Nlc Directory Jobs in Usa
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Account Sales Representative | Entry Level Opportunity!
Are you a goal-driven entry-level professional who thrives in a fast-paced, people-focused environment? Join NLC Direct, a leader in relationship-driven sales and local market outreach, as our next Account Sales Representative in Fort Myers, FL.
About the Role:
As an Account Sales Representative, you’ll engage directly with customers through in-person outreach and personalized sales interactions. You’ll build strong relationships, represent top-tier services, and drive business growth within your local community.
What You’ll Do:
- Build and maintain customer relationships through on-site meetings and field-based sales strategies
- Deliver high-impact presentations tailored to client needs
- Represent trusted brands with professionalism, clarity, and enthusiasm
- Collaborate with a team that values growth, accountability, and success
- Track and report performance metrics with accuracy and initiative
What We’re Looking For:
- Strong communication and interpersonal skills
- A competitive mindset and self-motivated attitude
- Ability to thrive in a field-based, client-facing role
- No prior sales experience required – just a willingness to learn and grow
- Full-time availability and reliable transportation
Why Join NLC Direct?
- Supportive team culture focused on mentorship and career development
- Uncapped earning potential with performance-based incentives
- In-depth training and professional development
- Opportunities for rapid advancement within a growing organization
Description
• 4-6 years of Tier 3 System or Network Administrator experience, with a focus on supporting VDI networks for both classified and non-classified environments.
• At start date, must possess a valid security certification in ACTIVE status.
• Experience with the following:
• Windows 11
• Windows Server 2016/2019
• Active Directory
• McAfee products
• VDI Thin Client networks
• VOIP phones
• OneDrive
• Microsoft Teams.
• Technical Proficiency:
• STIG Compliance: Proven experience in applying and documenting DISA’s Security Technical Implementation Guides (STIGs) to ensure systems meet stringent security requirements.
• VMware: Extensive experience with VMware, including installation, configuration, and management of virtualized environments.
• Advanced Microsoft Active Directory and Group Policy Objects: Strong skills in managing and configuring Active Directory and Group Policy Objects to control and secure Windows environments.
• System Center Configuration Manager (SCCM): Experience working with SCCM for deploying software, managing updates, and ensuring compliance across the network.
• Storage Area Networks (SANs): Proficiency in managing SANs, including configuration, provisioning, and maintenance to support enterprise storage needs.
• Experience in securing a Windows environment to include applying and documenting DISA’s Security Technical Implementation Guides (STIGs).
• Ability to gain IMO Level 4 access from the NEC (Network Enterprise Center) which requires:
• Advanced Competency: IMO Level 4 indicates a high level of expertise and competency in managing and securing information systems. This includes a thorough understanding of network security protocols, information assurance, and system administration.
• Certification Requirements: To qualify for IMO Level 4, individuals must have advanced certifications such as CompTIA Security+, CISSP (Certified Information Systems Security Professional), or other equivalent certifications. These certifications ensure the individual has the necessary knowledge and skills in cybersecurity and information management.
• Responsibilities: IMO Level 4 personnel are responsible for the comprehensive oversight of network operations, including implementing and managing security measures, ensuring compliance with DoD directives and standards, and overseeing the daily operations and maintenance of IT systems.
• Access Authorization: Achieving IMO Level 4 certification is crucial for gaining authorization to access and manage DoD networks, especially those involving classified information. This level of access is granted based on the individual's proven expertise and the necessity for this role.
• Strong self-motivation and ability to stay focused.
• Excellent communication skills, outstanding customer service, team building, and consensus-building abilities.
• Ability to organize and plan work independently or collaboratively in a rapidly changing environment.
• Responsible for handling after-hours on-call support as necessary.
• Analytical mindset with attention to detail, accuracy, and consistent follow-through.
• Ability to exercise discretion and independent judgment when handling situational occurrences.
• Ability to provide technical support across secure and non-secure networks.
• Proven ability to work with senior leaders in a Joint Operations Center, demonstrating polished technical skills and a professional mindset.
• Excellent written and oral communication skills.
• Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.
• All applicants must have current DoD Top Secret clearance day one and prior to entry on duty with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret / SCI.
Skills
Windows, System administrator, Active directory, Windows server, Windows administration, Infrastructure, Office 365
Top Skills Details
Windows,System administrator,Active directory,Windows server,Windows administration,Infrastructure
Additional Skills & Qualifications
Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks:
• Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks.
• Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions.
• Deploy and troubleshoot software applications and security patches specific to VDI Thin Client environments.
• Maintain VDI Thin Client systems in a fully operational state through monitoring, alerting, troubleshooting, and performing repair and restoration activities.
• Assist end users with VDI Thin Client-related issues, ensuring high levels of customer service and support.
• Manage system security and access controls, ensuring compliance with relevant standards and policies.
• Provide input to and maintain Standard Operating Procedures (SOPs) related to VDI Thin Client networks, and document service workflows, system configurations, and routine tasks.
• Perform periodic reporting on VDI Thin Client system status, including uptime, incidents, problems, and open issues.
• Provide technical support and administration for VOIP phones, ensuring seamless integration and functionality on both classified and non-classified networks.
• Administer and support Microsoft Teams, facilitating communication and collaboration across secure and non-secure networks.
• Support senior leaders by demonstrating strong technical skills and professionalism to ensure seamless IT operations critical to the organization’s mission success.
• Other duties as assigned.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Honolulu, HI.
Pay and BenefitsThe pay range for this position is $38.08 - $43.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Honolulu,HI.
Application DeadlineThis position is anticipated to close on Mar 24, 2026.
h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Splunk Engineer/Cloud Logging Engineer (CLS Support)
Job ID
2026-2158
# of Openings
1
Overview
Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.
Responsibilities
- Advise on cost efficiency for future usage and cost optimization for current infrastructure.
- Automate the management and enforcement of policies.
- Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
- Develop a set of best practices and architecture patterns.
- Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
- Help monitor and maintain CLS performance, availability, and capacity.
- Help maintain application container images.
- Offer solutions for ingestion of logs to Splunk via cloud native solutions.
- Maintain all infrastructure as code.
- Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
- Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
- Responsible for reporting on current infrastructure status, and planning for future usage.
- Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
- Maintain CI/CD pipelines for configuration deployments to applications.
- Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
- Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
- Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
- Participate in a rotating on call schedule and weekly off hours maintenance.
Qualifications
- Splunk certification required***
- Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.
Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)
Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.
Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.
Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk
Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).
Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).
One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.
Knowledge of enterprise logging, with a focus on security event logging.
Solid understanding of cloud concepts, either using Azure or AWS semantics.
Experience in one or more of the VAECOT suite of tools, shown below:
VAEC Operational Tools (VAECOT)
Some experience in one or more of the following tools:
Third party tools
* Application Performance Monitoring: Dynatrace, AppDynamics
* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify
* Cloud Governance: Turbot
* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub
* Containerization: Red Hat OpenShift
* Migration: CloudKey, Version One
* Reporting: Apptio
Cloud Service Provider (CSP) Operational Tools Tools/Services
* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact
* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch
* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield
* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup
* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)
* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal
* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall
* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $92,168.00/Yr.
Pyramid Max
USD $138,252.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Position Information
Voted as one of the six “Most Wired” Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Epic Server Engineer
Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
- Proficiency in PowerShell Scripting and automation
- Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
- Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
- Associate Degree
Nonessential:
- Bachelor Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL
-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
-Problem resolution, including ownership through resolution
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
This role is pivotal in setting strategic direction to support IT and organizational strategies.
The Senior Director will focus on ensuring secure, efficient, and scalable identity lifecycle management, aligning with industry standards and regulatory requirements.
They will assume accountabilities for identity management client functions and coordinate accountabilities within IT, engaging staff, leadership, and business partners to mature and sustain information risk management across the enterprise.
What You'll Do Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting.
Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting.
Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations.
Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations.
Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools.
Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools.
Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact.
Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact.
Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices.
Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices.
Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture.
Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture.
Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning.
Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning.
Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness.
Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness.
Identity Management: Own and mature workforce and client identity for all internal and external users and applications, including strategic design and hands-on implementation of IAM patterns Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes What You'll Bring to the Role? Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment.
Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment.
Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions.
preferred (PAM and AWS IAM and CIAM) Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions.
preferred (PAM and AWS IAM and CIAM) Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership.
Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership.
Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills.
Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills.
Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience.
Certification in security space desired (CISSP, CCSP, etc).
Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience.
Certification in security space desired (CISSP, CCSP, etc).
What Sets you apart Access Management Tools & Technologies (NM) (Expert)Identity & Access Management Industry Standards (NM) (Expert)Leadership (Expert)Accountability (Expert)Strategic Vision and Planning (Expert) #LI-Hybrid Compensation Range: Pay Range
- Start: $154,000.00 Pay Range
- End: $286,000.00 Geographic Specific Pay Structure: Structure 110: $169,400.00 USD
- $314,600.00 USD Structure 115: $177,100.00 USD
- $328,900.00 USD We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Job Posting End Date: 05/31/2026 The timeline for this job posting may be shortened or extended based on organizational needs.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Identity and Access Management Director, Location: Milwaukee, WI
- 53205
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY -- ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance.
Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters Organizes and secures directory structure and assists/trains staff members in the use of department.
Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution.
DESIRED QUALIFICATIONS Experience with tools used for vulnerability assessment and compliance scanning such as Tenable/ACAS, ManageEngine Endpoint Central, or equivalent tools.
Knowledge of vulnerability remediation strategies is to address and mitigate security threats.
Experience with automation tools is highly valued, especially for streamlining IT processes and reducing manual intervention.
Strong skills in configuring and maintaining DHCP and DNS.
Proficiency in Exchange (on-premises) for managing corporate email systems.
Proficiency in Group Policy Management for enforcing security policies and user configurations across the organization.
Proficiency in managing virtualized infrastructures such as VMWare/Hyper-V/Nutanix is sought for efficient server and workload management.
Experience with automated deployment tools for deploying, updating, and managing endpoints at scale such as Microsoft Deployment Toolkit, Windows Deployment Services, SCCM, WSUS and ManageEngine Endpoint Central.
Knowledge in Microsoft SQL database administration for managing, maintaining, and optimizing databases.
Knowledge of PKI for implementing secure authentication, encryption, and digital certificate management.
Knowledge in PowerShell scripting for automating administrative tasks and system configurations.
Experience with backup and disaster recovery solutions such as Veeam Backup and Recovery, NetBackup, Acronis, or other similar products.
Active Secret Clearance or higher.
REQUIREMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training.
Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise.
Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems.
In addition, a Systems Administrator III must possess the following qualifications: Expertise with Windows Server (2016 or later) and/or Linux distributions such as Ubuntu, Debian, or Red Hat.
Proficient in PowerShell for automating administrative tasks.
Hands-on experience with VMWare of comparable virtualization platforms (e.g., Hyper-V, Nutanix).
Strong understanding of network protocols, firewall configuration, and server security best practices.
Experience managing Active Directory, Microsoft Exchange, backup and recovery solutions, endpoint management platforms (such as Microsoft Endpoint Configuration ManagerSCCM, Intune, ManageEngine Endpoint Central), and system monitoring tools.
Basic understanding of security principles such as authentication, authorization, and encryption; familiarity with common cyber threats (e.g., phishing, malware); awareness of patch management and best practices for securing systems and user accounts.
Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license SALARY The expected salary range for this position is $97,136.00 to $110,843.20 annually.
Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay.
JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer.
BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures.
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.
There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a federal government contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: CSAN6, JIT13; JCORP12
The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications.
Key Responsibilities: Handle incoming IT support calls (up to 30/day) and resolve issues.
Manage and update tickets using ServiceNow.
Perform Active Directory tasks (password reset, unlock accounts, user lookup).
Troubleshoot printers, server queues, and local print issues.
Provide network support (VPN, Wi-Fi, LTE, connectivity issues).
Support iOS devices (iPhones/iPads setup, reset, backup/restore).
Assist with video conferencing tools (MS Teams, Cisco WebEx).
Provide remote support using RDP, Teams, WebEx, MSRA.
Perform hardware setup and deployment.
Troubleshoot application issues (permissions, compatibility, browser vs installed apps).
Required Skills: Experience in IT Helpdesk / Service Desk / Call Center support.
Strong customer service and communication skills.
Knowledge of Active Directory, ServiceNow or ticketing tools, Networking basics (VPN, Wi-Fi).
Ability to multi-task and handle high call volume.
Ability to lift to 50 lbs.
Preferred Skills: Experience with IT call centers.
Experience with printer troubleshooting & deployment.
Exposure to mobile device management (iOS).
Familiarity with Cisco tools and collaboration platforms.
Location: Remote
Duration: 12 Months (Possibility of extension)
Job Description:
Your Team & Role As an Infrastructure Security Engineer for the Global Technology Workforce Identity and Access Management (IAM) Team, you will partner with technology leads and engineers to develop and improve IAM solutions. You will design, test, and engineer new and existing solutions and streamline our day-to-day workflows, and help the Identity engineering team to meet project timelines and complete net new business as usual (BAU) work. The work will be around Security and Engineering of our Tier Zero Identity platform and Active Directory Domain Services (AD DS) systems.
Here is What You Can Expect on a Typical Day:
- Develop high quality, well documented engineering configuration and infrastructure solutions that adhere to all applicable clients security standards
- Ensure product and infrastructure security is maintained throughout the system lifecycle, integrating new security features, patches, and updates into existing environments
- Collaborate with tech leads in understanding system requirements, defining stories, creation of technical designs, and deployment of solutions
- Support engineering and other team members to understand systems end-to-end and deliver robust solutions that support positive business impact
- Write scripts and automation code to support areas such as operational excellence, production validation, and security for our Windows servers and identity infrastructure platform
- Research problems discovered internally or by stakeholders and consumers, ideate and develop solutions to mitigate without negative impact to the business
- Bring an applied understanding of relevant and emerging technologies, begin to identify opportunities to provide input to the team and coach others, and embed learning and innovation in the day-to-day
- Work on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors
- Use programming languages including but not limited to PowerShell, Terraform, ARM templates, etc.
The work requires a minimum of 5-8 years of experience in the following areas:
- Infrastructure: Hyper-V and Windows Server Operating systems
- Observability: System Center Operations Manager (SCOM) / Azure Monitoring
- Configuration: System Center Configuration Manager (SCCM) / Azure Arc
- Identity: Active Directory Domain Services (AD DS) / Microsoft Entra ID
- Automation: PowerShell, Infrastructure and Configuration as Code (e.g. Chef, Ansible)
- Databases: SQL Server
Experience in:
Triaging and troubleshooting identity and infrastructure issues
Development of Automation and Deployments for Hyper-V and Windows Server Infrastructure
Automated testing and validation to support non-production and production changes
Writing clear engineering and system documentation (e.g. in Confluence)
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Identity & Access Management (IAM) Program Lead is responsible for supporting the coordination, execution, and continuous improvement of the organization's enterprise IAM program. This role oversees the design, governance, and enforcement of policies and technologies that secure identities and access across all systems, applications, and cloud environments. The IAM Program Lead protects sensitive information and critical assets by managing the full identity lifecycle and enforcing secure, least privileged access.
Essential Duties and Responsibilities
Execute on a comprehensive enterprise IAM program and multiyear roadmap aligned to organizational goals.
Develop, implement, and maintain IAM policies and procedures that meet legal, regulatory, and industry best practice requirements.
Identify, assess, and mitigate risks related to identity lifecycle management, authentication, authorization, and privileged access.
Continuously improve IAM processes to address evolving security threats.
Collaborate with cybersecurity, engineering, and legal teams to investigate and remediate incidents.
Support the design, deployment, and enforcement of IAM technologies-including identity governance, authentication services, SSO/MFA, directories, and privileged access tools.
Ensure adherence to security frameworks and standards such as NIST, ISO 27001, Zero Trust principles, and regulatory requirements.
Regularly evaluate and enhance IAM capabilities across identity lifecycle, governance, authentication, authorization, and privileged access domains.
Partner with stakeholders across business, IT, cloud, and security teams to promote IAM best practices and optimize user experience.
Maintain awareness of emerging IAM technologies, threats, and trends to sustain a modern, resilient IAM program.
Qualifications Expected for Position
Bachelor's degree in information systems, Computer Science, Business, or equivalent experience.
5+ years of experience in the Identity Security or IAM domain.
Handson experience across IAM and PAM platforms, including Privileged Access Management tools and Identity Governance & Administration solutions such as SailPoint.
Strong understanding of Active Directory / Entra ID, MFA processes, SSO, identity federation, and IAM authentication protocols (SAML, OAuth2, OIDC, Kerberos).
Experience designing and implementing role-based access control (RBAC), attribute-based access control (ABAC), and enterprise access provisioning strategies.
Experience implementing IAM and PAM capabilities across cloud environments such as Azure, AWS, and/or GCP, with familiarity in Zero Trust principles including Identity, Device Posture, application access & continuous verification.
Knowledge of modern IAM trends and security practices.
Experience with DevSecOps aligned automation, access provisioning, policy enforcement, and compliance reporting.
Bonus Qualifications
Strong strategic thinking and ability to bring best practices, insights, and innovations to technical and business discussions.
Excellent presentation, communication, negotiation, and collaboration skills.
Proven ability to translate complex technical concepts into clear business terms for stakeholders at all levels.
Familiarity with programming/scripting languages such as Java or Python for automation and integration.
Experience in a highly regulated environment preferred.
The base salary range for this position is$85,000 - $105,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
#LI-SS2 #LI-Remote
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Job Title: Field service Agent
Skills: Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment, Pix boot, SCCM/ intune, Active Directory 360 issues, autopilot
Experience: 2-3 Years
Location: McLean, VA
Job Type: Contract
We at Coforge are hiring for Field service Agent with the following skills:
- Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
- Should have over 4 years of experience in Deskside support.
- Imaging using Pix boot, SCCM/ intune.
- Experience in resolving Active Directory 360 issues.
- Experience with Bitlocker, MFA & Google DUO.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $106,953.60 Mid $133,692.00
Position Summary
The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All That We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Senior Epic Server Engineer
- Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
- Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
- Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
- Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
- Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
- Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
- Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
- Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
- Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
- Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
- Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
- Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Nonessential:
- Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership and communication through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills
Qualifications & Experience
Essential:
- Bachelor Degree
Nonessential:
- Master Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques
-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization
-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
IT Support / Application Support Specialist
Technical Role Summary
This role provides frontline and Tier 1.5 technical support for PBS infrastructure, end-user computing, and business applications. The IT Support / Application Support Specialist is responsible for independently resolving a high percentage of incidents while strictly following documented procedures, security controls, and escalation paths. The role serves as the technical intake point between users and Tier 2/3 teams, ensuring issues are accurately diagnosed, reproducible, and fully documented prior to escalation.
Core Technical Responsibilities
- Serve as primary intake for IT incidents and service requests via phone, email, and ticketing system
- Perform structured troubleshooting using documented workflows and root-cause isolation techniques
- Resolve Windows OS issues including profile corruption, OS configuration, patching, and driver-related problems
- Support endpoint hardware (desktops, laptops, printers, scanners, peripherals) including break/fix replacement
- Administer Active Directory objects (users, groups) following least-privilege standards
- Create, modify, disable, and audit Microsoft 365 user accounts, mailboxes, licenses, and group memberships
- Troubleshoot Microsoft 365 services (Outlook connectivity, Teams issues, OneDrive sync, SharePoint access)
- Perform basic network diagnostics (IP configuration, DNS resolution, gateway reachability, latency symptoms)
- Use RDP and approved remote support tools for endpoint and application troubleshooting
- Deploy and image workstations using standard build procedures and deployment tools
- Install, update, and license approved software packages
- Maintain accurate CMDB/asset records and ticket documentation
- Identify recurring incidents and potential systemic issues and escalate with supporting evidence
- Execute limited, predefined SQL tasks (read-only queries or controlled updates) in approved environments only
Imagine Application Support Responsibilities
- Serve as initial technical contact for Imagine application incidents and service requests
- Differentiate between user workflow errors, configuration/data issues, and system-level problems
- Apply documented fixes and known workarounds for common Imagine issues
- Collect detailed diagnostics (logs, screenshots, timestamps, reproduction steps, user context)
- Escalate to Tier 2/3 internal teams or vendor support per established escalation procedures
- Track escalations and communicate status updates to stakeholders
Required Technical Experience
- 5+ years of hands-on IT support or application support experience
- Advanced Windows OS administration and troubleshooting skills
- Strong experience with Active Directory and access management
- Enterprise Microsoft 365 administration and support experience
- Experience working in structured, ticket-driven support environments
- Strong understanding of escalation thresholds and operational boundaries
Preferred Technical Skills
- Experience supporting small to mid-sized enterprise networks
- Working knowledge of TCP/IP, DNS, DHCP, and client-server architecture
- Read-only or controlled SQL experience
- Familiarity with ITIL incident and problem management practices
- A+, Microsoft, or equivalent technical certifications
Location: Reno, NV (On-site)
Schedule: Monday–Friday | Full-time
Company Description
It is Oakwood Management Company’s outstanding team that has grown Oakwood into the largest local property management company in Central Ohio. From site personnel to corporate leadership, our employees demonstrate Oakwood’s commitment to delivering results that meet our owners’ needs and investment goals, while giving residents places where they are proud to live and do business. That is our vision for every team member we bring on board here at Oakwood Management Company.
We are dedicated to providing exceptional service, high-quality living experiences, and value for both residents and property owners. Oakwood creates a smoke-free and enriching work environment, fostering personal and professional growth through mentorship, specialized training programs, and external learning opportunities. Our team is committed to community engagement, supporting meaningful causes through our Oakwood Cares initiatives. Join us to be part of a passionate team making a positive impact.
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***This is a full-time, on-site role located in the Columbus, Ohio area.
Role Description
The I.T. Systems & Support Manager serves as the operational backbone of enterprise technology delivery, ensuring stable infrastructure, responsive end-user support, and disciplined execution of IT initiatives across a multi-location organization. This hands-on role balances daily technical support, systems administration, and project-based execution while reinforcing cybersecurity standards, process efficiency, and scalable technology operations aligned with business objectives.
Core Responsibilities
• Lead helpdesk operations including ticket triage, escalation management, SLA tracking, and Tier I/II support
• Own and optimize ITSM processes, including incident, problem, and change management workflows
• Develop and maintain IT documentation, SOPs, and knowledge base resources
• Execute system rollouts, hardware deployments, automation initiatives, and project-based technical improvements
Enterprise Systems & Support Operations
• Administer Microsoft 365 (Entra ID, Exchange, SharePoint, Power Platform) and support hybrid cloud infrastructure
• Maintain Active Directory, endpoint management, network systems, and distributed hardware environments
• Support program management and enterprise platforms (Yardi ERP, PropTech App Integrations, Telecom)
• Coordinate hardware procurement, lifecycle management, vendor support, and support in cost-control initiatives
Security & Compliance
• Monitor security alerts and escalate issues appropriately
• Assist with enforcing access controls and information security policies
• Support backup verification and business continuity processes
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Qualifications
- 3–5+ years IT systems administration or technical support experience preferred
- Strong skills in Technical Support, Troubleshooting, and Documentation
- Excellent problem-solving and analytical skills
- Ability to work collaboratively with cross-functional teams and manage projects
- Proactive approach to project-based work, ability to set and meet deadlines
- Experience in real estate, Yardi ERP systems, or other multi-family software solutions is an advantage
- Experience with Microsoft 365, Active Directory, Azure/hybrid environments
- Bachelor's degree in computer science, Information Technology, or a related field is preferred
What We Offer:
- Competitive Pay
- Benefits: Health, Dental, and Vision insurance, 401(k) matching, Rental Discounts
- Growth Opportunities: We invest in our team with ongoing training and development
- Fun Work Environment: Join a company culture that values work-life balance, teamwork, and success
- Education Reimbursement, Advancement, and Training opportunities
- Paid Weekly
- Generous PTO
- 9 Paid Holidays - including YOUR BIRTHDAY!
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Oakwood Vision Statement:
To sustain growth through deep community connection while providing expertise, compassion, and unparalleled quality and service.
Core Values:
At our Company, Service is not just a duty; it is our ethos.
At our Company, Teamwork is ingrained in our DNA.
At our Company, Honesty is the guiding principle that defines us.
At our Company, Diversity is a cornerstone of our identity.
At our Company, Happiness is at the heart of our company culture.
Position Summary
The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.
Responsibilities
Revenue Administration
- Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
- Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
- Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
- Ensure merchants adhere to company guidelines and visual standards
- Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
- Participate in specialty leasing site visits with prospective merchants as requested
- Identify appropriate merchant placement based upon available space inventory & building code requirements
- Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
- Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
- Provide proof of performance for national and local advertising deals and activations as requested
- Post and maintain collateral, coordinate installation and removal per contracted terms
- Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
- Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
- Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
- Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
- Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
- Deliver violation letters and/or action notices as approved by GM and Business Development
- At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.
Marketing, Community, Customer Experience
- Implement portfolio-wide and community programming and events
- Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
- Maintain property social media account and website, including but not limited to updates and responses
- Submit local content for digital screens
- Coordinate installation of barricade graphics and/or window displays for vacant spaces
- Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues
Miscellaneous
- Other duties as assigned
Qualifications
- High School degree or GED required; Associate’s or Bachelor’s degree preferred
- 1-3 years shopping center or retail experience
- Strong project management, organizational skills, and interpersonal skills with attention to detail
- Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
- Ability to adapt to a dynamic work environment
- Supervisory and coaching skills with ability to delegate tasks
- Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
- Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce
NOTE: Candidate must speak both English and Spanish
Duration: 01 Year
Job Description:
L1 Service Desk Analyst (5–6 Years Experience)
Role Overview:
• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries
• Deliver high-quality, customer-focused support across enterprise IT environments
• Ensure first-call resolution wherever possible and effective escalation when required
______________
Key Responsibilities:
• Provide Level 1 technical support via phone, email, chat, and self-service portal
• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool
• Troubleshoot issues related to:
o Windows and macOS end-user devices
o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
o Active Directory (password resets, account unlocks, group access)
o VPN, network connectivity, Wi-Fi, and printer issues
• Perform initial diagnosis and resolution using knowledge articles and SOPs
• Escalate unresolved incidents to L2/L3 teams with accurate documentation
• Follow ITIL-based incident, request, and problem management processes
• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)
• Provide user communication and status updates throughout the ticket lifecycle
• Participate in shift handovers and knowledge sharing sessions
• Identify recurring issues and suggest improvements or automation opportunities
• Support new user onboarding/offboarding tasks as per SOPs
• Assist in major incident calls by handling communications and ticket updates
______________
Technical Skills & Experience
• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role
• Strong hands-on experience with:
o Windows 10/11 and macOS
o Microsoft 365 & Teams administration basics
o Active Directory and Azure AD fundamentals
o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)
• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar
• Familiarity with remote support tools and endpoint management solutions
• Exposure to VDI, MFA, and endpoint security tools is a plus
______________
Process & Compliance
• Good understanding of ITIL v3 / ITIL 4 processes
• Adherence to security, compliance, and access control policies
• Experience working in SLA-driven, 24×7 or shift-based environments
Candidate must speak both English and Spanish
Location is Sleepy Eye, Minnesota
Duration: 01 Year
Job Title: Desktop Support Manager
Skills: Level 1.5, Pix boot, SCCM/ Intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot,
Experience: 10+ Years
Location: Southfield, Michigan, United States
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Manager with the following skills:
- Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
- Should have over 10 years of experience in Deskside support.
- Imaging using Pix boot, SCCM/ Intune.
- Experience in resolving Active Directory 360 issues.
- Experience with BitLocker, MFA & Google DUO.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Job Description
Provide Organizational Guidance and Support in building and sustaining a high-performance culture by reviewing and recommending policies and procedures designed to attract and retain people committed to increasing the Productivity, Profitability, Market Share, and mutually beneficial relationship enjoyed by The Krumland Auto Group.
Pay:
Pay will be based on experience.
Qualifications Education
College diploma or the equivalent
As required by Roswell Toyota
Licenses
Driver's License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
Kneeling and/or Squatting
infrequently
Lifting
Less than 10 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations General Expectations
Devote himself/herself to ensuring satisfaction to employees.
Communicating and Marketing the KAG philosophy to the staff and perspective employees.
Build a staff that is developing a culture of continued improvement through recruiting and retention of high performers throughout the organization.
Maintain a Project Management System that is time sensitive with goal oriented.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Review and keep the KAG Handbook current and consistent with Federal and State Laws.
.
Job-Specific Expectations
Take charge of new employee orientation and training to make sure that all new employees are introduced to all departments within the dealership.
Utilize available recruitment resources and devise advertising strategies to create processes that will provide for legal, fair, and efficient hiring. Be in charge of the recruitment and hiring process.
Provide for constant improvement of recruitment and the hiring process.
Provide for employee development by coordinating with managers and assisting them in the creation and management of developmental strategies for the employees in their departments. Discern the level of employee job satisfaction and morale through periodic assessments and opportunities for feedback.
Provide for and oversee all departmental and individual training. Arrange for availability of appropriate facilities and resources to aid in trainings.
Assist the General Manager and Owners to devise and apply effective strategies for developing and increasing employee loyalty and commitment.
Act as intermediary between the benefits company and the dealership in all instances regarding the employee benefit package.
Assist the General Manager and Owner in maintaining a competitive compensation plan and benefits package that will attract qualified employees and at the same time has an appropriate cost structure for the dealership. Plan strategies for rewarding high performance through appropriate pay plans and incentives.
Provide for development and training processes that support the performance management process.
Facilitate productive interaction between employees and managers when assisting with behavioral or performance improvement plans and conflict resolution.
Facilitate the implementation of a consistent and effective employee performance management process in all departments consisting of individual performance goals, year-end performance reviews as well as periodic reviews.
Assist managers and owners to understand how to maintain high job satisfaction and performance in a professional yet amiable environment.
Manage and supervise all workman compensation claims as well as all records relating to all OSHA requirements and work injury claims.
Facilitate and take responsibility for the application of pro-active safety practices throughout the entire dealership, ensuring that all health and safety processes are in compliance with the appropriate organization's specific objectives and regulations.
Keep all required employee records in a secure location meeting compliance regulations.
Update the employee handbook as needed to provide a current outline of procedures, policies, and benefits available to all employees and offers a framework for the resolution of employment situations in a reasonable and consistent manner.
Provide an appropriate and centralized location for all job descriptions, organization charts and standard operating procedures.
Maintain current employee rosters and directories.
Support the dealership's customer service philosophy by ensuring that New Hire training addresses and clearly presents the dealership's expectations.
Be polite and friendly and greet customers promptly Company Description
Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.
The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships.
It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers' time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r
Company Description
Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.\r
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The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. \r
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It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers' time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r
Springfield Behavioral of Pennsylvania part of the Optum family of businesses, is seeking a Licensed Psychologist to join our team in Springfield, PA. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.
As a Licensed Clinical Psychologist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.
Primary Responsibilities:
- Conduct individual, or family therapy sessions based on ethical and medical necessity guidelines; involve patient and/or family in treatment planning as appropriate
- Develop and coordinate a clinical treatment program for the diagnosis, treatment, or referral of patients presenting mental health conditions
- Lead crisis intervention methods and provide insight into the development of functional assessments and behavioral intervention plans
- Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
- Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts
We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:
- Competitive hourly pay & uncapped productivity incentives
- Flexible work models & paid time off when you need it
- Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
- Professional development with continuing education (CE) reimbursement and dedicated learning time to advance your career
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Active and unrestricted (PhD, PsyD) license in the state of Pennsylvania
- 2+ years licensed experience providing direct psychotherapy services to individuals, families and/or groups
Preferred Qualifications:
- Experience evaluating adults and/or children in an outpatient clinical setting
- Experience with health psychology
- Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
- Knowledge and experience in providing neuropsychological, CBT, and other evidence-based interventions
- Proven ability to work with a wide range of clinical presentations
- Proven ability to complete diagnostic assessments, general psychiatric testing, and provide direct therapy in an outpatient clinical setting
Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.
$32.00 hourly rate
$97,300 to $146,100 annual total cash based on productivity
Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Family Counseling Associates of Massachusetts, part of the Optum family of businesses, is seeking a Licensed Clinical Therapist to join our team in Marlborough, MA. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.
As a Licensed Clinical Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.
We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:
- Competitive hourly pay & uncapped productivity incentives
- Flexible work models & paid time off when you need it
- Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
- Professional development with continuing education (CE) reimbursement and dedicated learning time to advance your career
Primary Responsibilities:
- Screen and assess patients for common mental health and substance abuse disorders
- Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods
- Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
- Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
- Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Master's degree in psychology, social work, or a related counseling field
- Must have a clear, active and unrestricted license LICSW, LMHC, LMFT, in the state of Massachusetts
Preferred Qualifications:
- 2+ years of professional experience post master's degree providing behavioral health services
- Experience providing direct psychotherapy services to individuals and families
- Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
- Proven ability to work both independently and collaboratively with equal effectiveness
Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.
Pay Range: $69,100 - $103,800 annual total cash target pay
Annual total cash compensation for this role assumes full time employment and generally follows the range above, includes earnings from hourly pay (25/hr) and incentive pay and is based on several factors including but not limited to local labor markets and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your pay, we offer benefits such as, a comprehensive benefits package, recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.