Sales Jobs in Sterling

60 positions found — Page 4

Store Manager, Tysons Corner
Salary not disclosed
Tysons Corner, VA 1 week ago

STORE MANAGER, LIFESTYLE

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU’LL DO:

  • Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
  • Recruit, hire, and retain best in class talent
  • Deliver operational excellence in all store processes
  • Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities
  • Create foot traffic through community involvement and hosting events
  • Build a client book through establishing client relationships to drive additional traffic and create client engagement
  • Drive Omni channel sales by utilizing all available tools and technology

YOU’LL NEED TO HAVE:

  • 2+ years of Store Manager experience at a specialty retailer

WE’D LOVE TO SEE:

  • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
  • Well connected with the ability to engage; a true brand ambassador
  • Customer service obsessed; ability to sell with a passion for styling and love for fashion
  • Strong in performance management and team development
  • Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

  • Cross-Brand Discount
  • Clothing allotment
  • Competitive paid time off
  • Internal mobility across Versace, Jimmy Choo and Michael Kors
  • Exclusive Employee Sales
  • Paid Parental Leave
  • 401k Match


The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

Not Specified
Floor Manager
🏢 Aritzia
Salary not disclosed
Tysons Corner, VA 1 week ago

THE TEAM

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.


THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.


THE ROLE

As the Boutique Lead, you will lead the team to:

  • To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
  • To create an optimal balance of sales and service by having the right people, in the right place at the right time.
  • To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
  • To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
  • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience


THE QUALIFICATIONS

The Boutique Lead has:

  • A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
  • A dedication to quality and investing in results that add value to the business at all times
  • A deep understanding and commitment for the industry in which we operate
  • A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture


THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

  • If applicable in location: A-OK Café – Our world-class café located on-site
  • Product Discount – Maybe you’ve heard of our famous product discount? You have now.
  • Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
  • Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.



ARITZIA


Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.


Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Not Specified
Government Account Representative
Salary not disclosed
Reston, VA 1 week ago

Drives sales and manages relationships within federal, state, and local government markets for technology portfolios. Oversees the entire sales process — from lead generation and opportunity qualification to quoting, forecasting, and deal closure — while ensuring compliance with procurement regulations. Coordinates targeted marketing campaigns, maintains accurate pipeline forecasts, and works closely with internal teams to deliver competitive, compliant solutions that meet agency requirements.


This role is a hybrid schedule based out of our office in Reston, VA.


Overall Responsibilities:

  • Manage Deals: Oversees the full sales cycle for federal, state, and local opportunities, from initial engagement to contract award and delivery.
  • Sales Driven Mindset: Proactively generates business, overcomes challenges, builds relationships with customers and closes deals in a competitive landscape.
  • Technology Expert: Maintains a high level of knowledge on current technology portfolio for vendors and remains educated in new emerging technologies in the marketplace.
  • Quoting & Proposal Development: Prepares and submits accurate quotes, proposals, and contract documents in alignment with agency requirements and procurement regulations.
  • Forecasting & Pipeline Management: Maintains an up-to-date sales forecast and CRM pipeline to support accurate revenue projections and resource planning.
  • Lead Generation: Identifies and qualifies new government opportunities through research, networking, and leveraging agency procurement databases (e.g., , FPDS).
  • Resilience and Persistence: Frequently follows up with customers, overcomes objections and remains optimistic while navigating business challenges.
  • Marketing Campaign Execution: Coordinates and runs targeted marketing campaigns for the public sector, including webinars, events, and digital outreach.


Desired Qualifications & Experience:

  • Confident and Assertive Communicator – the ability to confidently communicate both internally and externally.
  • Self-starter who shows initiative with their own campaigns, projects, and plans.
  • Adaptable, quick learner and with the ability to thrive in a fast-paced sales environment.
  • Strong attention to detail skills to understand and execute quoting and ordering process.
  • Proficient in Microsoft Office programs.
  • Ability to travel to events and meetings.
  • BA/BS degree in Professional Sales, Business, or related discipline.
  • 1-2 years of work experience in sales, account management, business development, customer service, or other related field.


Carahsoft is an equal opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or

protected veteran status.

Not Specified
Assistant Sales Manager
Salary not disclosed
Reston, VA 1 week ago

The Assistant Sales Manager is responsible to supervise the provision of real estate brokerage services by associate brokers and salespersons assigned to a branch office or a real estate team. This position is responsible for monitoring all real estate documents even if they delegate the preparation and safekeeping of the documents to someone else. This position will also be assigned specific programs to oversee within the office in order to provide hands-on leadership experience to further develop sales management skills. This position is designed to develop and prepare real estate professionals to move into potential future sales management position within the Company.

Essential Duties and Responsibilities

Job duties may vary based on the experience and/or the needs of the assigned sales office. Duties may include some or all of the following:

  • Performs daily office management responsibilities and leads assigned programs within the sales office.
  • Runs assigned office activities and programs which may include:
  • Training and development of new Sales Associates
  • Sales office meetings
  • Sales office training
  • Call Sessions
  • Open House program
  • com
  • One Company – “All Under One Roof”
  • Plans and supervises the implementation in listing and sales efforts which identify opportunities to offer the company services to prospective clients.
  • Acts as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.
  • Supervises Sales Associates and ensures real estate transactions are handled appropriately.
  • Responsible for resolving all issues arising from real estate transactions conducted by Sales associates in the office.
  • Mediates the dealings between sellers and buyers ensuring good conduct and the honest exchange of information towards a beneficial understanding.
  • Assists in preparing listing agreements with the Sales Associates, as well as assisting their clients to execute all the applicable paperwork.
  • Informs Associates of ways to market our clients' properties in the ways most advantageous to them.
  • Assists in preparing Agreements of Sales with the Sales Associates, as well as assisting their buyers to execute all applicable paperwork.
  • Demonstrates the use of Weichert sales tools and systems.
  • Promotes All Under One Roof. Partners with Mortgage Advisor, Insurance Advisor, and Title Closing Advisor to increase One Company opportunities.
  • Works directly with Sales Associates to provide personalized coaching and conducts one-on-ones and business planning sessions to help them achieve their productivity goals. Leads group meetings as requested.
  • Leads and/or facilitates weekly sales meetings as requested.
  • Explains and directs all Sales Associates as to the company policies and procedures.
  • Monitors all office activities to ensure that the company policies and procedures are being observed.
  • Handles all problem situations and related complaints.
  • Assigns opportunity time to those Associates who have qualified for it.
  • Performs other duties as assigned.

Minimum Qualifications

Education, Certification, and License Requirements

  • High school diploma or GED
  • Associate’s or Bachelor’s degree preferred
  • State real estate license required
  • Valid driver’s license with access to reliable transportation required
  • Broker’s License required

Experience

  • Two (2) or more years of sales experience in any industry
  • Successful closing of ten (10) real estate transactions required

Knowledge, Skills, and Abilities

  • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions
  • Ability to interact with all levels of management and the general public
  • Ability to efficiently organize and set priorities
  • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group
  • Outstanding facilitation, questioning, and feedback/coaching skills
  • Ability to identify, analyze and logically solve problems quickly
  • Proficiency in Microsoft Office suite of products
  • Strong oral and written communications skills
  • Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions
  • Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.)
Not Specified
Moving Surveyor
Salary not disclosed
Sterling, VA 1 week ago

Join a reputable relocation company in Sterling, VA, as a Moving Surveyor and play a vital role in delivering high-quality moving solutions. This position involves engaging directly with clients, evaluating move requirements, and contributing to the efficient execution of both residential and commercial relocations. Ideal for professionals seeking growth within the dynamic moving and relocation industry.


Key Responsibilities:

  • Conduct virtual and in-home pre-move surveys for domestic and international relocations
  • Evaluate volume, packing needs, access issues, and special handling requirements
  • Produce clear, accurate survey reports to support operations planning
  • Liaise with clients to understand specific relocation needs and expectations
  • Collaborate with sales and operations teams to ensure accurate quoting and job scoping
  • Identify and report any logistical risks with recommended mitigation strategies
  • Develop tailored move plans based on individual customer requirements
  • Keep updated on industry standards, company procedures, and best practices
  • Ensure compliance with all safety protocols and quality control measures
  • Deliver outstanding customer service, resolving client concerns professionally
  • Support continuous process improvements in move survey operations
  • Assist with office-based administrative tasks when required


Key Skills & Experience:

  • Proven experience conducting moving surveys, both virtual and on-site
  • Solid knowledge of the moving and relocation sector, including household goods and office moves
  • Excellent communication and client-facing skills
  • Strong organisational skills and ability to work autonomously
  • Proficient with digital survey tools and related technology
  • Essential experience within the relocation industry across residential and commercial sectors
Not Specified
Branch Office Administrator
Salary not disclosed
Chantilly, VA 1 week ago

We are seeking a dynamic and experienced Branch Office Administrator to join our team. This role requires excellent communication skills, a keen ability to identify top talent, and proficiency in managing the full recruitment life cycle, from sourcing to onboarding. If you're looking to take your career to the next level, this is a fantastic opportunity to play a key role in our Financial Services team. You will support social media initiatives, recruitment efforts, and office operations, helping drive the team’s overall success.


Social Media & Recruitment Responsibilities:

  • Oversee social media platforms (Instagram, TikTok, Facebook, etc.) to enhance office visibility and recruitment outreach.
  • Develop engaging content, including images, videos, and infographics, to maximize engagement.
  • Keep up with the latest social media trends and best practices.
  • Source, recruit, and manage candidates using platforms like LinkedIn, Indeed, and Avature.
  • Schedule and conduct initial candidate screenings and interviews.
  • Provide weekly updates on candidates' exam/licensing progress.
  • Regularly update and maintain recruiting reports.

Office Operations Responsibilities:

  • Offer a warm and professional experience to visitors, employees, agents, and customers.
  • Manage phone inquiries, addressing customer questions, complaints, and service matters.
  • Organize off-site meetings and coordinate venues.
  • Support the Sales Manager with compliance audit requests.
  • Handle administrative duties, including generating reports, billing, data entry, organization, and office supply management.

Requirements:

  • Proven experience in recruitment, preferably in a hybrid or remote setting.
  • Strong understanding of recruitment strategies, sourcing techniques, and hiring processes.
  • Familiarity with applicant tracking systems (ATS) and HR software.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work independently in a fast-paced environment.
  • High level of professionalism and confidentiality.
  • Experience recruiting across various industries is a plus.

Preferred Qualifications:

  • Highschool diploma or GED required, associates degree in Human Resources, Business, or a related field preferred.
  • Certification in recruitment or talent acquisition (e.g., AIRS, SHRM-CP, PHR).
  • Proficiency in LinkedIn Recruiter and other sourcing tools.
  • Experience in remote recruitment and virtual interviewing tools.
Not Specified
Sr Product Manager with Healthcare
Salary not disclosed
Reston, VA 1 week ago

Position Name: Program & Portfolio Management - Product Manager

Work Location: PARK5

City & State: Reston, Virginia

Duration: 12+ Months (contact to full time convertible job role)


Licenses/Certifications

Certified Product Manager (CPM)-AIPMM

Certified Product Marketing Manager (CPMM)-AIPMM


PURPOSE:

Develops and Implements strategy for the company's product line and is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision. Working with Product Owners, IT, and other stakeholders to prioritize product and customer requirements against the business strategy, product roadmap, and value drivers. Partners closely with engineering to ensure we deliver winning products that meet CareFirst and member needs. Oversees the product roadmap development process ensuring it includes the UX, design teams, operations managers, engineering managers, and finance teams. Confirms project deadlines with support from the product owners and delivery team. To ensure the product development stages meet internal and external stakeholders'. expectations. Also, provide timely and accurate communication of updates to the product's overall deployment. Reports on product performance using latent and predictive data to confirm that product performance meets high-reliability standards. Ensuring overall product success.

ESSENTIAL FUNCTIONS:

20% Leads the entire product management life cycle -Translates business strategy are reflected in downstream product processes. Ensures all stakeholder's features, requirements, and acceptance criteria support delivery and testing of new products and features. May also manage beta programs, manage the development of product marketing materials and technical documentation. Ensure new products align with and supports existing products where applicable.

20% Leverages research market research as inputs into the product roadmap to confirm market demand. Done by gathering feedback from customers and analyzing product landscape, updates existing products and new technologies. .Ensures Product Owners' backlogs incorporates this data in their prioritization processes.

20% Defines the product roadmap showing the value derived at each delivery of functionality milestones. These milestones do not dictate architecture; they define features or capabilities, normally documented through business strategy and translation of that strategy into workflows, user stories, or required features.

15% Responsible and/or assists with go-to market strategy and launches for new products; facilitates product release with product owners, engineering, sales, supply chain, etc.; educates internal and external stakeholders. Will also develops/delivers product presentations.

10% Facilitates marketing and stakeholder communications for all products including clear ability to translate technical solutions into value proposition.

10% Works with finance, where applicable, to define revenue drivers and pricing to ensure competitiveness in the market as well as financial profitability in the marketplace

5% Identifies and documents Market information including competitive analysis, threats, trends and information that would be helpful to management, sales and marketing.

Expertise in working in web portals ,mobile apps and back end (web services, db implemnetation), cloud migration

Leading strategic and innovation idea creation and implementation

Mastery in holistic Product management lifecycle from discovery to post implementation analytics

Expertise in Google Analytics tool and understanding implementation to analytics

Managing Demanding stakeholders in a complex work environment

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Product Management, Engineering, Information Technology or related field

Experience: 10 years experience product management and/or product owner experience

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

Knowledge, Skills and Abilities (KSAs)

Proficient in project planning and life cycle development., Expert

Excellent communication skills both written and verbal., Expert

Proficient in Agile methodologies, principles, and procedures., Expert

Ability to use Product KPIs and business metrics to optimize the product., Expert

Ability to recognize, analyze, and solve a variety of problems., Expert

Ability to analyze, organize and prioritize work while meeting multiple deadlines., Expert

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.



Thanks & Regards,

Sekhar Pillala

Team Lead - Talent Acquisition

KMM Technologies, Inc.

CMMI Level 2 | ISO 9001 | ISO 20000 | ISO 27000 Certified

WOSB, SBA 8(A), MDOT MBE & NMSDC MBE

Contract Vehicles: 8(a) STARS III & Schedule 70

Tel: 24 | Fax: (866) 856 3684

E-MAIL:

Linked In:

Not Specified
Operational Specialist
Salary not disclosed
Sterling, VA 1 week ago

Why you want to work here:

We are a fun, dynamic, and growing freight and logistics transport company based in the Washington, DC region. We support both commercial customers and the U.S. Government contracting community by providing reliable door-to-door cargo transport services by all modes of transportation. Our specialties include delivery of Haz-Mat (including radioactive material), sensitive and licensable commodities.


Role and Responsibilities for Operations Specialist:

  • Receive, review and process Export documentation
  • Track and trace shipments and provide status updates to customers
  • Responsible for AES transmission and compliance regulations
  • Responsible for audit compliance with TSA regulations
  • Verifies shipment weight and volumes
  • Rate calculations and the ability to compile pricing
  • Obtain and create quotes for shipments and source the best method of transportation
  • Supports local sales efforts with timely responses to emails and rate requests
  • Manage door-to-door cargo transport process from A-Z
  • Troubleshoot and resolve transport delays and export/import issues
  • Perform other duties as assigned


Requirements for Operations Specialist:

  • Bachelor's degree from a Four Year University
  • Strong communication skills both verbal and written
  • Ability to think on your feet
  • Top-notch customer service with customers and vendors
  • An interest in logistics
  • Ability to work independently and part of a team
  • Able to cope under pressure and meet deadlines
  • Great organizational skills
  • Outgoing and forward-thinking mindset
  • Ability to navigate and work efficiently using IT software
Not Specified
Retail Sales Associate Full Time
Salary not disclosed
Reston, VA 1 week ago

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Sales Associate Full Time

About Life at PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

Benefits that benefit you

  • Paid Weekly
  • Health & Wellness Benefits*
  • 401k Plan with company match
  • Paid Time off for full-time associates
  • Associate discounts 
  • Tuition Assistance 
  • Career pathing 
  • Development opportunities 

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. 

Essential Responsibilities 

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

  • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  
  • Greets pet parents and answers their questions throughout the store.  
  • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  
  • Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   
  • Maintains total store cleanliness standards. 
  • Supports the store with weekly price changes and monthly promotional pricing. 
  • Stages and sorts new product to match sales floor planners. 
  • Faces, fills, and recovers products to meet sales floor standards. 
  • Recommends, informs, and sells merchandise, services and live pets. 
  • Administers store owned pet medications as directed by veterinarian 
  • Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   
  • Ensures a safe environment for our associates, pets, and pet parents. 
  • Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. 
  • Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. 
  • Participates in our culture of Belonging and Recognition.   
  • Follows all Company Policies and Procedures. 

Qualifications

  • Strong written and verbal communication skills. 
  • Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
  • Ability to react under pressure and maintain composure.  

Essential physical demands and work environment

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now!

 

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.        

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)   

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law   

*In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.



permanent
Federal Customer Account Representative
Salary not disclosed
Chantilly, VA 1 week ago

Federal Customer Account Representative

Washington DC Metro Area

The expected base salary is $50-60k, with an MBO of 40k

U.S. Citizenship required


The Federal Customer Account Representative supports the Federal field sales organization while serving as a key point of continuity for assigned customer territories. This role focuses on pipeline support, customer engagement, post-sale coordination, and ongoing account health—helping ensure a consistent, high-quality experience for federal customers throughout the account lifecycle.

This position works in close partnership with Federal Account Executives, partners, and internal delivery teams to support growth, retention, and customer satisfaction.


Key Responsibilities: Field Sales & Account Support

  • Work jointly with the Field Account Executives to drive pipeline and close revenue across assigned territories
  • Assist with lead qualification, discovery support, and early-stage customer engagement
  • Coordinate meetings, demos, briefings, and follow-ups with government stakeholders
  • Assist in the development of sales documentation, quotes, and account materials
  • Maintain accurate account, opportunity, and activity records in CRM systems
  • Identify expansion or upsell signals and route opportunities to the appropriate field seller

Key Responsibilities: Inside Sales Activities

  • Drive revenue opportunities based around targeted sales campaigns, such as recapturing of lapsed support agreements or targeted product campaigns
  • Engage inbound inquiries and conduct targeted outreach within assigned Federal accounts
  • Reinforce solution value aligned to agency mission outcomes

Key Responsibilities: Customer Success & Account Continuity

  • Serve as a consistent point of contact for assigned customers alongside the field seller
  • Support customer onboarding and internal handoffs following contract award
  • Conduct regular check-ins to drive adoption and customer satisfaction
  • Identify risks to account health and escalate issues proactively
  • Support renewal preparation by reinforcing value and coordinating with sales and delivery teams
  • Gather customer feedback and share insights with sales, product, and leadership stakeholders

Qualifications: Required

  • 1–3+ years of experience in inside sales, account support, customer success, or related roles
  • Strong written and verbal communication skills
  • Ability to manage multiple Federal accounts and priorities simultaneously
  • Experience working with CRM systems (e.g., Salesforce, HubSpot, or similar)
  • Customer-focused mindset with strong organizational skills
  • Must be a U.S. citizen
  • Must live within the greater DMV area with a reasonable commute to the Chantilly office

Qualifications: Preferred

  • Experience supporting Federal or public sector sales teams
  • Familiarity with Federal procurement environments and partner-led sales motions
  • Experience working with primes, system integrators, or channel partners
  • Exposure to SaaS, cloud, and/or Geospatial technologies

Key Skills & Attributes

  • Highly organized and detail-oriented
  • Professional, polished communicator comfortable with Federal stakeholders
  • Proactive and solutions-oriented
  • Comfortable working cross-functionally with sales, delivery, and operations teams
  • Able to balance customer advocacy with revenue-support objectives
Not Specified
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