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Job Title: Desktop Support Manager
Skills: Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management
Experience: 15+ Years
Location: Southfield, Michigan, United States
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Manager with the following skills:
- Deskside Support Associate – Experienced Deskside Support professional with 15+ years of hands-on experience providing end-user support for laptops and desktops, including imaging, hardware/software troubleshooting, printer issue resolution, shipping, field services, and receiving IT equipment.
- Strong expertise in device imaging using PXE Boot, SCCM, and Intune, along with resolving Active Directory (Azure AD / AD 360) related issues. Proficient in security and access management tools including BitLocker, MFA, and Google Duo.
- Proven Team Lead and People Management experience, including mentoring junior technicians, assigning tasks, monitoring SLAs, and acting as an escalation point for complex technical issues. Demonstrated ability to coordinate with cross‑functional teams, manage on‑site support operations, and ensure high levels of customer satisfaction while meeting business and compliance requirements.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Provide Level 2 onsite/deskside support (walk-ups + ticket queue), supporting Windows and macOS laptops.
Own device lifecycle activities: new hire provisioning, imaging/enrolment, swaps, repairs coordination, leaver recoveries, and stock control in line with process
Support and administer endpoint management tooling:
Windows: Autopilot/Intune build and deployment support
macOS: Jamf Pro policies/profiles/app deployments and troubleshooting
Troubleshoot productivity and collaboration tooling: Microsoft 365, Teams, Outlook, OneDrive/SharePoint
Resolve identity and access issues: Azure AD / Entra ID, MFA, SSO, device compliance, access groups (including awareness of conditional access concepts)
Support meeting rooms / AV (Teams Rooms and conferencing peripherals) and coordinate vendor escalation when needed
Maintain high-quality ticket updates and documentation in ServiceNow
Identify recurring issues, propose practical fixes, and contribute to knowledge articles / standard work
What we’re looking for (required)
Strong experience supporting macOS / MacBooks in a managed enterprise environment
Experience using Jamf Pro (or similar Apple device management) to support deployments, configuration, and troubleshooting
Experience supporting Windows endpoints in an enterprise environment, including Autopilot/Intune build & deployment
Working knowledge of Azure AD / Entra ID (identity/access troubleshooting, MFA/SSO basics, group access concepts)
Strong customer-facing communication and an ownership mindset — proactive updates and end-to-end accountability
Practical hardware/peripheral troubleshooting (docks, monitors, mobile devices, etc.)
Comfortable working onsite in a busy office environment
Nice-to-have
Exposure to Ubuntu Linux (basic troubleshooting / command line familiarity)
Basic networking fundamentals (Wi-Fi, DNS, VPN troubleshooting)
Endpoint security / compliance exposure (e.g., Defender, encryption, device compliance workflows)
Assistant/Associate Professor Tenure Track - Illustration and Animation/Game Arts
College of Visual and Performing Arts
University of Massachusetts Dartmouth
The College of Visual and Performing Arts (CVPA) at the University of Massachusetts Dartmouth invites applications for a tenure-track position as Assistant/Associate Professor in Illustration and Animation/Game Arts, beginning September 1, 2026. The teaching load is five studio courses per academic year.
The College seeks a dynamic, imaginative illustrator, animator, artist, and educator who is passionate about student success in interdisciplinary art and design. This position emphasizes illustrated narrative and sequential visual storytelling across print and digital platforms. The ideal candidate will possess strong visual art skills, be well-versed in industry trends, demonstrate expertise in professional creative work and research in a variety of contexts, and integrate traditional methods with current and emerging technologies.
The appointed individual will be responsible for teaching a variety of intermediate and advanced courses in Illustration, Animation, or Game Arts. In addition to leading undergraduate classes, the faculty member will mentor graduate students, foster independent inquiry at advanced levels, contribute to curriculum development and assessment, advise students, and engage in service at the departmental, college, and university levels, while maintaining an active creative and scholarly practice.
In a rapidly changing creative landscape, the role of the artist in shaping stories and images remains essential. We seek a colleague who inspires students to engage critically and creatively with both traditional methods and new possibilities, while modeling curiosity, adaptability, and artistic excellence.
Minimum qualifications:
- A terminal degree, such as an MFA, PhD, MDes, MS, in Illustration, Animation, Game Arts, Digital Media, Media Arts, or a closely related discipline;
- At least four years of professional creative practice and achievement or relevant college-level teaching experience.
- Demonstrated expertise in Illustration and Animation/Game Arts, showing proficiency in current industry methods, technologies, and practices, and able to mentor students in developing creative skills and critical thinking.
Preferred qualifications:
- At least three years of experience teaching in Illustration at the college-level, with particular interest in illustrated narrative and sequential visual storytelling across print and digital platforms.
- Breadth of proficiency across digital tools and physical media and the ability to adapt to evolving platforms and practices.
An active record of exhibitions, scholarship, or industry collaborations; - Engagement with emerging technologies or cross-disciplinary approaches that enhance student learning;
Demonstrated commitment to mentorship, inclusivity, and community engagement.
The College of Visual and Performing Arts, with over 500 undergraduate and graduate students, is the flagship visual and performing arts college in the UMass system and is accredited by the National Association of Schools of Art and Design (NASAD). CVPA offers six concentrations within Art, Design, and Media Arts, along with degrees in Art Education, Art History, Interior Architecture and Design, and Music. UMass Dartmouth enrolls approximately 7,750 undergraduate and graduate students across more than one hundred academic programs. Centrally located between Boston, Providence, Cape Cod, and Newport, the university is dedicated to building a culturally diverse and inclusive faculty and staff committed to excellence in teaching, scholarship, and service.
SALARY: $77,000-$90,000
UMass Dartmouth offers exciting benefits such as:
- 75% Employer-Paid Health Insurance
- Flexible Spending Accounts
- Life Insurance
- Long Term Disability
- State Pension Retirement Plan
- Optional Retirement Savings Plans
- Tuition Credit (Employee, Spouse, & Dependents)
- Twelve (12) paid holidays
- And More!
Benefits for Faculty Federation
Application materials:A cover letter addressing qualifications; curriculum vitae; demonstration of teaching proficiency, which may include evidence such as list of courses taught; a link to a digital portfolio featuring at least 20 examples of student work; two course syllabi, including major assignments; a statement of teaching philosophy; a creative research or professional statement; a link to a digital portfolio featuring at least 20 samples of professional and/or creative work and the names and contact information of three references.
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.
The screening of applications will continue until the position is filled.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals
Duties and Responsibilities:
- Oversee and manage Granite's enterprise wide Information Security Program, ensuring
protection of corporate systems, data, applications, cloud environments, and business
operations across all departments (IT, Engineering, Legal, Ops, Customer facing
teams). - Lead the development, implementation, and continuous improvement of corporate
security policies, standards, procedures, and supporting governance documents. - Direct vulnerability management activities across infrastructure, cloud, and
applications; coordinate remediation with engineering, DevOps, and operations teams;
validate fixes through scanning and ongoing monitoring. - Oversee cloud security for GCP and AWS, ensuring secure configuration, access
control, and alignment with best practices. - Drive secure architecture reviews, application security requirements, and SDLC
security integration for internal products. - Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
system changes, cloud migrations, firewall updates, and new deployments to ensure
security requirements and risk mitigations are properly addressed. - Lead incident response activities-coordinate triage, communicate with stakeholders,
review root causes, and ensure corrective actions and preventative measures are
implemented. - Manage enterprise identity and secrets programs, including MFA requirements, SSO
implementation, service account lifecycle, least privilege enforcement, and secure
credential rotation. - Guide third party risk management, review vendor documentation, determine required
evidence levels, and assess security impact of new or ongoing vendors. - Provide security guidance and support for business processes, system enhancements,
corporate initiatives, new integrations, and technology transformations across the
organization. - Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
business leaders on priorities, risks, and remediation activities. - Ensure proper data handling practices across the business, including the identification
and removal of sensitive or regulated data from email, local drives, Teams, and other
systems. - Support corporate continuity and resilience activities, including business impact
analysis, response planning, and readiness validation. - * Provide accurate, timely responses to security questionnaires, proposals, and customer
inquiries across business units; contribute security content for RFPs, audits, and partner
assessments. - Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
and GSA requirements; update SSPs; and support ATO assessments as needed. - Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
system diagrams, and responses when requested. - Perform other duties as required
- Obtain/retain a government security clearance as may be required to perform the duties
of the position
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Information Assurance,
or equivalent experience. - Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
clearances. - Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
- Demonstrated experience with SSP writing, ATO packages, security assessments, and
continuous monitoring activities. - Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration, - SAST/DAST scanning workflows).
- Ability to interpret and communicate security requirements to engineering, legal, and
operations teams. - Experience supporting vendor risk reviews, questionnaire responses, and assessment of
thirdparty security materials. - Experience with security controls in a converged infrastructure/virtual machine
environment - Experience developing information system security plans, policies, and procedures for
Local Area Network (LAN) information systems and wide area network (WAN)
information systems - Strong crossteam leadership, communication, and documentation skills.
Summary
Saint Xavier University prides itself on its Mercy mission and excellent teaching prowess. We are seeking adjunct faculty members to teach Language and Literature.
SXU faculty are dedicated to high-quality teaching for its diverse student population. We strive to facilitate student success in learning, and to meet the individual educational needs of each individual within our student body.
The successful adjunct candidate will be committed to teaching in a multicultural environment and welcome the opportunity to work with students with diverse learning abilities. Opportunities may exist to teach a flexible schedule that may include teaching assignments during days, evenings, and weekends, as needed. Adjuncts can teach up to two sections of undergraduate courses per semester.
Adjuncts are paid by stipend on a biweekly basis beginning on the first payroll following the course add/drop date.
We invite you to join our team and submit your application today!
Essential Duties & Responsibilities
Adjunct Faculty instructors at Saint Xavier University are responsible for course planning and instruction in classroom, lab, and/or clinical settings. Courses may be conducted in various delivery modes, such as in-person, online, hybrid and/or blended formats, with a preference towards in-person instruction. In addition, adjunct faculty are responsible for student evaluation, departmental communication, and timely and accurate submission of required paperwork related to instruction.
Qualifications
One of the following degrees:
- PhD / ABD in related field (literature, technical communication, or similar) with experience teaching composition at the college level
- PhD in a Liberal Arts field with extensive experience teaching composition at the college level
- Master's (MA) degree in Writing (Rhetoric, Composition, Writing Studies) with experience teaching at the college level
- Master's (MA) in a related field (literature, technical communication, or similar) with experience teaching composition at the college level
- Master of Fine Arts (MFA) in creative writing or an MA in a similar writing specialty with experience teaching composition at the college level
- MA in English Education with extensive teaching experience, ideally to include some experience teaching at the college level.
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.
About the Role
We are seeking an energetic and motivated Inside Sales Representative (In-Office) to join our growing team. Your primary mission is to generate high-quality First-Time Appointments (FTAs) with prospects that fit our ideal customer profile and have expressed interest in learning more about STACK Cybersecurity’s solutions.
The ideal candidate can absolutely crush it on the phone, making high-volume outbound cold calls with confidence. They thrive in a team-first culture and enjoy working in a fast-paced, fun environment. Our ISR should bring energy and self-assurance to every call, push past gatekeepers, and consistently engage key decision-makers and executives.
Our team sharpens their craft through daily training and ongoing coaching alongside a best-in-class sales organization. We ask that you bring two things with you every day: your energy and your A-game. In return, we’re committed to helping you build the skills needed to succeed and win. You’ll know you’re winning by hitting clearly defined goals and receiving regular coaching and feedback from your team lead.
Key Responsibilities
- Lead Generation: Proactively engage ideal prospects through targeted cold-calling campaigns. Maintain momentum by following up with prospects who aren’t ready to commit but express future interest—using scheduled callbacks and personalized email outreach to keep them engaged and warm.
- Appointment Setting: Secure FTAs for our Outside Sales team.
- CRM Management: Maintain accurate records of calls, meetings, and interactions in our CRM system. Ensure timely follow-up with warm leads and consistent reporting.
- Call List Management: Generate and manage call lists from CRM tools.
- Script Optimization: Work from proven scripts and adapt them to your style for maximum impact.
- Collaboration: Provide detailed notes and context to Outside Sales for seamless handoff.
What We’re Looking For
- Experience: 6-months or more prior success in lead generation, business development, or sales roles—preferably in IT services, technical support, or technology retail.
- Communication Skills: Clear, concise English, active listening, and the ability to engage prospects positively and persistently.
- Attitude: an energetic and upbeat positive attitude is a must
- Resilience: Skilled at handling objections and turning “no” into “yes.”
- Organization: Strong attention to detail, disciplined in following processes, and excellent note-taking skills.
- Tech Savvy: Familiarity with CRM tools and sales methods, and Microsoft Excel.
- Cybersecurity Knowledge: Understanding of basic cybersecurity concepts is a big plus. Terms like EDR, MDR, XDR, SIEM, SOC, Penetration Testing, MFA, Ransomware, and Disaster Recovery should not be foreign to you.
Why STACK Cybersecurity?
- Be part of a fast-growing cybersecurity firm protecting businesses from evolving threats.
- Work in a collaborative, high-energy environment where your contributions have a real impact.
- Competitive compensation and benefits package.
Compensation
- Base salary range of $40,000 - $50,000
- Sales commission - $250 for each First Time Appointment (FTA) that schedules a Second Time Appointment (STA).
- 33% of 1st Month Revenue from a signed Monthly Recurring Revenue deal
- On Target Earnings (OTE) of $70,000 - $80,000 per year.
- This position is available for In-office only.
Position:- Azure Cloud/Infrastructure Consultants
Location: Farmington Hills, MI (Hybrid)
Top Skills (in order of importance)
- Azure cloud administration (Windows Server in Azure; policies, RBAC, monitoring)
- Azure networking (VNets, VPN, NSGs, TCP/IP, DHCP, DNS, VLANs)
- Azure Virtual Desktop / VDI support
- Networking protocols
- Azure Directory / Entra ID
Must-Have Experience
• Azure administration (Windows Server in Azure, RBAC, policies, monitoring)
• Azure networking: VNets, NSGs, VPN, TCP/IP/DHCP/DNS/VLANs
• Azure Virtual Desktop or similar virtual desktop infrastructure
• Microsoft Intune (enrollment, Config Profiles, Compliance Policies)
• Entra ID / Conditional Access / MFA / Identity Security
Nice-to-Haves
• PowerShell or Azure CLI scripting/automation
• Relevant certifications (AZ‑104, AZ‑140, MD‑102)
Job Description:
L1 Service Desk Analyst (5–6 Years Experience)
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
Role Overview
• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries
• Deliver high-quality, customer-focused support across enterprise IT environments
• Ensure first-call resolution wherever possible and effective escalation when required
Key Responsibilities
• Provide Level 1 technical support via phone, email, chat, and self-service portal
• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool
• Troubleshoot issues related to:
o Windows and macOS end-user devices
o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
o Active Directory (password resets, account unlocks, group access)
o VPN, network connectivity, Wi-Fi, and printer issues
• Perform initial diagnosis and resolution using knowledge articles and SOPs
• Escalate unresolved incidents to L2/L3 teams with accurate documentation
• Follow ITIL-based incident, request, and problem management processes
• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)
• Provide user communication and status updates throughout the ticket lifecycle
• Participate in shift handovers and knowledge sharing sessions
• Identify recurring issues and suggest improvements or automation opportunities
• Support new user onboarding/offboarding tasks as per SOPs
• Assist in major incident calls by handling communications and ticket updates
Technical Skills & Experience
• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role
• Strong hands-on experience with:
o Windows 10/11 and macOS
o Microsoft 365 & Teams administration basics
o Active Directory and Azure AD fundamentals
o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)
• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar
• Familiarity with remote support tools and endpoint management solutions
• Exposure to VDI, MFA, and endpoint security tools is a plus
Process & Compliance
• Good understanding of ITIL v3 / ITIL 4 processes
• Adherence to security, compliance, and access control policies
• Experience working in SLA-driven, 24×7 or shift-based environments
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
About the Role
Multi-Family Residential background is highly preferred.
Person can work remote from home, but will need to be in the office in Houston twice a month. Only Houston area candidates will be considered. This will most likely be a 90 day assignment.
We are seeking a strategic, hands-on IT Director to lead all aspects of technology. This is a unique opportunity for a high-impact leader who thrives in both executive strategy and operational execution.
You will serve as the organization’s senior technology leader while also remaining close to the technology, partnering with our co-managed MSP and telecom providers, providing escalation support, driving cybersecurity initiatives, and ensuring our systems run smoothly every day.
Strategic Leadership
- Serve as the primary technology advisor to executive leadership.
- Develop and execute annual IT roadmap aligned with company growth objectives.
- Present updates on cybersecurity, infrastructure health, risk management, and ROI.
- Evaluate emerging technologies, including AI and automation, to improve operational performance.
IT Operations & Infrastructure
- Oversee Microsoft 365 (Accounts, Licensing, Entra ID, Exchange, SharePoint, Teams, Intune, MFA, Device Mgmt.).
- Manage and maintain our Azure environment, including administration of virtual servers (VMs), resource groups, storage, networking, backups, security controls, performance monitoring, and cost optimization.
- Provide Tier 2/3 escalation support for helpdesk in partnership with our co-managed MSP.
- Maintain and manage IT inventory, tracking asset lifecycles, ensuring licensing compliance, optimizing usage, and coordinating procurement and disposal to control costs and reduce waste.
- Maintain oversight and provide support for network infrastructure, firewalls, VoIP, and connectivity.
- Support and oversee all aspects of IT Project Management.
- Oversee JAMF and manage our fleet of Apple devices.
- Own and continuously optimize our existing AI ecosystem, including Claude and MS Copilot; champion a culture of security awareness and responsible AI adoption while ensuring effective cost governance and budget accountability.
- Ensure strong endpoint management, patching compliance, and lifecycle planning.
- Support and optimize Power BI, Power Automate and other business-critical SaaS platforms.
- Lead technology due diligence for acquisitions and dispositions.
Cybersecurity & Risk Management
- Lead enterprise cybersecurity strategy and continuous improvement initiatives.
- Manage risk assessments, phishing simulations, incident response planning, and security audits.
- Align policies with recognized security frameworks, data privacy standards and compliance standards such as NIST.
Vendor & Financial Management
- Lead and hold accountable our co-managed MSP and telecom partners through clear KPIs and SLAs.
- Equipment Purchases, negotiate contracts, optimize licensing, and identify cost-saving opportunities.
- Manage annual IT operating and capital budgets.
- Conduct ROI and cost-benefit analysis on technology investments.
- Maintain enterprise-wide asset inventory and licensing compliance.
Business Partnership
- Act as the bridge between business stakeholders and technical providers.
- Translate technical concepts into clear business recommendations.
- Promote a customer-service-oriented IT experience across all locations.
What Makes This Role Unique
- You will operate as a department of one internally, supported by strong external partners.
- You will influence executive strategy while remaining technically engaged.
- Your decisions will have direct financial, operational, and security impact.
- This role offers autonomy, visibility, and meaningful ownership.
This position is ideal for a leader who takes pride in accountability, enjoys solving complex problems, and prefers being deeply connected to both people and technology.
What You Bring
- 7–10+ years of progressive IT experience across helpdesk, infrastructure, systems, and cybersecurity.
- Deep working knowledge of Microsoft 365 administration and cloud-based SaaS platforms.
- Solid understanding of networking fundamentals and cybersecurity best practices.
- Experience leading IT strategy in a multi-site environment.
- Strong Project management experience.
- Strong vendor and MSP management experience.
- Experience managing IT budgets and driving cost optimization.
- Ability to communicate confidently with executives.
- A proactive, ownership-driven mindset with strong troubleshooting instincts.
Preferred:
- Experience in co-managed IT environments.
- Exposure to AI governance or enterprise automation initiatives.
- Knowledge of RealPage and Property Management Processes.
- Industry certifications (CISM, CISSP, ITIL, or similar).
- PMP or similar preferred.
- Apple product experience preferred.
Center for Autism and Related Disabilities:
The Center for Autism and Related Disabilities (CARD) is the largest of the seven regional autism programs in Florida. Funded through an annual legislative allocation, the center serves over 25,000 residents of central Florida on the autism spectrum across their lifespan through consultative individual and family support, training and technical assistance, and public awareness, with a mission of optimizing the potential of people with autism and related disabilities.
CARD is a clinical service center within the College of Health Professions and Sciences.
The Opportunity:
The Program Manager II at the Center for Autism and Related Disabilities (CARD) is a leadership role responsible for the design, delivery, and evaluation of high-quality programs for individuals with autism and their families. Working closely with the Center Director and clinical team, you will bridge the gap between clinical expertise and community impact, managing a diverse portfolio of activities across seven counties. You will serve as a key liaison to community partners, non-profits, and stakeholders to create an autism-friendly landscape through strategic planning and excellence in execution.
Responsibilities:
Program Development & Management:
Develop and manage consistent community engagement initiatives, including programs, stand-alone activities, and events.
Collaborate with ASD Specialists to ensure all programs are evidence-based, effective, and utilize clinical expertise to support client development.
Manage project timelines, venue selection, registration processes, and curriculum sourcing.
Operate programs within defined budgets, adhere to university policies, and support fundraising efforts as required.
Implementation & Quality Control:
Recruit, supervise, and coach program facilitators and operational staff.
Provide on-site logistical support at large events and programs throughout the community.
Coordinate with appropriate internal offices for event approvals and processing.
Evaluation & Data Analytics:
Implement feedback systems to monitor satisfaction and efficacy; identify obstacles and propose strategic adjustments.
Analyze program data to assess the achievement of deliverables and grant outcomes.
Prepare formal reports and presentations for the Center Director, Board, and external stakeholders to inform future decision-making.
Communication & Community Engagement:
Represent CARD to the general public, local agencies, and potential funding sources.
Support social media campaigns and write promotional materials (flyers, registration listings, etc.) in coordination with communications personnel.
Act as the primary contact for the CARD Constituency Board and the Providing Autism Links and Support (PALS) board.
Interface directly with families and participants, communicating specific needs back to clinical staff.
Strategic Collaboration:
Meet regularly with leadership to align program execution with the Center's long-term goals.
Develop new internal and external partnerships, including grants and collaborations with other university units to enhance client services.
Work with ASD Specialists to guide participants toward the best-fit resources when specific program opportunities are unavailable.
Minimum Qualifications:
Bachelor's degree or Master's degree and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
Degree in Education, Hospitality, or Nonprofit Management.
Proven track record in high-impact community outreach, and/or previous experience in fundraising or donor relations.
Demonstrated success in planning and executing signature programs and community events, underpinned by strong analytic thinking.
Skilled in managing complex relationships with internal and external stakeholders and delivering professional presentations that drive community support.
The most successful candidates may possess the following qualities:
Exceptional organizational skills with the ability to pivot priorities in a fast-paced environment to meet strict grant deadlines and project milestones.
Ability to work with a high degree of independence while maintaining a collaborative spirit within a multidisciplinary team.
A record of project management that demonstrates creativity, efficiency, and proactive problem-solving with meticulous attention to detail.
Strong command of Microsoft Office (Excel, Word, PowerPoint, Teams), Adobe Creative Suite, and event registration platforms.
Experience generating data-driven reports and high-quality presentations; familiarity with databases (e.g., FileMaker) and graphic design software is a plus.
Superior written and verbal communication skills, including the ability to draft marketing materials and formal grant-related documentation.
Special Instructions to the Applicants:
This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.
This position requires a Level 2 Background Check through the Florida Department of Law Enforcement (FDLE) Clearinghouse prior to employment. For more information, please visit the FDLE Clearinghouse: .
Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business. Frequent travel with personal vehicle in the Central Florida area (Volusia, Brevard, Orange, Osceola, Lake, Seminole and Sumter counties), with mileage and toll reimbursement at state rate.
The anticipated salary range for this position is $64,518 - $80,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Flexibility to work some evenings and weekends as needed to support events and programs (Willingness and availability to work a varied schedule when needed).
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more...For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Additional Requirements related to Research Positions:
Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.
The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Center for Autism and Related DisabilitiesWork Schedule
Monday - Friday 11:00 AM - 7:00 PM preferred with flexibility on weeks with weekend events.Type of Appointment
RegularExpected Salary
$64,518.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .