Quadient Postage Meter Jobs in Usa

Performs entry-level customer service duties as needed to expedite the efficiency and effectiveness of city services; acts as a first point of contact for the public; performs various clerical/receptionist duties including directing and receiving calls, greeting the public, and providing information. Provide excellent customer service through professional communication, a positive attitude, and empathetic interactions with the public.

Hours are Monday-Friday: 7:30 AM - 12:30 PM, and 12:30 PM - 5:30 PM. Hiring multiple positions.

Works under the general supervision of the Assistant to the City Manager.

Administrative Support & Customer Service: Ensure the public has positive interactions with the city through answering phone calls, greeting walk-in customers, and providing information. Route Eagle Mountain incoming mail, ensure outgoing mail is properly stamped and delivered to mail depository. Maintain City office supplies, ensuring appropriate level of stock for all City departments located in City Hall.

Process dump pass requests, ensuring each resident receives his/her allotted number. Assist residents in replacing damaged or lost garbage and recycling containers.

Account Activity & Transactions: Receive cash, check, and credit card payments for Utility Billing, Recreation Program, Events Department, and other miscellaneous payments. Collect Utility Billing payments from City drop boxes. Import payments from Xpress Bill Pay and payments received at City Hall into the City's financial software, ensuring the payments are credited to the correct account. Process non-sufficient fund payments. Assist City residents with setting up, transferring, and terminating utility accounts.

Facility Security: Safeguard the security of the City Hall building; arm and disarm the alarm system and ensure doors are locked outside of regular office hours.

Miscellaneous Functions: Organize and manage the annual City Photo Contest. Assist with filing as needed. Ensure postage machine is working properly. Assists to order and maintain city office supplies.

Performs related duties as required.

Minimum Qualifications:

Education and Experience:

Graduation from high school or equivalent; AND One (1) year of experience performing above or related duties; OR An equivalent combination of education and experience.

Knowledge, Skills and Abilities: Some knowledge of computer, 10-key, copy machine; general city geography; city ordinances and procedures; the operations of personal computer and word processing and spread sheet applications; bookkeeping practices and procedures; office machine and filing systems; telephone communication etiquette; business English, grammar, and writing standards; customer service best practices and procedures; of laws and regulations governing municipal services; inter-personal communication skills. Skill in the operation of phones, computer, ten key, postal machine, and copy machine. Ability to work under pressure of meeting deadlines; communicate effectively, verbally and in writing; communicate effectively with difficult customers; handle multi-functions; work proficiently and effectively in a timely manner; problem solve; maintain strict confidentiality related to sensitive information; operate personal computer in utilizing various programs to produce or compose formal documents, reports and records; operate standard office equipment; develop effective working relationships with supervisors, fellow employees and the public.

Special Qualifications: Must be able to type. Bilingual (English/Spanish) preferred.

Work Environment: Incumbent of the position performs in a typical office setting with appropriate climate controls. Tasks require variety of physical activities involving minimal muscular strain related to walking, standing, stooping, sitting and reaching. Talking, hearing and seeing are necessary to the performance of essential functions. Common eye, hand, finger dexterity required to perform essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and guided problem solving

We are seeking a highly dependable and versatile Lead Office Services Associate to support the day-to-day operations of a dynamic office environment. This is a hands-on, “wear many hats” role responsible for ensuring seamless delivery of office services, facilities coordination, IT support, and hospitality functions.

Hours: Monday - Friday, 8:30am-4:30pm with 1 hour lunch (35 hour work week).

Hourly Pay: $27/hr.

Key Responsibilities:

• Manage mail services including sorting, scanning, delivery, and postage application
• Coordinate courier services and outgoing shipments
• Handle printing, copying, and document scanning requests
• Process invoices and maintain accurate records
• Order and coordinate food services for meetings and events
• Plan and support office events and team lunches
• Reset and maintain conference rooms to ensure readiness
• Monitor, restock, and order office supplies
• Maintain organized records and file management systems
• Liaise with building management for facilities-related requests
• Provide reception coverage, greet visitors, and manage incoming calls
• Monitor conference room schedules and proactively prepare meeting spaces
• Provide basic IT support including laptop setup, troubleshooting, AV support, and desktop imaging (training provided)

What We’re Looking For:

• Prior experience working in a law firm or corporate setting
• Proactive, self-starter with the ability to manage multiple responsibilities independently
• Strong organizational and communication skills
• Customer-service mindset with a focus on creating a positive office experience
• Comfortable supporting light IT functions and learning new systems
• Professional presence with a high level of reliability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Salary Range:$45,000.00 To $55,000.00 Annually

Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

*Some benefits applicable to regular, full-time employees only.

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORUNITY/WORK

This is a management position, responsible for performing a wide variety of office work and clerical details relative to the operation of the front office of each agency site. The Supervisor of Clerical Operations has responsibility for the clerical operations in the office, including guiding and/or training of clerical staff in Day One and Specialized Services for Youth programs. Incumbents may be requested to perform related tasks other than those specifically presented. In addition to the duties prescribed to all office coordinators, the Supervisor of Clerical Operations is responsible for providing leadership and assistance to the clerical team in areas of problem solving, data management and billing issues. The position reports to the Associate Director of Day One.

Administrative Functions

• Plans and organizes work on a daily, weekly and monthly basis so that customer accounting functions, processing of clients’ appointments, receptionist duties, office equipment management, client records management (open and closed cases) and processing reports are recognized as priorities. The Supervisor of Clerical Operations assumes responsibility for clerical personnel meeting deadlines for all processes.
• Responsible for establishing a Performance and Quality Improvement (PQI) Plan and environment in the front office of each site in accordance with the Agency's PQI plan.
• Ensures that policies and established procedures are followed in order to provide continuity and consistency in all offices.
• Assists in managing and maintaining all business equipment which includes but is not limited to copiers, postage machines, computers and printers in each office. Communicates with the Director of Facilities and Director of IT, as needed relative to building and equipment concerns.
• Completes monthly site audits of clerical team processes and functions as determined in partnership with the Associate Director of Treatment Services.
• Responsible for monitoring materials and preparing purchase orders for required supplies at each office to include forms, files, and other necessary office supplies.
• Makes bank deposits as scheduled, including the follow-up involved with any returned checks.
• Attends meetings within Treatment Services (Day One or Specialized Services for Youth) as appropriate.
• Provides hands on accomplishment of office tasks.
• Ensures coverage at all locations is adequate and appropriate, and provides coverage at all sites, as needed.

Personnel Administration

• Supervises all clerical staff, including office coordinators, office assistants and the intake and insurance verification specialist, include training, monitoring and evaluating performance(s) and participates with the Associate Director of Day One in the recruitment and hiring of support staff.
• Communicates with the Associate Director of Day One about any personnel situations or risk issues that require intervention and resolution.
• Reviews, authorizes and coordinates requests for leave so that clerical team coverage meets the minimum requirements of the Agency. Seeks approval for all extraordinary leave requests.
• Responsible for cross-training as an Intake and Insurance Verification Specialist to assist in the provision of coverage during vacations and other leaves of absence.
• Provides leadership to the clerical team in the areas of problem solving, system and billing issues.
• Provides supervision to clerical staff using the Agency’s model of supervision, Situational Leadership. Conducts regular supervisor meetings with direct reports, maintains appropriate documentation of same.
• Completes annual performance appraisals of direct reports, including development of annual goals and professional development plan.

Oversight of Systems, Billing, Insurance and Client Accounts

• Supports effective client account management by verifying insurances monthly or annually depending on the insurance, verifying insurance changes, monitoring balances, collection phone calls, and accuracy related to co-pays and deductibles, for both the Day One and Specialized Services for Youth programs.
• Provides back up coverage to the Intake and Insurance Verification Specialist by answering over-flow services inquiries, obtaining client information, verifying client insurance and scheduling intakes.
• Supports efficient and accurate paneling of clinical staff in coordination with Quality Assurance and Clinical Supervisors, as well as maintaining accessible information regarding clinician’s status.
• Monitors the accuracy of information within CareLogic and ODIN to ensure billing processes can proceed without rejections.
• Generates and reviews reporting from CareLogic and ODIN (i.e. write-offs, client balances, failed activities, accounts receivable aging) and then provides feedback to appropriate supervisors regarding recommended procedure changes and training needs.
• Communicates problem areas or client problems with the Associate Director of Day One.
• Collaborates with external billing agency to manage and problem-solve insurance rejections.
• Mails client statements on a monthly basis.
• Responds to client phone calls, assists with troubleshooting issues, and helps to reconcile balances.
• Prepares client statements for collections monthly. Enters collection accounts on collections website and maintains contact with collection agency representatives.
• Follows-up on receivable issues as directed.
• Researches monthly write-offs.
• Acts as liaison between Office Coordinator team and Associate Director of Treatment Services on areas of system issues, billing issues and process issues as deemed appropriate.

Other

• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Associate degree in secretarial science or business management or advance course work in the fundamentals of office management.
• A minimum of five years of experience in office work, including insurance and billing, with three years of supervisory experience.
• Extensive knowledge of insurance, including private/commercial insurance, Medicaid and Medicare.
• Experience in patient accounting procedures.
• Training and proficiency in data management, Microsoft applications and electronic medical records.
• Organized and detail-oriented.
• Demonstrated customer service skills.
• Knowledge about effective supervisory practices to include positive techniques for motivating, teaching, coaching, delegating and evaluating assigned personnel.
• Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

The Onsite Office Administrator manages a wide range ofadministrative, office operations, and compliance tasks while working on-siteapproximately20 hours a week atPowerFlex'sSan Diego office.

This position ensures smooth day-to-day operations, contributing to a positive working environment. Responsibilities include managing officelogisticsandmaintainingsupplies and facilities. The role also oversees key compliance and administrative duties, such as renewing business licensesand registrations, and handling ad hoc administrative requests.

The ideal candidate is proactive, detail-oriented, and customer-focused, with a welcoming demeanor and a passion for enhancingthe employeeexperience.

We are seeking a part-time contractor(approximately 20 hours per week) with the potential to grow into a permanent, full-time role. Scheduling is flexible, whether you prefer four 5-hour shifts or five 4-hour shifts per week, we're open to finding the right fit for the right person.

Responsibilities

• 50% - Office Operations & Facilities Management
  • Oversee daily mail operations, including sorting, distribution, and postage.
  • Manage the budget for office lunches and snacks
  • Procure office supplies, manage inventory, and coordinate office maintenance, cleaning, and repairs.
  • Manage lunch delivery apps, including employee list updates and coordinating deliveries.
  • Help coordinate shipping and manage FedEx account
  • Provide operationalassistanceto multiple office locations, ensuring consistent and friendly service.
  • Act as a go-to resource for employees,offering assistanceand fostering a welcoming environment.
  • Continuouslyseekand apply employee feedback to enhance office services and experiences.
• 50% - General Compliance & Administrative Duties
  • Proactively support legal,accountingand other teams by managing compliance documentation,monitoringdeadlines, andmaintainingaccuraterecords for business licenses, certifications, registrations, regulatoryfilingsand other statutory requirements
  • Handle ad hoc administrative requests, such as lien notices that arrive by mail
  • Manage miscellaneous office operations to keep daily functions running smoothly

Qualifications
Education/Experience

• Bachelor's degree (or currently pursuing) in business administration, facilities management, or a related field preferred; equivalent experience also considered.
• Prior experience in an office environment required.
• Experience in a customer-facing role preferred.

Skills/Knowledge/Abilities

• Strong problem-solving skills and the ability to balance many priorities at once
• Proficiency in Microsoft Suite
• Ability to work independently and as part of a team
• Customer service orientated approach
• Excellent communication skills, with the ability to influence and build consensus across teams.
• Ability to respectfully challenge peers, and welcome the opportunity to be challenged
• Flexibility, resiliency, and curiosity

Compensation
The pay range for this position is $20 - $25 hourly.

Physical Requirements
Remaining in a seated position. Long hours on the computer keyboard. Prolonged periods of standing and/or walking. Ability to lift up to 15 lbs on a regular basis.

Working Conditions
Approximately 100% of the time is spent in the office environment, utilizing computers (frequent use of MS Word, MS Excel, Outlook, Access, PowerPoint, Publisher and Adobe etc.), telephones, and general office equipment.

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Applicant Certification and Acknowledgment

By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement

Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Privacy Notice to California Job Applicants

For information on Privacy Notice to California Job Applicants, click here.

Privacy Policy

PowerFlex is committed to protecting the privacy of your personally identifiable information, for more information click here.

Special Accommodation Language

If you require assistance or accommodation while seeking employment with PowerFlex, please contact Human Resources at or . Please note that these communication alternatives are for accommodation requests and not for general employment inquiries.

Learn how to manage overall operational efficiency of the branch office. Through various training mechanisms, gain knowledge of day to day operational functions and how to ensure compliance with firm and regulatory policies and procedures.

Responsibilities:

• Become trained and skilled to effectively and efficiently function in the Operations Manager role.
• Performs back-up for all operational functions as required by workloads and absences.
• Works directly with home office personnel to coordinate branch-home office workflow.
• Completes self-audit of branch procedures.
• Assists Branch Manager with confidential matters and compliance visits and replies.
• Assists Branch Manager with controlling expenses and operating at peak efficiencies.
• Oversees ordering of supplies, purchase orders and postage usage.
• May review branch invoices and operating statements.
• Maintains branch operational manuals.
• Researches and resolves complex problems relating to client accounts and inquiries.
• Assists Branch Manager in disseminating information at regular branch meetings.
• Coordinates rent, facility, office maintenance and cleaning/security issues.
• Performs other duties and responsibilities as assigned. May perform some Branch Manager duties if Series 9 & 10 licensed.
• Recruits, selects, orients, trains and supervises branch operations associates.
• In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch personnel files.
• Reviews daily work of operations associates; Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
• Ensures daily staffing levels and cross-training is adequate.
• Coordinates registrations, continuing education, licensing, etc. of branch personnel.
• Performs other duties and responsibilities as assigned.

Knowledge Of:

• Comprehensive understanding of company policies and procedures and industry rules and regulations.

Skilled in:

• Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

Ability to:

• Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude.
• Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment.
• Employ good analytical skills to be able to research account information and resolve problems.
• Establish and communicate clear directions and priorities.
• Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel.
• Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes.
• Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
• Work independently, under minimal supervision.

Education:

• Bachelors degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience.
• ~or~ Any equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications:

• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7 and 66 (or 63 and 65) required.
• Ability to obtain Series 9 & 10 within six (6) months of hire.
• Ability to obtain additional securities and advisory state registrations if required by state.

Travel Required: 20% of the Time

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

Report pricing discrepancies to the Scan Coordinator.

Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

Stay current with present, future, seasonal and special ads.

Adhere to all food safety regulations and guidelines.

Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Adhere to all local, state and federal laws, and company guidelines.

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

Job Identification 116095

Job Category Store Operations

Locations 8955 Se 82Nd Ave, Happy Valley, OR, 97086, US

Job Schedule Part time

Line of Business Grocery Retail

Banner Name Fred Meyer

Education Level No formal education

Hourly or Salaried Hourly

The Moinian Group is one of the largest privately held real estate investment companies in the world, pioneering in the development of state-of-the-art, visually distinguished properties.

Bring your passion for service, office management and hospitality to life as the Receptionist. This highly visible and critical to the office position serves as the liaison between residents, vendors, property teams and headquarters to deliver an upscale and highly efficient experience.

The successful Receptionist is responsible for answering and handling incoming calls, greeting all guests and vendors, handling all incoming inquiries, and being the primary contact and liaison for all office functions, always delivering a high-touch service experience.

Job Duties and Responsibilities

• Greet visitors always delivering a hospitable and upscale experience
• Provide administrative support to Property Management
• Answer and effectively and route all incoming calls.
• Responsible for maintaining contact lists and staff lists.
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Create presentations as needed
• Participate actively in the planning and execution of events as needed.
• Ensure all common spaces, conference rooms and offices are neat, organized, clean and orderly.
• Monitor, order, maintain and organize all kitchen and office supplies
• Point person for incoming packages, deliveries, mailing, shipping and supplies
• Responsible to pick-up, drop-off, prepare postage/labels and coordinate courier services.
• Coordinate with IT department on all office equipment, and AV needs.
• Partners with Property Manager and building maintenance to ensure office equipment, AV, and all mechanical functions properly and optimally.
• Assist in problem solving associated with all building services including- janitorial, mailroom, copier services, parking, badging, and conference rooms.

Position Requirements

• 2-4 years of experience in high-traffic, professional services or hospitality industries preferred.
• Prior experience as a Front Office Associate or Office Receptionist at a busy, executive office.
• Hospitality, multi-family office management or retail experience a plus
• Experience at a high-traffic call center or managing a busy office preferred
• Exceptional customer service and communication skills, verbal and written
• Strong organizational skills
• Ability to remain calm and thrive under pressure in a fast-paced environment
• Creative and resourceful
• Sharp eye for detail and a relentless pursuit for excellence
• Strong multi-tasking skills
• Advanced, hands-on MS Office skills (emphasis on Word/Excel)
• Hands-on approach to project management and office tasks
• Self-starter, independent thinker, motivated and efficient

Salary commensurate with experience.

Position Summary - Overnight 10pm - 6:30am

The Print Operator is responsible for the accurate and timely production of high-volume print and mail materials in support of business operations. This role ensures customer communications, policy documents, billing statements, regulatory notices, and internal materials are printed, processed, and distributed according to company standards, compliance requirements, and service level agreements.

Key Responsibilities

• Operate and maintain high-volume production printers, inserters, folders, and mail processing equipment.
• Process daily print jobs including policy documents, claims correspondence, billing statements, and regulatory mailings.
• Review print files and job tickets for accuracy, formatting, and completeness prior to production.
• Perform quality control checks to ensure print alignment, data accuracy, and mail piece integrity.
• Coordinate with IT, Customer Service, and Operations teams to resolve print file issues or system errors.
• Load paper, toner, envelopes, and other materials while monitoring inventory levels.
• Troubleshoot minor equipment malfunctions and escalate technical issues as needed.
• Prepare outgoing mail for USPS or courier pickup, ensuring proper postage and sorting requirements are met.
• Maintain organized records of print jobs, reprints, and production metrics.

Front Desk

·         Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized

·         Answer phones, greet and direct guests

·         Maintain payment pick-up file, manual check distribution

·         General office communications

·         Receive and sort mail and currier deliveries

·         Maintain and organize Mail Room supplies

·         Maintain postage machine

·         Holiday decoration of the front desk / lobby and common areas

Facility

·         Coordination and communication with Office Vendors – janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs

·         General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events

·         Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events

o   storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)

·         Office Equipment – printers, plotters, etc.

o  Service calls, maintenance of paper and toner, minor troubleshooting

o  Correspondence with vendors

·         Conference Rooms

o  Manage Reservations

o  Upkeep and maintenance of supplies

o  Set-up audio visual for meetings as needed

o  Troubleshoot laptop/tv with IT

o  Order catering when needed and set up food/drinks neatly and professionally

·         Office Supplies

o  Ordering, stocking, and organizing

·         New Hire Setup

o  Set-up cubes, desk/offices

·         Manage online ordering accounts

Breakroom

·         Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas

·         Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods

·         Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs

·         Set-up assistance for all events or scheduled meetings

Other – As Needed

·         Assist with corporate event planning and setup

·         Pick up catering and set up food/drinks

·         Office decoration for events or holidays

·         Assist with misc. tasks from office management

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)
• Work Location: In person