Advanced Technology Services Jobs in Usa

Role: Manufacturing Innovation Advanced Technology Engineer

Location: Georgetown, KY - Onsite

• Master’s Degree in Engineering or Advanced Degree in related fields
• Academic research experience in new technology
• Project management work involving internal and external parties – 6 months or greater
• Experience deploying equipment including establishing RJ, PFMEA, and quality control plan
• Experience deploying automotive production equipment
• Experience in Robotics to include operation, teaching, maintenance, and safety
• Expertise in synthetic data generation techniques (GANs, VAEs, NeRFs, Blender) and domain randomization for model generalization.
• Experience with high-speed inline inspection systems and vision-based process control.
• Knowledge of IIoT data pipelines and messaging standards.
• Strong understanding of calibration, measurement system analysis (MSA), and quality-critical inspection requirements.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Job overview: Supports technology across retail locations, field personnel, and home office. Resolves user issues while proactively identifying opportunities to improve the overall technology stack to drive smooth, consistent operations.

Responsibilities and duties:

• Troubleshoot issues with POS systems, computer hardware, polling systems, and any other in-store and remote data collection technology.
• Answer help desk calls and emails as they arrive.
• Log, track, and manage incidents and service requests within Jira Service Desk (or similar ITSM platform).
• Resolve level 1 issues in real time; research, solve, and escalate level 2 and 3 tickets as needed.
• Clearly communicate on all open tickets through resolution and closure in Jira.
• Help define, achieve, and improve IT Dept Service Level Agreements with the Business.
• Develop and use Jira reporting to spot trends in company support needs.
• Participate in root cause analysis of issues and collaborate with the team to craft long-term solutions.
• Update and maintain networking infrastructure to align with organizational security standards
• Support the Technology team in sourcing, building, and implementing new technology to the field organization.
• Assist in executing IT corporate initiatives and see them through to completion.
• Coordinate 3rd Party technical teams to install and repair on-site hardware.

Qualifications:

• Outstanding communication skills, including the ability to articulate complex topics to less technical users and emphasize standard operating procedures
• Proficient knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint.
• Understanding of computer networks, servers, routers, and data collection processes.
• Planning and organizational skills.
• Ability to identify problems and resolve them.
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
• Capability to build working relationships with internal customers and external vendors.
• Ability to travel 1-2 times per month.
• Participate in a rotating on-call schedule to provide after-hours and weekend support as needed to ensure continuous business operations.

Education and Experience:

• High school diploma or equivalent; Bachelor’s degree preferred; or a combination of education and experience that yields the required knowledge, skills, and abilities.
• Prior Service Desk or technical support experience
• Experience with Jira or similar IT service management platforms.
• Experience in fast-paced and dynamic companies; ideally supporting retail, manufacturing, and/or logistics operations.
• Proactive, customer-centric mindset.
• Outstanding integrity and desire to solve problems.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense, Space (BDS) is seeking talented individuals to join our Phantom Works team as a Senior Special Technology & Special Mission Systems Manager to join our team in Tukwila or Kent, WA.

This individual will manage and lead a unique technical team for Boeing Phantom Works supporting various Special Programs and Capabilities. The position is in the Seattle, WA area and will require travel to visit and engage with cross-site teams and customers. This is a unique opportunity to guide a highly skilled workforce on exciting and challenging proprietary programs, from low to mid-range Technical Readiness Levels (TRL). Within Phantom Works, our engineering teams use their expertise to create and innovative next generation capabilities for a wide variety of next generation aerospace platforms and products. We focus on innovation, capture, and prototype development to solve hard problems with cutting edge technologies. In joining this program, you will be part of an outstanding team as we shape these new products.

In addition, you will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports. You will pursue strategic partnerships and collaborate effectively with peer groups within PW, Boeing Technology and Innovation (BTI), the larger BDS, and external technology service providers. This role will also provide leadership and oversight for all people processes conducted within the report groups, participate in skills management, coach direct reports, and support the pursuit of a learning and professional growth environment for employees and managers. The candidate should have a strong knowledge of air and space advanced mission systems and technologies.

Position Responsibilities:

• Requires management of employees and first-level managers performing engineering and technical activities in the areas of Electronic, Electrical, Radar, Advanced Materials and Electro-Optic Engineering.
• Requires the development and execution of integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives.
• Requires management and advocation for acquiring resources for supporting department activities, technical management of suppliers and leading process improvements.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Provides oversight and approval of technical approaches, products and processes.
• Manages, develops and motivates employees and first-level managers.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position requires the ability to obtain a US Top Secret/SCI Security Clearance with Polygraph for which the US Government requires US Citizenship.

This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Basic Qualifications (Required Skills/Experience):

• Bachelors of Science degree in engineering, physics, mathematics or chemistry
• 9+ years of work-related experience with a Bachelor's or 7+ years of work-related experience with a Masters or PhD
• 5 years of experience with the following:
  • Supporting US government developmental programs
  • Experience with RF/Radar and/or Electro-Optic and/or Electronic/Electrical design and engineering programs
  • Ability to coordinate with a highly experienced technical team and customers to clearly communicate safety plans, test plans and data collection
  • Ability to create schedules, communicate clearly and execute developmental programs
  • Experience working with US government project engineers and managers
• Travel up to 50%

Preferred Qualifications(Desired Skills/Experience):

• Active U.S. Top Secret / Sensitive Compartmented Information (TS/SCI) with Polygraph Security Clearance (US Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active.)
• Masters of Science degree or Ph.D. in engineering, physics, mathematics or chemistry or Masters of Business Administration
• 10 years of experience as defined in basic qualifications and the following:
  • Experience leading RF/EO/IR/Radar/Electronic/Electrical engineering projects/programs and/or labs and necessary supporting hardware
  • Experience reviewing, writing and executing safety plans for large RF and Electro-optic facilities and test fixtures
  • Ability to coordinate with a large technical team and customers to clearly communicate safety plans, test plans and data collection
  • Experience with large scale composite structures, alloy structures, 3D printed structures

This Requisition has signing bonus potential

Conflict of Interest:

Successful candidates for this job must satisfy Company's Conflict of Interest (COI) assessment process.

Typical Education/Experience:

Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Boeing offers a comprehensive benefits package including generous Paid Time Off (PTO), flexible work environment, paid parental leave, 401k matching, extremely generous tuition assistance for earning advanced degrees, and paid medical leave programs.

Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range:

Manager Level L : $181,900 - $246,100

Applications for this position will be accepted until Mar. 18, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Language Requirements

English Preferred

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense, Space (BDS) is seeking talented individuals to join our Phantom Works team as a Senior Special Technology & Special Mission Systems Manager to join our team in Tukwila or Kent, WA.

This individual will manage and lead a unique technical team for Boeing Phantom Works supporting various Special Programs and Capabilities. The position is in the Seattle, WA area and will require travel to visit and engage with cross-site teams and customers. This is a unique opportunity to guide a highly skilled workforce on exciting and challenging proprietary programs, from low to mid-range Technical Readiness Levels (TRL). Within Phantom Works, our engineering teams use their expertise to create and innovative next generation capabilities for a wide variety of next generation aerospace platforms and products. We focus on innovation, capture, and prototype development to solve hard problems with cutting edge technologies. In joining this program, you will be part of an outstanding team as we shape these new products.

In addition, you will develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports. You will pursue strategic partnerships and collaborate effectively with peer groups within PW, Boeing Technology and Innovation (BTI), the larger BDS, and external technology service providers. This role will also provide leadership and oversight for all people processes conducted within the report groups, participate in skills management, coach direct reports, and support the pursuit of a learning and professional growth environment for employees and managers. The candidate should have a strong knowledge of air and space advanced mission systems and technologies.

Position Responsibilities:

• Requires management of employees and first-level managers performing engineering and technical activities in the areas of Electronic, Electrical, Radar, Advanced Materials and Electro-Optic Engineering.
• Requires the development and execution of integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives.
• Requires management and advocation for acquiring resources for supporting department activities, technical management of suppliers and leading process improvements.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Provides oversight and approval of technical approaches, products and processes.
• Manages, develops and motivates employees and first-level managers.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position requires the ability to obtain a US Top Secret/SCI Security Clearance with Polygraph for which the US Government requires US Citizenship.

This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.

Basic Qualifications (Required Skills/Experience):

• Bachelors of Science degree in engineering, physics, mathematics or chemistry
• 9+ years of work-related experience with a Bachelor's or 7+ years of work-related experience with a Masters or PhD
• 5 years of experience with the following:
  • Supporting US government developmental programs
  • Experience with RF/Radar and/or Electro-Optic and/or Electronic/Electrical design and engineering programs
  • Ability to coordinate with a highly experienced technical team and customers to clearly communicate safety plans, test plans and data collection
  • Ability to create schedules, communicate clearly and execute developmental programs
  • Experience working with US government project engineers and managers
• Travel up to 50%

Preferred Qualifications(Desired Skills/Experience):

• Active U.S. Top Secret / Sensitive Compartmented Information (TS/SCI) with Polygraph Security Clearance (US Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active.)
• Masters of Science degree or Ph.D. in engineering, physics, mathematics or chemistry or Masters of Business Administration
• 10 years of experience as defined in basic qualifications and the following:
  • Experience leading RF/EO/IR/Radar/Electronic/Electrical engineering projects/programs and/or labs and necessary supporting hardware
  • Experience reviewing, writing and executing safety plans for large RF and Electro-optic facilities and test fixtures
  • Ability to coordinate with a large technical team and customers to clearly communicate safety plans, test plans and data collection
  • Experience with large scale composite structures, alloy structures, 3D printed structures

This Requisition has signing bonus potential

Conflict of Interest:

Successful candidates for this job must satisfy Company's Conflict of Interest (COI) assessment process.

Typical Education/Experience:

Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Boeing offers a comprehensive benefits package including generous Paid Time Off (PTO), flexible work environment, paid parental leave, 401k matching, extremely generous tuition assistance for earning advanced degrees, and paid medical leave programs.

Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:

• Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
• Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range:

Manager Level L : $181,900 - $246,100

Applications for this position will be accepted until Mar. 18, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Language Requirements

English Preferred

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

Tampa, FL

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you friendly, patient, and passionate about helping others? Do you thrive in fast-paced environments and enjoy solving problems? If so, we'd love to have you on our team!

We're looking for Customer Service Representatives to deliver exceptional support to our clients. In this role, you'll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Document all interactions in the CRM system.
• Follow up with customers to ensure satisfaction.
• Adhere to company policies and quality standards.
• Collaborate with team members to improve service delivery.

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older.
• High school diploma or GED required.
• Fluent in English and Spanish.
• Excellent communication and interpersonal skills.
• Ability to handle high call volumes and multitask.
• Strong attention to detail and organizational skills.
• Previous customer service experience is preferred.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & benefits that fit your life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Summit, NJ

Shift: Monday-Friday 7:30 am -4:00 pm

Hourly Pay Range:

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

Education:

• High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred

Experience:

• 4 years of equivalent experience in customer service, purchasing, or account management.

• Proven experience in managing associates and leading teams effectively.

• GMP and GLP training is considered a plus.

• Proficient in collaboration tools, with preferred experience using Microsoft Teams.

• Familiar with Information Access systems and ERP platforms.

• Demonstrates excellent customer service skills and maintains a professional, can-do attitude.

• Basic understanding of purchasing processes and inventory management principles.

• Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.

• Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.

• Self-motivated and capable of working independently with a proactive, forward-thinking mindset.

• Skilled in troubleshooting and resolving issues effectively.

• Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.

• Knowledgeable in applying and administering company policies consistently.

• Able to make sound business decisions with minimal guidance from management.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.

In this role you will:

• Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.

• Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.

• Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.

• Provide training and serve as a backup for associates to ensure continuity of operations.

• Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.

• Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.

• Deliver customer reporting and conduct data analysis to support operational insights.

• Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.

• Perform additional duties as assigned to support team and customer success.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
• Listen to customers, understand their needs, and resolve customer issues
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize knowledge base and training to accurately answer customer questions
• Create and maintain customer CRM records with accurate call details
• Accurately document call resolution in appropriate systems
• Strictly follow client process for handling financial issues and inquiries
• Comply with requirements surrounding confidential information and personal information
• Follow all required scripts, policies, and procedures
• Adhere to all attendance and work schedule requirements including all scheduled training

It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age
• High School Diploma or Equivalent
• Minimum of three (3) years in a call center environment
• Minimum of (1) year of experience in a customer service service role
• The ability to multi-task using multiple screens and systems while talking on the phone with customers.
• The ability to type swiftly and accurately 30-45 Words per minute
• The ability to read and speak English fluently
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
• Excellent organizational, written, and oral communication skills
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Strong team orientation and customer focus with a positive attitude
• Highly reliable with the ability to maintain regular attendance and punctuality
• Aptitude for issue identification and problem solving
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• An aptitude for conflict resolution and problem solving
• The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred:

• Associates Degree or higher is a plus
• Relevant experience in banking or financial services is a plus
• Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
• Bilingual Spanish - Extremely Beneficial

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
• Listen to customers, understand their needs, and resolve customer issues
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize knowledge base and training to accurately answer customer questions
• Create and maintain customer CRM records with accurate call details
• Accurately document call resolution in appropriate systems
• Strictly follow client process for handling financial issues and inquiries
• Comply with requirements surrounding confidential information and personal information
• Follow all required scripts, policies, and procedures
• Adhere to all attendance and work schedule requirements including all scheduled training

It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age
• High School Diploma or Equivalent
• Minimum of three (3) years in a call center environment
• Minimum of (1) year of experience in a customer service service role
• The ability to multi-task using multiple screens and systems while talking on the phone with customers.
• The ability to type swiftly and accurately 30-45 Words per minute
• The ability to read and speak English fluently
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
• Excellent organizational, written, and oral communication skills
• The ability to multi-task across multiple systems and screens while speak to customers
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Strong team orientation and customer focus with a positive attitude
• Highly reliable with the ability to maintain regular attendance and punctuality
• Aptitude for issue identification and problem solving
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• An aptitude for conflict resolution and problem solving
• The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred:

• Associates Degree or higher is a plus
• Relevant experience in banking or financial services is a plus
• Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
• Bilingual Spanish - Extremely Beneficial

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities

Advanced Practice Provider Opportunity

SunState Medical Specialists

Miami, FL

Job Details:

Occupation: Nurse Practitioner or Physician Assistant

Specialty: Urology

Clinic Location: Miami, FL

Employment: Full-Time | Mon-Fri

Opportunity: Private Practice, Outpatient/Inpatient

Board Certifications: NP-C/PA-C

Ideal Candidate:

• 1–2+ years of APP experience required
• Urology experience as an RN or APP required
• Fluency in spoken Spanish required

About the Role:

SunState Medical Specialists is seeking a skilled and compassionate Advanced Practice Provider to join our multidisciplinary urology team in Miami, Florida. In this role, you will play a key part in delivering coordinated, patient-centered care for individuals with a wide range of urologic conditions while working closely with experienced physicians and clinical staff. The ideal candidate will bring strong clinical judgment, excellent communication skills, and a commitment to providing thoughtful, personalized care. In addition to managing patients in the outpatient setting, the APP will also participate in inpatient rounding to support continuity of care and ensure comprehensive evaluation and follow-up. In this position, you will contribute to a forward-thinking practice that embraces advanced technology, evidence-based protocols, and a holistic approach to supporting patients throughout their treatment journey. As a valued member of our team, you will help advance our mission to elevate the care experience and improve outcomes for the diverse community we serve.

About the Area:

Miami is a vibrant coastal city known for its dynamic culture, warm climate, and stunning waterfront views. Residents enjoy year-round sunshine, world-class dining, and a thriving arts and entertainment scene that reflects the city’s rich multicultural heritage. Miami offers easy access to beautiful beaches, outdoor recreation, and a variety of family-friendly and urban lifestyle options. With its strong healthcare sector, international connectivity, and diverse neighborhoods, Miami provides an exciting and welcoming environment to live and work, blending the energy of a major metropolitan area with the relaxed charm of coastal living.

Recruitment Package:

• Top-Tier Compensation: Benefit from highly competitive compensation structures. Exact compensation may vary based on skills, experience, and location.
• Professional Growth: Enjoy CME reimbursement to further your education and skills.
• Comprehensive Benefits: Robust benefit package, reviewed annually to stay competitive with the market. This includes Medical, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death coverage.
• Secure Your Future: We offer comprehensive, flexible, and competitive retirement savings options.
• Work-Life Balance: Paid time off, to ensure you maintain a healthy work-life balance.
• Community Care: Make a real difference by caring for patients in their local communities.
• Supportive Environment: Join a group of specialized APPs that value clinical autonomy, work-life balance, and quality patient care while prioritizing your professional development and well-being.

About the Practice and their Mission:

At SunState Medical Specialists, we deliver world-class urologic services with a strong focus on personalized, patient-centered care. As a leader in urology treatment, we leverage cutting-edge technology and evidence-based protocols to ensure the highest standard of care. Our mission is to redefine the care experience by improving outcomes, expanding access, and enhancing care delivery. We treat the whole person, not just the disease, through a coordinated approach that supports patients from diagnosis through treatment and survivorship.

SunState Medical Specialties, a proud partner of OneOncology, is dedicated to providing high-quality, patient-centered urologic care across Florida. As part of an integrated ecosystem of Urology, Medical Oncology, and Radiation Oncology, SunState delivers seamless, coordinated care that keeps patients close to home while ensuring access to the latest therapies and innovations. Our physician-led, data-driven, and technology-enabled platform fosters clinical collaboration, operational excellence, and participation in multi-center clinical trials through OneR. By combining local relationships with national expertise, SunState empowers care teams to focus on what matters most: improving patient outcomes and supporting families throughout their care journey.

If you would like to apply or learn more about this opportunity, please email your CV to

I look forward to speaking with you!

Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customer service skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!

We are now seeking an Advanced Specialist/ MultiCare Master Technician to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

• Opportunity to increase your payrate within your first 60 days of employment!
• Paid training plus bonus incentives for completing training.
• Cross-training across multiple roles, increasing your earning potential.
• Career paths that offer limitless growth opportunities (in Automotive and Management)!
• Safety focused work environment to always keep you and our customers safe!
• Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
• Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *

*For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customer service/sales experience are preferred. A valid driver's license is also required.

Job Summary:

The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.

Job Description:

• Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
• Work efficiently to service the customers in a timely fashion, prioritizing safety always.
• Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
• Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.
• Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
• Participate in marketing events and promotions.
• Keep customer, inventory, and service records and perform inventory stocking.
• Perform housekeeping/minor building maintenance.
• Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.

Requirements:

• Minimum 2 years of automotive service experience.
• Valid Driver's License.
• Dedication to following safety policies and procedures.
• Willingness to undergo on the job training and a growth mindset.
• Able to stand for an extended period of time.
• Be able to lift over 50 pounds.
• Be able to bend, stoop, reach, crawl, and climb stairs.
• Comfort working in an enclosed and/or semi-outdoor environment.
• Authorized to work in the US without sponsorship.

Qualifications:

• ASE certification preferred.
• Retail experience preferred.
• Excellent customer service and communication skills.
• A teamwork mentality.
• Ability to perform the responsibilities of the job.
• Able to work in a fast-paced environment while multi-tasking.

Benefits:

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
• Employer Funded Basic Life & Accidental Death Dismemberment*
• Bonus structure for JLU Module completions within set timeframes.
• Employee discount on parts and services
• Additional benefits available:
• Dental Plan and/or Vision Plan*
• Life & Accidental Death Dismemberment and/or Accident*
• Short-Term and Long-Term Disability*
• Critical Illness and/or Cancer and/or Hospital Indemnity*
• Flexible Spending Account (FSA) and/or Dependent Care FSA*
• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

* Full-time employees only

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Exciting Opportunity for Non-Invasive Advanced Imaging Cardiologist in Fargo, ND

Why Join Us?

Thriving Heart & Vascular Team

• Be part of a dynamic team of 13 physicians and 13 dedicated Advanced Practice Providers (APPs) in a growing practice.

Seamless Integration

• Benefit from the convenience of having both the clinic and hospital in the same building, ensuring smooth transitions between inpatient and outpatient care.

State-of-the-Art Facilities

• Access advanced imaging services, including ICAEL Accredited Echocardiography Labs and ACR Accredited Nuclear and Cardiac CT programs.

Comprehensive Cardiology Services

• Engage in a full spectrum of cardiology services, including electrophysiology, structural heart, interventional cardiology, peripheral vascular, pediatric cardiology, and cardiothoracic surgery programs.

Innovative Clinical Programs

• Participate in cutting-edge clinical services such as pediatric and congenital adult cardiology clinics, Congestive Heart Failure Clinic, Pacemaker/device clinic, and Cardiac and Vascular screening programs.

Supportive Environment

• Work with excellent technical, nursing, and support personnel in all aspects of the practice.

Balanced Work-Life

• Enjoy a manageable 1:6 call rotation.

Legal and Financial Peace of Mind

• Practice in a tort reform state with no buy-in, no malpractice, no overhead, and no seniority issues.

What We’re Looking For

Qualifications

• Board Certified/Board Eligible in Cardiology.
• Proficiency in special procedures such as TEE, Nuclear Stress imaging interpretation, and Coronary CT interpretation.
• Cardiac MRI (Level 2 or higher) skills required.

Personal Attributes

• Excellent interpersonal skills.
• Strong team orientation.
• Leadership skills are a plus.

COMPENSATION

• $574,000.  Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation.

Discover Fargo, ND

Prime Location

• Centrally located on the border of North Dakota and Minnesota.
• Just 3.5 hours northwest of Minneapolis/St. Paul.

Vibrant Community

• Fargo-Moorhead population: 225,000.
• Regional population: 478,000.

Join us in Fargo, ND, where you can make a significant impact in a supportive and innovative environment. Apply today to become a valued member of our Heart & Vascular team!

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

For additional information please contact:

Liz Huesman, Senior Physician Recruiter

7

Exciting Opportunity for Non-Invasive Advanced Imaging – No MRI Cardiologist in Fargo, ND

Why Join Us?

Thriving Heart & Vascular Team

• Be part of a dynamic team of 13 physicians and 13 dedicated Advanced Practice Providers (APPs) in a growing practice.

Seamless Integration

• Benefit from the convenience of having both the clinic and hospital in the same building, ensuring smooth transitions between inpatient and outpatient care.

State-of-the-Art Facilities

• Access advanced imaging services, including ICAEL Accredited Echocardiography Labs and ACR Accredited Nuclear and Cardiac CT programs.

Comprehensive Cardiology Services

• Engage in a full spectrum of cardiology services, including electrophysiology, structural heart, interventional cardiology, peripheral vascular, pediatric cardiology, and cardiothoracic surgery programs.

Innovative Clinical Programs

• Participate in cutting-edge clinical services such as pediatric and congenital adult cardiology clinics, Congestive Heart Failure Clinic, Pacemaker/device clinic, and Cardiac and Vascular screening programs.

Supportive Environment

• Work with excellent technical, nursing, and support personnel in all aspects of the practice.

Balanced Work-Life

• Enjoy a manageable 1:6 call rotation.

Legal and Financial Peace of Mind

• Practice in a tort reform state with no buy-in, no malpractice, no overhead, and no seniority issues.

What We’re Looking For

Qualifications

• Board Certified/Board Eligible in Cardiology.
• Proficiency in special procedures such as TEE, Nuclear Stress imaging interpretation, and Coronary CT interpretation.

Personal Attributes

• Excellent interpersonal skills.
• Strong team orientation.
• Leadership skills are a plus.

COMPENSATION

• $574,000.  Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation.

Discover Fargo, ND

Prime Location

• Centrally located on the border of North Dakota and Minnesota.
• Just 3.5 hours northwest of Minneapolis/St. Paul.

Vibrant Community

• Fargo-Moorhead population: 225,000.
• Regional population: 478,000.

Join us in Fargo, ND, where you can make a significant impact in a supportive and innovative environment. Apply today to become a valued member of our Heart & Vascular team!

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

For additional information please contact:

Liz Huesman, Senior Physician Recruiter

7

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation.

Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions. As we continue to grow, we currently have a tremendous opportunity for a GE Service Engineerwho is up for the challenge.

Summary/Objective: Responsible for providing technical repair and service work in the field or at the hub for GE PET/CT systems, including ensuring equipment in trailers does not interfere with the safety of operation of the trucks and trailers on roadways. Lead or assist with the installation and servicing of medical imaging equipment and provide assistance to Service Engineers, Technicians as well as Apprentices. Repair, replace or install parts and devices with expertise as required.

Essential Functions:

The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and/or other duties.

• Independently complete full mobile unit load inspection to ensure secure road safety, including PET-CT and Uninterrupted Power Supply (UPS) secured to specifications, in addition to checking electrical system for fire hazards and safe operation, quarterly or at least bi-annually, or sooner if problems arise. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make.
• Complete safety checklist of mobile unit inspection to identify any abnormalities, weekly for local units, or at least 5-6 times per year for remote units. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make.
• Perform trouble shooting and field repairs.
• Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner.
• Prepare/perform equipment Preventive Maintenance according to specification and documentation.
• Submit and fill out all required paperwork and service reports in a timely manner, no later than48 hours.
• Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET/CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer.
• Parts testing at hub locations.
• Leading installation and deinstalls as required.
• Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance.
• Find spare parts if needed or support Inventory specialist in parts' acqisitions.
• Attending or performing training classes for existing or new equipment service.
• Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites.
• Maintain tools and calibration requirements.
• Always adhere to safety procedures.
• Other related duties as assigned.

Supervisor Responsibility:

This position has no direct supervisory responsibilities.

Work Environment:

Hub, mobile unit, and/or provider site. Exposure to varying elements (noise, exhaust, weather, etc.)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• Physical activity – talking, hearing, balancing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, grasping, and fingering.
• Medium work – exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Visual Acuity – The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. The worker is required to have visual acuity to perform an activity such as: operates machines where the seeing job is at or within arm’s reach; performs mechanical or skills trades tasks of a non-repetitive nature. The work is required to have the visual acuity to operate motor vehicles and/or heavy equipment.

Travel:

Extensive nationwide travel is required for this position, on a moment’s notice if needed, including overnight stays.

Qualifications and Requirements:

• An Associate’s degree in electronics or equivalent work experience
• Two (2) or more years of experience as a Service Engineer with an established service organization or OEM servicing GE 690 and/or GE 710 PET/CT systems, or completed CII training.
• Basic computer skills, MS Suite
• Valid Driver’s license and clean driving record
• Reliable Transportation
• Ability to travel US wide
• Ability to read operating manuals and instructions
• Ability to communicate fluently both verbally and in writing
• Problem-solving skills and ability to exercise independent judgment and discretion
• Knowledge of electronic safety and procedures, low to high voltage
• Electronics/Mechanical background
• Advanced Knowledge of PET/CT and or PET
• Self-driven, motivation to succeed
• Ability to learn company policies and adhere to them in the performance of all assigned duties and communicate any compliance deviations to management in a timely manner

Benefits:

We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package.

• Paid Holidays
• Paid Time Off
• Medical/Dental/Vision Insurance
• Flexible Spending Account (FSA)
• Healthcare Savings Account (HSA)
• Voluntary Short-Term Disability
• Long Term Disability
• Life Insurance/AD&D
• Parental Leave
• Voluntary Life Insurance/AD&D
• Voluntary Accident
• 401(k)
• Career Growth and opportunities for advancement