Led Faststart Jobs in Usa

Position Description:

Designs and develops effective learning experiences, including e-learning modules, instructor-led training materials, and multimedia content aligned with organizational objectives. Collaborates with departmental stakeholders and subject matter experts to analyze training needs, design instructional strategies, and create engaging learning experiences to enhance Team Members' knowledge of the Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities’ brand to improve business performance.

Essential Duties and Responsibilities:

• Implements course mapping and designs instructional programs using each phase of the ADDIE model (Analysis, Design, Development, Implementation, Evaluation).
• Possesses deep knowledge of adult learning principles and instructional design methodologies, with the ability to create effective course documentation, manuals, and support materials for classroom, blended, and e-learning formats.
• Designs and develops customized instructional materials and products for both synchronous (instructor-led) and asynchronous (self-paced) learning.
• Skilled in project management and collaboration with internal stakeholders and subject matter experts (SMEs) to develop training roadmaps, define delivery methods, and refine content using best practices.
• Provides expert consultation on tailored instructional methods to meet the needs of diverse learners and business objectives.
• Proficient in using content development tools and e-learning authoring software (e.g., Articulate, Captivate) to create engaging and professional computer-based training (CBT).
• Utilizes grammar and visual design principles to enhance content clarity and appeal.
• Develops and implements measurement tools and performance evaluations to assess the effectiveness of learning initiatives and recommend improvements.
• Experienced with Learning Management Systems (LMS) to upload, track, and report training activity and learner outcomes.
• Analyzes performance data and feedback to evaluate instructional effectiveness, identify areas for improvement, and adapt delivery methods accordingly.
• Partners with internal stakeholders across departments to assess training needs, align learning solutions with organizational goals, and support the execution of development project plans.
• Designs and facilitates engaging and effective instructor-led learning experiences, adjusting delivery in real time based on audience needs and feedback.
• Ensures that all training content aligns with Goodwill’s core values, organizational culture, and is accessible and relevant to a diverse audience.
• Supports special projects and events as the dedicated learning partner.
• Demonstrates adaptability, initiative, and accountability in all work, modeling Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Maintains strong interpersonal skills by engaging others with respect, empathy, and awareness of communication style.
• Demonstrates resilience and comfort navigating ambiguity or change in support of organizational priorities.
• Performs other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s degree in Instructional Design, Education, Organizational Development, Human Resources, or a related field (or equivalent experience).
• Retail Training and Course Development (Preferred, not required).
• 3–5 years of experience in instructional design, curriculum development, or learning & development.
• Experience designing and delivering both instructor-led and computer-based training (CBT).
• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud, Adobe Captivate).
• Experience using Learning Management Systems (LMS) for course management and reporting (e.g., Workday.)
• Strong knowledge of adult learning principles and instructional design models, including ADDIE.
• Ability to develop facilitator guides, learner materials, and multimedia content.
• Demonstrated ability to manage multiple projects and meet deadlines independently.
• Skilled in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Experience analyzing training effectiveness and applying data to improve learning outcomes.
• Strong facilitation skills for both in-person and virtual learning environments.
• Excellent verbal and written communication skills.
• Strong collaboration skills with the ability to work across all levels of the organization.
• Ability to transport and set up training materials as needed.
• Regular and reliable Hybrid attendance required.

City of Kirkland

$19.20 - $22.93 Hourly

Kirkland, WA

Seasonal

202100547

Parks & Community Services - Rec. Services Supervisor

12/23/2024

Continuous

Non-Exempt

N/A

Job Summary

The role of the Recreation Lead is to provide outstanding customer service and operational support to recreation programs, facilities, and events within Parks and Community Services. Recreation Leads serve as the on-site City representative and may work at City facilities, athletic fields, school gymnasiums, City parks, and/or off-site program locations. Recreation Leads provide operational support including preparing spaces, leading and monitoring activities, and performing clerical work, and training and leading staff. Recreation Leads may work without on-site supervision.

Recreation Lead may be assigned to:

• Programs, such as youth or adult sports.
• Facilities, such as North Kirkland Community Center, Peter Kirk Community Center, City Hall, or Heritage Hall.
• Events, such as festivals or special events taking place in Kirkland parks or City facilities.

This recruitment is specifically for Recreation Leads who will support City-sponsored events taking place in Kirkland Parks or City facilities. Recreation Leads assigned to events will be responsible for set-up, operation, and tear-down of the City's trailered LED screen during moves in the park.

Distinguishing Characteristics: The Recreation Lead oversees programs, facilities, and events that the Recreation Attendant assists with. This position reports to Program Coordinators and/or Recreation Supervisors.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Lead, monitor, and oversee programs, facilities, rentals, and events.
• Open, close, and secure facilities and equipment.
• Prepare and distribute paperwork and supplies to program and event locations.
• Transport, set up, and take down equipment for programs and events.
• Greet and assist participants, staff, and the public in person and over the phone.
• Prepare verbal and written reports for staff.
• Report safety concerns and customer feedback to staff.
• Perform miscellaneous clerical tasks.
• Perform minor maintenance and cleaning as needed.
• Perform basic and intermediate functions using program registration software such as enrolling participants, processing refunds, class transfers, and handling cash.

Peripheral Duties:

• Support emergency response efforts within Parks and Community Services.

• Good verbal, written, and telephone communication skills are required.
• Ability to interact courteously with the public to acknowledge both compliments and complaints.
• Ability to work independently and as part of a team.
• Demonstrated good judgement in problem solving and responding to customer needs.
• Proficiency in standard computer software, such as Microsoft Office Suite applications Word, Excel and Outlook
• Excellent organizational and time management skills.

Minimum Qualifications:

• Education: No minimum education requirements.
• Experience: 1 year of customer service experience.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Licenses and Other Requirements:

• Must be at least 18 years of age.
• Must have or be able to obtain First Aid/CPR certificate within 90 days of hire.
• May be required to possess a Washington State driver's license and submit a driving abstract, depending on area of assignment
• Must be able to lift and carry 50 pounds and use stairs.

• Experience working special events
• Interest or experience working in community recreation
• Experience operating complex audio/visual equipment
• Ability to list and carry 60 pounds.

Physical Demands and Working Environment: Work may be performed in a variety of indoor and outdoor settings, including City facilities such as community centers, City parks, Lake Washington School District facilities and off-site locations. Work settings may involve high levels of noise, many people, adverse weather conditions, uneven terrain, standing for extended periods of time, and interruptions. Desk assignments are done at a computer terminal.

Golfyr Ambassador – Naples, Florida

At Golfyr, we’re building more than a golf brand — we’re creating a community of golfers and new ways for them to connect through intimate events, meaningful partnerships and premium experiences.

To support Golfyr’s growth, we’re looking for a Golfyr Ambassador to grow our community in Naples, Florida. The goal is to introduce Golfyr to your network through relationship-building, brand representation and experiential events, and to get golfers excited about the brand.

This role is ideal for someone with a real passion for golf, strong people skills and an existing network in golf, business, luxury, or lifestyle circles. You’ll represent Golfyr through creative events, local partnerships and community activations, helping build awareness, credibility and excitement around the brand.

This is not a traditional full-time salaried role. It is a flexible, commission-led, event-driven opportunity for someone who wants to turn their network, credibility and love for golf into something meaningful.

What you’ll do

· Proactively grow Golfyr’s presence through local partnerships, networking and community engagement

· Represent the brand at golf events, club activations and indoor venues, but also through non-traditional golf events and activations or trade shows that would be attended by our target customers.

· Introduce golfers to Golfyr through credible conversations and hands-on experiences

· Help create premium golf events that drive visibility, engagement and local brand momentum

Why this role stands out

· Part-time or event-based flexibility

· Commission-led earning potential

· A sponsored full set, golf bag and accessories to introduce your network to experience Golfyr

· Involvement and accountability for events, sponsorships and community activations

For the right person, this role is what you make out of it. You can support selected events or build a bigger presence through your network, partnerships and influence in the local golf scene.

Who you are

· Passionate about golf

· Social, confident, and naturally strong at building relationships

· Comfortable in golf clubs, indoor venues and event environments

· Proactive, reliable and from luxury, hospitality, private client/family office or another relationship-led background

· Comfortable representing a premium brand in golf and lifestyle circles

About Golfyr

Golfyr is a Swiss-born premium golf brand built for players who want to improve their game without making golf more complicated. The Golfyr set consists of seven hybrid clubs, and we are the world’s first brand to create all clubs from 100% carbon. Golfyr combines Swiss engineering, carbon innovation, forgiveness and performance to create a smarter, lighter and more intuitive way to play. Trusted on tour by Sergio Garcia, Golfyr is redefining the golf experience through innovation, simplicity and joy.

Company Overview

Athlete Training and Health's mission is to provide accessible evidence-led training for youth, collegiate, professional and active adults. Through consistent evaluation and education we aim to instill training strategies that elevate our athletes’ performance to the highest level.

Athlete Training and Health is a private company that provides evidence-led training services for amateur and professional athletes for the purpose of optimizing sport performance. With four 25,000+ sq ft training facilities in multi-field sports parks, it is one of the leading sports performance training companies in Texas. A key component within Athlete Training and Health is the healthcare collaborative relationships with hospital systems to provide premier sports medicine and human performance services to athletes. ATH integrates its performance services with other healthcare professionals and develops improved evidence-based strategies for enhancing athletic performance.

Job Description

The Internship program is designed to teach participants how to organize, and be a part of the coaching staff – from operational tasks to hands-on coaching. Our primary goal is exposure to a performance process through a structured theoretical and practical based education approach accredited by our academic partner Auckland University Technology

- Sports Performance Research Institute of New Zealand, outlined on page 2.

Breakdown of Role

– Coaching (70-80%) – On training floor

– Administration (5-10%) - Assist in facility administration

– Training Strands Development (5-10%) – Assist in performance coach projects when requested

– Staff Education (10%) - Structured ATH-C internship education curriculum

Qualification and Experience:

Currently enrolled in an exercise science, sports science, kinesiology or health-related degree.

Bachelor's degree in exercise science, sports science, kinesiology or health-related field.

Volunteer coaching experience in any field.

Basic IT skills to use various administrative applications (i.e. Microsoft Office).

Personal Attributes:

Industrious and enthusiastic

High personal standards of health and fitness

Open to personal development and growth through lifelong learning initiatives

Goal-oriented and driven to succeed through adversity with a desire to work in a team environment

Personal Circumstances:

The successful candidate must be willing to work during peak coaching, including early morning, evening and some Saturdays.

The successful candidate must have authorization to work within the USA.

ATH Internship Curriculum Overview

Athlete Training and Health offers two forms of internship opportunities ATH Volunteer (ATH-V) Internship and ATH

Certified (ATH-C) Internship. Both are 12-week curriculums designed to provide hands-on practical coaching experience, supported by three educational monthly modules. Each consists of four weekly sub-sections focusing on both theoretical and practical application led by a coach within the training center. Each applicant will have the opportunity to choose what internship they wish to pursue:

Participants of the ATH-V internship are required to work 20-30 scheduled hours per week and can voluntarily avail of all educational modules and topics. Upon completion of the ATH-V internship, applicants can apply to complete the ATH-C internship in an unpaid capacity.

Participants of the ATH-C internship will be required to work a scheduled 30-40 hours per week with mandatory attendance required during module overviews, weekly topics and will be continually assessed on a competency-based model. Upon completion of the ATH-C internship successful applicants may apply to ATH partner University, Auckland University of Technology to avail of Postgraduate Masters Credit. Upon successful completion of the ATH-C internship applicants may be considered for available part time on or off site assistant performance coach positions or upcoming full time ATH-C Mentorship performance coach positions.

Module I - The Art of Coaching

The first module of the internship will increase the interns hands-on coaching experience. All interns will be exposed to different coaching environments and should effectively be able to assist performance coaches in every offering of the

Student and Forever ATHlete programs by the end of module 1. The learning emphasis will focus on upskilling coaches both practically and theoretically on warm ups, cool downs, progressions and regressions for plyometric, speed and strength exercises.

Module II - Enhancing Athletic Capabilities

The second module of the internship will increase the interns’ ability to assess, interpret and prescribe exercise in line with the ATH training philosophy for all aspects of the Student and Forever ATHlete program as it pertains to warm up, speed agility and quickness (SAQ) and strength related activities. As interns show increased proficiency in both their understanding of the curriculum and implementation in their coaching, they will have increased opportunities to lead more of the training sessions.

Module III - Developing a Professional Coaching Brand

The third module of the internship focuses on building the interns professional portfolio. Specific professional activities such as reviewing each intern’s resume and cover letters, facilitating off-site visits and guest speakers will help to

promote networking and industry exposure. The internship will conclude with a final reflective presentation on a topic of their choice approved by a senior coach to aid the intern's presentation and communication skills.

Job Types: Internship

Schedule:

8 hour shift

Weekend availability

Please email me at

Golfyr Ambassador – Dallas, Texas

At Golfyr, we’re building more than a golf brand — we’re creating a community of golfers and new ways for them to connect through intimate events, meaningful partnerships and premium experiences.

To support Golfyr’s growth, we’re looking for a Golfyr Ambassador to grow our community in Dallas, texas. The goal is to introduce Golfyr to your network through relationship-building, brand representation and experiential events, and to get golfers excited about the brand.

This role is ideal for someone with a real passion for golf, strong people skills and an existing network in golf, business, luxury, or lifestyle circles. You’ll represent Golfyr through creative events, local partnerships and community activations, helping build awareness, credibility and excitement around the brand.

This is not a traditional full-time salaried role. It is a flexible, commission-led, event-driven opportunity for someone who wants to turn their network, credibility and love for golf into something meaningful.

What you’ll do

· Proactively grow Golfyr’s presence through local partnerships, networking and community engagement

· Represent the brand at golf events, club activations and indoor venues, but also through non-traditional golf events and activations or trade shows that would be attended by our target customers.

· Introduce golfers to Golfyr through credible conversations and hands-on experiences

· Help create premium golf events that drive visibility, engagement and local brand momentum

Why this role stands out

· Part-time or event-based flexibility

· Commission-led earning potential

· A sponsored full set, golf bag and accessories to introduce your network to experience Golfyr

· Involvement and accountability for events, sponsorships and community activations

For the right person, this role is what you make out of it. You can support selected events or build a bigger presence through your network, partnerships and influence in the local golf scene.

Who you are

· Passionate about golf

· Social, confident, and naturally strong at building relationships

· Comfortable in golf clubs, indoor venues and event environments

· Proactive, reliable and from luxury, hospitality, private client/family office or another relationship-led background

· Comfortable representing a premium brand in golf and lifestyle circles

About Golfyr

Golfyr is a Swiss-born premium golf brand built for players who want to improve their game without making golf more complicated. The Golfyr set consists of seven hybrid clubs, and we are the world’s first brand to create all clubs from 100% carbon. Golfyr combines Swiss engineering, carbon innovation, forgiveness and performance to create a smarter, lighter and more intuitive way to play. Trusted on tour by Sergio Garcia, Golfyr is redefining the golf experience through innovation, simplicity and joy.

Why CLS Health

CLS Health is a physician-owned and physician-led multispecialty medical group committed to providing exceptional, patient-centered care. We combine the resources of a large, established organization with the autonomy and culture of private practice—allowing our physicians to focus on what matters most: their patients.

What We Offer

• Physician Leadership – Clinical decisions are made by physicians.
• Professional Autonomy – Flexibility to design your schedule and manage your patient panel.
• Financial Transparency – Real-time access to collections, billing, referrals, and bonus metrics.
• Operational Support – Administrative, IT, HR, and billing services managed by our in-house team.
• Path to Partnership – A clear, attainable, and rewarding track for long-term growth.
• Investment Opportunities – Real estate buy-in available across 35+ established locations.
• Competitive Compensation – Strong base salary plus uncapped productivity bonuses (no RVUs).
• Location Options - Woodlands, Pearland, League City, Galleria, and Cinco Ranch.

Position Summary

The Family Medicine Physician will provide comprehensive primary care to patients of all ages in an outpatient setting. The ideal candidate is a dedicated clinician who values continuity of care, teamwork, and evidence-based medicine within a supportive, physician-led environment.

Responsibilities

• Deliver high-quality, patient-centered care to individuals and families.
• Develop long-term patient relationships focused on prevention, wellness, and chronic disease management.
• Collaborate with a multidisciplinary care team to ensure optimal patient outcomes.
• Participate in quality initiatives and contribute to the growth of the CLS Health network.

Qualifications

• MD or DO degree; Board Certified or Board Eligible in Family Medicine.
• Current Texas medical license (or ability to obtain one).
• Strong communication skills and commitment to clinical excellence.
• Desire to practice in a collaborative, physician-led model.

Join CLS Health

At CLS Health, we believe physicians should lead healthcare delivery. If you’re seeking a supportive environment that values autonomy, innovation, and growth, we invite you to apply and learn more about building your Family Medicine career with us.

Neurosurgeon Opportunity – Join a Thriving, Physician-Led Team

Location: Topeka, Kansas

Employment Type: Full-Time, Employed Position

Your Life. Your Career. Your Story.

Stormont Vail Health is seeking a board-certified/board-eligible Neurosurgeon to join our respected, well-established neurosurgery team in Topeka, Kansas. As a physician-led, regional health system, we are dedicated to providing exceptional patient care while ensuring work-life balance, competitive compensation, and strong professional support.

Why Join Stormont Vail?

Collaborative, Well-Supported Team – Work alongside experienced physicians and APPs in both hospital and clinic settings

Balanced Call Schedule – 1:4 call rotation ensures a sustainable workload

Tertiary Care & Level II Trauma Center – Be part of a system that handles complex cases and provides advanced neurosurgical care

Mayo Clinic Care Network Member – Access to world-class resources and collaboration for enhanced patient care

Physician-Led Organization – Your voice matters in decision-making and patient care

Comprehensive Compensation & Benefits Package:

Competitive, Guaranteed Base Salary + Production Bonus Opportunities

Full Benefits – Health, Life, Disability, Dental, and Vision Coverage

403(b) Retirement Plan – Employer Matching Contributions

Annual & Sick Leave

Relocation Assistance

Professional Liability Insurance

CME & Business Allowance

Epic EMR for Efficient Patient Management

Leadership & Mentorship Opportunities

Why Topeka?

Topeka offers a low cost of living, excellent schools, and abundant outdoor recreation—including beautiful lakes, scenic hiking trails, and unique dining experiences. Enjoy small-town charm with big-city access, just an hour from Kansas City and an international airport.

About Stormont Vail Health

Stormont Vail Health is a medium-sized, integrated health system serving a 13-county region in Northeast Kansas. Our system includes:

550+ providers, including 278 physicians in a multi-specialty group practice

586-bed, Level II Trauma Center providing advanced inpatient & outpatient care

Regional network of 17 clinics

Magnet-designated organization, recognized for nursing excellence

10+ years as a Mayo Clinic Care Network member, ensuring access to cutting-edge expertise

Qualifications:

MD/DO from an accredited institution

Board Certified/Board Eligible in Neurosurgery

Eligible for Kansas Medical Licensure

Passion for Patient Care & Team Collaboration

Ready to take the next step in your career?

Let’s connect! All inquiries are confidential.

Contact:

Marcy Lechner, Director

Provider Recruitment & Support Services

Summary: American Tack & Hardware is a leading consumer goods designer and producer of home décor products sold through major retailers and ecommerce. We’re looking for an energetic problem solver to join our fun team that’s focused on better understanding our business and related data as well as leveraging technology to work more efficiently. The ideal candidate will have proven experience developing and implementing global sourcing strategies that deliver cost productivity while improving quality and service levels, managing supplier relationships, and implementing supplier scorecards to monitor supplier performance.

Responsibilities:

• Identify and deliver material cost productivity to the cost of goods sold leveraging continuous improvement methodologies.
• Optimize the supply chain of goods and services from our suppliers through to our customers by focusing on lead time reduction.
• Develop & own supplier scorecards evaluating on quality, pricing, delivery, adherence to corporate guidelines and other relevant metrics; work with underperforming suppliers to develop/complete required CAPA activities.
• Develop, negotiate, and execute agreement with suppliers that provides best in class services.
• Lead New Product Innovation projects from sourcing side.
• Identify new suppliers to support life cycle product strategy for new, existing, or end of life products.
• Develop comprehensive request for proposals, analysis and reporting of benchmarking information.
• Ensure that all procurement is in compliance with all applicable regulations and laws related to procurement practices and in accordance with standard practices and company policies.
• Evaluate current and new suppliers to develop and improve service levels in search of continuous improvement regarding total cost and efficiency.
• Negotiate Master Supply Agreements (including pricing, MOQ, terms, IP, and other relevant legal issues) to obtain the maximum value for each dollar of expenditure and focus on obtainment of high inventory turns.
• Participate and/or lead cross-functional teams related to quality, price, inventories and availability of materials.
• Participate in Supplier quality audits for conformance to corporate requirements.
• Collaborate with internal departments (e.g., Sales, Demand Planning, Finance, etc.) to forecast demand and manage inventory levels.
• Analyze market trends and identify opportunities for cost savings and process improvements.
• Lead, mentor, and manage one buyer/planner.
• Other tasks as required.

Required Skills/Abilities:

• Relationship Management:
• Lead business reviews with key suppliers.
• Manage supplier relationships including communicating risks/opportunities with stake holders. Make recommendations for alternate suppliers, designs, and materials to reduce costs and supply risks. Will require periodic travel to supplier locations.
• Monitor the performance of suppliers to ensure they meet company standards. Develop and implement methods for improving supplier quality and service performance. Resolve claims (both internal and external) in a fair and ethical manner while protecting the long-term interests of the company.
• Build partnerships with internal stakeholders to gather and/or understand the requirements of their procurement needs; facilitate communication with internal stakeholders and suppliers.
• Procurement- Sourcing experience in the following commodities and processes from Southeastern Asia (non-China) or Mexico:
• Metal fabrication including high volume stamping and zinc die casting.
• Metal finishing including electroplating, powder coating and E-Coating.
• Turnkey or contract manufacturing of electronic CPG items such as high and low voltage LED lighting products and consumer electronics. Experience in decorative products preferred but not required.
• Demonstrated record of identifying, initiating, and delivering year over year cost savings.
• Experience with problem solving skills including the ability to analyze, think and communicate with well-supported data.
• Experience developing and implementing global sourcing strategies.
• Strong analytical, communication, and problem-solving skills.
• Knowledge of demand planning and manufacturing practices.
• Demonstrated success with negotiations and strategy execution.
• Ability to travel domestically and internationally (up to 20%).
• Previous annual spend under management of $30MM preferred.
• Change management experience gained in a lean distribution, or six sigma environment is preferred.

Supervisory Responsibilities:

• Manage one buyer/planner.

Education and Experience:

•       Bachelor’s degree in business, Supply Chain, or Operations Management, or an equivalent combination of formal education and work experience.

•        Minimum of 8-10 years of experience in Supply Chain.

•        Experience working with NetSuite, Extensiv, or Anaplan is a plus.

•        Lean/Six-Sigma certification and/or experience is a plus.

Physical Requirements:

• Must be able to commute to our Brookfield, WI office
• Ability to lift 25 lbs.
• Must be able to traverse and access all areas of the warehouse.

About the Company:

American Tack & Hardware offers complete lines of distinctive decorative home accent products, including trend-forward Wallplates, cost-effective LED Nite Lites, innovative Under Cabinet Lighting, LED Battery Operated Lights, energy-saving Timers, Dimmers and Lighting Controls. We distribute to leading home centers, lighting showrooms, mass merchandisers, and drug & supermarket chains throughout North America.

American Tack & Hardware encourages innovative ideas and offers its associates a highly-interactive team atmosphere, a business casual work environment, team-building events, a full benefit package, and growth opportunities for professional development.

***No Third Parties***

***US Citizenship Required for Security Clearance***

JOB LOCATION:

Remote / Washington, DC

JOB SUMMARY:

Genesis Consulting is seeking an experienced, ambitious, and resourceful SAP Concur Training Lead for a public sector client in Washington, DC. Join our team and utilize SAP cloud technology to configure, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies and the candidate will be a part of challenging projects to build and support technical solutions for their needs.

DUTIES AND RESPONSIBILITIES:

The SAP Concur Training Lead will support training for business transformations of SAP Concur Travel, Request and Expense. Duties will include but may not be limited to:

• Develop a complete SAP Concur end-user training plan and curriculum

• Identify and fully develop End User Training Content for customers based on the best medium for content consumption (e.g. Online vs Instructor Led)

• Prepare and build training content in Articulate 360.

• Conduct training needs assessments by collaborating with customer stakeholders and Genesis project team to understand the current LMS environment and any special requirements or needs that should be factored into content development

• Work with the customer on instructional design and content authoring approaches for training development consistent with their LMS/Training Approach

• Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques

• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)

• Develop course objectives and design plan based on assessment results

• Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions

• Conceptualize and develop evaluation measures, including knowledge checks, course evaluations, and tests

• Create training materials based on Training Plan and role-based content

• Conduct Train-The-Trainer sessions (possibility to expand into training delivery in subsequent phases of the project if desired)

• Provide application knowledge, methodology expertise and/or industry knowledge

• Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations

• Status reporting, issue identification, problem-solving

MINIMUM QUALIFICATIONS/EXPERIENCE:

• 3-5+ years of SAP Concur end-user training experience in a client-based setting; proven experience in a Public Sector environment

• Expert knowledge in MS Office tools: PowerPoint, Word, MS Teams, SharePoint

• Experience conducting training needs assessment

• Clear implementation experience and expertise in full training delivery: plan, design, develop, organize, write, edit end-user guides, instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)

• Classroom Training Experience

• Professional Services or Big 4 Consulting Experience

• Experience in organizational design as well as operating & changing delivery models

• Demonstrated experience with Articulate or similar platforms on at least 2 SAP Concur projects

• Proven ability to develop engaging and effective implementation-focused training curricula to provide essential knowledge and enhance user adoption

• Knowledge of Instructional Design Theory and Adult Learning Principles

• Strong attention to detail

• Excellent customer service and interpersonal skills

• Ability to work independently and as part of a team

• Ability to handle multiple priorities and work well under pressure with multiple deadlines

• Excellent communication, interpersonal, and influencing skills; strong executive presence, including the ability to partner with and effectively influence multiple stakeholders; ability to work with both business and technology stakeholders

• High comfortability working closely with senior leadership throughout the organization.

MINIMUM EDUCATION:

• Bachelor’s Degree Required

REQUIRED CERTIFICATIONS:

• None Required

• SAP, SAFe, CSM Certifications Desired

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist.

• Pay range is $20-35/hr (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

Job Description:

• Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.
• Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems.
• Provide pre- and post-sales technical support to sales teams and end-users.
• Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system.
• Escalate complex or unresolved issues to engineering teams and track their progress until resolution.
• Maintain and update internal knowledge base articles and documentation for common issues and solutions.
• Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve.
• Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions.
• Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training.
• Assist with onsite customer service visits if required.

Requirements:

• Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred.
• Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position.
• Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus.
• Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Problem-solving: Strong analytical and diagnostic skills with keen attention to detail.

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.