Personal Services Vs Professional Services Jobs in Usa
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This role is on-site at our Tucson facility. Why start building your career at Afni?
We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must have GED or High School Diploma
Location: Highland Hills, Ohio, 44122
Duration: 5+ months
Work Schedule: Mon-Fri; 9:00 AM -5:30 PM
Job Description:
This position provides high?level back?office support to a diverse temporary staffing client base, requiring exceptional attention to detail, technical proficiency, and strong critical thinking. Responsibilities include accurate execution of payroll, invoicing, billing, and payroll funding processes, as well as resolving complex client inquiries related to these functions.
Responsibilities:
- Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
- Performs detailed verification and validation of payroll and billing data, identifying discrepancies, investigating root causes, and ensuring accurate processing.
- Provides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject?matter expertise to resolve issues related to payroll, billing, and funding processes.
- New customer set up and data entry.
- Maintains multiple interconnected customer databases with a high degree of accuracy, ensuring data integrity across payroll, billing, and funding systems.
- Updates customer folders with changes to reflect current week's payroll and billing instructions.
- Processes credits/rebills.
- Advises clients on optimizing their payroll and billing reporting workflows, applying problem?solving skills to identify inefficiencies and implement more effective processes.
- Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
- Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
- Proactively identifies potential risks, recurring issues, and process breakdowns; analyzes root causes and escalates concerns with recommended solutions.
Live the Clients Values:
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity.
Requirements:
- Consideration may be given to a candidate with a degree in lieu of experience.
Qualifications:
- Education Level Academic Concentration/Major
Req/Preferred - Bachelor's Degree, Accounting or related field, Preferred
Skill/Ability:
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills in an environment with a high volume of calls and emails
- Ability to use multiple types of software including MS Office and proficiency in basic office equipment.
- Strong understanding of accounting principles and the ability to interpret payroll, tax, A/P, A/R, and cash posting data to resolve discrepancies.
- Ability to understand relationships of data in multiple databases and good with numbers, particularly reconciling differences.
- Must demonstrate meticulous attention to detail, accuracy under pressure, and the ability to manage high volume workloads without compromising quality.
- Exceptional critical Thinking and problem-solving skills, with the ability to evaluate issues, determine root causes, and implement effective solutions independently.
- Strong technical aptitude and ability to quickly learn and navigate multiple payroll, billing, and funding platforms, as well as Excel and other MS Office tools.
TECHNICAL SKILLS
Must Have
- 1099-S,Account Audits,Accounting,Accounting Journal Entries,Account Management,Account Reconciliations,Accounts Payable (AP),Accounts Payable Operations,Accounts Payable Process,Accounts Receivable (AR),Accounts Receivable Processing,Accruals,Ad Hoc Reporting,Aging Reports,Asana (Software),Audit Preparations,Audit Reporting,Audit Support,Automatic Clearing House (ACH) Processing,Balance Sheet Account Reconciliations,Balance Sheets,Bank Deposits,Bank Reconciliations,Bill Drafting,Billing,Billing Dispute Resolution,Billing Process,Billing Systems,Business-to-Business (B2B),Business-To-Business (B2B) eCommerce,Cash Allocation,Cash Application,Cash Flow Forecasting,Cash Management,Cash Operations,Cash Reconciliations,Chargeback,Check Processing,Claims Processing,Commission Accounting,Commission Analysis,Commission Reporting,Communication,Conflict Resolution,Credit,Credit Analysis,Credit Card Operations,Credit Card Processing,Credit Card Reconciliations,Customer Billing,Customer Reconciliation,Data Reconciliation,Debt,Dispute Management,Distribution Logistics Management,E-Commerce,Ensure Compliance,Enterprise Resource Planning (ERP),Financial Accounting,Financial Close,Financial Closings,Financial Processing,Full Cycle Accounts Payable,General Ledger Coding,Generally Accepted Accounting Principles (GAAP),Google Workspace,Insurance Claim Handling,Intercompany Accounting,Internal Auditing,International Procurement,Interpersonal Communication,Intuit QuickBooks,Inventory Management,Inventory Planning,Invoice Processing,Invoices,Loan Amortization,Mathematical Calculations,Microsoft Office,Mining,Monthly Close Process,Negotiation,Networks,Odoo,Office Equipment,Operations Support,Oracle Netsuite,Oral Communications,Order Processing,Payment Handling,PayPal,People Management,Pivot Tables,Procurement,Project Proposal Writing,Purchase Orders,Real Estate,Reconciliations,Reporting Management,Report Preparation,Reports Analysis,Revenue Recovery,Sales,Sales Compensation,Sales Order Processing,Sales Orders,Sales Process,Sales Reporting,SAP Data Entry,SAP NetWeaver,Self-Starter,Shipping,Shopify,Slack Software,Spanish Language,Standard Operating Procedure (SOP),Teamwork,Trial Balances,Variance Reporting,Vendor Billing,Vendor Evaluations,Vendor Reconciliation,VLOOKUP Function,Warehouse Inventory Management,Write Offs,Writing
- Ability to navigate multiple databases and systems simultaneously
- Demonstrated ability to maintain accuracy under tight deadlines
- Proficiency with payroll and billing systems
- Strong critical?thinking skills to diagnose and resolve complex client issues
- Strong data integrity skills, including verifying, validating, and documenting client updates
- Strong Microsoft Excel skills (sorting, filtering, formulas, data validation)
Nice To Have
- Ability to troubleshoot common system issues and guide clients through platform workflows
- Understanding of accounting principles relevant to payroll, A/P, A/R, and cash posting
- Working knowledge of payroll processes, earnings, deductions, and employer taxes
Your potential has a place here with TTEC's award-winning employment experience.
As a Customer Service Representative
- Financial Services, working onsite in Charlotte, NC you'll be a part of bringing humanity to business.
experienceTTEC.
You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.
A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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As the Executive Assistant at this respected professional services firm, you will play a key role supporting several Principals and providing occasional personal assistant support. You’ll handle complex scheduling, invoicing, investment processing, and special projects that keep the firm running smoothly. This is a dynamic, high-impact position with the stability and longevity professionals value. Candidates who bring a flexible schedule, access to a car for time-sensitive needs, and a humble, service-oriented mindset are encouraged to apply.
Key Responsibilities:
- Manage and coordinate complex calendars, meetings, appointments, and events across multiple locations for both business and personal matters.
- Plan and book seamless travel itineraries for business and personal needs, including ground transportation, events, and accommodations.
- Draft polished business correspondence, memos, spreadsheets, and reports on various projects, including financial reporting and potential new ventures.
- Serve as a liaison and trusted point of contact for internal teams, vendors, and external partners—ensuring clear communication and organization of critical documents and materials.
- Support firm events and execute special projects with professionalism and follow-through.
- Provide personal assistant support, including errands, purchases, household coordination, and calendar management.
Why You’ll Love Working Here:
- A dynamic, fast-paced environment where every day brings something new and opportunities to grow.
- Competitive compensation and fully paid healthcare, dental, and vision packages.
- A friendly, collaborative, and supportive team culture that values initiative and reliability.
What We’re Looking For:
- EA Experience. A minimum of 3-5 years of Executive Assistant experience in a corporate, professional environment. A bachelor’s degree is preferred.
- Interpersonal skills. You’re an excellent communicator, both in person and in writing, and can confidently represent leadership.
- Thorough. You have great attention to detail and always double check your work.
- Driven. You’re energetic, eager to contribute, and constantly seeking ways to improve processes.
- On the go. You have access to a car and can accommodate time-sensitive personal requests as needed.
Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
According to daily assignments and task sheets, performs a variety of assignments that may include patient/resident customer service, cafeteria and catering services, cash handling, patient and resident menu assistance, patient visitation, tray assembly, meal distribution and service, dish room and general sanitation, and cleaning and safe use of kitchen equipment. Adheres to hospital and department policies and procedures. Complies with all regulatory requirements including State DOH Long Term Care and JCAHO Standards
Education, License & Cert:
- High School graduate (or GED) preferred.
- Able to read, write and be able to understand written and oral communication.
Experience:
- Previous Food Service experience in a healthcare setting desirable, but not required
- Previous customer service experience desirable, preferably in the food service industry
- Personal computer skills preferred
Essential Functions:
1. Develops and maintains good communication with patients, residents, customers, and co‐workers.
2. Responds to customer issues and concerns, promptly reports concerns to supervisor. Greets all customers with a smile, helpful demeanor and utilizes AIDET.
3. Visits patients and residents assisting with menu selections, accurately enters selections into tablets following diets and restrictions.
4. Delivers meals to and meal rounding is performed at each meal, following up immediately on any requests or concerns
5. Prepares for meal service line(s) making sure all areas are stocked and ready for service on time. Preps and serves all foods as per menu or meal ticket making sure quality standards are followed. Uses correct utensils as established by department guidelines. Sets a steady pace allowing service to be completed efficiently and on time.
6. Performs cashier duties, accurately ringing up sales, making change and handling customer concerns.
7. Follows state, JCAHO, and department standards and sanitation procedures, and maintains a clean, sanitary working environment.
8. Immediately reports any safety hazards to supervisor.
9. Works safely with equipment including correct operating and cleaning. Reports malfunctions to supervisor. Does not operate equipment not trained to use.
10. Uses personal protective equipment correctly.
11. Identifies/utilizes cleaning chemicals used, following directions recommended by manufacturers and SDS sheets.
12. Follows facility and department infection control policies and procedures. • Follows facility protocols for hazardous materials and waste program.
13. Adheres to emergency programs and participates in drills as appropriate.
14. Adheres to life safety program in fire drills as appropriate. • Adheres to facility confidentiality and patient rights as outlined in the facility HIPPA policy and procedure.
15. Participates and attends departmental meetings and staff development programs as appropriate.
Other Duties:
1. Other duties as assigned
2. Assists in the training of new employees, making new employees feel welcomed and at ease
3. Utilizes proper body mechanics to prevent injuries
4. Attends meetings and training sessions as required.
5. Also participates in quality work groups and supports performance improvement initiatives and goals.
6. Demonstrates effective time management, completes tasks on time.
7. Demonstrates safe working habits. Always wears slip resistant shoes.
8. Maintains a neat, clean, and sanitary work area.
9. Maintains good order, cleanliness and sanitary standards of food storage area, freezers, and refrigerators.
10. Must be able to work on a rotation schedule, including weekends and holidays as assigned
11. Follows dress code and good personal hygiene practices
Rev: 10-01-2024
The pay for this position ranges from $17.00-$22.82 per hour.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288 . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.Maintain required Property & Casualty (P&C) licenses and state registrations.Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent~ Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed~1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience~ Ability to prioritize and multi-task, including navigating through multiple business applications
US military experience through military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentTraining Schedule: Monday - Friday8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
The hiring range for this position is: $46,370 - $48,870.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Business Analyst – Professional Services
(Enterprise Digital Enablement Program)
Location: New York City (Hybrid: in-person + remote days)
Type: Full-Time
We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.
This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.
• Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.
• Analyze business processes, pain points, and operational workflows to identify improvements.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Map current-state and future-state processes and create the documentation that supports them.
• Ensure traceability between business requirements, functional specifications, and delivery tasks.
Solution Design & Delivery Support• Work with product managers, architects, and developers to shape feasible, scalable solutions.
• Clarify requirements during design and build; remove ambiguity and ensure alignment.
• Participate in sprint planning, backlog prioritization, and refinement ceremonies.
• Review functional deliverables, test scenarios, and validate that solutions meet requirements.
• Support UAT planning, test execution, defect validation, and readiness sign-off.
Stakeholder Alignment• Serve as a bridge between business teams and technical teams, ensuring smooth communication.
• Build strong relationships with leaders, champions, and operational teams.
• Facilitate workshops, demos, and review sessions with cross-functional stakeholders.
• Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.
Data, KPIs & Insights• Analyze data to validate assumptions, identify gaps, and refine business requirements.
• Define KPIs and success metrics that align with business goals.
• Support reporting and dashboards by specifying data needs and validation rules.
Project Support• Contribute to roadmap planning and dependency assessment.
• Help ensure timelines, scope, and quality standards are respected.
• Flag risks, issues, and design decisions early and clearly.
• Maintain and structure the functional backlog, including prioritization and documentation.
Collaboration with Project Management• Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.
• Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.
• Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.
• Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.
• Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.
• Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.
Functional Configuration & Platform Setup• Execute functional configurations within the platform based on validated specifications and user stories.
• Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.
• Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.
• Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.
Quality Assurance & Delivery Validation• Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.
• Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.
• Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.
• Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.
• Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.
• 5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.
• Strong experience gathering and documenting business requirements.
• Demonstrated ability to analyze complex processes and translate them into clear specifications.
• Experience working in Agile or hybrid delivery environments.
• Comfortable facilitating workshops and presenting to diverse stakeholders.
• Excellent clarity in writing requirements, diagrams, and functional documentation.
• Strong analytical mindset with the ability to make data-driven recommendations.
Preferred• Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.
• Experience in large transformation programs with multiple business units.
• Familiarity with KPIs, reporting, dashboards, or data workflows.
• Exposure to change management, enablement, or user adoption initiatives.
• Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.
• Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.
• Requirements are crystal clear and enable smooth delivery.
• Stakeholders feel aligned, supported, and understood.
• Technical teams receive high-quality inputs and guidance.
• Solutions meet business expectations without unnecessary rework.
• Documentation, backlog, and processes are structured, consistent, and reliable.
• Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.
- QA processes are rigorous, and delivery passes internal and client validation with high confidence.
Job Summary
We are seeking a motivated Field Service Technician or Field Service Technician in Training to support the installation, maintenance, and repair of medical equipment. Experience with C-arm imaging systems is a plus, but we are also open to training candidates with strong mechanical or technical aptitude. This position involves regular travel throughout the Greater Chicago area, driving between customer locations and the office, with occasional out-of-state travel.
Key Responsibilities
- Install, service, troubleshoot, and repair medical equipment at customer sites
- Perform preventative maintenance and inspections
- Assist senior technicians with diagnostics and repairs (Technician in Training)
- Learn and follow service procedures, safety standards, and compliance requirements
- Accurately complete service documentation and reports
- Communicate professionally with customers, clinical staff, and internal teams
- Travel between customer sites and office locations as required
Qualifications
Field Service Technician:
- Prior experience servicing medical equipment or related technical systems
- C-arm or medical imaging experience preferred
Field Service Technician in Training:
- Technical, mechanical, or electrical background (schooling, military, or hands-on experience)
- Strong willingness to learn field service skills and medical equipment systems
For All Candidates:
- Strong troubleshooting and problem-solving skills
- Good communication and customer service abilities
- Ability to work independently and manage time effectively
- Valid driver’s license and clean driving record
- Ability to travel throughout the Greater Chicago area
- Willingness to travel out of state a few times per year
Preferred Skills & Experience
- Medical imaging equipment experience (C-arms, X-ray, fluoroscopy, etc.)
- Biomedical/Clinical Engineering experience
- Experience working in hospitals, clinics, or healthcare environments
- Basic computer skills for documentation and reporting
Training & Growth
- Structured on-the-job training for Technicians in Training
- Opportunity to advance to a full Field Service Technician role
- Ongoing technical and professional development
Compensation & Benefits
- Salary position – pay dependent on experience
- 401(k) with company match
- Health insurance options
- Expense reimbursement (travel and work-related expenses)
- Car allowance
- Paid vacation and time off
Work Environment & Travel
- Primary service area: Greater Chicago area
- Regular driving between customer sites and office (New Lenox, IL)
- Occasional out-of-state travel (a few times per year)
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
DUTIES AND RESPONSIBILITIESFinancial and Business Systems Management
Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance.
Demonstrates the ability to improve the financial performance and profitability of the account
Understands the contractual agreement and recognizes ways to maximize opportunities
Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover
Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping
Ensures that forecasts, payroll and accounting reports are on time and accurate
Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures
Human Resources
Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location
Fosters an environment that retains talented associates
Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews
Sees that new associates get off to the right start through proper orientation and on-the-job training
Recognizes great performance and provides opportunities for top performers to learn and grow
Recognizes where the team and individual performers need to improve and properly trains and coaches
Identifies talent and helps develop future leaders for the organization
Conducts regular performance appraisals and provides feedback and coaching for all direct reports
Holds effective associate meetings and ensures that shift huddles happen on every shift
Practices positive discipline and provides accurate and timely performance documentation
Delegates by allocating decision making and other responsibilities appropriately and effectively
Service Management
Ensures that the guest/patient service experience is delivered consistently on all shifts
Efficiently allocates labor resources to support service delivery
Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels
Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them
Is knowledgeable of the client’s service metrics/measurements and ensures Towne Park is helping to drive results
Client Relations Management
Develops cohesive working relationships with the clients’ staff members
Maintains regular meeting rhythms and communication channels with the client and follows through on commitments
Knows when to be present at the site and maintains a high level of visibility
Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations
Capitalizes on opportunities to grow Towne Park’s business by building client loyalty and creates a net promoter of Towne Park.
Systems and Standards
Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures
Trains others or sees that they are trained to properly use the systems provided
Maintains a clean, neat work environment
Completes all tasks in a timely manner as instructed by the Area/District Manager
Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers
Treats clients and associates with courtesy, respect and dignity
Maintains strict confidentiality related to associate and client information
Safety and Risk Management
Understands and follows safety and security procedures
Practices preventative safety procedures as set forth by Towne Park
Reports all accidents and incidents to the Area/District Manager immediately
Uses only equipment trained to use and operates all equipment in a safe manner
Reports all potential high risk areas and safety concerns to the Area/District Manager
Ensures all associates have been adequately trained in safety and loss prevention procedures
Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims
Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations
Promptly responds to any concerns regarding workplace safety
Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker’s compensation cases
Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation
Sales Responsibilities:
Maintains relationships with present client to obtain references and leads for new opportunities
Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes
Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going
Monitors existing client’s business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities.
Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
Demonstrated work ethic, drive, energy, and persistence to achieve goals
Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations
Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
Written and verbal communication skills to effectively address all levels within the organization
Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
Knowledge of general business practices including accounting, human resources and customer service
Must be able to drive manual transmission
Must have and maintain a valid driver’s license and clean driving record
For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $70,304.00.
Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances
Working extended hours, including evenings and weekends are required.
Travel of up to 10% may be required.
#Appcast-HiPo
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Category Manager, Professional Services.
Job Summary:
The Sr. Category Manager of Professional Services, HR Benefits, and Financial Services, will oversee all sourcing related activities and processes associated with the acquisition of goods and services, in spend areas that include: HR Benefits, Healthcare Revenue Cycle Management Services, Financial Services, Tax, Accounting, and Finance Consulting. Sourcing related activities include: requirements gathering, identifying sources, creating and issuing Requests for Proposal (RFP), proposal evaluation, contract negotiations, contract drafting, contract administration, and spend analytics. This position will be functionally responsible for ensuring compliance with company procurement policies, ethical and legal business practices, and lowest total cost of ownership procurement.
Essential Responsibilities:
- Align and collaborate with business executives of functional areas to understand business strategy and develop strategic sourcing strategies to drive optimal value in the purchase of goods and services.
- Lead and support contract negotiations with key suppliers to improve cost, quality, delivery, diversity, and safety in the supply base.
- Lead and coach internal business partners and team members on the sourcing process. Sourcing Process includes gathering requirements, market analysis, identifying sources, RF(x) management, proposal evaluation, negotiations, contract creation, contract management, spend analysis, and long-term category planning.
- Lead cross-functional teams comprised of business managers, legal, risk management, information security, and other impacted organizations to coordinate company sourcing activities. The candidate will need to build and analyze financial models to evaluate proposal scenarios and present recommendations in a clear and concise format.
- Provide regular communication to Business and Supply Chain leadership on project status, contract renewals, category performance, and various initiatives
Key Skills:
- Must have a thorough understanding of contracting principles and contract structure, with competencies in the areas of facilities, construction and related areas.
- Must have strong leadership and team building skills to integrate and motivate people from different organizations to work together in achieving process objectives and project goals.
- Must be adept at communicating with vendors and internal business partners to establish and maintain credibility for the sourcing function, while increasing service to our internal business partners - improving the quality and performance levels of the supply base to achieve the lowest total cost to the Company.
- Skilled in negotiating, renegotiating, and administering contracts with suppliers and vendors such that the best interest of the Company is paramount. Must be capable and experienced in negotiating large scale, enterprise-wide supplier agreements.
- Ability to develop, coordinate and control multiple process and or projects, achieving on-time contracting services to satisfy the operating requirements of the Company.
- Ability to create and maintain documentation, in adherence with policy, to meet internal and external audit requirements.
- Demonstrates excellent oral communication skills to convey technical information to both internal and external sources, including non-technical audiences.
- Must have excellent written communication skills to effectively and accurately convey detailed and complex information regarding contract specifications, policies and procedures to consultants/contractors and internal clients.
- Must have experience in effectively establishing procurement strategy and decision criteria and in bringing decisions to closure while demonstrating business acumen and good judgment.
- Computer skills should include proficiency in MS Office including: Word, Excel and Power Point. Experience working with E-Sourcing Platforms, and Access or other database tools.
- Must be able to maintain a high level of customer service in a work environment of numerous competing demands.
- Able to comfortably interface with all levels of Management, inside & outside the organization
Requirements/Qualifications:
- Bachelor's degree in Business Administration, Supply Chain, Accounting or Engineering. MBA or equivalent background is preferred.
- Professional purchasing certification or Lean Six-Sigma is desirable.
- Solid background in supply chain management, procurement, or project management with an emphasis on strategic sourcing with 7+ years of related experience.
- Demonstrated experience sourcing materials and services for major projects in a fast paced environment.
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Annual Salary Range: $143 - 168k, plus bonus incentives, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
Job Summary:
Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.
Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.
Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.
We are looking for someone with strong Project Management skills.
Essential Functions
- Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
- Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
- Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
- Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
- Assists as consultant, coordinator/liaison for special programs and/or projects.
- Assesses impact of proposed rules on current operations financially and programmatically.
- May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.
JOB REQUIREMENTS
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies or procedures.
4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
5. Six months experience in narrative report writing.
Milan Laser is the largest laser hair removal company in the nation and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 38 states and continued expansion, we're growing fast and looking for service-minded professionals who want to grow with us.
This role is the launching point for your Milan career. You'll join a supportive team, learn the business from the inside out, and build the foundation needed to advance into: a steady and engaging call center role; a team that invests in your training and development; higher-earning sales positions and future opportunities across Milan's corporate and field teams.
This part-time opportunity offers the same exposure, training, and development as our full-time roles, with added scheduling flexibility to fit your life.
About the Role
You will support clients across the country through inbound calls, emails, and chat. You will help with appointments, answer questions about their hair free journey, resolve account needs, and guide new callers who are exploring a consultation. Every interaction should create a great client experience that feels clear, helpful, and personal.
This is high volume, fast paced work. You will balance accuracy, efficiency, and strong service while delivering consistent client experiences that reflect Milan's standards.
Compensation
Base Pay: $17 per hour
Additional earnings through hourly differentials and commission
Top Performers earn $20-$22/hour total
Schedule
16-22 hours per week
Shifts are 4-5 hours each
Morning, evening, and weekend options
Business Hours
Monday-Thursday: 7:30am-8pm
Friday-Saturday: 7am-8pm
Sunday: 8am-6:30pm
Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available.
What You'll Do
Respond to inbound calls, emails, texts, and chat from current clients
Support appointment scheduling and assist with account questions
Deliver empathetic, confident, solutions-focused service
Assist inbound phone leads and book consultations when appropriate
Follow standard processes and scripting to ensure consistency
Document all client interactions accurately and completely
Meet productivity and customer service expectations
Participate in coaching, performance discussions, and development activities
Support new initiatives and team improvements
Job Requirements
Minimum Requirements
High school diploma or equivalent
One year of customer service experience in a fast-paced environment
Ability to manage multiple communication channels at once (calls, email, chat)
Strong written and verbal communication skills
Must type at least 60 words per minute
Proven reliability, professionalism, and strong attendance
Ability to maintain confidentiality and handle sensitive client information
Comfortable working in a structured, metric-driven call center environment
Preferred Experience
Call center experience
Experience supporting customers via phone, chat, or email
Experience with appointment scheduling or multi-channel service environments
Behavioral Strengths
Customer Obsessed: Creates positive, supportive client experiences
Drive for Results: Works with personal ownership and meets expectations
Coachable: Open to feedback and eager to grow
Calm Under Pressure: Performs well in high-volume environments
Collaborative: Communicates clearly and works well within a team
Availability Requirements
16 to 22 hours per week
Ability to work morning, evening, or weekend shifts
Why You'll Love Working Here
You will be part of a fun, successful, and hardworking team that takes pride in creating great client experiences every day. The environment is supportive, energetic, and focused on helping you grow your skills and your career.
We also offer strong benefits and real advancement opportunities. Many team members move into roles such as: Client Coordinator with strong earning potential; Quality and Training; Corporate business operations; Field sales supporting more than 400 clinics.
Part-time employees receive competitive pay, bonus potential, and a positive, supportive, people-first environment. Full-time opportunities with full benefits are posted regularly and part-time team members are encouraged to apply.
Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available. Equal Opportunity Employer.
#INDCC1
$18 / hour
The Houseman requires an approachable, friendly and polished demeanor with a guest focus mindset. As Houseman you will create a warm & welcome atmosphere throughout the hotel by maintaining clean and safe public spaces and delivering guest request. You will support the Housekeeping and Laundry Team and stay in good with all other departments to ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas!
Responsibilities:
- Have a warm and welcoming personality that can engage with guest and genuinely provide exceptional guest service and perform service recovery when needed.
- Perform routine troubleshooting for in-room issues and accommodate guest request
- Take immediate and necessary steps to correct any safety hazards and cleanliness issues according to brand standard and hotel policy
- maintain cleanliness of lobby, meeting room, restrooms, fitness center and all public spaces throughout shift (Sweep, mop, vacuum lobby, empty all trash cans)
- Clean windows/doors as needed
- Organize patio/pool deck furniture, set or remove cushions based on weather, empty trash
- Walk the parking lot and maintain clean and safe grounds
- Carpet cleaning
- Assist in guest room preventative maintenance program
- Complete trash and linen runs for the Room Attendants
- Stock and organize supplies
- Assist with inventory control
- Adhere to Company uniform and attendance policies
- Adhere to Company code of conduct
- Proudly represent the brand and company
- Other duties may be assigned
Qualifications:
- Previous hotel experience preferred, housekeeping or janitorial experience a plus
- Previous Marriott experience a plus
- Must have great people skills and spirit to serve
- Able to be on your feet for an 8 hour shift
- Ability to perform physical and repetitious tasks including pushing, pulling, lifting and gripping.
- Able to work morning and evening shift, weekends and holidays, indoors and outdoors
- Have good verbal communication skills
- Ability to multitask in fast paced environment
- Have independent problem solving skills and sense of urgency
- Ability to handle guest request and complaints
- Ability to remain calm during emotionally charged situations
- Ability to pass a mandatory (or random) drug test per company policy unless prohibited by state or provincial law
- Ability to pass a background check if 18 years of age or older, which may include but is not limited to credit, criminal, DMV, previous employment, education and personal references per company policy unless prohibited by federal, state or provincial law.
ABOUT OAKLAND FAMILY SERVICES
Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.
OUR MISSION: Providing individuals and families the opportunity to build brighter futures.
OUR VISION: Communities of thriving individuals and families.
Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.
WHAT’S IN IT FOR YOU?
- Competitive compensation.
- Comprehensive medical, dental, prescription, and vision coverage.
- Flexible Spending Accounts and HSA options.
- Retirement plan with a company match.
- Long-term disability insurance.
- Voluntary short-term disability.
- Life insurance and AD&D.
- Malpractice insurance.
- Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
- Twelve (12) paid holidays, including a floating holiday of your choice!
- Annual pay increases, as approved.
- Employee assistance program for you and immediate family.
- Network of support for your health & well-being.
- Verizon cellular plan discount.
- Mileage reimbursement at the IRS rate.
- Loan forgiveness programs.
PLUS...
- Commitment to diversity, equity, inclusion, and belonging.
- Family friendly practices and support.
- Flexible work schedules, as appropriate.
- Hybrid and virtual work options, as appropriate.
- Highly robust and comprehensive onboarding and training program.
- Paid professional development.
- Free online trainings that count toward continuing education credits.
- Employee assistance programs.
- “Dress for Your Day” approach to dress code.
- Financial literacy education and workshops.
- Collaborative annual performance appraisals.
- “Dollars for a Difference” program for clients and staff in need.
- And more!
*Some benefits applicable to regular, full-time employees only.
WE KNOW CULTURE MATTERS…
We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!
…MORE ABOUT OUR AWARD-WINNING CULTURE
- Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
- Open, honest, and transparent communication is celebrated.
- We practice giving the benefit of the doubt.
- We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
- We want our team members to feel valued. That’s why we have a staff recognition program.
- Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.
ABOUT THE OPPORTUNITY/WORK
The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.
- Conduct developmental assessments on referred children within identified time frames.
- Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
- Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
- Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
- Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
- Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
- Coordinate with school districts regarding any transfers for children eligible for Special Education services.
- Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
- Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
- Serve as a resource for families to connect with other internal and external community services.
- Collaborate with schools and other community representatives and agencies.
- Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
- Attend supervision and Agency meetings.
- Communicate positively and professionally with clients and staff.
- Adhere to professional code of ethics and Agency policies and procedures.
- Travel throughout Oakland County to provide home visits and attend trainings and meetings.
- Flexible scheduling in order to meet the needs of the clients and professional development requirements.
- Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family’s home.
- Participate in the organization and implementation of client play groups within the community, as needed.
- Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
- Other duties as assigned.
Does this Describe YOU?
- Must possess a bachelor’s degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
- Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
- Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
- Excellent organizational and time management skills.
- Ability and willingness to work as a team with Agency and community early childhood professionals.
- Spanish or Arabic speaking highly desirable.
- Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
- Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
- Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).
Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Would you enjoy working in multiple locations in your area?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?
Do you want to receive award-winning benefits, including company paid medical insurance for you, as the employee?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
- Provide outstanding customer service both on the phone and in-person.
- Market for new and continued customer business.
- Prepare and process loans and income tax returns.
We offer:
- TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
- An EXCELLENT benefits bundle that includes company-paid medical insurance (free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
- Monthly Bonus Potential You have the ability to earn a monthly bonus when your team meets your branch goals!
- Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
- Growth Potential We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assures New and PreOwned Vehicles are in Inventory properly to create a Repair Order and start Recon process with the technicians in ReconTrac.
This can include putting the keys in the Keytrak system.
Works with PreOwned Managers and technician to identify required items needed to pass specific PreOwned Inspections.
Advises PreOwned Managers on necessary and recommended services.
Computes cost of replacement parts and labor to pass Hendrick and/or Factory Inspection checklists.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate in ReconTrac to submit for approval from PreOwned/Service Managers.
Works with the Vendors for Detail and Interior Exterior Reconditioning to ensure timely and quality workmanship and processes Purchase Orders for Invoices on the Repair Order for each Sublet Repair Item as soon as the work has been completed on the vehicle.
Assists the Sales Team to get the vehicles to the front line for retail sale as quickly and efficiently as possible.
Meets dealership’s standards for repair and order production.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Work includes inspection of customer vehicles and frequent movement around the Service Department and among service technicians.
Frequently interacts with service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
The Internal Service Advisor Position has a Pay Scale consisting of the following elements and ranges.
Wages include Base Hourly Compensation of between $20.00 and $23.00.
The position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Please click here to view the CPRA Job Applicant Privacy Notice: CPRA Job Applicant Privacy Notice Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
Founded on the principles of integrity, craftsmanship, and doing right by people, J4 has grown from a small, regional operation into a multi-state service provider supporting MSOs (Multi-Shop Operators) across the country.
We specialize in the sales, installation, maintenance, and repair of critical shop equipment, including: Air Compressors (rotary screw, vane, reciprocating, scroll) Compressed Air Treatment (dryers, filtration, drains) Automotive Lifts Hose Reels, Accessories, and General Shop Equipment From our headquarters in Keene, Texas, we serve customers nationwide and currently operate in 14 states, with continued expansion planned to meet the demand of national MSO partners.
Our Culture & Values J4 is built on a simple philosophy: Take care of our employees, and they will take care of our customers.
We prioritize: Honesty and ethics in every interaction Employee safety and well-being High-quality workmanship Reliable service and communication Long-term partnerships with customers and vendors Every employee-whether in the field, office, warehouse, or leadership-plays a critical role in our success.
We operate as one team, united by a shared commitment to professionalism, respect, and continuous improvement.
Our Mission To provide the most reliable, ethical, and high-quality equipment service experience in the industry while supporting our employees with a culture that values growth, accountability, and integrity.
Our Vision To become the industry leader in nationwide MSO equipment service by building strong teams, standardizing our systems, and consistently delivering exceptional results for our customers.
J4 Commercial Services is seeking an experienced Air Compressor Service Technician with hands-on expertise in Rotary Screw and Reciprocating air compressors .
Experience with Rotary Vane, Scroll Compressors, Medical Air, or Vacuum Pumps is a major plus! Sign-On Bonus: We are currently offering a sign-on bonus for technicians with a minimum of 2 years' experience in air compressor service and troubleshooting.
We are a fast-growing, family-owned company with a strong reputation for putting our employees first.
Our team is driven by a shared mission: improving the productivity and performance of our clients through expert service and support.
If you're passionate about mechanical systems and customer satisfaction, this is the place for you.
What You'll Do: Perform preventative maintenance and routine service on rotary screw and reciprocating air compressors.
Troubleshoot and repair mechanical and electrical issues.
Service additional equipment, including automotive lifts, air dryers, and compressed air filtration systems.
Communicate clearly with customers and our back office regarding job status, parts needed, and follow-up visits.
Maintain detailed and accurate service records.
Manage a dynamic schedule within your assigned territory.
Travel frequently (50% expected); most weekends are spent at home, and extended trips rarely exceed two weeks.
What We're Looking For: 2 years of experience in servicing air compressors (preferred).
Familiarity with rotary vane, scroll compressors, medical air, or vacuum systems is highly valued.
Mechanical aptitude and comfort using tools and test equipment.
Strong troubleshooting skills with both electrical and mechanical systems.
Excellent communication and time management skills.
A willingness to travel.
Experience in facilities maintenance or similar industries is a plus-but we're willing to train the right candidate.
Why Join J4? Competitive pay sign-on bonus Family-owned with a people-first culture Opportunities for relocation as we expand across states Diverse service offerings and room for growth Equal opportunity employer with a commitment to training and certification Apply today and join a team that takes pride in getting the job done right.
Know someone in another state? We're expanding and may have opportunities near them too! The pay range for this role is: 18
- 40 USD per hour(Atlanta, Georgia) 18
- 40 USD per hour(Charlotte, North Carolina) 18
- 40 USD per hour(Tampa, Florida) 18
- 40 USD per hour(Nashville, Tennessee) 18
- 40 USD per hour(Keene, Texas) 18
- 40 USD per hour(Orlando, FL) 18
- 40 USD per hour(Miami, FL) 18
- 40 USD per hour(Fort Myers, FL) 18
- 40 USD per hour(San Antonio, TX) PI9d0ef5-
Work Location: must reside in Polk County/Lakeland, FL (Will be in the field 80-90% of the time)
Assignment Duration: 03 Months, Possibility to convert
Work Schedule: 8:00 a.m. - 5:00 p.m.
Job Description:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Must haves:
- 2+ years of Care Management experience (field experience is a must)
- Caseloads of 50,60,70 members - bonus if it is geriatric
- Long Term Care Medicaid experience
- Medicaid / Medicare experience
- Need to see experience being able to manage high case load
- Fast paced environment regarding new processes and programs
- They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
- All documentation must be within system within 24 hours of completion
- Experience with electronic medical health records
- Home Health Experience
Education:
Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.
Field experience would need to be long-term to have the team consider someone who does not have a degree within the space they are looking for.
Nice to haves:
- Discharge Planning
- Working with TruCare which is the software the team uses
Disqualifiers:
- Not having field experience
- Not having previous experience with high caseload
Top 3 must-have hard skills:
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time - ensuring enough time for documentation
Position is offered by a no fee agency.
The Advisory Client Service Supervisor is responsible for overseeing the day-to-day management of the advisory client service and support team and is responsible for executing all tasks associated with the Client Service Associate role. The Advisory Client Service Supervisor plays a critical role in ensuring a seamless client experience by providing exceptional customer service while simultaneously supporting efforts to grow the client base and assets. This role places a strong emphasis on client onboarding, client experience, client service, training, team management, project management, reporting, and continuous improvement. The Supervisor is responsible for mentoring and training Client Service Associates, managing the review and completion of Standard Operating Procedures (SOPs), and ensuring the efficiency and effectiveness of processes within the team.
As an Advisory Client Service Supervisor, you will:
Leadership and Management:
Supervise and support the advisory client service associates, fostering a collaborative and high-performance team culture.
Provide coaching, mentoring, and development opportunities to team members.
Assign and monitor daily tasks, ensuring alignment with department goals and service standards.
Lead regular team meetings to communicate updates, share best practices, and address challenges.
Client Service:
Ensure seamless client onboarding and ongoing service delivery across the advisory business.
Monitor and enhance the client experience by identifying service gaps and implementing improvements.
Serve as a point of escalation for client service issues, working with internal teams and custodians to resolve concerns promptly.
Promote a client-first mindset throughout the team.
Advisor Support:
Prepare advanced reports, presentations, and documentation to support client reviews and financial planning.
Coordinate with internal departments (e.g., compliance, operations, trading) to resolve escalated issues.
Monitor and track client service activities to ensure timely and accurate completion.
Interface with custodians to open new accounts, update account information, and perform routine and specialized tasks.
Process Optimization and SOP Management:
Oversee the review, maintenance, and completion of Standard Operating Procedures (SOPs) to ensure consistency and compliance.
Identify opportunities for process improvement and implement changes to enhance operational efficiency.
Collaborate with the AVP and other stakeholders to align team workflows with broader organizational strategies.
Training and Support:
Develop and deliver training programs for new and existing client service associates.
Ensure team members are proficient in systems such as Schwab and Salesforce.
Facilitate cross-training to build team flexibility and coverage.
Maintain and update training materials and reference resources.
Project and Performance Management:
Lead or support department-level projects related to client service enhancements and operational improvements.
Track and report on key service metrics.
Provide regular updates to leadership on team performance, challenges, and successes.
Ensure compliance with internal procedures and regulatory standards.
Qualifications:
- Bachelor's degree in finance, business administration, or a related field.
- Minimum of five years of experience in financial services or client service. At least two years in a supervisory role preferred.
- Active (or willing to sit for) Series 7, 63, and 65 or Series 7 and 66.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
