Legal Jobs in Ocoee
169 positions found — Page 3
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
We are changing FINANCE to finance CHANGE!
At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services-including solar, residential, commercial, and SBA loans-all designed to power a better future.
With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes-we're built on them.
Join the Movement
We're looking for driven, mission-aligned individuals ready to make an impact. Our team is made up of goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what banking can do.
If you're passionate about sustainability, fueled by purpose and excellence and thrive in a fast-paced and results-driven environment, this is your place.
Thrive at Climate First Bank
At Climate First Bank, we're not just building a better future for the planet - we're also investing in yours. We offer a comprehensive, people-first compensation and benefits package that supports your health, finances, and work-life balance.
Compensation - In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. To determine the specific salary offered for this role, we consider industry salary ranges, existing salary structures for this job family, background, skill and experience. The total compensation package will be determined based on factors such as position level, experience and other job-related factors.
Health Coverage - 100% Paid by Us (employee coverage, employer contribution towards dependents); includes medical, dental, vision and Telemedicine.
Financial Wellness & Wealth Building - we invest in your future withour 401(k) with a 6% Employer Match and no Vesting Period and Employee Stock Options.
Exclusive Employee Banking Perks - take advantage of our employee only products like our interest-earning checking account, 0% Financing for Employee Solar Loans and Eligible Electric Vehicles (EVs) or our Employee Mortgage Product.
Generous Paid Time Off - rest, recharge and do good with a minimum of 2 weeks paid vacation plus sick time, paid holidays and paid time off for volunteering.
Protection & Peace of Mind - we help you prepare for whatever life throws at you with our company paid Life Insurance, Short- & Long-Term Disability Insurance, Voluntary Life, Accident & Critical Illness Coverage and our Employee Assistance Program (EAP)with free counseling, legal, and financial services.
What to expect from the hiring process:
* Our process follows the Topgrading Methodology - we hire A-Players, follow an in-depth structured process and prioritize transparency and honesty.
* We check credit and background upfront - as a financial institution, mitigating risk is at the center of everything we do. In accordance with all applicable laws and regulations, we conduct credit and background checks as the first step of the hiring process.
* You will learn a lot more about us! Through 3 conversation stages, you will meet key players in the process and have an opportunity to truly get to know us. We welcome questions and transparent dialogue!
* We want to get to know you! You will complete cognitive and personality assessments, as well as an in-depth application spanning your full education and work history - a process designed to help us understand the whole you, not just snapshots in time.
* As the last step in the process, we will ask you to connect us to former mentors and managers for a brief chat.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Lawyers on Demand, a Consilio Company, is one of the largest and fastest growing global legal services businesses, and as a ‘new law’ pioneer, we continue to lead the market we’ve created.
With a global team of over 600 attorneys and consultants working across our secondments, legal advisory services, and legal operations & tech solutions, we want you to be a part of our exciting journey!
Lawyers on Demand (LOD), a Consilio company, is partnering with a dynamic law firm to recruit Immigration Attorneys to appear for Master Hearings, including an upcoming hearing on April 1, 2026. This is a part-time (sporadic), indefinite contract opportunity.
Position Details
- Start Date: ASAP
- Duration: Indefinite
- Hours: as-needed (including upcoming hearing on 4/1/26)
- Location: Orlando, FL
- Compensation: $60/hr
Position Description
- Client is seeking attorneys to appear and represent clients for Master Calendar Hearings in Immigration Court.
- Role will be assignment based, sporadic, and dependent on Immigration Court scheduling.
- Each assignment is expected to be around 5 hours, including case review, hearing, and post-hearing debrief.
- Candidates will receive a 1.5 hour training with the firm.
Candidate Requirements
- J.D. from an ABA-approved law school and an active membership in good standing of any state bar is required.
- Basic knowledge of immigration law required.
- Prior experience practicing immigration law in court preferred.
- Can be either experience with USCIS (affirmative cases) or EOIR/Immigration Court (defensive cases).
- Background in mock trial, moot court, depositions, and/or litigation preferred.
- Ability to work with clients to talk through difficult experiences and keep client focused on key facts required.
- Experience using a case management software system preferred.
- EOIR number required.
- Ability to follow processes and work efficiently.
- Ability to follow detailed directions.
- Bilingual with Spanish preferred
- Computer skills (Typing - MS Word and MS Excel, Document Management - DropBox, Email - MS Outlook) required.
LOD is proud to be an equal opportunity employer. Diversity and inclusion is a core part of our Ways of Working, and we celebrate and embrace it. We know the individual differences of our people make us collectively better and we encourage all applicants; including people with disability, career breaks, gender diverse, LGBTQIA, and culturally diverse communities to join us so we can do great things together.
Our customer is a full-service law firm with over 40 attorneys practicing in 10+ offices throughout Central Florida. They are seeking a motivated and experienced Bankruptcy Attorney to join their growing consumer bankruptcy practice.
The ideal candidate will handle a high volume of Chapter 7 and Chapter 13 matters, providing strategic guidance to clients navigating financial hardship while working collaboratively with paralegals, legal assistants, and firm leadership. This role requires strong client communication skills, the ability to manage a dynamic caseload, and a commitment to delivering excellent client service while maintaining compliance with all federal bankruptcy procedures and court requirements.
Duties & Responsibilities
• Conduct initial consultations with potential bankruptcy clients and evaluate eligibility for Chapter 7 or Chapter 13 relief.
• Advise clients on bankruptcy strategy, including asset protection, exemptions, repayment plans, and alternatives to bankruptcy when appropriate.
• Review client financial information and documentation to ensure accuracy and completeness prior to filing bankruptcy petitions and schedules.
• Prepare and review Chapter 7 and Chapter 13 petitions, schedules, statements, and related filings.
• Represent clients at 341 Meetings of Creditors, confirmation hearings, and other bankruptcy proceedings as required.
• Draft and review Chapter 13 repayment plans and respond to trustee or creditor objections.
• Address motions, objections, reaffirmation agreements, and other contested matters that arise during bankruptcy proceedings.
• Maintain compliance with federal bankruptcy rules, local court procedures, and applicable statutes.
• Provide clear explanations of legal processes and expectations to clients throughout the lifecycle of their case.
• Partner with paralegals and support staff to ensure all cases move efficiently through the bankruptcy process.
• Monitor case progress, deadlines, and court filings to ensure timely completion of all required tasks.
• Maintain accurate case notes and updates in the firm’s case management system.
• Stay up to date on developments in bankruptcy law and changes to federal or local bankruptcy procedures.
• Collaborate with firm leadership to improve workflows, case handling procedures, and client experience within the bankruptcy department.
Requirements, Competencies and Certifications
• Juris Doctor (JD) from an accredited law school.
• Active member in good standing of the Florida Bar.
• Experience handling consumer bankruptcy matters, including Chapter 7 and Chapter 13 cases.
• Strong understanding of federal bankruptcy law, exemptions, and court procedures.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage a high-volume caseload.
• Ability to explain complex legal concepts to clients in a clear and compassionate manner.
• Strong attention to detail and ability to review financial documentation thoroughly.
• Ability to work independently while also collaborating effectively with support staff and firm leadership.
• Strong analytical, problem-solving, and time management skills.
• Ability to thrive in a fast-paced law firm environment.
Minimum Education & Preferred Experience
Education Requirements:
• Juris Doctor (JD) from an accredited law school.
• Member in good standing with the Florida Bar.
Preferred Experience:
• 2+ years of experience practicing consumer bankruptcy law.
• Experience managing Chapter 7 and Chapter 13 caseloads from consultation through discharge.
• Familiarity with bankruptcy court procedures in the Middle District of Florida.
• Spanish speaking ability is a plus.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Wicker Smith was formed in 1952 with the goal of providing legal services of exceptional quality and creativity across a broad spectrum of specialties to its clients. Today, the firm has grown to more than 250 attorneys located in 16 offices. We are known for our collaborative environment, commitment to excellence, and strong client advocacy.
We are currently seeking an experienced Litigation Paralegal to join our team in our Orlando Office.
Job Summary
The Litigation Paralegal will provide critical support to attorneys by managing key aspects of cases, ensuring the efficient handling of records, trial preparation, and expert coordination. This role requires a highly organized professional with strong attention to detail and the ability to multitask in a fast-paced environment.
Key Responsibilities
• Subpoena Preparation & Processing: Draft, issue, and track subpoenas; coordinate service of process and manage records production.
• Expert Retention & Packages: Assist with retaining expert witnesses, coordinate communication, compile expert reports, and assist with deposition and trial preparation.
• Trial Preparation: Organize and prepare trial binders, exhibits, witness lists, and demonstrative evidence; assist attorneys with case logistics.
• Case Management: Maintain and organize case files, track deadlines.
• Discovery Support: Assist with document review, drafting and responding to discovery requests.
• Court Filings: File pleadings and motions in state and federal courts using e-filing systems.
• Administrative Support: Communicate with clients, experts, court personnel, and opposing counsel.
Qualifications & Skills
• Associate’s degree or Paralegal Certification is required.
• Minimum of 2 years of litigation experience in a law firm or legal setting.
• Strong knowledge of subpoena procedures, court rules, and civil litigation processes.
• Proficiency in Microsoft Office Suite, case management software, and legal research tools.
• Excellent writing, communication, and organizational skills.
• Ability to manage multiple deadlines and work independently with minimal supervision.
• Experience with trial preparation and expert witness coordination is highly preferred.
Why Join Us?
Wicker Smith takes pride in providing our employees with an excellent work environment, competitive pay and benefits and endless possibilities for growth for those who join our team and initiatives to provide the best service to our clients.
Wicker Smith is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you meet the qualifications and are looking for a challenging yet rewarding role in a thriving law firm, we encourage you to apply today to:
Danielle Mattessrich | Office Manager
Entry Level Software Developer
SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.
You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.
Entry Level Software Developer Requirements:
- Must possess a Bachelor's degree
- Must have 9 months+ of TECHNICAL experience
- Must be relocatable to multiple different locations and in office
- Ability to earn a government security clearance
- Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
- Experience with software development and programming using Java, C#, or similar object-oriented programming language.
- Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
- Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
- Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
Entry Level Software Developer Responsibilities
- Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
- Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
- Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
- Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
- Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
- Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
Where SkillStorm stands out:
- Competitive salary
- Enterprise level technology training and certification
- Opportunity to work for enterprise companies and government agencies
- Health, Vision, Dental, and Life Insurance with 401K
- Continuous mentorship and support
About SkillStorm
Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.
We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Akerman LLP seeks an Associate in Florida with 2 to 4 years of labor and employment defense experience to join its expanding national labor and employment practice. Employment counseling and litigation experience (before federal & state courts and government agencies) is required, together with excellent legal research, writing and analytical skills. The ideal candidate should have experience with counseling employers regarding labor and employment law issues, conducting witness interviews and investigations, drafting position statements, preparing employee handbooks and policies, drafting employment agreements and separation agreements, and supporting employment-related litigation. South Florida, Orlando, or Tampa office location flexible. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar.
About the Firm
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions
- Top 100 U.S. Law Firms (The American Lawyer)
- Among the Most Innovative Law Firms (Financial Times)
- Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
- Ranked among the Top Large Law Firms for Diversity (Law360)
- Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
Equal Employment Opportunity Policy
We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.
Note to Search Firms
Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.
Wicker Smith O’Hara McCoy & Ford, P.A. is actively seeking motivated Associate Attorneys to join our dynamic litigation teams in the Orlando, Florida office. We are looking for candidates with 2 to 8 years of experience, specifically in general liability and professional liability matters, to provide an excellent opportunity to handle complex cases in a collaborative and client-focused environment.
Key Responsibilities:
- Manage all aspects of litigation, including pleadings, discovery, depositions, motion practice, and trial preparation.
- Conduct thorough legal research and draft memoranda, pleadings, and motions.
- Represent clients in court appearances, mediations, and arbitrations.
- Communicate effectively with clients, opposing counsel, and insurance carriers.
- Develop litigation strategies in close collaboration with senior attorneys and partners.
Qualifications:
- J.D. from an accredited law school with exceptional academic credentials.
- 2 to 8 years of experience in general liability and/or professional liability defense preferred.
- Active license to practice law in good standing.
- Strong analytical, research, and writing skills, with a writing sample required.
- Excellent communication and advocacy capabilities.
- Highly organized with meticulous attention to detail.
- Proven ability to manage multiple cases and meet deadlines in a fast-paced environment.
- Candidates should demonstrate a readiness to take on significant responsibility while being team oriented.
Why Join Us?
Wicker Smith takes pride in providing our employees with an excellent work environment, competitive pay and benefits and endless possibilities for growth for those who join our team and initiatives to provide the best service to our clients.
Wicker Smith is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are a driven litigator looking to grow your practice in general and professional liability, we encourage you to apply! Please submit your resume and a writing sample to:
Allyson Adams, Director of Human Resources
Wicker Smith O’Hara McCoy & Ford P.A.
JOB SUMMARY
The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.
The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.
RESPONSIBILITIES
Commercialization Leadership
• Serve as the central point of coordination for all commercialization efforts across the product portfolio.
• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.
• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.
Cross-Functional Orchestration
• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.
• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.
• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.
Product Manager Support
• Partner closely with Product Managers to support commercialization tasks like:
- Pricing and packaging updates
- Sales enablement needs
- Enabling professional services
- Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.
Launch Execution & Readiness
• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).
• Track progress against key commercialization milestones and proactively escalate risks.
• Own internal communication of what is launching, when, and why it matters.
Operational Excellence
• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.
• Standardize tools, templates, and KPIs used across product lines.
• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.
Market & Business Alignment
• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.
• Provide input into quarterly and annual planning on commercialization capacity and readiness.
• Support forecasting and resource planning for upcoming launches.
Korn Ferry has partnered with our client on their search for District Operations Director - Single Family Homes
Operations & Property Management
- Oversee day-to-day operations across Orlando, Jacksonville and Treasure Coast, ensuring consistent execution of company procedures and a high-quality resident experience.
- Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
- Navigate complex municipal environments by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
- Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
- Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
- Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.
Resident Experience
- Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints.
- Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty.
- Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals.
- Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents.
Financial Management
- Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization.
- Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance.
- Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed.
- Contribute to long-term planning and investment prioritization in alignment with First Key Homes’ growth strategy.
Team & Talent Oversight
- Manage a regional team of 50–60 employees, ensuring clear accountability, performance consistency, and adherence to company policies.
- Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets.
- Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention.
Strategic Partnerships & Compliance
- Maintain an active Florida real estate license and ensure compliance with state-specific laws and regulations.
- Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements.
- Represent First Key Homes in municipal and community engagements.
Professional Experience/Qualifications
The ideal candidate will bring the following experience:
- 10–15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios.
- An active real estate license in Florida is required or must be obtained within120 days of hire.
- Experience navigating real estate laws and compliance, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination.
- Proven ability to lead multidisciplinary teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies.
- Strong financial oversight and budgeting expertise, with a track record of managingservice-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention.
- Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and buildingbench strength to support long-term growth and operational resilience.
- Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influencecross-functional teams, third-party vendors, and internal stakeholders.
- Inspirational leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity.
- Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement.
- Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment.
- Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
Year One Critical SuccessFactors
The successful candidate should have successfully achieved the following within the first 12 to 18 months in this role:
- Drive Operational Excellence Across Districts: Establish consistent service delivery standards and operational processes across assigned markets, resulting in measurable improvements in resident satisfaction, service timeliness, and cost efficiency. Ensure alignment with First Key Homes’ national performance benchmarks and compliance protocols.
- Elevate Team Engagement and Culture: Assess and optimize team structure, talent, and engagement across leasing, service, and field operations. Implement leadership development and retention strategies to reduce turnover, foster accountability, and build a high performance, resident-first culture.
- Strengthen Governance and Cross-Functional Alignment: Build strong relationships with internal stakeholders across corporate functions (e.g., Legal, Compliance, Finance, HR) and ensure clear communication channels and accountability frameworks. Align district-level execution with enterprise goals, including NOI targets, renewal rates, and service SLAs.
- Enhance Resident Experience and Community Impact: Launch initiatives that improve resident engagement, retention, and satisfaction scores. Partner with local municipalities and housing authorities to strengthen community relationships and ensure compliance with local housing regulations.
- Optimize Financial Performance and Budget Discipline: Deliver against district-level financial targets by managing service costs, capital planning, and operational budgets. Identify opportunities for efficiency and margin improvement while maintaining service quality and compliance.
Preferred Education Qualifications
- Bachelor’s Degree in Business Administration, Finance, Planning or related field.
- Proficiency in Yardi (or similar systems).
