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The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.

Core Accountabilities and Responsibilities

5-star Concierge Service

• Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
• Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
• Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
• Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.

Stylist Partnership Development

• Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
• Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
• Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
• Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.

Knowledge and Process Execution

• Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
• Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
• Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
• Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.

Cross-functional Collaboration

• Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
• Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.

Required Knowledge, Skills, and Abilities

• Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
• Strong problem-solving, communication, and relationship management skills.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
• Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
• Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.

Required Education and Experience

• Bachelor’s degree in Fashion Merchandising, Business, Communication, or a related field preferred.
• 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
• Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
• Familiarity with building successful rapport and loyalty with clients.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).

Travel

• There is minimal anticipated travel required for this position.
• Annual and Semi-Annual Company Conferences, usually in the DFW area

This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.

Join the Pacsun Community

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

We are seeking a talented Ecommerce & Digital Marketing Analyst to join our dynamic team. This role is central to our growth strategy, providing a 360-degree view of the customer journey—from initial ad impression to final checkout and long-term loyalty. You will optimize our digital footprint by blending paid media analytics with deep-dive ecommerce insights and site behavior analysis.

Additionally, this role will play a critical part in advancing our CRM and loyalty strategy by delivering actionable insights on retention, customer lifetime value (LTV), and incremental revenue performance.

A day in the life, what you’ll be doing:

Paid Media & Attribution

• Performance Deep-Dives: Conduct in-depth analysis of paid media campaigns (Social, Search, Video, Affiliate) to evaluate effectiveness and identify trends.
• Develop and maintain a structured testing roadmap to continuously improve campaign performance.
• Advanced Attribution: Maintain and evolve attribution models to accurately credit marketing touchpoints and optimize cross-channel spend.
• Vendor & Platform Management: Be the primary point-of-contact for vendors related to analysis and measurement and owner of related platforms.

Ecommerce & Site Analytics

• On-Site Behavior: Analyze the end-to-end customer journey to identify friction points in the conversion funnel, from landing pages to checkout.
• Product & Merchandising Insights: Collaborate with the ecommerce team to report on product performance, category trends, and the impact of site promotions.
• Data Integrity: Ensure tracking tags (GTM/GA4) and pixels are firing correctly to maintain a high standard of data accuracy across all platforms.

CRM & Loyalty Strategy

• Retention & LTV: Analyze customer segments to understand purchasing patterns, churn risks, and opportunities to increase Customer Lifetime Value.
• Incrementality Testing: Design and analyze "hold-out" tests to measure the true incremental revenue driven by email, SMS, and loyalty rewards.
• Loyalty Program Health: Monitor the performance of our loyalty program, providing insights on member engagement and the ROI of tiered incentives.

Testing & Optimization

• CRO Roadmap: Design and execute A/B and multivariate tests focused on both ad creatives and on-site elements (e.g., product detail pages, navigation, and cart flow).
• Actionable Insights: Translate complex data into "so-what" insights for cross-functional stakeholders in Marketing, Merchandising, and Tech.
• Ensure data accuracy and consistency.

What it takes to Join:

• Bachelor's degree in Marketing, Business, Statistics, or a related field.
• 3+ years of experience in digital marketing analytics, preferably in a retail or e-commerce environment.
• Proficiency in digital analytics tools such as Google Analytics, Adobe Analytics, or similar platforms.
• Strong knowledge of attribution modeling techniques and tools.
• Experience with mobile app measurement and tracking tools (e.g., Firebase, AppsFlyer, Adjust).
• A proven track record of designing and implementing successful A/B and multivariate tests.
• Exceptional analytical and problem-solving skills.
• Strong communication skills and the ability to translate complex data into actionable insights.
• Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker Studio) is a plus.
• Knowledge of paid media platforms (e.g., Google Ads, Facebook Ads Manager) is preferred.

Salary Range: ($84,992-$88,179)

Pac Perks:

• HQ workforce of 60%+ people of color
• Dog friendly office environment
• Beverages and snacks provided daily
• Onsite gym, volleyball court, ping-pong tables, and a skate park available on campus
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Job description:

Our mission is to provide an exceptional postnatal experience and empower new parents during one of the most important transitions of their lives. The Village is seeking a highly organized, systems-driven Operations Administrator to oversee the administrative and operational engine of our retreat center. This role ensures guest reservations, provider scheduling, financial workflows, and backend systems run smoothly and consistently. This is a hands-on operations role. The Village provides personalized, concierge-style postnatal care in a boutique hotel setting in San Francisco. Families come to us to rest, recover, and ease into parenthood while supported by trained staff, nourishing meals, therapeutic services, and lactation consultants. We believe empowered teams create exceptional guest experiences.

Core Responsibilities

• Process new reservations from inquiry through confirmation
• Manage CRM workflows (17hats)
• Send contracts and required forms, track completion
• Confirm guest payments prior to arrival
• Schedule and coordinate welcome calls
• Ensure check-in logistics are coordinated and communicated to the team
• Manage provider scheduling and ensure services are fully executed without gaps.
• Manage accounts payable, including vendor invoices and recurring expenses
• Support bookkeeping processes and maintain organized financial documentation
• Oversee inventory tracking and recording processes
• Ensure internal communication via Slack remains organized and effective
• Identify inefficiencies and recommend process improvements
• Track applicants and maintain hiring spreadsheets
• Ensure hiring documentation is complete prior to start dates

Ideal Candidate

• Strong administrative and operational background
• Experience with CRM systems and workflow automation
• Proficient with spreadsheets, word processing, and email systems
• Comfortable managing financial processes (A/P, invoicing, documentation)
• Highly detail-oriented with strong follow-through
• Able to take ownership without constant oversight
• Calm under pressure and capable of managing multiple moving parts
• Excellent written and verbal communication skills
• Strong problem-solving and critical thinking skills
• Experience in hospitality and guest services is desirable
• Bachelor's degree or equivalent work experience in a related field is preferred
• Experience in maternal-child health settings
• Familiarity with insurance billing and reimbursement processes
• Experience scaling a small business or startup

Compliance & Risk Management

Ensure administrative compliance with:

• HIPAA
• California business regulations
• Employment law requirements
• Maintain operational policies and procedures
• Coordinate incident reporting and documentation

Job Type: On-site Full-time

Benefits:

• Paid time off

Ability to Commute:

• San Francisco, CA 94109 (Required)

Work Location: In person

This is a salary position, the hours are flexible but will require you to be in person at our office in Japantown. The estimated salary is $79,790.00 - $81,000.00 per year based off experience.

Farmingdale, NY

Renewal by Andersen, the custom window and door replacement division of Andersen Windows, is seeking a detail-oriented Events Administrator to support our Events & Retail Marketing Operations team.

This position is ideal for someone with experience in event coordination, vendor management, administrative support, and scheduling operations who thrives in a fast-paced environment and enjoys keeping projects organized.

Key Responsibilities

Event Coordination & Vendor Management

• Research and submit vendor applications for trade shows, marketing events, and retail events
• Track application deadlines, approvals, and event confirmations
• Communicate with event organizers, promoters, and vendors regarding requirements and logistics
• Support event planning and event operations for the marketing team

Vendor Compliance & Documentation

• Collect and manage W-9 forms and vendor documentation
• Coordinate Certificates of Insurance (COIs) for events
• Organize vendor agreements, invoices, and event contracts
• Prepare and submit documentation to accounting and finance teams
• Maintain organized digital records and document management systems

Scheduling & Field Marketing Support

• Work with the Scheduling Coordinator to verify event schedules and field marketing assignments
• Cross-check event details, booth logistics, event locations, and site contacts
• Update CRM, workflow, and scheduling systems
• Ensure the field marketing team has accurate event information

Administrative Operations

• Track event budgets, vendor fees, and marketing expenses
• Maintain Excel spreadsheets and event tracking reports
• Manage internal systems including , When I Work, and marketing workflow tools
• Support marketing operations and event readiness

Qualifications

• 3–5 years of experience in administrative support, event coordination, marketing operations, or scheduling
• Ability to negotiate pricing, contracts, and service agreements to achieve mutually beneficial outcomes
• Strong Microsoft Excel, data tracking, and document management skills
• Experience with , When I Work, CRM platforms, or workflow management tools
• Excellent organization, multitasking, and time management skills
• Strong attention to detail and data accuracy
• Ability to manage multiple projects and deadlines
• Excellent communication and cross-department collaboration

Schedule

• 40 hours per week
• 7~30am-4pm, Tuesday-Friday in office, Saturday work from home

Compensation and Benefits

• $25-30/hourly
• 401k plan with company match
• Health insurance (medical, vision, detail) and supplemental life insurance
• Employee perks discount program
• PTO - vacation, sick, and holiday pay
• Student Loan Repayment Program and Student Tuition Reimbursement

DISCLAIMER~ The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

SMS terms~ Long Island Custom Windows, LLC, also known as RbA of Long Island, offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.

By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Donor Relations Coordinator

Location: Indianapolis, IN (Onsite)

Compensation: $60,000–$65,000

Schedule: Full-Time, with occasional after-hours event support

LHH Recruitment Solutions is partnering with a respected nonprofit organization in Indianapolis to hire a Donor Relations Coordinator. This role is ideal for someone who excels at relationship-building, communication, and supporting meaningful community impact.

About the Role

The Donor Relations Coordinator plays a key role in managing donor engagement, supporting fundraising initiatives, and ensuring an exceptional donor experience. You’ll work closely with internal teams, assist with events, and help strengthen long-term donor relationships that support the organization’s mission.

Responsibilities

• Support donor stewardship efforts, including acknowledgments, communications, and ongoing engagement
• Assist with planning and execution of donor events and community outreach (including occasional after-hours events)
• Maintain accurate donor records, reports, and tracking within CRM systems
• Collaborate with development and marketing teams on campaigns and fundraising initiatives
• Prepare donor materials, presentations, and impact updates
• Provide administrative support to the development team as needed

Qualifications

• Experience in donor relations, development, fundraising support, or nonprofit administration
• Strong communication and relationship-building skills
• Excellent attention to detail and ability to manage multiple deadlines
• Comfortable working onsite and supporting events outside normal business hours
• Proficiency with CRM or donor management systems is a plus

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to:

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefits

Benefit offerings include medical, dental, and vision insurance; paid holidays; paid vacation; paid sick leave; life and disability insurance.

• Role: QE Solution Architect
• Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
• Experience: 14 + Years.
• Location: Houston TX.

Role Summary

We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.

Key Responsibilities:

1. AI-Enabled QE Solutioning (Primary Charter)

• Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
• Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
• Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
• Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
• Establish governance for responsible AI usage in QE.

2. Strategic Projects, Pilots & Account Mining

• Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
• Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
• Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
• Develop account-specific AI roadmaps, maturity models, and transformation charters.

3. Solutioning & Pre-Sales Leadership

• Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
• Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
• Represent QE in orals, client demos, and AI capability walk-throughs.
• Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.

4. Quality Engineering Leadership

• Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
• Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
• Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.

5. Collaboration, Governance & Delivery Alignment

• Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
• Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
• Align solutions with organizational cost models, margin expectations, and client value realization frameworks.

Required Skills & Experience

• 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
• Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
• Demonstrated experience leading client-facing AI pilots/PoVs.
• Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
• Excellent communication, storytelling, and stakeholder influence skills.
• Experience working with bid teams and large transformation programs.

Preferred Skills / Certifications

• Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
• exposure to performance engineering, application security, and DevOps pipelines.
• Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.

Position Overview

The Office of Development at Scouting America is seeking a detail-oriented and relationship-focused professional to serve as a Donor Relations & Stewardship Coordinator.

The Donor Relations & Stewardship Coordinator will aid in the department’s goals to create and maintain positive donor stewardship and relationships within Scouting America. This organized and efficient individual will work closely with the Manager of Donor Relations and Stewardship and the development team by providing administrative and logistical support. This position requires excellent communication skills, attention to detail, and a commitment to building lasting relationships with donors. The coordinator will assist with implementation planning to expand relationships with Scouting America donors and prospects, encourage future gifts by providing stewardship for past gifts, and heighten communication and interaction between the Office of Development and donors of Scouting America.

Responsibilities

• Maintains records related to donor recognition and giving societies, including processing recognition requests and ensuring donor recognition lists are accurate and current within the CRM system.
• Coordinates stewardship fulfillment, including maintaining stewardship inventory and assisting with distribution of donor recognition items.
• Supports donor engagement and stewardship events by assisting with logistics and coordinating attendee information.
• Maintains and tracks philanthropic engagement team invoices, including organizing and monitoring invoice records in Microsoft Excel and assisting with expense reporting and internal documentation.
• Assists with preparing stewardship reports and recognition materials for donors, fund recipients, and Office of Development leadership.
• Assists in implementing the donor stewardship strategic plan through coordination of stewardship activities, communications, and recognition efforts.
• Assists in analyzing and summarizing detailed data reports for donors, fund recipients, Office of Development leadership team, and other stakeholders.
• Stays abreast of system software updates to improve overall productivity and efficiency and assists with training donor relations staff (i.e. AI, CRM, webinars, etc.).\
• Forges strong working relationships with Scouting America colleagues in development, grants management, programs, marketing and communications, and organizational leadership.
• Maintain working knowledge of best practices in donor stewardship across the non-profit community.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Nonprofit fundraising principles and best practices; donor stewardship and cultivation techniques; data management and security practices; the mission and programs of the Boy Scouts of America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research.
• Skill in: Excellent communication and interpersonal skills, both written and verbal; relationship building and management skills; active listening and empathy; project management and organizational skills; time management and ability to meet deadlines; Data analysis and reporting skills; proficiency in Microsoft Office Suite and donor management software; and research and analytical skills.
• Ability to: Communicate effectively with donors, volunteer leaders, and throughout the organization; travel five percent of the time; cultivate trust and rapport with donors; work independently and as part of a team; handle confidential information discreetly; ensure strong attention to detail; commit to the mission of the National Scouting America Foundation; and work in a fast-paced environment.

Education

Bachelor’s degree in communications, marketing, nonprofit management, or a related field.

Qualifications

• 1-2 years full-time stewardship position with background dealing with alumni, prospective donors, donors.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Non-profit event management and/or coordination experience preferred, but not required.
• Proficiency in donor management software and databases and Microsoft Office products.
• Experience with Adobe products is a plus, but not required.