Receptionist Jobs in Usa

The Mystique Edge is a renowned, customer-focused establishment located in Rapid City, SD, offering exceptional services and experiences for its clients. Known for its welcoming atmosphere and professional team, The Mystique Edge is committed to providing outstanding customer satisfaction. Our dedicated team members create a positive and seamless experience for every client, ensuring a high standard of professionalism and care.

This is a full-time, on-site role located in Rapid City, SD for an Evening Front Desk Lead. The Evening Front Desk Lead will oversee the evening operations of the front desk, ensuring a smooth and professional experience for clients and visitors. Responsibilities include managing receptionist duties such as greeting clients, answering phones, and handling inquiries, while maintaining high-quality customer service standards. The role also involves supporting the team by coordinating schedules, managing appointments, and ensuring all administrative tasks are completed accurately and efficiently.

• Strong expertise in Phone Etiquette and Receptionist Duties to ensure excellent client communication and operational efficiency
• Exceptional Customer Service skills with the ability to create positive client experiences and resolve issues effectively
• Excellent Communication skills, including active listening and clear, professional verbal interaction
• High level of Computer Literacy, with proficiency in managing scheduling systems and basic office software
• Proven ability to manage time effectively and prioritize tasks in a fast-paced environment
• Leadership skills and the ability to oversee and support a team during evening operations
• Previous experience in a front desk or administrative role is a plus
• High school diploma or equivalent required; further education in business administration or a related field is a plus

Sr. Medical Receptionist – Reproductive Endocrinology & Infertility

Location:

49 Forest Rd, Monroe, NY 10950

Hours:

Part Time

Sunday-Friday: 6:00 AM-8:00 AM

(with potential for additional hours)

Reports to: Practice Manager / REI Clinical Leadership

The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health’s Brooklyn site, while delivering a compassionate, organized, and professional patient experience.

This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health’s standards of CARE: Compassion, Agility, Respect, and Excellence.

Responsibilities

• Greet and check in patients in a warm, professional, and empathetic manner
• Serve as the primary front-desk representative for the REI practice
• Perform insurance eligibility checks and basic insurance verification
• Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source
• Assist patients with completion and organization of required paperwork
• Liaise and coordinate administrative communication between the Aizer site and Premium Health’s Brooklyn site
• Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up
• Schedule, confirm, and update patient appointments
• Collect copays and patient payments at time of service
• Support light billing tasks and documentation as assigned
• Scan, file, and maintain accurate patient records in accordance with HIPAA regulation
• Respond to patient inquiries in a timely and professional manner
• Support clinical and administrative staff to ensure efficient daily operations

Qualifications

• Minimum education requirement: High-school diploma
• Minimum 1 year of professional experience in a healthcare, medical office, or customer service–focused role
• Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred
• Familiarity with insurance verification, copay collection, and basic billing processes
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to handle sensitive patient information with discretion and professionalism
• Experience in women’s health or specialty practices (REI preferred) is a plus

Time Commitment:

Part Time

Sunday-Friday 6am-8am

Compensation:

· Up to $30 per hour

Medical Front Desk Manager ( Bilingual English & Spanish)

Work Location : Hyattsville , Maryland - In person

Job description

Overview

We are seeking a highly organized and detail-oriented Front Desk Manager to oversee the daily operations of our front desk team. This role is essential in providing exceptional customer service and ensuring smooth administrative processes within our medical facility. The ideal candidate will possess strong leadership skills, a background in medical administrative support, and familiarity with various healthcare software systems.

Responsibilities

• Supervise and manage front desk staff, ensuring high levels of performance and customer service.
• Oversee medical scheduling, including appointment bookings and confirmations.
• Handle medical collections and ensure compliance with Medicare regulations.
• Review documentation for accuracy and completeness, including care plans and patient records.
• Maintain efficient communication between patients, physicians, and other healthcare providers.
• Utilize electronic health record systems such as Epic and eClinicalWorks for patient management.
• Provide administrative support to the medical team as needed.
• Train new front desk staff on procedures, software systems, and customer service best practices.
• Address patient inquiries and resolve issues promptly to enhance patient satisfaction.

Requirements

• Proven experience in a front desk or administrative role within a medical setting.
• Familiarity with medical collection processes and Medicare guidelines is preferred.
• Proficiency in using electronic health record systems such as Epic and eClinicalWorks.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written.
• Ability to review documentation thoroughly and maintain attention to detail.
• Experience in developing care plans is a plus.
• A proactive approach to problem-solving with strong interpersonal skills.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Overnight Front Desk Associate:

You:

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
• Pride yourself on your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Overnight Front Desk Associate Role:

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional \"Judgement Free\" member experience!

Daily responsibilities for the Overnight Front Desk Associate also include:

• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Resolve member concerns and escalate to a Manager as needed.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
• Perform prospective member calls and tours; assessing their membership needs.
• Execute retail transactions with accuracy and drive sales goals.
• Resolve member concerns and escalate to a Manager as needed.
• Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
• Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Compensation & Benefits:

• The hourly pay range for this position is $14.92 to $15.92. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person's protected class.
• Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.

About Your Qualifications:

• 6-12 months of experience in a customer service environment is preferred
• Must be 18 years of age or older
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Basic computer proficiency

Physical Demands of the Overnight Front Desk Associate:

• Continual standing and moving throughout the club to accomplish tasks during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

• Medical, Dental, and Vision Insurance*
• Vacation*/Sick Time/Holiday Pay
• Free Black Card Membership
• 401(k) Retirement Savings Plan
• Term Life Insurance*
• Healthcare and Dependent Care Flexible Spending Accounts*
• Tuition Reimbursement
• Employee perks and discounts
• Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Min USD $14.92/Hr.

Max USD $15.92/Hr.

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Front Desk Associate:

You:

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
• Pride yourself on your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role:

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional \"Judgement Free\" member experience!

Daily responsibilities for the Front Desk Associate also include:

• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Resolve member concerns and escalate to a Manager as needed.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
• Perform prospective member calls and tours; assessing their membership needs.
• Execute retail transactions with accuracy and drive sales goals.
• Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
• Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Compensation & Benefits:

• The hourly pay range for this position is $17.00 to $18.25. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person's protected class.
• Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.

About Your Qualifications:

• 6-12 months of experience in a customer service environment is preferred
• Must be 18 years of age or older
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Basic computer proficiency

Physical Demands of the Front Desk Associate:

• Continual standing and moving throughout the club to accomplish tasks during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

• Medical, Dental, and Vision Insurance*
• Vacation*/Sick Time/Holiday Pay
• Free Black Card Membership
• 401(k) Retirement Savings Plan
• Term Life Insurance*
• Healthcare and Dependent Care Flexible Spending Accounts*
• Tuition Reimbursement
• Employee perks and discounts
• Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Min USD $17.00/Hr.

Max USD $18.25/Hr.

Company Description

Hands of Hope Physical Therapy is a growing outpatient rehabilitation and integrated pain management clinic. Our team provides compassionate, high-quality care focused on improving patient outcomes and overall well-being. We are seeking a friendly, organized, and patient-focused Front Desk / Medical Receptionist to join our collaborative team and help ensure an exceptional experience for every patient who walks through our doors.

Role Description

The Front Desk / Medical Receptionist serves as the first point of contact for patients and visitors. This role is essential in creating a welcoming environment while ensuring the smooth operation of the clinic's front office. The ideal candidate is professional, detail-oriented, comfortable working in a fast-paced healthcare environment, and able to communicate effectively with a diverse patient population.

Key Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Schedule, reschedule, and confirm patient appointments
• Answer phone calls and respond to patient inquiries
• Verify patient information and maintain accurate patient records
• Collect patient intake forms and insurance information
• Coordinate patient flow between therapists, providers, and patients
• Maintain HIPAA compliance and patient confidentiality
• Process copays and assist with basic administrative tasks
• Support daily front desk operations and clinic workflow

Qualifications

• High school diploma or GED required
• 1 year of front desk, medical office, or customer service experience preferred
• Experience with EMR or medical scheduling software preferred
• Basic understanding of medical terminology preferred
• Excellent communication and phone etiquette
• Strong organizational and multitasking skills
• Ability to work independently and collaboratively in a team environment
• Spanish language proficiency preferred

Compensation & Benefits

Hourly Pay Range: $17.00 – $19.00 per hour

(Final compensation will be based on experience, skills, and qualifications.)

Benefits may include:

• Paid Vacation Days
• Sick Time
• 401(k)
• Opportunities for professional growth and advancement
• Supportive team environment

Equal Employment Opportunity Statement:

Hands of Hope Physical Therapy is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All employment decisions are based on qualifications, merit, and business needs.

SENIOR LEAD FRONT DESK HOST

About us: 

Speir Pilates is the lifestyle pilates brand for the modern, everyday individual. It’s Speir’s mission to create accessible pilates and fitness opportunities for everyone, helping them feel strong, energetic, capable and supported throughout their daily lives. It’s our goal to lead the pilates and wellness industry by example and spread good vibes through a supportive community where every individual is valued.

Speir has led the pilates and wellness industry by example, demonstrating that you can create an accessible (REAL) fitness + pilates brand that prioritizes quality, diversity, equity and inclusion. Everyone deserves to feel healthy and fit, regardless of shape, size

Summary of responsibilities:

• Support supporting our leaders + community - This role will be pivotal in aiding the Director of Operations and Sales in support of the member experience across all studios, community events for membership retention and engagement, sales initiatives, and training support.
• Help us develop and grow a team - Our teams are made up of full-time and part-time staff. We are all committed to hiring and developing each other the best ways we can.
• Operational excellence- We are all committed to the oversight of day-to-day business in the studios by monitoring, auditing, and replenishing all things needed to run smoothly. 
• Innovate and simplify- Collaborate with other team members across the organization and are obsessed with figuring out ways to innovate and simplify.
• Drive member retention- Foster an inclusive and welcoming environment across our studios where team members are accountable for delivering exceptional service. We are all committed to making sure our current members will always love coming here and want to come back, while our new potential members can see themselves fitting in.
• Create safe, healthy and productive culture within the studio- Ensure a safe working and member environment as well as necessary repairs and maintenance work. Guarantee that the studios runs smoothly, cleanly, and complies with all policies and procedures. Oversee all ordering of supplies, inventory, and waste tracking.
• “How can I help?” mentality- We all commit to helping in any way possible to each other. No job is too big or small, and we commit to showing up for each other with kindness, compassion, fun, and respect. 

About the Role:

The Front Desk does everything from scheduling personnel, checking-in clients, tidying the studio and ordering supplies to being the sales leader of the studio to grow sales and profits.  The Front Desk must enjoy interacting with clients, stay cool under pressure, enjoy sales and must love what they do. Overall, the Front Desk must have a strong sense of ownership, loyalty and involvement to make the studio profitable each month per company goals. In this role as the Senior Lead Front Desk Host, there needs to be an elevated sense of ownership in regards to the brand’s success, the growth of the team in your studio as well as supporting the growth of the other Leads in other locations, and overall the growth and success of your location and the other locations combined. This role is utilitarian in the sense of jumping into support of the studios where needed as things unfold. 

Duties & Responsibilities:

• Help Director of Sales / Operations with additional tasks including but not limited to:
• Schedule support / creation for FD Hosts and Lead FD Hosts
• This person will also be responsible for helping cover shifts if and when there is no additional coverage amongst the other team members
• This person may flex into helping support in other locations for training, hiring, and community engagement support
• Follow up with clients around membership - acquiring new members to our studios and helping support membership for our current members 
• Making calls to members to utilize their packages 
• Call members on their milestone dates to build community support 
• Converting members who visit on intro visits or drop in sessions not memberships or packages
• Assist with freezing and cancellation of memberships
• This role will also jump into helping resolve membership needs in other locations for others leads as needed
• Support with supply orders within the studio and managing our inventory 
• Support with scheduling personal, semi personal, and small group sessions for members and future members 
• Assist / aid in Mariana Tek + all other tech programs we use in studio to support optimal success for the internal teams and members 
• Show up to events or experiences we host / help put on events or experiences for our members and future members 
• This person will be on the ground for their own studio events while also taking on supporting in scheduling other studio events with the other leads and Dir. of S&O
• They may on the rare occasion need to be at the events of other locations with as much notice in advance as possible 
• Loves to be the face of the brand! This person understands what it means to be “on brand”, loves taking care of our community, and keeps the studios best interest at heart
• Interact with clients and deliver a high level of customer service at all times in a professional, courteous, sensitive and friendly manner. 
• Maintain positive energy and high-end feel to the studio, by remembering clients and their names, answering phones and emails appropriately, welcoming guests, answering questions, resolving conflicts, helping the teachers, etc. 
• Make sure you and the entire staff are working as a team to keep common areas neat and clean for both appearances and safety. Manage and coordinate periodic cleaning staff
• Help teachers set up appropriate props and apparatus for each class. Help the teacher put away items and reset for the following class
• This person will work closely with the Lead Instructor of their region to ensure they are set up when it comes to their needs in the studios
• Motivate staff by acknowledging strong performance. Give constructive feedback in a timely manner to elevate individual output and eliminate conflict
• Report performance deficiencies to management, as appropriate
• Actively sell and promote studio products and classes and monitor theft
• They will be involved in the help of facilitating additional training with the Dir. of S&O in regards to sales, sales support, membership offerings, etc. 
• Stay knowledgeable about all of our products and classes
• Although we absolutely do not require experience or a background in pilates, we do want to bring people onto our team who have a strong interest in taking the classes and loving our product we have to offer!
• Stay knowledgeable about competitive products, classes and programs
• Maintain accurate, thorough and timely data/information in all appropriate systems for reporting and statistical purposes and provide quantitative and qualitative analysis and feedback as requested
• Help organize weekly meetings and special events
• As-needed, help in leading/supporting staff meetings
• Any other tasks required to operate the studio and help meet company goals

About the Company:

Speir Pilates is a privately held boutique Pilates studio in West Hollywood and Venice, with plans for additional expansion.  We offer group Pilates classes developed by celebrity instructor, Andrea Speir. Each class fuses pilates with intense circuit training, great music and positive vibes. We believe that with attentive customer service, highly skilled teachers, an upbeat environment and a strong sense of community, our clients will get the best, sweatiest and most invigorating Pilates experience available.

• Hospitality, retail or customer service role - health and wellness is strongly preferred however not required
• Working on a team and being a part of a team-based environment
• Customer-facing experience is strongly preferred
• Leading a team of at least 5 or more 
• Although leading other leaders is not required, former knowledge or references of working with other leaders will be required to be considered 
• This specific lead role needs to have a strong emphasis on either community and partnerships / events, people leaderships / training, or sales (come prepared to discuss in the interview)
  

• Prolonged periods of sitting or standing 
• Extended periods of computer and phone usage 
• Being on-site for all shifts
• Weekend availability
  

• Health insurance and full time hours (30 per week)
• 401k
• Weekly pilates
• 5 days of PTO

Your unique experiences are valuable. Any additional skills you have that aren’t on our  qualifications list could make you a top candidate and supersede our pre-written  qualifications. We encourage you to apply.  

Join the Speir Pilates talent community:  

At Speir Pilates, we welcome people from all backgrounds, ethnicities, cultures, and experiences. We are committed  to a diverse, equitable and inclusive workplace. Speir is an equal opportunity employer. We do not  discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship,  marital or family status, disability, gender identity or expression, veteran status, or any other legally protected  status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in  the job application or interview process, to perform essential job functions, and to receive other benefits and  privileges of employment.

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Step into a key leadership role at the Courtyard by Marriott Austin Downtown/Convention Center as our Dual Front Desk Manager, overseeing front desk operations for this dynamic, centrally-located hotel.

You’ll lead and motivate a team of front desk professionals to deliver seamless, personalized guest experiences while upholding Marriott’s high standards. In this role, you’ll ensure smooth daily operations, manage staffing and training, and implement strategies that enhance guest satisfaction and team performance.

What You’ll Do

• The Front Desk Manager will carry out all daily shift operations of the Front Office department.
• Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.
• Create proactive hiring plans and assist in hourly interviews.
• Provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment.
• Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more.

What You’ll Bring

• Prior leadership or supervisory experience; experience with a specific brand hotel or upscale property is a plus.
• A passion for service with a positive, can-do attitude.
• A desire to develop and coach associates while creating an environment for your team to thrive.
• Ability to creatively problem-solve, execute strategies, and deliver results.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Paid Parental Leave
• Vacation/Paid Time Off (PTO) with rollover
• 401(k) with company match
• Life Insurance and Disability Insurance
• DailyPay option
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

The opportunity

Delaware North Gaming is seeking full-time Hotel Front Desk Supervisors to join our team at the Sheraton Hotel in Nashua, New Hampshire. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$19.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions.
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints.
• Implement policies, procedures, and service standards in conjunction with management.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members.
• Coordinate with the housekeeping department.

More about you

• Must be 21 years of age or older.
• At least 2 years' experience in hospitality, with front desk experience is preferred.
• Prior supervisory experience preferred.
• Computer literate in MS Office programs; some experience with property management systems preferred.
• Must be fluent in the English language, both spoken and written.
• No college degree required.
• Available to work nights and weekends.

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.
• Ability to lift up to 30 pounds as needed. 

Shift details

Days
Evenings
M-F
Weekdays as needed

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.