Banking And Financial Services Jobs in Laurel

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products in Elkridge and surrounding areas within Maryland from a service truck which you can house at your residence. The opportunity from our Elkridge, MD, office offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Position: Resident Service Associate

Location: Silver Spring, MD – The Pearl

Reports to: Property Manager, The Pearl

Position Type: Full Time

Objective:

The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro’s Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.

As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!

Key Responsibilities:

As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:

• Know the residents and building and exceed resident expectations by anticipating their needs.
• Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
• Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
• Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
• Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
• Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
• Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
• Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
• Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
• Respond to on-site emergencies, as needed, within a reasonably short response time.
• Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
• Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams – keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors’ actions on site and coordinate escorts for occupied apartments.
• Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
• Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
• Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
• Walk available or targeted apartments to ensure they are rent-ready.
• Support future residents before and during the move- in process – do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
• Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.

Position Requirements & Qualifications:

• A minimum of 2 or 3 years of full time successful work experience in a customer service role
• A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
• Strong command of the English language; verbal and in writing
• Determined, persistent and consistent follow up actions until issues are resolved.
• Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
• Outstanding work ethic; reliable, on time, trusted to work independently
• Maturity and grace in all situations; discernment to know when to escalate an issue to management.
• Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
• Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
• Social media and computer savvy; able to pick up on software programs easily.
• Microsoft Office Suite skills and experience required.
• Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
• Capable of effectively managing multiple initiatives simultaneously.
• Required to work at least one weekend a month in rotation, or as needed and assigned.
• Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower’s hiring standards and be willing to work in-office.

Preferred Qualifications include:

• College Degree preferred
• Multifamily residential experience highly preferred

The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.

If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.

About The Tower Companies

For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.

Field Manager – Commercial Operations

Overview:

The Field Manager is responsible for overseeing all day-to-day field operations within the commercial services division. This role leads field teams, ensures safe and efficient job execution, monitors productivity and job costs, and supports customer satisfaction. You’ll be collaborating closely with dispatch, project coordination, and departmental leadership to ensure smooth workflows and operational success. This is an in the office role.

What you’ll be doing:

• Lead, train, and support Field Supervisors, Technicians, and Apprentices
• Set expectations for field staff and hold team members accountable to performance and safety standards
• Oversee daily field scheduling, dispatching, and workload allocation
• Conduct job site visits to ensure quality workmanship, productivity, and proper safety practices
• Monitor material usage, labor hours, job costs, and field efficiency
• Reinforce company safety protocols and assist with incident or claim investigations
• Support hiring, onboarding, training, and disciplinary actions for field staff
• Work with the coordination team to ensure proper technician assignment for each job
• Provide quick-turn estimates for small projects when necessary
• Ensure all work complies with local codes, regulations, and company standards
• Resolve customer concerns, complaints, and invoice disputes
• Participate in after-hours emergency call rotation
• Maintain strong communication with the Department Manager, Call Center, Project Coordination, and Accounting teams

What we need:

• 5+ years of related field experience in HVAC, Wastewater, MEP, Transportation or Fleet
• Plumbing, Wastewater or Trade background a plus
• 5+ years of supervisory or management experience
• Bachelor’s degree in Business Management or related field (preferred)
• Strong leadership, communication, and organizational skills
• Ability to manage multiple field priorities and personnel
• Ability to navigate construction site environments
• Proficiency with administrative tasks and willingness to learn company software

You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will take ownership of your career development through a variety of cross-training opportunities.

As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week.

Job Responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, and Skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred Qualifications, Capabilities, and Skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at https:///Safe/SitePages/default.aspx.

About the Role

The Executive Assistant acts as an extension of the President & COO managing priorities, serving as a proxy in key meetings, creating structure around decision-making, and ensuring follow-through across a complex operational organization.

This role requires judgment, independence, assertiveness, and comfort operating with vague direction.

This is a fit for someone who is:

• Highly organized and assertive
• Agile and not rattled by having to make quick pivots
• Able to manage up and take initiative
• Strong at interpreting data and identifying risks
• Comfortable joining or leading meetings on behalf of an executive
• Naturally proactive and anticipatory

Key Responsibilities:

Executive Proxy & Meeting Partnership

• Attend meetings on behalf of the President & COO when needed
• Capture decisions, risks, action items, and follow-ups
• Ensure accountability across Directors and cross-functional teams
• Escalate appropriately without over-escalating

Operational Cadence, Planning & Briefings

• Build and manage weekly agendas for Directors of Operations
• Prepare structured read-aheads, daily briefings, and priority summaries
• Identify opportunities for the President to have focused, uninterrupted work time

Project & Initiative Tracking

• Track cross-functional initiatives, deadlines, and milestones
• Monitor key metrics and dashboards; flag trends or operational risks
• Provide concise synthesis for decision-making

Calendar & Email Management

• Own complex calendar and prioritization workflows
• Protect executive focus time and navigate competing internal demands
• Triaging inbox communications; prepare summaries and recommended responses

Communication & Relationship Management

• Liaise between the President and senior leaders
• Maintain consistent communication tone and professionalism on the executive’s behalf
• Build trust and rapport across a fast-paced operations environment

Other Responsibilities

• Limited travel (approximately every other month) for onsite operational sessions
• Support special assignments, meetings, expenses, and coordination tasks
• Occasional early morning/early evening availability when required

Required Experience

Must-Haves

• 5-10+ years supporting senior executives (C-suite strongly preferred)
• Proven experience acting as a proxy or representing an executive in meetings
• Experience supporting multiple senior leaders simultaneously
• Exposure to metrics, dashboards, or operational reporting
• Project management experience or strong project coordination background
• Demonstrated ability to operate with limited direction
• Experience in one or more of the following industries:
• Health & Human Services
• Medicaid / Public Health
• Financial Services/Financial Management Services
• Medical practices
• Nonprofit sector
• Government / Federal / State agencies

Nice-to-Haves

• Experience interpreting operational data or KPIs
• Familiarity with travel management tools (Navan, Concur, etc.)

Behavioral & Work Style Expectations

We are seeking someone who:

• Maintains composure and sound judgement in high pressure or time sensitive situations
• Demonstrates receptiveness to constructive feedback and incorporate it into ongoing performance
• Operates with a strong service orientation while exercising initiative and ownership of responsibilities
• Make timely, well-reasoned decisions when operating with incomplete or evolving information
• Effectively manages priorities and communication in support of a fast-paced executive environment
• Anticipates needs and takes appropriate action to maintain operational effectiveness
• Demonstrates adaptability and persistence in a dynamic work environment

Work Model

• Primarily in-office in Silver Spring, MD (required)
• Standard schedule aligns with the executive (generally 8–5), with flexibility based on needs
• Occasional extended hours depending on travel, meetings, or key priorities
• Hybrid flexibility only when the executive is traveling

Why Deliver with Door Dash?Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you.

Whether you're looking for a side hustle or a full-time gig, delivering with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, Door Dash offers diverse earning opportunities so you can maximize your time.

Total flexibility: Dash when it works for you.

Set your own hours and work as much—or as little—as you want.

Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.

Instant cash flow: Get paid the same day you dash with Door Dash Crimson
*.

No deposit fees, no waiting.

Quick and easy start: Sign up in minutes and get on the road fast.
**Simple Process: Just pick up, drop off, and cash out.

Payday is in your back pocket.

Basic Requirements18+ years old
*** (21+ to deliver alcohol)Any car, scooter, or bicycle (in select cities)Driver's license numberSocial security number (only in the US)Consistent access to a smartphone How to Sign UpClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher app and go
*Subject to eligibility requirements and successful ID verification.

The Door Dash Crimson Deposit Account is established by Starion Bank, Member FDIC.

The Door Dash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Plan, lead and coordinate lithography Press production to exceed internal and external customer expectations in safety, quality, productivity, schedules, housekeeping and employee relations.

Responsibilities:

• Work to eliminate all unsafe behaviors and conditions within the plant. Fully support and practice Safety Training Observation Program techniques on a daily basis. Assure the maintenance of excellent housekeeping practices and safety awareness on all shifts.
• Maintain positive communication within the Pressroom on all shifts. Communicate effectively with all internal external customers to insure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory.
• Work with other members of Press Management to create the appropriate training material to facilitate the continual growth of all Press employees
• May make recommendations regarding hires, terminations, promotions, transfers, and training of Pressroom personnel. Motivate staff in support of department objectives and timely and effective schedules to ensure production goals.
• May be responsible for determining appropriate manning for each shift along with other supervisors, departments and co-workers. Coordinate manning efforts to effectively meet all quality and production requirements.
• Maintain and monitor the completion of all necessary records and documents as assigned.
• Foster the continual use and implementation of the philosophies and tools that are taught through our Total Quality Program. Promote the concept of working together as a team and with other departments to build continual improvement within the company.
• Perform other related duties as required.
  
  

• Must have the ability and willingness to work multiple shifts, including nights.
• Attention to detail
• Strong team building and leadership abilities
• Ability to teach and mentor
• Minimum High School Diploma or GED. Bachelor's degree in applicable field is preferred.
• 10 or more years working in a printing environment with exposure to multiple forms of press equipment
• Minimum 1 year experience in a supervisory or lead function
  
  

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $69,000 to $106,300 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).