Pinnacle Technology Services Jobs in Usa

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:

· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

· Independently performs maintenance as per industry standards.

· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.

· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.

· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

· Completes and conducts on-the-job training and technical self-study programs for career development.

· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent (GED).

· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.

· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

· Must be able to use basic hand tools and specialized tools as appropriate.

· Extensive travel required. (Local, National, International)

Desirable KSAs:

· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.

· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.

Competencies:

· Communications

· Customer Focus

· Personal Discipline

· Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Pay Range$38.76—$49.62 USD

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Product Manager – Financial Services / Private Markets

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.

The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.

Your Impact:

• Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
• Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
• Lead product discovery and definition across:
• Investment Operations workflows
• Fund accounting and transaction lifecycles
• Market and Security Reference Data
• Data ingestion, enrichment, and distribution
• Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
• Ensure accurate data management and data mapping across multiple upstream and downstream systems.
• Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
• Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
• Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
• Support regulatory, audit, and reporting needs through strong data governance and product controls.
• Measure product success through KPIs, user feedback, and operational efficiency improvements.

Your Skills & Experience:

• 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
• Strong hands-on experience in Investment Management and Investment Operations.
• Deep knowledge of Private Markets, including: Private Equity, Private Credit
• Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
• Experience working with Market and Security Reference Data.
• Proven background in data management, including data mapping between multiple systems.
• Strong SQL skills for data analysis, validation, and troubleshooting.
• Experience working in agile delivery environments with technology and data engineering teams.
• Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
• Familiarity with data governance, data quality frameworks, and control processes.
• Experience supporting large-scale system integrations or platform modernization initiatives.
• Background working in asset management firms, asset servicers, or financial technology organizations.

Job Description:

Installs, operates, maintains, repairs (Break/Fix), and modifies printer devices.

Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.

Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.

Assess product needs in accordance with customer specifications.

Conducts technical training and product briefing with customers, vendors, and company representatives.

Acts as local on-site representative to customer's organization.

This position is for an onsite customer dedicated position in the Cleveland, OH area.

Responsible for the overall remedial and scheduled service for customer devices under contract.

Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.

• Contract Duration: 3 Months

• Conducts audit reviews of the organization's financial and operational processes to ensure compliance and best practices.
• Responsible for the evaluation and monitoring of Business / Operational risk management, control and governance practices, with recommendations for improvement where necessary.
• Makes recommendations to the Audit Committee or Board of Directors on issues raised during audit procedures.
• Provides detailed feedback to business unit management. May also be tasked with leading specific control initiatives, firm-wide process changes or for conducting special investigations.
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization's operation.
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Acts as an advisor to subordinates to meet schedules and/or resolve technical problems.
• Develops and administers schedules, performance requirements; may have budget responsibilities. Often must lead a cooperative effort among members of a project team.
• Manages the coordination of the activities of a section or department.
• College Degree or equivalent experience; advanced studies/degree preferred. Typically has 8-10 years related experience and 2+ years management experience.

Position Overview:

The mission of the Internal Audit Division is to provide independent, objective assurance designed to add value and improve operations. Internal Audit team focuses on providing independent assurance over how credit, market, liquidity, operational, and strategic risks are managed.

Our Impact:

Staff members on the Internal Audit team are highly-skilled audit and risk management professionals with a demonstrated ability to provide value added audit and advisory services. The team plays a critical role in shaping approach to managing credit, market, liquidity, operational, and strategic risks by providing independent, objective, and value-added assurance of risk management, governance, and controls.

Your Impact:

The IT Auditor will be part of this team and focus on executing end-to-end audit services focused on different business functions. As part of the Third Line of Defense, the candidate will work closely with risk partners in the Second Line of Defense and practitioners in the First Line of Defense. The Audit Manager will also have the opportunity to coach more junior team members on projects to help with their growth and development. Lastly, the Audit Manager will build and maintain well managed independent relationships with audit clients.

Qualifications:

• Typically has 10+ years of experience, including previous experience in public accounting, risk management, internal audit or other relevant experience and 4+ years of management experience
• Solid understanding of the financial services industry
• Experience auditing financial institutions across different risks
• Proficiency in audit methodology and risk/controls assessments
• Experience managing and developing more junior staff
• Executive communications skills (both oral and written)
• CIA or CPA certification

Must haves:

• 
  
• 2+ years of Care Management experience (field experience is a must)
  
• Caseloads of 50,60,70 members - bonus if it is geriatric
  
• Long Term Care Medicaid experience
  
• Medicaid / Medicare experience
  
• Need to see experience being able to manage high case load
  
• Fast paced environment regarding new processes and programs
  
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  
• All documentation must be within system within 24 hours of completion
  
• Experience with electronic medical health records
  
• Home Health Experience
  

Education:

Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.

Field experience would need to be long-term to have the team consider someone who does not have a degree within the space they are looking for.

Nice to haves:

1. 
   
2. Discharge Planning
   
3. Working with TruCare which is the software the team uses
   

Disqualifiers:

• 
  
• Not having field experience
  
• Not having previous experience with high caseload
  

• 
  
• Match client invoices to timecards and review client invoicing for accuracy
  
• Submit Invoices to debtors
  
• Research and advise customers of discrepancies to determine what course of action customers want Advance to take
  
• Work with CSRs and Team Leads to resolve invoicing issues
  
• Other duties as assigned
  

• 
  
• Invoices are correct Invoices are mailed in a timely manner
  
• Error rate stays within acceptable standards
  
• Timely follow up on exceptions and timely notification of management
  
• All duties are implemented in a manner to support company policies and procedures and enhance teamwork
  
• Timely and accurate completion of tasks is maintained in organized effective and positive manner
  
• Work environment/dynamics typical work will be conducted indoors
  
• Occasional travel to complete required training may be required
  
• Workdays and hours will be dictated by current needs
  
• Advance will provide all necessary work tools to perform job
  

• 
  
• High School diploma or equivalent
  
• Previous invoicing/billing experience preferred
  
• Understanding of basic accounting principles including payroll payroll taxes A/P A/R and cash posting a plus
  
• Must be detail oriented customer focused proactive and able to work under pressure
  
• Excellent organizational and time management skills
  
• Excellent oral and written communication and interpersonal skills
  
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment
  

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)

Onsite daily in 19106 (Philadelphia, Pennsylvania)

Pay up to $38.50/hr. (No PTO and No Paid Holidays)

The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.

Responsibilities:

• Be the face of IT to corporate employees in the respective office location.
• Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
• Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
• Work to improve the procurement and asset management practices for IT hardware and software.
• Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
• Work with Finance and IT leadership to manage budgets and costs for IT spend.
• Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
• Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
• Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
• Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
• Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
• Participate in after-hours, on-call support rotation.

Required Skills:

• 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
• Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
• Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
• Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
• Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
• Customer focused approach to delivering excellent service and support to internal customers.

The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.