Goodwill Of Central And Northern Arizona Jobs in Usa

Starting Pay: $15.00 Hourly

Position Description:

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations.

Essential Duties and Responsibilities:

• Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department.
• Maintains regular and consistent in-person attendance.
• Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.
• Maintains sales floor and work station by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards.
• Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race, color, religion, sex, national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@ " or "@ ", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it.

Position Description:

Designs and develops effective learning experiences, including e-learning modules, instructor-led training materials, and multimedia content aligned with organizational objectives. Collaborates with departmental stakeholders and subject matter experts to analyze training needs, design instructional strategies, and create engaging learning experiences to enhance Team Members' knowledge of the Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities’ brand to improve business performance.

Essential Duties and Responsibilities:

• Implements course mapping and designs instructional programs using each phase of the ADDIE model (Analysis, Design, Development, Implementation, Evaluation).
• Possesses deep knowledge of adult learning principles and instructional design methodologies, with the ability to create effective course documentation, manuals, and support materials for classroom, blended, and e-learning formats.
• Designs and develops customized instructional materials and products for both synchronous (instructor-led) and asynchronous (self-paced) learning.
• Skilled in project management and collaboration with internal stakeholders and subject matter experts (SMEs) to develop training roadmaps, define delivery methods, and refine content using best practices.
• Provides expert consultation on tailored instructional methods to meet the needs of diverse learners and business objectives.
• Proficient in using content development tools and e-learning authoring software (e.g., Articulate, Captivate) to create engaging and professional computer-based training (CBT).
• Utilizes grammar and visual design principles to enhance content clarity and appeal.
• Develops and implements measurement tools and performance evaluations to assess the effectiveness of learning initiatives and recommend improvements.
• Experienced with Learning Management Systems (LMS) to upload, track, and report training activity and learner outcomes.
• Analyzes performance data and feedback to evaluate instructional effectiveness, identify areas for improvement, and adapt delivery methods accordingly.
• Partners with internal stakeholders across departments to assess training needs, align learning solutions with organizational goals, and support the execution of development project plans.
• Designs and facilitates engaging and effective instructor-led learning experiences, adjusting delivery in real time based on audience needs and feedback.
• Ensures that all training content aligns with Goodwill’s core values, organizational culture, and is accessible and relevant to a diverse audience.
• Supports special projects and events as the dedicated learning partner.
• Demonstrates adaptability, initiative, and accountability in all work, modeling Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Maintains strong interpersonal skills by engaging others with respect, empathy, and awareness of communication style.
• Demonstrates resilience and comfort navigating ambiguity or change in support of organizational priorities.
• Performs other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s degree in Instructional Design, Education, Organizational Development, Human Resources, or a related field (or equivalent experience).
• Retail Training and Course Development (Preferred, not required).
• 3–5 years of experience in instructional design, curriculum development, or learning & development.
• Experience designing and delivering both instructor-led and computer-based training (CBT).
• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud, Adobe Captivate).
• Experience using Learning Management Systems (LMS) for course management and reporting (e.g., Workday.)
• Strong knowledge of adult learning principles and instructional design models, including ADDIE.
• Ability to develop facilitator guides, learner materials, and multimedia content.
• Demonstrated ability to manage multiple projects and meet deadlines independently.
• Skilled in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Experience analyzing training effectiveness and applying data to improve learning outcomes.
• Strong facilitation skills for both in-person and virtual learning environments.
• Excellent verbal and written communication skills.
• Strong collaboration skills with the ability to work across all levels of the organization.
• Ability to transport and set up training materials as needed.
• Regular and reliable Hybrid attendance required.

Position Description:

This position provides evaluation, communication, coordination, recognition, and enforcement in the areas of safety, health, environment, and asset protection on a district level. This position works with Stores, and Corporate management to control inventory shrink, reduce damages, improve gross margin, minimize accident frequency rates on General Liability, Property, and Workers Compensation claims, improve execution of standard operating procedures (SOP), and ensure a safe environment for our customers and employees. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing Closed Circuit Television (CCTV) necessary for same, and writing reports on information received. Physical travel to assigned and unassigned sites required on a daily bases for scheduled site visits, incident response and to maintain program standards for asset protection and safety programs.

Assesses procedures throughout assigned territory to ensure the protection of all Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, including Team Members, customers, participants, inventory, cash, and equipment. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing CCTV necessary for same, and writing reports on information received.

Essential Duties and Responsibilities:

• Executes, with excellence, the business plan and associated Asset Protection and Safety programs that will deliver desired shrink, safety, and profit results with the highest service standards.
• Responds to incidents at assigned sites and non-assigned sights as required ensuring asset protection and safety coverage are maintained and financial goals are achieved.
• Reviews asset protection, safety, and company audits by reviewing digital, hard copy, and CCTV, and provides all data/reports to appropriate manager.
• Conducts asset protection, safety, and organizational audits on-site and remote (CCTV), ensuring company policy expectations are achieved. Ensures compliance programs are in place and effective for equipment, training, government agency compliance, asset protection, and safety programs.
• Develops great teams and partnerships by fostering good working relationships with corporate workgroups and local law enforcement so that observations and recommendations can be made to improve inventory shrinkage and store operations.
• Partners with Store leadership, Human Resources, and internal customers to ensure internal policy and procedures are developed, improved, and adhered to.
• Works with internal customers and Company leadership to develop loss reduction strategies. Conducts on-going risk assessments and outlines corrective measures.
• Responsible for embracing the Company’s commitment to customers, customer service, and safety through maintaining and enforcing a safe and secure environment.
• Partners with store leadership and management within an assigned territory to manage and control the asset protection and safety operations ensuring company standards and expectations are achieved.
• Minimizes operational shrinkage by assessing exception-based reports and acting on them accordingly.
• Conducts monthly and weekly inventory controls, audits of paperwork, and monthly retail units, ensuring accuracy and implementing shrinkage and safety controls.
• Holds and maintains a valid, state-issued drivers’ license.
• Must have the ability to operate and drive a motor vehicle safely. Possesses reliable transportation and, when necessary, the ability to rent a third-party vehicle or drive a company vehicle, traveling to multiple company sites and business-related sites on a regular basis, investigating incidents, completing audits, and supporting all operations.
• The ability to travel with little to no notice, both short and long distances.
• Reviews and analyzes activities and records to determine compliance with Goodwill GCNA policies and SOPs.
• Reviews Asset Protection, Risk/Safety, and Audit reports and develops recommendations to reduce inventory shrinkage.
• Initiates, conducts, and supports confidential internal/external investigations involving company assets and associates. Supports recovery and civil demands.
• Assists with incident investigations; prepares investigation reports including recommendations on corrective and preventive actions; and monitors implementation.
• Reviews CCTV using a mobile phone, IPAD, or like device, and computer monitor for incidents and activity, including but not limited to asset protection, safety, accounting, project delivery, integrity, productivity, etc.
• Utilizes approved technology and software systems to identify, investigate, build and maintain investigations to company standards, retaining all required records.
• Conducts physical live observations and apprehensions.
• Supports company Asset Protection program by assisting with the repair, installation and programming of CCTV systems, key control and other physical security elements protecting life and company assets.
• Presents Asset Protection cases to law enforcement/courts. Testifies in court representing the company with integrity and professionalism.
• Ensures store compliance with all laws and workplace standards.
• Acts as a liaison between the Stores and Corporate on all Asset Protection matters to accomplish Goodwill GCNA shrink goals.
• Participates as a member of the District Management team in the planning, formulating, and implementation of the District missions and goals.
• Advises the District team on matters related to Asset Protection & Safety.
• Detects and resolves situations involving associate theft, abuse, or unsafe acts involving company assets, policies, or procedures.
• Ensures that all physical security measures are in place and operational (i.e., alarms, CCTV, etc.).
• Coordinates implementation of emergency response plans and acts as Emergency Coordinator for the District.
• Reviews/Reports on inventory movement and damages. Supports inventory activities by providing direction and acting as a liaison between the Stores and Corporate.
• Conducts Safety and Incident Reviews.
• Conducts and drives Safety awareness and training programs.
• Reviews and manages Safety processes and rates.
• Reviews incoming communications, alerts, audits, etc., for Asset Protection and Safety, checking for issues and addressing them appropriately to achieve risk or liability reduction goals for all company divisions.
• Attends meetings and scheduling obligations monthly, weekly, and daily or as required by situational needs at organizational sites with the ability to adjust schedules with little to no notice to meet needs or emergency situations.
• Maintains, delivers and trains all company safety programs to reduce customer, Team Member and property damage claims. Ensures company safety standards, programs and training are in place and executed with consistency to all areas of the company.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Associates or Bachelor’s Degree preferred
• At least 3 years’ experience in multi-site retail security/loss prevention, including use of the Wicklander Zulawski (WZ) interview training program, Basic OSHA Safety regulations, as well as LPC and CFE certifications preferred
• Microsoft office skills including Word, Excel and Outlook
• Experienced in CCTV usage
• Ability to speak and read English proficiently
• Bilingual skills helpful, but not required
• Ability to prioritize duties every day, managing multiple investigations/audits, and discerning the information given for appropriate next steps
• Ability to make appropriate decisions in stressful situations
• Ability to use strategic thought process to minimize exposure to emerging threats and trends
• Ability to analyze and interpret information to identify exceptions and trends signaling potential loss
• Ability to analyze information, identify root causes and develop/implement approved solutions in stressful situations
• Ability to influence activities and results of those who are not direct reports
• Valid drivers' license and clean MVR
• Ability to pass a background check and drug screen, where applicable for position

Position Description:

• Provides minor repairs to all locations including retail stores for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Duties include spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Also provides service for more complex duties such as electrical wiring and switches, installation of interior walls, sinks, toilets, vanities, masonry skill, as well as carpet and tile installation.

Essential Duties and Responsibilities:

• Fills out the appropriate paperwork and reports any and all safety or security concerns to your supervisor.
• Cross trains in all aspects of building maintenance and Handyman duties.
• Provides excellent service to our retail stores and other locations through making minor repairs which includes spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Provides service for more complex duties, if needed.
• Takes direction from leadership with a positive attitude.
• Must handle all company issued tools and equipment in a responsible and safe manner, ensuring the security, safety and proper usage of all tools.
• Must comply with all company set safety standards, including wearing safety glasses, hardhats, and steel-toed boots. Immediately acts and/or reports any unsafe condition or potential hazards.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
• Perform other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent work experience, required.
• 3 - 4 years' experience in Facilities Maintenance, including plumbing, electric, steel framing, and construction experience or general handyman work as well as an understanding of HVAC and light construction, required.
• Ability to climb ladders as well as use electrical and manual tools and equipment.
• Knowledge of operating scissor lift.
• Ability to safely tow a trailer with company vehicle, including scissor lift.
• Must have basic phone and computer skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.
• Additional Job Description
• Additional Job Description
• Position Description:
• Provides minor repairs to all locations including retail stores for Goodwill of the San Francisco Bay. Duties include spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Also provides service for more complex duties such as electrical wiring and switches, installation of interior walls, sinks, toilets, vanities, masonry skill, as well as carpet and tile installation.

Essential Duties and Responsibilities:

• Fills out the appropriate paperwork and reports any and all safety or security concerns to your supervisor.
• Cross trains in all aspects of building maintenance and Handyman duties.
• Provides excellent service to our retail stores and other locations through making minor repairs which includes spot painting, drywall repair, simple plumbing, light bulb replacement, and sign installation. Provides service for more complex duties, if needed.
• Takes direction from leadership with a positive attitude.
• Must handle all company issued tools and equipment in a responsible and safe manner, ensuring the security, safety and proper usage of all tools.
• Must comply with all company set safety standards, including wearing safety glasses, hardhats, and steel-toed boots. Immediately acts and/or reports any unsafe condition or potential hazards.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
• Perform other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent work experience, required.
• 3 - 4 years' experience in Facilities Maintenance, including plumbing, electric, steel framing, and construction experience or general handyman work as well as an understanding of HVAC and light construction, required.
• Ability to climb ladders as well as use electrical and manual tools and equipment.
• Knowledge of operating scissor lift.
• Ability to safely tow a trailer with company vehicle, including scissor lift.
• Must have basic phone and computer skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Position Description:

The Payroll Administrator provides administrative and operational support to a complex, multi-company payroll function. This role supports payroll activities related to timekeeping, employee records, garnishments, benefits, and payroll taxes for Goodwill of the San Francisco Bay, Goodwill of Central & Northern Arizona and its affiliated entities. The position focuses on payroll coordination, documentation, and administrative support rather than payroll processing responsibilities.

Essential Duties and Responsibilities:

• Monitor submission of approved timesheets and review and validate payroll-related data, including timekeeping records, earnings, deductions, and tax information, to support accurate data transfers between timekeeping systems and payroll services.
• Support employees with their payroll records, including tax elections, and direct deposit information.
• Assist with daily payroll-related data entry and administrative transactions.
• Track payroll deadlines, compliance calendars, and required documentation.
• Respond to employee inquiries regarding pay, deductions, and payroll policies in a professional and timely manner.
• Partner with Human Resources to support onboarding, terminations, job changes, and leave-of-absence administration.
• Provide research and administrative support by compiling reports, correspondence, and documentation requested by leadership or governmental agencies.
• Collaborate with internal departments to support operational and business needs.
• Assist with administration of garnishments, tax levies, and child support orders.
• Maintain confidentiality of payroll and employee information at all times.
• Ensure payroll activities align with company policies and applicable regulatory requirements.
• Maintain regular and reliable in-person attendance.
• Support organizational change initiatives and process improvements as needed.
• Model organizational core values, including Trust, Collaboration, Engagement, Ownership, and Innovation.
• Perform other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High school diploma or equivalent experience preferred.
• Experience in payroll administration, accounting, accounts payable, human resources, finance, business operations, or equivalent work experience.
• Experience supporting payroll operations in a high-volume environment (1,500+ employees) preferred.
• Experience with payroll and HRIS systems such as ADP and Workday preferred.
• 2–3+ years of payroll or payroll administrative support experience preferred.
• Strong proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Demonstrated analytical and problem-solving skills with the ability to work effectively with data.
• Strong organizational and project coordination skills with attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
• Effective written and verbal communication skills.
• Ability to build collaborative working relationships with leadership, peers, and cross-functional teams.
• Professional customer service mindset.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in reading and speaking English.
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.