Patterns Behavioral Services Reviews Jobs in Usa
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POSITION SUMMARY/RESPONSIBILITIES The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity.
The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network.
Responsible for the coordination of STARPLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs.
Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE Graduation from an accredited school of professional nursing or social work is required.
BSN is preferred.
Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience.
Working knowledge of HMO standards, LTSS, and NCQA standards is preferred.
Knowledge of Medicare and Medicaid HMO experience is preferred.
Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required.
Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION A current, unrestricted license to practice professional nursing issued by the State of Texas is required.
RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
POSITION SUMMARY/RESPONSIBILITIES
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member's cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members' care plans to meet Member's needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
POSITION SUMMARY/RESPONSIBILITIES
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member's cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members' care plans to meet Member's needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
POSITION SUMMARY/RESPONSIBILITIES
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member's cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members' care plans to meet Member's needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
- 3:30P Job Description: PATIENT CARE 1.
Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
2.
Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
3.
Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.
4.
Validates staff members round hourly on all patients by direct observation and patient feedback.
5.
Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
6.
Conducts rounding of all patients on a daily basis (Monday-Friday.) 7.
Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
8.
Collaborates with the physician dyad and escalates concerns as appropriate.
9.
Follows up on all patient concerns in a timely manner and provides service recovery as needed.10.
Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.
PATIENT EXPERIENCE 1.
Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.
2.
Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.
3.
Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.
4.
Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed.
5.
Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.
6.
Considers the patients values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.
7.
Empowers staff to use evidence-based practices to increase understanding of patients perceptions of care.
8.
Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions QUALITY AND SAFETY 1.
Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.
2.
Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans.
3.
Fosters a fair and open culture that encourages error and near-miss occurrence reporting.
4.
Leads interdisciplinary quality improvement teams using the principles of high reliability.
5.
Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.
6.
Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.
7.
Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation.
8.
Leads staff participation in quality and safety initiatives and mandated compliance measures.
9.
Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained Education Requirements Bachelor of Science with a major in nursing required Masters in nursing or health related field preferred Experience Requirements 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred.
Must have relevant clinical competence in area of nursing practice assigned Licensing and Certification Requirements Licensed as a registered nurse with current registration in New York State
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National, International)
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$38.76—$49.62 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Our mission is to deliver best-in-class ophthalmic and optometric care.
Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.
General Summary:
The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits.
Essential Duties & Responsibilities:
- Provides high level customer service in all interactions with internal and external customers.
- Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team.
- Answers telephone calls accurately and with exceptional customer service and ensures the caller's needs are met and accurate information is obtained.
- Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.
- Addresses concerns of patients, provides service recovery, and escalates issues as needed.
- Utilizes the operational guidelines for scheduling patient appointments.
- Completes reminder calls to patient for scheduled appointments, as needed.
- Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected.
- Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.
- Advises patient on physician referral and provides appropriate notes/updates to referring physician, as needed.
- Prioritizes and completes all work in an accurate, effective, and efficient manner.
Non-Essential Duties & Responsibilities:
- Maintains public areas (waiting rooms, restrooms and kitchen), as needed.
- Attends department meetings and completes trainings, as needed.
- Processes medical records requests; both incoming and outgoing
Requirements:
- High School diploma or equivalent, required.
Core Competencies:
- Ability to work effectively with internal and external customers.
- Excellent verbal and written communication skills, including listening.
- Proficient in Microsoft Office products.
- Ability to maintain confidentiality when dealing with sensitive information.
Physical Activity of Position:
- Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly.
- Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound.
- Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer.
- Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally.
- Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
- Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and
ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
- Being friendly and helpful to customers and co--workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.