Proactive Agentic, AI Jobs in Usa

9,161 positions found — Page 9

Junior Java developer/Entry level Data Scientist/AI engineer
Salary not disclosed
New York 4 days ago
500+ Leetcode Problems! —Still No Offers? Let's Get You Offers with SynergisticIT.

You've done a ton of Leetcode.

You've racked up certificates, aced LeetCode challenges, and you know your way around system design like the back of your hand.

On paper, you're everything a tech company wants.

However tech stacks and requirement change every day.

Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k.

Synergisticit focuses on closing the gap between your tech skills and what employers want now.

Open Roles We're Hiring For our clients: Entry-Level Software Programmers (Java/Python) Java Full Stack Developers Data Analysts & BI Engineers Data Scientists & ML Engineers All visa types and U.S.

citizens are encouraged to apply.

Note: Internships, freelance, or personal projects will not be considered toward experience requirements.

If you submit your resume, please be advised it may be entered into a central database shared by our JOPP team (our placement program).

You may unsubscribe if you receive emails.

Check the links below: Please check the below links: SynergisticIT USA Today Article Videos of Synergisticit At OCW, JAVAONE, GARTNER SUMMIT We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Candidates on F1/OPT needing a job for STEM extension or H-1B filing Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients.

Top tech companies are flooded with smart grads.

What gets you in the door now is real-world application, confidence in delivery, and the soft skills to own a room—or a Zoom.

please check the below links Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT Technical Skills or Experience? | Which one is important to get a Job? | SynergisticIT Backend vs.

Full Stack Development: Job Prospects | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Is AI Going to Replace Software Programmers? | SynergisticIT The Market's Changed—Have You? Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
entry level Java Full stack developer/AI engineer
🏢 Synergistic it
Salary not disclosed
La Jolla 4 days ago
CS/IT Graduates or About to be Grads.

Get Hired by taking action.

If you just graduated (or you're about to) and the job search is already feeling confusing, you're not imagining it.

A degree proves you can learn—but employers hire for job readiness: projects that look like real work, current tech stacks, interview confidence, and the ability to contribute on day one.

That's why many new grads send hundreds of applications and still hear nothing back.

It's not because you're "not smart enough.” It's because most entry-level pipelines are crowded, and hiring teams filter heavily for candidates who look production-ready.

We are actively considering candidates for entry-level software engineering and data roles, especially Java full stack, Java/Python development, DevOps automation, data analytics, data engineering, data science, and ML/AI—full-time opportunities aligned to client needs.

Our core emphasis remains Java/Full Stack/DevOps and Data/Analytics/Engineering/ML.

SynergisticIT focuses on two high-demand lanes: Java / Full Stack / DevOps and Data (Data Analyst, Data Engineer, Data Scientist) + ML/AI—so you don't graduate with scattered skills, you graduate with an employable stack.

SynergisticIT since 2010, has helped candidates land full-time roles at major organizations (examples often cited include Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Banking, Wayfair, Client, Client, and more) with offers commonly in the $95k–$154k range depending on role and skill depth.

For a new grad, the bigger message isn't the number—it's that results require a structured pathway, not random applications.

Here's a realistic way to think about your advantage as a fresh graduate: you're early enough to build the right foundation before bad habits set in.

If you master fundamentals—coding, debugging, data structures, system thinking—and then layer modern tools on top (frameworks, cloud, CI/CD, analytics stacks), you become the kind of "entry-level” candidate who actually feels like a safe hire.

What roles are companies hiring for right now? A typical market demand pattern is clear: organizations still need entry-level software programmers, Java full stack developers, Python/Java developers, DevOps-focused engineers, and on the data side data analysts, BI analysts, data engineers, data scientists, and machine learning engineers.

The strongest candidates aren't "tool collectors”—they're people who can show end-to-end capability: build an API, connect a database, deploy a service, analyze data, explain results, and handle interviews calmly.

Why fresh grads get stuck— Fresh grads often struggle for four predictable reasons: Resume doesn't match job keywords (ATS filters you out).

Projects look like school assignments (not production-aligned).

Interview skills are undertrained (DSA, system design, SQL, behavioral).

No structured pipeline (random applying without feedback loops).

A job-placement-first approach addresses these systematically: build the right portfolio, practice the right interview questions, align your tech stack to roles, and keep improving until the market says "yes.” Who this path fits best If you're a recent graduate, you'll likely fit if you match any of these: New grads in CS, Engineering, Math, or Statistics with limited job experience Students finishing Bachelor's or Master's programs who need a real hiring plan Candidates who apply consistently but don't get callbacks Candidates who reach interviews but struggle to close International students on F-1/OPT who need a job plan for STEM extension/H-1B timing Graduates with strong academics but thin practical experience SynergisticIT helps STEM extension and work authorization pathways, and for candidates who need long-term stability, support related to H-1B and green card processes as part of employer-side realities.

If you're tired of guessing, stop treating your job search like a lottery.

Treat it like a project with milestones: skills → portfolio → interview readiness → targeted applications → scheduled interviews → offer.

If you want to explore the program directly, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact & get a roadmap: Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Bottom line for fresh grads: Your degree is the starting line, not the finish line.

If you want to get hired faster, you don't need "more random courses.” You need a guided, job-focused path and the right people around you.

In tech, it's not just what you learn—it's how you learn and who you build with that decides how far you go.

Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
permanent
JUnior data scientist/Backend Java Developer/AI engineer
🏢 Synergistic it
Salary not disclosed
Baton Rouge 2 days ago
"Let's Get Responses to your Applications? Make Hiring Mangers Notice You.” If your applications disappear into a black hole, you're experiencing the modern hiring funnel.

Most resumes never reach a hiring manager.

They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.

That's why "I applied a lot” often leads to silence.

The fix is not more applications.

The fix is improving what your application communicates in the first 10 seconds.

Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.

Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.

Our purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.

Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.

preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.

Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.

The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.

This breadth matters because today's employers value candidates who can handle more than one layer of the system.

Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.

SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).

If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.

And you can fix it with the right plan.

Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
Junior java spring boot developer/ML/AI engineer
✦ New
🏢 Synergistic it
Salary not disclosed
Salt Lake City 1 day ago
500+ Leetcode Problems! —Still No Offers? Let's Get You Hired with SynergisticIT.

You've done a ton of Leetcode.

You've racked up certificates, aced LeetCode challenges, and you know your way around system design like the back of your hand.

On paper, you're everything a tech company wants.

However tech stacks and requirement change every day.

Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k.

Synergisticit focuses on closing the gap between your tech skills and what employers want now.

Open Roles We're Hiring For our clients: Entry-Level Software Programmers (Java/Python) Java Full Stack Developers Data Analysts & BI Engineers Data Scientists & ML Engineers All visa types and U.S.

citizens are encouraged to apply.

Note: Internships, freelance, or personal projects will not be considered toward experience requirements.

If you submit your resume, please be advised it may be entered into a central database shared by our JOPP team (our placement program).

You may unsubscribe if you receive emails.

Check the links below: Please check the below links: SynergisticIT USA Today Article Videos of Synergisticit At OCW, JAVAONE, GARTNER SUMMIT We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Candidates on F1/OPT needing a job for STEM extension or H-1B filing Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients.

Top tech companies are flooded with smart grads.

What gets you in the door now is real-world application, confidence in delivery, and the soft skills to own a room—or a Zoom.

please check the below links Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT Technical Skills or Experience? | Which one is important to get a Job? | SynergisticIT Backend vs.

Full Stack Development: Job Prospects | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Is AI Going to Replace Software Programmers? | SynergisticIT The Market's Changed—Have You? Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
Junior Java programmer with Jenkins/Data engineer/ML/AI engineer
✦ New
🏢 Synergistic it
Salary not disclosed
Los Angeles 1 day ago
"Failing Tech Interviews? Or Not getting any Interviews ? Turn 'Frustration' Into an Offer.” Getting interviews but not converting them into offers is one of the most frustrating stages of a tech job search.

It's also one of the most fixable—because interview performance is rarely about intelligence.

It's usually about preparation structure, repetition, communication clarity, and knowing what interviewers actually test.

Many candidates learn coding, but they don't learn how to present their skills under pressure.

SynergisticIT is designed for candidates who want to stop guessing and start improving with a clear framework.

Since 2010, SynergisticIT has helped thousands of candidates land full-time jobs at tech leaders and enterprise employers—companies such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and many more—with offers often ranging from $95,000 to $154,000 depending on role and skill depth.

The focus is: build job-ready ability + interview confidence + hiring alignment so you can close the deal when opportunities appear.

Why do people fail interviews after doing CS or online courses? Typically it's one (or several) of these gaps: Weak fundamentals (you know syntax, but not the "why”) Poor project explanation (you built something, but can't defend design decisions) Shallow system understanding (APIs, DB design, CI/CD, cloud basics are fuzzy) No repetition under pressure (whiteboard/online assessments feel unfamiliar) Lack of structured mock interview practice SynergisticIT addresses these gaps by treating interviews as a skill you work on—like a sport.

You don't just watch videos; you practice real drills.

We emphasize on real interview patterns: coding questions, debugging, project walkthroughs, behavioral responses, and the ability to speak clearly about your work.

What kinds of roles are being targeted? Instead of chasing every shiny trend, JOPP focuses on roles employers repeatedly hire for: Java full stack, software programming, Python/Java development, DevOps, data analyst, data engineer, data scientist, and ML/AI engineer.

In other words, the program builds candidates across Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / Machine Learning / AI—because companies hire teams, not single-skill candidates.

Ideal candidates who benefit from interview-focused help This includes: recent grads with limited experience, laid-off professionals re-entering the market, career changers, candidates with gaps, experienced applicants who can't convert interviews, and F1/OPT candidates needing a stable path.

SynergisticIT also supports candidates with guidance around STEM extension and offers process support relating to H-1B/Green Card filing once employed (as applicable through employers and standard immigration processes).

If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Form (Get Started): If you're already getting interviews, you're closer than you think.

Now it's time to train like you mean it—and turn interviews into offers.

Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
Portfolio Schedule Manager – Project Controls (AI Data Centers)
🏢 Crusoe
Salary not disclosed
Santa Clara, CA 4 days ago

Apply on


About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.


What you’ll be working on:

  • Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
  • Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
  • Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
  • Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
  • Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
  • Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
  • Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
  • Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
  • Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio


What you’ll bring to the team:

  • Bachelor’s degree in Engineering, Construction Management, or a related technical discipline
  • 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
  • Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
  • Proven experience establishing and enforcing scheduling standards across multi-project portfolios
  • Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
  • Experience integrating schedule and cost data to inform leadership decisions
  • Demonstrated leadership managing and guiding scheduling teams and external service providers
  • Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients


Benefits:

  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit; $50 per pay period


Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.


Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.


Apply on

Not Specified
Founding Account Executive (Graph & AI)
✦ New
Salary not disclosed
Sunnyvale, CA 1 day ago

About FalkorDB


FalkorDB is the world’s fastest graph database, engineered for real-time, high-scale enterprise applications. We are the engine behind the next generation of cybersecurity, fraud detection, and AI-driven systems. As we scale our footprint, we are looking for a foundational sales leader to own the Bay Area and drive our enterprise expansion.

The Role


We are seeking an Enterprise Hunter not a "Farmer." You are a high-octane sales professional with a track record of crushing quotas in the deep-tech software space. You don’t just manage a territory; you dominate it.

You will be responsible for navigating complex, technical sales cycles and building strategic partnerships with the most innovative companies in the world. This is a high-impact role for someone who thrives on the hunt and wants to shape the GTM strategy of a category-defining company.


What You’ll Do

  • Drive New Business: Execute a ruthless territory plan to acquire "new logo" enterprise accounts across Cybersecurity, Infrastructure, and AI.
  • Navigate Technical Cycles: Lead complex, POC-driven sales motions, moving seamlessly between developer-level technical deep dives and executive-level value propositions.
  • Multi-Thread Strategic Deals: Build deep relationships with CTOs, VPs of R&D, and Architects to ensure FalkorDB is the standard for their infrastructure.
  • Scale the GTM: Partner with Product and Marketing to refine our messaging and contribute to the regional growth playbook.
  • Forecast with Precision: Maintain rigorous CRM hygiene and provide predictable revenue forecasting.


What We’re Looking For

  • The Track Record: 5+ years of quota-carrying experience in enterprise software, consistently landing in the top 10% of your peer group.
  • Technical Fluency: You speak the language of infrastructure, databases, and developer tools. You aren't afraid to get your hands dirty in a discovery session.
  • Strategic Agility: Experience managing 6–12 month sales cycles with a "win-fast" mentality.
  • The Startup Mindset: You excel in high-accountability, low-bureaucracy environments. You see a lack of process as an opportunity to build one.
  • The Network: A pre-existing network within the Bay Area tech ecosystem is a significant advantage.


The "Edge" (Preferred Experience)

  • Direct experience selling Graph Technology or high-performance data platforms.
  • Background in Open Source business models or hybrid SaaS/On-prem environments.
  • Experience at high-growth icons like Neo4j, MongoDB, Snowflake, Redis, or Databricks.


Why FalkorDB?

  • Product Superiority: Sell a product with undeniable technical benchmarks and clear market differentiation.
  • Uncapped Upside: A competitive compensation plan designed to reward over-achievement.
  • Influence: Direct access to founders and the ability to influence the product roadmap.
  • Growth: The opportunity to be one of the first boots on the ground in our most critical market.


Job Type: Full-time

Not Specified
Account Executive - AI Security
✦ New
Salary not disclosed
New York, NY 1 day ago

Enterprise AE x2 - NYC

AI Cybersecurity | Series B | Early GTM


We are partnered with a fast-growing AI-native startup disrupting the ITDR space. Just closed their Series B, attracting the attention of some of the most influential CEOs in the F100.


Opportunity to be one of the first 10 sales people, aggressive growth and high ownership culture.


The Role

Close six-figure enterprise deals end-to-end

Build pipeline from scratch with creative outbound

Influence product and sales strategy as you grow


You

3+ years B2B SaaS enterprise cybersecurity sales

Proven six-figure deal closer, comfortable with execs and technical buyers

Creative, autonomous hunter who thrives in early-stage teams


Sound interesting? Apply now to find out more.

Not Specified
French Customer Service Agents
Salary not disclosed
Nashville 4 days ago
Job Title: French Customer Service Agents.

Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
French Customer Service Agent
🏢 Axelon Services Corporation
Salary not disclosed
Nashville 4 days ago
Job Title: French Customer Service Agent Location: Nashville, TN Need to speak French Job Responsibilities: Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Not Specified
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