Opensity Solutions Jobs in Usa

We are seeking a highly dependable and versatile Lead Office Services Associate to support the day-to-day operations of a dynamic office environment. This is a hands-on, “wear many hats” role responsible for ensuring seamless delivery of office services, facilities coordination, IT support, and hospitality functions.

Hours: Monday - Friday, 8:30am-4:30pm with 1 hour lunch (35 hour work week).

Hourly Pay: $27/hr.

Key Responsibilities:

• Manage mail services including sorting, scanning, delivery, and postage application
• Coordinate courier services and outgoing shipments
• Handle printing, copying, and document scanning requests
• Process invoices and maintain accurate records
• Order and coordinate food services for meetings and events
• Plan and support office events and team lunches
• Reset and maintain conference rooms to ensure readiness
• Monitor, restock, and order office supplies
• Maintain organized records and file management systems
• Liaise with building management for facilities-related requests
• Provide reception coverage, greet visitors, and manage incoming calls
• Monitor conference room schedules and proactively prepare meeting spaces
• Provide basic IT support including laptop setup, troubleshooting, AV support, and desktop imaging (training provided)

What We’re Looking For:

• Prior experience working in a law firm or corporate setting
• Proactive, self-starter with the ability to manage multiple responsibilities independently
• Strong organizational and communication skills
• Customer-service mindset with a focus on creating a positive office experience
• Comfortable supporting light IT functions and learning new systems
• Professional presence with a high level of reliability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Join Our Team – Elevate Your Career!

About Us:

We're on the lookout for an energetic and organized Office Supervisor to steer the ship of our vibrant workplace. At Opensity Solutions, we value efficiency, innovation, and a positive work environment. We are an equal opportunity employer committed to diversity and inclusion.

What You'll Do:

• Streamline office operations for on-site and remote teams.
• Manage building upkeep, ensuring a safe and pleasant workspace.
• Optimize costs and spearhead operational initiatives.
• Support leadership in customer relationship tasks.
• Oversee supplies, maintenance, and office logistics.

What We Offer:

• Dynamic workplace with growth opportunities.
• Collaborative team culture.
• Competitive compensation.
• Access to cutting-edge technology.

Qualifications:

• 3-5 years of office management or related experience.
• Demonstrated experience overseeing 2+ staff members
• Strong communication and organizational skills.
• Proficiency in Office 365 Suite.
• Flexibility and adaptability to changing needs.
• Positive interpersonal skills.

Ready to Make an Impact? Apply Now!

Take your career to the next level and be a driving force in our success. Join us and be part of a team where your contributions truly matter. Opensity Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Regional Client Relations Manager

Location: Chicago, IL

Region: Chicago, Minneapolis, Madison, Milwaukee

Pay range: 90 - 115K

We are seeking a dynamic, people-focused Regional Client Relations Manager to oversee Office Services operations across 40+ client locations supporting Legal, Financial, and Advisory environments. This role leads 100+ associates and serves as the primary regional contact for key client stakeholders.

This position requires direct industry experience within Legal or Financial corporate environments and a strong background in Office Services operations.

What You’ll Do

• Lead and develop 100+ frontline associates across a multi-site regional portfolio
• Serve as a strategic partner to Legal and Financial clients
• Present strategic account reviews and performance updates
• Analyze operational data to identify trends and drive improvements
• Ensure high-touch, hospitality-driven service delivery
• Coach managers and strengthen team performance
• Build strong, trust-based relationships at all organizational levels

What We’re Looking For

• High School Diploma or GED required
• Bachelor’s degree in business administration or related field preferred; equivalent leadership experience will be considered
• Direct experience in Legal (law firm strongly preferred) or Financial corporate environments
• Proven leadership of multi-site Office Services operations
• Strong people leadership and coaching skills
• Excellent client-facing presence with the ability to influence stakeholders
• Experience presenting to senior leadership
• Advanced Microsoft Excel skills
• Strong Microsoft Outlook calendar management
• Ability to lift 50+ pounds
• Professional corporate polish

This role is ideal for a relationship-driven leader who understands the service expectations of Legal and Financial environments and thrives in a fast-paced, client-facing leadership position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Opensity Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Reception Services Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment.

The Reception Services Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment.

Reporting to theClient Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement.

Key Responsibilities

Client Experience & Relationship Management

• Serve as the primary liaison between Opensity Solutions and the client, ensuring alignment with brand standards and workplace culture.
• Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence.
• Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience.
• Partner with the CRD on regular business reviews and collaborate with fellow managers to share best practices.

Operational Leadership

• Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support.
• Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times.
• Implement and refine operational workflows, SOPs, and training programs to support consistency and quality.
• Track and report on service-level performance(SLAs, KPIs) and lead operational audits to ensure excellence.
• Leverage technology and innovation to streamline processes and enhance the client experience.

Team Leadership & Development

• Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service.
• Provide regular coaching, feedback, and recognition to promote professional growth and engagement.
• Manage staffing, scheduling, and professional presentation standards.
• Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives.
• Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences.

Qualifications

• 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting.
• Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings.
• Strong client relationship management skills with a track record of delivering measurable service excellence.
• Highly organized with the ability to manage multiple priorities and maintain composure under pressure.
• Exceptional communication, presentation, and interpersonal skills.
• Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus.
• Professional, polished, and hospitality-minded demeanor at all times.
• Commitment to confidentiality, discretion, and operational integrity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Opensity Solutions is seeking an experienced Litigation Legal Assistant to support one of our premier legal clients in a remote capacity. This role provides comprehensive administrative and litigation support to attorneys throughout the full lifecycle of a case, from initiation through trial preparation and post-trial activities.

Responsibilities include conducting legal research, preparing court documents, managing case files, scheduling meetings, compiling discovery materials, handling client communications, and ensuring compliance with court procedures. This role is critical to the smooth operation and progression of litigation matters.

The position requires 5 to 10 years of litigation experience, with specific expertise supporting California courts. Candidates must demonstrate exceptional attention to detail, strong organizational skills, and the ability to manage sensitive and confidential legal information with professionalism and discretion.

Position Details

• Full-time position, with possible overtime during busy periods

• Remote Schedule: Friday – Monday | 7:00 AM – 7:00 PM PT | 10-hour shifts per day

• Pay Rate: $34.00 – $38.00 per hour, depending on region

• Candidates must be located in the United States but cannot reside in California, Alaska, or Nevada

Key Responsibilities

Document & Case Management

• Organize and maintain case files (electronic and physical) using NetDocuments or other document management systems

• Index, redact, and prepare documents, pleadings, and exhibits for court under the direct supervision of the managing attorney

Legal Research & Court Records Management

• Conduct legal research using databases such as LexisNexis and Westlaw to support litigation strategy

• Retrieve case information from California court websites, federal and state dockets, and PACER

• Monitor court records and dockets to track case progress and filing deadlines

Drafting & Filing Court Documents

• Prepare legal documents including motions, discovery requests, subpoenas, pleadings, and correspondence under attorney supervision

• File documents in state and federal courts, including California courts, using electronic and physical filing methods

• Ensure compliance with local, state, and federal court rules and deadlines

Client & Attorney Support

• Respond to client inquiries, provide case updates, and coordinate scheduling of meetings

• Coordinate with opposing counsel, court clerks, and third-party vendors

• Provide administrative and litigation support to attorneys to ensure seamless case progression

Discovery Process & Trial Preparation

• Assist in gathering, reviewing, and organizing discovery materials including requests for production, interrogatories, and depositions

• Manage document production and maintain privilege logs

• Prepare trial notebooks, witness lists, and courtroom exhibits

• Coordinate trial logistics and ensure all required materials are prepared

Calendar & Docket Management

• Maintain litigation calendars, track deadlines, and schedule hearings, depositions, and attorney meetings

• Send reminders and provide case status updates to attorneys

Billing, Data Entry & Administrative Support

• Track time entries and expenses for billing purposes

• Assist with invoice preparation and data entry using Chrome River, Intapp (Time Tracking Software), and other billing platforms

• Support administrative tasks related to case management, document retrieval, and compliance tracking

Skills and Qualifications

Required

• Experience: 5 to 10 years working in litigation or as a legal assistant

• Legal Knowledge: Strong understanding of civil litigation procedures, legal terminology, and California court rules

• Court Filing Experience: Familiarity with state and federal court filing procedures, including California electronic filing systems

• Technical Skills: Proficiency with Microsoft Office Suite, NetDocuments, LexisNexis, Westlaw, PACER, and state court websites

• Billing & Data Entry: Experience using Chrome River (invoicing), Intapp (time tracking), and PACER (court records access)

• Communication: Excellent written and verbal communication skills

• Attention to Detail: High accuracy in document preparation, data entry, and file organization

• Confidentiality & Professionalism: Ability to handle sensitive legal information with discretion

Preferred

• Paralegal certification or equivalent legal training

• Experience with e-discovery tools and litigation database management

• Knowledge of litigation in areas such as labor & employment, commercial litigation, or intellectual property

Receptionist

Position Summary

Forrest Solutions delivers onsite outsourced solutions built on proven best practices for managing non-core business functions.

The Receptionist plays an essential role in creating a welcoming, hospitality-driven environment within our client's office. This individual serves as the face of the workplace, delivering a seamless, high-touch customer experience to guests, visitors, and employees.

The ideal candidate is organized, proactive, and service-oriented, with the ability to manage multiple priorities while maintaining professionalism and attention to detail. This role ensures front desk operations run smoothly, the workspace remains in optimal condition, and all client interactions reflect excellence.

Pay Rate: Up to $36.06 per hour

Schedule: Monday – Friday

• 8:00 AM – 5:00 PM

• 9:00 AM – 6:00 PM

Key Responsibilities

Account Management

• Run daily setup worksheet reports
• Prepare weekly event sheets
• Generate weekly and monthly room usage reports
• Communicate event-related details with IT, Facilities, Meeting Support, and Catering teams

Workplace Experience (WPX) – Daily Operations

• Conduct routine floor tours to ensure a clean, professional, and well-maintained environment
• Respond promptly and professionally to questions, concerns, and service requests
• Greet all guests warmly and proactively, stepping from behind the desk when appropriate
• Support the client's hoteling and mobile workplace initiatives
• Monitor room occupancy and release unused meeting spaces as needed
• Submit maintenance tickets and report facility issues (e.g., lighting, furniture, carpeting)

Workplace Experience (WPX) – Value-Added Services

• Deliver an exceptional, memorable customer experience
• Coordinate concierge-style services such as gift purchases, ticket arrangements, dry cleaning, and related requests
• Serve as a brand ambassador in all interactions

Meeting & Event Support

• Confirm meeting requirements prior to scheduled events
• Provide real-time support for meetings across office floors
• Monitor room schedules, attendance, and no-shows
• Coordinate catering and logistics with Executive Assistants and the Centralized Space Management Team
• Ensure work areas are properly opened and closed each day

Reception Operations

• Welcome visitors and employees with professionalism and efficiency
• Manage visitor registration within building systems
• Partner with lobby security to ensure seamless building access
• Answer and route incoming calls, including internal hotlines
• Assist with urgent guest needs (e.g., Wi-Fi access, room codes)
• Issue visitor badges in accordance with security procedures

Communication & Follow-Up

• Serve as an information liaison to management
• Follow up with clients to ensure service satisfaction and issue resolution

Training & Development

• Complete required training modules (e.g., Cornerstone)
• Participate in ongoing development initiatives

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Minimum of 1 year of experience in hospitality, reception, or a client-facing role
• Proficiency in Microsoft Office Suite
• Strong customer service and problem-solving skills
• Ability to handle confidential information with discretion
• Professional presence with strong interpersonal skills
• Ability to collaborate effectively within a team environment

Core Competencies

• Client-first mindset
• Strong attention to detail and accuracy
• Ability to multitask in a fast-paced, high-energy environment
• Sound judgment and decision-making within scope of role
• Excellent verbal and written communication skills
• Adaptability and flexibility
• Comfort using workplace technology and systems

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Client Relations Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment.

The Client Relations Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment.

Reporting to theClient Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement.

Key Responsibilities

Client Experience & Relationship Management

• Serve as the primary liaison between Opensity and the client, ensuring alignment with brand standards and workplace culture.
• Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence.
• Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience.
• Partner with the CRD on regular business reviews and collaborate with fellow managers to share best practices.

Operational Leadership

• Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support.
• Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times.
• Implement and refine operational workflows, SOPs, and training programs to support consistency and quality.
• Track and report on service-level performance(SLAs, KPIs) and lead operational audits to ensure excellence.
• Leverage technology and innovation to streamline processes and enhance the client experience.

Team Leadership & Development

• Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service.
• Provide regular coaching, feedback, and recognition to promote professional growth and engagement.
• Manage staffing, scheduling, and professional presentation standards.
• Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives.
• Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences.

Qualifications

• 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting.
• Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings.
• Strong client relationship management skills with a track record of delivering measurable service excellence.
• Highly organized with the ability to manage multiple priorities and maintain composure under pressure.
• Exceptional communication, presentation, and interpersonal skills.
• Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus.
• Professional, polished, and hospitality-minded demeanor at all times.
• Commitment to confidentiality, discretion, and operational integrity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

We are seeking a proactive and hands-on Facilities Associate to support the overall functionality, maintenance, and organization of our professional office space. This individual will be responsible for ensuring our work environment remains clean, efficient, and fully operational creating a welcoming and professional atmosphere for employees and guests alike.

This role requires someone who is equally comfortable coordinating vendors and managing supplies as they are assembling office furniture, hanging artwork, and handling basic troubleshooting around the office. If you're detail-oriented, service-driven, and not afraid to roll up your sleeves, this could be the perfect opportunity for you.

Shift: 10:00am - 7:00pm; Monday - Friday

Pay - Rate: $23.50/hr

Key Responsibilities:

• Oversee daily administrative and facility-related tasks to ensure a clean, organized, and professional workspace.
• Monitor and manage office supplies, pantry inventory, and essential materials, restocking as needed.
• Act as the liaison with janitorial and maintenance personnel to schedule and oversee cleaning, repairs, and upkeep.
• Perform light handyman duties including assembling/disassembling office furniture, relocating equipment or workstations, hanging pictures or whiteboards, and basic troubleshooting for lighting, fixtures, and office equipment.
• Coordinate internal office moves and setup of new workstations.
• Provide high-level customer service to employees, responding to requests related to office services in a timely, courteous manner.
• Identify and recommend process improvements to streamline facility operations and enhance the workplace experience.
• Manage relationships with external vendors to ensure timely delivery of services such as janitorial, repair, and office equipment support.
• Support event logistics by preparing meeting spaces, coordinating catering, setting up audio/visual equipment, and assisting with overall execution.
• Collaborate across departments to provide operational support for onsite meetings and office events.
• Ensure compliance with safety and environmental regulations (EHS), including conducting routine safety checks and participating in internal/external audits .
• Advocate for and maintain workplace safety procedures and emergency protocols.

Qualifications:

• 3+ years of experience in facilities, office services, or building operations in a professional setting.
• Strong handyman/maintenance capabilities (e.g., furniture assembly, picture hanging, basic repairs).
• Excellent organizational and time-management skills.
• Strong interpersonal and customer service skills.
• Familiarity with building safety regulations.
• Ability to lift moderate weight and perform physical tasks related to office setups and maintenance.
• Proficiency with Microsoft Office Suite; ability to learn basic facility software or ticketing systems.
• High School Diploma or equivalent required; technical certification or trade background is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

Corporate Receptionist – Executive Environment

About the Role

Forrest Solutions is seeking a hospitality-driven Corporate Receptionists to serve as the first point of contact within its executive office environments. This is a high-touch, client-facing role designed for professionals who take pride in delivering exceptional service and understand the importance of presence, presentation, and discretion.

This position goes beyond traditional front-desk responsibilities. The ideal candidate brings a concierge-style approach—warm, attentive, and confident—while maintaining the professionalism required in a fast-paced, security-conscious corporate setting.

Shift: 7:00am - 6:00pm; varying 8 hour shift; (Monday - Friday);

Pay Rate: $28.00/hr

Key Responsibilities

• Provide a high-level welcome experience by standing to greet all visitors with professionalism and warmth
• Create a positive first impression through confident engagement, eye contact, and clear communication
• Manage guest arrivals, including coat handling and visitor check-in procedures
• Escort visitors to conference rooms and notify internal contacts promptly
• Maintain awareness of daily schedules, meetings, and visitor volume
• Partner closely with security teams to ensure adherence to access protocols
• Support high-traffic periods calmly and efficiently, particularly during executive meetings
• Maintain an orderly, polished reception area aligned with brand standards
• Represent Forrest Solutions’ brand with consistency, discretion, and professionalism at all times

Ideal Candidate Profile

• Brings a hospitality-first mindset and genuinely enjoys engaging with people
• Comfortable holding light, professional conversation with senior executives and guests
• Attentive, observant, and proactive—anticipates needs without being prompted
• Maintains composure and professionalism in high-volume, fast-paced environments
• Demonstrates sound judgment and discretion

Experience & Background

• 2+ years of experience in a high-end, professional environment strongly preferred
• Relevant backgrounds may include:
• Corporate offices (finance, investment firms, law firms)
• Luxury hotels or concierge services
• Executive offices or high-security environments
• Experience must include direct, in-person guest interaction
• Administrative or hospitality experience may be considered if paired with a highly polished presence

Reliability & Consistency

Forrest Solutions is committed to delivering a consistent, elevated reception experience. This role requires:

• Dependability and strong attendance
• Comfort working within structured expectations and protocols
• Ability to operate independently while maintaining alignment with team standards

Work Environment

• Executive office floors with high visitor volume
• Close coordination with on-site security personnel
• Team-based reception model with formal onboarding and training
• Start window: Early–Mid April

Why This Role

This is an opportunity to be part of a thoughtfully designed reception program focused on excellence, consistency, and brand representation. For professionals who take pride in hospitality and thrive in corporate environments, this role offers visibility, stability, and the chance to make a meaningful impact every day.

All qualified applicants will receive consideration for employment.