Rti Controller Reset Jobs in Usa
785 positions found — Page 33
SURGICAL MEDICAL ASSISTANT
Role Scope & Responsibilities | Multiple Practice Locations — Bay Area
WHAT WE'RE ABOUT
Aesthetx is a specialized plastic surgery and dermatology practice serving Bay Area clientele from Silicon Valley to Marin — and we're not your typical clinic. We've built something different: a team of highly trained experts who are obsessed with outcomes, grounded in science, and deeply committed to the patient experience. Every treatment, every touchpoint, every hire is held to that standard.
Our vision: To set the standard for aesthetic medicine where scientific innovation, collaborative care, and outcomes define exceptional, personalized patient care.
We hire people who take their craft seriously — clinicians, operators, and leaders who want to be part of building something exceptional. If you're a surgical MA who has put in the years, knows what it takes to support a high-volume surgical practice, and wants to bring that experience to a team that will actually use it — you'll find your people here.
WHAT DRIVES US:
- High-Touch Collaboration: We succeed together. Across sites, departments, and disciplines — no siloes, no egos.
- Scientifically Backed: Every treatment and decision is grounded in evidence. We don't cut corners on outcomes.
- Patient Obsessed: The patient experience is never an afterthought. It's the filter every decision runs through — including what happens in the procedure room.
ROLE SUMMARY
The Surgical Medical Assistant (SMA) is a senior clinical team member who works directly alongside Aesthetx plastic surgeons throughout the full patient journey — from surgical consultations and pre-operative visits through in-clinic procedure support and post-operative follow-up care. This is not an entry-level MA role. The SMA brings a deep understanding of plastic surgery workflows, patient preparation, and clinical support that allows surgeons to operate at the top of their scope.
Two things happen without exception on every shift: every room and patient is fully prepared before the surgeon walks in, and every patient interaction — whether they're coming in for a consult or a week-two post-op — reflects the Aesthetx standard of care. This role requires someone who has earned their skills in the field and is ready to use them.
CORE RESPONSIBILITIES
SURGICAL CONSULTATION SUPPORT
- Prepare patients and exam rooms for surgical consultations — patient history gathered, forms completed, room configured, and all materials ready before the surgeon enters
- Assist surgeons during consultations by documenting relevant clinical notes, capturing measurements or markings as directed, and ensuring the patient's questions and concerns are recorded accurately in the EMR
- Educate patients on what to expect before and after surgery — walk through pre-op instructions, answer questions within scope, and escalate anything requiring provider input immediately
- Coordinate with the front desk and scheduling team to ensure consultation flow is smooth, on time, and that all required paperwork and imaging is complete before the appointment
- Maintain a complete and accurate consultation record in the EMR — history, physical notes, surgeon recommendations, and follow-up plan documented before the patient leaves
PRE-OPERATIVE CARE
- Conduct pre-o PRE-OPERATIVE CARE perative patient visits: review surgical instructions, verify medical clearances, confirm medication holds, and document all required pre-op assessments in the EMR
- Prepare pre-op packets, consent forms, and surgical marking documentation per surgeon preference — ensure nothing is missing before the day of procedure
- Communicate pre-op instructions to patients clearly and empathetically — they're about to have surgery; this interaction sets the tone for their entire experience
- Coordinate with surgeons and clinical leadership to flag any pre-op concerns, incomplete clearances, or patient anxiety requiring additional support before the scheduled procedure date
- Set up and stock in-clinic procedure rooms per surgeon preference — correct instruments, supplies, and sterile field configuration ready before the patient arrives
IN-CLINIC PROCEDURE ASSISTANCE
- Provide direct surgical support during in-clinic plastic surgery procedures — assist with instrument handling, maintain sterile field, and support the surgeon throughout the procedure
- Anticipate the next step in a procedure and have instruments, sutures, and materials ready without being asked — this is the standard for someone with 2–3+ years of surgical MA experience
- Maintain strict sterile technique during all in-clinic procedures without exception — identify and immediately address any breach
- Assist with specimen handling, labeling, and documentation per established protocols
- Break down and clean the procedure room after each case — proper sharps disposal, instrument decontamination, and surface disinfection per clinic standards; restock and reset for the next patient
POST-OPERATIVE CARE & FOLLOW-UP
- Conduct post-operative patient visits: assess incision sites and healing progress as directed by the surgeon, remove sutures or drains per protocol, and document all findings in the EMR
- Review post-op care instructions with patients at each visit — ensure they understand wound care, activity restrictions, signs of complications, and when to call the clinic
- Identify and escalate any signs of post-operative complications, patient concerns, or abnormal findings to the attending surgeon immediately — do not delay
- Complete all post-visit documentation accurately and in real time, including wound status, patient-reported symptoms, and any changes to the care plan directed by the provider
- Proactively follow up with surgical patients between scheduled visits when directed — check in on healing, answer questions within scope, and escalate anything that needs provider review
COMPLIANCE, SAFETY & DOCUMENTATION
- Maintain full HIPAA compliance in every patient interaction, documentation entry, and conversation within the clinic
- Follow all infection control protocols, sterile technique standards, and clinic safety policies without exception
- Identify and report any patient safety concern, near-miss, or compliance gap to the Clinical Supervisor the same day it occurs
- Complete all required compliance training and certification renewals on schedule
- Ensure all clinical documentation — consult notes, pre-op records, procedure notes, post-op entries — is complete, accurate, and timely; no blanks, no assumptions
QUALIFICATIONS
REQUIRED
- High school diploma or GED required; Medical Assistant certificate or diploma from an accredited program required
- Minimum 2–3 years of hands-on surgical MA experience in a plastic surgery, aesthetic surgery, dermatology, or equivalent surgical outpatient setting — this is a non-negotiable baseline
- Current BLS/CPR certification
- Demonstrated proficiency in sterile technique, instrument handling, and infection control protocols for in-clinic surgical procedures
- Direct experience supporting surgical consultations, pre-operative visits, and post-operative care in a high-volume clinical environment
- Proficiency with EMR documentation — Nextech experience a strong plus
- Strong interpersonal and communication skills — able to support patients through anxiety, answer clinical questions within scope, and communicate clearly with surgeons and clinical staff
PREFERRED
- 2+ years specifically in plastic surgery or aesthetic surgery clinic — hands-on experience with rhinoplasty, abdominoplasty, breast procedures, liposuction, facelifts, and related post-op care
- Certified Medical Assistant (CMA — AAMA) or equivalent clinical certification
- Experience with surgical wound care, suture and drain removal, and post-operative assessment documentation
- Familiarity with cosmetic dermatology procedures: Botox, fillers, laser treatments, chemical peels
- Bilingual (Spanish / English) a plus
FULL-TIME BENEFITS
- Generous PTO + 8 Paid Holidays — take the time you need to rest and recharge
- Medical, Dental & Vision — 100% employer-paid for your individual coverage, so you can prioritize your health without thinking twice
- 401(k) with Employer Match — we invest in your future the same way you invest in ours
- FSA & HSA options to maximize your healthcare dollars and reduce your tax burden
- Life Insurance provided at no cost to you — protection for the people who matter most
- Short & Long-Term Disability coverage — income protection if life takes an unexpected turn
- Legal Plan — access to legal guidance when you need it, without the out-of-pocket cost
EMPLOYEE PERKS
- The treatments you help deliver, available to you — complimentary aesthetic services including Botox, facials, and more, plus discounts on our full product and treatment menu*
- A lunchroom that actually earns its name — gourmet coffee, fresh snacks, and a fully stocked kitchen ready every day
- Frequent team lunches, catered and on us — because great work deserves a great meal
- A calendar full of fun — themed employee events and celebrations throughout the year that make this a place people actually want to be
*As outlined in the employee discount office policy
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Learning Experience Specialist.
Job Summary:
The Learning Experience Specialist for TAG University is part of the Learning Delivery & Experience team and responsible for organizing and coordinating the delivery of learning programs, both live and virtual, to ensure the learner experience is outstanding and impactful from beginning to end.
Learning Experience Specialists provide support to the greater L&D team through a shared service operating model, flexing between programs, functions, and audiences. They operate in a fast-paced environment, where there is an opportunity to have an impact every single day.
This role will partner closely with Facilitators, Program Managers, and key business partners to execute support for all learning programs. The Learning Experience Specialist will need to have a solid understanding of program goals and objectives, as well as learners’ and facilitators’ needs.
This person is action oriented, motivated to help others, and able to collaborate and maintain a strong network of partnerships. They must be exceptionally well organized, have strong problem-solving and execution skills, able to manage ambiguity, and operate with a customer service mindset. This role will report to the Director of Learning Delivery and Experience and is based in our world-class learning facility in Chicago, IL.
Essential Responsibilities
- Plan and execute end-to-end learning events—in-person and virtual—ensuring a seamless, outstanding learner experience from pre-event preparation through program close.
- Serve as the primary learner-facing presence throughout in-person programs, creating a welcoming environment and delivering attentive support that prioritizes participant accessibility and engagement.
- Prepare event logistics, including printed materials, swag, room configurations, and program-specific setup, ensuring every detail is thoughtfully anticipated and flawlessly executed.
- Act as the on-site hub for day-of operations, managing learner check-in, campus navigation as needed (and in partnership with the Manager, TAG U Campuses), accessibility needs, and real-time issue resolution while serving as the key liaison among facilitators, IT, Facilities, catering, and campus leadership throughout live programs.
- Serve as an internal consultant to the L&D team, generating innovative ideas that continuously elevate program quality, cultivate community, and meet or exceed experience standards.
- Proactively surface learner experience gaps and friction points, escalating trends to the Manager, TAG U Campuses as needed.
- Cultivate and maintain cross-functional partnerships with Events, Facilities, IT, and key business partners to co-create and deliver cohesive, exceptional learning experiences.
- Partner with the Manager, TAG U Campuses before, during, and after learning events to ensure all spaces are on-brand, fully prepared, and reset between sessions to consistently uphold learner experience standards.
- Support and operate learning technology for in-person and virtual sessions; train and coach L&D team members and business partners on relevant platforms to ensure consistent, capable delivery.
- Maintain accurate learning records in the Learning Management System, including completion tracking and CE credit submission.
- Flex into expanded coordination and learner support responsibilities during high-volume periods, and contribute to change management efforts by providing program coordination as needed.
- Other duties as assigned.
Requirements/Qualifications
- Education Level: Bachelor’s Degree or equivalent work experience is required.
- Professional experience of 1-2 years with transferrable skills in organizing and executing on programs and/or program work, managing logistics for customer/participant facing events or programs, project organization.
- Independent decision making aligned to support organizational goals and strategy.
- Specializes in performing tasks based upon functional areas related to service, quality and/or productivity.
- Seeks opportunity for continuous improvement.
- Strong written and verbal communication skills; ability to interact with individuals at all levels of the organization.
- Very detail-oriented with strong organizational skills.
- Proven analytical and problem-solving skills.
- Plans, organizes and executes tasks and activities with urgency.
- Highly proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint.
- Operate office equipment, including copiers and computers.
- Required to meet position related productivity and quality standards along with all standard operating procedures set and communicated.
Additional Details:
- Base Pay Range: $60,000-$65,000 (Actual pay may vary based on experience, performance, and qualifications.)
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
- This position will be based on-site in Chicago, IL, 4 days/week & 1 day remote.
- If you are an applicant residing in California, please view our privacy policy here:
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
- Routing incoming incident and service requests to the appropriate support group
- Maintaining accurate and timely records in issues tracking system
- Maintaining service desk knowledgebase support documentation
- Participating in professional development and team improvement initiative
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
Expectations Of The Job
- Individual will be expected to analyze end user hardware, operating system and business application issues
- Communicate professionally and effectively with users to understand issues and propose solutions
- Effectively manage service desk workload to meet publishing business SLAs
- Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
- Must have the ability to address system issues both on and off hours.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
- Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
- Knowledge of Microsoft 365 and Office applications
- Knowledge of Apple IOS and OSX environments
- Experience using an IT Service Desk platform, preferably Service Now.
- Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
- Ability to be on-call for critical off-hours support
- Experience in the life science or health industry is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
Follow us on LinkedIn | Twitter
Job Description
- Identifying logging and resolving IT incidents to restore normal service as quickly as possible This includes troubleshooting issues providing workarounds as escalating complex problems to the appropriate teams
- Handling requests for services like new software installations password resets or access to resources
- Providing guidance and support to users on various IT related topics including software usage hardware troubleshooting and security best practices Contributing to and maintaining a knowledge base to help users resolve issues independently and to improve the efficiency of the service desk
- Effectively communicating with users to understand their needs provide updates on their requests and ensure a positive customer experience 8-10 years in Service Desk Management
Skills
Mandatory Skills: ServiceDesk
We’re seeking an experienced Retail Fixture Traveling Construction Superintendent to join our team and oversee commercial construction projects across multiple locations. This role is ideal for a hands-on leader who thrives in dynamic environments and is committed to delivering quality work safely and efficiently.
- Primary Role: Physically assembles and installs retail fixtures (shelving, gondolas, display cases, cabinetry) according to store layouts and construction plans.
- Focus: Structural setup and alignment for safety, durability, and compliance with building codes.
- Skills Needed: Carpentry basics, ability to read blueprints, use of power tools, and adherence to OSHA standards.
- Timing: Usually involved during store openings, remodels, or major resets before merchandise is stocked.
Key Responsibilities
- Manage all on-site construction activities, ensuring compliance with safety and quality standards.
- Coordinate suppliers and field crews to maintain project schedules.
- Conduct daily site inspections and resolve issues promptly.
- Communicate effectively with project managers, clients, and field teams.
- Maintain accurate documentation, including schedules, reports, and job cost tracking.
Qualifications
- 3–5 years of experience as a Construction Superintendent on commercial projects.
- Strong knowledge of construction processes, safety standards, and quality control.
- Ability to coordinate crews, subcontractors, and suppliers effectively.
- Union enrollment eligibility
- Proficient in reading blueprints, scheduling, and job cost tracking.
- Excellent communication and leadership skills for field and client interactions.
- Must travel as needed
- Familiarity with construction management software
- OSHA 30 certification (preferred).
Summary: The HR Coordinator will be responsible for recruiting, hiring, and onboarding hourly staff in addition to supporting other HR related functions.
Essential Duties and Responsibilities:
- Responsible for screening, interviewing, testing to fill vacant positions.
- Maintain staffing rosters with notable changes.
- Plans and conducts new employee orientation to foster positive attitudes toward company goals.
- Administer human resource functions to ensure policies, procedures, and reporting are in compliance.
- Responds to inquiries regarding policies, procedures, and programs.
- Provide backup support to the HR Generalist regarding the processing and transmitting of hourly payroll.
- Assist with the preparation o disciplinary write ups as necessary and track to employee discipline log.
- Process new hire paperwork including, drug and background checks, data entry into HRIS system.
- Assist with hourly personnel transactions such as promotions, transfers, performance reviews, and password resets.
- Process new benefit enrollments with insurance carriers for hourly personnel.
- Maintain good employee relations through effective communication and prompt attention to associate concerns.
- Check HR drop box (Suggestion Box) on a bi-weekly basis and file, process or distribute correspondence as necessary.
- Assist with responses to initial fact-finding unemployment claims.
- Maintain communications boards in accordance with communication policies and procedures.
- Respond to hourly verification of employment requests for hourly employees.
- Assist with planning employee events.
- Provide administrative support to the department and/or facility staff members as needed.
- Work scheduled hours and/or as needed to successfully complete all duties
- Maintain a good attendance record which includes being on time and working your full shift unless excused by the HR manager.
Qualifications:
- Bachelor’s degree in Human Resources Development/related field or 2+ years of experience in HR and Payroll.
- Excellent verbal, written, group presentation and interpersonal communication skills.
- Bilingual (English/Spanish)preferred
- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, sit, talk, or hear. Ability to lift 5-25 pounds.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These conditions include:
The employee is regularly exposed to working in the manufacturing environment and may encounter moving mechanical parts.
The employee must not wear loose-fitting clothing that may get in the way of moving machinery.
The employee is occasionally exposed to extreme heat and vibrations. The noise level in the work environment is usually moderate
Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship.
Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of US Farathane.
Job Description:
L1 Service Desk Analyst (5–6 Years Experience)
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
Role Overview
• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries
• Deliver high-quality, customer-focused support across enterprise IT environments
• Ensure first-call resolution wherever possible and effective escalation when required
Key Responsibilities
• Provide Level 1 technical support via phone, email, chat, and self-service portal
• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool
• Troubleshoot issues related to:
o Windows and macOS end-user devices
o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
o Active Directory (password resets, account unlocks, group access)
o VPN, network connectivity, Wi-Fi, and printer issues
• Perform initial diagnosis and resolution using knowledge articles and SOPs
• Escalate unresolved incidents to L2/L3 teams with accurate documentation
• Follow ITIL-based incident, request, and problem management processes
• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)
• Provide user communication and status updates throughout the ticket lifecycle
• Participate in shift handovers and knowledge sharing sessions
• Identify recurring issues and suggest improvements or automation opportunities
• Support new user onboarding/offboarding tasks as per SOPs
• Assist in major incident calls by handling communications and ticket updates
Technical Skills & Experience
• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role
• Strong hands-on experience with:
o Windows 10/11 and macOS
o Microsoft 365 & Teams administration basics
o Active Directory and Azure AD fundamentals
o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)
• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar
• Familiarity with remote support tools and endpoint management solutions
• Exposure to VDI, MFA, and endpoint security tools is a plus
Process & Compliance
• Good understanding of ITIL v3 / ITIL 4 processes
• Adherence to security, compliance, and access control policies
• Experience working in SLA-driven, 24×7 or shift-based environments
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
Job Summary
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7:30am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Education & Experience
- At least 1 year of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must be able to work independently and with minimal supervision.
- Knowledge of Accounting Principles.
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
- Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be able to work in a self-managed environment.
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
- Must maintain composure and objectivity under pressure.
Requirements
Job Duties & Functions
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Initiate and complete the End of Day process.
- Run all reports as required for Food and Beverage audit.
- Complete the Night Audit checklist for computer procedures daily.
- Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.).
- Maintain cashiering responsibilities as per Front Office procedures according to hotel standards.
- Maintain Front Office computer system operation according to the hotels standards.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the Security are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Follow safety and emergency procedures according to hotel standards.
- Maintain proper record keeping (i.e., log books, etc.) according to hotel standards.
- Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills.
- Maintain radio contact with other associates during entire shift.
- Have a working knowledge of security procedures.
- Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
- Prepare and distribute the Daily Flash Report as needed.
- Transfer the master or house accounts as necessary.
- Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s.
- Train any new Night Auditors as requested by management.
- Run morning reports according to Avion Hospitality procedures.
- Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
- Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
- Handle items for “Lost and Found” according to the standard.
- Complete any reports as requested by management in a timely manner.
- Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
- As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests.
- Attend meetings as required by management.
- Perform any other duties as requested by the Guest Services Manager or any other member of management.
Reliable technology that keeps organizations running. As our company continues to grow, we are seeking a hands-on Controller – Finance & Compliance to lead our financial operations, billing discipline, and financial accuracy across the organization.
The Controller – Finance & Compliance is responsible for overseeing the company’s day-to-day accounting operations, ensuring revenue is accurately invoiced and collected, and maintaining financial discipline across the organization. This is a hands-on role, not a purely supervisory position. The Controller will actively manage financial processes including accounts receivable, accounts payable, billing coordination, expense management, and QuickBooks accounting accuracy. The role also coordinates closely with the company’s external CPA firm, telecom compliance advisors, insurance providers, and legal counsel to ensure financial compliance and operational accuracy. The Controller will supervise offshore bookkeeping and billing staff while maintaining detailed awareness of financial activity across the business. Key Responsibilities Financial Operations & Accounting Accuracy • Maintain accurate financial records in QuickBooks Online, including management of the chart of accounts and proper coding of financial transactions
• Oversee day-to-day accounting operations including accounts receivable, accounts payable, expense management, and credit card reconciliation
• Supervise offshore bookkeeping and billing staff to ensure accounting tasks are completed accurately and on time
• Ensure proper documentation and reconciliation of expenses, receipts, and operational transactions Billing & Revenue Assurance • Oversee all invoicing activities including project billing and telecom service billing
• Ensure delivered equipment, services, and subscriptions are invoiced accurately and in a timely manner
• Monitor accounts receivable and assist with collection activities when necessary
• Maintain visibility into recurring billing cycles and identify potential revenue leakage Financial Coordination & Reporting • Coordinate financial data preparation for the company’s external CPA firm, supporting monthly financial closing and tax reporting
• Track project costs and monitor project profitability and cost allocations
• Maintain visibility into company receivables, vendor payments, and overall financial activity
• Support leadership with financial insights related to revenue tracking, expense management, and operational financial performance Compliance, Contracts & Risk Management • Coordinate financial compliance activities with telecom compliance consultants and external legal counsel
• Review contracts and assist with redlining financial terms related to billing, payment terms, and financial obligations
• Work with insurance providers to maintain financial documentation and support risk management requirements Financial Process Ownership & Team Leadership • Manage and guide offshore accounting and billing staff to ensure accuracy and efficiency
• Improve accounting workflows and financial controls to strengthen operational discipline
• Maintain strong situational awareness of financial activity across the organization and take ownership of resolving financial issues
• 7+ years of accounting or financial operations experience
• Experience in Controller, Finance Manager, or Senior Accounting roles
• Strong experience with QuickBooks Online or similar accounting systems
• Experience managing accounts receivable, accounts payable, and invoicing processes
• Experience coordinating with external CPA firms
• Experience supervising accounting or bookkeeping staff (including remote staff)
• Strong attention to detail and financial discipline
• Ability to work closely with operations, legal advisors, and compliance teams
• Experience in technology, telecom, IT services, or system integration environments preferred
Success in This Role Work Location
This is an in-office position located in Santa Clara, California. The role requires close coordination with leadership and operational teams, so regular on-site presence is important. Hands-On Role
This is a hands-on Controller position, not a purely supervisory role. The individual in this position is expected to stay closely engaged with day-to-day financial activity and maintain awareness of operational transactions across the business. Team Structure
The Controller will supervise 2–3 offshore billing and bookkeeping staff while coordinating closely with internal operations teams and the company’s external CPA firm. External Coordination
This role will work with outside service providers including the company’s CPA firm, telecom compliance advisors, insurance providers, and legal counsel. Work Environment
ITMC operates in a collaborative and fast-paced environment where team members take ownership of their responsibilities and work closely across departments to solve operational challenges. Hiring Process
Qualified candidates will typically participate in:
• an initial screening conversation
• an in-person interview with leadership and team members Equal Opportunity Employer
ITMC is an equal opportunity employer and values diversity in the workplace. Candidates who enjoy maintaining financial discipline, improving operational processes, and ensuring financial accuracy across a growing organization will find this role particularly rewarding. PandoLogic. Keywords: Registered Nurse (RN), Location: Santa Clara, CA - 95055
BCforward is seeking a Document Controller role with BCforward supporting a pharmaceutical client in Lebanon /Indianapolis, IN
Document Controller
Location: Lebanon /Indianapolis- Onsite
Salary with benefits offered
Detail-oriented Document Controller with strong expertise in Microsoft Word formatting, document lifecycle management, and validation documentation within complex project environments.
Proven ability to support site start-up initiatives by ensuring accurate, compliant, and standardized documentation aligned with validation plans and change management processes.
Experienced in managing controlled documents within electronic document management systems (EDMS), including routing for review and approval, maintaining naming conventions, and ensuring metadata accuracy.
Skilled in supporting Computer System Validation (CSV) efforts, tracking project documentation, and maintaining audit-ready records in regulated environments.
Adept at collaborating across multiple teams, managing competing priorities, and contributing to operational readiness through high-quality documentation and process reliability.
Known for driving consistency, meeting tight timelines, and supporting high-performance, quality-focused project delivery.
This position is responsible for managing and controlling documentation related to system validation, ensuring all records are accurate, compliant, and aligned with established document management and validation standards.
This role heavily supports Computer System Validation (CSV) processes, including both new system implementations and updates managed through formal change control.
The Document Controller is expected to review and interpret validation plans, ensuring that all documentation activities adhere to defined validation strategies and regulatory expectations.
They contribute directly to operational readiness by ensuring all validation documentation is properly created, formatted, tracked, reviewed, and approved within required timelines.
A key responsibility is maintaining document integrity within an electronic document management system (EDMS).
This includes enforcing standardized templates, ensuring consistent naming conventions, managing metadata, and routing documents through review and approval workflows while incorporating stakeholder feedback.
The role also involves generating reports, tracking documentation progress, and supporting project visibility through system queries and dashboards.
In addition, the Document Controller supports cross-functional teams by maintaining spreadsheets, SharePoint sites, and tracking tools that monitor validation and documentation status.
The position requires strong organizational skills and the ability to manage multiple inputs from different stakeholders while ensuring alignment with project goals and deadlines.
Success in this role requires advanced proficiency in Microsoft Word (especially complex formatting and template management), strong attention to detail, and the ability to work in a fast-paced, highly regulated environment.
