Sales Jobs in Adelphi, MD

Inizio Engage has a long-standing partnership with a leading biotechnology organization across Commercial, Patient Solutions and Medical Affairs businesses.

We are seeking a Clinical Educator to deliver educational support to identified Healthcare Professionals and office staff within primary care and specialist facilities in the field of a designated disease state. The Clinical Educator will provide disease state education, related resources, and approved product education in accordance with program standards and compliance guidelines, while meeting all relevant expectations set by Inizio leadership.

This is your opportunity to join Inizio Engage and represent a top biotechnology organization!

What’s in it for you?

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

• Provide disease state education, awareness, and approved resources to identified Healthcare Professionals and office staff as agreed by Inizio leadership
• Present educational programs, both live and virtual, tailored to the needs of each healthcare office
• Increase awareness of disease state through compliant education
• Educate office staff on diagnostic processes, disease state information, and approved product education including safety and adverse event information per label
• Develop and strengthen relationships with key healthcare professionals and office staff
• Identify and support referral pathways across multidisciplinary teams
• Facilitate the development and provision of services across multiple healthcare sectors
• Use only approved materials provided by Inizio. Materials may not be changed, copied, or distributed
• Complete all required training courses and competency assessments within specified timeframes
• Ensure accurate and timely documentation of all office interactions and required reporting activities
• Capture time and expenses through the designated Inizio systems
• Maintain professional registration and/or licensing as required by applicable state laws
• Attend local and national meetings and/or conferences to remain current on program developments and share best practices
• Maintain company equipment and materials in accordance with company instructions
• Comply with all Inizio policies and procedures and all applicable compliance standards
• Be contactable during working hours to respond to inquiries and perform responsibilities
• Possess a full, valid United States driver’s license at all times and notify Inizio immediately of any offenses or accumulation of penalty points
• Effectively manage assigned territory and travel as needed, including overnight travel
• Perform other duties as requested
• Clinical Educators do not provide nursing services, medical or treatment advice, and do not market or promote pharmacological products.

What do you need for this position?

• Qualified Healthcare Professional with current state license (Respiratory Therapist or Registered Nurse preferred)
• Associate’s Degree, Bachelor’s Degree, BSN, or equivalent work-related experience
• Minimum of 3+ years’ experience working in a specific disease state or related field; respiratory experience preferred
• Previous experience in pharmaceutical or biotech industry as a clinical educator or in sales preferred
• Excellent professional communication and presentation skills
• Ability to present to physicians and various members of office staff
• Strong interpersonal and organizational skills
• Demonstrated ability to manage multiple responsibilities and territory priorities
• Self-starter with high personal motivation
• Evidence of continual professional development and commitment to maintaining clinical knowledge
• Willingness to travel up to 75%, including overnight stays
• Ability to lift and carry up to 25 pounds and operate standard office equipment

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Salary: $150,000–$170,000 base, double OTE up to $340,000, plus attractive equity and corporate benefits including healthcare and 401k.

Extremely well-funded by Tier 1 Cyber Investors – Unicorn Valuation

Location: South East, United States

Applications welcome from candidates based in: Mississippi, Alabama, South Carolina, Florida, Georgia, and Tennessee.

Trident Search is partnering with a fast-growing, enterprise-focused SaaS company that’s redefining workflow automation for security, IT, and operations teams. The platform empowers teams to eliminate repetitive tasks, orchestrate complex workflows across any tool, and leverage AI to work smarter, faster, and more efficiently.

The company has excellent Glassdoor ratings, strong Gartner Peer Insights reviews, and multiple G2 awards, reflecting strong customer satisfaction and market momentum.

The Role

We are seeking a high-performing Enterprise Account Executive based in the South East US to land and grow new enterprise accounts. This is a full sales-cycle SaaS sales role where you will engage senior stakeholders, manage complex multi-touch deals, and drive new business across strategic enterprise organizations.

Why This Role is Exciting

• Partner-driven growth: 90% of 2024 deals were partner-sourced or partner-influenced.
• High conversion and retention: 90% POC-to-deal conversion rate with strong customer retention.
• Fast ramp & huge earning potential: 9-month ramp schedule plus 3-month non-recoverable draw. Average global sales attainment: 80%+, well above market norms, with some top performers earning 2x OTE.

Responsibilities

• Identify, prospect, and close new enterprise business opportunities across the Southeast US territory.
• Manage the full sales cycle, from discovery calls and demos to contract negotiation and close.
• Build strong relationships with senior stakeholders across security, IT, and operations teams.
• Execute strategic territory plans in collaboration with marketing, solutions engineers, and customer success teams.
• Maintain accurate pipeline and revenue forecasts while tracking sales activity in Salesforce CRM.
• Represent the company at industry events, conferences, and partner engagements.
• Build and leverage relationships with regional and national channel partners to drive new business.

Requirements

• 5–10 years of enterprise SaaS sales experience, ideally in cybersecurity, IT operations, or automation.
• Proven ability to execute complex, multi-stakeholder enterprise sales cycles.
• Demonstrated track record of consistently exceeding quota.
• Strong consultative sales skills and ability to engage with C-level executives.
• Self-motivated, results-driven, and collaborative, with high professional integrity.
• Experience with Salesforce and modern sales engagement platforms.
• Experience working with channel partners and partner-led sales motions.

Trident Search builds GTM teams across the U.S. for VC- and PE-backed cybersecurity vendors.

Connect with me today:

Holly Evans

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.

Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.

With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.

About the Role

This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.

If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.

Key Responsibilities

• Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
• Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
• Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
• Strategically map accounts to identify growth opportunities and deliver measurable business impact.
• Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
• Develop deep, enduring customer relationships that foster loyalty and advocacy.
• Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.

Experience & Skills

We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.

Preferred & Required Attributes

• Established relationships with construction executives and project teams in your region.
• True “hunter” mentality with a strong closing instinct.
• Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
• Uncompromising integrity, demonstrated through consistent and transparent actions.
• Positive energy, resilience, and a great sense of humor.
• Advanced stakeholder management and networking abilities across multiple levels of an organization.
• Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
• Highly target-driven, persistent, and adaptable under pressure.
• Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.

The pay range for this position at the start of employment is expected to be between $120,000-$130,000 per year, however, base pay offered may vary depending on multiple individualized factors. This role is also eligible for commission as part of compensation. The total compensation package for this position will also include other elements, including:

• Health, dental & vision insurance
• 401(k) retirement plan with employer match
• Paid time off (vacation and sick leave)
• Stock-option grants (for eligible employees)
• Hybrid working arrangement

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Aurigo is seeking a Federal Account Executive to drive enterprise sales across U.S. federal agencies. This role focuses on building strategic relationships, navigating complex procurement environments, and closing large, multi-year enterprise technology engagements within government institutions.

The ideal candidate brings an established network within federal agencies and a proven track record of selling enterprise technology into government. Success in this role requires the ability to manage long procurement cycles, influence multiple stakeholders, and develop opportunities from early engagement through contract award and expansion.

Key Responsibilities

• Own the full federal sales lifecycle, from opportunity development through contract execution and account growth.
• Build and maintain trusted relationships across federal agencies, including program leaders, procurement officials, and executive stakeholders.
• Identify and develop enterprise opportunities aligned with agency priorities and Aurigo’s products and solutions
• Navigate federal procurement frameworks, acquisition processes, and contract vehicles.
• Develop strategic account plans for priority agencies and programs.
• Lead complex deal execution by coordinating with solution engineering, product, legal, and delivery teams.
• Manage multi-stakeholder buying environments across technical, operational, and procurement functions.
• Maintain disciplined pipeline management and forecasting within the company’s sales processes.

Candidate Profile

• Proven experience selling enterprise technology solutions into U.S. federal agencies.
• Established relationships within agencies such as the U.S. Army Corps of Engineers, Department of Defense, FAA, FRA, NASA, Navy, or similar federal organizations.
• Strong understanding of federal procurement processes and government contract vehicles.
• Demonstrated success managing complex enterprise sales cycles in government environments.
• Ability to build credibility with senior government stakeholders and influence multi-layered decision processes.
• Experience leading large enterprise technology deals from early engagement through contract award.
• Ability to coordinate internal teams and resources to support proposals, procurement, and complex deal execution.

Preferred Experience

• Experience selling enterprise platforms, infrastructure software, or mission-critical technology solutions.
• Familiarity with federal systems integrators, contractors, and partner ecosystems.
• Understanding of federal budgeting cycles, program structures, and acquisition pathways.

Impactful Leadership Opportunity in PET Manufacturing

Manager, P.E.T. Manufacturing Facility – Beltsville, MD

Jubilant Radiopharmacies, Inc.

Are you a skilled P.E.T. manufacturing professional looking to lead with purpose in a growing, patient-focused organization? Jubilant Radiopharmacies, Inc. is hiring a Manager, P.E.T. Manufacturing Facility to oversee operations at our new Beltsville, MD facility. This leadership role offers the chance to shape the future of radiopharmaceuticals while working in a collaborative, mission-driven environment.

Why Join Jubilant Radiopharmacies?

With over 25 years of experience in Nuclear Pharmacy, we are a trusted partner in radiopharmaceuticals across the U.S.. Our open formulary model gives healthcare providers access to a full range of products, empowering better patient care. We combine national reach with local responsiveness, ensuring our teams stay connected to the communities they serve.

What You’ll Do

As the Manager, you’ll lead a diverse team and oversee all aspects of P.E.T. manufacturing and cyclotron operations. You’ll ensure regulatory compliance, drive operational excellence, and foster a culture of safety, quality, and continuous improvement.

Key Responsibilities

• Team Leadership: Set clear goals, support professional development, and promote an inclusive, high-performance culture.
• Operations Management: Oversee production schedules, cyclotron operations, inventory, and facility maintenance.
• Financial Oversight: Manage budgets, monitor expenses, and collaborate with accounting on reporting and forecasting.
• Customer Engagement: Partner with Sales to maintain strong client relationships and support service agreements.
• Quality & Compliance: Collaborate with internal teams to meet regulatory standards. May serve as Radiation Safety Officer (RSO).
• Safety & Regulatory Leadership: Ensure compliance with safety protocols and regulatory guidelines. Lead audits and inspections.
• Fleet & Logistics Oversight: Supervise local fleet operations and ensure safe, compliant transportation of materials.

What You Bring

We welcome applicants from all backgrounds who meet the following qualifications:

• Experience in P.E.T. manufacturing and cyclotron operations (4+ years preferred)
• Leadership experience in operations or team management (2+ years preferred)
• Strong understanding of cyclotron theory, cGMP and P.E.T. drug production
• Excellent communication, problem-solving, and organizational skills
• Ability to navigate regulatory environments and drive process improvements
• Bachelors degree or equivalent experience preferred
• Valid driver’s license and ability to pass background and drug screening

What We Offer

• Competitive compensation, annual bonus, 401K matching and comprehensive benefits
• Relocation assistance
• Opportunities for growth in a fast-paced, innovative company
• A supportive, inclusive workplace culture

At Jubilant Radiopharma, we champion an inclusive workplace that treasures diverse perspectives, experiences, and backgrounds. We are committed to building a diverse yet inclusive workplace that is representative of the marketplace and the communities in which the Company operates.

Jubilant Radiopharma is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status about public assistance, genetic status or any other status protected by federal, state or local law.

If qualified individuals with a disability need assistance in applying for this position, call Human Resources at 4 informing us regarding the nature of your request and providing your contact information.

We look forward to speaking with you about this exciting new career opportunity!

Staples is business to business. You’re what binds us together.

Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.  It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. 

What you’ll be doing:

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills
• Utilizing professional selling skills
• Discover prospects incremental and programmatic needs
• Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
• Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process’ and ability to support product selection and standardization
• Create sticky accounts which will continue to purchase from Staples
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

What you bring to the table:

• Strong drive and a desire to win
• Strong aversion to complacency
• Proven ability to view rejection as a learning opportunity and double down on next best actions
• Experience and proven track record of business development
• Strong ability to develop and deliver presentations virtually and in person
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• Ability to work with product category sales team members
• Strong business, financial, operations and technology acumen
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
• Ability to function independently with minimal daily supervision
• Ability and motivation to find, develop, and close sales
• Demonstrated work ethic, self-disciplined
• Ability to succeed in a competitive selling or goal-oriented environment
• Ability to be coached and to incorporate feedback
• Professional appearance and demeanor
• Strong organization and time management skills

What’s needed- Basic Qualifications: 

• 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
• 3+ years experience in PowerPoint, Excel, and Outlook

What’s needed- Preferred Qualifications:

• Bachelor’s Degree
• Knowledge of Customer Relationship Management tool (CRM)
• Industry knowledge, a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

Work Location: This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Salary Range Minimum

60,170

Salary Range Maximum

100,100

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
• Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
• Manage selling support, including the stockroom, signing, equipment, and merchandising
• Support other operational areas such as OMNI, Style, and Asset Protection
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in retail
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Tiny Jewel Box is seeking a seasoned Luxury Sales Associate for our Patek Philippe watch division. As a member of Tiny Jewel Box, you will create and nurture relationships with clients, utilizing your product knowledge and a genuine passion for selling. We are looking for someone with an entrepreneurial spirit and strong business management skills who is eager to build their own business. Our goal is to enhance the client experience while embodying the core values of Patek Philippe and Tiny Jewel Box.

Key Responsibilities:

• Serve as an ambassador for Patek Philippe & Tiny Jewel Box.
• Develop and maintain product knowledge through Patek Philippe learning.
• Elevate the customer experience by providing a welcoming and professional environment while building and nurturing client relationships.
• Ensure exceptional customer service across all communication channels and exceed expectations with accurate product and sales information.
• Build a robust client book and ensure clients are aware of new and upcoming products.
• Develop and maintain a solid understanding of company systems and software required for the role.
• Participate in all CRM related activities and directives.
• Maintain a professional demeanor while interacting with individuals from diverse backgrounds.
• Demonstrate strong verbal and written communication skills.
• Excellent storytelling ability.
• Perform other duties and responsibilities as assigned by the Assistant Sales Director.

Position Requirements:

• Three years’ minimum experience in Patek Philippe watch sales.
• Being a Team Player
• Adhere to Tiny Jewel Box dress code standards.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• A passion for learning.
• Excellent communication skills. Thinks like a Concierge.
• Must be articulate and outgoing.