Ryder Systems Offices Jobs in Usa

Position Summary

The Office Operations Coordinator supports the daily administrative and operational functions of the organization to ensure an efficient, organized, and productive work environment. This role coordinates office logistics, corporate events, travel arrangements, vendor relationships, and technology support while providing administrative assistance to executive leadership.

Serving as a central operational resource, the Office Operations Coordinator works closely with Sales, Operations, and leadership to support internal processes, maintain office systems, and facilitate key administrative initiatives.

Key Responsibilities

Office Operations & Administration

• Support daily office operations to maintain an organized and efficient workplace environment.
• Manage office supply inventory and coordinate ordering as needed.
• Maintain office organization and administrative procedures.
• Coordinate workspace logistics including office setup and equipment needs.

Facilities & Property Coordination

• Coordinate office facility needs including security access, locks, office equipment, and workspace maintenance.
• Serve as liaison with property management regarding office-related matters.
• Track and coordinate service requests related to office facilities and equipment.

Technology & Vendor Support

• Maintain relationships with IT vendors and technology service providers.
• Assist with coordination of office technology needs including hardware, software platforms, and employee system access.
• Support administration of internal software platforms and monitor vendor subscriptions and renewals.

Travel & Expense Coordination

• Coordinate travel arrangements for Sales and Operations teams including flights, lodging, and related logistics.
• Track travel expenses through Expensify and maintain accurate documentation.

Corporate Events & Employee Engagement

• Plan and coordinate corporate events, meetings, and company functions.
• Lead and manage the BAI Social Committee, including planning and organizing employee engagement activities and company events.
• Assist with administration of employee recognition platforms such as Motivosity.

Communication & Administrative Support

• Manage the company’s primary phone line and administer the RingCentral platform.
• Route incoming communications and provide general administrative support to staff.

Executive Support

• Provide administrative and logistical support to C-level executives.
• Assist with scheduling, meeting coordination, and special projects.

Cross-Department Support

• Provide operational support to Sales and Operations teams.
• Assist with internal initiatives and projects that support business operations.

Benefits include a competitive base salary, being part of a growing company, as well as a competitive and comprehensive benefits package including 401k, attractive healthcare coverage, dental, vision, and employer-paid life insurance, ample paid time off, and a hybrid work schedule.

Lead Bookkeeper/ Office Manager

Houston, TX | Full-Time | Environmental Services

Our client is a mission-driven environmental services company focused on improving air quality. They are a small, growing team where every contribution matters, ideas spark change, and your work has a real impact.

They are seeking a proactive, highly organized Bookkeeper / Office Manager to manage financials, office operations, and executive support. This is a hands-on role ideal for someone who thrives in a fast-paced, collaborative environment, enjoys variety, and takes ownership of responsibilities.

Key Responsibilities

Financial Management & Bookkeeping

• Manage client invoicing, accounts payable, accounts receivable, and general bookkeeping using QuickBooks Pro
• Maintain accurate financial records and perform bank and credit card reconciliations
• Track expenses and assist with monthly financial reporting
• Manage weekly time tracking and project billing in BigTime
• Assist with payroll setup and documentation
• Coordinate with external accountants for tax preparation and reporting

Office Operations & Leadership

• Provide direct administrative support to executive leadership
• Supervise one Administrative Assistant and guide workflow
• Oversee daily office operations, including vendor management, office supplies, and billing
• Ensure office systems and processes run smoothly

Administrative & Team Support

• Create professional reports, presentations, and documents using Microsoft Office and Adobe Acrobat Pro
• Maintain organized digital and physical filing systems
• Assist with HR administration, onboarding, and office safety programs
• Support company LinkedIn and social media presence for recruiting and marketing
• Plan and coordinate team meetings, events, and celebrations

Required Skills & Experience

• 5+ years of bookkeeping, office management, or senior administrative experience
• Experience supporting executives or senior leadership
• Strong understanding of accounting principles and financial recordkeeping
• Ability to manage multiple priorities in a fast-paced environment
• Hands-on experience with: QuickBooks Pro, BigTime, Adobe Acrobat Pro, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Exceptional organization, accuracy, and attention to detail

Why You’ll Love This Role

• Meaningful work supporting environmental impact initiatives
• Small, collaborative, and mission-driven team
• Opportunities to expand your role as the company grows
• Competitive Houston market-based salary, PTO, and benefits
• Positive, fun culture with team events and celebrations

Director of Front Office – The Langham, Boston

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

Operational Leadership

• Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
• Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
• Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
• Maintain strong interdepartmental collaboration to resolve service issues efficiently.
• Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).

Staff Management and Development

• Recruit, train, coach, and retain a high-performing Front Office team.
• Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
• Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
• Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.

Guest Relations

• Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
• Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
• Analyze guest feedback to identify trends and opportunities for service improvement.

Financial Management

• Manage the front office budget, control departmental expenses, and drive performance against financial goals.
• Leverage upselling and revenue-enhancing strategies to maximize room revenue.
• Review financial reports and labor forecasts, planning as needed to align with occupancy trends.

Quality Control

• Enforce brand standards and service expectations consistently throughout the department.
• Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
• Follow through on process consistency and accountability, ensuring operational procedures are upheld.

Strategic Planning

• Participate in hotel-wide strategic initiatives and contribute to long-term planning.
• Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
• Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.

Technology and Systems Management

• Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
• Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.

Reporting and Health and Safety

• Ensure compliance with all local health, safety, and fire regulations.
• Train and coach staff in emergency procedures and workplace safety.
• Take corrective action as needed to maintain a secure and safe environment for guests and employees.

Key Competencies & Leadership Attributes

• To excel in this role, the Director of Front Office must demonstrate:
• Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
• Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
• Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
• Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
• People Leadership: Foster trust, communicate with purpose, and inspire a culture.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years in front office leadership within a luxury hotel environment
• Proven experience leading high-performance teams and mentoring junior leaders
• Strong interpersonal, communication, and conflict resolution skills
• Demonstrated ability to make independent, timely, and guest-centric decisions
• Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
• Flexible availability including nights, weekends, and holidays
• Legally authorized to work in the United States

Salary Range:

• $105,000 - $115,000 annually

For more information about the property, please visit:

Audley Revenue Solutions, LLC & Audley Law Offices represents major hospital systems in complex healthcare reimbursement and insurance recovery matters. Our team works to resolve unpaid or improperly denied hospital claims through insurance coordination, appeals, and legal recovery processes.

The Legal Secretary & Office Operations Coordinator plays a key role in supporting this work by managing the intake and setup of new cases, triaging incoming communications, coordinating estate-related matters, and supporting general office operations.

This position combines legal administrative support with healthcare claims workflow coordination. The role requires strong organizational skills, excellent attention to detail, and the ability to work within a fast-paced environment involving insurance claims, hospital billing issues, and legal recovery processes.

The ideal candidate is comfortable managing multiple administrative and operational tasks while interacting with hospitals, insurance companies, attorneys, and patients.

Core Responsibilities

Healthcare Claims Intake & Case Setup

• Reviewing incoming hospital referrals and claim documentation
• Opening new cases within the legal case management system
• Entering patient, insurance, and claim information accurately
• Uploading and organizing supporting documentation, including EOBs, UB-04s and eligibility screens
• Categorizing cases by claim type (e.g., insurance denial, workers’ compensation, motor vehicle accident, estate)
• Preparing files for assignment to analysts or attorneys
• Maintaining accurate intake records, case notes, and hospital notes

Call Handling & Communication Triage

• Answering incoming calls from patients, hospital representatives, insurance companies, attorneys, and employer health plans
• Determining the nature of calls and directing them to the appropriate staff member
• Documenting call details in the case management system
• Assisting with basic information verification when appropriate
• Escalating urgent or sensitive issues to analysts or attorneys

Estate & Probate Coordination

• Conducting estate searches through probate court and public record databases
• Identifying estate representatives or estate attorneys
• Documenting estate information within case management systems
• Coordinating communication with estate representatives and attorneys
• Assisting with estate-related correspondence and documentation

Office Operations Support

• Monitoring and coordinating office supply inventory
• Assisting with internal administrative projects
• Supporting attorneys and analysts with document preparation
• Maintaining orderly case documentation and records
• Assisting with operational coordination within the office

Minimum Qualifications

Required

• High school diploma or equivalent
• 1–3 years of administrative or office experience
• Strong organizational and data-entry skills
• Professional phone and communication skills
• Ability to manage multiple tasks and priorities
• High attention to detail

Preferred

• Experience in a law firm, healthcare organization, or insurance claims environment

• Familiarity with medical billing or insurance terminology

• Experience with estate or probate record searches

• Experience with case management systems

Key Skills

Successful candidates will demonstrate:

• Strong organizational and case tracking abilities
• Professional communication with hospitals, insurers, and patients
• Ability to quickly learn healthcare reimbursement and insurance terminology
• High attention to detail when handling claims data
• Comfort working with confidential medical and financial information

Professional Expectations

Employees in this role are expected to:

• Maintain confidentiality when handling patient, insurance, and legal information

• Accurately document all communications and case activity

• Follow HIPAA and data security protocols

• Work collaboratively with attorneys, analysts, and administrative staff

• Support the firm’s mission of recovering hospital reimbursements efficiently and professionally

Job Title: Executive Assistant & Office Coordinator (Bilingual – English/Spanish)

Location: North Miami, FL (Fully In-Office)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Salary: Up to $56,000 annually (based on experience)

Employment Type: Full-Time

We are seeking a highly organized, tech-savvy, and dependable Executive Assistant & Office Coordinator to support two members of our executive leadership team. This role is based in our administrative office and will serve as the central administrative and front-office support for executive leadership and staff.

This is an excellent opportunity for a motivated professional with some experience who is looking to grow their career in executive-level support within a collaborative, mission-driven organization.

The ideal candidate is proactive, detail-oriented, bilingual (English/Spanish), professional, and comfortable managing multiple responsibilities in a fast-paced office environment.

Company Description

Akeso Community Health is a community-centered healthcare organization serving North Miami and adjacent areas. We are dedicated to providing inclusive, affirming, and accessible care, particularly for the LGBTQIA+ community, including transgender and gender-diverse individuals. Our services include free STI testing and treatment, comprehensive primary care, HIV care, prevention, and PrEP services, all offered within a patient-centered care model. Committed to health equity, we prioritize dignity, confidentiality, and trust while promoting wellness, prevention, and ongoing support for underserved and marginalized populations.

Executive Support

• Manage and maintain calendars for two executives, including scheduling and prioritizing meetings
• Coordinate internal and external meetings, including board and committee meetings
• Draft meeting agendas and prepare supporting materials
• Take meeting notes and track follow-up action items
• Prepare reports, spreadsheets, presentations, and executive correspondence
• Assist with special projects and administrative initiatives as assigned

Front Office & Guest Support

• Serve as the primary point of contact for admin office, greeting visitors and directing guests appropriately
• Answer and route incoming calls and general inquiries
• Maintain a professional and welcoming reception area

Office Coordination

• Help maintain a clean, organized, and professional office environment
• Monitor and replenish office and kitchen supplies as needed
• Coordinate hospitality for meetings (coffee, water, light refreshments) for executives, staff, and guests
• Organize and maintain digital filing systems (Google Drive and shared folders)
• Run occasional local errands as needed
• Support general office operations and vendor coordination when necessary
  

• 2+ years of experience in an administrative or executive assistant role
• Fluency in both English and Spanish (written and verbal)
• Advanced computer proficiency and strong technical aptitude
• Strong working knowledge of Google Workspace (Google Sheets, Docs, Gmail, Calendar, Drive, Keep)
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Professional, polished, and presentable demeanor
• Friendly, outgoing, and customer-service oriented with strong interpersonal skills
• Well-spoken with excellent verbal communication skills
• Reliable transportation
• Dependable, punctual, and professional demeanor
• Ability to handle confidential information with discretion
  

• Experience in nonprofit organizations
• Experience supporting board meetings and preparing meeting agendas
• Canva experience for basic design and presentation materials
• Experience with CRM systems (Salesforce or similar platforms a plus)
• Project coordination experience
  

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Sick Leave
• Paid Holidays
• Life Insurance
• Pet Insurance

We are seeking a professional who is eager to grow, take initiative, and become a trusted support partner to executive leadership while helping maintain a well-organized and welcoming office environment.

If you are organized, driven, bilingual, and ready to contribute in a collaborative in-office setting, we encourage you to apply.

Summary:

The Office & Distribution Operations Manager is responsible for leading the daily function of the office while ensuring operational alignment across customer service, sales support, supply chain, and warehouse functions. This role directly supports distribution sales growth by aligning internal processes, team execution, and customer responsiveness.

As a key leader in a small business environment, this individual serves as the internal driver of coordination, accountability, and performance. The role balances the needs of the business, its customers, and its team while maintaining operational discipline and supporting revenue growth through distribution channels.

This position balances strategic planning with hands-on leadership and cross-functional coordination.

Cultural Fit:

As a growing, family-owned business, we prioritize collaboration, continuous improvement, and personal development. The ideal candidate embraces these values, inspires teams, and drives results through innovation and accountability.

Key Responsibilities:

Office Management:

• Oversee daily office operations and ensure smooth workflow across departments.
• Maintain organized systems, documentation, and administrative processes.
• Coordinate communication between customer service, sales, supply chain, and warehouse teams.
• Identify operational inefficiencies and implement practical improvements.
• Support leadership with reporting, data organization, and performance tracking.
• Maintain a professional, productive, and accountable office environment.

Distribution Sales Support & Channel Coordination:

• Lead Sales Support / Customer Service Representatives to ensure high Partner with sales leadership to support distribution channel growth.
• Oversee quoting, order processing, and distributor communication.
• Monitor distribution sales performance metrics and identify trends.
• Maintain and strengthen relationships with distributors and key accounts.
• Ensure operational readiness for promotions, product launches, and sales initiatives.
• Track and report distribution channel performance.
• Analyze sales trends and identify operational improvements that support revenue growth.
• Help remove operational barriers that impact distribution revenue

Operations Oversight:

• Align customer service, sales support, supply chain, and warehouse activities to ensure seamless order execution.
• Improve order-to-delivery cycle time and internal responsiveness.
• Monitor operational KPIs and ensure accountability across teams.
• Ensure accurate and consistent use of CRM and ERP systems.
• Standardize workflows to reduce errors and improve efficiency.
• Balance cost control with service excellence.

Team Leadership & Development:

• Manage and develop a small cross-functional team (sales support/customer service and supply chain).
• Establish performance expectations and accountability measures.
• Conduct regular coaching and performance reviews.
• Foster a collaborative, customer-focused culture.
• Improve team retention and engagement.

Role Impact

• The stabilizer of daily office operations
• The connector between departments
• The operational support behind distribution sales growth
• The accountability leader for internal performance

In a small company, this role has significant influence over culture, efficiency, and revenue support. When executed well, it creates clarity, momentum, and alignment across the organization.

Qualifications

The Office & Distribution Operations Manager serves as:

• 5+ years experience in office management, operations, or distribution support
• Experience in a small business environment preferred
• Experience overseeing customer service and supply chain coordination
• Strong organizational and prioritization skills
• Working knowledge of CRM and ERP systems
• Strong communication and leadership skills
• Ability to think critically and make balanced decisions under pressure

About the role

We are seeking a detail-oriented and highly skilled HRIS System Administrator to join our HR team and manage our UKG (Ultimate Kronos Group) HR system. The ideal candidate will be responsible for ensuring the effective functioning, configuration, and maintenance of the HRIS system. This role will collaborate with various departments to optimize system performance, implement updates, troubleshoot issues, and provide user support to ensure the HR system meets the needs of the organization.

What you’ll do

HRIS System Management

• Administer and maintain the UKG HR system, ensuring data integrity and system functionality.
• Configure system settings, workflows, and user access within UKG to meet business requirements.
• Support the HRIS team in implementing upgrades, enhancements, and patches to the UKG system.
• Perform regular audits of system data to ensure accuracy and compliance with internal policies and external regulations.
• Coordinate with the IT department to ensure system security, data backups, and disaster recovery plans are up-to-date.

User Support and Training

• Act as the primary point of contact for HRIS-related inquiries and troubleshooting.
• Provide technical support to end users, resolving system issues and providing guidance on system features.
• Develop and deliver training programs for HR staff and other system users on UKG functionalities.

System Optimization and Reporting

• Collaborate with HR and IT teams to enhance system efficiency and user experience.
• Generate and maintain custom reports and dashboards using UKG tools to support HR metrics and decision-making.
• Analyze system data and provide actionable insights to improve HR processes.

Compliance and Security

• Ensure the HRIS complies with applicable laws, regulations, and company policies.
• Maintain user access controls, ensuring that sensitive data is protected according to security protocols.
• Work closely with legal and compliance teams to ensure the HRIS aligns with data protection standards (e.g., GDPR, HIPAA, etc.).

Project Management

• Lead or assist in the planning and implementation of HRIS-related projects, such as system integrations, migrations, or process improvements.
• Track project progress, manage timelines, and communicate project status to key stakeholders.

What we are looking for

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field (or equivalent work experience).
• 2 years or more experience organizing data reports and utilizing Human Resources Information Systems such as UKG and/or Kronos preferred
• Strong experience in generating reports and data analysis within HRIS systems.
• Ability to speak and understand Spanish / English
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication skills, with the ability to interact with both technical and non-technical users.
• Project management experience is a plus.
• Ability to maintain confidentiality and handle sensitive HR data securely.

Why you’ll enjoy joining our team

Besides the great compensation package and culture that thrives on innovation, sustainability, and continuous improvement, the opportunity to collaborate with a team of professionals dedicated to making a positive impact in various industries is something we hope you find motivating. Eulen’s global presence and commitment to growth also provide opportunities for personal and professional development, which is important to me as I seek to contribute to and grow within a dynamic organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.

Physical Demands

This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. The person in this position is required to move/traverse inside the office to access file cabinets, office equipment, etc. The person in this position regularly communicates with others in person, by phone, or by correspondence.

EEO

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law

ABOUT CAMPBELL COUNTY HEALTH

Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility. 

To be responsive to our employee’s needs we offer:

• 
  
• Generous PTO accrual (increases with tenure)
  
• Paid sick leave days
  
• Medical/Dental/Vision
  
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
  
• 403(b) with employer match
  
• Early Childhood Center, discounted on-site childcare
  
• And more! Click here to learn more about our full benefits package
  

JOB SUMMARY

The Office Coordinator performs all duties required to support and coordinate functions efficiently to meet and/or exceed customer expectations. Responsible for compiling patient’s medical record, coordinating patient’s tests and procedures with multiple internal and external sources. Completes patient order entry and maintains par level of patient and departmental supplies, and is an instrumental resource of patient information to physicians and staff.

ESSENTIAL FUNCTIONS

• 
  
• Promptly acknowledges a patient upon their arrival to the department.  Quickly and efficiently addresses the patients’ needs.  Knows and relays information to the patient i.e. wait times, special instructions, etc.
  
• Maintains confidential patient records and physician orders via computer and paper.
  
• Communicates daily via telephone, fax, email to physicians, referring physicians, offices, and patients to ensure patient satisfaction.
  
• Enters physician orders into the HIS accurately for all imaging modalities.     
  
• Demonstrates proficient computer skills in HIS, RIS, email, MS Word, MS Excel.
  
• Scans physician orders in the appropriate account in the HIS.
  
• Escort patients to the appropriate waiting area for their exam.
  
• Performs daily reminder calls to the patients.  This includes specific exam information and preparation instructions.
  
• Coordinates imaging and procedures, ensuring accurate preps, diets, medications, and supplies, etc., are communicated to the patient and/or provider’s office. Prioritizes the scheduling of multiple tests and procedures.
  
• Schedules in HIS for all radiology modalities, follows the protocol for such scheduling, obtains proper paperwork, and required signatures in accordance of quality standards and to maintain accuracy.
  
• Accurately enters orders in HIS and reason for exam for appropriateness.  Determines the correct patient account when placing imaging orders.
  
• Accurately utilizes RIS (Radiology Information System) to arrive patients and obtain patient information.
  
• Encourages cost savings for the department and organization.
  
• Provides excellent customer service, demonstrates professionalism and courteous telephone etiquette.
  
• Demonstrates flexibility, positive interpersonal relations in high volume, high traffic, and fast paced work environment.
  
• Demonstrates good positive communication skills with patients, families, medical staff and co-workers.
  
• Communicates closely with interdepartmental staff to coordinate schedules and obtain proper paperwork and previous diagnostic imaging when necessary.
  
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
  
• Must be free from governmental sanctions involving health care and/or financial practices.
  
• Performs other duties as assigned.
  
• Review of patient records for information needed for procedures (i.e. labs, previous exams etc.)
  
• Shows initiative. Tasks are completed before the end of shift and aids in preparation for the next day. Uses time wisely.  Able to multi-task, prioritize work, and complete it in a timely manner.
  
• Knowledge of medical terminology and familiarity with medical diagnostic procedures.
  
• Knowledge of current health care billing practices and authorization requirements.
  
• Confirms insurance information with the patient or provider’s office for authorization purposes.
  
• Coordinates scheduling of patient exams with CCH authorization staff to limit wait times for patients and ensure adequate authorization from patient insurance.
  
• Familiarity with CPT codes for imaging procedures.
  
• Familiarity with ICD-10 codes.
  
• Verifies Medical Necessity when scheduling and entering orders.  Communicates to provider offices regarding absence of medical necessity, or medical necessity fails.
  
• Coordinates complex imaging requests and/or procedures with other departments in the hospital.
  
• Coordinate and participate in activities relating to the retrieval of prior patient imaging, importing CD’s into PACS per protocol.
  
• Participates in the Appropriate Use Criteria for Advanced Diagnostic Imaging program following CMS guidelines.  Assists physician offices with AUC resources and website information for CPT code accuracy.
  

JOB QUALIFICATIONS

• 
  
• Education
  
  
  • 
    
  • High school graduate or GED
    
  
  
  
• Licensure
  
  • 
    
  • None
    
  
  
  
• Certifications required
  
  • 
    
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
    
  
  
  
• Experience
  
  • 
    
  • Previous clerical or unit secretary experience preferred.
    
  • Courses in medical terminology or unit secretary training program preferred
    
  
  
  

PI596c81abff6d-3631

Description

Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Assist in supervising front line employees and daily banking operations
• Support customer inquiries and resolve basic service issues.
• Monitor transaction accuracy, compliance, and branch cash control.
• Contribute to branch sales goals and track performance metrics.
• Help train, coach and develop front line employees.
• Develop and maintain professional COI relationships and work closely with internal business partners.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations.
• Client Focus-Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support.
• Inclusion-Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, provide on the spot coaching, empower staff and maintain the vision that aligns with the bank's mission.
• Integrity-Uphold ethical standards and honesty in all actions and decisions.
• Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems.
• Volunteerism- Engage in community outreach and corporate social initiatives.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies.
• Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience.
• Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence.

SUPERVISORY RESPONSIBILITIES (if applicable)

Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams.

POSITION LEVEL EXPECTATIONS:

• Community Office Assistant Manager I- Provide exceptional client and employee experience. Uncover and originate consumer and home equity loans. Demonstrate operational proficiency within the branch.
• Community Office Assistant Manager II- Develop and maintain a strong loan pipeline and portfolio. Works diligently to provide an outstanding employee and customer experience. Demonstrates a strong level of proficiency with overall operations with minimal directions. Possesses a proven history or leadership, banking knowledge, and experience in a supervisory role.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
• TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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We are seeking a highly dependable and versatile Lead Office Services Associate to support the day-to-day operations of a dynamic office environment. This is a hands-on, “wear many hats” role responsible for ensuring seamless delivery of office services, facilities coordination, IT support, and hospitality functions.

Hours: Monday - Friday, 8:30am-4:30pm with 1 hour lunch (35 hour work week).

Hourly Pay: $27/hr.

Key Responsibilities:

• Manage mail services including sorting, scanning, delivery, and postage application
• Coordinate courier services and outgoing shipments
• Handle printing, copying, and document scanning requests
• Process invoices and maintain accurate records
• Order and coordinate food services for meetings and events
• Plan and support office events and team lunches
• Reset and maintain conference rooms to ensure readiness
• Monitor, restock, and order office supplies
• Maintain organized records and file management systems
• Liaise with building management for facilities-related requests
• Provide reception coverage, greet visitors, and manage incoming calls
• Monitor conference room schedules and proactively prepare meeting spaces
• Provide basic IT support including laptop setup, troubleshooting, AV support, and desktop imaging (training provided)

What We’re Looking For:

• Prior experience working in a law firm or corporate setting
• Proactive, self-starter with the ability to manage multiple responsibilities independently
• Strong organizational and communication skills
• Customer-service mindset with a focus on creating a positive office experience
• Comfortable supporting light IT functions and learning new systems
• Professional presence with a high level of reliability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.