Salesforce Jobs in None, CA

We're partnering with N28 Technologies, a boutique AI + Salesforce Implementation Partner, to find their first Account Executive!

N28 was founded by a Salesforce alum whose goal is to provide best-in-class IT services with unmatched customer focus. They are building innovative AI, Data, and Salesforce solutions for their customers with a focus on Healthcare, Manufacturing, Semiconductor, and Hi-Tech verticals. You will have the opportunity to work on a mid-sized team executing projects across the spectrum of customer segments, which guarantees rapid professional growth. Lately, they’ve partnered with Cohere and AWS to offer AI solutions beyond the Salesforce platform. They offer competitive salaries, bonus incentives, benefits, and flexible hours. Join them at this exciting time as they scale and grow!

Your Mission

You will be the first dedicated Sales Hire at N28 Technologies. You will be a major contributor to the continued growth of the company by bringing in-depth knowledge of technology solutions across GenAI, Salesforce, and Data solutions.

The Account Executive will be accountable for both farming (up-sell & cross-sell) and hunting for new business. You will be responsible for driving profitable growth from the account(s) by:

• Executing automation-friendly sales qualification, pre-sales, and solution development processes that ensure new and repeat business
• Developing strategic relationships with decision-makers and influencers within the customer’s organization
• Ensuring customer satisfaction by working closely with their engineering and delivery teams

Responsibilities

• Build a trusted group of referable contacts who can vouch for N28
• Execute a plan to develop allies and partner allies, build personal connections, and gain access to new contacts
• Develop and strengthen relationships with decision-makers and influencers within accounts; become a trusted IT advisor to customers
• Identify opportunities for growth within accounts and lead account strategy and planning
• Regularly monitor sales trends and market dynamics and incorporate insights into existing sales processes
• Showcase N28’s offerings as a strategic fit for customer organizations through workshops, presentations, and executive meetings
• Promote higher-value services and solutions aligned with N28’s offerings

Requirements

• Deep experience and established relationships (CIOs/C-suite, Sales Ops, and others) within Healthcare & Lifesciences, Manufacturing, Semiconductor, and Hi-Tech companies
• Strong understanding and hands-on experience with Salesforce and AWS (including Connect and GenAI) products and GTM strategies
• Familiarity with MEDDIC/MEDDPICC or Challenger sales frameworks preferred
• Experience with professional services delivery highly preferred
• Pragmatic mindset and strong communication skills
• Experience working with offshore or near-shore teams is a plus
• Strong situational analysis, negotiation, and decision-making abilities
• Detail- and quality-oriented with a desire to quickly learn new concepts, business models, and technologies
• Previous experience managing $2M – $4M+ accounts

Benefits

They offer medical, dental, vision, and life insurance for all employees.

They also provide three weeks of paid time off annually.

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit from your Los Angeles or San Francisco home office with up to 50-75% travel

The Architect & Designer (A&D) Business Development Manager reports to the Director of Go-to-Market Strategy, Single Family New Construction. This role is primarily a development role serving as an individual contributor responsible for individal market results as well as working alongside field sales reps to drive activity with the design community. Individual contributor tasks will include account management activites, specification creation and strong partnership with all internal and external stakeholders. Additionally, the A&D Business Development Manager will collaborate with the local field sales teams to drive activity in their local marketplace and coordinate the fulfillment of specified projects.

What You’ll Do:

• Build and nurture a specification network through various activites to engage with the audience.
• Develop project specifications with specifiers to include projects across our brands.
• Utilize to log, track and maintain your pipeline from inception to completion and maintain customer records.
• Maintain a project pipeline that will be fulfilled through established Sales Channels (dealers and contractors), coordinated with the local field team.
• Able to host, lead and present product trainings or Continuing Education Units (CEUs) in front of large audiences.
• Collaborate with local sales team and identify key dealers working with the design community to develop a strategic plan to engage with them.
• Identify trends, changes in industry standard and regulations, product opportunities, and competitive landscapes.
• Develop a solid understanding of company products and our market development sales approach to effectively engage with prospective customers.
• Assist in funneling feedback, creation and/or maintenance of sales tools.
• Engage in local relevant specifier associations (AIA, ASID, ICAA, DLN, etc.).
• Drive incremental growth in the region and accelerate the adoption of new products.

What You’ll Bring:

• 5+ years of sales experience in architectural product sales.
• Ability to develop and nurture relationships.
• Understanding material aesthetics and project priorities by balancing technical and design sales approaches.
• Track record of proven results in project and account management activities.
• Able to read drawings and convey construction expertise.
• Ability to recognize new design trends.
• Works autonomously, entrepeneurial in spirit and driven.
• Ability to work with and understand complex channels & distribution models.
• Basic understanding of fundamental finanical concepts.
• Travel 50-75%
• Valid driver's license
• Bachelor's Degree required, preferably in Architecture

What You’ll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $111,200K to $139,100K. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• 11 paid holidays per year
• Paid vacation
• (Paid sick leave)
• Wellness Program, Employee Assistance Program, Parental Leave
• Employee Stock Purchase Plan
• Community Involvement & Sustainable Solutions
• Click here to learn more about our benefits

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

Applications are being accepted on an ongoing basis.

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The BBSI Payroll Specialist position is a key member of the business unit team that consults on a broad range of organizational and management areas. The primary objective of the Payroll Specialist is to process perfect and timely payrolls for around 60-80 clients with a variety of pay periods, pay cycles, and payroll complexities. Additionally, the Payroll Specialist will work closely with clients to understand their payroll and accounting systems and processes to help identify and recommend process improvements.

The successful candidate must demonstrate strong business acumen and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver value to our clients and internal teams.

This position reports to the Area Manager and works in partnership with other positions within the business unit, branch and corporate office.

Duties and Responsibilities

• Run high volume perfect and timely on- and off-cycle payrolls (800+ employees) for multiple client companies
• Become an expert in new client onboarding, BBSI payroll, CRM (Salesforce), timekeeping and HRIS systems. Identify systems options to achieve better results for clients and BU members
• Perform on-site client payroll training, HRP web training and use of all feature functionalities relevant to client
• Become subject matter expert on client data including turnover, ongoing or seasonal headcount fluctuations, time & attendance, building payroll bridges, import & export requirements, prevailing wages, job costing, certified payroll, standard & custom reporting requirements of client companies

Desired Skills and Experience

• Minimum 5 years of payroll experience – ideally in a multi-client, fast-paced, demanding environment
• Strong client service orientation and superb customer service skills
• Demonstrated experience in process improvement and streamlining – within prior role or department
• Experience as a bookkeeper or accountant desirable
• Must be self-driven to succeed and help drive success for our business owners
• Knowledge of wage and hour laws and taxability of wages.
• Exposure to workers’ compensation claims management helpful.
• Effective communicator with individuals at all levels within an organization
• Professional appearance and demeanor; excellent verbal and written communication skills
• Exceptional time management skills and ability to work collaboratively in a team setting, with minimal supervision
• Systems experience including proficiency in MS Office, particularly Outlook, Excel and Word. Experience in CRM, Citrix preferred, HRP software experience a big plus
• Associate’s degree preferred; advanced degree is a plus
• CPP or FPC designation highly preferred
• MS Office experience
• Approximately 10% of time to be spent out of the office (local travel within 50 miles of office) for client visits and onsite training

For Individuals with these requirements, this position offers at a minimum:

• The stability of working for a publicly traded, growth-oriented company
• Phenomenal work environment where we work hard, have fun, promote growth and development, and build great relationships with solid business professionals
• Opportunity to impact the success and growth of client companies and BBSI
• Knowledge that you are working for a results-oriented organization
• Experience interacting with professionals in multiple industries

Salary and Other Compensation:

The starting income range for this position is $35.00-$37.00 hourly. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.

This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.

Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.

Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.

If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. Please apply via this posting and not by contacting our local or corporate offices.

Click here to review the BBSI Privacy Policy: applicants: to see how we protect your data, visit our website at:

JOB DESCRIPTION :

Title : PROGRAM MANAGER V (SMB Operations Program Manager)| No C2C

Location : Cupertino , CA ( 8am to 5pm PST hours)

Client : Fortune 50 Clients

Duration : 12 Months contract with possible extension

Role Specific Summary:

Retail Operations creates the tools and programs that empower teams to provide a one-of-a-kind, only-at-Client experience. The SMB Operations and Strategy team builds the programs, systems, and processes that enable business sales specialists across 530 stores and 30+ online countries to serve small and medium business customers.

As an SMB Operations Program Manager, you will own critical programs that directly impact how Client serves SMB customers globally. You will help define the long-term strategy for SMB, drive ClientCRM strategy and feature prioritization, and execute improvement projects such as new customer feedback mechanisms.

You thrive on turning ambiguity into action — building the checklists, dashboards, and processes that help business sales teams succeed. You are equally comfortable analyzing CRM data to inform roadmap decisions and writing clear communications to help field teams adopt new processes.

Key Responsibilities:

• Collaborate with Product, Engineering, Logistics, Supply, Fraud, and Product Marketing teams to streamline and optimize cross-functional processes, ensuring maximum efficiency and effectiveness.
• Synthesize research, market data, and cross-functional initiatives into an executive-ready SMB strategy — diagnosing current performance vs. gaps, identifying Client’s differentiated competitive advantage, and defining priorities with specific investment requirements and ROI projections.
• Drive ClientCRM strategy and roadmap influence:
• Analyze CRM usage and sales team needs.
• Recommend feature priorities to Product and Engineering teams.
• Lead strategic business cases (e.g., evaluating migration to Salesforce).
• Drive adoption initiatives to improve system usage and sales outcomes.
• Execute improvement projects:
• Lead cross-functional initiatives such as SMB trade-in programs.
• Launch new NPS surveys with Customer Insights.
• Drive operational enhancements requiring stakeholder coordination and change management.
• Communicate program launches to field teams:
• Write clear, concise communications explaining new processes, system updates, and operational changes.
• Ensure smooth adoption across all regions.

Minimum Qualifications:

• 5+ years in program management, strategic operations, or consulting roles with focus on operational execution and process improvement.
• Proven success launching complex, multi-quarter programs involving cross-functional stakeholders (Engineering, Product, Logistics, Sales, Finance).
• Experience influencing product or systems roadmaps through data-driven recommendations and business case development.
• Strong analytical skills with ability to build performance metrics and reporting to inform decisions and measure program success.
• Track record of identifying process inefficiencies and implementing scalable solutions across large, distributed teams.
• Excellent written communication skills — able to translate complex processes into clear guidance for field teams and crisp recommendations for leadership.

Preferred Qualifications

• Experience in sales operations, B2B commercial programs, or Retail operations.
• Familiarity with CRM systems (Salesforce, custom platforms) and driving user adoption.
• BA/BS or equivalent experience; MBA is a plus.

Project Manager - Salesforce & Model N Lead

Location: South San Francisco, CA

Role Overview

We are looking for a high-energy Project Manager to lead the implementation and optimization of our Salesforce and Model N platforms. You will be the primary conductor for cross-functional teams, ensuring that our sales processes and revenue management systems are perfectly synced.

This isn't just about moving tickets; it’s about understanding how a deal moves from a lead in Salesforce to a contract and rebate structure in Model N.

Key Responsibilities

• End-to-End Delivery: Lead the planning, execution, and delivery of Salesforce and Model N projects (implementations, upgrades, and migrations).
• Stakeholder Alignment: Act as the primary liaison between Sales Operations, Finance, Legal, and IT to ensure the technical roadmap supports business goals.
• Process Architecture: Map out "Lead-to-Cash" workflows, identifying where Salesforce ends and Model N begins to ensure data integrity.
• Agile Governance: Manage the backlog, lead sprint ceremonies, and remove blockers for developers and functional consultants.
• Risk Mitigation: Proactively identify "gotchas" in the Model N/Salesforce integration—especially regarding pricing logic, rebates, and compliance.
• Vendor & Resource Management: Coordinate with third-party implementation partners and internal technical teams.

Required Qualifications

• Experience: 5+ years of Project Management experience, specifically within the Salesforce ecosystem (Sales/Service Cloud).
• Domain Expertise: Proven experience managing Model N (Revenue Cloud, Rebates, or Regulatory modules) implementations.
• The "Tech-Functional" Blend: You don't need to code, but you must understand Salesforce objects and Model N’s data structures well enough to challenge a solution design.
• Methodology: Strong proficiency in Agile/Scrum (Jira/Confluence power users preferred).
• Certifications: PMP or CSM is preferred. Salesforce Admin or Model N functional certification is a massive plus.

HCLTech is looking for a highly talented and self- motivated Principal AI Architect to join it in advancing the technological world through innovation and creativity

Title: AI Architect

Location Santa Clara (USA)

As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference.

You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google, , Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce.

Working at the highest levels, you will engage AI, Technology and Business leaders in the world’s most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives.

This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients

Key Responsibilities

What you’ll do

Multi-Agent Architecture Patterns: Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases.

Memory System Design: Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers.

Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS).

Cross-Cloud & Vendor Integration: Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits.

GenAIOps & Observability: Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost.

Safety, Security & Governance: Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows.

Enterprise Integration & Scalability: Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance.

Technical Leadership & Client Advisory: Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership.

Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry.

Core Qualifications (The Bar)

•Enterprise Experience: 8–10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture.

•Cloud Expertise: Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other.

•GenAI & LLM Depth: Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock).

•RAG & Orchestration: Proven experience designing complex RAG pipelines.

•Model Fine-tuning: Experience with instruction tuning or fine-tuning strategies for LLMs.

•Leadership & Advisory Skills: Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance

Desired Skills & Experience

• Multi-Agent Systems: Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents).
• Multi-Cloud Experience: hands-on architectural expertise across all three major clouds (Azure, AWS, GCP).
• GenAI Ops & Governance: Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing
• Framework Expertise: Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel).
• Thought Leadership & Open Source: Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects.
• Certifications: Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).

Compensation & Benefits

HCLTech offers a highly competitive compensation package for this role, commensurate with experience. This includes a base salary, performance-based bonus, and comprehensive benefits. A specific salary band will be discussed with qualified candidates during the initial screening process.

Scope by Level

Senior Architect: Own end-to-end architecture for 1–3 programs/accounts. Lead technical architecture reviews and decision-making on agentic design patterns. Mentor senior engineers and emerging

Architects. Drive thought leadership through internal documentation and architecture governance. Represent HCLTech in client C-level conversations for assigned accounts.

Principal Architect: Portfolio-level ownership across multiple clients and programs. Define enterprise strategy for agentic AI adoption—roadmaps, best practices, architectural standards, and governance frameworks. Influence global partner strategies (Microsoft, Google, AWS) and contribute to HCLTech’ s overall AI/Cloud roadmap. Represent HCLTech as a recognized industry leader through conference speaking, published research, and advisory board participation. Mentor other architects and shape hiring/capability building for the AI architecture practice.

Soft Skills & Behavioural Competencies

We are looking for professionals who combine deep technical expertise with strong interpersonal and leadership abilities. Specifically:

• Clear, Multi-Level Communication
• Strategic Thinking & Advisory Mindset
• Cross-Functional & Cross-Vendor Collaboration
• Pragmatic Problem-Solving
• Ownership & Accountability
• Continuous Learning & Adaptability
• Customer Obsession & Trust-Building
• Leadership & Mentorship
• Change Agent Mindset

Pay and Benefits

Pay Range Minimum: Base $ 200000 Per Year

Pay Range Maximum: Base $ 220000 Per Year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

AI is an emerging technology. Building in-person communities where people can learn, discuss and connect with peers on the topic is critical to raising awareness of AI Agents and accelerating adoption. To help educate the market, we will run inspiring Fin Meetups in major cities in the US.

As the Senior Community Events Marketing Manager, you’ll be at the heart of our community marketing strategy. This is a brand new role, that you will play a key part in shaping. You will be the lynchpin for our meetups, partnering with R&D, Marketing, our technical partners and customers to plan, promote and deliver regular meetups and events in the US.

The right candidate is an experienced events marketer who is passionate about building communities and brands.

• Own Fin Meetups and events that support our Community strategy.
• Identify opportunities to connect in-person events with our online Community strategy.
• Own all aspects of event management including partner coordination, venue selection, AV production, signage, logistics, onsite requirements, vendors and budget.
• Collaborate with marketing teams to leverage other assets for events.
• Develop brand-focused metrics to demonstrate the impact of your events.
• Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events.

• 5+ years of events marketing experience at a technology company, preferably in a community-oriented role.
• Independent project driver who delights in organizing and executing with high attention to detail.
• A generalist who is willing to apply themselves to any area to ensure success, and enjoys converting ambiguous opportunities into clear impact.
• AI-first marketer who already uses AI wherever possible to help evolve their function.
• Strong stakeholder management skills, comfortable setting expectations and keeping teams on track.
• A clear and proactive communicator who can concisely craft messages to internal and external stakeholders, including presenting to leadership teams.
• Understand brand awareness metrics, and can demonstrate the impact of your events.
• You understand the AI market and the topics customer service and product leaders are interested in.
• Experience with Salesforce, Marketo and Intercom is a bonus.

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

Base salary and benefits details: The base salary range for candidates within the San Francisco Bay Area is $143,100 - $177,375. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

LI-Hybrid

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Intercom is an equal opportunity employer. Create a Job Alert. Interested in building your career at Intercom? Get future opportunities sent straight to your email.

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Please note, we are looking for someone who will be able to come into our downtown San Francisco office on a hybrid basis (3 days / week).

We are looking for a Product Marketing Manager (experience dependent, we are open to hiring Senior up to Lead level) who will be responsible for managing the go-to-market strategy, positioning, and sales enablement programs for Zip’s emerging offerings. The ideal candidate for this position is a product marketing champion with exceptional communication abilities, creative flair, and strong analytical skills. You’re someone who can both build and execute, operate without a set playbook, and thrive in a fast-paced environment.

As a strategic cross-functional partner, you’ll drive alignment across our go-to-market, product, design, and engineering teams and engage in meaningful research with customers and the broader market. Example initiatives include spearheading launches of innovative procurement products, creating tools to boost sales effectiveness in new segments, interacting with analysts and trade press, and delivering presentations to customers, partners, and internal audiences.

• Collaborate with product management and key executives to define the vision, strategy, and roadmap for Zip’s portfolio of products

• Develop narratives and value propositions to effectively target buyers, analysts, press, internal teams, and partners

• Partner with internal teams to create compelling content (one-pagers, sales pitches, webinar presentations, blogs, webpages, whitepapers, customer stories, etc.) that generate pipeline and accelerate sales

• Deeply understand the competitive landscape and analyze competitors to identify strengths, weaknesses, opportunities, and threats

• Collaborate with sales teams to build enablement programs, sales plays, and other critical materials that differentiate our solution

• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of product marketing initiatives and identify areas for improvement

• Identify new market opportunities and inform go-to-market strategies by gathering customer feedback, researching market trends, and understanding the regulatory landscape

• 5+ years of product marketing experience in a fast-paced, B2B SaaS company

• Mastery of foundational product marketing skills (messaging & positioning, go-to-market strategy, audience segmentation, sales enablement, content creation, market research, etc.)

• Proven track record of building and maintaining strong relationships with product management and other cross-functional teams

• Excellent communication, storytelling, and presentation skills (written, verbal, and visual)

• Experience extracting insights from data, articulating findings, and influencing stakeholders on strategic proposals

• Strong project management skills in order to plan and execute multiple projects simultaneously

• An ability to work both independently and collaboratively

• Bachelor's degree or higher in a related field of study

• Experience and/or domain knowledge in the B2B procurement, finance, or workflow management space

• Deep understanding of the enterprise technology sales motion and end-to-end customer lifecycle

• Master’s degree or MBA

The salary range for this role is $170,000 - $200,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity

• Full health, vision & dental coverage

• Catered lunches & dinners for SF employees

• Commuter benefit

• Team building events & happy hours

• Flexible PTO

• Apple equipment plus home office budget

• 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

As Zip's Senior Community Marketing Manager, you will own our end-to-end community strategy, execution, and member experience. You will build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession. This is a highly visible role focused on delivering measurable impact across engagement, thought leadership, pipeline influence, and customer advocacy.

This role spans four core pillars: Community Events & Meetups, Influencer & Thought Leadership Programs, Community Forum & Engagement, and Community Learning & Development (supporting).

The ideal candidate is either a former procurement or finance leader who deeply understands the space, or a proven community builder with a track record of creating and scaling high-impact B2B communities.

• Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
• Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
• Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
• Experiment with new formats, such as community-hosted experiential events held at customer offices

• Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
• Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
• Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities

• Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
• Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
• Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders

• Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
• Align educational offerings with broader community and marketing strategies to maximize participation and member value

Community Marketing Professional

• 5+ years building and scaling B2B SaaS communities with measurable impact
• Proven experience planning and executing virtual and in-person community events
• Strong facilitator with excellent communication skills and relationship-building abilities
• Proficient with community platforms (Slack, webinar tools, event management software)
• Experience working cross-functionally with content, product, and marketing teams
• Familiarity with procurement, finance, or enterprise SaaS is a plus

Former Procurement or Finance Leader

• 5+ years of experience in procurement or finance
• Strong network and credibility within the procurement and/or finance community
• Passion for building practitioner communities and facilitating peer learning
• Experience with thought leadership (speaking, writing, or content creation)
• Natural connector with excellent communication skills
• Eagerness to learn community marketing tools and best practices

The salary range for this role is $120,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

We’re looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn’t exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!