- Ability to adapt to and communicate effectively in today's technologically driven business environment
- Excellent time management and prioritization skills
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
*This is a 12-month hybrid role with the possibility of extension. Candidates must be able to work onsite 1–2 days per week in Adelphi, MD. Candidates must be legally authorized to work in the U.S. without sponsorship. We are not partnering with third-party agencies for this role.
The Senior Project Manager will play a key role in leading and delivering IT initiatives within the Agile Project Management Office (APMO), supporting the higher education sector. This role manages complex projects using both Agile and Waterfall methodologies to drive innovation and operational excellence across academic and administrative functions. This position will lead a workstream for the organization’s Enterprise Data & AI Platform implementation.
We are specifically seeking candidates with experience managing Enterprise Data Lakehouse and Business Intelligence implementations.
Key Responsibilities
Agile Project Leadership
- Lead end-to-end delivery of IT projects using Agile and Waterfall frameworks (Scrum, SAFe).
- Partner with stakeholders to define project scope, objectives, and success metrics.
- Identify, manage, and mitigate project risks, dependencies, and impediments.
- Define and track KPIs to measure project and team performance.
- Provide regular status updates and insights to senior leadership.
Team Collaboration
- Serve as a servant leader for cross-functional Agile teams.
- Foster a culture of collaboration, accountability, ownership, and transparency.
Stakeholder Engagement
- Act as the primary liaison between the Agile PMO, business units, and stakeholders.
- Maintain clear, consistent communication on project progress, risks, and outcomes.
Qualifications
Required
- Bachelor’s degree or equivalent experience.
- 7+ years of project/program management experience, including large cross-functional initiatives.
- Experience supporting modernization, digital transformation, or student lifecycle/ed-tech projects.
- 2+ years of recent experience managing Enterprise Data Lakehouse and/or Business Intelligence implementations (Databricks and Tableau Cloud preferred).
- Strong experience with Agile and traditional project management methodologies.
- Proven vendor, budget, and risk management experience.
- Proficiency with Azure DevOps, MS Project, SharePoint, or similar tools.
- Excellent communication and stakeholder management skills.
Preferred
- PMP or similar project management certification.
Desired Project Experience
- Enterprise Lakehouse Implementations: Databricks-powered Lakehouse implementations supporting scalable, trusted data products.
- Legacy Data Warehouse Cutover & Decommissioning: Parallel runs, reconciliation, and phased sunset strategies.
- ERP Data Ingestion & Modeling: Experience with PeopleSoft, Salesforce, Workday, and/or Oracle.
- External Data Delivery: Secure data delivery to external vendors and partners with SLAs.
- Data & AI Governance: Implementation of fine-grained, policy-driven data access controls
Location: Elkridge, MD 21075
Duration: 6 months
Schedule: Mon-Wed 8:30-5, Thur-Fri possibly to work until 6pm and Sat 8:30-2p REQUIRED
5 day work week, every other weekend off.
Note: Interview In-person interview required
Job Summary:
The client is seeking a dedicated and customer-oriented Retail Store Clerk for our location at Elkridge, MD 21075. As the face of our store, you will play a vital role in creating a positive shopping environment by greeting customers, assisting with product inquiries, managing inventory, and ensuring the store remains clean and organized.
Core Responsibilities
- Customer Service: Warmly greet customers, respond to product questions, and provide a friendly, helpful shopping experience.
- Store Maintenance: Stock shelves, rotate products, and maintain a clean, organized, and safe store environment.
- Sales and Checkout: Operate the cash register, handle financial transactions accurately, and ensure a smooth checkout process.
- Inventory Management: Process incoming shipments, monitor inventory levels, and assist with related stock tasks.
Required Skills and Qualifications
- Communication: Strong oral and written communication skills to interact effectively with customers and team members.
- Customer Service: Friendly, customer-oriented attitude essential for delivering excellent service.
- Attention to Detail: Ability to maintain accuracy in stocking, inventory management, and cashiering tasks.
- Fast-Paced Environment: Capacity to work efficiently under busy conditions.
- Physical Ability: Ability to stand, walk, bend, and lift for extended periods.
- Basic Math Skills: Proficiency in calculations involving whole numbers, fractions, and decimals.
Preferred Qualifications
- Prior experience in customer service, retail, or foodservice roles.
- Familiarity with Microsoft Office applications.
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Come work for us!
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
Our employees are key to our success.
Job Summary:
The Allocator is responsible for planning and analyzing the company's inventory to ensure the proper allocation of merchandise as well as forecasting sales in order to complete the proper flow of merchandise to the correct stores at the correct time.
Duties/Responsibilities:
- Analyze trends, store performance and customer profiles in order to distribute merchandise appropriately.
- Maximize stock levels while maintaining inventory flow and store stock position to improve sales performance.
- Maintain proper category assortment by store.
- Ensure sufficient quantities of advertised product are in stock on a per store basis.
- Set up and maintain min/ max parameters for specific store inventories.
- Maximize inventory productivity by properly allocating merchandise in terms of quantity and timing to the correct stores.
- Work closely with the Allocation Manager to understand product mix and assortment.
- Communicate with stores and operations in order to learn and understand specific requirements and opportunities.
- Utilize understanding of standard assortment strategies and nuances of supply chains to resolve store and distribution center inquiries regarding allocation and inventory.
- Collaborate with Buying groups to identify growth opportunities and minimize down-trending business. This includes identifying the best assortment of merchandise for stores, based on past sales performances, emerging trends, and store needs.
- Other duties as assigned.
Required Skills/Abilities:
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have strong merchandising, product and analytical skills.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- General knowledge of retail math literacy and application of concepts to daily operations.
- Results driven with demonstrated critical and creative thinking skills.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- Able to develop and maintain effective cross-functional relationships.
- Ability to compile and analyze statistics
- Good communication skills and the ability to work in a team or independent environment
- Knowledge of distribution and replenishment systems a plus
- Solid Microsoft Excel and Word skills
Education and Experience:
- Must have a high school diploma
- 2+ years retail experience in merchandise allocations/ distributions preferred, or equal value of in store experience.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use hands to finger, handle, or feel; and talk; or hear.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception.
- The incumbent must be able to work in a fast-paced environment.
Compensation: Allocator pay range: $48,000 - $52,000 annually. This role will be eligible for the company 401K plan.
LI#DNI
General Information:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
General Summary of Position
Assists physician with routine to complex invasive diagnostic and therapeutic cardiovascular procedures such as cardiac catheterizations; cardiac and vascular percutaneous transluminal angioplasties structural heart and other interventional procedures. Performs a variety of related ancillary support activities and other duties as assigned.
Primary Duties and Responsibilities
- Assists/scrubs in with physician during routine to complex invasive diagnostic and therapeutic cardiac and vascular procedures. Prepares catheters balloons guiding wires etc. to physician as needed.
- Prepares cleans and drapes appropriate site prior to invasive procedure ensuring a sterile field according to Association of Operating Room Nurse (AORN) standards.
- Enters required patient data into the computer connects electrocardiograph (EKG) and pulse oximeter monitors. Provides physical and psychological comfort to patients prior to during and post-procedure.
- Monitors electrocardiograph (ECG) blood pressure and other hemodynamic parameters during procedure in the Cardiac Catherization Laboratory (CCL).
- Assists with intra-aortic balloon pump (IABP) other cardiac assist devices and sets-up/removes arterial and venous lines as needed in the CCL CCU and ICU. Draws arterial blood gases (ABG) as requested by physician. Performs activated coagulation time tests to determine appropriate arterial/venous sheaths removal. Accompanies and monitors patient during transports.
- Prepares/cleans arranges and stocks room/equipment for next procedure. Maintains and stocks inventory such as catheters defibrillators monitors and temporary pacemakers. Provides monitors/external pacemakers to various locations within the hospital.
- Document required data prior to during and post-procedure and enters appropriate codes/charges/equipment used into computer for statistical/billing reports.
- Discharges/transports patients from procedure room. Communicates/instructs patient regarding post procedure site care instructions and precautions as appropriate.
- Provides patient's family/significant others with information related to procedures according to departmental policy and procedures.
- Participates/responds to post-cardiac catheterization site bleeding hematomas pain loss of distal pulse etc. as appropriate and documents findings and resolution.
- Participates in the orientation training and inservices of other/new personnel as defined by CCL manager and departmental educator.
- Administers contrast at the direction of the physician while the physician is in the room directing the administration and dosage.
Minimal Qualifications
Education
- High School Diploma or GED including completion of a Cardiovascular Technologist training program and/or related college level education in basic sciences. required
Experience
- Experience in cardiovascular laboratory procedures particularly as relates to cardiac and vascular interventional procedures preferred
Licenses and Certifications
- RCIS - Registered Cardiovascular Invasive Specialist with Cardiovascular Credentialing International (CCI) within 1 Year required or
- R.T.(R)(CI) - Registered Technologist in Cardiac-Interventional Radiography within 1 Year required
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
- Additional unit/specialty certifications may vary by department or business unit.
- Health Services/ACLS required
Knowledge Skills and Abilities
- May require the use of specialized medical equipment (i.e. EEG EKG blood analyzer) or data processing equipment (i.e. tape drives consoles).
This position has a hiring range of : USD $38.79 - USD $66.86 /Hr.
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
* Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $16.00 - $16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
**Job Description
**: As a Warehouse Associate at DHL, you will be responsible for a variety of tasks essential to warehouse operations.
These include receiving, processing, and storing incoming stock, picking and filling orders, and packing and shipping orders.
You will be expected to maintain accurate inventory records, organize stock, and keep the warehouse clean and orderly.
The ideal candidate will have experience in warehouse operations, strong organizational skills, and the ability to work in a team-oriented environment.
This role requires attention to detail, the ability to operate warehouse equipment, and a focus on safety and efficiency.
Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more! Excellent local leadership.
US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.
Main Ingredients of the Job
Safely drive trucks to customers and meet scheduled customer delivery times
Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
Verify accuracy of delivery with customers and obtain proper signatures
Handle collections and payments from customers when applicable
Professionally perform customer service responsibilities to enhance our client experience
Perform all pre-trip and post-trip equipment inspection
Physical Requirements
Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift required
Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required
What You Bring to the Table
Register to the FMCSA Clearinghouse*
Must be at least 21 years of age
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
Minimum of six months commercial driving experience (any industry) OR three months commercial driving experience in the food and/or beverage delivery industry required
Ability to operate manual transmission preferred; may be required in specific locations
Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.
Why US Foods
US Foods® helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.
Great drivers are crucial to the US Foods® team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.
At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!
At US Foods®, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.
*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see “Clearinghouse Help” field on the clearinghouse page.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected rate for this role is between $70,000 and $150,000 annually.
As applicable, this role will also receive overtime compensation, retention bonus, component pay based on cases, mileage, stops, etc.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, employee stock purchase plan, and life insurance