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Account Manager - Swivel CRM
✦ New
Salary not disclosed
Boise, Idaho 14 hours ago
Job Description

Job Description

Account Manager (SaaS) β€” You Probably Don't Want This Job
Company: Swivel Software
Let's be honest upfront β€” this role isn't for most people.
If you're looking for something easy, predictable, or low-effort... keep scrolling. This job will frustrate you, stretch you, and occasionally make you question your life choices (in a good way, eventually).
Still here? Alright, let's talk.
What You'd Be Getting Into
At Swivel CRM, our Account Managers don't just "manage accounts." That would be too simple.
You'll be:

* Dealing with demanding customers who actually expect results
* Juggling multiple clients, priorities, and last-minute curveballs
* Translating messy real-world problems into clean SaaS solutions
* Building relationships that actually matter (not just check-in calls)
* Pushing accounts to grow β€” even when it's uncomfortable

Some days will feel like a win. Others will feel like controlled chaos.
Why You Might Hate It

* There's nowhere to hide, your impact is visible
* You'll need to think, not just follow a script
* "That's not my job" doesn't really exist here
* Clients will rely on you (a lot)
* You'll be expected to care about outcomes

Why You Might Secretly Love It

* You'll actually make a difference for customers
* You'll learn SaaS, business strategy, and people skills fast
* You'll work with a team that doesn't tolerate mediocrity
* You won't be bored (ever)
* Wins feel earned and they're satisfying

What We're (Reluctantly) Looking For

* Experience in SaaS account management, customer success, or similar
* Strong communication skills (translation: you can explain complex stuff simply)
* Ability to stay calm when things get messy
* Curiosity, you ask "why?" more than "what?"
* Ownership mindset (you fix problems instead of pointing at them)

The Basics

* Competitive salary + performance incentives
* Benefits package (yes, the usual stuff)
* Remote/hybrid flexibility
* Growth opportunities β€” if you can handle them

Final Warning
If you want a job where you can coast, this isn't it.
If you want a job where you'll grow, be challenged, and occasionally surprise yourself...
...you still might not want it.
But if you do β€” we'd like to hear from you. Company Description
SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.

What we do -
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.

Our origin story -
Adaptation As Inspiration
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.

Matt wanted a system that worked the way he did - seamlessly across products and clients.
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.

In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.

Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).

Company Description

SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.\r
\r
What we do - \r
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.\r
\r
Our origin story - \r
Adaptation As Inspiration\r
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.\r
\r
Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.\r
\r
In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
\r
Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).
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CRM Campaign Operations Project Manager
✦ New
Salary not disclosed
Irvine, CA 1 day ago

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.


The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.


  • Pay: $40-$43/hr depending on experience
  • Duration: 12 mo to start (potential to extend / convert)
  • Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ


CRM Campaign Operations Project Manager Responsibilities:

  • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
  • Learn the business for the respective therapeutic areas/brands.
  • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
  • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
  • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
  • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
  • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
  • Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
  • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
  • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
  • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
  • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.


Leadership Competencies:

  • Positive β€œall for one” approach to team deliverables and priorities.
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the β€œessence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment and open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.


CRM Campaign Operations Project Manager Qualifications:

  • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
  • Digital marketing or interactive agency experience is a plus.
  • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
  • Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
  • Analytical ability to identify optimization opportunities and program related issues.
  • Enthusiastic, solution-oriented attitude in accepting work/new challenges.
  • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
  • Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
  • In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
  • Experience implementing CRM best practices.
  • Proven track record of launching successful email campaigns and/or consumer programs.
  • Bachelor’s degree in business or marketing or equivalent experience.
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CRM Coordinator
🏒 Bloom Nutrition
Salary not disclosed

CRM Coordinator, Influencer

Bloom Nutrition

IG @bloomsupps @marillewellyn

TikTok @bloomnu


About Bloom:

Founded by wellness influencer and entrepreneur Mari Llewellyn, Bloom Nutrition is one of the fastest growing wellness brands in the US. Our mission is to help people bloom into their best selves through nutritious and delicious wellness solutions.


Recognized for our innovation and growth, we're proud recipients of several awards:

Forbes 30 under 30 (2023)

Target Partner of the Year (2023)

LinkedIn's Top Start-Ups (2023 & 2024)

EY Entrepreneurs of the Year (2024)

Inc. 5000 Company (2024 & 2025)

NewBeauty 100 Wellness Awards (2024)


Title:CRM Coordinator, Influencer

Location: Austin, Texas (hybrid M-TH)


Role Overview

The CRM Coordinator, Influencer will own the systems and communications that power Bloom’s creator ecosystem--driving retention, performance, and community across our influencer network using Klaviyo, GRIN, and other CRM tools.

Key Responsibilities

  • Build and manage influencer email/SMS flows in Klaviyo to nurture, activate, and retain creators
  • Own creator segmentation strategy--affiliate, paid, gifting, TikTok Shop, tiered performance cohorts
  • Manage CRM hygiene across GRIN and related platforms--tags, audience warming, contract/shipment status, payment visibility
  • Develop lifecycle journeys for creators--onboarding, reactivation, upsell, seasonal launch pushes
  • Partner with Influencer Managers to deploy campaign communications aligned to launch calendar
  • Support new product drops with creator CRM blasts grounded in product positioning from the catalog
  • Track performance of email campaigns--open rate, CTR, creator activation rate, revenue per creator
  • Build automated workflows for product seeding, gifting confirmations, and retail push notifications
  • Maintain organized influencer database--contact info, audience profile, vertical, retail alignment
  • Collaborate cross-functionally with paid, affiliate, and gifting teams


Who You Are:

  • Systems-minded operator who thrives in structured environments
  • Deeply organized--comfortable managing high-volume creator communication
  • Analytical--can interpret CRM metrics and optimize flows
  • Strong written communicator--on-brand, warm, creator-first voice
  • Retail-aware--understands that Bloom is a retail-first CPG business


Miscellaneous:

  • 2–4 years experience in CRM, influencer operations, or lifecycle marketing
  • Hands-on experience with Klaviyo (flows, segmentation, reporting)
  • Experience with GRIN or comparable influencer SaaS
  • Understanding of TikTok Shop and affiliate ecosystems
  • Comfort working in fast-growth CPG environment
  • Proficient in Google Sheets for tracking and reporting
  • Ability to manage multiple brands and product categories within portfolio
  • Strong work ethic and commitment to excellence, with the ability to motivate and inspire others to achieve their best


Benefits:

  • Fun and inclusive work environment with a super collaborative team
  • Access to Company Insurance (Health, Dental, Vision)
  • Company-wide events
  • 401(k) plan that the company matches because your future should bloom as well
  • Generous PTO because work-life balance is important
  • A brand new company laptop (yes, it’s Apple)
  • Access to all the Bloom supplements and swag so you can bloom into your best self!


Bloom is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.


This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or assign additional duties as necessary.

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Project Engineer - CRM New Product Development
Salary not disclosed
Minnetonka, MN 2 days ago
Job Title: Project Engineer - CRM New Product Development

Job Duration: 10+ months

Job Location: Minnetonka, MN 55345


Job Summary

The client is seeking a highly motivated Project Engineer (Contractor) to support Cardiac Rhythm Management (CRM) New Product Development initiatives. This role will support a senior project lead and is responsible for driving day to day execution of assigned project activities, with a strong emphasis on vendor coordination, material procurement, schedule adherence, and cross functional alignment. The ideal candidate is a self starter who can take ownership of assigned deliverables, work independently with minimal direction, and proactively resolve issues in a fast paced, regulated medical device environment.

Key Responsibilities


  • Design, communicate, and execute detailed operational plans to complete assigned project deliverables in support of CRM new product development programs.
  • Monitor project progress and performance against defined schedules, milestones, and commitments; proactively identify risks, delays, or resource constraints.
  • Take ownership of issue resolution by identifying root causes, driving corrective actions, and escalating when appropriate to minimize schedule and cost impacts.
  • Coordinate vendor activities, including:

    • Communicating technical and schedule requirements
    • Tracking material availability and delivery timelines
    • Holding vendors accountable for meeting agreed upon milestones and quality expectations





  • Support material procurement activities by interfacing with Supply Chain and external suppliers to ensure timely availability of components and materials required to meet project needs.
  • Identify, secure, and coordinate cross functional resources required to execute project tasks, including R\&D, Quality, Regulatory, Supply Chain, and Material Compliance teams.
  • Develop and maintain project schedules, task plans, and status reports using established project management tools (e.g., MS Project, Smartsheet).
  • Coordinate engineering documentation and project artifacts in compliance with design control, quality system, and documentation requirements.
  • Prepare and present clear, concise project updates to stakeholders, including progress, risks, mitigation plans, and upcoming milestones.
  • Support design owners by clarifying design intent and technical requirements when interfacing with vendors or cross functional partners, reducing burden on core design teams.
  • Participate in meetings and forums as needed to support project execution, issue resolution, and alignment across functions.


Required Qualifications


  • Bachelor's degree in Engineering (Mechanical, Electrical, Biomedical, or related discipline).
  • 3-5 years of experience supporting engineering or product development projects in a regulated environment.
  • Demonstrated ability to manage multiple tasks, priorities, and stakeholders simultaneously.
  • Strong communication skills, with the ability to effectively interface with vendors, engineers, and cross functional partners.
  • Proven ability to work independently as a self directed contributor, taking ownership of tasks and determining the best path to execution with minimal supervision.
  • Working knowledge of project management principles and tools (e.g., MS Project, Smartsheet, or equivalent).


Preferred Qualifications


  • Experience in the medical device industry (strongly preferred).
  • Familiarity with FDA QSR, ISO 13485, and design control processes.
  • Experience coordinating or managing external vendors or contractors, including schedule tracking and delivery accountability.
  • Prior exposure to new product development (NPD) programs.
  • Ability to operate effectively in environments with ambiguity and evolving priorities.


Success in This Role


  • Within the first 6-12 months, success will be demonstrated by:
  • Consistent on time delivery of assigned project deliverables
  • Positive feedback from project stakeholders and cross functional partners
  • Effective management of vendor timelines and material deliveries
  • Ability to navigate ambiguity, anticipate issues, and proactively drive solutions
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Sales CRM Analyst
Salary not disclosed
Chicago, IL 6 days ago

Reporting to the Chief Operating Officer the Sales/CRM Operations Analyst is responsible for managing the processes, tools, and technologies that support the field sales team. This role gives the chosen individual the opportunity to positively impact the growth of our company.


Duties/Responsibilities:

  • Perform sales data analytics and reporting
  • Assist with sales forecasting and territory planning
  • Assist with the development and implementation of sales strategies
  • Cross-department collaboration (e.g. sales, finance and marketing)
  • Assist with sales incentive compensation design and tracking
  • Assist with defining sales process and associated key performance indicators
  • Sales process optimization to enhance productivity
  • Support territory design, management, and targeting
  • Provide market trends
  • Assist in the development and implementation of sales training and development initiatives
  • Assist with CRM implementation and maintenance
  • Oversee vendor credentialling
  • Ensure compliance with sales policies, practices and procedures
  • Manage expenses in a judicious manner
  • Represent the company professionally at all times


Requirements:

  • Bachelor’s degree in related field
  • Three to five years business experience in increasingly responsible roles
  • Minimum 2 years’ experience in sales operations or similar role
  • Experience with CRM implementation preferred
  • Pharmaceutical industry experience a plus
  • Ability to work independently
  • Excellent time management skills
  • Excellent analytical and organizational skills
  • Ability to travel up to 25% as required to clinical sites and company meetings.
  • Ability to communicate effectively with medical professionals
  • Capacity for collaboration with all employees of the company
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Sr. Regional Leadless Specialist, CRM - San Francisco, CA
Salary not disclosed

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution Β·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in San Francisco, CA in the Cardiac Rhythm Management Leadless division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You'll Work On

The Regional Leadless Specialist provides technical, clinical, educational and sales support to ensure adoption and growth of Abbott leadless technology. The Regional Leadless Specialist works closely with the internal and external customers to drive therapy adoption and procedural success.

Job Duties:

  • Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients for leadless pacing.
  • Provide procedural support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes.
  • Assist in education and training activities for Abbott personnel.
  • Stay abreast of and communicates clinical data regarding leadless CRM products.

- Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.- Provide market intelligence for fine-tuning of therapy training and expansion plans.

  • Liaison with marketing for technology improvements and next generation product feedback.
  • Complete administrative reporting as assigned.
  • Exercise judgment in planning and organizing work; monitors performance and reports status.
  • Uses best business practices to ensure success and cost effectiveness in areas of responsibility.
  • Ensures employee compliance with Abbott policies and practices.

Qualifications:

Required:

  • Bachelor's degree in a relevant technical field, engineering) or equivalent/related experience.
  • 3-5 (change to 7+ yrs for Prin CS) years clinical medical device experience or equivalent, ideally with CRM products.
  • A comprehensive ability to analyze and evaluate technologically complex devices
  • Ability to collaborate and work with others effectively.
  • High-level of comfort in navigating the medical environment, to include labs and hospital settings.
  • Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed.
  • Ability to prepare and present effectively written and verbal communications.
  • Thorough familiarity with medical device industry policies, operations and procedures.
  • Expert verbal and written communication, interpersonal and presentation skills.
  • Demonstrated working knowledge of frequently used personal computer programs and applications, such as, Microsoft Office.
  • This position requires a considerable amount of business travel.

Preferred:

- Previous cardiac leadless device training/education certification or designation.- Previous sales experience and/or demonstrated business acumen.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews.

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.

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Enterprise Applications Administrator
Salary not disclosed
Pittsburgh 5 days ago
Enterprise Applications Administrator SVC HS Information Technology
- Pennsylvania-Pittsburgh
- (26000328) The Enterprise Applications Administrator supports applications across the University of Pittsburgh's Health Sciences, building custom solutions and providing system configuration, integrations, security, and operational support.

Slate CRM is the primary system supported by this role, though additional applications may be supported as institutional needs evolve.

This is a customer-facing technical role requiring strong communication skills to collaborate with functional stakeholders, gather requirements, and clearly communicate technical information to non-technical audiences.

This position is hybrid, with an expectation of three (3) days on-site and two (2) days remote per week.

Minimum Qualifications ??? Strong communication and customer service skills, with the ability to work effectively with technical and non-technical customers.

??? Experience building custom solutions and configurations within enterprise or SaaS applications.

??? Experience with application configuration, data management, and technical troubleshooting.

??? Demonstrated ability to develop solutions using HTML, CSS, and JavaScript.

Preferred Qualifications ??? Experience administering Slate CRM and building custom solutions within the platform.

??? Experience supporting admissions, enrollment, or other student-facing systems.

??? Experience developing data integrations between systems Job Summary Serves as subject matter expert and leads the design and development of systems and applications at an expert level.

Determines and recommends approaches and/or solutions for software and systems.

Leads other team members; manages technical aspects of projects.

Essential Functions ??? Build and implement custom solutions within enterprise applications to meet evolving business requirements and enhance system capabilities ??? Administer, configure, and support enterprise applications in accordance with university policies and standards.

??? Design and develop automated workflows, custom forms, and portals that streamline processes and improve user experience.

??? Create and maintain data integrations, imports, and exports to connect systems and enable data flow across the enterprise.

??? Develop custom interfaces and functionality using HTML, CSS, and JavaScript to extend application capabilities beyond out-of-the-box features.

??? Apply design and usability principles to build accessible, user-friendly solutions that meet institutional needs.

??? Serve as a technical point of contact for customers, clearly communicating system capabilities, solution designs, issues, and timelines.

??? Monitor performance, troubleshoot issues, and coordinate resolution with IT teams and vendors.

??? Manage user access, roles, permissions, and security settings.

??? Maintain documentation and support change management and operational procedures.

Physical Effort Light, Little physical effort.

Duties are primarily Sedentary.

May be required to move objects up to 25 pounds occasionally.

Assignment Category: Full-time regular Job Classification: Staff.Applications Systems Analyst IV Job Family: Information Technology Job Sub Family: Programming & Development Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 7 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: M-F 8:30am-5pm; 3 days in office, 2 days remote.

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume Optional Documents: Not Applicable PI283011285
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Associate Manager, CRM
✦ New
🏒 Versace
Salary not disclosed
New York, NY 1 day ago

Responsibilities include:


General

  • Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
  • Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
  • In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an β€œalways-on” approach to their experience with Versace
  • With direction from retail leadership and manager, generate and propose action plans per boutique
  • Coordinate development initiatives across retail & digital channels and touch points
  • Articulate best practices sharing in these regions
  • Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)


Technical Responsibilities

  • Coordinate monthly Clienteling App training schedules for retail teams
  • Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
  • Support retail network with business critical requests and supplying client lists
  • Oversee all administrative Clienteling app requests
  • Compile data quality reports and distribute amongst the retail network


Experience & Key Competencies:

  • Bachelor’s degree required
  • 5+ years of work experience in CRM/Clienteling
  • Experience within the luxury and/or fashion environment preferred
  • Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
  • A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
  • Strong oral and written communication and presentation skills


Versace Perks:

  • Generous PTO & Holiday Schedule
  • Summer Fridays
  • Exclusive Employee Sales
  • 401k Match
  • Paid Parental Leave
  • Commuter Benefits


At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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Senior Application Developer - ERP Systems
✦ New
Salary not disclosed
Oakland, California 14 hours ago
Senior Engineer – ERP Application Support (Finance & HR)

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities.

The Position: We are seeking a Senior Engineer – ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations.

The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations.

The salary range for the Senior Engineer at Center For Elders Independence is $93,850 - $140,744 per year. Wages/salary are based on the market for the Senior Engineer, as well as experience, skills, abilities and work history

Key Responsibilities:

- Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements.
- Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership.
- Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate.
- Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems.
- Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required.
- Maintain technical and operational documentation for ERP configurations, workflows, and support procedures.
- Provide user support, training assistance, and guidance to Finance and HR staff.
- Assist with knowledge transfer and onboarding for new application support staff.

Education & Experience:

- Associate's degree in Computer Science, Information Technology, Finance, or a related field.
- 5+ years of experience in ERP application support, configuration, or enterprise application operations.
- Proven experience supporting financial or HR systems in a regulated environment.
- Experience working with vendors and third-party service providers.
- Technical Skills
- Strong hands-on experience supporting ERP systems for Finance and HR.
- Working knowledge of SQL for data validation and troubleshooting.
- Familiarity with application integrations and data flows across enterprise systems.
- Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution.
- Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective.
- Strong analytical and problem-solving skills.
- Clear communication skills for working with business users and technical teams.

Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled.
Not Specified
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Manager SAP Client Services Applications
Salary not disclosed
Dallas, TX 6 days ago

Global luxury retailer is looking for a Manager Client Services Application


The Manager, Client Services Application is responsible for the comprehensive management, support, and optimization of our diverse suite of client services applications, which are fundamental to delivering an elevated client experience within our best-in-class call center. The successful candidate will oversee both our existing legacy environment and a growing portfolio of complex, cloud-based platforms, including Salesforce Service Cloud, Commerce Cloud, Vonage, and new Order Management System (OMS) platforms.


Responsibilities

  • Application Management & Support: Provide expert-level application management and support for a wide array of client services applications, ensuring high availability, optimal performance, and seamless operation for our call center.
  • Cloud-Based Platform Expertise: Oversee and manage complex, robust cloud-based applications, leveraging their capabilities to deliver an elevated and consistent client experience.
  • System Oversight: Maintain a complete and holistic overview of all applications supporting the call center, ensuring they collectively contribute to a best-in-class operational environment.
  • Hybrid Environment Management: Strategically manage and support both existing legacy systems and integrate new, cutting-edge platforms, ensuring smooth transitions and interoperability.
  • New System Implementation & Optimization: Lead the support, maintenance, and optimization efforts for key new systems, including Salesforce Service Cloud, Salesforce Commerce Cloud, Vonage, and new Order Management System (OMS) platforms.
  • Business Continuity: Play a critical role in ensuring the business continuity of call center operations, with support responsibilities becoming increasingly vital as the call center grows in scale and complexity.


Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • Minimum of 4+ yrs with SAP products. SD, FICO, CRM, Logistics, etc.
  • Minimum of 4+ years of progressive experience in application management, support, or a similar role, specifically within a client services or call center environment.
  • Demonstrated expertise in managing and supporting complex, cloud-based application ecosystems.
  • In-depth, hands-on experience with Salesforce Service Cloud and Salesforce Commerce Cloud is essential.
  • Familiarity with communication platforms such as Vonage.
  • Full end to end payment handling and processing / setup and integration.
  • Proven experience with Order Management Systems (OMS) platforms.
  • Ability to effectively manage and support both legacy and modern application environments.
  • Strong understanding of the software development lifecycle (SDLC) and experience contributing to system enhancement and development projects.
Not Specified
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Enterprise Application Architect (.NET, Azure)
🏒 Trustech
Salary not disclosed
Draper, UT 5 days ago

The Enterprise Application Architect is responsible for defining and driving the product’s technical vision using Azure cloud-based solutions and event-driven architectures. This role requires a big-picture mindset, leveraging architectural best practices in software design and implementation to guide teams toward successful productization.

The ideal candidate has strong experience designing and building scalable cloud solutions grounded in Domain-Driven Design (DDD) principles and Microservices architecture within a highly collaborative Agile environment. Deep expertise in the .NET technology stack is essential, as you will work closely with engineering leads to ensure accurate and high-quality implementation.

The Enterprise Application Architect is expected to continuously expand their knowledge of emerging Azure capabilities and proactively integrate relevant services into the platform. Strong communication skills are critical, with the ability to clearly articulate technical concepts and architectural decisions to both technical teams and leadership.

Responsibilities

  • Design and develop highly scalable, cloud-native applications on the Azure platform, leveraging modern paradigms such as microservices, serverless computing, and containerization using core services including Azure Functions, AKS, Azure Service Bus, Stream Analytics, Azure IoT, and Azure SQL.
  • Provide technical leadership to feature teams during design, support developers throughout implementation, and guide DevOps teams during deployment.
  • Define and evolve cloud application architecture; assess technical feasibility; conduct product design reviews with engineering leads and team members.
  • Develop deep domain expertise and identify, analyze, and resolve architectural weaknesses, including scalability bottlenecks, domain modeling issues, and application-level conflicts.
  • Stay current with industry trends and emerging technologies, applying optimal design patterns to ensure highly available, resilient, and scalable solutions.

Requirements

  • Bachelor’s degree in a technical field or 10+ years of equivalent professional or military experience preferred.
  • Master’s degree in Computer Science, Engineering, or a related field preferred.
  • Minimum seven (7) years of hands-on experience architecting, designing, and developing enterprise-scale, cloud-based software solutions within an Agile environment.
  • Strong proficiency in designing and building applications using ASP.NET Core and modern cloud paradigms, including containers and serverless technologies.
  • Minimum five (5) years of C#/.NET development experience with deep expertise in ASP.NET Core.
  • Proven experience architecting highly available, horizontally scalable systems.
  • Hands-on experience designing and managing release processes, code merging and promotion strategies, CI/CD pipelines, and configuration management.

Technical Expertise

  • Domain-Driven Design (DDD), Event-Driven Architecture, distributed systems
  • Microservices and Micro-frontend architectures
  • ASP.NET Core, RESTful APIs, API Management
  • Azure Functions, Logic Apps, Azure Integration Accounts, Azure Stream Analytics
  • Container platforms and Azure Kubernetes Service (AKS)
  • Identity and Access Management (Azure AD, Azure AD B2C, OAuth2)
  • Azure SQL and NoSQL solutions, including Azure Table Storage
  • Azure IoT, ARM templates, DevOps pipelines, CLI scripting (preferred)
  • Cloud monitoring tools such as Azure Log Analytics, Azure Monitor, and Application Insights
  • Enterprise Architect modeling (preferred)
  • Experience with D365 CRM, React, and Progressive Web Applications (preferred)
Not Specified
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Application Services Manager
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

Application Services Manager

Location: On-site in Phoenix, AZ

Travel: Up to 20% as needed


A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.


Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business unitsβ€”including manufacturing, finance, insurance, and more.


Key Responsibilities

Application Operations & Support

  • Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
  • Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
  • Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
  • Onboard new systems into support structures, assign ownership, and enforce configuration best practices.

Service Management & Delivery

  • Monitor service KPIs and improve application resiliency through strategic remediation and planning.
  • Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
  • Enforce IT governance processes aligned with incident, change, and problem management frameworks.

Enhancement & Change Coordination

  • Prioritize and coordinate application enhancements based on business needs and team capacity.
  • Work alongside analysts, developers, and external vendors to manage application evolution.
  • Support compliance, DR/BCP planning, and service documentation efforts.

Team & Vendor Coordination

  • Act as the liaison between technical teams and business leaders for escalated support and application strategy.
  • Coordinate vendor escalations and monitor service-level agreements (SLAs).
  • Champion end-user satisfaction and support seamless operations through clear communication and documentation.


Required Qualifications

  • 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
  • Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
  • Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
  • Experience with ITIL-based service management processes (incident, change, problem).
  • Proven ability to communicate clearly with technical and non-technical stakeholders alike.

Preferred

  • Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
  • Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
  • Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
  • Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plusβ€”but not required.


Why Join?

  • Join a values-driven team committed to affordable solutions and social impact.
  • Work alongside highly respected IT leaders and a supportive, people-first culture.
  • Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
  • Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
  • Be part of a team where your ideas matter, and your growth is prioritized.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
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Lead Application Developers
Salary not disclosed
Florham Park, NJ 2 days ago
IT: ADP Technology Services, Inc.

seeks Lead App Developers at our Florham Park, NJ loc.

to prticp in SDLC, incl plan, constrctn, test, rvws, & demos.

Bach's deg in Comp Sci, Comp Engg, Info Sys, or a rel'd field + 6 yrs of rel'd exp req.

ADP will also accept a master's deg + 4 yrs of rel'd exp.

4 years of exp must incl: .NET Frmwrk; C#; SQL Server; API dev; Web Services; Unit test; JavaScript; Angular; React; & .NET Core.

Annual base salary range for this position is $132,585 to $222,200.

Benefits listed at: /en/life-adp.

To apply, pls respond to req.

274163 at Alt, applicants may mail resume to the following address rfrncng req.

274163, 1 ADP Blvd., MS 248, Roseland, NJ 07068.

JobiqoTJN.

Keywords: Web Developer, Location: Florham Park, NJ
- 07932
Not Specified
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Application System Analyst I - IM Support Business
✦ New
🏒 Christus Health
Salary not disclosed
Description Summary: The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

The Systems Analyst I will provide application support and optimization.

They work closely with the Service Desk to assist in responding to service requests.

The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.

This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance.

The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.

Collaborates across project borders with other teams.

Thinks outside the box and proposes practical solutions to issues.

Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration.

Applies basic understanding of information technology, including systems, applications, operations, and support.

Utilizes application training, application web site and application resource materials regularly and effectively.

Cleary understands customer needs and expectations.

Accurately documents business processes and workflows; communicates these with project team and stakeholders.

Maintains a working level understanding of assigned department operations, processes, and environment.

Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.

Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions.

In addition, using current and projected data, provides recommendations in assigned application.

Responsible for completing basic gap analysis, and providing recommendations.

Consistently follows up with end users.

Able to ask the right questions to obtain understanding of end user issues and needs.

Seeks information from others when end user issues appear to pose significant risks.

Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options.

Contributes to strategy discussions by identifying options with associated pros and cons with team members.

Adhere to organization standards for system configuration and change control.

Demonstrates core technical proficiency in application.

Able to independently design and configure application.

Has a basic understanding of and performs fact/data gathering and analysis with limited direction.

Designs basic workflows.

Begins to demonstrate mastery of at least one application.

Collaborate and develop strong relationships with end user communities, customers and business partners.

Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.

Coordinates code changes with appropriate vendor related to financial and business application issues.

Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.

Share industry best practices from vendors with Operational Leaders.

Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.

Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.

Follows strict change management processes ensuring proper approval, testing, and validation of system changes.

Written documentation requires minimal to no edits, has the confidence of the requestors and project team.

Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work.

Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way.

Proactively and independently troubleshoot and resolve minor incidents and requests.

Completes task with attention to detail and high level of quality.

Performs self-review process prior to completion.

Design configuration require minimal additional QA by peer or lead analyst.

Manages low to medium complexity projects/requests.

Collaborates with team members as needed.

Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.

Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.

Ensures vendors meet agreed upon SLAs and follow processes.

May be required to travel to perform duties.

May be required to work additional hours as needed during critical problems.

Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.

Performs other duties as assigned.

Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.

Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience1+ Years of experience within healthcare, business, or information systems discipline Solves minor to moderate incidents with direction Develops new functionality for requests with direction Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time
Not Specified
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Platform Engineer​ Manager - Applications
$58.17 - 71.01
Boston, MA 5 days ago

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesβ€”and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity toolsβ€”including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applicationsβ€”are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Β 

Key Responsibilities:

  • Engineering & Administration
  • Manage and configure enterprise application services across both legacy and cloud platforms.
  • Lead upgrades, rollouts, patching, and migrations for a variety of applications.
  • Conduct health checks, monitoring, troubleshooting, and performance tuning.
  • Integrate applications with third-party platforms or in-house solutions.
  • Support complex deployments and ensure high availability of services.
  • Governance, Documentation & Support
  • Define and maintain SOPs, administrative practices, and end-user documentation.
  • Develop governance frameworks around licensing, lifecycle, and architecture.
  • Provide Tier 3 escalation support and resolve complex technical issues.
  • Mentor service desk teams and promote best practices in application usage and management.
  • Collaboration & Cross-Team Engagement
  • Coordinate with network, security, and support teams for seamless application service delivery.
  • Participate in planning, migrations, upgrades, and project execution.
  • Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Β 

Core Focus Areas:

  • Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
  • Drive standardization and operational consistency across the firm’s application portfolio.
  • Provide leadership and guidance within the M365 Application Governance Council.
  • Contribute to the strategy and implementation of productivity-enhancing tools firmwide.


What You'll Bring

Experience Required:

  • 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
  • Proven experience in Adobe Creative Cloud deployment and productivity enablement.
  • Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
  • Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
  • Scripting and bulk administration
  • Automating service management
  • Data analysis and backend reporting
  • Visualizing application performance metrics
  • Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
  • Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
  • Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
  • Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
  • Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
  • Strong incident management, security compliance, and vulnerability remediation experience.
  • Track record in defining KPIs and reporting on performance and service stability.
  • Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
  • B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

  • Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
  • Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
  • Prior involvement in enterprise-level security policy enforcement and tooling compliance.
  • Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
  • Key Attributes for Success:
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proactive problem-solver with a collaborative mindset.
  • Clear, confident communicator with strong documentation capabilities.


Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary range for this role in Atlanta is $121,000.00 - $147,700.00Β 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

  • Dental coverage, including up to $5,000 in orthodontia benefits

  • Vision insurance with coverage for both glasses and contact lenses annually

  • Reimbursement for gym memberships and other fitness activities

  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

  • Paid sick time on an as needed basis



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

permanent
View & Apply
Platform Engineer Manager - Applications
🏒 Boston Consulting Group
$58.17 - 71.01
Lynn, Massachusetts 5 days ago

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesβ€”and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity toolsβ€”including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applicationsβ€”are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

  • Engineering & Administration
  • Manage and configure enterprise application services across both legacy and cloud platforms.
  • Lead upgrades, rollouts, patching, and migrations for a variety of applications.
  • Conduct health checks, monitoring, troubleshooting, and performance tuning.
  • Integrate applications with third-party platforms or in-house solutions.
  • Support complex deployments and ensure high availability of services.
  • Governance, Documentation & Support
  • Define and maintain SOPs, administrative practices, and end-user documentation.
  • Develop governance frameworks around licensing, lifecycle, and architecture.
  • Provide Tier 3 escalation support and resolve complex technical issues.
  • Mentor service desk teams and promote best practices in application usage and management.
  • Collaboration & Cross-Team Engagement
  • Coordinate with network, security, and support teams for seamless application service delivery.
  • Participate in planning, migrations, upgrades, and project execution.
  • Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

  • Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
  • Drive standardization and operational consistency across the firm's application portfolio.
  • Provide leadership and guidance within the M365 Application Governance Council.
  • Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

  • 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
  • Proven experience in Adobe Creative Cloud deployment and productivity enablement.
  • Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
  • Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
  • Scripting and bulk administration
  • Automating service management
  • Data analysis and backend reporting
  • Visualizing application performance metrics
  • Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
  • Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
  • Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
  • Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
  • Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
  • Strong incident management, security compliance, and vulnerability remediation experience.
  • Track record in defining KPIs and reporting on performance and service stability.
  • Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
  • B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

  • Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
  • Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
  • Prior involvement in enterprise-level security policy enforcement and tooling compliance.
  • Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
  • Key Attributes for Success:
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proactive problem-solver with a collaborative mindset.
  • Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

permanent
View & Apply
APP Acute Care Trauma- Weekends
Salary not disclosed
Kansas City 2 days ago

Position Title APP Acute Care Trauma- Weekends Bell Hospital Position Summary / Career Interest: Schedule Options: Fri- Sun or Sat-Mon The Advanced Practice Provider (APP) APRN Trauma Surgical manages health problems and coordinates health care for Surgical patients in acute care or in-patient settings for pre- or post-surgical patients in the Trauma program or service line.

These APPs deliver patient care and medical services to individuals and families by utilizing standards of care in accordance with State and Federal rules and regulations to assess health status, diagnose medical conditions, develop medical plan of care, implement treatments and evaluate patient responses in collaboration with collaborative/sponsoring physician as described in a Collaborative Practice Agreement.

Responsibilities and Essential Job Functions Able to evaluate medical problems of clients in the assigned practice setting and appropriately requests consults to other specialties when indicated.

Provides education to patients and/or families about preventive care, medical issues and use of prescribed medical treatments and/or medications pertinent to the neonatal patient's condition.

Creates diagnostically appropriate treatment plans Documents all medical evaluation, diagnoses, procedures, treatments, outcomes, education, referrals and consultations consistent with NCQA, The Joint Commission, state regulatory standards and evidenced-based standards of care.

Maintains documentation compliance for appropriate coding and billing.

Facilitates evaluation of records by physician(s), peers and quality standards according to protocols and receives and implements constructive directives.

May refer complex and high priority cases to collaborating physician with regards to complicated diagnostic problems, serious illness, complicated therapeutic problems and re-evaluation of chronic conditions.

Provides medical and emergency interventions appropriate to the client's needs; prescribes and monitors medications appropriate to the diagnosis; orders and monitors the appropriateness of emergency interventions.

Maintains collegiality with all members of the inter-disciplinary team.

Utilizes appropriate chain-of-command and communicates with specialty practice Program Director, APP Director and Medical Director of any clinical issue and contributes to quality improvement or process improvement as necessary.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Master's Degree in Physician Assistant OR Master Degree Nursing from an accredited program in Advanced Practice Nursing for APRNs OR Doctor of Nursing Practice from an accredited program in Advanced Practice Nursing for APRNs Age appropriate training for "population served" may depend on APRN/PA program training and may require additional training as determined by the department Preferred Education and Experience Previous APRN or PA experience Required Licensure and Certification Licensed Physician Assistant (PA)
- State Board of Healing Arts copy of the current PA license for the State of Kansas and/or Missouri (depending on practice locations) OR Advanced Practice Registered Nurse (APRN)
- State Board of Nursing copy of the current APRN license for the State of Kansas and/or Missouri (depending on practice locations) Basic Life Support Heartsaver (BLS HS) (Non-Clinical)
- American Heart Association (AHA) Advanced practice certification required.

APRNs may obtain within one year of date of hire; Specific certification may be required depending on specialty Time Type: Full time Job Requisition ID: R-46411 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Director, Application Development
🏒 ADP Technology Services, Inc.
Salary not disclosed
Roseland, NJ 5 days ago
IT: ADP Technology Services, Inc.

seeks Director, Application Development at our Parsippany, New Jersey loc.

to dirct the activities of a s/w appl dvlpmnt funct for sftwre appl.

enhancements & new prdcts.

Bach's deg in Comp Sci, Comp Engg, Info Sys, or rel'd field + 10 yrs of rel'd exp req.

ADP will also accept a MA deg + 8 yrs of rel'd exp.

5 yrs of exp must incl: Dev.

of app.

n-tier arch.

using design patterns; SOA principles; Web svcs.; RESTful API; RDBMS/SQL; Java; J2EE; User Int.

using JavaScript libs.; XML & JSON data formats; Spring frameworks; Java Persistence API; Unit testing & integration testing using JUnit; Responsive design; Version Ctrl., incl.

Git, CVS, & Subversion; Agile methodologies; Integrated Dev.

Env.

(IDE) tools, incl.

IntelliJ or Eclipse; & Continuous integration & continuous depls.

(CI/CD) using Jenkins.

Annual base salary range for this position is: $162,528 to $293,800.

Benefits listed at: /en/life-adp.

To apply, pls respond to req.

274424 at Alt, applicants may mail resume to the following address rfrncng req.

274424, 1 ADP Blvd., MS 248, Roseland, NJ 07068.

JobiqoTJN.

Keywords: Application Development Director, Location: Roseland, NJ
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Not Specified
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Senior Application Developers
🏒 ADP Technology Services, Inc.
Salary not disclosed
Roseland, NJ 5 days ago
IT: ADP Technology Services, Inc.

seeks Sr Application Developers at our Roseland, NJ loc.

to prtcpt in SDLC, incl.

plan, constrct, test, reviews, & demos.

Bach's deg in Comp Sci, Comp Engg, Info Sys, or a rel'd field + 5 yrs of rel'd exp req.

ADP will also accept a master's deg + 3 yrs of rel'd exp.

3 yrs of exp must incl: Java, J2EE; Java spring boot; SOA; OOAD; OOP; Angular; Typescript/Javascript; Eclipse; Spring Tools; VSC IDE; ORMs, incl.

MyBatis; Restful & SOAP-based web servcs, incl.

JSON & XML; Unit tstng frwks, incl.

Junit & Jest; SQL Data Store-MySQL; AWS RDS; Python; Kubernetes; Jenkins CI/CD frwk; PyCharm IDE; Docker.

Annual base salary range for this position is $128,589 to $142,200.

Benefits listed at: /en/life-adp.

To apply, pls respond to req.

274483 at Alt, applicants may mail resume to the following address rfrncng req.

274483, 1 ADP Blvd., MS 248, Roseland, NJ 07068.

JobiqoTJN.

Keywords: Web Developer, Location: Roseland, NJ
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Technology Applications Spec. II TS Field Support
Salary not disclosed
Parma 5 days ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: IT Field Support Location: Parma, OH (ONSITE) Duration: 6 Months Contract Dress Code: Business Casual Interview Type: Virtual, 2nd interview in person Summary The hiring managers are seeking candidates with demonstrable application/software support skills to provide production support for expanding services in Print & Mail operations.

Key Application Services Workflow Development: Process Director (RPD) Print-on-Demand: Weborder commerce systems Production Control & Billing: Avanti Slingshot Client Onboarding: QC and UAT processes Knowledge of infrastructure (networking, Active Directory, etc.) is helpful but not the primary focus.

Experience with ServiceNow or other ticketing systems is preferred, along with supporting enterprise or business process applications.

Coding and scripting skills (bash, PowerShell, JavaScript, Python, or similar) are considered a plus.

Responsibilities Provide production support for enterprise applications and business processes Perform QC and UAT for new client onboarding Troubleshoot and resolve application issues methodically Record all time and activity in the Activity Tracking system Complete administrative tasks accurately and on time Maintain professional relationships with customers and colleagues Present a professional image in dress and behavior Deliver excellent customer service, including presenting new concepts and ensuring implementation Requirements Bachelor s degree or equivalent experience in a related field Advanced computer and connectivity competencies Strong written and verbal communication skills Self-motivated with strong organizational and interpersonal skills Ability to prioritize work independently Proficiency in Microsoft Office Suite Familiarity with office computing products, equipment, and data communications Experience with enterprise applications or business process applications Excellent customer service and follow-up skills Metasys Technologies is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
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