Matlen Silver Jobs in Usa

The opportunity

Delaware North Gaming is hiring full-time and part-time Bussers to join our team at Southland Casino in West Memphis, Arkansas. As a Busser, you will demonstrate excellent time management skills as well as the ability to set priorities and respond to changing needs within the dining room.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$15.00 - $15.25 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Check-in with management for daily assignments and attend pre-shift briefing
• Maintain cleanliness and sanitation of the dining room  
• Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
• Reset tables once guests leave according to floor plan or instructions from management
• Assist in counting china, glass, silver, and linen

More about you

• Experience or training as a Runner or Busser with a similar style of dining, capacity, and volume is preferred
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
• No high school diploma or GED required

Physical requirements

• Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up
• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
• Ability to maneuver between tables and around corners

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The Experienced Catering Event Production Manager position is an exceptional opportunity for a talented and highly motivated hospitality professional to join the Paula LeDuc Fine Catering & Events Team, the Bay Area’s premier caterer. We create unforgettable experiences for corporate, social, and private clients, delivering tailored events that set the industry standard.

Discover a place where you can accomplish what you’ve always wanted – to be recognized for your talents and efforts and feel a sense of pride in what you do.

Part-Time/Seasonal positions may be an option.

The ideal candidate will:

• Have at least 3-5 years of management-level experience in event planning and execution.
• Exhibit communication and interpersonal skills necessary to interact with management, staff, vendors, and clients at all levels.
• Be comfortable in a multi-task environment with frequent interruptions, short deadlines, and a high degree of pressure.
• Extensive knowledge of and passion for food, wine, and hospitality.
• Deliver exceptional client care before, during, and after the event.
• Provide logistical expertise and production management.
• Provide “single-point accountability” at the event by directing, managing, coordinating, and collaborating with the client, vendors, and Events Team ensuring the timely execution of the event timeline.
• Produce all necessary production documents within designated deadlines for internal team review.
• Coordinate, facilitate, and conduct thorough event walk-throughs, lineups, pre and post-planning sessions, encouraging feedback and questions.
• Assist in delivering perpetual training programs throughout the year to all members of the Events Team.
• Assist in the formulation and implementation of department policies and procedures by encouraging ongoing feedback from colleagues, staff, and clients.
•  Advanced knowledge of catering work flow, coordinating multiple departments in hitting all production timeline milestones throughout the development of the event, during its execution and through all post event care. 
• Experience in managing event budgets and hitting profitability goals
• Works a flexible schedule which includes events on nights and weekends frequently

What does it take to be a successful Event Manager?

• Demonstrate cooperative spirit, respect the rights and abilities of others; listen to others, and be successful at sharing responsibilities and authority.
• Create a work environment of teamwork and lateral service.
• Set an effective example for employees and support our company culture – contributing to an inspired work environment.
• Represent the team with integrity, dedication, and curiosity in all aspects of client, vendor, and colleague interaction.

Benefits if full time

• Full medical coverage for employees (Kaiser Silver, with other levels available at additional cost)
• 50% Dental coverage paid by employer
• LTD/STD Insurance, 100% employer-paid
• EyeMed Vision offered, employee-paid
• Sec125 flexible spending account available
• 401(k) plan after 1 year of employment, with company matching
• Paid vacation
• Flexible work schedule
• Annual winter break
• Daily lunch served

Physical Requirements

• Must have the ability to sit for up to 8 hours at a time, as well as frequently walk, stoop, bend, and list up to 20lbs occasionally.
• Must have the stamina to work up to 60 hours a week during peak season.
• Must be able to read, write, and effectively communicate in the company’s dominant language (English). Proficiency in Spanish is a plus.
• Reliable transportation and willingness to travel throughout the Bay Area as well as Napa/Sonoma counties regularly.
• Willing to work frequent late nights and weekends.

Hanwha Aerospace USA has long been recognized as a leader in the development and supply of flight-critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to enrich your talents. We are always seeking to hire talented, hard-working, and committed individuals for roles in Operations (CNC Machining, Tool Making, and Fabrication/Assembly), Engineering, Quality, and other Support Roles.

Reporting to the Newington Site General Manager, the Senior Manager, Operations is responsible for overseeing all operational value streams within the organization. This role includes leading a matrixed organization comprised of Engineering, Quality, Production Planning, Supply Chain, Production Support, and highly skilled Machinists in the manufacturing of aerospace components. The Senior Manager, Operations is tasked with driving operational excellence, meeting performance metrics, and fostering continuous improvement across all value streams. This role also acts as a liaison with other functions and external customers.

Location: Based out of Newington, CT

Reports to: General Manager

Responsibilities:

• Provide strategic direction for all operational value streams, including long- and short-range resource planning (labor, equipment) to ensure effective and profitable operations, adjusting to changing customer or business needs as required.
• Execute manufacturing schedules to meet on-time delivery of products while adhering to quality standards and minimizing costs.
• Oversee and manage the external supplier network to meet or exceed performance targets for delivery, quality, and cost.
• Build and maintain strong, cooperative relationships with customers, resolving issues promptly to mitigate impacts on schedules or deliverables.
• Champion Lean Manufacturing initiatives across all value streams to improve established metrics.
• Lead process improvement efforts to achieve highly capable processes and world-class yield rates.
• Communicate effectively across the organization, ensuring feedback, updates, and information flow seamlessly between all levels and functions.
• Lead supervisors and production employees, including recruitment, performance management, coaching, training, and compliance with company and legal requirements.
• Proactively identify and escalate issues to senior management that may impact business objectives.

Required Qualifications:

• Bachelor’s degree in engineering, business or a related discipline.
• 5+ years of experience in a production environment, with at least 5 years in Aerospace Manufacturing management or program management.
• 3+ years of experience leading and managing a team in a production environment.
• Demonstrated ability to think strategically, develop operational plans, and link financial outcomes with operational strategies.
• Knowledge of Lean Six Sigma principles and continuous improvement; experience leading operational transformation.
• Demonstrated “solution-minded” thinking skills, direct ownership of situations.

Preferred Qualifications:

• Proficient organizational, communication, and leadership skills to effectively engage with individuals at all levels and cross-functional groups.
• Extensive experience with Microsoft Office for data analysis and preparing presentations.
• Master’s degree in engineering, business, or an MBA. Six Sigma Black Belt/Green Belt or AME Silver certification, or equivalent Lean Manufacturing certification.

• Ensure that all guests are served in a timely and professional manner
• Ensure tables are set, condiments are stocked and menus are clean and updated
• Stack and polish glassware and silver
• Use sales techniques to suggest additional items and enhance the guest experience
• Provide alcoholic beverage service to guests as well as non-alcoholic and hot beverages
• Operate POS system and handle cash/credit transactions
• Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
• Maintain positive communication with service and kitchen staff; Make manager aware of guest’s comments and complaints
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
• Other duties as assigned
  
  

• High School diploma or GED preferred
• One year prior guest service experience is preferred
• TIPS Certification preferred
  
  

• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Proficient knowledge in computer programs such as Microsoft Office or POS systems preferred
• Excellent customer service skills with a friendly and professional demeanor
• Ability to take accurate orders and communicate them effectively to the kitchen
• Strong multitasking skills to handle multiple tables and guest requests efficiently
• Knowledge of proper food handling, sanitation, and safety regulations
• Ability to recommend menu items and upsell food and beverage options
• Proficiency in using point-of-sale (POS) systems for order entry and payment processing
• Strong communication and active listening skills for guest interactions
• Ability to work in a fast-paced environment while maintaining attention to detail
• Effective problem-solving skills to handle guest concerns and special requests
• Basic math skills for processing payments and handling gratuities accurately
• Physical stamina to stand, walk, and carry trays for extended periods
• Ability to work collaboratively as part of a team to ensure smooth service flow
• Flexibility to work varied shifts, including nights, weekends, and holidays
• Ability to communicate and follow oral or written directions in English
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

The opportunity

Delaware North Sportservice is hiring seasonal Bussers to join our team at Little Caesars Arena in Detroit, Michigan. As a Busser, you will demonstrate excellent time management skills as well as the ability to set priorities and respond to changing needs within the dining room.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now.

Pay

$13.73 - $14.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Check-in with management for daily assignments and attend pre-shift briefing
• Maintain cleanliness and sanitation of the dining
• Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
• Reset tables once guests leave according to floor plan or instructions from management
• Assist in counting china, glass, silver, and linen

More about you

• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
• At least one year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume
• No high school diploma or GED required

Physical requirements

• Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up
• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
• Ability to maneuver between tables and around corners

Shift details

Evenings
Weekends
Events

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Company Description

We are a soccer club based in Santa Clara, CA. Founded in 2019 as a one-team club, we quickly gained popularity by bringing top coaches into our program. Within a year, we expanded to multiple competitive teams. Affiliated with Cal North/CYSA and Norcal, we prioritize the well-being of our kids and coaches, ensuring they receive the attention they deserve. As a non-profit organization, we are committed to providing affordable soccer with top coaches and small team sizes.

Role Description

This is a contract role for a Competitive Level Youth Soccer Coach. The coach will be responsible for leading practice sessions, developing training plans, attending matches, and providing individualized feedback to players. The role requires daily on-site presence and active participation in team activities. This position is based in Santa Clara, CA.

Qualifications

• Experience in Soccer Coaching and Football
• Strong Communication and Coaching skills
• Background in Education
• Passion for youth development and player growth
• Ability to work on-site in San Jose, CA
• Relevant coaching certifications or qualifications are a plus

Extra Qualifications to boost your chance

• Coached in Silver, Gold, Premier and ECNL

Title: Recruiter

Location: Charlotte, NC 28202

Pay range: $34.00 - $38.57/hourly

Setting: Hybrid (3 days onsite required)

ABOUT THE ROLE

We're seeking a full‐cycle Contract Recruiter experienced in building pipelines and hiring Alternative Investment accounting professionals (private equity/credit, hedge funds, real assets, CLO administration). You will partner with business leaders and peer recruiters to define talent strategies, source niche profiles, and deliver an equitable, positive hiring experience.

WHAT YOU'LL DO

• Own full cycle recruiting for Alts accounting roles (Fund Accountant, Senior Fund Accountant, Financial Reporting Analyst/Manager, Investor Allocation, CLO Deal/Admin), from intake through offer acceptance.
• Source scarce talent using multichannel strategies (LinkedIn Recruiter, expert communities, Boolean/X‐ray, referrals, alumni, competitive mapping) and develop proactive silver‐medalist and evergreen pipelines.
• Guide hiring leaders on market availability, compensation signals, interview design, and decision quality.
• Champion inclusion in sourcing, slates, and selection; enable fair, skills‐based evaluation and accessible interview experiences.
• Manage candidate experience with timely communication, prep/coaching, and high touch closing strategies.
• Operate the process in Workday (or ATS of record): requisition hygiene, job postings, interview logistics, offer workflow, and onboarding hand‐offs; maintain data integrity.
• Report outcomes using TA analytics: time‐to‐fill, pass‐through by stage, slate diversity, quality‐of‐hire indicators, offer‐to‐accept, and leader satisfaction.
• Partner cross‐functionally with HR, Compensation, Talent Intelligence, and business operations across Investment Services.

WHAT YOU'LL BRING

• 3+ years full‐cycle recruiting (or sourcing) in financial services, asset management, fund administration, or trust/corporate trust—preferred experience with recruiting Alternative Investments accounting talent.
• Ability to translate job requirements into validated competencies and structured interview guides aligned to role profiles and job families.
• Demonstrated success hiring in high‐demand markets with creative sourcing and closing strategies.
• Proficiency with ATS (e.g., Workday), CRM, LinkedIn Recruiter, advanced Boolean/search operators, and other sourcing strategies.
• Strong stakeholder management, executive communication, data‐driven decisioning, and project management skills.
• Commitment to candidate experience, inclusion, and regulatory compliance.

KEY PERFORMANCE INDICATORS (KPIs)

• Time‐to‐accept and time‐to‐start; pipeline health (active prospects, interviews/week).
• Slate diversity and interview compliance; passthrough from screen → panel → offer.
• Quality‐of‐hire proxy metrics (manager satisfaction, interview to hire ratios).
• Data integrity in ATS and adherence to hiring governance.

BENEFITS INFORMATION

• Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Role: Cyber Security Architect – Linux, Ansible & Terraform

Location: Silver Spring, MD , DC, Techwood, ATL – Onsite

Job Responsibilities / Typical Day in the Role

• Implement design reviews to evaluate security controls

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises

• Plan, design, engineer and implement security-related technologies

• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.

• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.

• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.

• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals

• Research and explore emerging security technologies and determine their appropriate use within the company.

• Prepare, document, and create standard operating procedures and protocols.

• Crosstrain and mentor other team members as needed

Must Have Skills / Requirements

1) Implementing advanced cyber security technology in a complex environment

a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.

2) Scripting experience (using Python, Go, or other equivalent languages)

a. 5+ years of experience.

3) Hands-on Experience with automation technologies

a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.

4) Linux Experience.

a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.

Technology requirements:

• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.

• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language

• Must have 5+ years of scripting experience (using Python or other equivalent languages)

• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)

Nice to Have Skills / Preferred Requirements

1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).

2) Media/entertainment or distributed global network experience.

Soft Skills

1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.

2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices

3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review

Who are we?

Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It’s no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user, not the other way around.

At the heart of userization philosophy is ScreenSense, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work.

This intelligence powers our entire product suite.

• Digital Adoption helps users get productive faster.
• Product Analytics uncovers friction and closes adoption gaps.
• Mirror allows employees to train in safe, simulated environments.

These are embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance.

Our upcoming AI-first products are already creating a buzz in the market.

• Seek is an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf.
• Whatfix Mirror 2.0 is the world’s only System plus Role simulation with a complete assessment to lead the Gen AI simulation category.

Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.

Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.

At Whatfix, we’re not just making software easier—we’re making AI work for people.

The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.

Investors: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.

Whatfix’s leadership is consistently recognized across top industry analysts and business rankings:

• Won the 2025 AI Breakthrough Award for the Overall AI-based Analytics Solution of the Year
• Only DAP to be recognized as a “Leader” across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
• Named a Gartner Customers’ Choice for DAP for the second year in a row (2024 and 2025)—the only vendor in the market to earn this distinction consecutively.
• We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8%
• Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees.
• Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.
• RemoteTech Breakthrough Awards winner for “Software Asset Management Solution of the Year”

These recognitions are matched by business performance:

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fifth Consecutive Year
• Listed on the Financial Times & Statista's High-Growth Companies Asia-Pacific 2025 list.
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

Are you a seasoned sales hunter with a track record of landing and expanding enterprise deals? Do you thrive on cracking complex sales cycles and delivering game-changing solutions? Join Whatfix, a leading data-driven digital adoption platform, and help organizations maximize the ROI of their software.

At Whatfix, we live by the motto “Hustle Mode ON.” As an Enterprise Account Executive, you’ll sell directly to Fortune 500 companies across North America and drive our growth.

The Opportunity

• Consult with enterprise prospects to understand needs and architect Whatfix’s value proposition
• Drive engagement, quantify ROI, and ensure customer success
• Build brand awareness and generate a robust sales pipeline
• Sell a category-leading solution in a vast market
• Work closely with our Co-Founder and CRO for 1:1 mentorship and collaboration

Culture for Sales Experts

• Entrepreneurial, collaborative San Jose office with access to founders
• Partner with sales development, solutions consulting, marketing, and product teams
• Continuous learning and development opportunities
• Leverage our employee value proposition (full perks below)

What You’ll Bring

• 3+ years SaaS enterprise sales experience with proven hunting, negotiating, and closing skills (ARR $50K–$500K+)
• Strong executive presence with C-suite relationship experience
• Experience selling to CRM, HR, L&D, Procurement, and IT stakeholders
• Detail-oriented, proactive, and CRM-savvy
• Intellectual curiosity, energy, charisma, and customer-centric mindset
• Willingness to travel 50%+

Perks & Benefits

• Uncapped incentives + equity plan
• Mac shop—work with the latest tech
• Unlimited PTO + paid maternity leave
• Medical, Dental, Vision: Whatfix covers 80% of premiums
• HSA: $1,000 individual / $2,000 family
• Monthly cell phone stipend + daily UberEats lunches
• Learning & Development benefits, team/company outings
• Relocation and sponsorship available

We believe the best ideas come from collaboration. Our teams work in-office five days a week to spark innovation, build community, and stay connected. U.S. teams start their days early to stay aligned across time zones, keeping collaboration high and evenings free!

We recognize the importance of flexibility in balancing personal and professional priorities. To support this, employees have the option to work from home up to two days each month.

Cultural Principles: Customer First | Empathy | Transparency | Fail Fast & Scale Fast | No Hierarchies | Deep Dive & Innovate | Trust as the Foundation | Do It as You Own It

Whatfix is an Equal Opportunity Employer and E-Verify participant, complying with all EEO and ADA regulations.

Inside Sales & Customer Service Representative

Location: Seattle, WA (Fremont / Queen Anne Area)

Employment Type: Full‑Time (40 hours/week)

Industry: Jewelry Wholesale, Retail, Distribution

Seniority Level: Associate

About the Company

We are a family‑owned distributor, wholesaler, and retailer of sterling silver jewelry with more than 44 years in business. Since 1981, we’ve been committed to providing high‑quality jewelry to both retail and wholesale customers nationwide. Based in Seattle, our company is growing and seeking a reliable and enthusiastic Inside Sales & Customer Service Representative to join our team.

Position Overview

The Inside Sales & Customer Service Representative plays a key role in supporting customers, processing orders, and assisting with daily sales operations. This position includes inbound/outbound communication, order entry, customer support, and collaboration with internal departments such as Marketing and Accounting.

Key Responsibilities

Sales & Customer Service

• Handle inbound and outbound sales calls and email communications.
• Develop new customer relationships through outbound sales calls.
• Strengthen existing customer relationships with excellent service.
• Assist walk‑in customers and process retail sales transactions.
• Respond promptly to retail and wholesale customer service emails.

Order Processing & Operations

• Input and export all e‑commerce orders, credits, and returns into the database.
• Process customer orders, post invoices, and prepare shipments.
• Verify stock availability and coordinate with overseas manufacturers.
• Check credit references for new customers.
• Support field sales representatives when needed.

Administrative Support

• Assist the Marketing and Accounting departments with general tasks.
• Maintain accurate, organized records and data entry.
• Participate in special projects as required.

Requirements & Qualifications

• 1–2 years of sales and customer service experience (required).
• Strong computer literacy (Microsoft Word, Excel, Windows).
• Excellent telephone communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work in a fast‑paced, customer‑focused environment.
• High energy, positive attitude, and strong teamwork skills.
• High school diploma or GED required.
• Must pass a drug/alcohol test and background check.
• U.S. citizenship required.