Rinse And Repeat Jobs in Usa

Account Manager

Role Overview

The Account Manager is responsible for managing and growing a portfolio of assigned customer accounts, driving repeat revenue through service, repairs, inspections, and small to mid-sized projects. This role is relationship-driven, execution-focused, and accountable for both customer satisfaction and revenue growth within an assigned territory or account base.

Key Responsibilities

Account & Relationship Management

• Own and manage assigned customer accounts and relationships
• Develop and maintain strong relationships with property managers, facility managers, owners, and general contractors
• Serve as the primary point of contact for customers within the assigned territory
• Act as a proactive ambassador for Greenwood Industries and its offerings

Revenue Growth & Opportunity Development

• Cultivate new business opportunities within assigned territory (Cold Calling / Door Knocking)
• Drive repeat business through repairs, inspections, maintenance programs, and small to mid-sized projects
• Identify, develop, and close upsell and cross-sell opportunities within existing accounts
• Achieve monthly, quarterly, and annual sales targets
• Generate new opportunities through account management, referrals, networking, and targeted outreach
• Convert expiring GPA’s into paid GPA’s
• Identify opportunities to upsell for safety improvements on site

Sales Execution & Estimating

• Consult with clients to assess existing roof conditions and recommend appropriate repair or service solutions
• Accurately estimate roof repairs and service work in accordance with industry standards and company guidelines
• Work with estimating to develop clear, professional proposals and follow through to close opportunities
• Utilize company cam and other sales tools to document roof conditions and scope work in the field

Internal Coordination & Project Support

• Work closely with operations, service managers, and internal teams to ensure successful project execution
• Coordinate scheduling, handoffs, and follow-up to deliver a strong customer experience
• Assist with collections and receivables for assigned accounts as directed by management

CRM & Process Discipline

• Maintain accurate pipeline, forecasting, activity tracking, and account documentation in the CRM
• Use the CRM daily for account management, proposal development, scheduling, and sales activity tracking
• Follow established sales processes, reporting requirements, and CRM standards

Professional Development & Market Presence

• Participate in ongoing sales meetings, training, and professional development
• Attend associations, manufacturer seminars, conferences, trade shows, chamber of commerce, and marketing events as required to support market presence and industry knowledge
• Organize and execute with sales team on sales blitz’s in assigned territory
• Self-awareness and continuous improvement on individual gaps

Qualifications

• Experience in commercial roofing, construction services, or building envelope strongly preferred
• 5+ years of sales or account management experience, preferably in commercial or industrial markets
• Proven ability to build, manage, and grow client relationships
• Strong communication, negotiation, and relationship management skills
• Comfortable managing multiple accounts, priorities, and deadlines
• Experience using CRM platforms for pipeline and account management
• Detail-oriented with strong follow-through and organizational skills
• Self-motivated, proactive, and able to work independently and within a team environment
• Comfortable with heights and performing roof assessments as required
• Strong work ethic and customer service mindset

Position Overview:

The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
• Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
• Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.

Ongoing Performance Management & Optimization: 

• Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
• Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
• Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
• Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets. 

Product Evolution: 

• Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
• Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.

Project Manager – Transmission & Distribution (T&D)

St. Louis, MO

Travel: 0–20% (primarily regional/client meetings)

Employment Type: Permanent

About the Role

We are seeking an experienced Project Manager – Transmission & Distribution to lead utility infrastructure projects from concept through construction and closeout. This individual will serve as the primary client contact while overseeing scope, schedule, cost, and quality across multidisciplinary teams.

This role is ideal for a PM who enjoys ownership, client interaction, and developing long-term utility relationships — not just internal coordination.

What You’ll Do

• Manage full lifecycle T&D projects: siting, permitting, engineering, procurement, construction, and closeout
• Serve as primary client point of contact and maintain long-term relationships
• Lead proposals, presentations, and contract negotiations
• Develop project execution plans, schedules, and cost forecasts
• Monitor project financials, risk, staffing, and change management
• Coordinate engineering, environmental, ROW, and construction teams
• Ensure compliance with QA/QC standards, safety, and environmental requirements
• Report project performance including schedule, cost, procurement, and risk metrics
• Support team growth through mentoring and hiring participation
• Contribute to strategic planning and repeat business development

Required Qualifications

• Bachelor’s degree in Engineering or related field
• 7+ years experience in the Transmission & Distribution industry
• 3+ years managing engineering or utility infrastructure projects
• Experience producing transmission design & construction documentation
• Knowledge of NESC and industry standards
• Strong client-facing communication and leadership skills
• Proven success managing scope, schedule, budget, and contracts

Preferred

• PE License
• PMP Certification
• Experience with utility clients and multi-disciplinary project teams
• Proposal development and business development experience

Why This Role

• Client-facing leadership position (not just coordination)
• End-to-end project ownership
• Strong repeat-business environment
• Flexible travel expectations
• Multi-office collaboration exposure

Interview Process

• Up to 2 video interviews

• 1 in-person panel interview

• Possible follow-up video discussion

If interested, apply here or message me directly

Construction Superintendents, apply now!

If you like variety and challenge and take satisfaction from knowing your work supports modern construction, consider applying below. Our client gets projects off to strong starts by designing and constructing a wide variety of projects serving the roadway/highway & bridge markets. Their work improves lives.

What You'll Do:

• Serve as Superintendent on heavy highway and bridge construction projects
• Lead daily field operations in collaboration with Project Managers and Foremen
• Coordinate crews, subcontractors, and site logistics to maintain schedule and quality
• Manage material deliveries and ensure all certifications meet contract requirements
• Maintain accurate daily documentation including reports, schedules, and photos
• Oversee and balance concrete pours and critical path activities
• Interface with inspectors, owners, and public agencies as needed
• Support project closeout, final quantities, and job cost reporting

Prior experience managing various road & highway projects is vital to the success of this role.

What We're Looking For:

• Join a proven heavy highway contractor with long-term backlog and repeat public work
• Clear expectations and autonomy with support from experienced PMs and leadership
• Candidates must have 5–15 years of experience and a U.S. undergraduate degree (or equivalent field experience)
• Candidates with master’s degrees in civil engineering or non-U.S. undergraduate degrees will not be considered
• 5+ years of experience on IDOT or Illinois Tollway heavy highway projects
• Prior experience as a Field Engineer, Project Engineer, Assistant PM, PM, or Superintendent on heavy civil work
• Bachelor’s degree in Civil Engineering or Construction Management from a U.S. university, or equivalent heavy highway experience
• Strong understanding of plans, specs, means and methods
• Proficiency in Microsoft Office; working knowledge of Bluebeam
• Comfortable leading crews and operating in fast-paced jobsite environments
• Stable pipeline of public infrastructure work
• Leadership that trusts experienced Superintendents to run their jobs

Why This Is a Great Opportunity

• Lead major IDOT and Illinois bridge and highway projects with real authority in the field

• Join a proven heavy highway contractor with long-term backlog and repeat public work

• Strong compensation starting at $100,000+ plus a company vehicle and full benefits

• Hands-on leadership role for builders who like being on-site, not stuck behind a desk

• Clear expectations and autonomy with support from experienced PMs and leadership

Position Summary

The Senior Director, Product – Last Mile & Delivery will own the product strategy, roadmap, and execution for Ashley’s last mile delivery experience across our manufacturing, distribution, and Ashley HomeStore network. This leader will design and evolve the digital and operational products that power home delivery of big & bulky furniture, white‑glove services, and in‑home technician support.

You will translate Ashley’s growth strategy and operational capabilities into seamless, customer‑obsessed delivery experiences—from scheduling and tracking to room‑of‑choice setup and post‑delivery care—while improving cost, reliability, and scalability across our vertically integrated network.

Impact

This role will be central to how customers experience Ashley, directly influencing NPS, repeat purchase behavior, and brand loyalty. Success means fewer delivery issues, faster and more predictable service, and a differentiated “Ashley experience” in the home, enabled by world‑class digital products and tools used by customers, stores, customer care, drivers, and 3PL partners.

Key Responsibilities

Product Strategy & Vision

• Define and own the multi‑year product vision and roadmap for last mile and delivery experiences across Ashley’s DTC, HomeStore, marketplace, and retail partners.
• Lead discovery and market research specific to big & bulky, white‑glove furniture delivery, identifying opportunities to delight customers and remove friction.
• Align product strategy with Ashley’s manufacturing, distribution, and retail operations, ensuring solutions work end‑to‑end—from plant, to DC, to customer home.

Product Execution & Operational Excellence

• Translate strategy into clear product requirements and user stories for engineering, design, and data teams (e.g., delivery scheduling, routing intelligence, customer notifications, proof of delivery, returns).
• Partner closely with Transportation, DC Operations, HomeStore Ops, Customer Care, and IT to launch products that improve on‑time delivery, first‑attempt success, and damage rates.
• Define and monitor product KPIs (delivery NPS, reschedule/cancel rates, cost per stop, contact rate) and iterate based on performance.
• Standardize digital and process experiences for home delivery, white glove setups, exchanges/returns, and in‑home service visits across all markets.

Innovation in Last Mile & Technology

• Drive innovation in delivery scheduling, capacity management, self‑service tools, and driver/technician apps that are purpose‑built for furniture and décor.
• Evaluate and integrate technologies (TMS, telematics, routing optimization, SMS/email/app notifications, photo documentation, AI‑based ETA prediction).
• Partner with data science and analytics teams to leverage AI/ML for demand forecasting, route optimization, and exception management.

Stakeholder & Partner Management

• Build strong partnerships with Transportation & Logistics, Supply Chain, Stores, E‑Commerce, Customer Care, Finance, and IT to ensure aligned priorities and integrated execution.
• Collaborate with 3PLs, delivery partners, and service providers to ensure Ashley’s product experiences are supported in the field.
• Present product strategy, roadmap updates, and results to Ashley senior leadership, influencing decisions with clear customer and financial impact.

Team Leadership

• Lead and grow a high‑performing product team (Product Managers, Product Owners, Analysts) focused on last mile experiences.
• Establish product operating rhythms (prioritization, planning, discovery, retrospectives) that promote accountability, speed, and quality.
• Foster a culture of customer obsession, collaboration, and continuous improvement across Product, UX, Engineering, and Operations partners.

Financial & Business Impact

• Build robust business cases and ROI models for new last mile products and enhancements (e.g., new service tiers, self‑service flows, automation).
• Influence investment decisions by articulating the impact on revenue, cost, NPS, and repeat rate.
• Support Transportation and Supply Chain in identifying new revenue streams (e.g., premium delivery windows, assembly add‑ons) and cost efficiencies via product design.

Required Qualifications

• Bachelor’s degree in Business, Product Management, Supply Chain, Engineering, or related field; MBA or advanced degree preferred.
• 10–12+ years of product management experience, with at least 5+ years owning customer‑facing or operations‑facing products at scale.
• Demonstrated success building products in last mile, logistics, e‑commerce, or retail—preferably in big & bulky or home delivery.
• Proven record of end‑to‑end product ownership: discovery, strategy, requirements, launch, and iteration using agile methods.
• Experience working in or with transportation, logistics, or supply chain teams, and familiarity with TMS/WMS/routing technologies.
• Strong analytical and financial acumen, comfortable with data, A/B testing, and translating metrics into product decisions.
• Experience influencing senior stakeholders in a matrixed, multi‑location organization.

Preferred Qualifications

• Direct experience in furniture, appliances, or other large item home delivery.
• Background working with white‑glove delivery, installation, or in‑home service providers.
• Hands‑on experience integrating with 3PLs, carriers, and last mile platforms.
• Exposure to Ashley HomeStore or similar store/retail networks, balancing store and digital experiences.

Core Competencies

• Strategic product thinking & execution
• Customer‑centric journey design
• Cross‑functional leadership & influence
• Data‑driven decision making & financial modeling
• Strong communication and storytelling to senior leaders
• Change management in operations‑heavy environments
• Innovation & continuous improvement mindset

Travel & Work Environment

• Ability to travel up to ~30–40% to visit DCs, HomeStores, transportation hubs, and delivery partners.
• Comfortable spending time in warehouses, cross‑docks, and in‑market delivery operations to see products in action.
• Standard hybrid office environment, collaborating across time zones and functions

Job Summary

The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.

Key Responsibilities

Tier 1 Intake, Case Management, and Customer Support

• Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
• Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
• Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
• Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
• Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)

HR Transactions and Data Quality

• Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
• Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
• Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
• Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps

Time, Pay, and Leave Support

• Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
• Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
• Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
• Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact

Policy, Risk, and Compliance Triage

• Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
• Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
• Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations

Knowledge, Digital Support, and Continuous Improvement

• Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
• Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
• Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
• Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation

Success Measures

• Service level attainment (response time, resolution time) and backlog management
• First contact resolution rate and appropriate escalation quality
• Case documentation quality and audit readiness
• Data accuracy and transaction quality
• Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
• Customer experience results and professionalism

Qualifications

• 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
• Experience working in a case management platform and HRIS, strong documentation discipline
• Working knowledge of HR policies and common employee lifecycle processes
• Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
• Strong customer service, judgment, and confidentiality
• Bilingual English and Spanish or French Canadian is a plus

Nice to Have

• UKG experience, especially timekeeping or scheduling
• Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
• Experience contributing to knowledge bases or self service portals

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Operations Coordinator

Location: Austin, Texas

About Us

DAK Demolition is a comprehensive industrial services company specializing in the unique needs of mining operations across North America. We go beyond demolition, offering a suite of solutions to help our customers achieve their goals safely, efficiently, and sustainably.

Position Overview

We are seeking a detail-oriented Operations Coordinator to support our daily operations and ensure smooth project execution. This role requires a proactive individual who can manage reporting, invoicing, data entry, CRM management, and documentation while also standardizing our processes into clear, repeatable systems. The Operations Coordinator will play a critical role in streamlining operations, ensuring accuracy, and supporting both field and office teams.

Key Responsibilities

• Reporting: Review daily field reports, compile and create summary reports for management, and ensure information is accurate and complete.
• Invoicing & Financial Support: Prepare, issue, and track invoices, working closely with accounting to ensure timely billing and payment.
• Data Entry & Customer Portal Management: Enter and maintain jobsite information, forms, and reports in the customer portal; ensure data is accurate and accessible to clients.
• CRM and Data Management: Utilize CRM to manage client relationships, track interactions, and ensure data integrity. Leverage Project Management Software for data collection and reporting, ensuring accurate and timely information flow.
• Process Documentation: Capture existing workflows and translate them into documented processes, SOPs, and checklists that can be consistently followed by the team.
• Administrative Support: Organize project files, track project status updates, and support scheduling and coordination as needed.
• Continuous Improvement: Identify areas for operational efficiency and recommend improvements to systems, tools, and workflows.

Qualifications

• 2+ years of experience in operations, administration, or project coordination (construction or industrial services background preferred).
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with customer portals, Project Management Software and Quickbooks strongly preferred.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and problem-solving ability.
• Comfortable working independently and as part of a team.
• Ability to create and maintain structured processes and documentation.

Success in This Role Looks Like

• Within the first 30 days, you are confidently reviewing daily reports, creating summary updates, and maintaining accurate records in the customer portal.
• Within 60 days, you are independently preparing invoices, ensuring on-time submission, and helping streamline communication between the field and office.
• Within 90 days, you have documented at least 3–5 core workflows into clear, repeatable processes that improve efficiency and reduce errors.
• You consistently deliver accurate, timely reports and invoices, ensuring leadership and clients have the information they need without delays.
• You proactively suggest improvements that make operations smoother and more efficient, becoming a trusted go-to resource for the team.

Why Join Us?

• At DAK Demolition, we believe in investing in our people and providing opportunities for professional growth. Join us to be part of a dynamic team that values safety, integrity, and innovation in the mining and demolition industry.

Supply Chain Manager:

Position Summary

The Supply Chain Manager oversees end-to-end supply chain planning and supplier execution for Developlus across demand planning, supply planning, domestic and international sourcing, vendor onboarding and management, procurement coordination, inventory management, and planning systems support. This role is accountable for building disciplined, data-driven planning routines and supplier management practices that support rapid growth, increasing channel complexity, and an accelerating innovation pipeline. The role works closely with Packaging Engineering and cross-functional partners to source and qualify packaging and componentry for existing items and new launches. This role does not own master production planning and does not manage warehouse operations, transportation, or order fulfillment execution.

Core Mandate

• Operate a rigorous monthly cross-functional planning cadence that aligns demand, supply, inventory, and financial targets.
• Improve service and availability through better planning signals and supplier execution, while reducing excess inventory and obsolescence.
• Lead domestic and international sourcing for existing and new items, ensuring supplier readiness to support the innovation pipeline and ongoing supply.
• Coordinate packaging and component sourcing with Packaging Engineering to ensure technical feasibility, specifications readiness, and manufacturability before launch.
• Elevate data quality, planning discipline, and decision support using Sage X3 and standardized reporting.
• Create repeatable operating rhythms with Sales, Marketing, Operations, Quality, and Finance to proactively manage risks and tradeoffs.

Key Responsibilities:

1. End-to-End Planning and Execution Leadership

• Own planning and supplier execution performance across demand planning, supply planning, inventory management, domestic and international sourcing, vendor lifecycle management, and procurement coordination.
• Serve as the day-to-day integrator between Commercial teams, Operations, Quality, Finance, and Data to ensure one aligned plan and clear priorities.
• Translate business needs into planning actions, constraints, and decisions, escalating tradeoffs and risks with clear recommendations.

2. Sales and Operations Planning and Integrated Business Planning Support

• Lead the operating mechanics of the planning process, including calendar, templates, data preparation, and cross-functional inputs.
• Facilitate monthly demand review, supply and capacity review, and inventory and working capital review, ensuring decisions and actions are documented and tracked.
• Build scenarios and quantify tradeoffs across service, inventory, lead times, and cost, surfacing gaps and risks early.
• Maintain a single set of numbers and assumptions across Commercial, Operations, and Finance, and drive follow-through on actions.
• Ensure supplier constraints, international lead times, and sourcing risks are explicitly reflected in monthly plans and launch readiness reviews.

3. Supply Planning and Capacity Coordination (Non–Master Production Planning)

• Develop feasible supply plans by translating demand plans into material and capacity requirements in partnership with Manufacturing and Quality.
• Coordinate constraints, changeover considerations, and critical material availability with Operations to support on-time production and launch readiness.
• Maintain exception-based management for shortages, long-lead materials, and capacity conflicts, driving mitigation plans and escalation as needed.
• Support long-range capacity planning inputs with supplier and material lead time intelligence, including international sourcing lead times and capacity commitments.

4. Inventory and Working Capital Management

• Own inventory health across raw materials, components, work-in-process, and finished goods from a planning and policy perspective.
• Set and maintain planning policies, including segmentation, service targets, reorder parameters, and safety stock logic.
• Drive actions to improve inventory turns and reduce slow-moving and obsolete inventory through root-cause analysis and corrective plans.
• Partner with Finance on inventory valuation drivers, reserves, and working capital reporting.

5. Domestic and International Sourcing and Vendor Lifecycle Management

• Own the end-to-end vendor lifecycle for domestic and international suppliers: identification, evaluation, selection, negotiation support, onboarding, and ongoing performance management.
• Lead sourcing for existing items and new items required to support the innovation pipeline, including primary packaging, secondary packaging, components, and contract manufacturing inputs as applicable.
• Partner closely with Packaging Engineering to ensure technical requirements and specifications are captured, suppliers are technically qualified, and packaging is compatible with product and manufacturing processes.
• Coordinate with international sourcing and procurement partners to identify overseas supplier options, manage quotation and sampling cycles, and align on commercial terms.
• Drive negotiation preparation and execution for strategic suppliers, including pricing, terms, lead time commitments, minimum order quantities, tooling timelines, quality requirements, and escalation paths.
• Establish and govern vendor onboarding standards to ensure documentation, compliance expectations, quality requirements, and systems setup are complete before go-live.
• For international suppliers, coordinate import readiness inputs such as lead time assumptions, production windows, documentation requirements, and risk mitigation plans with internal stakeholders.
• Manage supplier performance through scorecards, corrective action discipline, and regular business reviews, improving delivery reliability, responsiveness, and quality.
• Build resilience through secondary sourcing plans, risk monitoring, and contingency playbooks for critical items and launch-critical components.

6. Procurement Coordination (with Purchasing)

• Partner with Purchasing to align sourcing decisions, purchase execution, and planning signals to prevent shortages and excess.
• Standardize supplier performance expectations and escalation routines in collaboration with Purchasing and Quality.
• Support contract compliance and supplier term standardization by ensuring purchase practices align with agreed terms.
• Provide planning and supplier readiness inputs to Purchasing for new item setup, vendor creation, and purchase order standards.

7. Systems, Data, and Planning Infrastructure (Sage X3)

• Own planning data integrity and planning parameter governance within Sage X3, including lead times, order policies, and item attributes.
• Partner with Information Technology and Finance to improve planning automation, exception reporting, and decision dashboards.
• Drive data governance for bills of materials, routings, lead times, and planning parameters in partnership with cross-functional owners.
• Ensure new item and new vendor master data readiness to support launch timelines and accurate planning signals.

8. Operating Rhythm, Reporting, and Continuous Improvement

• Establish weekly and monthly operating rhythms to manage risks, shortages, supplier performance, inventory health, and launch readiness.
• Create clear reporting on plan adherence, supplier performance, inventory drivers, sourcing progress for new items, and key risks for leadership review.
• Lead continuous improvement initiatives that reduce expedite cost, improve planning accuracy, shorten supplier lead times, and improve supplier reliability.
• Document and standardize sourcing and onboarding playbooks so launches and supplier changes become repeatable and scalable.

Key Performance Indicators and Outcomes

• Forecast accuracy by channel and brand
• Service level and fill performance outcomes driven by planning and supplier execution
• Inventory turns and inventory dollars
• Slow-moving and obsolete inventory reduction
• Shortage incidence and expedite cost reduction
• Supplier on-time and complete delivery performance
• Supplier quality performance, including defect rate and corrective action closure
• Domestic and international sourcing cycle time for new items, including time from request to supplier selection and readiness
• Vendor onboarding cycle time and onboarding quality, including documentation completeness and systems readiness
• Purchase price and terms improvement versus baseline
• Secondary source coverage for critical materials and launch-critical components
• Planning master data accuracy in Sage X3

Qualifications

Required

• Seven to ten plus years of experience in supply chain planning, sourcing, procurement coordination, or inventory management in consumer products or manufacturing
• Demonstrated experience running cross-functional planning routines and aligning demand, supply, and inventory
• Experience with domestic and international sourcing, including supplier selection, negotiation support, onboarding, and supplier performance management
• Ability to coordinate packaging and component sourcing with Packaging Engineering and cross-functional partners to support new item launches
• Proficiency with enterprise resource planning systems; Sage X3 experience strongly preferred
• Advanced analytical skills and strong Excel capability; able to translate data into clear insights and actions
• Strong communication skills with the ability to influence across Sales, Marketing, Operations, Quality, Product Development, and Finance
• Structured problem-solving mindset with a track record of driving measurable improvements

Preferred

• Experience in beauty, personal care, or fast-moving consumer goods
• Experience supporting innovation launches and new item introductions
• Professional certifications in supply chain or operations
• Experience with continuous improvement methods such as Lean or Six Sigma

Position: CNC Process Engineer

Location: Middlebury Indiana

Job Description

The CNC Process Engineer will lead the standardization and optimization of CNC machining operations across multiple identical vertical machining cells. This role involves converting subject-matter expertise into clear, repeatable shop-floor documentation, defining escalation tiers, and serving as the advanced technical escalation point for unique failures. The position also drives continuous improvement initiatives focused on cycle time reduction, tool life, chip evacuation, and tooling strategy, often collaborating directly with tooling vendors to design custom solutions.

Responsibilities

Capture tribal knowledge from CNC subject matter experts and translate it into standardized documentation.

Create and maintain Standard Operating Procedures (SOPs) and Operator-Driven Reliability (ODR) tasks.

Develop troubleshooting guides and decision trees for rapid issue resolution.

Standardize documentation across identical machine cells while clearly identifying exceptions.

Establish escalation tiers and support model for operators, skilled trades, and CNC engineers.

Provide high-level CNC troubleshooting and root cause analysis.

Improve process reliability, repeatability, and uptime.

Drive continuous improvement initiatives focused on cycle time and process stability.

Lead tooling optimization efforts including tool selection, feeds/speeds, and tool life management.

Collaborate with tooling vendors to design custom tooling solutions.

Address chip evacuation and high-volume machining challenges.

Develop training materials and deliver hands-on training for operators, skilled trades, and engineering staff.

Essential Skills

5+ years of CNC machining or CNC process engineering experience.

Strong documentation and technical writing skills.

Proven experience with troubleshooting, root cause analysis, and continuous improvement.

Ability to work directly on the manufacturing floor.

Additional Skills & Qualifications

Experience with Haas NGC control.

Knowledge of Haas Advanced Tool Management (ATM).

Understanding of global macro variables, mathematical operators, and logical functions in CNC programming.

Experienced CAM programmer.

Experienced G-code programmer.

Familiarity with Midaco (or similar) pallet change systems and programming.

Extensive knowledge of tooling selection and application.

Experience with high-volume machining, automated fixturing, pallet systems, and robot automation related to CNC machining.

Work Environment

ABOUT THE CLIENT

• I’m currently representing a client that is a bit of an anomaly in the Chicago market. They are a powerhouse in the healthcare sector, but they’ve maintained a very high staff retention rate and a culture that actually respects work-life boundaries.
• They don't participate in the "burn and churn" cycle. Instead, they’ve built a business on 90% + repeat clients. They are looking for a Project Managers of all levels who wants to own a project from pre-con through closeout, backed by a field team that actually knows what they’re doing.
• They are currently looking for PM's from APM level up to Senior PM with healthcare experience.

ABOUT THE ROLE

• Lead the Pre-con Phase: Drive estimating, value engineering, and scheduling before the first shovel hits the ground.
• Navigate IDPH & ICRA: Use your expertise to steer projects through the complex Illinois Department of Public Health approvals and strict infection control standards.
• Manage the "Golden Circle": Maintain the relationship between the hospital’s C-suite, the design team, and your field Superintendent.
• Financial Stewardship: Total P&L responsibility, ensuring the project remains profitable while maintaining the high quality our repeat clients expect.

ABOUT THE CANDIDATE

• The Resume: 8–12+ years in Project Management with a heavy emphasis on complex healthcare builds (ORs, Imaging, MRI suites, Central Plants).
• The Chicago Edge: You know the local sub-market, the inspectors, and the unique challenges of building in the city.
• The Tech Stack: Proficiency in Procore, Bluebeam, and P6 is a given.
• The Mindset: You’re a "cool-headed" leader. Healthcare construction is high-pressure; we need someone who solves problems without breaking a sweat.