Ormat Technologies Inc Ora Jobs in Usa

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Information Technology Contract Manager
✦ New
Salary not disclosed
Houston, Texas 13 hours ago

Job Description:

We are seeking a skilled IT contract manager to help us in managing procurement and supply chain/logistics duties between us and our suppliers. This role will frequently work with our legal division in the reviewing and auditing agreements to ensure compliance issues are met fairly and accurately, whilst also supporting and mitigating and procurement issues. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

Responsibilities:

  • Solicitation, negotiation, award, and post award administration of Information Technology Software contracts.
  • Executing day-to-day procurement activities, mainly focusing on negotiating and executing contracts in support of the Information Technology Software team.
  • Negotiating various types of agreements in support of IT Software (Masters, SOW's, NDA's, POC's, etc.). Post execution contract administration
  • Invoice resolution. Conducting RFP's in Company's approved sourcing tool
  • Driving continuous improvement efforts to enhance and streamline contracting processes.
  • Managing assigned software contract assignments effectively and efficiently, with focus on high stakeholder engagement/management.
  • Mitigating procurement risks, while reducing total cost of ownership without negatively affecting value.
  • Maintaining appropriate contract files in accordance with document retention policies.
  • Supporting periodic audit activities. Collaborating with Legal to ensure compliance with all P66 clause owner requirements and legal statutes.

#cspro

contract
Lead Information Technology Project Manager
✦ New
Salary not disclosed
Wilmington, Delaware 13 hours ago

Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Wilmington Delaware, they are looking to hire a Lead IT Project Manager on a Contract basis.

Contract Duration: 9 Month Contract to hire (Potential for extension or conversion)

Required Skills & Experience

  • 5+ years of experience or equivalent expertise in technical Project management, leading complex technology projects and projects in a large organization related to new construction.
  • College degree in related technical/business areas or equivalent work experience.
  • Proven history of successful project management. Project management certifications such as PMP, PRINCE2 (Projects IN Controlled Environments), Agile, or Six Sigma are a plus.
  • Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand Management
  • Project and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals.
  • Demand Management: Expertise in handling demand management processes with in ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation.
  • Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio.
  • Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track.
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
  • Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
  • Proactively escalates and addresses decisions or constraints impacting project delivery within the portfolio
  • Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Demonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget.
  • Leadership skills, including the ability to motivate team members to achieve excellence.
  • Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members.
  • Excellent written and verbal communication skills with ability to influence.
  • Independent worker. Effectively manages new direction and a changing work environment.
  • Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.

Daily Responsibilities

  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Management of a team of project managers responsible for all aspects of technology project lifecycle, including:
  • Scope development and management.
  • Requirements gathering and documentation.
  • Design of project solution in adherence with GT EP and WTS standards.
  • Creation and management of project schedule in Microsoft Project or other project management application.
  • Financial budget creation and tracking.
  • Risk and issue management.
  • Change management.
  • Regular project status reporting.
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum
  • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
  • Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
  • Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills
  • Excellent oral and written communication skills across functions and teams, up and down the chain of command
  • Partners with key stakeholders to identify project inter-dependencies that may influence project success

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Not Specified
Information Technology Technician
✦ New
Salary not disclosed
Indianapolis, Indiana 13 hours ago

Responsibilities:

Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

Not Specified
Compliance Technology VP
✦ New
Salary not disclosed
New York 13 hours ago

Bank in Midtown, Manhattan is seeking a Compliance Technology Vice President for a full-time position!

Responsibilities:

  • Responsible for supervising compliance IT team, managing projects and supporting the overall IT Compliance environment.
  • Facilitate transaction analysis, rule tuning and testing on periodic basis based on the requirements in relevant procedures / methodology documentation or guidance from management
  • Lead data design, data mapping, data reconciliation, data quality checks, and contribute to UAT and implementation on related Compliance systems (Actimize, CDD, Actimize WLF, Actimize SAM, ActONE, and Fircooft), along with working process design for new function/system and development of related manual, policy and procedural documentation.
  • Assist with various regulatory change initiatives, primarily focused on but not limited to AML, KYC, and Sanctions.

Qualifications:

  • Bachelor's Degree
  • Master degree in technology is preferred
  • 10+ years working in information technology, supporting a compliance program with a bank
  • Knowledge of best practice data management and data/information governance frameworks
  • Proficient in MS-SQL, PPT and Excel
  • Prior experience supporting sanctions compliance, AML, KYC, BSA, etc.
  • Proven experience in banking, with a strong emphasis as it relates to payment standards, payment flow, and business infrastructure
  • Experienced in performance and implementation of AML & Sanctions software (e.g., Actimize, Fircosoft) are strongly preferred
Not Specified
CPIC Analyst, Technology Business Management (TBM)
✦ New
Salary not disclosed

CPIC Analyst, Technology Business Management (TBM)

Employment Type: Full-Time

Location: Washington, DC, USA (Onsite)

Salary Range $90,000 – $110,000 annually

Position Overview

The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.

Key Duties and Responsibilities

- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.

- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.

- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.

- Align financial, technical, and operational data with the TBM taxonomy and standards.

- Support Apptio data ingestion processes and IT cost modeling activities.

- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).

- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.

- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.

Required Qualifications

- Ability to successfully pass a comprehensive federal background investigation.

- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.

- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.

- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management systems and tools.

- Strong written and verbal communication skills.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

Not Specified
Senior Project Manager - HR Technology
✦ New
Salary not disclosed
Atlanta, Georgia 13 hours ago

Senior Project Manager – HR Technology

Job Summary

The Senior Project Manager – HR Technology leads large, enterprise‐wide HR technology and business transformation initiatives. This role owns end‐to‐end delivery of complex programs that span multiple teams, systems, and business functions.

This is a senior individual contributor role for someone comfortable operating at the executive level, driving delivery discipline, and influencing outcomes without direct authority. You will partner closely with HR, IT, Finance, Operations, and external vendors to ensure initiatives are delivered successfully and aligned to business goals.

What You'll Do

Project Delivery & Execution

  • Own delivery of large‐scale HR and HR technology initiatives from project kickoff through stabilization
  • Define scope, objectives, success measures, resourcing plans, and governance structures
  • Build and manage detailed project plans, timelines, budgets, risk and issue logs, and executive‐level reporting
  • Identify and proactively manage risks, dependencies, and interdependencies across multiple workstreams
  • Coordinate system implementation activities, including requirements validation, testing oversight, deployment planning, and business readiness

Leadership & Stakeholder Partnership

  • Lead cross‐functional teams across HR, IT, Finance, Operations, and external vendors
  • Facilitate steering committees and deliver clear, concise updates to senior leaders
  • Drive alignment across stakeholders and proactively manage change impacts
  • Hold teams accountable to timelines, scope, and business outcomes while influencing without direct authority

Governance & Standards

  • Ensure projects adhere to enterprise governance, compliance, and quality standards
  • Contribute to the ongoing improvement of HR project management and delivery practices

What We're Looking For

Experience

  • 8+ years of progressive project management experience, including leadership of enterprise‐level initiatives
  • Proven experience serving as the primary project manager on large, cross‐functional HR or HR technology implementations
  • Hands‐on experience leading complex system implementations such as HCM, Payroll, Time & Attendance, Talent, or integrated platforms
  • Demonstrated ability to partner with executive stakeholders in high‐visibility environments
  • Experience managing project budgets, vendors, and external consulting partners
  • Experience working within structured PMO or governance environments
  • PMP certification preferred

Knowledge, Skills & Abilities

  • Strong command of project management methodologies (Waterfall, Agile, and Hybrid)
  • Excellent influencing skills with the ability to drive alignment without formal authority
  • Ability to translate strategy into clear, executable delivery plans
  • Strong executive communication, presentation, and facilitation skills
  • Solid financial and operational understanding
  • Comfortable navigating ambiguity and complex organizational dynamics
  • Strong analytical, problem‐solving, and decision‐making skills
  • Ability to manage multiple high‐priority initiatives at the same time
  • High level of ownership, accountability, and delivery discipline
  • Advanced spreadsheet skills, including Smart Sheets, for tracking, analysis, and reporting

Role Structure

  • This is an individual contributor role with no direct reports
  • Success is driven through leadership, influence, and partnership rather than people management

Education

  • Bachelor's degree in Business, Human Resources, Project Management, Information Systems, or a related field preferred
  • An equivalent combination of education and relevant experience will be considered

Work Environment

  • Typical office environment with extensive computer work
  • Duties may include sitting or standing for extended periods
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
  • Must adhere to the company's Code of Conduct and all other policies

Safety

  • Follows all departmental and company safety policies and programs

Equal Opportunity Employer

Wayne‐Sanderson Farms is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, veteran status, or any other characteristic protected by law.

Not Specified
Information Technology Support Manager
✦ New
Salary not disclosed

IT Support & Infrastructure Lead

Alternative titles: Site IT Lead, IT Operations Lead, Senior IT Support & Infrastructure Engineer, IT Support Supervisor, Senior Systems Administrator

Target Start: May 2026

Salary: $70,000 to $90,000 base + Benefits

About the Opportunity

Little Bridge Search is the recruitment partner for a globally successful international travel operator as it launches its first US office in Altamonte Springs.

This is the first dedicated on-site IT hire for the new office. You will support the day-to-day IT needs of an opening customer operations team of around 25 people, with scope to grow as the site expands.

This is a hands-on, on-site role. It will suit someone who enjoys being close to users, solving day-to-day issues, supporting local infrastructure, and serving as the senior IT person on-site while working alongside a wider global IT team.

What you will do

  • Own day-to-day IT support for the Altamonte Springs office
  • Provide 1st and 2nd line support, with escalation capability where needed
  • Support Microsoft 365, Active Directory, user accounts, onboarding and offboarding
  • Maintain local office technology, including desktops, laptops, printers, telephony, VPN and wireless
  • Support local network infrastructure, including switches, routers and access points
  • Help keep systems secure, documented and aligned with wider IT standards
  • Coordinate with local vendors and suppliers when needed
  • Support occasional out-of-hours work where operationally required

What we are looking for

  • Strong hands-on IT support experience in an on-site environment
  • Good Microsoft 365 and Active Directory administration skills
  • Experience supporting Windows users, devices and day-to-day office IT
  • Working knowledge of switches, routers, wireless and VPNs
  • Comfortable in a role with a meaningful amount of 1st and 2nd line ticket support
  • Confident operating as the senior IT person on site in a small team
  • Clear communicator who works well with non-technical users

Helpful background

  • Contact centre, customer service, travel, hospitality, reservations or sales-support environment
  • Experience with telephony or UCaaS platforms such as RingCentral, Teams Phone, Zoom Phone, UContact or similar
  • Experience supporting a growing office or new site launch
  • Exposure to PCI, firewall, wireless or vulnerability tooling would be useful, but is not essential

Interview process

  • 2-stage process, including technical and stakeholder interview

Interested?

Apply now for immediate and confidential consideration.

We share the full job description, client name and confirmed benefits with qualified applicants.

Not Specified
Information Technology Associate
✦ New
Salary not disclosed
Fulton, Maryland 13 hours ago

About Takanock

Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.

Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.

Location, Salary, and Benefits

This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%

About the IT Associate Role

The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.

The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.

The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.

Minimum Requirements

  • Excellent problem- solving and, decision-making skills
  • Strong PC skills
  • Ability to learn quickly and develop new product skills independently
  • Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment

Experience and Skills

  • Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
  • A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
  • Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
  • Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
  • Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
  • Basic understanding of networking, identity management, endpoint security, and MFA
  • Ability to handle sensitive company and employee data with utmost discretion and confidentiality

Essential Functions & Key Responsibilities

IT Support and Operations

  • Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
  • Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
  • Maintain accurate documentation of systems, procedures, and asset inventories
  • Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
  • Administer and support Airtable bases, permissions, and integrations
  • Manage Adobe licensing, access requests, and basic troubleshooting
  • Coordinate with third-party vendors and managed service providers as needed

Microsoft Ecosystem Administration

  • Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
  • Support device management, updates, and compliance policies
  • Help configure and maintain SharePoint sites, Teams channels, and collaboration standards

Copilot, Claude and Automation Enablement

  • Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
  • Collaborate with users in leveraging AI-powered tools to improve productivity and workflows

Security and Best Practices

  • Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
  • Assist with audits, access reviews, and compliance-related IT tasks
  • Promote best practices for data protection, collaboration, and technology usage across the company
Not Specified
Technology Sales Consultant
✦ New
Salary not disclosed
Lisle, IL 1 day ago
Company Description

ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.

Role Description

We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.

Qualifications
  • Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
  • Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
  • Experience in Account Management to build and maintain long-term client relationships
  • Exceptional communication, presentation, and negotiation skills
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Proficiency in CRM systems and Microsoft Suite
  • Previous experience in the POS or retail technology industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field preferred
Not Specified
Information Technology Support Engineer
✦ New
🏢 TECEZE
Salary not disclosed

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time


Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

  • Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
  • Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
  • Inventory management
  • Imaging of Laptops & Desktops
  • Printer Management
  • Assistance in fixing issues for Conference room and working with Vendor for room setup
  • Hardware/software troubleshooting and resolution
  • Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
  • Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
  • Network & Sharing printer installation
  • Knowledge of Office 365 support
  • Coverage/compliance software installation and troubleshooting
  • Good communication skill
  • Good Knowledge of DHCP, DNS.
  • Maintain IT inventory, coordinate vendor support, and assist with procurement
  • Support Mac devices
  • Strictly adhere to defined Service Level Agreements (SLA’s)
  • Support recurring meetings, events, and after-hours activities as required
  • Documenting incidents, problems, and resolutions for future reference and for the knowledge base
  • Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

  • L1 level network troubleshooting and resolution for LAN Connectivity
  • Hands & feet support to Backend team for Network/Server/application issue
  • Working with vendor support contacts to resolve technical issues
  • Labelling Racks & devices
  • Server mounting/movement
  • Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Not Specified
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