Receptionist Jobs in Usa
1,960 positions found — Page 8
Secretarial/Clerical
Date Posted:
12/15/2025
Location:
Mott Middle College
Closing Date:
Open Until Filled
District:
Genesee Intermediate School District
Project Secretary - Early Middle College
ABOUT US AND OUR CULTURE
At the Genesee Intermediate School District, we are collaborators, leaders, educators, and support staff delivering instructional programs and services in general education, special education, and career technical education to 64,000 students, their families, and over 8,500 educators. GISD values its staff and cultivates positivity in the workplace as we all work together to carry out our mission of leadership,service, and innovation - partnering for success!
GISD promotes a collaborative work environment with a strong emphasis on teamwork and professional growth. We are committed to fostering a positive and supportive culture where all staff members feel valued and respected. Our dedication to professional development is demonstrated through initiatives such as resources for professional learning, mentorship programs, and leadership skill development. We are devoted to creating a thriving organizational culture that benefits not only our staff, but also the students and families we serve.
To learn more about the GISD culture, please click the link below:
GISD Standards, Personalized Service and Quality Programs
SALARY AND BENEFITS
Salary: $17.92 - $23.83 per hour, commensurate with experience and qualifications
Benefits: Our comprehensive benefits package includes health insurance with five different plans, dental and vision coverage, life and disability insurance, voluntary insurance options, and a supplemental life program. Employees are entitled to sick time, vacation time, bereavement days, holidays, and longevity pay. Flexible spending accounts (FSA) or healthcare savings accounts (HSA) are available based on the elected medical plan. Additionally, retirement savings plans are provided through the State of Michigan Office of Retirement Services (ORS). These benefits are available after just one full day of employment.
LOCATION
Mott Memorial Building - Room 1102
1401 East Court Street
Flint, MI 48503
ROLE AND ESSENTIAL DUTIES
The Project Secretary - Early Colleges is responsible for serving as a liaison for the Counseling Department by coordinating activities and exchanging information with Center for Educational Performance and Information (CEPI), Mott Community College and Genesee Early College, and our fiscal agent.
Essential Duties (May include, but not limited to):
- Serves as a liaison between the assigned program(s), other ISD programs, and staff from the constituent schools districts and business/community partners.
- Collaborates with other staff within the department to ensure consistent workflow and timely completion of department activities.
- Schedules, coordinates, promotes, and attends meetings/events/activities in assigned area as required by the position.
- Prepares written correspondence, complex reports, and newsletters as requested.
- Assists with preparation and distribution of materials for meetings, programs, and training activities.
- Maintains confidential information, files, and accurate records.
- Creates and maintains accurate, up-to-date database in support of department activities, events, and programs.
- Coordinates distribution of reports and materials to other ISD programs and staff from the constituent school districts and business/community partners.
- Assists department director and/or Secretary(s) in data collection, data entry, data analysis, and data reporting for research or evaluation as directed.
- Verifies and analyzes the accuracy of all data and information used or generated by project; resolves any discrepancies or problems.
- Responsible for assisting department director and/or assigned Secretary(s) with planning and coordinating instructional programs/services for staff and/or students to include tracking attendance and maintaining program records and credit information.
- Enforces decisions made by the supervisor and/or administrator.
- Synchronizes all of the operations involved in the successful completion of a particular project (i.e. enrollment, dual enrollment, pupil count).
- Prepares records of project activities; oversees and ensures the timely processing in and the delivery of required materials.
- Consistently models Win-Win leadership.
- Performs routine tasks necessary to carry out assigned responsibilities in the department.
- Performs other related duties as assigned.
QUALIFICATIONS
Education:
High school diploma/equivalent plus thirty (30) hours of coursework or study beyond high school required. College level coursework in office administration, business, or technology preferred. Associates degree preferred.
Experience:
Minimum three years experience in a business office or educational agency required.
Skills/Other:
Demonstrated effective use of word processing, spreadsheet, and database management software required. Competent in the use of the Internet. Ability to pass proficiency testing at the intermediate level in the use of Microsoft Word and Excel and/or Access, business math, spelling, and typing (45 wpm) required. Ability to utilize district technology and work to maintain proficiency, as skill sets change with technology and/or the needs of the district. Ability to solve problems logically and effectively, to work independently, to manage multiple tasks, and demonstrate effective time management skills. Works successfully as a member of a team and demonstrates leadership skills. Excellent oral, written, electronic, and interpersonal communication skills. Ability to work a flexible workday, work week, and work year. Punctuality and good attendance are requirements for the position. Demonstrated mental/physical ability and stamina for meeting the essential duties of the position. Discretion with confidential information. Good teamwork and leadership skills. Demonstrate honesty, integrity, and professionalism at all times. Excellent customer service skills and the ability to maintain a calm, poised, and professional image at all times. Ability to exercise good judgement and make decisions in accordance with board policies and established administrative guidelines.
DEADLINE AND APPLICATION PROCESS
Current GISD employees who wish to apply for the vacancy should apply online using the job postings link accessible from the home page of the GISD website. Under the job postings category, select the link titled Current Genesee ISD Employees - click here for vacancies, located under the \"Internal Staff\" heading.
External candidates may apply by selecting the Apply link above and completing the online application and uploading a resume.
- If you do not have access to a scanner, plan to bring this documentation, if you are selected to interview.
- Transcripts printed from the Internet are not acceptable.
- Please do not send paper documentation to Human Resources.
Join us in shaping the future of education. Interested candidates should submit their resume, cover letter, and any other relevant documents to the GISD Human Resources department. Applications will be reviewed on a rolling basis until the position is filled.
Join a forward-thinking team that makes a lasting impact on students, families and the community.
Apply today to become a part of the Genesee Intermediate School District team!
An Equal Opportunity Employer
Attachment(s):
- About GISD and Special
- JD 625 Project Secretary- Early Colleges - Revised 12.15.2025.pdf
Professional Search Group OC is partnering with a well-established law firm in Costa Mesa to identify a proactive and detail-oriented Legal Secretary / Legal Assistant. This individual will play a critical role in supporting attorneys, paralegals, and overall office operations. The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced legal environment.
The Legal Secretary / Assistant will be responsible for managing court calendaring, preparing legal documents, maintaining filing systems, and ensuring smooth day-to-day administrative operations. This role requires strong attention to detail, confidentiality, and the ability to prioritize competing deadlines effectively.
Legal Secretary / Legal Assistant Responsibilities
- Accurately calendar and track court deadlines, hearings, and case milestones
- Prepare, format, and assemble legal document packets for court filings, client distribution, and attorney review
- Maintain and organize physical and electronic filing systems, including document management within Clio
- Prepare and update legal templates, pleadings, and court-related documents
- File, scan, copy, and retrieve pleadings, discovery, correspondence, and other legal records
- Assist attorneys and paralegals with document flow and file management
- Process incoming mail, scan and upload documents, and distribute materials to appropriate team members
- Perform data entry and maintain accurate case records
- Answer and direct incoming calls, ensuring professional client communication
- Monitor office supplies and coordinate orders as needed
- Maintain office organization and coordinate maintenance requests when necessary
- Ensure confidentiality and compliance with firm privacy protocols
Legal Secretary / Legal Assistant Qualifications
- 3+ years of court calendaring experience
- 3+ years of experience working in a law office or legal setting
- Knowledge of online court filing systems (preferred)
- Paralegal certification (desired, not required)
- Strong understanding of legal procedures and terminology
- Proficiency in Microsoft Office and Adobe Acrobat
- Exceptional organizational skills with the ability to multitask and meet deadlines
- Strong written and verbal communication skills
- High level of discretion and ability to handle sensitive information
Apply with Professional Search Group OC today!
Audley Revenue Solutions, LLC & Audley Law Offices represents major hospital systems in complex healthcare reimbursement and insurance recovery matters. Our team works to resolve unpaid or improperly denied hospital claims through insurance coordination, appeals, and legal recovery processes.
The Legal Secretary & Office Operations Coordinator plays a key role in supporting this work by managing the intake and setup of new cases, triaging incoming communications, coordinating estate-related matters, and supporting general office operations.
This position combines legal administrative support with healthcare claims workflow coordination. The role requires strong organizational skills, excellent attention to detail, and the ability to work within a fast-paced environment involving insurance claims, hospital billing issues, and legal recovery processes.
The ideal candidate is comfortable managing multiple administrative and operational tasks while interacting with hospitals, insurance companies, attorneys, and patients.
Core Responsibilities
Healthcare Claims Intake & Case Setup
- Reviewing incoming hospital referrals and claim documentation
- Opening new cases within the legal case management system
- Entering patient, insurance, and claim information accurately
- Uploading and organizing supporting documentation, including EOBs, UB-04s and eligibility screens
- Categorizing cases by claim type (e.g., insurance denial, workers’ compensation, motor vehicle accident, estate)
- Preparing files for assignment to analysts or attorneys
- Maintaining accurate intake records, case notes, and hospital notes
Call Handling & Communication Triage
- Answering incoming calls from patients, hospital representatives, insurance companies, attorneys, and employer health plans
- Determining the nature of calls and directing them to the appropriate staff member
- Documenting call details in the case management system
- Assisting with basic information verification when appropriate
- Escalating urgent or sensitive issues to analysts or attorneys
Estate & Probate Coordination
- Conducting estate searches through probate court and public record databases
- Identifying estate representatives or estate attorneys
- Documenting estate information within case management systems
- Coordinating communication with estate representatives and attorneys
- Assisting with estate-related correspondence and documentation
Office Operations Support
- Monitoring and coordinating office supply inventory
- Assisting with internal administrative projects
- Supporting attorneys and analysts with document preparation
- Maintaining orderly case documentation and records
- Assisting with operational coordination within the office
Minimum Qualifications
Required
- High school diploma or equivalent
- 1–3 years of administrative or office experience
- Strong organizational and data-entry skills
- Professional phone and communication skills
- Ability to manage multiple tasks and priorities
- High attention to detail
Preferred
• Experience in a law firm, healthcare organization, or insurance claims environment
• Familiarity with medical billing or insurance terminology
• Experience with estate or probate record searches
• Experience with case management systems
Key Skills
Successful candidates will demonstrate:
- Strong organizational and case tracking abilities
- Professional communication with hospitals, insurers, and patients
- Ability to quickly learn healthcare reimbursement and insurance terminology
- High attention to detail when handling claims data
- Comfort working with confidential medical and financial information
Professional Expectations
Employees in this role are expected to:
• Maintain confidentiality when handling patient, insurance, and legal information
• Accurately document all communications and case activity
• Follow HIPAA and data security protocols
• Work collaboratively with attorneys, analysts, and administrative staff
• Support the firm’s mission of recovering hospital reimbursements efficiently and professionally
At Elite Sports Clubs, we believe that first impressions matter-and so do last ones. The front desk isn't just where members check in. It's where they're welcomed, remembered, and made to feel at home. Whether someone is arriving for a workout, a lesson, or just a smile, the Front Desk sets the tone for the entire experience.
We're proud to lead with warmth, professionalism, and energy-and we're looking for a Front Desk Leader who can bring those values to life every day. At Elite, we live our core values of Professionalism, Ownership, Team, Quality, and Celebration in everything we do-from how we greet members to how we support one another behind the desk.Your Game Plan - Lead the Welcome with Purpose
As the Front Desk Leader at Elite Sports Club - Mequon, your mission is to create a consistently exceptional front desk experience-one that's efficient, uplifting, and deeply member-focused.
You'll lead and support the front desk team, ensuring smooth operations, strong service standards, and a culture of accountability and care. From greeting new guests to resolving issues to motivating your team on a busy Monday night, you'll help make Elite feel like a second home.Your Role on the Team - What You'll Be Leading
- Set the tone for world-class hospitality at the front desk-greeting members and guests with energy, professionalism, and warmth
- Supervise, coach, and support a team of front desk associates across a range of shifts
- Manage daily desk operations, including check-ins, POS transactions, schedules, and inventory
- Lead onboarding and training for new team members, ensuring service standards are consistent and strong
- Support club events, initiatives, and programs that elevate the member experience
- Act as a go-to problem solver and positive presence during peak hours
- Collaborate with leadership across departments to maintain smooth day-to-day flow
- Maintain a clean, organized, and welcoming front desk space
- A people-first mindset-you love creating great experiences for others
- Clear communication and a calm presence, even in fast-paced or busy moments
- A hands-on leadership style-you lead by example and energize those around you
- Confidence with technology and systems
- An eye for detail and a commitment to service excellence
- A natural sense of hospitality and team spirit
- 2+ years of experience in hospitality, customer service, or fitness club environments
- Prior supervisory or team lead experience preferred
- Comfortable managing a team, balancing tasks, and solving issues with confidence
- Ability to work a flexible schedule, including evenings and weekends
- Authorized with work in the United States
At Elite Sports Clubs, our team members are the heart of what we do. We foster a culture where professionals are empowered to be creative, collaborative, and people-focused. We live our values every day:
- Professionalism in how we lead and serve
- Ownership in how we show up and solve problems
- Team in how we support one another
- Quality in the experiences we deliver
- Celebration in the moments we share along the way
Here, you'll be part of a team that values energy, authenticity, and a shared commitment to making our clubs a welcoming place for all.Compensation & Perks
We offer a competitive hourly wage with opportunities for advancement and leadership development.
Health & Financial: Medical, dental, vision, life, disability, 401(k), and PTO
Club Benefits: Complimentary family membership, child care for staff kids, and discounts on services
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.
Essential Job Duties/Responsibilities:Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
Engagement and Development:
- Instills ChenMed values and behaviors
- Builds culture and strong engagement
- Promotes team member retention
- Provides clear onboarding expectations
- Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members
Operational Excellence:
- Consistently executes the core model and follows the Center Playbook procedures
- Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
- Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
- Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
Scheduling Optimization:
- Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
- Top 40 and risk score 70+ patients scheduled at least bi-weekly
- IP/ER discharge follow-up scheduled immediately with daily follow-up
- Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
- Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
- As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.
Front Desk Ambassador:
- Helping patients in and out of their vehicles
- Opening the door
- Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
- Engaging patients and Overall Patient Experience
- Mary's Cafe being up front and accessible to patients and always stocked
- Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
- Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
- Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
- Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
- Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
- Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
- Troubleshoots Dashboard, phone, and computer issues.
- Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
Other responsibilities may include:
- Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
- Cover various Front Desk tasks and duties in line with business needs
- Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
- Performs other duties as assigned and modified at manager's discretion.
- Strong business acumen and acuity
- Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
- Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
- Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
- Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
- Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
- Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
- Skilled in operating phones, personal computers, software and other basic IT systems
- Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
- Spoken and written fluency in English
- High school diploma or GED equivalent required
- Ability to lead and coach teams to drive positive outcomes and excellence
- Some college coursework preferred
- A minimum of 3 years' work experience in a medical facility required
- BLS for Healthcare Providers certification desired
Pay Range: $19.6 - $27.99 Hourly
Employee Benefits
We are seeking a polished Receptionist / Brand Ambassador/Front Desk to support one of our prestigious corporate clients in New York. This position requires a highly professional, service-driven individual who can consistently deliver a five-star client experience while managing a busy corporate front desk.
This role is ideal for candidates with strong corporate experience who are comfortable working in fast-paced office environments while representing a high-profile organization.
- Receptionist / Brand Ambassador
- Location: New York, NY 10154
- Pay Rate: $28.00 per hour
- Schedule: Full-Time | 40 hours per week
- Shift: Monday – Friday | 8-hour shifts scheduled between 7:00 AM – 6:00 PM
Key Responsibilities
- Serve as the first point of contact for all guests, visitors, and employees, delivering a professional and welcoming experience at all times
- Manage visitor registration and check-in processes using visitor management systems
- Coordinate conference room scheduling and meeting logistics
- Provide administrative support including calendar coordination and scheduling
- Maintain a polished and organized front desk and reception area
- Collaborate with internal teams to ensure smooth daily office operations
- Handle multiple priorities while maintaining a calm and professional demeanor
Qualifications
- 3 - 5+ years of professional experience in a corporate environment
- Prior experience as a Corporate Receptionist, Executive Assistant, Front Desk Associate, or Conference Center Coordinator
- Experience supporting fast-paced corporate offices with high visitor traffic
- Strong experience with visitor management, scheduling, and calendar coordination
- Excellent communication, professionalism, and customer service skills
- Demonstrated job stability with consistent employment history (no job hopping)
- Ability to multitask and maintain exceptional service standards
Ideal Candidate Background
Candidates who have worked in roles such as:
- Corporate Receptionist
- Executive Assistant
- Front Desk / Conference Center Coordinator
- Client Services or Corporate Hospitality
This is an excellent opportunity for a polished professional who takes pride in providing exceptional service and representing a prestigious corporate environment.
Equal Opportunity Employer: We provide equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Welling Young is partnering with our long-term client who is looking for a recent graduate that is looking to build a career in Commercial Insurance(Finance/Underwriting). In this receptionist role, you will be in this seat for a year to learn the industry before transitioning into a career role that fits your appetite.
As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Job Duties:
Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office.
Handle opening and closing of the office.
Answer, screen and forward incoming phone calls.
Ensure reception area and conference rooms are tidy and presentable, with all necessary stationery and materials.
Provide basic and accurate information in-person and via phone/email. Receive and sort daily deliveries.
Prepare, pack, and ship new hire equipment.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. As well as other ad hoc duties as assigned.
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise. Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude
Salary: $18
- $22 per hour A bit about us: We are currently seeking a dynamic and dedicated individual to join our team as a Consulting Armenian Speaking Medical Receptionist.
This unique role combines the responsibilities of a medical receptionist with the linguistic skills of an Armenian speaker, providing a bridge of communication between our Armenian-speaking patients and our dedicated healthcare team.
This position is key to ensuring a smooth and efficient patient experience, from check-in to check-out.
The ideal candidate will have a strong background in medical front desk operations and a deep commitment to providing exceptional patient care.
Why join us? Medical, Dental and Vision Insurance 401k Sick Pay PTO Monday-Friday Schedule 8A-5P Room for Growth! Job Details Job Details: We are currently seeking a dynamic and dedicated individual to join our team as a Consulting Armenian Speaking Medical Receptionist.
This unique role combines the responsibilities of a medical receptionist with the linguistic skills of an Armenian speaker, providing a bridge of communication between our Armenian-speaking patients and our dedicated healthcare team.
This position is key to ensuring a smooth and efficient patient experience, from check-in to check-out.
The ideal candidate will have a strong background in medical front desk operations and a deep commitment to providing exceptional patient care.
Responsibilities: 1.
Serve as the primary point of contact for Armenian-speaking patients, ensuring they receive the highest level of customer service.
2.
Manage patient check-in and check-out processes, verifying insurance information, collecting copayments, and scheduling future appointments.
3.
Use your Armenian language skills to translate medical information and instructions, ensuring patients understand their healthcare plans and any necessary follow-up steps.
4.
Maintain patient records with utmost confidentiality, ensuring all information is accurate and up-to-date.
5.
Coordinate with medical professionals to schedule appointments, communicate patient concerns, and relay critical information.
6.
Assist with administrative tasks such as managing phone calls, responding to emails, and maintaining a clean and organized reception area.
7.
Provide compassionate and empathetic customer service, addressing patient inquiries and concerns with professionalism and discretion.
8.
Use medical software systems to track patient appointments, billing, and medical records.
Qualifications: 1.
A minimum of 2 years of experience in a medical front desk or similar role.
2.
Proficiency in Armenian and English, both verbal and written, is required.
3.
Knowledge of medical terminology, healthcare systems, and patient care processes.
4.
Exceptional interpersonal and communication skills, with a proven ability to effectively interact with diverse patient populations.
5.
Proficiency in using medical software systems and basic computer applications (Microsoft Office Suite).
6.
A strong commitment to maintaining patient confidentiality and adhering to HIPAA guidelines.
7.
Ability to multitask, manage time effectively, and adapt to a fast-paced work environment.
8.
High school diploma or equivalent required; additional certification in Medical Administration is a plus.
9.
Excellent problem-solving skills, attention to detail, and ability to work both independently and as part of a team.
10.
Demonstrated empathy and understanding towards patients’ needs and concerns.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.
Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Valid driver's license may be required with at least one year of clean driving history.
Salary range is $72,210
- $81,200 Relocation assistance available.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees.
Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.
Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
#LI-CW1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Salary: $25
- $30 per hour A bit about us: We are a large Oncology Network based in the heart of Los Angeles.
Why join us? 401K Team Environment Health Insurance Room for Growth Job Details Job Details We are seeking a dynamic, experienced Consulting Front Desk Supervisor to join our esteemed healthcare team.
This exciting role is pivotal in ensuring the smooth operation of our front office and providing exceptional patient care.
The successful candidate will possess a strong understanding of healthcare processes, demonstrate excellent leadership skills, and have a passion for delivering high-quality patient service.
Responsibilities As a Consulting Front Desk Supervisor, your primary responsibilities will include: 1.
Oversee and coordinate all front desk activities, including patient registration, appointment scheduling, billing, and customer service.
2.
Train, mentor, and supervise front desk staff to ensure adherence to healthcare regulations and standards.
3.
Develop and implement effective policies and procedures to enhance front office efficiency and patient satisfaction.
4.
Liaise with medical professionals to ensure seamless communication and coordination of patient care.
5.
Handle patient inquiries, complaints, and issues professionally and promptly, ensuring patient satisfaction.
6.
Maintain a clean, organized, and welcoming front office environment.
7.
Monitor and manage patient flow, ensuring minimal wait times and optimal patient experience.
8.
Handle sensitive information confidentially and in compliance with HIPAA regulations.
9.
Collaborate with management to assess, plan, and implement front desk operational strategies.
Qualifications The ideal candidate for the Consulting Front Desk Supervisor position should possess the following qualifications: 1.
Minimum of 5 years of experience in patient care or a medical front office role, preferably in a supervisory position.
2.
Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
3.
Profound knowledge of healthcare office operations, including patient scheduling, billing, and customer service.
4.
Strong leadership skills with an ability to motivate and guide a team.
5.
Excellent interpersonal and communication skills.
6.
Proficiency in using medical software and office equipment.
7.
Ability to handle stressful situations and high patient volumes while maintaining a calm, professional demeanor.
8.
Knowledge of healthcare regulations, including HIPAA and patient rights.
9.
Exceptional organizational skills and attention to detail.
10.
Ability to multitask, prioritize tasks, and make sound decisions quickly.
11.
Proven record of providing excellent customer service and patient care.
This role offers a unique opportunity to leverage your leadership skills and healthcare experience in a rewarding environment.
If you have a passion for patient care, a commitment to operational excellence, and a desire to make a meaningful impact on our patients' lives, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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