Launch Jobs in Usa

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

Duplin Winery is seeking a data-driven, growth-oriented E-commerce Specialist to oversee the digital storefronts for two primary brands: and . As we continue to expand our digital footprint we need a Shopify expert who lives and breathes conversion rates, digital merchandising, and revenue growth. This position serves as the primary architect of the online customer journey, ensuring that every click leads to a seamless experience and every product page effectively converts visitors into loyal customers. As part of Duplin Winery’s team culture, this role will also participate in cross-training opportunities to gain foundational knowledge of winery operations, including wine tasting and tour experiences, to ensure strong alignment between our digital and on-site guest experiences. This role will also support and manage additional brand or promotional domains as the company’s digital portfolio expands.

Primary Responsibilities

• Shopify Ecosystem & Content Stewardship: Act as the lead administrator for Shopify across both brands. Responsibilities include keeping all digital content updated and relevant to various operations and locations, ensuring brand assets are constantly refreshed to reflect current campaigns and seasonal shifts.
• Conversion Rate Optimization (CRO): Continuously analyze user behavior to identify friction points. Implement A/B testing on product pages and checkout flows to improve "add-to-cart" rates and overall site speed.
• Digital Merchandising & Promotion: Lead the strategy-driven placement of products. Manage seasonal collections and cross-sell/up-sell logic, while coordinating with the marketing team to launch sitewide sales and exclusive online offers.
• Operational Integration: Ensure the e-commerce back-end remains organized and efficient. This role bridges the gap between digital storefronts and physical operations, ensuring promotions and inventory remain synchronized across all locations.
• Performance Analytics: Monitor KPIs including traffic, bounce rates, and LTV. Translate complex Shopify and GA4 data into actionable weekly reports for leadership to drive revenue growth.

Qualifications

Required

• Education: Bachelor’s Degree in marketing, business, communications, or a related field; OR an Associate’s Degree with 5+ years of relevant experience in a digital business environment.
• E-commerce Experience: 3–5 years of hands-on management within the Shopify ecosystem, including app integrations and theme customizations.
• Microsoft Platform Proficiency: Full understanding of the MS Office Suite (Word, Excel, PowerPoint).
• Analytical Skills: Expert-level knowledge of Google Analytics 4 (GA4) and Shopify Analytics.
• Technical Literacy: Basic knowledge of Liquid, HTML and CSS, paired with a deep understanding of mobile-first UX design principles.

 Preferred

• ERP Experience: Previous experience with NetSuite or similar enterprise resource planning systems to streamline inventory and order management.
• Skills Focused: Experienced in setting up, testing, and maintaining Shopify discount codes, automatic promotions, and pricing rules.
• Industry Experience: Experience in consumer goods, hospitality, or the wine/spirits industry.

What We’re Looking For

·        A detail-oriented professional capable of maintaining the unique voice and visual standards of multiple brands simultaneously.

·        A specialist committed to keeping digital environments fresh, relevant, and lightning-fast.

·        An effective communicator who provides clear and consistent updates to leadership and cross-functional teams.

·        A professional who maintains high integrity, confidentiality, and a clean, professional appearance.

About the Role

The Footwear Merchandising Contractor supports and develops a specific business category by helping drive category strategy, managing the product line’s look and feel, and delivering financial and efficiency targets. The role partners closely with Product Managers on organization, line planning, product strategy, development, and launch activities, while evaluating category performance and building deep product knowledge across current lines, upcoming launches, and the development pipeline.

You’ll Make a Difference By

Product Strategy:

• Responsible for managing a category – subject to review of the category lead
• Making decisions for the category subject to review and approval
• Developing footwear product line vision and strategy that integrates with the overall long-term vision for the ARIAT brand
• Identifying market opportunities for Ariat in various market segments
• Taking primary responsibility for maintaining and updating all merchandising-related documents utilized by the product manager
• Taking lead in managing product samples for the Product Manager
• Partnering with PM team with pricing, margin-related initiatives and accuracy of all printed & online materials
• Handling packaging for the Product Manager
• Overseeing product assortment and support with marketing and tradeshow coordinators
• Gathering market data via selling reports, industry publications, events, and shows to help identify and expand on Ariat market opportunities
• Supporting the team in creating the strategy to present to product teams including: product boards, focus groups, event participation, competitive pricing analysis, and customer profiles
• Participating in product brainstorms and assisting in setting up project lists and briefs in support of project list
• Presenting product to various groups of company VPs and sales team members
• Performing market research of various brands both western and mainstream – keeping a pulse on western brand launches and brand sites
• Being the centric & SAP master- support PM on all centric and SAP requirements
• Collaborating and helping articulate target consumer demographics, psychographics and how Ariat footwear will fulfill “unmet needs”

Product Line Planning:

• Collaborating and helping create and manage seasonal merchandising plans and manage projects through the development process.
• Partnering with seasonal market research and brainstorming
• Partnering with seasonal merchandising plans
• Partnering with seasonal creative product briefs
• Partnering with the product management team on the management of line reviews, pre-lines/market feedback, final line decisions and launch plans

Marketing:

• Responsible to deliver data for packaging, hangtags, catalog, web site, and B2B
• Coordinating with Product Manager to ensure product is correct and available for photo shoots requirements
• Partnering with Product Manager with prep for sales meetings, events, and customer visits.
• Managing requesting and accuracy of Product Sell Sheets.

Sales Support:

• Contacting Sales Reps for follow-up on product meetings
• Attending pre-lines on an as needed basis

Business Management:

• Analyzing each season’s selling by style and color as well as channel distribution.
• Partnering with Product Manager to identify close out or phase out opportunities and plan lifecycles of product
• Completing weekly and monthly analysis on bookings

About You

• Bachelor’s degree or equivalent work experience required.
• Adapts quickly to change and growth.
• Maintains a professional and collaborative work environment with others.
• Requires problem-solving skills through gathering information and feedback from management and team members.
• Ability to multitask and adjust to shifting priorities in a fast-paced environment.
• Possesses and executes exceptional organizational and communication skills.
• Exhibits exceptional writing skills.
• Works within a collaborative Team Environment.
• Maintains Exceptional Interpersonal skills.
• Critical thinking and strategic planning needed to execute Principal Duties of position.
• Complies with company policies and procedures.
• Proficiency in MS Office, especially Excel.
• Knowledge of western industry is a plus, but not necessary.
• Interest in product merchandising and fashion preferred
• Detail-oriented

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The hourly range for this position is $30.00 - $35.00 per hour.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law.

Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

Position Summary

We are looking for the Director of Industrial Engineering (Project Execution) who will be responsible for leading large-scale MHE installation and automation projects across the warehouse and logistics network. This person will oversee strategic planning, procurement, installation, integration, commissioning, and operational handover of AS/RS, conveyor networks, goods-to-person systems, AGVs, AMRs, and related technologies and ensure projects meet timelines, budgets, safety standards, quality requirements, and ROI targets, driving operational excellence and innovation across multiple facilities.

Key Responsibilities

Project Portfolio & Strategic Management

• Manage portfolio of automation projects (AS/RS, conveyors, G2P systems, AGVs, ancillary technologies) aligned with corporate strategy and capital constraints.
• Monitor KPIs: schedule adherence, budget variance, quality, safety compliance, ROI.
• Allocate resources strategically across concurrent multi-site projects.
• Drive process improvements in project delivery methodology.
• Support automation roadmaps and long-term supply chain strategy.

Cross-Functional Leadership

• Lead engineering, procurement, operations, installation, and IT teams across all phases.
• Coordinate project activities from design/procurement through commissioning.
• Manage vendor, contractor, and stakeholder relationships.
• Foster collaboration between departments and external partners.
• Mentor team members on best practices and technical skills.
• Manage organizational change during automation implementations.

Planning, Scope & Schedule Management

• Develop charters, scope, specifications, and integrated timelines.
• Establish budgets and manage financials through execution.
• Identify/mitigate risks and manage scope changes.
• Maintain full project documentation and compliance records.

Vendor & Supplier Management

• Select and manage relationships with MHE vendors and automation providers.
• Assess vendor performance on quality, delivery, cost, support, and innovation.
• Negotiate contracts to optimize value.
• Coordinate cost reduction and supplier consolidation initiatives.
• Manage disputes and performance issues; participate in new technology evaluation.

Technical Oversight & Integration

• Ensure system design meets operational workflows and facility requirements.
• Oversee installation, software configuration, and integration with WMS/ERP systems.
• Validate designs, approve technical specs, and oversee acceptance testing.

Operations Handover & Early Support

• Deliver SOPs, maintenance protocols, and troubleshooting guides.
• Provide training and technical support during ramp-up.
• Monitor early performance and drive optimization.

Financial & Business Case Management

• Develop budgets, control expenditures, and analyze variances.
• Present financial performance and ROI analyses to leadership.
• Manage capital allocation across projects.

Job Requirements:

• Bachelor’s in Industrial, Mechanical, Manufacturing Engineering, Supply Chain, or related; Master’s preferred.
• 10+ years in project management/supply chain operations; 7+ years in warehouse automation/MHE projects.
• Proven success managing multi-million-dollar capital projects on time and within budget.
• Expertise in AS/RS, conveyors, AGVs, goods-to-person systems, WMS/ERP integration.
• PMP or equivalent certification; strong leadership, strategic thinking, vendor management, and communication skills.

Working Conditions

• Office-based with 20–30% travel to project sites.
• Work in warehouse/manufacturing environments; PPE required.
• Occasional evening/weekend work during launches.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)

• Health Savings Account with Employer Funding

• Flexible Spending Accounts (Healthcare and Dependent care)

• Company-Paid Basic Life/AD&D insurance

• Company-Paid Short-Term and Long-Term Disability

• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)

• Employee Assistance Program

• Business Travel Accident Insurance

• 401(k) Savings Plan with discretionary company match and access to a financial advisor

• Vacation, paid holidays, floating holidays, and sick days

• Employee discounts

• Free swag giveaways

• Annual Holiday Party

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

COMPANY: Bombshell Sportswear 

ROLE: Sr. Ecommerce Coordinator 

REPORTS TO: Director of Ecommerce 

Position Summary:

We are hiring a full time Sr. Ecommerce Coordinator who will assist the Director of Ecommerce in day to day operations of the website. Your role will include; catalog management, website maintenance, and general reporting. You must have apparel experience and a knowledge of Shopify. You will be working with a highly experienced and awesome team in a fast paced environment who will challenge and inspire you to be your best. This role also requires experience working remotely and comfortable working with a smaller team.

Key Responsibilities: 

• Will be responsible for maintaining site catalogs, collections, and basic backend functions for product launches and overall product lifecycles. 
• Write long form product descriptions for website and META ads.
• Will assist the Director of Ecommerce and Marketing team to execute successful campaigns by streamlining communication, organizing timelines, and ensuring deliverables are handed off completed and on time. 
• Will be essential in maintaining and updating content across site and mobile app - refreshing content on a regular basis.
• This role will require you to deliver basic weekly, monthly, quarterly, and yearly ecommerce reports. Some ad-hoc operations and marketing reports will also be required.
• Assist the Director of Ecommerce and Director of Operations to ensure inventory levels align with marketing and merchandising strategies.
• Collaborate with design and production teams on the delivery of correct product information for frontend customer visibility.
• Identify key areas of opportunity for website and mobile app user experiences.
• Regularly QA the website and mobile app for inconsistencies, error messages, and broken links, et al. 
• Will help manage Bombshell Sportswear’s omni-channel presence in 3rd party market places. META + TikTok Shop catalog management is a plus!

Qualifications

• Bachelor’s degree preferred
• 3+ years of Shopify experience is a MUST, Shopify Plus preferred
• 2+ years of Klaviyo experience or other CRM platform 
• Knowledge of Shopify and Google Suite reporting
• General understanding of loyalty programs; i.e. Yotpo, Loyalty Lion, Rivo
• Strong attention to detail
• Excellent communication skills (written and verbal)
• Must be extremely organized

Required Skills

• Shopify and/or Shopify Plus (no exceptions)
• Must be available every Friday morning for launches 
• Copywriting skills for product descriptions and other occasional marketing needs
• Analytical reporting skills - Excel and/or Google Sheets knowledge is a must
• Must work well both autonomously and collaboratively
• Deadline-driven and strong time management skills
• A strong sense of urgency and ability to react quickly to pivot in fast paced environment
• Ability to work under pressure in an environment of constant change
• Ability to work with minimal supervision
• Strives to help and support the team wherever it is needed, seeking to fill the gap
• Takes ownership and initiative to drive projects through completion
• Graphic design experience is a plus; Photoshop, Figma, Illustrator, or InDesign

Ideal candidate

Our ideal candidate will have a dedicated understanding of the brand’s vision, marketing, and ecommerce business goals. Copywriting is required in this role - let your creative flag fly! This position is for someone with a sharp eye for detail and great organizational skills. The qualified candidate must be able to multitask, stay organized, be adaptable, and possess a sense of urgency in an ever changing industry. The success of this role will rely on your eagerness to learn, attention to detail, accountability, reliability, ability to ask questions, and the willingness to take initiative. This role offers the opportunity for growth within the company, therefore meeting the above requirements is a MUST!

Benefits & Perks

• Paid Holidays
• Personal Time Off
• Sick days
• Insurance (Medical, dental, vision)
• 401K. Eligible after 1st year
• Associate discount off merchandise online
• Opportunities for professional development and advancement
• Pay range is 80k-90k depending on experience

Senior Merchandise Planner – Candy

Position Summary

The Senior Merchandise Planner – Candy is responsible for driving financial and inventory planning strategies for the candy category to maximize sales, margin, and inventory productivity. This role partners closely with Merchandising, Buying, Supply Chain, and Finance to develop and manage Open to Buy (OTB), seasonal and promotional forecasts, and long-range category plans. The ideal candidate has deep experience planning candy or confectionery categories, understands seasonality and promotional intensity, and excels in data-driven decision making.

Key Responsibilities

Financial Planning & Open to Buy Management

• Own and manage Open to Buy (OTB) at a detailed level (department, category, vendor, and SKU).
• Build and maintain weekly, monthly, and seasonal OTB plans aligned with sales, margin, and inventory targets.
• Proactively identify risks and opportunities within OTB and recommend actions to optimize inventory flow.
• Partner with Merchants/Buyers to ensure purchasing decisions align with financial plans.

Forecasting & Demand Planning

• Develop accurate sales, inventory, and margin forecasts for the candy category, accounting for:
• Seasonality (e.g., Halloween, Easter, Valentine’s Day)
• Promotional cadence and price elasticity
• New item introductions and discontinuations
• Reforecast regularly based on trend, performance, and changing business conditions.
• Analyze historical performance and customer demand patterns to improve forecast accuracy.

Category & Seasonal Planning

• Lead pre-season and in-season planning for key candy seasons and everyday assortments.
• Create and maintain category plans that balance core, seasonal, and promotional inventory.
• Partner with Merchandising to evaluate assortment strategies, pack sizes, and price points.
• Support new product launches with volume, margin, and inventory projections.

Inventory Management & Analysis

• Monitor inventory health (weeks of supply, sell-through, turnover, aging).
• Identify and resolve overstock and understock risks through rebalancing, markdowns, or exit strategies.
• Recommend markdown strategies to optimize sell-through while protecting margin.
• Ensure inventory levels support service level and in-stock goals.

Cross-Functional Collaboration

• Act as a strategic partner to Buying, Supply Chain, Allocation, and Finance.
• Align forecasts with supply chain constraints, lead times, and vendor minimums.
• Present financial plans, forecasts, and performance recaps to senior leadership.
• Mentor and guide junior planners or analysts as applicable.

Qualifications

• Bachelor’s degree in Business, Finance, Merchandising, Supply Chain, or related field.
• 5–8+ years of merchandise planning experience, with direct experience planning a candy or confectionery category strongly preferred.
• Proven expertise in Open to Buy (OTB) management and forecasting.
• Strong understanding of seasonal, promotional, and high-velocity categories.
• Advanced analytical and financial acumen with the ability to translate data into action.
• High proficiency in Excel; experience with planning systems (e.g., SAP, Blue Yonder, Oracle, Anaplan, or similar).
• Strong communication and influence skills; comfortable presenting to leadership.
• Ability to thrive in a fast-paced, deadline-driven environment.

Key Competencies

• Strategic financial planning
• Forecast accuracy and trend analysis
• Inventory optimization
• Cross-functional partnership
• Problem solving and decision making
• Attention to detail with a big-picture mindset

YOU MUST BE PHYSICALLY LOCATED IN NEW YORK CITY IN ORDER TO APPLY FOR THIS ROLE

THE BRANDS

ABOUT CARAA

We are a New York City-based sport bag and accessory company founded in 2015 by CFDA award-winning designer Carmen Chen Wu and Aaron Luo to re-imagine handbags for modern life. With backgrounds in design and global supply chain, Carmen and Aaron merged their respective expertise in form and function to create Car + aa.

Our ethos is simple: to create well-made, versatile, and smart designs that can transition from street to fitness studio, business meeting to dinner, and everywhere in between. The result is the perfect set of hybrid accessories that strike balance between fashion, craftsmanship, and functionalities.

ABOUT MERCADO FAMOUS

Created by 2 serial entrepreneurs in digital commerce and the founders of Caraa, Mercado Famous is sharing the best-kept secrets of Spain with the whole world.

Mercado Famous offers the best quality meat from ecological farms that have been using natural ingredients and humane practices on the Iberian Peninsula for decades. With our backgrounds in sourcing and supply chains, we are able to procure Spain’s best pasture-raised charcuterie at prices that make it an everyday luxury.

Launched in 2022, we have been featured by Bon Appetit, The New York Times, The Wall Street Journal and the Quality Edit within the first 3 months of the launch, featuring our premium quality and unique taste. Our goal is to change the narrative around Spanish charcuterie. Through accessible pricing, we aspire to introduce to the American consumer to a product that has been historically inaccessible for the masses in a modern, non-apologetic and democratic way.

We bring together a multi-talented team that thinks outside the box, and value diversity and inclusion. We welcome driven and smart individuals of all backgrounds and experiences to apply for this position.

JOB DESCRIPTION

As the operations and customer services associate, you will be a key member of our core team and work closely with our Co-Founders and manage all aspects of operational processes including customer service, warehouse management, inventory management, shipping and logistics. This will take approximately 80% of your daily scope and responsibilities.

In addition to Caraa, you will also be taking on an array of operational responsibilities of a second brand managed under the same management umbrella called Mercado Famous, founded in 2022 with the mission of bringing the best of Spanish charcuterie for the American consumers. This will take approximately 20% of your daily scope and responsibilities.

Both companies offer a unique opportunity with ample room for growth to learn a wide array of aspects at a unicorn non-venture backed direct to consumer brand.

This role is full-time and located in New York City.

Salary range: offer set based on candidate experience and seniority

You will need to have a minimum of 1-3 years of customer services and operational experience working with an ecommerce, fashion, retail or CPG brand.

REQUIREMENTS

What you'll do

Customer Service

• Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product selection, and sales journey
• Manage interactions across multiple channels including email, text, phone, and social media.

Operations

• Manage all warehouse related processes including domestic and international logistics, inventory management, return processing, order entry, showroom samples, and more.
• Lead ongoing digital sample sales and bi-annual activations including in person sample sales.
• Lead day-to-day wholesale account needs including PO fulfillment, RTVs, invoicing.
• Lead day-to-day shipping and fulfillment management of eCommerce and dropship orders.
• On-going management of shipping and logistics costs.
• Lead and management all in office fulfillments.

Special projects

• Support company CEO and Cofounder in special partnerships and marketing initiatives.

Who you are

• Have at least 1-3 years of customer service, operations, logistics experience from an eCommerce, Fashion or CPG brand
• Proficient in Microsoft Office and Google Drive Suites
• Exceptional writing and communication skills
• Highly organized with ability to collaborate, self-prioritize, and ask for help when needed
• Are passionate about Caraa and Mercado, our ethos, and our products
• Enjoy working in a fast-paced and ever-changing startup environment
• Desire to learn and take on new challenges
• Desired but not required: experience with Adobe suite

Required Skills

• Proficiency in Microsoft Office and Google Drive Suites
• Proficiency in navigating social media channels including Facebook, Tik Tok, and Instagram
• Exceptional writing and communication skills

Desired Skills

• 1-3 years of operations experience in eCommerce, Fashion, Retail or CPG brands
• Familiarity with Shopify
• Familiarity with Adobe Creative Cloud suite

Benefits & Compensation

• Competitive salary compensation based on market rate and seniority
• We do not offer health benefits at this moment
• Opportunity to sample products from our collection
• Discounts to all Caraa and Mercado Famous products
• Invitation to exclusive CARAA and Mercado Famous social outings & sales events

eCommerce Coordinator

minnow is seeking an e-commerce coordinator to support growth and implement optimization strategies for our website. The ideal candidate loves to problem solve, has high attention to detail and thrives in a fast paced environment. Reporting to the Senior Manager of eCommerce, this role will be responsible for supporting day-to-day e-commerce operations, site merchandising, coordinating digital assets and product set-up.

This is a hybrid role, with 3 days per week in our Charleston, SC office.

Specific duties / responsibilities:

• Product set up management: execute product uploads, ensuring accuracy in flat lay photography, copy and all applicable details for each PDP 
• Merchandising: ensure a seamless shopping experience by developing clean, well-organized collection pages, navigation and PDPs
• Site operations: act as the liaison between e-commerce, production, marketing and customer service to ensure all details of the shopping experience are consistent and accurate
• E-commerce support: support the business through execution of all aspects of the online business, including new product launches and capsules - 
• Set up and deploy all email, SMS, sale prep, homepage flips, and potential A/B tests
• Processes and organization: track and organize site assets through Figma 
• Marketing execution: work with the marketing team to assist with web-based deliverables to support marketing and content calendar

Skills & qualifications:

• 2+ years’ experience in consumer e-commerce
• Significant Experience in Shopify, Email and SMS platforms (Klaviyo / Attentive are preferred)
• Ability to work efficiently with strong time-management and communication skills
• Ability to analyze data, develop actionable insights, and continually improve customer experience
• Possess a can-do attitude, willing to roll up your sleeves and help

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

This role is based in San Diego and with a Tues/Wed/Thurs in-office hybrid work schedule.

The Associate Buyer is a high-potential omnichannel merchandising professional responsible for owning one department while supporting an Omnichannel Buyer or Senior Buyer on more complex categories. This role is designed as a primary development path to a future Omnichannel Buyer role and blends strong execution of retail fundamentals with growing responsibility in trend discovery, innovation, and category strategy.

The Associate Buyer contributes to product, price, promotion, and placement decisions and supports — and at times leads — product style-outs and category walks with the Chief Product & Customer Officer and senior leaders. The role partners cross-functionally, engages vendors, negotiates costs and programs, and helps drive a steady flow of product newness that meets evolving customer expectations while delivering to financial plans.

Key Responsibilities

Department Ownership & Strategy Support

• Own day-to-day performance and execution for one department across store and digital channels.
• Support category strategy development and execution for additional complex departments.
• Translate trend insights and customer needs into actionable assortment recommendations.
• Contribute to seasonal and annual assortment and category plans aligned to Buyer/Senior Buyer strategy.
• Support product architecture, price ladders, and assortment segmentation.

Product, Trend & Innovation Focus

• Continuously research trends, competitive assortments, and innovation opportunities.
• Conduct regular competitive shopping and market analysis and share actionable insights.
• Recommend new products, vendors, and concepts that drive differentiation and newness.
• Support product selection, line reviews, and assortment edits.
• Support and at times lead product style-outs, assortment reviews, and executive walks.

Financial & Business Performance

• Own and manage department-level KPIs with guidance, including sales, margin, and inventory metrics.
• Partner with Merchandising Planning and Demand Planning on forecasts, OTB support, and reflow actions.
• Track weekly performance and recommend actions on opportunities and risks.
• Ensure promotional and pricing execution aligns with strategy and financial goals.
• Maintain strong command of item-level and department-level performance details.

Vendor Partnership & Negotiation

• Support vendor relationships and communication for owned department and assigned categories.
• Participate in vendor meetings, line reviews, and negotiations.
• Negotiate costs, programs, and funding opportunities with guidance.
• Help build long-term, performance-based vendor partnerships.
• Partner with Owned Brands, Sourcing, Product Development, and QA as applicable.

Omnichannel Execution (Product, Price, Promotion, Placement)

• Support product and assortment execution across stores and digital channels.
• Partner with Digital, Store Operations, and Marketing on launches and product stories.
• Collaborate with Space and Visual Planning on assortment placement and flow.
• Ensure item setup, product data, and execution details are accurate and on time.

Cross-Functional Partnership

• Work closely with Merchandising Planning, Demand Planning, Space & Visual Planning, Owned Brands, Product Development, Store Operations, Digital, Marketing, Sourcing, and QA.
• Coordinate timelines, deliverables, and cross-functional inputs to support on-time launches.
• Represent department needs and priorities in cross-functional forums when needed.

Retail Fundamentals & Operational Excellence

• Execute core retail fundamentals with excellence and precision.
• Maintain strong item-level accuracy across cost, retails, specs, attributes, and timelines.
• Ensure systems, samples, and assortments are managed accurately and efficiently.
• Drive follow-through and detail discipline across all merchandising processes.

Qualifications

Experience

• 3–5+ years of merchandising, buying, or related retail experience.
• Experience supporting or owning a product category preferred.
• Exposure to omnichannel retail environments strongly preferred.

Skills & Capabilities

• Strong analytical and financial aptitude; knows and manages the numbers.
• High attention to detail and operational discipline.
• Growing product and trend judgment.
• Effective vendor communication and early negotiation capability.
• Strong cross-functional collaboration skills.
• High learning agility and coachability.
• Strong organization and prioritization skills.

Development & Leadership Profile

• High-potential future Buyer with strong growth mindset.
• Brings energy, ownership, and commitment to the business.
• Excited to competitive shop and stay close to stores and customers.
• Demonstrates curiosity around trends, innovation, and product newness.
• Balances creativity with retail fundamentals and execution excellence.
• Eager to learn, take feedback, and grow into greater category ownership.