Med Source Services Llc Jobs in Usa

Hospital system looking to bring on a Divisional Director Laboratory Services! Bonus Incentive, Sign On Bonus and Full Relocation!

• Must have Multi-Site Lab experience on a National or Regional Level
• Background as a Medical Technologist is required

Main Duties:

1. Supports the Laboratory Service Line to execute on laboratory service opportunities in assigned division
2. Implementation of laboratory test (ordering), facility test menu, and equipment platform formularies, as well as other Service Line objectives
3. Coordination/centralization of laboratory services within geographic region,
4. Optimization of market based contracting and adherence to system contracts
5. Reference testing vendor selection and utilization
6. Assessment of client and commercial outreach business profitability
7. Billing compliance and charge capture
8. Assists in implementing best practices regarding laboratory quality and operations
9. Ensures laboratory facility readiness for ongoing successful regulatory accreditation

Qualifications:

• Bachelor’s Degree in Medical Technology or Laboratory Science is required
• Master’s or above Degree in Business, Healthcare Administration preferred
• Professional organization association required
• Clinical laboratory experience required
• 5+ years’ of recent experience in laboratory, at a director/manager level and/or laboratory consulting required
• Effective working knowledge of healthcare systems management, hospital/laboratory management, healthcare financial management, and third-party reimbursement issues, and clinical operations

Growing hospital looking to bring on Director Rehabilitation Services! Full Relocation!

Responsible for strategic planning and operational management of the function of the Rehabilitation Services department. Provides leadership and oversight direction to managers and staff. Responsible for quality, functional excellence, and contributions to accomplishment of hospital strategic and operational objectives. Serves as resource for physicians, staff, and management for the content of rehabilitation services. Position has administrative and financial responsibility for the successful operations of the department to promote growth and improvement in patient care, education, and research.

• Responsible for the Physical Therapy/Occupational Therapy Dept with BOTH Inpatient and Outpatient services.

Qualifications:

• State licensure as PT - Physical Therapist, or OT - Occupational Therapy, or SLP - Speech Language Pathologist. Must have a specialty certification.
• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
• Advanced degree in related field or specialty certification
• 7+ years practicing as a health care professional with five years of people management experience in a healthcare environment.
• BLS-I - Basic Life Support Instructor (AHA)
• Membership in professional organization related to job preferred

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Service Manager – Agricultural Equipment

Location: Syracuse, KS

Reports To: Location Manager & Director of Service

Employment Type: Full-Time, Exempt

Position Summary

We are seeking a motivated and experienced Service Manager to lead and manage the Service Department for an agricultural equipment dealership. The ideal candidate will have a strong technical background in heavy equipment, proven leadership skills, and the ability to build long-term customer relationships.

In this role, the Service Manager will oversee daily service operations, manage technicians, ensure high-quality customer service, and drive department productivity and profitability. The position requires strong organizational, communication, and leadership abilities to manage work orders, service calls, inspections, warranty claims, and technician development while maintaining operational efficiency.

Key Responsibilities

Service Operations Management

• Develop, implement, and monitor effective Service Department processes to ensure high levels of customer satisfaction.
• Oversee service work orders, repairs, inspections, warranty work, and product improvement programs.
• Schedule and assign work to technicians based on skill sets and workload.
• Review repair orders for completeness and accuracy prior to billing.
• Ensure all tools, equipment, and service vehicles are properly maintained and in good working condition.

Team Leadership & Development

• Supervise Service Technicians, Set-up Technicians, Ag Tech Interns, Detail Technicians, Maintenance Technicians, and Service Administrative staff.
• Recruit, onboard, and develop service personnel.
• Conduct performance reviews and support ongoing training and skill development.
• Foster a collaborative and team-focused work environment.

Customer & Business Development

• Build and maintain strong relationships with customers to drive loyalty and repeat business.
• Develop and execute a Service Department marketing plan aligned with company goals.
• Coordinate customer clinics, field demonstrations, and promotional events.
• Ensure timely submission of warranty and Product Improvement Program claims.

Operational & Financial Oversight

• Develop annual department goals and budgets aligned with organizational objectives.
• Monitor service performance and productivity metrics.
• Maintain knowledge of industry products including John Deere and competitive agricultural equipment.

Safety & Compliance

• Ensure all safety policies and procedures are followed within the service department.
• Maintain a clean, organized, and safe work environment.

Qualifications:

• 3+ years of experience in service department operations
• Strong technical background in heavy equipment or agricultural machinery
• Experience managing or supervising service teams
• Familiarity with agricultural equipment such as tractors, trailers, and farm machinery
• Knowledge of John Deere or similar agricultural equipment brands preferred
• Strong sales and customer relationship skills
• Excellent written and verbal communication skills
• Strong organizational and interpersonal abilities
• Proficient computer skills
• Basic understanding of financial principles related to service department operations
• Experience with Service Advisor or similar diagnostic/service management systems is preferred

Physical Requirements:

• Ability to sit, stand, walk, bend, and reach for extended periods
• Ability to lift up to 50 lbs. without assistance
• Frequent computer use
• Driving as part of job duties
• Ability to hear normal tones and maintain visual awareness in a service environment

Additional Requirements

• Must be able to pass a pre-employment drug screening
• Must have a clean motor vehicle record

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.

Job title:

Field Service Manager

Location:

Livermore or Modesto, CA

Reports to:

Senior Field Service Manager

Compensation:

$130,000-$140,000 Base plus variable compensation

Summary of the position:

The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.

Duties and responsibilities:

• High Level Business Objectives:
• Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
• Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
• Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
• Provide training and billable service work as required
• Services Leadership:
• Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
• Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
• Assess performance of service technicians.
• Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
• Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
• Maintain technician staffing at appropriate levels for business requirements.
• Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
• Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
• Compliance/Miscellaneous:
• Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
• Maintain a clean, safe, working environment.
• Attend training with the Sullair factory to stay current on product offerings and technologies.
• Travel as required to drive business activity and attend training. 80% Field / 20% Office
• Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
• May involve multi-branch location responsibilities

Education:

• Associate degree preferred but not required.
• Technical Training/Certifications in the compressed air industry is a plus.
• High School Diploma Required

Position Requirements:

• Five plus years field service experience in the compressed air industry.
• Proven leadership experience with strong written and verbal communication.
• Strong understanding of Microsoft office suite.
• Experience with ERP systems a plus.

Direct reports:

• Service Technicians

The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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One of Swoons top clients in the Artificial Intelligence space is hiring a Professional Services Sourcing manager to join their team out of San Francisco, CA!

Details:

Location: Hybrid - San Francisco

Rate: $80-$95/hour W2

Duration: 6 months to start with chance of extension

This person will bridge strategic category leadership and day-to-day sourcing execution. This role sits between category coordination and category strategy, with a stronger tilt toward sourcing ownership, supplier strategy, and cross-functional deal execution. It will also be involved in M&A activities, helping to integrate the vendors of acquired companies.

Day to Day:

• Lead end-to-end sourcing for professional services engagements, from intake through negotiation, contracting, and award.
• Negotiate MSAs and ISAs with a wide range of professional services firms and align commercial terms to OpenAI's risk and governance standards.
• Build and run competitive processes (RFP/RFQ), including scope shaping, bid evaluation, and commercial recommendation development.
• Partner with Legal, Finance, Security, and Extended Workfoce teams to structure agreements that balance speed, flexibility, compliance, and value.
• Standardize sourcing playbooks, rate card approaches, and service taxonomy to reduce fragmentation across the category.
• Build playbooks and repeatable frameworks for M&A-related sourcing and contract integration activities.

Requirements:

• 8+ years of experience in sourcing, category management, procurement, or commercial operations in fast-scaling environments.
• Strong sourcing and negotiation experience across professional services, consulting, or contingent/advisory spend.
• Experience in M&A post merger integration of contracts
• Experience balancing strategic category goals with high-volume, hands-on sourcing execution.

Account Manager / Customer Service – Engineered Parts Sourcing (Alpharetta, GA)

Full-Time | Onsite | Business Casual | No Travel Required

At EPS, we are more than a supplier—we are innovators in specialty fasteners and cold‑headed parts, trusted by leading OEMs across the globe. With nearly 40 years of expertise and a cutting‑edge facility, we are dedicated to delivering top‑quality solutions for the industrial and automotive sectors.

Our recent expansion in equipment and talent reflects our commitment to growth and excellence. As we continue to evolve, we’re looking for a motivated Account Manager / Customer Service professional to join our team and help support our customers and internal operations.

Learn more about us at You’ll Do

• Maintain ongoing communication between customers and EPS personnel.
• Keep a positive, solutions‑focused attitude with all customer requests.
• Know when to escalate complex requests to the Sales Manager.
• Enter and update customer and vendor information in the company system.
• Gather required paperwork to generate accurate quotations.
• Enter new and repeat customer orders.
• Adjust customer releases that may change daily or weekly.
• Create labels for new parts and update existing labels as needed.
• Prepare Engineering Change paperwork received from customers.
• Expedite vendors to ensure customer needs are met.
• Ask the right questions to quickly problem‑solve when issues arise.
• Demonstrate an understanding of manufacturing processes and machine requirements to support customers with quotes, engineering changes, and quality concerns.
• Work collaboratively on team projects and assignments.
• Organize and prioritize tasks to meet deadlines.
• Assist with customer visits and audits.
• Provide written communication as needed.
• Follow all company policies, procedures, and safety guidelines.
• Perform additional duties as assigned.

What You Bring

• At least 1 year of customer service experience.
• Strong communication and listening skills.
• High attention to detail and strong organizational abilities.
• Ability to work well in a team environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• A proactive, self‑driven approach with a sense of urgency when needed.
• Creativity and problem‑solving skills.

Compensation & Benefits

• Salary: $50,000–$60,000 per year, based on experience and education. No commission.
• Dress Code: Business Casual
• Travel: None
• Benefits: Health, Dental, Vision, Life, 401(k), Paid Vacation, and Paid Holidays.

If you’re looking to join a stable, growing, family‑owned company where your work truly matters, we’d love to hear from you.

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:

· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

· Independently performs maintenance as per industry standards.

· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.

· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.

· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

· Completes and conducts on-the-job training and technical self-study programs for career development.

· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent (GED).

· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.

· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

· Must be able to use basic hand tools and specialized tools as appropriate.

· Extensive travel required. (Local, National, International)

Desirable KSAs:

· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.

· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.

Competencies:

· Communications

· Customer Focus

· Personal Discipline

· Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Pay Range$38.76—$49.62 USD

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.

* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.

* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.

* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.

* Travel required. (Daily)

Desirable KSAs:

* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.

* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.