Metasys Technologies Jobs in Usa

Come join Connecticut Innovations (CI) as a Senior Associate/Associate primarily supporting our Technology Fund with opportunities to support other CI Venture Funds!

Connecticut Innovations (CI)

As Connecticut's strategic venture capital arm and one of the most active investors on the eastern seaboard, CI has a portfolio of 220+ companies across various industries, with strengths in life sciences, technology and climate tech. CI meets with hundreds of companies every year, identifying the most promising early-stage companies looking to grow in the state. Every year, CI invests in 20+ new companies, in addition to providing follow-on capital to existing portfolio companies. CI also invests as a Limited Partner in outside venture funds based in CT (17 in the past 6 years).

• CI has invested $700+ million in innovative startups since 1995
• CI’s leveraging power is 10X, or $7+ billion

CI announced it invested $45.8 million in 67 companies and venture funds throughout the fiscal year ending June 30, 2025. CI’s investments also helped to attract an additional $653 million in outside capital into its portfolio companies. The fiscal year generated $43.2 million in proceeds, which will allow CI to invest in more early-stage companies in the future.

Our culture is vibrant, diverse, collaborative, and inclusive. We embrace perspective and have mission alignment on our impact to Connecticut’s innovation ecosystem. We host or participate in over 20 ecosystem events per year, and our headquarters at The District in New Haven is a catalyst for partnership and an innovation ecosystem community hub.

Connecticut Technology Fund

Our Technology Fund has provided more than $140 million to date to Connecticut’s promising high-tech companies (140+), with a focus on FinTech, InsurTech, SaaS and PaaS early-stage companies. We have realized over $135 million in proceeds from our investments in this Fund. We have also attracted companies to Connecticut from both coasts and as far away as Europe!

Venture Capital (VC) Senior Associate/Associate

All Venture Team members play a pivotal role as part of the investment due diligence process and post-investment, as part of scaling the portfolio company. As an organization, we embrace diversity of thought, listen with an open mind, think big and concretely, and invest with the mission in mind.

A VC Senior Associate/Associate helps execute our investment strategy by researching promising technology markets. They also participate in all phases of the investment process including due diligence, meetings with management, focused company and industry research, financial modeling, writing investment recommendations, and supporting CI portfolio companies as board observers.

We are currently seeking a VC Senior Associate/Associate to join our Technology Fund Venture Team for a period of 2 to 3 years (with opportunities to extend beyond 3 years) and help develop and manage an active high-tech portfolio. Candidates should be self-starting, curious, flexible and have knowledge of financial statements, business plans and other financial and legal documents.

Qualifications

• Bachelor’s degree in computer science or the equivalent
• MBA or master’s degree
• Work or internship experience in market research, management consulting, venture capital or investment management
• Work experience operating in a high-growth, early-stage FinTech, InsurTech, SaaS and PaaS company preferred
• Experience as a Founder preferred, but not required

Responsibilities

• Representing CI at industry events, source investment prospects, develop relationships with potential co-investors
• Screening and analysis of potential investments
• Conducting due diligence and competitive analysis
• Financial modeling and valuation analysis, collaborating with and supporting other members of the CI Venture team.
• Preparing reports and proposals regarding potential investments and portfolio companies
• Drafting term sheets
• Reviewing legal documents related to financings and other matters
• Presenting investments for approval to CI advisory committees and committees of the CI Board of Directors
• Assisting in identifying strategic, marketing and partnering opportunities for portfolio companies
• Participate in meetings and calls related to due diligence, industry research, and investment negotiations

Skills & Competencies

• A seeker and learner mentality, with a passion for and knowledge of the deep-tech technologies
• High personal passion for a fast-developing innovation ecosystem
• Detailed, action-oriented person who takes initiative to follow-up on items.
• Project management and organization skills to solicit and follow up on meetings.
• Communicate comfortably with a wide range of stakeholders.
• Ability to synthesize data into a compelling story.
• Sufficient understanding/comfort of technology to recognize the business opportunities it unlocks

This role will work at CI’s headquarters in New Haven, CT (District | Coworking Space) on a hybrid schedule (Mondays and Wednesdays onsite). Having a Connecticut residency is required for this role.

Connecticut Innovations offers a competitive starting salary, with additional bonus opportunities based on team and individual investment performance, generous paid time off, and a culture that encourages work-life balance.

Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome all candidates to apply regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran.

Technology Contract & Vendor Operations Analyst

Position Summary

The Technology Contract & Vendor Operations Analyst supports the CIO organization by coordinating the operational processes associated with technology vendor management, contract lifecycle tracking, and purchasing workflows. This role ensures that technology contracts, renewals, and vendor documentation are organized, visible, and managed efficiently across IT, Finance, Procurement, and Legal teams.

The position combines strong administrative execution with operational coordination and reporting, helping maintain clear visibility into vendor commitments, renewal timelines, and purchasing activities. The analyst plays a key role in maintaining accurate records, facilitating contract approvals, and supporting technology leadership with reliable operational documentation.

Key Responsibilities

Contract Lifecycle Coordination

• Coordinate the lifecycle of SaaS and technology vendor contracts, including routing for review, approvals, renewals, and documentation.
• Maintain centralized contract trackers capturing key terms, ownership, expiration dates, renewal timelines, and vendor contacts.
• Monitor upcoming contract renewals and proactively notify stakeholders to ensure timely review and decision-making.

Vendor Operations & Documentation

• Maintain organized, audit-ready documentation for technology vendors, contracts, and supporting agreements.
• Ensure accurate recordkeeping across shared services repositories and internal tracking systems.
• Assist with vendor onboarding and maintain vendor documentation standards.

Purchasing & Financial Coordination

• Support purchasing workflows including purchase order coordination, invoice tracking, and vendor billing alignment.
• Assist in reconciling vendor invoices with approved contracts and purchase orders.
• Partner with Finance to ensure purchasing documentation aligns with budgeting and financial tracking processes.

Cross-Functional Coordination

• Serve as a liaison between IT leadership, Procurement, Finance, and Legal to facilitate efficient contract and purchasing processes.
• Coordinate approvals, track status updates, and ensure required documentation is complete before execution.
• Escalate risks such as approaching renewals, delays in approval processes, or potential compliance issues.

Operational Tracking & Reporting

• Maintain dashboards and tracking tools that provide visibility into contract status, vendor commitments, and renewal timelines.
• Support the preparation of operational reports for IT leadership regarding vendor activities and contract obligations.

Qualifications

Required

• 3–5 years of experience in business operations, contract coordination, procurement support, or administrative operations.
• Strong organizational skills with exceptional attention to detail.
• Experience managing documentation, trackers, or workflow processes.
• Proficiency with Excel and document tracking tools.
• Ability to coordinate across multiple teams and stakeholders.
• Professional discretion when handling confidential or sensitive documentation.

Preferred

• Experience supporting technology organizations or IT operations.
• Familiarity with SaaS agreements and vendor management processes.
• Exposure to procurement, purchasing, or contract management workflows.
• Experience working with finance, legal, or procurement stakeholders.

Key Competencies

• Organizational and process management
• Vendor and contract lifecycle coordination
• Cross-functional communication
• Operational tracking and documentation management
• Attention to detail and compliance awareness

Director of Healthcare Technology Product Strategy

Location: Hybrid in Dallas, TX OR Remote Nationwide with travel

Are you a strategic healthcare product leader who thrives at the intersection of business growth and technology innovation? An expanding, mission driven healthcare services organization is seeking a Director of Healthcare Technology Product Strategy to shape and lead enterprise product initiatives that directly impact patient access, operational performance, and long-term growth.

This is a high visibility leadership role designed for a commercially minded product strategist, someone who can translate executive vision into scalable technology capabilities across imaging, scheduling, call center operations, reporting, and enterprise systems. You will serve as a key bridge between executive leadership, clinical and operational stakeholders, and technical teams, ensuring that every technology investment drives measurable financial and patient experience outcomes.

Key Responsibilities

Enterprise Strategy and Roadmap

• Develop and lead a multi-year-old technology product roadmap aligned with growth, operational performance, and patient experience goals
• Translate executive priorities into scalable technology capabilities and measurable outcomes, including AI and analytics initiatives

Business Case and Financial Leadership

• Build ROI driven business cases and define KPIs tied to revenue, cost reduction, throughput, and patient satisfaction
• Partner with executive and finance teams to prioritize investments based on enterprise value

Operational Alignment and Product Execution

• Collaborate with leaders across scheduling, call center, imaging, and reporting to identify and implement measurable improvements
• Lead build versus buy versus partner evaluations and oversee vendor selection and lifecycle management
• Ensure solutions meet regulatory, interoperability, and governance requirements

Cross Functional Influence

• Drive alignment across operations, IT, engineering, and clinical stakeholders
• Anticipate risks and system interdependencies while fostering a culture of accountability and continuous improvement

Required Experience

• 7 plus years of experience in healthcare product management, healthtech, diagnostics, or provider side enterprise systems
• Demonstrated success building business cases tied to revenue growth, cost reduction, or operational throughput improvement
• Experience leading enterprise software evaluations and vendor selection processes
• Strong understanding of healthcare operational workflows such as scheduling, patient access, imaging, reporting, or revenue cycle touchpoints
• Experience working within regulated healthcare environments and interoperability frameworks
• Proven ability to influence senior leaders and drive cross functional alignment

Preferred Experience

• Background in radiology, enterprise imaging, or multi-site healthcare service environments
• Experience leading system modernization, consolidation, or digital transformation initiatives
• Exposure to AI enabled healthcare workflows and analytics driven decision making

This is an opportunity to step into a strategic leadership role with enterprise impact. If you are energized by aligning business growth with technology execution and want to shape the future of healthcare operations at scale, we would welcome a confidential conversation.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

The Director of Construction Technology plays a critical role in advancing the company’s use of technology across all business units and particularly within operations. This position serves as the bridge between construction operations, IT, and executive leadership — ensuring that technology solutions are effectively deployed, utilized, and continuously improved to support project delivery, operational efficiency, and data-driven decision making.

The Director of Construction Technology will maintain active awareness of emerging construction technologies, lead software training and adoption efforts, and provide first-line support for systems in use. This role is ideal for a candidate with a strong understanding of construction processes, a working knowledge of IT and system integrations, and a passion for applying technology to improve performance and collaboration across the organization.

This position reports to a Senior executive and will work closely with Project Management, Field Supervisors, Accounting, IT Staff, and the Executive Leadership team.

KEY RESPONSIBILITIES

Technology Leadership & Strategy

• Stay informed of industry technology trends, vendor developments, and emerging software capabilities relevant to construction operations.
• Advise leadership on opportunities for innovation, efficiency, and competitive advantage through technology adoption.
• Participate in strategic planning for technology roadmaps, integrations, and process automation.

System Management & Support

• Provide Level 1 helpdesk support for construction technology platforms, including issue resolution, troubleshooting, and escalation to vendors or IT as needed.
• Support implementation, configuration, and optimization of applicable technology solutions, software and systems.
• Ensure smooth coordination and communication between project and field personnel, IT staff, and software vendors.

Training & Adoption

• Develop and deliver training programs for project and office staff on relevant technologies and best practices.
• Create and maintain training materials, user guides, and process documentation.
• Promote a culture of technology adoption and continuous learning across the company.

Vendor & System Administration

• Assist in vendor management, including contract renewals, license tracking, support coordination, and performance evaluation.
• Coordinate system updates, release testing, and change management with IT and vendor teams.
• Help evaluate new software solutions, pilot programs, and system integrations.

Integration & Data Awareness

• Support efforts to integrate systems for seamless data flow between project management, corporate services, and field applications.
• Work with IT and business intelligence teams to improve data accessibility, reporting, and analytics.
• Understand and advocate for data integrity, ownership, and governance across platforms.

Collaboration & Field Engagement

• Collaborate daily with IT staff, project executives, project and field leaders, and senior management to align technology initiatives with operational goals.
• Conduct regular visits to company offices and job sites to assess technology use, identify opportunities for improvement, and provide hands-on support.

QUALIFICATIONS

Education

• College degree in Construction Management or related discipline preferred.
• Education or formal training in computer science, programming, or software development is a plus and may substitute for the college degree above with relevant operational experience.

Experience

• Minimum of 5 years of experience in the construction industry.
• At least 4 years in construction operations (field or project management experience preferred).
• 2–4 years of experience in a role involving technology solution management, system administration, or software implementation
• Experience in major software/systems transitions preferred.
• Experienced in the end-to-end implementation of scalable data lake solutions for enabling enhanced data accessibility and analytics for strategic business decisions.
• Developed interactive dashboards and reports using Power BI or equivalent.

Technical Competencies

• Familiarity with construction technology platforms such as Procore, Viewpoint, Autodesk, Bluebeam, etc.
• Understanding of IT operations, system integrations (APIs, data exchanges, middleware), and database principles.
• Proficiency in Microsoft 365 ecosystem (SharePoint, Teams, Power BI) and other common collaboration tools.
• Ability to train, communicate, and translate technical concepts to non-technical users.

About Us

Perform Properties is a Blackstone Real Estate portfolio company focused on high-performing retail and office properties with People-Appeal - vibrant spaces where people actively choose to work, shop, and gather. With expertise in transactions, development, leasing, and management, the company oversees over 33 million square feet of retail and office properties across the U.S. Learn more: .

Role Summary

Our Director, Technology Enablement accelerates growth by empowering our people with deep, sophisticated Technology adoption & literacy. An influencer & persuader that leads people to more productive Technology use in meaningful, substantial ways, the Director, Technology Enablement finds & creates learning moments that matter, giving our people the skills & confidence they need to put AI, automation and other emerging technologies to work for them every day – not just talk about their potential & possibilities.

This role reports to the Chief Technology Officer and is based in the office, 5 days a week.

Essential Job Functions

• Create Learning Experiences, Programs & Content to reduce our Time-to-Productivity
• Champion Technology & AI Adoption, Measurement & Continuing education to reduce our Time-to-Insight
• Mobilize AI, Automation, Agentic & emerging technology innovations to reduce our Coordination Tax
• Drive Engagement & Communication that creates meaningful change in our audiences
• Model the successful use of AI as a capabilities & resource extension, not just a gimmick
• Grow individuals & teams of technologists in the Technology Enablement space as their leader

Qualifications and Technical Competencies

• 5-7+ years leading Technology Training, Enablement and / or Modern Workplace-focused teams
• 3-5 years managing agile projects (Scrum, Kanban, SAFe)
• 1-3 years managing people (direct reports)
• Demonstrable success driving adoption for Modern Workplace platforms (Microsoft 365, Google Workspace)
• Demonstrable success delivering Technology-focused learning programs, content and outcome measurement
• Advanced proficiency in common Collaboration platforms (Microsoft Teams / SharePoint Online, Google Chat / Drive / Sites, Slack Enterprise)
• Advanced proficiency in common Generative AI platforms (Microsoft Copilot, Google Gemini, ChatGPT Enterprise)
• Advanced proficiency in common Agentic and/or Robotic Process Automation (RPA) platforms (UiPath, Microsoft PowerAutomate, Workato, Zapier)
• Bachelor’s Degree in Computer Science, Communications or relevant tertiary education

Benefits & Compensation

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

Base Salary Range: $165,000 – $185,000. This represents the presently-anticipated low and high end of the Company’s base salary range for this position. Actual base salary range may vary based on various factors, including but not limited to location and experience.

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email

#LI-Onsite

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearNew York City, NYwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$150

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in New York, NY during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause.

For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.

• Computers & Technology

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearAtlanta, GAwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$120

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in Atlanta during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must not be currently pregnant
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

• Computers & Technology

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Durham, NC

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SUMMARY
Directs the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.

**Hands-on experience and knowledge of Surface Mount Technologies (SMT) and Thru-hole equipment/gear.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Mercy's Win From Within Program 

Mercy Springfield

Summer 2026 Cohort

Education partnership with:

• OTC

Included Programs:

• Surgical Technology

This program is designed to provide students with various opportunities to grow professionally, receive financial assistance, and experience a smoother transition to practice post graduation.

You may be enrolled in Healthcare pre-reqs or Surgical Technology program itself to qualify. Previous transcripts and a letter of recommendation will be required to be considered.

This is program is offered at Mercy Springfield. If you are interested in participating in this program for Summer 2026, please apply and recruitment will reach out with further information.

Please note that you will be required to work at least 16 hours per pay period (every 2 weeks) employment positions may vary by program. A contract will need to be signed stating that you will remain at the Mercy facility you have chosen for 1-3 years after graduation. 

The deadline for application is April 17th, 2026.

Please have (1) letter of recommendation and an unofficial transcript (if applicable) ready to provide.

If you would like to send the items ahead of time, please send to

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Open date: January 1, 2026

Most recent review date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Thursday, Dec 31, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Department of History at the University of California, Berkeley, invites applications for a pool of qualified temporary instructors to teach courses should an opening arise.

The Department of History is generating an applicant pool of qualified instructors to teach courses in all areas of History (Africa, Ancient Greece & Rome, Byzantine, Early Modern Europe, East Asia, North America, Jewish, Late Modern Europe, Latin America and the Caribbean, Soviet Union, Medieval Europe, Middle East, South Asia, Southeast Asia, and other various needs), pending openings. Currently identified openings are in Africa, Europe and the Atlantic World 1650-1850, and the History of Science, Technology, and Medicine. This pool includes assignments to teach courses in the history of science, technology, and medicine, including courses that are offered together with Science, Technology, and Society (STS) and/or Data Science.

In addition to teaching responsibilities, general duties may include holding regular office hours, calculating grades, advising students, preparing course materials, managing GSIs, and attending appropriate meetings/orientations, etc.

It is important to mark any and all specializations that match your area of expertise. If you would be available for or are interested specifically in summer teaching, please indicate it as a specialization as well.

A PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.

A PhD (or equivalent international degree) is required by the start date.

A PhD (or equivalent international degree) in History, or related field. Demonstrated teaching excellence in the appropriate fields with undergraduates and, where appropriate, graduate students.

• Cover Letter - Please indicate in bold in the first paragraph of your cover letter your area(s) of specialization noting time period, any regional emphasis and topical focus.

  
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Sample Syllabus

  
  

• 2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Job Description

Job Summary

The Senior Vendor Management Analyst plays a critical role in strengthening BJ’s technology vendor and asset management capabilities. This position partners closely with IT, Finance, Procurement, and external vendors to ensure effective governance, financial transparency, compliance, and performance across BJ’s technology vendor portfolio. The role has a strong focus on Software Asset Management (SAM), including oversight of enterprise tooling (e.g., Flexera/Flexera One), data quality, license compliance, and optimization insights. In addition, the Senior Vendor Management Analyst supports vendor budgeting, performance management, and contract management maturity, helping define best practices and drive continuous improvement across processes and outcomes. This position requires a combination of analytical rigor, operational execution, and relationship management skills, and is well-suited for a professional who thrives in a collaborative environment while influencing stakeholders and improving enterprise-level vendor and asset management practices.

Major Tasks, Responsibilities, and Key Accountabilities

Responsibilities and duties that are associated with the Senior Vendor Management Analyst include, but are not limited to, the following:

Software Asset Management

• Manage team member performing day-to-day administration of Flexera/Flexera One, including data imports, normalization, license modeling updates, and system configuration tasks.
• Monitor data quality, license compliance positions, resolve ingestion errors, and maintain integration health across connected systems (e.g., SCCM, ServiceNow) and develop plant to mitigate
• Continue to improve our discovery and monitoring capabilities to ensure complete and accurate coverage
• Identify cost savings and optimization opportunities, such as unused licenses, right sizing subscriptions, or consolidating tools and vendors.

Vendor Budget Planning and Management

• Work closely with VMO Manager, Finance and technology leadership to support annual planning and budgeting process from an external spend perspective
• Develop and streamline reporting

Vendor Performance and Relationship Management

• Support the team in applying vendor management standards for assigned vendor tiers (prepare templates, meeting agendas, and performance trackers).
• Upskill BJs team members on vendor relationship management practices
• Help improve vendor performance and develop strong vendor relationships
• Support vendor onboarding/offboarding checklists and documentation and tracking vendor metrics

Vendor and Contract Management Maturity

• Work with technology leaders to define what “good” looks like for vendor and contract management and develop a prioritized roadmap needed to get there
• Help execute against the maturity roadmap to mature vendor management and contract management processes, practices, to deliver better outcomes
• Collaborate with technology teams and procurement to ensure purchase data, entitlement records, and contract information are accurately represented
• Provide on-demand analytical support to the VMO Manager & Tech Leadership for executive reporting, budget tracking, and contract assessments.

Job Qualifications:

• Bachelor’s degree in Information Technology, Business, Finance, or a related field (or equivalent experience).
• 5+ years of experience in Asset Management, IT Vendor Management or related IT governance roles
• Proven hands-on experience with Flexera Software Asset Management (Flexera/Flexera One) or similar enterprise SAM tools.
• Strong understanding of software licensing for major vendors (e.g., Microsoft, Oracle, Adobe, IBM, Salesforce, ServiceNow, etc.).
• Collaborator and team player, with the ability to build and maintain strong internal and external relationships
• Excellent analytical and problem-solving skills with strong attention to detail.
• Strong communication and stakeholder management skills across technical and non-technical audiences.
• Ability to prioritize and manage multiple initiatives simultaneously.
• Understanding of IT procurement, contract management, and vendor governance processes.
• Collaborative mindset with the ability to work cross-functionally across IT, Finance, and Procurement

About Uttermost

At Uttermost, we are dedicated to providing our customers with high-quality home furnishings and accessories. Our team thrives on innovation, collaboration, and excellence. We’re seeking a talented IT Technical Lead to join our growing IT team and help drive forward key technology initiatives that support the success of our business.

Position Overview

The IT Technical Lead will play a critical role in designing, managing, and delivering IT projects across the organization. This individual will work closely with the IT Director, department leaders, and project stakeholders to ensure that technology solutions are implemented effectively, securely, and in alignment with business goals. The role requires a hands-on leader with strong technical expertise, proven project management skills, and the ability to guide teams through complex IT challenges.

Key Responsibilities

• Lead and manage the execution of key IT projects, from planning and design through implementation and support.
• Serve as the primary technical lead on initiatives involving infrastructure, networking, systems, applications, and security.
• Collaborate with the Director of IT to establish project priorities, timelines, and resource allocations.
• Provide technical guidance and mentorship to IT staff and cross-functional project teams.
• Develop and maintain documentation for systems, processes, and project deliverables.
• Ensure compliance with security best practices, data protection policies, and industry standards.
• Troubleshoot and resolve escalated technical issues in a timely manner.
• Partner with vendors and external service providers to support IT solutions and services.
• Identify opportunities for innovation, efficiency, and automation within IT operations.
• Other duties as deemed necessary by Management

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• 5+ years of progressive experience in IT roles, with at least 2 years in a leadership or project lead capacity.
• Strong technical expertise in one or more of the following areas: networking, cloud platforms (Azure, AWS, or similar), enterprise applications (ERP, CRM), IT infrastructure, or cybersecurity.
• Demonstrated experience managing full lifecycle IT projects.
• Excellent problem-solving, communication, and collaboration skills.
• Ability to balance hands-on technical work with leadership responsibilities.
• Familiarity with ITIL practices, project management methodologies, and security frameworks is a plus.
• Familiarity with Fourth Shift ERP is a plus.

Overview

Berkot's Super Foods is seeking an Information Technology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency.

Responsibilities

• Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions.
• Ensure system availability, reliability, and performance across all store locations.
• Oversee help desk operations and provide escalation support for complex issues.
• Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security.
• Coordinate installation, configuration, upgrades, and maintenance of critical systems.
• Monitor system performance, troubleshoot failures, and implement proactive solutions.
• Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices.
• Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field strongly preferred.
• 5+ years of IT experience, with at least 2 years in a supervisory or management role preferred.
• Retail or grocery industry experience strongly preferred, especially with POS or store operations systems.
• Working knowledge of security, incident reporting software, and basic retail systems.
• Proven leadership and project management abilities.
• Excellent problem-solving, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to travel to store locations as needed.

Job Type: Full-time

Work Location: In person

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

About Harbour

Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage. Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family.

We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.

The Role

As an IT Support Specialist, you will be the primary on-site technology partner for our Phoenix operations team while also supporting remote users across the business. This is a hands-on role combining desktop support, hardware setup, and user assistance in a fast-paced retail and logistics environment.

You will work closely with cross-functional partners to ensure technology is reliable, professional, and unobtrusive, supporting the elevated experience our brand represents.

Key Responsibilities

• Hybrid Technical Support: Provide on-site troubleshooting for warehouse staff and remote assistance for off-site users via screen sharing, email, and phone.
• General Desktop Support: Resolve basic hardware and software issues for macOS equipment, including MacBooks, iMacs, and tablets.
• Software Assistance: Help staff navigate Google Suite (Gmail, Drive, Docs) and provide secondary support for Microsoft Excel tasks.
• ERP Upskilling: Use and learn the daily functions of NetSuite to support business operations. No prior experience with NetSuite is required but is highly preferred.
• Hardware Management: Handle the physical setup and maintenance of workstations and peripherals. This includes unboxing, moving, and installing equipment across the warehouse floor.
• Problem Solving: Identify technical hurdles and work to resolve them quickly to keep our logistics and sales teams moving forward.

Qualifications

We value curiosity and a "can-do" attitude. We are open to various educational backgrounds:

• Preferred Education: A degree or certificate in Information Technology is a plus.
• Alternative Backgrounds: Self-taught tech enthusiasts and project-based learners are highly encouraged to apply.
• Note: If you are self-taught, please include portfolio details with your application. This can include descriptions of personal tech projects, home lab setups, or specific technical problems you have documented and solved.
• Technical Familiarity:
• Comfortable navigating, trouble-shooting, and setting up macOS devices.
• Familiar with Google Suite apps like Docs, Sheets, and Drive.
• Basic understanding of Microsoft Excel.

Physical Requirements

• Lifting: Must be able to lift and carry up to 50 lbs regularly to move equipment, unbox and pack shipments, and set up workstations.
• Mobility: Must be comfortable working in a warehouse environment, which may involve standing and walking for extended periods.

Requirements

• Ability to work on-site at our Phoenix warehouse facility.
• Strong communication skills. You should be able to explain technical fixes clearly to both on-site and remote coworkers.
• A desire to grow your skills within a luxury brand environment.