Caruso Jobs in Usa

The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance.

ESSENTIAL FUNCTIONS

• Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals.
• Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually.
• Maximize property profitability through tenant sales, financial management, and cost control.
• Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule.
• Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors.
• Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity
• Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping.
• Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals
• Organize and implement training programs for property team member’s talent development including the development and growth of property management team members
• Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year
• Collaborate with the Leasing department to strategize five-year and ten-year leasing plans
• Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement
• Collaborate with Development and supervise long-term asset management plans including repair and maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure
• Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date
• Evaluate property needs, recommend improvements, and drive necessary actions
• Maintain tenant relationships, handle complaints, lease enforcement, and amendments
• Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules
• Manage contract services, negotiations, renewals, and terminations
• Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements
• Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales
• Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction
• Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value.
• Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce
• Ensure responsiveness to guest feedback and maintain positive guest relations
• Supervise special events and holiday planning
• Additional duties as assigned

MINIMUM REQUIRED QUALIFICATIONS

• Strong business and financial acumen.
• Experience in vendor and third-party management.
• Innate focus on exceptional customer service.
• Effective communication and engagement skills.
• Results-oriented with a strong sense of accountability.
• Ability to operate effectively under pressure.
• Keen attention to detail in all aspects.
• Solution-focused with a strong problem-solving orientation.
• Ability to manage a rotating schedule, responding to property needs.
• Ability to work outdoors for extended periods of time.

The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance.

We are seeking a proactive Property Manager to support the re-opening and operations of Palisades Village; initial responsibilities will focus on pre-opening before quickly transitioning into direct oversight and management of both retail and residential operations of the Center. This role requires someone highly organized and communicative, self-motivated and solution-oriented accompanied with quick problem solving and critical thinking skills. The ideal candidate is detail-oriented, financially savvy, thrives in a fast-paced environment, can anticipate needs before they arise, and has strong interpersonal and communication skills.

ESSENTIAL FUNCTIONS

• Maintains a responsive, open line of communication with tenants, commercial and residential, including handling complaints, lease enforcement, improvements, and lease schedules
• Always remain responsive and available, including after-hours, to address emergencies as they arise
• Conducts daily property walks to ensure the commercial and residential property is well-maintained and serviced to our standards
• Create and oversee property initiatives to drive traffic and sales to Tenants upon re-opening of the Center, including input with a comprehensive marketing strategy
• Foster strong relationships with all Tenants to understand how best to support their needs, drive traffic and increase sales volume, as well as track Tenant performance to plan and consumer behavior no less than bi-monthly
• Support, implement and maintain property business plans and growth strategies to meet/exceed goals
• Responsible for leasing residences and elevating the residential experience to support a continued high occupancy rate
• Promote and ensure the property team follows safety, health, grooming and business protocols
• Organize and implement training programs for internal talent development including the development and growth of the property management team
• Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional and property goals
• Direct oversight of all initiatives on property including but not limited to marketing, events, property enhancements and residential functions
• Oversee the management of all third-party vendors (security, janitorial, landscaping, parking, etc.)
• Where applicable, ensure all aspects of commercial and residential businesses are quantifiable and measurable to stimulate growth in traffic, revenue, occupancy and productivity
• Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new initiatives
• Close collaboration with Marketing to elevate the guest and resident experience through new partnerships, activations, events, and opportunities to drive increased traffic
• Responsible for measuring, improving, and managing guest and resident satisfaction
• Develop and nurture strong community relations with city officials, governing agencies, and community organizations
• Work closely with community members, charitable organizations, city officials, and local businesses to ensure the property continues to operate as the “town center” of the community, while driving traffic, sales and occupancy, stabilizing the re-opening of the Center
• Collaborate with various city departments on building and safety issues
• Responsible for the negotiation, renewals, and execution of service contracts
• Directing and overseeing the implementation and success of loyalty programs
• Act as Manager on Duty (MOD) at least twice monthly with flexibility to work more as requested or demanded by business needs
• Additional responsibilities as assigned

Long Term Planning and Strategy:

• Work with Development and Vice President of Property Management on a long-term asset management plan including repairs and maintenance, capital expense projects and facility alterations
• Maintain an accurate five-year and ten-year CAPEX schedule
• Maintain a pulse on merchandizing trends and work collaboratively with Leasing on commercial strategy and pipeline including the creation of a five-year and ten-year leasing strategy annually

Financial Responsibilities:

• Develop annual business plans and operating/capital budgets to meet the property needs
• Ensure the property stays within budget, exceeds stated NOI and free cash flow goals each year
• Ensure effective cost control and profitability for the properties including authorizing expenditures and reviewing monthly profit and loss statements
• Complete all monthly financials including forecasting, sales, parking reports and competitive analysis and retailer analytics
• Compile and send Rent Commencement, Rent Increase, Impound and Reconciliation letters for commercial Tenants
• Assist with the collection of accounts receivable balances including regular review, monitoring and follow up, on commercial and residential accounts
• Oversight of marketing and sales campaigns to ensure budget and goals are met

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor’s degree in business administration or related field
• 3+ years of experience in a hospitality field such as hotels, retail, and/or restaurant, preferred
• 2+ years of luxury residential leasing experience, preferred
• Proficiency in Yardi, Yardi CRM, and Office 365 (Outlook, Excel, Word, Teams, SharePoint)
• Proven success in managing commercial and/or mixed-use properties and third-party vendor management
• Astute financial and business acumen
• Exceptional problem-solving skills, particularly in situations of high stress
• Strong customer service skills in the areas of handling disputes and treating customers, guests and residents with care
• Strong ability to problem-solve and exercise good judgement
• Results driven to achieve goals and objectives
• A motivational leader, with the ability to manage and develop teams
• Understands the importance of collaboration and partnership with all company stakeholders to achieve company goals and initiatives
• Thrive in an entrepreneurial environment and is consistently looking for ways to think outside-the-box
• Ability to communicate effectively and professionally with tenants, residents, vendors and employees regarding operations or personnel issues
• Personable, polished and professional with a positive attitude
• Strong ability to multitask and prioritize

Lead the Land. Shape Communities. Drive Growth.

We are seeking an accomplished Land Development Manager to take the lead on some of our most complex and high‑profile land development projects across multiple communities and jurisdictions. This is a high‑impact leadership role for a seasoned professional who thrives at the intersection of strategy, technical execution, and financial performance.

In this role, you’ll guide projects from early acquisition support through entitlement, design, construction, and bond release, serving as a trusted advisor to executive leadership, Land Acquisition, and Community Builders. You’ll have the autonomy, authority, and visibility to truly shape how and where our communities come to life.

If you’re driven by building something lasting, solving complex challenges, and leading with confidence—this is your opportunity.

What You’ll Do

Strategic Leadership & Portfolio Ownership

• Lead a diverse portfolio of land development projects from due diligence to final delivery.
• Shape and execute regional land development strategies that directly support business growth.
• Partner closely with executive leadership on acquisition strategy, feasibility analysis, and risk management.

Entitlements, Due Diligence & Regulatory Leadership

• Drive entitlement processing, zoning approvals, and permitting across multiple jurisdictions.
• Lead site feasibility analyses, due diligence efforts, and initial site visits for prospective acquisitions.
• Actively participate in Site Investigation Teams, supporting Land Acquisition Managers and Legal Counsel.
• Represent the company at public hearings, agency meetings, and stakeholder engagements.

Design, Consultant & Contract Excellence

• Select, negotiate, and manage engineers, architects, consultants, contractors, and vendors.
• Lead RFP development, bid evaluations, and contract negotiations for professional and construction services.
• Review and approve technical plans, reports, and construction documents prior to agency submission.
• Establish and uphold regional development standards, construction guidelines, and approved consultant lists.

Construction & Infrastructure Execution

• Direct site development activities including roads, utilities, stormwater systems, grading, erosion control, landscaping, and amenities.
• Oversee bid package preparation and contractor selection with an eye for quality and value.
• Ensure construction meets approved plans, schedules, safety requirements, and quality standards.
• Resolve complex field and constructability challenges while evaluating innovative solutions.

Financial Stewardship & Value Creation

• Lead development of detailed land development budgets and cost estimates.
• Monitor financial performance, cash flow, and risk exposure across the project portfolio.
• Identify and implement value‑engineering and cost‑saving opportunities.
• Deliver clear, timely budget updates and construction forecasts to Area Presidents and Community Builders.

Risk, Environmental & Sustainability Leadership

• Identify development risks early and implement effective mitigation strategies.
• Oversee environmental due diligence and ensure regulatory compliance.
• Champion sustainable and environmentally responsible development practices.

Cross‑Functional Leadership & Influence

• Collaborate seamlessly with Land Acquisition, Construction, Finance, Legal, and Community Builders.
• Review and approve planning and development invoices with financial precision.
• Support continuous improvement initiatives and best‑practice development.
• Serve as an internal thought leader on land development trends and market conditions.

What You Bring

Experience & Education

• Bachelor’s degree in Civil Engineering, Construction Management, Real Estate Development, or a related field (or equivalent experience).
• 5+ years of progressive experience in land development, entitlement management, or site construction.
• Proven success managing multiple complex projects and cross‑functional teams.

Skills That Set You Apart

• Deep expertise in land development processes, municipal approvals, and construction practices.
• Strong financial acumen with hands‑on experience in budgeting, estimating, bidding, and contracts.
• Confident leader with exceptional negotiation and decision‑making skills.
• Ability to manage competing priorities across jurisdictions, stakeholders, and timelines.

Why You’ll Love Working Here

• A leadership role with real influence on land acquisition and development strategy
• High‑impact projects that shape communities and drive company growth
• Collaborative, executive‑engaged culture where your expertise is valued
• Competitive compensation and comprehensive benefits