Sales Jobs in New York, NY

THE TEAM

The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client.

THE OPPORTUNITY

Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia.

THE ROLE

As the Service Advisor, you will:

• Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
• Accurately and efficiently process transactions while preserving a world-class client experience
• Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
• Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

THE QUALIFICATIONS

The Service Advisor has:

• Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

THE REWARDS

You will receive industry-leading pay & benefits at Aritzia:

• Competitive Pay Package – We’re committed to performance-based pay increases
• Product Discount - Our famous product discount, online and in store
• Aspirational Workspace - Every detail is considered to connect to the energy of the culture
• Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).
• Career Progression — We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

YOU MUST BE PHYSICALLY LOCATED IN NEW YORK CITY IN ORDER TO APPLY FOR THIS ROLE

THE BRANDS

ABOUT CARAA

We are a New York City-based sport bag and accessory company founded in 2015 by CFDA award-winning designer Carmen Chen Wu and Aaron Luo to re-imagine handbags for modern life. With backgrounds in design and global supply chain, Carmen and Aaron merged their respective expertise in form and function to create Car + aa.

Our ethos is simple: to create well-made, versatile, and smart designs that can transition from street to fitness studio, business meeting to dinner, and everywhere in between. The result is the perfect set of hybrid accessories that strike balance between fashion, craftsmanship, and functionalities.

ABOUT MERCADO FAMOUS

Created by 2 serial entrepreneurs in digital commerce and the founders of Caraa, Mercado Famous is sharing the best-kept secrets of Spain with the whole world.

Mercado Famous offers the best quality meat from ecological farms that have been using natural ingredients and humane practices on the Iberian Peninsula for decades. With our backgrounds in sourcing and supply chains, we are able to procure Spain’s best pasture-raised charcuterie at prices that make it an everyday luxury.

Launched in 2022, we have been featured by Bon Appetit, The New York Times, The Wall Street Journal and the Quality Edit within the first 3 months of the launch, featuring our premium quality and unique taste. Our goal is to change the narrative around Spanish charcuterie. Through accessible pricing, we aspire to introduce to the American consumer to a product that has been historically inaccessible for the masses in a modern, non-apologetic and democratic way.

We bring together a multi-talented team that thinks outside the box, and value diversity and inclusion. We welcome driven and smart individuals of all backgrounds and experiences to apply for this position.

JOB DESCRIPTION

As the operations and customer services associate, you will be a key member of our core team and work closely with our Co-Founders and manage all aspects of operational processes including customer service, warehouse management, inventory management, shipping and logistics. This will take approximately 80% of your daily scope and responsibilities.

In addition to Caraa, you will also be taking on an array of operational responsibilities of a second brand managed under the same management umbrella called Mercado Famous, founded in 2022 with the mission of bringing the best of Spanish charcuterie for the American consumers. This will take approximately 20% of your daily scope and responsibilities.

Both companies offer a unique opportunity with ample room for growth to learn a wide array of aspects at a unicorn non-venture backed direct to consumer brand.

This role is full-time and located in New York City.

Salary range: offer set based on candidate experience and seniority

You will need to have a minimum of 1-3 years of customer services and operational experience working with an ecommerce, fashion, retail or CPG brand.

REQUIREMENTS

What you'll do

Customer Service

• Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product selection, and sales journey
• Manage interactions across multiple channels including email, text, phone, and social media.

Operations

• Manage all warehouse related processes including domestic and international logistics, inventory management, return processing, order entry, showroom samples, and more.
• Lead ongoing digital sample sales and bi-annual activations including in person sample sales.
• Lead day-to-day wholesale account needs including PO fulfillment, RTVs, invoicing.
• Lead day-to-day shipping and fulfillment management of eCommerce and dropship orders.
• On-going management of shipping and logistics costs.
• Lead and management all in office fulfillments.

Special projects

• Support company CEO and Cofounder in special partnerships and marketing initiatives.

Who you are

• Have at least 1-3 years of customer service, operations, logistics experience from an eCommerce, Fashion or CPG brand
• Proficient in Microsoft Office and Google Drive Suites
• Exceptional writing and communication skills
• Highly organized with ability to collaborate, self-prioritize, and ask for help when needed
• Are passionate about Caraa and Mercado, our ethos, and our products
• Enjoy working in a fast-paced and ever-changing startup environment
• Desire to learn and take on new challenges
• Desired but not required: experience with Adobe suite

Required Skills

• Proficiency in Microsoft Office and Google Drive Suites
• Proficiency in navigating social media channels including Facebook, Tik Tok, and Instagram
• Exceptional writing and communication skills

Desired Skills

• 1-3 years of operations experience in eCommerce, Fashion, Retail or CPG brands
• Familiarity with Shopify
• Familiarity with Adobe Creative Cloud suite

Benefits & Compensation

• Competitive salary compensation based on market rate and seniority
• We do not offer health benefits at this moment
• Opportunity to sample products from our collection
• Discounts to all Caraa and Mercado Famous products
• Invitation to exclusive CARAA and Mercado Famous social outings & sales events

Position Summary

Flag & Anthem is seeking a driven and experienced Designer to lead the development of premium Men’s and Women’s Performance and Golf apparel. This role is responsible for designing and executing full seasonal collections from concept through production while elevating core programs and driving innovation in performance features, fabrics, and finishes.

This role will play a key part in developing seasonal print stories and novelty graphics, including conversational prints and sophisticated all-over patterns commonly found in modern golf and performance lifestyle apparel.

The ideal candidate brings strong creative vision, technical knowledge of performance apparel, and the ability to move projects forward in a fast-paced, collaborative environment. This is a hands-on role requiring close partnership with Product Development, Sales, Production, and Technical Design.

This is an in-office position based in Midtown Manhattan.

Key Responsibilities

-Design and develop full seasonal performance and golf collections, including core and key items

-Lead development of seasonal print direction, including novelty prints, conversational prints, and all-over repeat patterns for performance woven shirts and performance apparel.

-Develop original print concepts, motifs, and pattern layouts aligned with seasonal themes and brand aesthetic.

-Create detailed flat sketches, construction details, and full colorways for line reviews

-Partner with CAD to develop and finalize all-over repeat prints, graphics, and pattern artwork

-Attend fabric trade shows and work with mills to source elevated fabrics and performance technologies

-Conduct market research and competitive shopping across performance, active, golf, and lifestyle categories

-Build and maintain complete tech packs in PLM with accurate construction and trim details

-Present seasonal collections during design reviews with color, fabric, trim, and print direction

-Review and comment on prototypes, strike-offs, lab dips, fabric submissions, and trims

-Attend fit sessions and collaborate with Technical Design on corrections and approvals

-Provide clear sample comments and track revisions throughout development

-Approve bulk fabrics and trims

-Communicate directly with overseas and domestic factories

-Create seasonal presentation boards, PDFs, and Excel trackers

-Manage timelines and adhere to development calendar deadlines

-Assist with showroom setup and seasonal presentations as needed

Qualifications & Experience

-Bachelor’s degree in Fashion Design or related field

-7–10 years of experience in performance, active, or golf apparel (men’s and/or women’s)

-Strong knowledge of performance fabrics, stretch wovens, knits, finishes, and technical trims

-Strong experience developing all-over prints, novelty prints, conversational motifs, and pattern repeats for woven performance shirts or active apparel

-Proficiency in Adobe Illustrator, Adobe Photoshop, Excel, and PLM systems

-Experience working directly with mills and factories

-Strong organizational skills with the ability to manage multiple deadlines

-Entrepreneurial mindset with a solutions-oriented approach

-High taste level with strong attention to detail and garment construction

-Passion for performance apparel, outdoor lifestyle, golf, and Americana aesthetics

-Experience designing within golf, resort, or performance lifestyle brands is highly valued

Application Requirements

Please include a portfolio or link showcasing print and pattern development, including examples of all-over prints, conversational prints, and graphics.

Benefits

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discount

Job Type: Full-time

Work Location: In person (Midtown Manhattan)

Responsibilities:

• Assist in the creation and processing of purchase orders, ensuring accuracy and compliance with company policies
• Update all vendor POs with sales changes as they come in.
• Maintain and update databases with supplier information and pricing details
• Assist with creation and maintenance of seasonal re-cap charts
• Prepare and submit regular reports on sourcing activities and supplier performance
• Help in the development and execution of strategic sourcing initiatives to optimize supply chain operations
• Assist with departmental projects on an as needed basis

Sweet Apparel is a leader in Junior's, Women's, Men's, and Kids fast fashion apparel. Sweet Apparel designs, manufactures, and imports apparel under its own labels as well as multiple Private labels. Our clothing can be found at major retailers including TJ Maxx, Marshalls, Ross, Macy's, and more. The company is growing and looking for a full-time, Associate Technical Designer to join the team on-site at the Midtown Manhattan office.

Responsibilities

• Work with multiple product categories within Athleisure & Fashion Sportswear divisions (tops, pants, shorts, sets, dresses, skirts, activewear/lounge, swim, sweaters) for Juniors, Missy, and Plus sizes
• Accurately measure Fit/PP/TOP samples
• Attend fit sessions and take detailed notes
• Responsible for identifying and calling out any fit/construction/workmanship issues to be addressed and communicating all corrections and revisions to factory
• Create initial tech packs for development/costing and fit sample submits
• Ensure all corrections have been made at the pre-production sample stage to perfect the fit/quality for production.
• Work with Private label accounts to achieve desired fit
• Knowledge of grading and ability to issue graded specs
• Ability to adhere to calendar to ensure deadlines are met
• Track and manage sample status
• Logging in samples and assist with keeping sample library organized
• Build collaborative relationships with cross-functional teams including design, merchandising, production, and sales.

Qualifications

• Degree in Technical Design or Fashion Design
• 2+ years experience in Apparel Technical Design
• Knowledge of sewing construction, patternmaking, garment manufacturing, and fabrics.
• Proficient in PLM and Excel
• Clo3d experience is preferred, but not required
• Attention to detail, sense of urgency, willingness to learn, team-player
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

***Must currently live in the NYC metropolitan area (commutable distance to NYC). Out of state or overseas applicants will not be considered.

$55,000-70,000 annual salary depending on experience level

Benefits:

• Medical, Dental, & Vision insurance
• 401k plan
• Paid Vacation, Sick days and Paid Holidays
• Summer Fridays
• Flexible schedule
• Opportunities for growth

Product Development Associate | French Connection

G-III Apparel Group

New York City Metropolitan Area (On-site)

Success Profile:

The Product Development Associate works closely with the design team to develop seasonal collections through fabric/trim and sample management. They will work closely with mills to manage and track fabric delivery to allocated factories. They will work closely with factories to manage and track completed samples for their correct and timely arrival for market. They will communicate cross-functionally with technical design, merchandising and production to help align information and seamlessly move the product life cycle from development stages to bulk production. Communicates daily and proactively – to maintain factory communications, answering questions, managing timeline and tech pack priorities.

Reporting to: Fashion Design Manager

Brand/Product Focus: French Connection

Location (On-Site): New York City, Midtown Manhattan – Fashion District

Key Accountabilities:

Communication: Maintain daily communication with design team, vendors and suppliers regarding all aspects of sample development.

Logistics and Development: Create and update seasonal factory development charts, maintaining them with style changes through development process, communicating to factories for their follow up.

Research: Shops competitors within the price point and high-end. Knowledge of trends.

Logistics and Organization: Coordinate package deliveries and organize samples promptly. Track samples in partnership with sales and marketing teams.

Education and Experience:

· Minimum of three (3) years of product development professional work, preferably in women's apparel

· College degree, or equivalent professional work experience, required

· Experience in a high SKU count environment, required

· General understanding of apparel styles, components and construction

· Experience with apparel timelines, calendars, and development process

Skills and Behaviors:

· Advanced MS Excel skills: data manipulation, pivot tables, v-lookup

· Working knowledge of PLM, Illustrator, Photoshop.

· Strong project management and multi-tasking skills with critical attention to detail

· Confident, engaging verbal and written communication skills

· Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities

· Ability to work independently and work to meet multiple deadlines

· Ability to build and maintain relationships with other departments as well as vendors and other overseas offices

What We Offer

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• PTO and paid holidays
• Employee discounts across G-III brands
• Career growth opportunities within a global fashion organization
• A collaborative, innovative environment working with industry-leading brands

The pay range for this position is: $31.25 per hour/$65,000 per year (Annualized salary is based on a 40 hour work week) - $36.06 per hour/$75,000 per year (Annualized salary is based on a 40 hour work week)

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd.

G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, enabling us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands—including some of the most sought-after names in global fashion—our success is driven by our entrepreneurial spirit and deep industry relationships.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris, and Donna Karan brands.

About the Company:

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

Reporting to the Sr. Director of Executive Management & Government Affairs, will serve as a key partner within the Office of the CEO, supporting enterprise-wide strategic initiatives, executive decision-making, and cross-functional execution.

This role will act as a force multiplier to the CEO Office by driving structured analysis, managing high-impact projects, coordinating cross-departmental priorities, and supporting public affairs and external advisory engagements.

The ideal candidate is highly analytical, detail-oriented, politically astute, and capable of operating in a fast-paced, high-visibility executive environment.

KEY ROLES AND RESPONSIBILITIES

• Executive Strategy & Decision Support
• Provide structured analytical support to the CEO and Chairman (COB) on high-priority business issues.
• Develop executive-level briefing materials, board presentations, and strategic recommendation documents.
• Conduct financial, operational, and market analyses to inform leadership decisions.
• Track and systematize key corporate KPIs and executive dashboards.
• Enterprise Project Management & Cross-Functional Coordination
• Support enterprise-wide strategic initiatives by establishing milestone tracking and governance frameworks.
• Facilitate cross-functional alignment across commercial, medical, regulatory, finance, and operations teams.
• Identify risks, bottlenecks, interdependencies and escalate issues proactively.
• Prepare periodic executive progress reports and performance summaries.
• Drive Process optimization efforts to improve organizational efficiency and reduce silos
• Public Affairs & External Advisory Support
• Support management of external advisory firms, consultants, and lobbying partners.
• Conduct regulatory and policy research and assist in risk monitoring activities.
• Prepare briefing materials for government relations and strategic stakeholder engagements.
• Maintain structured documentation and tracking of external engagements and outcomes. Prepare daily/weekly/monthly distribution related reports and analyze to monitor performance
• Strategic & Special Projects
• Support planning and execution of high-impact strategic initiatives and confidential executive projects.
• Develop business cases, scenario analyses, and financial models.
• Conduct competitive intelligence and industry benchmarking.
• Ensure disciplined execution from project initiation through post-implementation review.

WORK EXPERIENCE

• 1–3 years of professional experience in corporate strategy, consulting, business operations, project management, finance, healthcare, or related fields.
• Experience supporting cross-functional initiatives or participating in multi-departmental projects.
• Exposure to executive-level reporting or presentation preparation preferred but not required.
• Experience in regulated industries (e.g., healthcare and biopharma) is a plus.
• Internship or early-career experience in strategy, analytics, or operations roles will be considered.
• Bilingual, Korean preferred.

QUALIFICATIONS

• Strong analytical and problem-solving skills with the ability to structure ambiguous issues.
• Proficiency in Microsoft PowerPoint and Excel; ability to build clear, data-driven presentations.
• Strong written and verbal communication skills.
• High attention to detail and organizational discipline.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Demonstrated ownership mindset and willingness to learn.
• Ability to handle sensitive information with discretion

EDUCATION

• Bachelor’s Degree required in business or related field

CORE COMPETENCIES

• Strategic Thinking – Ability to connect operational details to enterprise-level strategy.
• Executive Communication – Clear, concise, board-ready communication skills.
• Analytical Rigor – Data-driven mindset with strong quantitative capability.
• Project Discipline – Structured planning, milestone tracking, and accountability management.
• Organizational Influence – Ability to navigate complex stakeholder environments without formal authority.
• Discretion & Integrity – High ethical standards and confidentiality in handling sensitive information.
• Agility & Ownership – Comfortable operating in ambiguity with strong execution bias.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#LI-MDRD

The Experience: 

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. 

But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. 

The Benefits: 

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. 

Here’s what we are looking for in you: 

Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! 

Responsibilities: 

● Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome 

● Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys 

● Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources 

● Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you  

● Stay curious, adaptable and have a desire to learn and grow through self development 

● Continually learn new digital and technical skills 

● Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café 

● Volunteer within the community and be an advocate for financial literacy      

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification 

- At least 1 year of Retail, Sales or Customer Service experience 

Preferred Qualifications: 

- Associate’s degree 

- 2+ years of Retail or Customer-facing experience 

- Proficient in G-Suite 

- Strong written and oral communication skills 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The IBM Consulting Learning and Knowledge (L&K) Americas Lead will be accountable for overall skills growth for our client-facing Consulting staff in the Americas and local execution of the global L&K strategy. This role will manage local L&K resources, be responsible for the Americas L&K budget, and coordinate with business leaders, L&K’s worldwide portfolio teams, and several shared services functions to ensure that priority education and credential needs are met within the budget.

Key responsibilities include engaging with Geography stakeholders to understand their needs and priorities, raising those needs with L&K’s global portfolio leads/senior strategists, end-to-end budget management, and delivering quality education aligned to business priorities and the broader people strategy.

Your role and responsibilities

• Engage Geography stakeholders (Geo General Manager, Operations Leader, Market Leaders Service Line leaders, etc.) as well as peers from within the Geo Talent Supply Chain (HR, Workforce Management, Talent Acquisition) as the “primary face of L&K” to the Geography.
• Team with other L&K roles (Portfolio Leads, Lead Learning Strategists, Delivery Leads, Shared Services Learning Consultants) in our organizational matrix to ensure coordination and alignment.
• Manage the L&K Geography budget, securing initial requirements in the Fall Plan, engaging with Geography leadership and Finance to agree a committed budget, manage budget changes through quarters and ensure the overall program stays within the annual/quarterly budget envelopes – all requiring close coordination with business operations leads as well as the various L&K Portfolio and Shared Services teams.
• Lead the L&K team in the Geography, including L&K Geo Operations/Finance and L&K Market Leaders. They will also serve as in-country managers for Faculty and Event Management support resources who are in the Shared Service teams.
• Oversee annual and quarterly education requirements capture and prioritization, working closely with L&K Portfolio and L&K Shared Services teams.
• Ensure quality education delivery that meets the prioritized Geography requirements and fits within the budget envelope. This will require close collaboration with L&K Portfolio and L&K Shared Services teams, who will be responsible for staffing and delivering the education programs.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• 10+ years of experience in a services environment, preferably technology consulting. Preference for candidates with both significant client service and learning leadership experience.
• Proven track record executing complex education deployment programs: Conferences, large and medium-sized face-to-face events, connected classrooms, virtual classrooms, self-studies, etc.
• Subject Matter Expertise in applied adult learning theory.
• Proven people and program management skills in complex environments, ensuring successful execution and alignment with organizational goals.
• Deep senior stakeholder management skills and experience.
• Ability to collaborate across a multi-dimensional matrix, working effectively with diverse teams and stakeholders across time zones

Preferred technical and professional experience

• Demonstrated leadership experience in a large-scale corporate education leadership role, including people management (preference in a services environment).
• Proven ability to influence and build effective relationships with senior business leaders.
• Exceptional written and verbal communication skills.
• Experience deploying education solutions in large, complex organizations.
• Substantial experience delivering training (as an instructor).
• Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously.
• Proven experience working in cross-cultural, global, and virtual environments.
• Ability to keep multiple projects moving forward in parallel while maintaining focus on key objectives.
• Familiarity with L&K processes, systems, and tools (preferred).
• Multilingual (Proficiency in Spanish and/or Portuguese valued).

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

IBM Consulting Americas Learning and Knowledge Leader

Date posted

10-Mar-2026

Job ID

100431

City / Township / Village

Atlanta, Houston, Austin, WASHINGTON, Chicago, New York

State / Province

Georgia, Illinois, Texas, New York, District of Columbia

Country

United States

Work arrangement

Hybrid

Area of work

Enterprise Operations

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

190,000.00

Projected Maximum Salary per year

270,000.00

Position type

Professional

Some travel may be required based on business demand

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

Director of Operations – U.S.

Multi-Unit Hospitality & Entertainment Concept

Salary: $150,000 to $180,000 DOE

Location: Lots of travel, must be located close to national airport

Our agency is partnering with a rapidly growing global hospitality group to find a Director of Operations to oversee a portfolio of high-energy venues across the United States.

This is a senior leadership role for a hands-on hospitality operator who thrives in dynamic environments. The right person will support multiple venues, develop strong leadership teams, and help drive the next stage of growth as new locations continue to open.

You’ll work closely with executive leadership to ensure operational consistency, strong financial performance, and an exceptional guest experience across the portfolio.

What You’ll Be Doing

• Overseeing operations across multiple hospitality and entertainment venues
• Supporting and developing General Managers and leadership teams
• Monitoring financial performance including labor, costs, margins, and profitability
• Supporting new venue openings and operational rollouts across the U.S.
• Identifying operational improvements and implementing scalable systems as the company grows
• Partnering with marketing, sales, and leadership teams to support business growth

What We’re Looking For

• Senior multi-unit leadership experience in restaurants, hospitality, nightlife, or experiential venues a must
• Proven success managing high-volume operations and large teams
• Strong financial discipline with full P&L ownership experience
• A collaborative leader who develops teams and builds strong cultures
• Experience supporting new openings or rapidly growing hospitality concepts
• Comfortable traveling across the USA (this position will require lots of travel and working on site in the venues)

Only shortlisted candidates will be contacted. Applicants must currently reside in the United States and possess full legal authorization to work in the U.S.

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Assistant General Manager of Concessions is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager of Concessions aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager of Concessions will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager of Concessions will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• To achieve operational and commercial success for the Observation Deck bar outlets.
• Drive revenue performance and maximize sales opportunities.
• Develop additional revenue streams including bar sales, promotional display changes, edge, activations, etc.
• To be fully versed in all duties within the Edge Bar operation to ensure smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise.
• Maintain a positive and active partnership with edge and Peak Event operations.
• Collaborate with edge marketing for special activations and events.
• Ensure the outlet is prepared and ready on time.
• Staffing levels are appropriately based on revenue forecasting and expected visitor ships.
• Bar/Spirits display features key products which are regularly re-filled and re-stocked in alignment with promotional campaigns and design.
• Timely customer service responds to orders by reducing waiting time, queues and cashing procedures.
• Quality Control of product to ensure that it meets standards.
• Report any alcohol service or other compliance issues to GM immediately.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents.
• Relays safety/health issues to GM/BD immediately.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Collaborate with edge marketing, Events Director and Beverage Director to facilitate all necessary operations for edge and/or sponsor related activations and holiday promotions.
• Be fully versed in all aspects of technical equipment, applicable apps, POS and computers software programs as they relate to concessions operation.
• All menus and signage are in perfect condition: no spelling mistakes, accurate, all changes are reviewed and approved by GM/BD.
• Maintain all training materials, SOP and SOS documents.
• Be sufficiently conversant with the IT, Aloha, Square, Slack to be able to resolve any issues.
• Ensure full compliance with health and safety regulations and cleaning schedules are followed.
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges) quickly and under pressure.
• Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

• Associate’s degree (A.A.) or greater in Culinary Management, Business Management, or related field; along with two or more years’ experience in Concessions Management, other Food & Beverage Management, or related experience.
• Degree requirement may be substituted for four or more years’ experience in Concessions Supervision, Food &Beverage Management or related position.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
• Nationally recognized food service sanitation training course certification preferred.
• Nationally recognized alcohol service training course certification preferred.
• 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Position Overview

We are seeking an experienced District Manager to oversee multiple locations within a rapidly growing bakery café concept known for its freshly baked goods, specialty beverages, and welcoming neighborhood café experience. This role is responsible for driving operational excellence, revenue growth, and exceptional guest experiences across the district.

The District Manager will provide leadership, coaching, and strategic direction to café management teams while ensuring operational standards, financial performance, and brand culture are consistently executed. The ideal candidate is a dynamic, people-focused leader who thrives in a fast-paced, high-growth environment and has a strong background in multi-unit restaurant or hospitality operations.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations for multiple café locations, ensuring operational standards, food quality, and guest service expectations are consistently met or exceeded.
• Lead and support General Managers and café leadership teams in executing operational strategies and company initiatives.
• Conduct regular café visits and operational audits to ensure brand standards, cleanliness, safety, and service quality.

Financial Performance

• Drive revenue growth and profitability across the district through effective planning, forecasting, and cost control.
• Analyze sales performance, labor costs, food costs, and other key financial metrics to develop action plans for improvement.
• Partner with café leadership teams to implement local marketing and sales strategies that support district-level growth.

Team Development & Talent Management

• Lead recruitment, development, and retention efforts for café management teams.
• Identify training and development needs and partner with training teams to ensure managers and staff receive appropriate support.
• Provide mentorship, coaching, and performance feedback to General Managers and leadership teams.
• Foster a supportive environment focused on growth, accountability, and high performance.

Guest Experience & Brand Standards

• Ensure every café delivers a consistent, welcoming guest experience aligned with the brand’s mission and values.
• Proactively address guest feedback and implement corrective action plans to resolve service gaps.
• Promote a culture of hospitality and community engagement within each location.

Franchise & Corporate Collaboration

• Support both corporate-operated cafés and franchise partners within the district.
• Guide franchise owners and their General Managers in implementing operational processes, training programs, and performance management practices.
• Ensure alignment with company standards, procedures, and brand expectations.

Compliance & Safety

• Ensure all cafés maintain compliance with local and state health regulations and food safety standards.
• Monitor adherence to company policies, procedures, and operational guidelines.
• Support preventative maintenance programs to maintain café facilities and equipment.

Qualifications

• 5–7+ years of progressive leadership experience in multi-unit restaurant, hospitality, retail, or entertainment operations.
• Proven experience managing high-volume locations and leading multiple teams across a geographic region.
• Bachelor’s degree preferred; equivalent experience will also be considered.
• Strong financial acumen with demonstrated experience managing P&L performance, budgeting, and cost control.
• Experience with POS systems (Toast experience preferred).
• Strong inventory management and operational planning skills.
• Exceptional leadership, coaching, and team development abilities.
• Excellent communication, organization, and problem-solving skills.
• High emotional intelligence and ability to lead diverse teams.
• Ability to travel frequently within the district and support new store openings.

Work Schedule

• Flexible schedule including evenings, weekends, and holidays as required to support café operations.
• Regular travel between locations within the district.

Compensation & Benefits

• Competitive compensation package
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Paid time off and paid holidays
• Performance-driven, collaborative culture
• Employee celebration perks including birthday recognition

STORE DIRECTOR, LUXURY HOME RETAIL STORE

LOCATION: NEW YORK, MIDTOWN EAST

POSITION SUMMARY

The Store Director is the key leader responsible for overseeing daily operations, driving revenue

growth, and fostering a culture of teamwork and excellence in a dynamic multi-story retail &

showroom experience. This role involves strategic planning, team leadership, client relationship

management, and ensuring the store aligns with brand standards to achieve sales targets and

profitability.

KEY RESPONSIBILITIES

• Develop and implement new and diverse sales strategies to drive revenue and nurture
• profitable relationships with clients
• Lead and inspire a team of sales associates and support staff through training, performance evaluations and professional development
• Oversee store operations, including inventory management, visual merchandising, floor layouts, and compliance with health, safety, and operational standards
• Cultivate exceptional client experiences by building long-term relationships, personalizing services, and implementing new loyalty programs to enhance repeat engagement
• Monitor KPIs such as sales metrics, customer feedback,operational efficiency; prepare reports and recommend improvements
• Oversee and support an Events & Experience specialist to manage ongoing events and space rentals at the store; an Arts specialist with good network of potential customers for our art pieces; and a CRM specialist for client acquisition and retention improvements
• Collaborate with corporate team on marketing initiatives, product assortments, and store events and space rentals for external corporate or private events
• Manage budgets and resource allocation to ensure financial health while supporting growth opportunities like popups or events
• Stay informed on industry trends in luxury home retail, including digital integration, to innovate and grow

QUALIFICATIONS

• 5-10+ years of progressive experience in luxury retail, with at least 3-5 years in a leadership role such as Store Manager or Director, ideally in home goods, furniture, or lifestyle brands
• Proven track record of driving sales growth and achieving KPIs in a competitive city
• Strong interpersonal and communication skills, with the ability to build relationships at all levels, including high-net-worth clients
• Knowledge of luxury home retail trends, visual merchandising, and operational retail systems
• Ability to manage and grow business areas such as interiors, art and hospitality; and
• oversee a strong events business
• Entrepreneurial mindset with excellent problem-solving, analytical, and decision-making abilities
• Availability for flexible hours, including weekends and evenings, as required in retail