Rafi Properties Jobs in Usa

The property manager builds and maintains a well-balanced portfolio of properties.

Job Duties and Responsibilities (Essential Job Functions)

• Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
• Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
• Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback and applicants.
• Processes applicants for tenancy after obtaining screening with owner consultation.
• Conduct, coordinate and review property surveys/inspections for lease compliance, maintenance oversight and recommendation for lease renewal.
• Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
• Coordinates and negotiates lease renewals, including recommended rent increases
• Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
• Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties.
• Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in.
• Stays informed on maintenance, inspections, and other items that involve the property.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all

Qualifications

Education:

• College degree preferred or equivalent combination of training and experience

Experience:

• Experience in real estate, preferably in residential property management and/or management related field

Knowledge and Skills:

• Excellent verbal and written communications skills
• Ability to work independently
• Ability to maintain a flexible schedule to include both in-office and field hours
• Knowledge of accounting/bookkeeping fundamentals helpful
• Knowledge of property maintenance and improvements
• Knowledge of property rental values
• Ability to work effectively with team members and contractors
• Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
• Daily travel in personal vehicle

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• Must be licensed to practice real estate in the jurisdictions where properties are located.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Tarantino Properties is looking to add a Vice President, Commercial Property Management to join our growing company in Houston, Texas.

Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States.

At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do.

Tarantino Properties, Inc. has been recognized by the Institute of Real Estate Management (IREM®) as an ACCREDITED MANAGEMENT ORGANIZATION® (AMO®). As one of the elite group of nearly 540 firms that meet the stringent qualifications for accreditation, Tarantino Properties, Inc. has been nationally recognized by IREM as an outstanding real estate management organization for its commitment to integrity and professionalism in the real estate industry.

We pride ourselves on the long-term relationships we have developed with our clients as well as the stability of our staff. Over the years we, our people have gained detailed knowledge of the properties they oversee. This knowledge enables us to increase our effectiveness and deliver a high level of personalized service and responsiveness-yielding outstanding results for our owners and their properties.

Responsibilities

• Identifying new opportunities, building relationships, and driving portfolio growth

• Strategic planning, operational oversight, and financial management.

• Developing and implementing comprehensive strategies to enhance property value, including tenant satisfaction initiatives, cost-effective maintenance programs, and capital improvement projects.

• Overseeing daily operations of commercial properties to ensure efficient management and maintenance.

• Maximizing occupancy rates and rental income through property management strategies, policies, and procedures.

• Managing vendors and developing key performance indicators to ensure all properties are maintained in top condition.

• Employing contractors to repair and maintain the building, plumbing, electrical, HVAC, and operating equipment.

• Leasing vacant commercial space, preparing leases and abstracts, billing monthly rents, and inputting data into LoopNet.

• Performing a variety of maintenance and construction duties involving HVAC systems, plumbing, electrical, and structural building maintenance.

• Preparing financial reports, operations and capital budgets, quarterly re-forecasts, and reconciliations.

• Implementing a preventive and operational maintenance program geared to the specific needs of properties within the assigned portfolio.

• Preparing annual operating and capital budgets and year-end reconciliations, ensuring operational compliance with industry and corporate standards.

• Overseeing and maintaining all new lease and lease renewal practices.

• Collecting all accounts receivables.

• Fielding, tracking, and following up on building maintenance issues.

• Performing quarterly property inspections and making detailed quarterly reports.

• Setting up new lease files and administering move-in and move-out procedures, inspections, and reports.

• Tracking Certificates of Insurance for tenants and vendors.

• Establishing, adjusting, and maintaining lease activity on Project Summary Reports and Rent Roll Reports.

• Preparing and submitting annual operating expenses reports.

• Abstracting leases, amendments, and certificate of insurance forms.

• Supervising on-site management employees to ensure optimum performance.

Requirements

• Bachelor's degree in business administration, real estate, or a related field

• Texas Real Estate Sales Agent License Required

• 4+ years of experience in commercial property management

• Certifications such as Certified Property Manager (CPM) designation and Real Estate Management (IREM) certification are a plus.

• Proficient in Yardi

• Strong leadership, communication, and negotiation skills

• Financial management, strategic planning, and problem-solving skills

• A solid understanding of property management principles, real estate laws, and market trends is essential

Why People Love Working Here:

People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.

Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• COMPETITIVE PAY
• MEDICAL AND RX
• PAID TIME OFF
• RETIREMENT AND 401K
• SHORT-TERM DISABILITY
• LONG-TERM DISABILITY
• VOLUNTARY LIFE
• VISION
• DENTAL
• AFLAC
• EMPLOYEE APARTMENT DISCOUNT

About Glazer Properties

Glazer Properties is a national real estate firm operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate industry for over 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in Manchester United Football Club, one of the most recognizable sports organizations in the world.

As a leader in commercial real estate ownership, acquisition, management, and leasing, we offer unique opportunities to work at the highest level of the industry. We believe in hiring people — not job titles — and strive to maintain a culture that supports both professional development and personal enjoyment.

If you’re eager to join a collaborative, nimble team with national reach, Glazer Properties is the place for you.

About the Role

We’re seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operational management of a portfolio of commercial real estate assets. This role works closely with tenants, senior management, and internal teams to ensure properties are operating efficiently and to the highest standards.

What You’ll Do

• Oversee Operations: Manage the day-to-day function of a portfolio of commercial real estate properties, including compliance of tenants and vendors
• Select Vendors: As needed, source and select vendors – negotiating agreements related to their services
• Monitor Execution: Oversee vendor performance and ensure compliance with service agreements
• Improve Efficiency: Identify and analyze opportunities to improve the effectiveness of our operational products or arrangements
• Develop Budgets: Participate in the development of annual operating budgets for a given portfolio of properties
• Collaborate Internally: Maintain frequent in-person interaction with senior management and multiple internal departments
• Prepare Reports: Complete department-specific reports as required
• Visit Sites: Travel periodically to the markets where properties are located for thorough property inspections and to oversee onsite projects as needed
• Support Leadership: Assist with special projects as requested by ownership or senior management

What We Look For

• Bachelor’s degree required
• Prior experience in commercial property management or a related real estate role preferred
• Strategic, big-picture thinker who remains highly detail-oriented in execution
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• Self-motivated and able to work independently
• Ability to manage multiple tasks and deadlines simultaneously
• Willingness to take on additional responsibilities as needed

Compensation: $65,000-$80,000

• Excellent Medical and Dental Coverage Options
• Health Savings account
• 401(k) retirement plan
• Paid vacation and sick days
• Paid holidays

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Assistant Property Manager supports this mission by working closely with the Property Manager and Portfolio Manager in the day-to-day office duties and management of the residential real estate properties in their portfolio in accordance with the Company’s mission, vision and objectives.

Essential Duties and Responsibilities include but are not limited to the following:

Tenant Relations:

• Interact and correspond with tenants to address problems or complaints, as it relates to housekeeping, maintenance, leasing or accounting
• Log maintenance work orders; track and follow up with tenant to ensure issue was resolved
• Assist Property Manager with weekly tenant visits as required by client and maintain tenant visit log
• Prepare monthly newsletters and other publications (Fire Plan, Tenant Manual) for distribution.
• Prepare tenant memos, notices and lease correspondence
• Assist in preparation of tenant social events

Facility Management:

• Walk buildings and inspect for maintenance, janitorial & landscape issues
• Walk and inspect vacant suites bi-weekly; complete check list and call in necessary repairs
• Complete monthly building inspections for assigned buildings and place service requests and follow up on completion
• Maintain building signage, order/remove and bill back
• Maintain building access system, handle tenant request for access cards and keys
• Assist Property Manager with construction and interact with contractors for the completion of tenant improvement projects. Prepare specs and obtain bids for building improvements Document incidents and make sure report is routed to all parties

Administrative Responsibilities:

• Responsible for administrative tasks including, but not limited to filing, mailing, ordering office supplies, preparing monthly expense reports for Property Manager and Maintenance Staff, etc.
• Prepare and track all vendor contracts. Maintain current vendor list. Obtain current COI, business licenses and W-9 on all Vendors
• Maintain and keep up to date tenant contact lists and current (COI’s) certificate of insurance
• Update Clients web site monthly with current tenant contact information
• Maintain and keep up to date web base program for building information and preventative maintenance work order system
• Maintain on site lease files

Financial Reporting:

• Prepare monthly budget variance reports for assigned buildings for the Property Manager’s review
• Assist Property Manager with placing calls to tenants regarding collection of past due rents on the 10th, 20th and end of month. Produce MRI Aging Report. Correspond with Tenant and update MRI reports
• Assist in budget planning, i.e., print reports and obtain bids
• Assist Property Manager with invoices, i.e., tenant bill backs, researching invoices, GL coding, etc.
• On a monthly basis, prepare meter reading and tenant bill backs for accounting
• Upload bill backs in the accounting web base program
• Review rent rolls for accuracy and compare with MRI rent roll

Performs other related duties and assignments as required.

Qualifications:

• College Degree preferred or progressive work experience addition to the qualifications below
• Real estate license or ability to obtain license
• Front desk or office management experience
• Two (2) + years’ experience in commercial real estate environment
• Proficient in Microsoft Office Products, Word, Excel and Outlook
• Publisher and Digital Camera knowledge helpful
• MRI Real Estate Software experience or ability to learn new programs quickly
• Desire to pursue CPM designation
• Excellent grammar, clear written and oral communications skills are essential
• Good phone communication skills
• Ability to prioritize, organize and have productive time management skills
• Valid Driver’s license, proof of insurance, and clean MVR report

Holladay Mission and Values: All associates are expected to live Holladay’s Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below:

• Mission: Enriching lives through investment and service
• ENRICH Values:
• Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
• Nurture – We encourage and support the growth and development of each other, our clients, and our communities.
• Respect - We recognize and acknowledge the inherent value of others.
• Integrity – We do the right thing. We exhibit a consistently high moral compass.
• Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
• Health - We support the physical, financial, and professional health and well-being of each other and those we serve.

Compensation:

The Assistant Property Manager compensation will be based on experience and qualifications. This range is subject to local, state and regional dynamics and may be adjusted up or down depending on market conditions.

Supervisory Responsibility:

• This position does not have any supervisory responsibility

Promotional Opportunity:

Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.

This description is not all inclusive and duties will vary depending on specific property being managed.

Physical Demands:

• Employee is required to walk the premises which can require climbing stairs to inspect stairwells, and be in elevated or high spaces, such as roofs and decking to inspect equipment if necessary
• Employee may occasionally be required to lift or move items over 10 pounds
• On call 24/7 in emergency situations at properties

Summary

We are seeking a dynamic, energetic, and passionate Residential Property Manager with a winning attitude and a team player mentality to join our ever growing team at Moss & Company. This role is essential to the property management operations and ensuring a high level of service for our residents and owners. The On-Site Property Manager, of the 100+ unit conventional residential apartment complex, will play a key role in leading a team and maintaining the highest quality of our property management processes.

Property Location:

• Los Angeles, CA 90027

Compensation Package:

• May include FULLY COMPED housing (Studio)

Responsibilities:

• Property Management - Lead the team in daily operations and administrative tasks
• Resident Relations - Respond to resident inquiries, manage escalated issues with professionalism and priority
• Move In/Out Coordination - Unit turns, Move-ins, Move-Outs, and Lease Renewals
• Financial Management - Collections, Delinquency Management, Legal Notices, Accounting Month End
• Maintenance Coordination - Facilitating timely maintenance requests and follow up on service completion to ensure resident satisfaction
• Leasing - With successful experience in Lease up properties (a must)
• Vendor Relations - Facilitate effective vendor communication, scheduling, and timely payment
• Communication - Manage office communications, including phone calls, emails, and tenant correspondence with urgency and integrity
• Fair Housing & Company Compliance - Ensure compliance with Fair Housing regulations and company policies

Requirements:

• Must have 2 yr of property manager experience within the lease up experience in residential multi-family housing property management industry.
• Excellent leadership and organizational skills
• A passionate and proactive team player who takes initiative
• Excellent customer service
• Excellent data entry skills with attention to detail
• Ability to multitask effectively in a fast-paced environment
• Familiarity with property management software (Yardi preferred)
• Strong understanding of Fair Housing regulations and compliance requirements

Benefits:

• Accrued Time Off
• Paid Holidays (Observed)
• 401K Matching
• Medical
• Dental
• Vision
• Others

If you are passionate about property management and customer service, we invite you to apply for the On-Site Property Manager position at Moss & Company. Join us in making a difference in the lives of our residents in the southern California region!

Interested? Respond to this advertisement through the LinkedIn platform only, with your most recent resume. We will not contact you outside of LinkedIn.

We are an Equal Opportunity Employer

Project Manager (Operations)

Location: Waltham, MA.

Reports to: Director of Operations

Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.

We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.

The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders

You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.

Key Responsibilities

• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
• Coordinate between property managers, accounting, maintenance, vendors, and leadership.
• Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
• Track KPIs and provide executive-level reporting.
• Lead optimization and maintain our property management and dashboards software.
• Analyze operational data to identify cost savings and performance improvements.
• Train staff in new systems and operational improvements.

Qualifications

Required

• 7-10 years of project management experience in investment, operational, real estate, government or related fields.
• Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
• Strong technical proficiency.
• Experience managing multi-site projects and vendor relationships.
• Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
• Excellent organizational and communication skills.
• Located in a short radius to Waltham, MA.
• Detail-oriented
• Data-driven decision maker

Compensation & Benefits

• Highly competitive salary
• Health, dental, vision insurance
• 401(k) with company match
• Professional development support

Why Join Us?

• Growing company with leadership visibility
• Direct impact on firm’s performance
• Collaborative, forward-thinking culture
• You understand that free time is overrated!

The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance.

ESSENTIAL FUNCTIONS

• Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals.
• Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually.
• Maximize property profitability through tenant sales, financial management, and cost control.
• Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule.
• Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors.
• Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity
• Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping.
• Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals
• Organize and implement training programs for property team member’s talent development including the development and growth of property management team members
• Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year
• Collaborate with the Leasing department to strategize five-year and ten-year leasing plans
• Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement
• Collaborate with Development and supervise long-term asset management plans including repair and maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure
• Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date
• Evaluate property needs, recommend improvements, and drive necessary actions
• Maintain tenant relationships, handle complaints, lease enforcement, and amendments
• Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules
• Manage contract services, negotiations, renewals, and terminations
• Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements
• Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales
• Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction
• Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value.
• Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce
• Ensure responsiveness to guest feedback and maintain positive guest relations
• Supervise special events and holiday planning
• Additional duties as assigned

MINIMUM REQUIRED QUALIFICATIONS

• Strong business and financial acumen.
• Experience in vendor and third-party management.
• Innate focus on exceptional customer service.
• Effective communication and engagement skills.
• Results-oriented with a strong sense of accountability.
• Ability to operate effectively under pressure.
• Keen attention to detail in all aspects.
• Solution-focused with a strong problem-solving orientation.
• Ability to manage a rotating schedule, responding to property needs.
• Ability to work outdoors for extended periods of time.

The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance.

We are seeking a proactive Property Manager to support the re-opening and operations of Palisades Village; initial responsibilities will focus on pre-opening before quickly transitioning into direct oversight and management of both retail and residential operations of the Center. This role requires someone highly organized and communicative, self-motivated and solution-oriented accompanied with quick problem solving and critical thinking skills. The ideal candidate is detail-oriented, financially savvy, thrives in a fast-paced environment, can anticipate needs before they arise, and has strong interpersonal and communication skills.

ESSENTIAL FUNCTIONS

• Maintains a responsive, open line of communication with tenants, commercial and residential, including handling complaints, lease enforcement, improvements, and lease schedules
• Always remain responsive and available, including after-hours, to address emergencies as they arise
• Conducts daily property walks to ensure the commercial and residential property is well-maintained and serviced to our standards
• Create and oversee property initiatives to drive traffic and sales to Tenants upon re-opening of the Center, including input with a comprehensive marketing strategy
• Foster strong relationships with all Tenants to understand how best to support their needs, drive traffic and increase sales volume, as well as track Tenant performance to plan and consumer behavior no less than bi-monthly
• Support, implement and maintain property business plans and growth strategies to meet/exceed goals
• Responsible for leasing residences and elevating the residential experience to support a continued high occupancy rate
• Promote and ensure the property team follows safety, health, grooming and business protocols
• Organize and implement training programs for internal talent development including the development and growth of the property management team
• Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional and property goals
• Direct oversight of all initiatives on property including but not limited to marketing, events, property enhancements and residential functions
• Oversee the management of all third-party vendors (security, janitorial, landscaping, parking, etc.)
• Where applicable, ensure all aspects of commercial and residential businesses are quantifiable and measurable to stimulate growth in traffic, revenue, occupancy and productivity
• Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new initiatives
• Close collaboration with Marketing to elevate the guest and resident experience through new partnerships, activations, events, and opportunities to drive increased traffic
• Responsible for measuring, improving, and managing guest and resident satisfaction
• Develop and nurture strong community relations with city officials, governing agencies, and community organizations
• Work closely with community members, charitable organizations, city officials, and local businesses to ensure the property continues to operate as the “town center” of the community, while driving traffic, sales and occupancy, stabilizing the re-opening of the Center
• Collaborate with various city departments on building and safety issues
• Responsible for the negotiation, renewals, and execution of service contracts
• Directing and overseeing the implementation and success of loyalty programs
• Act as Manager on Duty (MOD) at least twice monthly with flexibility to work more as requested or demanded by business needs
• Additional responsibilities as assigned

Long Term Planning and Strategy:

• Work with Development and Vice President of Property Management on a long-term asset management plan including repairs and maintenance, capital expense projects and facility alterations
• Maintain an accurate five-year and ten-year CAPEX schedule
• Maintain a pulse on merchandizing trends and work collaboratively with Leasing on commercial strategy and pipeline including the creation of a five-year and ten-year leasing strategy annually

Financial Responsibilities:

• Develop annual business plans and operating/capital budgets to meet the property needs
• Ensure the property stays within budget, exceeds stated NOI and free cash flow goals each year
• Ensure effective cost control and profitability for the properties including authorizing expenditures and reviewing monthly profit and loss statements
• Complete all monthly financials including forecasting, sales, parking reports and competitive analysis and retailer analytics
• Compile and send Rent Commencement, Rent Increase, Impound and Reconciliation letters for commercial Tenants
• Assist with the collection of accounts receivable balances including regular review, monitoring and follow up, on commercial and residential accounts
• Oversight of marketing and sales campaigns to ensure budget and goals are met

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor’s degree in business administration or related field
• 3+ years of experience in a hospitality field such as hotels, retail, and/or restaurant, preferred
• 2+ years of luxury residential leasing experience, preferred
• Proficiency in Yardi, Yardi CRM, and Office 365 (Outlook, Excel, Word, Teams, SharePoint)
• Proven success in managing commercial and/or mixed-use properties and third-party vendor management
• Astute financial and business acumen
• Exceptional problem-solving skills, particularly in situations of high stress
• Strong customer service skills in the areas of handling disputes and treating customers, guests and residents with care
• Strong ability to problem-solve and exercise good judgement
• Results driven to achieve goals and objectives
• A motivational leader, with the ability to manage and develop teams
• Understands the importance of collaboration and partnership with all company stakeholders to achieve company goals and initiatives
• Thrive in an entrepreneurial environment and is consistently looking for ways to think outside-the-box
• Ability to communicate effectively and professionally with tenants, residents, vendors and employees regarding operations or personnel issues
• Personable, polished and professional with a positive attitude
• Strong ability to multitask and prioritize

Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Cincinnati, Dayton, and Orlando. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional services in real estate development, brokerage, construction, as well as program, asset, and property management.

As a Senior Property Manager, you are responsible for the strategic oversight and day-to-day operations of a portfolio of commercial properties. This role requires advanced experience in financial management, tenant relations, vendor negotiation, and asset performance. You will act as a trusted partner to ownership, Asset Management, Real Estate Services, and leasing teams, ensuring properties are operated in alignment with ownership objectives and long-term value creation.

The Senior Property Manager is a leader within the property management team, providing mentorship, guidance, and elevated problem-solving. This position is coached by the Director of Property Management.

Role Responsibilities:

• Oversee and manage a portfolio of multiple large commercial properties, ensuring operational excellence and compliance across all assets.
• Track and maintain comprehensive property information, including tenants, vacancies, rent statements, disbursements, contracts, and facility management activities.
• Operate assets in alignment with ownership financial goals, proactively identifying risks and opportunities to enhance performance.
• Prepare, analyze, and present annual budgets, forecasts, variance reports, and property financial performance reports.
• Negotiate and manage vendor and service contracts, including pricing, scope, and performance standards.
• Collect rent in a timely manner and coordinate financial tracking and reporting with Real Estate Services and Finance.
• Serve as the primary escalation point for tenant relations, resolving complex issues and maintaining strong, professional relationships.
• Conduct regular property inspections, producing detailed written reports and photo documentation.
• Oversee preventative maintenance and capital projects to ensure properties are well-maintained and compliant with all regulations.
• Attend and lead client, ownership, and vendor meetings as required.
• Collaborate with leasing teams, including assisting with space showings and tenant transitions when needed.
• Maintain awareness of market trends, operational best practices, and regulatory changes impacting commercial real estate.
• Provide guidance and informal mentorship to junior property management staff.
• Bonus/Preferred: Experience managing commercial or mixed-use associations, including board interaction, budgets, and governing documents.

Education and Experience:

• 7+ years of experience in commercial real estate property management.
• Demonstrated experience managing multiple large-scale commercial assets.
• Bachelor’s degree or equivalent combination of education and experience.
• Real Estate License or willingness to obtain preferred.
• Valid driver’s license required.
• IREM (CPM), BOMA (RPA), or similar professional certification preferred.
• Association management experience is a strong plus.

Knowledge, Skills and Abilities

• Exceptional verbal and written communication skills, including client-facing and ownership-level reporting.
• Advanced experience developing, managing, and executing property budgets.
• Strong customer service orientation with the ability to handle complex, high-impact issues.
• Proven ability to work under pressure, prioritize competing demands, and make sound decisions.
• Availability for 24/7 on-call responsibilities.
• Willingness to travel regionally with occasional overnight stays.
• Proficiency in YARDI, SharePoint, and Microsoft Office Suite preferred.

What’s In It For YOU:

The confidence that comes in working for a well-established, privately held national company.

A work environment that allows and encourages individuals to use their skills and talents to advance in their role and profession.

A full benefits package with costs that don’t break the bank.

Access to a full gym in our Columbus office.

Paid Time Off in addition to 8 paid Company holidays.

…And a lot more that we are excited to share with you

Equity | ECS is an EQUAL OPPORTUNITY EMPLOYER

About the Company

IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.

About the Role

(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.

Responsibilities

• Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.

Qualifications

• 5 + years of experience in Commercial Property Management
• Real Estate License
• CPM, RPA preferred
• Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
• Must have proven management administrative skills
• Must be able to organize and plan and to multi-task
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
• Must be able to handle a great deal of confidentiality
• Position requires valid driver's license to travel to properties, meet with clients and vendors

Required Skills

• Client Service:
• Serve as primary client communication contact for any building issues or for problems between clients.
• Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
• Anticipate and solve client concerns involving maintenance and service of the buildings.
• Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
• Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
• Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
• Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
• All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
• Financial and Reporting Services:
• Prepare annual operating expense budgets for each portfolio property.
• Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
• Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
• Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
• Invoice clients for services, as required by the lease.
• Revise budget as necessary during the year.
• Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
• Code and approve operating expense invoices for payment.
• Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
• Prepare "Year to Year" variances as required by Owner.
• Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
• Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
• Quality Control:
• Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
• Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
• Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
• Create bid specifications for repair or regular maintenance work.
• Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
• Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
• Conduct property tours as required with lenders, insurance companies, owners, and investors.
• Supervise minor building renovation or improvement work.
• Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
• Maintain 24 hour / 7-day availability for property emergencies.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay range and compensation package

Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k

Compensation is based on skill & experience and determined with the hiring manager

Equal Opportunity Statement

IronRoad

Summary:

Schafer Richardson LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.

The Director of Property Management is responsible for overseeing the SR Management department to ensure the operational and financial health of our commercial real estate portfolio. In addition, key responsibilities include developing and implementing management strategies, inspecting buildings and spaces, manage budgets, handling tenant and vendor relations, and leading staff through recruitment, training, and performance management In addition, the Director of Property Management will be responsible for overseeing property operations for an assigned portfolio including utilizing resources, handling budgets, vendor contracts, tenant relations, and ensuring legal compliance aiming to achieve NOI growth and maximize cash flow with the overall objective to deliver excellent customer service and satisfaction in representing the Schafer Richardson real estate brand.

Essential Duties and Responsibilities included below. Other duties may be assigned, as necessary.

MANAGEMENT/OPERATIONS:

• Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
• Supervise activities of the property management, leasing, and maintenance personnel.
• Make appropriate staffing and salary recommendations to Company President
• Direct the operations, maintenance, and administration for each property.
• Provide reports and updates to owners and investors.
• Prepare annual departmental operating budget and achieve profitability objectives.
• Supervise the property management staff in the day-to-day operations of properties.
• Authorize contracts, purchase orders, repairs, maintenance, and replacement projects by Property Managers.
• Manage and approve annual budgets, monthly financials, mid-year CAM reconciliations, annual reconciliations, and other reporting functions.
• Oversee the tax protest account for each property in the portfolio.
• Physically inspect each asset at least once annually.
• Oversee vendor relationships and contract negotiations.

GENERAL FUNCTIONS:

• Portfolio Management – oversee all property operations for an assigned portfolio to maximize NOI and asset value.
• Direct and monitor all building staff, engineers, maintenance technicians, security officers, janitorial persons, construction providers, subcontractors or other personnel and service providers on site.
• Mentor, coach, and train your team for success. Present a positive, helpful attitude when interacting with co-workers and customers.
• Provide clear direction and distribute workload appropriately among staff, subcontractors, and vendor providers.
• Correspond with tenants regarding leasing and management questions, maintenance and repair issues or other service-related items brought to your attention.
• Work in conjunction with leasing representative to provide answers to leasing questions, help tenants with move in and move out policies, and keep the building common areas and vacant spaces in good condition for prospective tenant tours.
• Coordinate plan review and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety standards.
• Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and procedures.
• Review and approval for financial operations for the property including coding bills, oversee accounts payable and receivable, tenant rent collection and maximize operating efficiency and financial performance of the property.
• Review and interpret commercial lease agreements to ensure operational compliance and financial accuracy. Collaborate with the legal department where necessary.

ADVANCED FUNCTIONS:

• Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition reports.
• Provide a 5-year capital plan for the property for all items that will require repair or replacement outside of normal day-to-day operations.
• Oversee rent collection, manage delinquencies, and implement legal remedies when necessary.
• Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract standards.
• Maintain files and written records and prepare professional written correspondence with tenants, vendors, and clients.

EQUIPMENT:

• Personal owned vehicle for transportation to various sites included in managed portfolio.
• Must possess a valid driver’s license, acceptable driving record, and the state mandated level of insurance.
• Personal owned cellphone

EDUCATION/EXPERIENCE:

• Bachelor’s degree in real estate, finance, or related field is preferred.
• 5 or more years of commercial property management with leadership experience
• Commercial real estate investment analysis experience.
• Knowledge of national commercial real estate trends and capital markets
• Active in the real estate industry.
• Valid real estate license
• CPM or PMP certification preferred.
• Proficiency in Yard is required.

KNOWLEDGE, SKILLS, AND OTHER ABILITIES:

• Strong proficiency in financial and budget management, including P & L analysis, rent collection, and expense control.
• High integrity, operates with a sense of urgency, understanding of the organization’s needs and be easy to work with
• Excellent leadership skills with the ability to successfully build consensus while managing teams.
• Ability to negotiate skillfully and create consensus in challenging situations with internal and external stakeholders.
• Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others.
• Ability to promote and foster an environment that supports confidence and consistency with principals, executive team, board members, and staff who are culturally diverse.
• Ability to work together cooperatively and effectively in achieving organizational goals.
• Ability to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines.
• Ability to identify and resolve problems.
• Ability to create and sustain an organizational culture that encourages others to provide the quality of service essential to high performance.
• Strong analytical skills (both quantitative and qualitative).
• Strong risk assessment skills.
• Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
• Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
• Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.
• Ability to understand commercial lease language and interpret legal terminology.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations.

While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time. The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.

TRAVEL: 10-15%, project dependent.

My client, Universal Property Management Systems, is looking for a Property Administrator. This is a great opportunity for someone looking to grow a career in Property Management!

About Universal Property Management Systems

Universal Property Management Systems, Inc. is a family-owned, second-generation property management company based in Morristown, New Jersey. With over 35 years of experience serving communities across North Jersey, the company provides comprehensive residential and community association management services tailored to the unique needs of owners and residents. Universal Property Management is committed to delivering a stress-free property management experience through personalized service, modern technology, and a deep understanding of the local market. The company manages a diverse portfolio of apartment, condominium, townhome, and HOA communities throughout Bergen, Essex, Hudson, Morris, Passaic, Sussex, Union, and Warren counties.

Position Summary

The Property Administrator plays a critical role in supporting the day-to-day operations of a portfolio of multi-family residential properties. This position provides administrative and operational support to Property Managers, ensuring that property operations run smoothly, efficiently, and in compliance with company policies and applicable regulations.

The ideal candidate has at least two (2) years of experience in administrative support, thrives in a fast-paced environment, and demonstrates strong communication skills, attention to detail, organization, and the ability to manage multiple priorities simultaneously.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to Property Managers & Accounting Staff
• Maintain organized tenant files (electronic and physical, as applicable).
• Process new lease documentation, renewals, and move-in/move-out paperwork.
• Track and follow up on insurance certificates, compliance documentation, and required forms.
• Assist with rent roll updates, reporting, and general data entry.
• Prepare correspondence to residents, vendors, and internal stakeholders.

Tenant & Customer Service Support

• Serve as a professional point of contact for resident inquiries via phone, email, and in person.
• Assist with coordinating maintenance requests and tracking work order completion.
• Support resident communication initiatives, notices, and community updates.
• Help resolve routine tenant matters and escalate issues to Property Managers as appropriate.

Financial & Vendor Support

• Assist with invoice processing and tracking vendor payments.
• Support preparation of property reports and monthly administrative summaries.
• Maintain vendor contact lists and documentation.
• Ensure accurate and timely data entry into property management systems.

Compliance & Documentation

• Ensure proper documentation is maintained in accordance with company policies and NJ housing regulations.
• Support compliance tracking for required notices and documentation.
• Maintain confidentiality of resident and company information at all times.

Other tasks and responsibilities as maybe assigned from time to time.

Qualifications

Required:

• Minimum of two (2) years of administrative experience.
• Strong written and verbal communication skills – ability to communicate in a clear and professional manner.
• High customer focus – ability to be responsive, follow up, and maintain a professional, service-orientation approach with residents and vendors.
• High attention to detail – ensuring accuracy in documentation and data entry.
• Highly organized with strong time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment – able to effectively balance competing priorities without sacrificing quality.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Preferred:

• Experience with property management software is a plus.
• Experience in multi-family residential property management is desirable.

Compensation & Benefits

The company offers a competitive compensation package including:

• Salary range of $50K-$60K (depending on experience)
• Health Insurance
• Dental Insurance
• Competitive Paid Time Off
• Supportive team environment and growth opportunities

Overview:

Brennan Investment Group is seeking a Property Coordinator! The Property Coordinator position supports the asset management function of Brennan Investment Group, a privately held industrial real estate investment firm which acquires, develops, and operates industrial properties in select major metropolitan markets throughout the United States. Under the general supervision of the National Property Administrator and day-to-day direction of the Property Managers, the Property Coordinator (PC) will collaborate with the operations, accounting and leasing teams to manage a portfolio of assets located in the Atlanta and Memphis regions. The PC will be responsive to tenant and vendor needs while completing multiple administrative tasks daily. The position will be fast-paced, requiring the PC to handle time-sensitive and/or confidential issues.

Location: Onsite in Rosemont, IL

Hours: Monday – Friday; 8:30am – 5:00pm

Responsibilities:

• Process A/P invoices (coding, entering and obtaining proper approvals).
• Assist in A/R process, updating tracking spreadsheets for tenant rent collections.
• Arrange for utility transfers upon acquisition and/or disposition of an asset; also, arrange for transfers upon tenant move out or move in.
• Contact existing tenants and vendors to obtain current insurance coverage. Utilize property management software to input, update, track, and verify.
• Collect and file miscellaneous documents, such as maintenance contracts and emergency contact lists.
• Assist Property Managers and Maintenance Technicians with coordinating tenant repair requests as directed by the Property Manager.
• Prepare vendor contracts in collaboration with Property Managers, organize and maintain completed documents, and ensure executed contracts are entered into property management software.
• Review vendor statements; obtain outstanding invoices for processing.
• Support Property Managers in responding to tenant calls and requests, following direction from the Property Manager.
• Use property management work order software to review requests and assist with follow-up upon completion.
• Assist with tenant relation activities (email blasts, events, gifts, surveys, marketing, etc.).
• Complete expense reports for property managers and submit for approval and processing.
• Collaborate with Operations team on property tax appeal documentation and other administrative tasks related to property tax appeals.
• All other duties as assigned by the supervisors.

Qualifications:

• Requires 1-3 years’ experience in Administration or related field and/or training.
• Ability to use computer software and web-based applications.
• Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).
• Ability to carry out specific oral and written instructions.
• Execute responsibilities with a sense of urgency and follow-through.
• Ability to collaborate with operations, accounting and leasing team members to complete various projects and assignments.
• Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal team members.
• Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.
• Ability to organize and prioritize work assignments to meet deadlines.
• Positive, proactive work ethic and approach.
• College degree preferred.

Real estate private equity firm with extensive holdings throughout the U.S. is seeking a highly motivated and talented Property Manager to join its team. The firm’s portfolio for which the candidate will be responsible includes office, retail, and industrial properties in the Southeast region of U.S. This position involves travel to properties in multiple markets - North Carolina, South Carolina, Kentucky and Nashville.

The property manager will work closely with senior management to determine each property’s operating goals and objectives and the strategy to achieve them. The successful candidate must be well-versed in all aspects of property operations including construction, vendor relations, maintenance, security, leasing, rent collection, financial reporting, and tenant relations. The candidate must also be detail-oriented with a demonstrated ability to work independently and follow through on assignments.

Key Responsibilities:

• Monitor property operations, including leasing, maintenance, administration, and policy and procedures to ensure compliance with the properties’ established budgets and business plans
• Manage vendors and maintenance personnel
• Oversee tenant improvement and minor construction projects
• Communicate with tenants, oversee rent collection activities and address daily tenant issues and requests
• Work with accounting team on monthly reporting, CAM reconciliations, annual budget preparation, and monthly budget monitoring
• Prepare, implement, and meet the annual operating and capital budgets/forecasts for assigned properties.
• Ability to prepare and manage property budgets.
• Review and approve bills and expenses, approve tenant adjustments, classify expenses
• Prepare and review monthly property status reports with the Director of Property Management.
• Travel to, and conduct regular site visits to inspect property, evaluate rents, delinquencies, and assist with lease renewals as needed.
• Ensure all rents are collected compliant with tenant lease and understand rent payment provisions and rent collection procedures.
• Coordinate and supervise all tenant move-in / move-outs.
• Maintain an ongoing program for building maintenance and cleaning to include scope.
• Oversee third party service providers to ensure contracts are adhered to and appropriate service levels are being met at the most competitive pricing.
• Provide ongoing input in the development and maintenance of assigned properties business plans including capital expenditure recommendations. Acquire and maintain a thorough working knowledge of each plan to ensure assigned properties are managed consistent with their current business plan.
• Understand and coordinate building and building systems inspections.
• Develop specifications for contracts and capital items, bid and analyze bids from vendors
• Review and maintain property operating and maintenance contracts to ensure high-quality services are being provided
• Ensure vendors are fully qualified and in compliance with ownership requirements and periodically obtain competitive bids to continuously challenge costs and quality of services.
• Provide quality and timely customer service to tenants.
• Be available 24/7 for emergency calls
• Ensure property is in compliance with governmental guidelines and regulations, file required reports and maintain appropriate documentation.
• Coordinate outside consulting services and third-party vendors such as architects, engineers, contractors, legal counsel as needed
• Assist in the due diligence for new acquisitions as needed
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree, CPM or equivalent
• At least 5 years of prior, multi-property management experience with an owner/operator
• Proficiency with Microsoft Office software
• Prior experience in Yardi; Yardi Voyager experience a plus
• Outstanding communication skills (written and verbal)
• Strong time management, interpersonal and technical skills
• Ability to multi-task and meet deadlines
• Self-starter with ability to thrive in a fast-paced environment

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $72,080 - $129,740.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $72,080 - $129,740.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.