Launch Jobs Remote Jobs in Usa

Job Description At Boeing, we innovate and collaborate to make the world a better place.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space.

Our missions have direct impact to global security, like missile warning and Earth observation.

Our team is curious, bold and innovative.

We take risks, innovate and explore new techniques and technologies.

We influence change because we challenge the status quo.

And when we watch our satellites launch, we know each one of us made it happen.

Your Team The Assembly, Test, and Launch Operations (ATLO) Team plans and executes all space vehicle-level integration and test activities at Millennium.

ATLO creates the detailed flow of activities throughout the buildup of the space vehicle, writes and executes all test and assembly procedures used in these activities, conducts system-level through environmental testing, and performs integration to the launch vehicle.

Job Description The Principal ATLO Engineer will lead efforts across new satellite programs and established portfolios to shape production and will be a key player in meeting and exceeding our delivery targets, all while demanding a high standard of technical excellence in the assembly and test of satellites.

The Principal ATLO Engineer is expected to shape our current and future processes, and plays a critical role in linking our business strategy to the ongoing definition and development of large-scale satellite constellations.

The candidate is expected to contribute to a wide variety of program inputs including proposals, standard operating procedures, and resource management systems.

They will oversee the integration of new design and manufacturing techniques into testbed and flight systems, with a strong awareness towards safety, affordability, security, testability, and mission capability.

A Principal ATLO Engineer will report to and serve under the ATLO Director.

The ideal candidate is highly collaborative and a proactive problem-solver with experience in spacecraft integration, mission architecture, and production automation.

The ideal candidate can work equally well in a singular supervisory role or with multitalented teams on the production floor.

A Principal ATLO Engineer has experience in these fields: design for manufacturability, process mapping, spacecraft avionics, cost analysis and earned-value management, complex mechanical integration, environmental testing, launch integration, proposal writing, or high-rate manufacturing.

The ideal candidate must have an Active TS/SCI Clearance.

This position's internal job code is Systems Engineer.

Our team is currently hiring for levels 5 and 6.

Rotating Shift: This position requires employees to work various shifts on a rotating basis.

The shift times are subject to change and additional shifts may be added in accordance with company needs, but employees will only work one shift per day.

Each standard shift is 9.5 hours in length, 0.5 hours of which is designated for a lunch break.

Shifts contain 9 hours of work to follow the Millennium 9/80 calendar, meaning every other Friday is a non-working day.

The standard shift times are listed below.

First Shift: 0600 – 1530 Second Shift: 1430 – 0000 Position Responsibilities: Lead the planning and execution of a satellite program from assembly through launch Utilize statistical and analytical tools to monitor performance metrics of teams and product execution plans Interface with senior ATLO engineers as-needed to provide mentorship and guide the troubleshooting of critical non-conformances and Failure Review Boards Act as a signature authority on corporate processes like quality management system updates and design reviews Subject Matter Expert on end-stage satellite testing, such as environmental testing (EMI/C, Dynamics, TVAC) and launch integration campaigns, and uses expertise to assist and guide other engineers Drive improvements to increase production throughput, reduce space vehicle build hours and quality issues, and remove waste from complex processes Basic Qualifications (Required Skills/Experience): Bachelor's degree in any Engineering or related field Minimum of 15 years' experience in manufacturing, mechanical, electrical, test engineering, materials and/or process engineering for spacecraft Experience working on constellation spacecraft and/or multiple production vehicles (3 units) Proficiency with statistics, data analysis, cost/benefit analysis, business intelligence, and data visualization (e.g.

PowerBI, Tableau) Proficiency in tracking tools such as MRP/ERP, Jira, MS Project, manufacturing execution systems, Teamcenter/PLM, and configuration management Bring expertise to one of the following areas: medium-rate production (10-100 complex products per year), mechanical integration, electrical testing, spacecraft integration, program leadership, industrial operations, or systems engineering This position requires an active U.S.

Security Clearance for which the U.S.

Government requires U.S.

Citizenship Preferred Qualifications: 20 years' experience in space systems Excellent written and verbal communication skills, ability to make presentations to a wide variety of stakeholders including senior engineering, customers, and corporate leadership Experience working with a union represented workforce Willingness to work different shifts, travel to launch site/integration locations, and to support critical mission milestones when surge support is needed Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay-Range Level 5: $146,000
- $260,000 Level 6: $174,000
- $310,000 Millennium is DDTC-registered, ITAR-compliant Company.

This position is located at a facility that requires special access.

Applicants MUST be U.S.

citizens and eligible for a security clearance.

Additionally, applicants must be willing to apply for and maintain a security clearance.

We encourage all interested candidates to apply for any open position for which they feel they are qualified.

Applications for this position will be accepted until May.

31, 2026 Export Control Requirements: This position must meet U.S.

export control compliance requirements.

To meet U.S.

export control compliance requirements, a "U.S.

Person" as defined by 22 C.F.R.

§120.62 is required.

"U.S.

Person" includes U.S.

Citizen, U.S.

National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires an active U.S.

Top Secret/SCI Security Clearance (U.S.

Citizenship Required).

(A U.S.

Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Job Description At Boeing, we innovate and collaborate to make the world a better place.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space.

Our missions have direct impact to global security, like missile warning and Earth observation.

Our team is curious, bold and innovative.

We take risks, innovate and explore new techniques and technologies.

We influence change because we challenge the status quo.

And when we watch our satellites launch, we know each one of us made it happen.

We are seeking highly motivated applicants to join our world-class team and help create the future of affordable, reliable space systems.

We are looking for candidates who have demonstrated practical problem-solving and technical experience in their previous roles.

Your work will be vital in transitioning a design to a real-life, mission-capable constellation of fully assembled satellites.

The Assembly, Test, and Launch Operations (ATLO) Team plans and executes all space vehicle-level integration and test activities at Millennium.

ATLO creates the detailed flow of activities throughout the buildup of the space vehicle, writes and executes all test and assembly procedures used in these activities, conducts system-level through environmental testing, and performs integration to launch vehicle.

The Senior ATLO Engineer will collaborate with many teams such as Programs, Engineering, Manufacturing, Facilities, and Security to shape the direction of satellite production and help the company meet delivery targets, while maintaining a high standard of technical excellence in the assembly and test of satellites.

The Senior ATLO Engineer is invited to improve the efficiency of current processes and play a critical role in developing satellites for manufacturability and large-scale constellations.

A Senior ATLO Engineer will report functionally to an ATLO Team Lead and serve under or as an ATLO program lead.

The ideal candidate is highly collaborative and a proactive problem-solver with experience in spacecraft integration, hardware-software integration, test systems, or production automation.

Rotating Shift: This position requires employees to work various shifts on a rotating basis.

The shift times are subject to change and additional shifts may be added in accordance with company needs, but employees will only work one shift per day.

Each standard shift is 9.5 hours in length, 0.5 hours of which is designated for a lunch break.

Shifts contain 9 hours of work to follow the Millennium 9/80 calendar, meaning every other Friday is a non-working day.

The standard shift times are listed below.

First Shift: 0600 – 1530 Second Shift: 1430 – 0000 This position's internal job code is Systems Engineer.

Our team is currently hiring for levels 3 and 4.

Position Responsibilities: Lead the planning and execution of a satellite program from assembly through launch Review initial engineering drawings and schematics to anticipate build challenges, and reach back into the company's early-design processes or proposal activities to create manufacturability improvements downstream Interface with technicians, quality inspectors, and engineers in a cleanroom as needed to guide the troubleshooting of non-conformances and corrective actions, and provide go/no-go judgment and rationale Integrate, test, and troubleshoot development platforms for flight vehicles to generate high-quality procedures and understand the functions of the system Act as a signature authority on test and assembly procedures, process plans, and new program initiatives Lead environmental testing of satellites (EMI/C, Dynamics, TVAC) and launch integration campaigns, including select responsibilities for overarching plans, maintaining schedule, and staffing Drive improvements to increase production throughput, reduce space vehicle build hours and quality issues, and remove waste from complex processes Utilize statistical and analytical tools to monitor performance metrics of teams and product execution plans Basic Qualifications (Required Skills/Experience): Bachelor's degree in any Engineering or related field Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), computer science, engineering data science, mathematics, physics or chemistry (e.g.

Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience Minimum of 5 years' experience in manufacturing, mechanical, electrical, test engineering, materials and process engineering, or similar field in Aerospace, Automotive, or Commercial industries.

Bring expertise to one of the following areas: medium-rate production (10-100 complex products per year), mechanical integration, electrical testing, spacecraft integration, program leadership, industrial operations, or systems engineering This position requires the ability to obtain a U.S.

Security Clearance for which the U.S.

Government requires U.S.

Citizenship.

Preferred Qualifications (Desired Skills/Experience): Minimum of 7 years' experience in space systems Knowledge of satellite manufacturing engineering principles, standards, and concepts.

Experience writing work instructions and procedures for critical aerospace parts in a production environment Experience with common hardware-integration tools such as NI LabVIEW, DAQ hardware, electrical power supplies, signal analyzers, and multimeters.

Experience with version control, understanding of basic software concepts, Python, C++, Linux environments, and computer network architecture.

Proficiency with statistics, data analysis, cost/benefit analysis, business intelligence, and data visualization (e.g.

PowerBI, Tableau) Proficiency in tracking tools such as MRP/ERP, Jira, MS Project, manufacturing execution systems, Teamcenter/PLM, and configuration management.

Experience with CAD software and engineering drawings Strong written and verbal communication skills, ability to make presentations to engineering, team members, customers, and management.

Experience working with a union represented workforce Willingness to work different shifts, travel to launch site/integration locations, and to support critical mission milestones when surge support is needed Active TS/SCI Clearance Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process Drug Free Workplace: Millennium Space Systems, a Boeing Company, is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards: At Millennium Space Systems, a Boeing Company, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Millennium Space Systems also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: Level 3: $119,000
- $177,000 Level 4: $146,000
- $215,000 Millennium is DDTC-registered, ITAR-compliant Company.

This position is located at a facility that requires special access.

Applicants MUST be U.S.

citizens and eligible for a security clearance.

Additionally, applicants must be willing to apply for and maintain a security clearance.

We encourage all interested candidates to apply for any open position for which they feel they are qualified.

Applications for this position will be accepted until May.

29, 2026 Export Control Requirements: This position must meet U.S.

export control compliance requirements.

To meet U.S.

export control compliance requirements, a "U.S.

Person" as defined by 22 C.F.R.

§120.62 is required.

"U.S.

Person" includes U.S.

Citizen, U.S.

National, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires the ability to obtain a U.S.

Security Clearance for which the U.S.

Government requires U.S.

Citizenship.

An interim and/or final U.S.

Top Secret Clearance Post-Start is required.

Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.

Required Experience
Up to two years of job related experience

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

• Standard

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Supply Chain Manager:

Position Summary

The Supply Chain Manager oversees end-to-end supply chain planning and supplier execution for Developlus across demand planning, supply planning, domestic and international sourcing, vendor onboarding and management, procurement coordination, inventory management, and planning systems support. This role is accountable for building disciplined, data-driven planning routines and supplier management practices that support rapid growth, increasing channel complexity, and an accelerating innovation pipeline. The role works closely with Packaging Engineering and cross-functional partners to source and qualify packaging and componentry for existing items and new launches. This role does not own master production planning and does not manage warehouse operations, transportation, or order fulfillment execution.

Core Mandate

• Operate a rigorous monthly cross-functional planning cadence that aligns demand, supply, inventory, and financial targets.
• Improve service and availability through better planning signals and supplier execution, while reducing excess inventory and obsolescence.
• Lead domestic and international sourcing for existing and new items, ensuring supplier readiness to support the innovation pipeline and ongoing supply.
• Coordinate packaging and component sourcing with Packaging Engineering to ensure technical feasibility, specifications readiness, and manufacturability before launch.
• Elevate data quality, planning discipline, and decision support using Sage X3 and standardized reporting.
• Create repeatable operating rhythms with Sales, Marketing, Operations, Quality, and Finance to proactively manage risks and tradeoffs.

Key Responsibilities:

1. End-to-End Planning and Execution Leadership

• Own planning and supplier execution performance across demand planning, supply planning, inventory management, domestic and international sourcing, vendor lifecycle management, and procurement coordination.
• Serve as the day-to-day integrator between Commercial teams, Operations, Quality, Finance, and Data to ensure one aligned plan and clear priorities.
• Translate business needs into planning actions, constraints, and decisions, escalating tradeoffs and risks with clear recommendations.

2. Sales and Operations Planning and Integrated Business Planning Support

• Lead the operating mechanics of the planning process, including calendar, templates, data preparation, and cross-functional inputs.
• Facilitate monthly demand review, supply and capacity review, and inventory and working capital review, ensuring decisions and actions are documented and tracked.
• Build scenarios and quantify tradeoffs across service, inventory, lead times, and cost, surfacing gaps and risks early.
• Maintain a single set of numbers and assumptions across Commercial, Operations, and Finance, and drive follow-through on actions.
• Ensure supplier constraints, international lead times, and sourcing risks are explicitly reflected in monthly plans and launch readiness reviews.

3. Supply Planning and Capacity Coordination (Non–Master Production Planning)

• Develop feasible supply plans by translating demand plans into material and capacity requirements in partnership with Manufacturing and Quality.
• Coordinate constraints, changeover considerations, and critical material availability with Operations to support on-time production and launch readiness.
• Maintain exception-based management for shortages, long-lead materials, and capacity conflicts, driving mitigation plans and escalation as needed.
• Support long-range capacity planning inputs with supplier and material lead time intelligence, including international sourcing lead times and capacity commitments.

4. Inventory and Working Capital Management

• Own inventory health across raw materials, components, work-in-process, and finished goods from a planning and policy perspective.
• Set and maintain planning policies, including segmentation, service targets, reorder parameters, and safety stock logic.
• Drive actions to improve inventory turns and reduce slow-moving and obsolete inventory through root-cause analysis and corrective plans.
• Partner with Finance on inventory valuation drivers, reserves, and working capital reporting.

5. Domestic and International Sourcing and Vendor Lifecycle Management

• Own the end-to-end vendor lifecycle for domestic and international suppliers: identification, evaluation, selection, negotiation support, onboarding, and ongoing performance management.
• Lead sourcing for existing items and new items required to support the innovation pipeline, including primary packaging, secondary packaging, components, and contract manufacturing inputs as applicable.
• Partner closely with Packaging Engineering to ensure technical requirements and specifications are captured, suppliers are technically qualified, and packaging is compatible with product and manufacturing processes.
• Coordinate with international sourcing and procurement partners to identify overseas supplier options, manage quotation and sampling cycles, and align on commercial terms.
• Drive negotiation preparation and execution for strategic suppliers, including pricing, terms, lead time commitments, minimum order quantities, tooling timelines, quality requirements, and escalation paths.
• Establish and govern vendor onboarding standards to ensure documentation, compliance expectations, quality requirements, and systems setup are complete before go-live.
• For international suppliers, coordinate import readiness inputs such as lead time assumptions, production windows, documentation requirements, and risk mitigation plans with internal stakeholders.
• Manage supplier performance through scorecards, corrective action discipline, and regular business reviews, improving delivery reliability, responsiveness, and quality.
• Build resilience through secondary sourcing plans, risk monitoring, and contingency playbooks for critical items and launch-critical components.

6. Procurement Coordination (with Purchasing)

• Partner with Purchasing to align sourcing decisions, purchase execution, and planning signals to prevent shortages and excess.
• Standardize supplier performance expectations and escalation routines in collaboration with Purchasing and Quality.
• Support contract compliance and supplier term standardization by ensuring purchase practices align with agreed terms.
• Provide planning and supplier readiness inputs to Purchasing for new item setup, vendor creation, and purchase order standards.

7. Systems, Data, and Planning Infrastructure (Sage X3)

• Own planning data integrity and planning parameter governance within Sage X3, including lead times, order policies, and item attributes.
• Partner with Information Technology and Finance to improve planning automation, exception reporting, and decision dashboards.
• Drive data governance for bills of materials, routings, lead times, and planning parameters in partnership with cross-functional owners.
• Ensure new item and new vendor master data readiness to support launch timelines and accurate planning signals.

8. Operating Rhythm, Reporting, and Continuous Improvement

• Establish weekly and monthly operating rhythms to manage risks, shortages, supplier performance, inventory health, and launch readiness.
• Create clear reporting on plan adherence, supplier performance, inventory drivers, sourcing progress for new items, and key risks for leadership review.
• Lead continuous improvement initiatives that reduce expedite cost, improve planning accuracy, shorten supplier lead times, and improve supplier reliability.
• Document and standardize sourcing and onboarding playbooks so launches and supplier changes become repeatable and scalable.

Key Performance Indicators and Outcomes

• Forecast accuracy by channel and brand
• Service level and fill performance outcomes driven by planning and supplier execution
• Inventory turns and inventory dollars
• Slow-moving and obsolete inventory reduction
• Shortage incidence and expedite cost reduction
• Supplier on-time and complete delivery performance
• Supplier quality performance, including defect rate and corrective action closure
• Domestic and international sourcing cycle time for new items, including time from request to supplier selection and readiness
• Vendor onboarding cycle time and onboarding quality, including documentation completeness and systems readiness
• Purchase price and terms improvement versus baseline
• Secondary source coverage for critical materials and launch-critical components
• Planning master data accuracy in Sage X3

Qualifications

Required

• Seven to ten plus years of experience in supply chain planning, sourcing, procurement coordination, or inventory management in consumer products or manufacturing
• Demonstrated experience running cross-functional planning routines and aligning demand, supply, and inventory
• Experience with domestic and international sourcing, including supplier selection, negotiation support, onboarding, and supplier performance management
• Ability to coordinate packaging and component sourcing with Packaging Engineering and cross-functional partners to support new item launches
• Proficiency with enterprise resource planning systems; Sage X3 experience strongly preferred
• Advanced analytical skills and strong Excel capability; able to translate data into clear insights and actions
• Strong communication skills with the ability to influence across Sales, Marketing, Operations, Quality, Product Development, and Finance
• Structured problem-solving mindset with a track record of driving measurable improvements

Preferred

• Experience in beauty, personal care, or fast-moving consumer goods
• Experience supporting innovation launches and new item introductions
• Professional certifications in supply chain or operations
• Experience with continuous improvement methods such as Lean or Six Sigma

SUMMARY

The Digital Marketing Manager will have ownership over the product launch plans for specific product categories across the Kids2 portfolio of brands. As the content manager, this role will be responsible for the Go-To-Market plans related to global product launches including but not limited to content strategy, communication, customer activations and overall integrated product launch plans. In addition, he/she will be responsible for leading, communicating, and continually improving integrated product marketing activations.

The Digital Marketing Manager will also work cross-functionally with key stakeholders (Category, Sales, Sales Planning, Content, Creative, Social, Legal, etc.) across the business to develop ideas and tactics that will be essential in launching new products in the marketplace.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Create and manage cross-functional product marketing strategies and execution for respective products across retail and digital touchpoints
• Assist in developing go-to-market strategy including packaging and consumer-facing marketing assets and campaigns to effectively launch product to a global audience
• Ensure we achieve key milestones within our End To End process leading up to a product launch through a variety of communication channels including project management, communication briefs, content creation, creative reviews and digital shelf readiness
• In partnership with the category, social media, ecommerce, sales and sales planning, determine campaign success metrics. Measures and reports on product launch effectiveness and adapt future campaigns based on results
• Collaborate with internal Content, Creative, and Business Unit teams to develop creative assets and content including digital shelf content, advertising, social/community building, influencer marketing, PR and retail experiences
• Be keenly aware of competitive product launch strategies and tactics to ensure our product go to market plan is strong
• Work with regional sales teams to understand regional / local needs to support product launches
• Other duties as assigned.

QUALIFICATIONS & EXPERIENCE

• 3-5 years of experience in ecommerce, digital merchandising, or online sales strategy.
• Experience in a Consumer-Packaged Goods (CPG) or retail ecommerce environment preferred.

EDUCATION & SKILLS

• Bachelor’s Degree in Marketing, Business or a related area is required or equivalent experience
• Product launch experience
• Strong presentation skills for senior management and retailer presentations
• Strong organizational, analytical, and writing skills

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

COMPUTER/TECHNICAL SKILLS

• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, etc)

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is regularly required to talk or hear.
• The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The team member is occasionally required to stand, walk, and taste or smell. The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

• General office environment.
• The role is in office during core hours at least three days per week, Tuesday- Thursday, and onsite Monday-Friday during Week 3 of each month.

Head of Production | Daily Drills

Full-time, on-site (Mon–Thu in office, Fri remote)

Daily Drills is seeking a Head of Production to own the end-to-end product lifecycle, from initial concept and assortment strategy through product development, launch, and post-launch performance. This role is for a strategic, production leader who thrives on full accountability, operational excellence, and brand impact. You will also manage and grow the production team, guiding their development and ensuring smooth execution across bi-weekly collections and seasonal launches. With planning happening a year in advance, this role requires strong leadership, operational excellence, and the ability to own the end-to-end product lifecycle.

Product Planning & Production Calendar

• Lead all product planning and execution, including bi-weekly collections, seasonal core launches, and Friday Surprise & Delights.
• Maintain and drive the master production calendar, coordinating cross-functional deadlines, purchase orders, and inventory buys to guarantee timely launches.
• Manage the entire product journey—from initial ideation, concept development, and storyboarding to sample creation, approvals, production, and final launch.
• Oversee all production milestones—including collection moodboard, CAD creation, first sample, second sample, TOP and photoshoot samples—anticipating potential delays and multiple rounds required to achieve perfection.
• Strategically curate product assortments that tie into the brand’s storytelling, color story, seasonal narratives, and historical collections, creating cohesive collections that allow customers to build upon previous purchases and deepen brand engagement.
• Analyze consumer behavior and sales data to inform assortment decisions and ensure each collection meets market and customer needs.
• Plan and lead R&D and testing of new fabrics, materials, and styles in advance, collaborating closely with the Production Coordinator and founders to drive innovation.
• Build on core offerings while ensuring alignment with the brand’s vision for continuous evolution and growth alongside our customers.
• Ensure all CAD files and timelines are consistently updated and accessible, and communicate changes immediately, so all teams have accurate design information at their fingertips.

Vendor & Manufacturing Oversight

• Own all vendor and manufacturing relationships, ensuring partners consistently meet quality, cost, and timeline expectations.
• Provide strategic guidance and oversight to proactively address production challenges, including material delays, quality issues, or freight interruptions.
• Lead negotiations with existing and new manufacturing partners to secure competitive pricing, favorable lead times, and capacity for growth.
• Collaborate with the Production Coordinator to manage day-to-day vendor communication while maintaining full accountability for product outcomes.
• Monitor and evaluate manufacturing performance, identifying opportunities for efficiency improvements, cost savings, and innovation in materials, processes, and product capabilities.
• Drive innovation by partnering with vendors on new fabrics, finishes, and production techniques that enhance product differentiation and support R&D initiatives.
• Ensure vendors understand and execute the brand vision, storytelling, and design specifications across every product, maintaining consistency and quality from first sample to final production.
• Build long-term strategic partnerships with key vendors to ensure reliability, scalability, and alignment with business growth goals.

Inventory & Pricing Strategy

• Partner with Finance and demand planning to manage inventory across core and seasonal products, balancing availability, preventing stockouts, and enabling upsells.
• Alongside VP of Finance, ensure buys align with financial goals and scale appropriately with the company’s intended growth.
• Collaborate cross-functionally to make data-informed purchasing and replenishment decisions, ensuring alignment with campaigns, launches, and peak demand.
• Set competitive, profitable pricing in coordination with leadership, continuously optimizing assortment and margins to support overall business objectives.

Product Performance & Analysis

• Track post-launch product performance, analyzing sales data, customer feedback, and KPIs to inform future assortment and buying strategies.
• Adjust product assortment or pricing based on performance metrics and customer demand.
• Collaborate with marketing and sales leadership to adjust campaigns and promotions for maximum customer engagement and revenue impact.

Leadership & Team Management

• Lead, mentor, and empower the growing Production Team, fostering accountability, operational excellence, and cross-functional collaboration.
• Ensure smooth start-to-finish product workflows across design, operations, marketing, and manufacturing teams.
• Provide strategic input and decisive problem-solving while supporting your team to manage day-to-day production operations.

Qualifications:

• 5+ years leading a production team in fashion with deep understanding of product development processes.
• Proven experience owning the end-to-end product lifecycle, from concept and assortment planning to launch and post-launch analysis.
• Strong leadership managing cross-functional teams and overseas vendors, ensuring quality, cost, and timelines.
• Expertise in assortment strategy, balancing core products with innovative, trend-forward styles.
• Skilled in fast-paced production cycles, making data-driven decisions under tight timelines.
• Experience negotiating, monitoring, and improving vendor performance across global supply chains.
• Analytical and strategic, using trends, customer insights, and performance data to guide product decisions.
• Excellent communicator and collaborator across teams and departments.
• Passionate about innovation, continuous improvement, and delivering high-quality products on time.
• Strong professional references demonstrating credibility, past performance, and leadership in production and product development roles.

Director of Franchise Sales & Performance

Company: Spartan Floor Coatings

Location: Greenwood Village, CO

Compensation: $85,000–$125,000 Total Compensation (Base + Performance Bonus)

This range reflects total compensation potential. Base salary is determined by experience and does not represent starting pay.

About Spartan Floor Coatings

Spartan Floor Coatings is one of the fastest-growing concrete coating franchise brands in the country, now with 31 locations nationwide and expanding aggressively.

Our success is built on:

• A proven launch process
• Best-in-class sales systems
• Strong marketing infrastructure
• Hands-on training at our Colorado headquarters
• A performance-focused support structure

As we expand, we are strengthening our Franchise Performance team to ensure every new owner launches successfully, grows profitably, and scales confidently.

About the Role

The Franchise Performance Coach is a strategic leadership role focused on franchisee success, sales growth, and operational performance. Your role is to guide franchisees through business ownership — from onboarding through launch, growth, and multi-territory expansion. This position blends sales leadership, coaching, KPI management, and business operations support to help franchise owners:

• Launch successfully
• Achieve strong early revenue
• Establish repeatable systems
• Improve operational efficiency
• Hit and exceed their KPIs
• Build a foundation to scale into multi-territory operators

You will be part of a growing department responsible for franchisee training, onboarding, field development, and long-term performance coaching across the entire Spartan network.

Key Responsibilities

Franchise Onboarding & Launch Readiness

• Guide new owners through pre-launch and launch phases, ensuring they understand their sales systems, operational workflows, CRM usage, and business responsibilities.
• Coordinate with the corporate install trainer to align classroom and field training schedules.
• Ensure every franchisee enters launch confident in sales, systems, scheduling, and business operations.

Sales Leadership & Revenue Growth

• Train franchisees on in-home sales strategy, phone consultations, follow-up systems, pricing, and closing techniques.
• Conduct call reviews, estimate reviews, and KPI reviews to identify opportunities for improved performance.
• Build revenue-focused action plans tailored to each territory’s goals and market dynamics.

Business Coaching & Operational Performance

• Coach owners on:
• KPI tracking and interpretation
• Workflow and scheduling optimization
• Team development and accountability
• Profit margins and business structure
• Daily operational discipline
• Identify bottlenecks and implement solutions that improve efficiency and increase profit per job.

Field Support & System Alignment

• Travel up to 40–50% for market visits, sales coaching, business reviews, and launch support.
• Support franchisees with field observations, sales ride-alongs, team coaching, and operational audits.
• Provide feedback to corporate leadership to help refine systems, streamline processes, and strengthen the overall Spartan brand.

Network Development & Best Practices

• Host group coaching, virtual sessions, and quarterly performance trainings.
• Support continuous improvement of tools, scripts, dashboards, and training materials.
• Ensure consistent system adherence across the network to maintain brand standards and drive predictable results.

Ideal Candidate

Required Experience

• 3+ years in franchise operations, field performance coaching, business consulting, or multi-location support — ideally in home services or trade industries.
• Proven success helping businesses improve sales performance, strengthen operations, and meet revenue targets.
• Experience supporting owners/operators who are new to entrepreneurship.

Skills & Attributes

• Strong sales leader with the ability to teach, coach, and hold others accountable.
• Operationally minded — understands how scheduling, workflow, capacity, and discipline drive profitability.
• Exceptional communicator who can build trust, influence owners, and create buy-in.
• Comfortable with KPIs, P&Ls, and CRM systems.
• Thrives in a fast-growing, process-driven, entrepreneurial environment.

Why Join Spartan?

• Be a key part of a fast-scaling national franchise system with strong momentum.
• Directly contribute to franchisee success and the growth of the Spartan brand.
• Competitive total compensation package with performance-based earnings.
• Work closely with leadership and play a visible, high-impact role shaping the future of the network.
• Join a high-performance culture built on accountability, results, and continuous improvement.

Ready to help entrepreneurs launch strong, grow fast, and scale with confidence?

Apply today and play a key role in building one of the strongest performance-focused franchise systems in the home services industry.

The Digital Project Specialist will support omni-channel digital content production and ensure timely, flawless launches across BJ’s digital platforms. This role will oversee workflow coordination from creative brief intake through approvals, execution, QA, and release, while partnering closely with cross-functional teams to maintain alignment, momentum, and clear communication throughout the process.

The ideal candidate is a proactive communicator with strong prioritizing skills who can keep projects moving, balance multiple workstreams, and escalate roadblocks when needed. This person has an understanding of digital, site, app, and email content workflows in digital platforms and tools. This person thrives in fast-paced environments, collaborates effectively across teams, and brings a process-driven mindset to improve how digital content is delivered.

Key Responsibilities:

Digital Content Project Management & Delivery

• Drive creative brief intake and ensure project requirements are clearly documented and understood.

• Schedule and facilitate kickoffs, creative reviews, and stakeholder approvals for digital content.

• Track project timelines, deliverables, dependencies, and approvals to support on-time launches.

• Keep leadership informed of progress, risks, and schedule deviations across milestones, resourcing, or scope.

• Coordinate execution from intake through final QA and release readiness.

Cross-Functional Coordination & Communication

• Partner with teams including Site Experience, Digital Category, Creative, Integrated Marketing, and Product.

• Ensure all teams remain aligned on expectations, timing, and ownership throughout each launch.

• Communicate proactively and clearly to accommodate scope changes, questions, and delivery needs.

• Escalate issues early and help drive solutions to prevent launch delays.

Workflow Management & Tools

• Manage production workflows in , ensuring visibility and accuracy for all stakeholders.

• Use content tools such as Figma and Adobe to support production tracking and version control as needed.

• Maintain clear project documentation including schedules, milestone tracking, and launch requirements.

• Identify workflow gaps and opportunities to improve efficiency and clarity across the production process.

Quality Assurance & Launch Readiness

• Oversee final content review and approval prior to QA and release.

• Partner with business stakeholders to resolve issues quickly and ensure launch readiness.

• Support consistent execution standards and confirm deliverables meet expectations before publishing.

Process Improvement, Documentation & Innovation

• Develop and maintain documentation, templates, and shared tools to support team consistency and scale.

• Assess communication methods, milestone tracking, and delivery processes to identify improvement areas.

• Partner with leadership to implement workflow enhancements and stronger process discipline.

• Seek opportunities to learn and apply automation and AI capabilities to improve speed, clarity, and effectiveness.

Qualifications:

• Bachelor’s degree or equivalent work experience

• 2-5 years of detailed task planning and project execution experience

• 2-5 years of experience supporting digital/site/email/app workflows (ecommerce preferred)

• Familiarity with digital content lifecycle processes including intake, approvals, QA, and release

• Experience using project management tools such as (preferred)

• Experience working with creative tools such as Figma and Adobe (preferred)

Skills:

• Highly detail-oriented with strong time management and organizational skills

• Strong written and verbal communication skills with the ability to work across teams

• Ability to prioritize competing deadlines and manage multiple projects simultaneously

• Self-starter with a proactive, solution-oriented mindset

• Comfortable operating in fast-paced environments and adapting quickly to change

• Strong collaboration skills with the ability to manage stakeholders and drive alignment

About ZB Designs & Wigglitz:

ZB Designs is scaling fast and building elite teams to run each part of our business with precision. Wigglitz is one of our flagship brands, growing quickly with real demand and strong momentum.

We don’t hire for “help.”

We hire operators who take ownership, execute fast, and raise the standard.

About the Role:

We are hiring an E-Commerce Operations Lead to own the execution layer of our Shopify business. This role is responsible for the systems, structure, and operational discipline that turns demand into measurable revenue.

This is not a creative role.

This is not a general marketing role.

This is an ownership role focused on execution, infrastructure, and performance.

You will work closely with our internal leadership team, including our newly hired VP of Sales, to ensure ecommerce becomes a clean, scalable growth engine.

Responsibilities:

Shopify & Site Operations

• Own Shopify backend operations end-to-end
• Maintain site architecture, app stack, checkout logic, and merchandising structure
• Ensure site performance is stable, fast, and conversion-ready

Product, Catalog, and SKU Execution

• Manage product setup, collections, bundles, variants, and launches
• Maintain clean SKU organization and merchandising logic
• Own product lifecycle execution from launch through scale

Inventory + Demand Coordination

• Monitor sell-through and inventory pacing
• Flag risks early and align availability with demand
• Support forecasting and launch quantity planning

Launch Readiness and Execution

• Own launch calendars, checklists, and go-live coordination
• Partner with creative, ops, and agency teams to ensure clean execution
• Run post-launch performance reviews and improvement cycles

Analytics and Revenue Reporting

• Track conversion rate, AOV, product performance, and funnel metrics
• Maintain dashboards and reporting accuracy
• Execute testing and optimization initiatives

Operational Excellence

• Build SOPs, workflows, and repeatable systems
• Reduce chaos and ensure nothing breaks as we scale
• Be the owner of ecommerce execution discipline

What Success Looks Like

In the first 30–60 days, success means:

• Shopify operations are organized, stable, and scalable
• Launch execution becomes repeatable and clean
• Inventory and merchandising decisions improve revenue outcomes
• Leadership has clear visibility into ecommerce performance
• Conversion and operational efficiency begin moving upward quickly

Qualifications

Required Skills

• Extremely organized, systems-minded, and execution-focused
• Strong comfort with data, dashboards, and revenue math
• Ability to move fast without creating chaos
• Ownership mentality: you don’t wait to be told

Preferred Skills

• Shopify / Shopify Plus
• GA4, Tag Manager, attribution tools
• Inventory and merchandising systems
• Ecommerce analytics and reporting

Civil Clothing Inc. is seeking a strategic, data-driven Senior Manager, E-Commerce to optimize performance across the Darc Sport digital ecosystem. In this role, you’ll act as the brand’s growth hacker, owning site operations, product launches, merchandising updates, customer experience workflows, analytics, and ongoing optimization of the conversion funnel. This is a hands-on role suited for someone with a builder’s mindset, who thrives in the details and isn’t afraid to roll up their sleeves to rebuild processes that unlock growth. You will develop and execute strategies that strengthen acquisition, improve retention, and elevate the overall customer journey, while ensuring every drop runs smoothly and meets revenue expectations. At Civil, we value grit, a can-try attitude and fast, thoughtful execution. Your ability to diagnose conversion blockers, test new ideas, and drive measurable impact will directly shape how customers discover, shop, and stay engaged with Darc Sport online.

What You’ll Do

Essential Duties & Responsibilities

E-Commerce Strategy & Execution

• Lead the day-to-day performance of the Darc Sport e-commerce site, ensuring a smooth, conversion-focused customer experience.
• Develop actionable short- and long-term plans that support sales targets, strengthen digital performance, and improve the overall shopping journey.
• Oversee site merchandising, product setup, launch readiness, and promotional updates to maintain accuracy and alignment with weekly drops.
• Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)

Customer Experience & Retention

• Support customer experience improvements by partnering with Customer Service on process enhancements, FAQ updates, and clear communication standards.
• Use data and customer insights to strengthen retention through thoughtful touchpoints such as personalized messaging and simplified post-purchase workflows.

Cross-Functional & Vendor Collaboration

• Partner closely with Brand Marketing, Merchandising, Planning, Creative, and Operations to support aligned launches, accurate product information, and efficient workflows.
• Manage relationships with external partners, including web development, UX/UI, email/SMS platforms, and analytics vendors, to maintain a high-performing digital environment.

Digital Optimization & Analytics

• Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks
• Owns daily, weekly, and monthly reporting, building dashboards, documenting key shifts, and performing ongoing site health checks.
• Proactively investigates changes in performance (traffic mix, device trends, PDP load times, out-of-stock patterns, checkout behavior) and translates findings into clear recommendations and action plans.
• Partners with developers, Marketing, and internal teams to validate event tracking, identify analytics gaps, and resolve data discrepancies quickly.
• Uses customer behavior insights to inform decisions that drive conversion, improve the digital experience, and support ongoing revenue growth.

Systems Integration & Workflow Management

• Support the integration and optimization of e-commerce systems with ERP, inventory, and 3PL tools to improve accuracy, automation, and operational efficiency.
• Improve workflows for launch readiness and weekly drops, ensuring product, assets, and timelines remain aligned and predictable.

Reporting & Visibility

• Prepare weekly performance scorecards and key metric summaries for leadership.
• Ensure reporting is accurate, timely, and actionable, supporting data-informed decision-making across the organization.

Culture & Collaboration

• Contributes to a collaborative, inclusive, and solutions-oriented team culture where diverse perspectives are valued and respected.
• Partners closely with cross-functional teams to ensure alignment, transparency, and smooth execution across all digital initiatives.
• Receives and applies feedback with openness and adaptability, modeling a growth mindset and supporting continuous improvement across the e-commerce function.
• Builds trust through reliable follow-through and a steady, grounded presence, especially in high-volume, high-visibility moments like weekly drops or major campaigns.

What You Bring

Knowledge, Skills & Abilities

Technical Expertise & Digital Acumen

• Strong understanding of e-commerce operations, including site management, digital merchandising, and key integrations (DTC, ERP, OMS, CRM).
• Proficient with performance tools to monitor traffic, conversion, cohorts, and daily KPI health.
• Able to turn data into action, spotting optimization opportunities, shopper drop-off points, and paths to revenue growth.
• Comfortable working across CMS and partnering with developers to validate tracking, resolve issues, and support feature launches.

Operational & Execution Strength

• Highly organized with the ability to manage launches, updates, and competing priorities in a fast-paced, drop-driven environment.
• Hands-on builder who can create, refine, and improve processes and workflows as the business scales.
• Strong problem-solving instincts; anticipates issues early, removes barriers quickly, and keeps timelines moving.
• High level of ownership and accuracy across all execution.

Strategic & Growth-Minded Approach

• Uses analytics and customer insights to drive continuous growth across the funnel.
• Comfortable testing, iterating, and experimenting with new ideas to improve performance.
• Balances day-to-day execution with longer-term strategy and channel growth planning.
• Passionate about seamless digital experiences, checkout clarity, and conversion-optimized journeys.

Communication & Collaboration

• Communicates clearly and confidently with cross-functional partners, leadership, and external vendors.
• Able to deliver both positive updates and tough news with professionalism and actionable clarity.
• Builds strong working relationships across Marketing, Creative, Merchandising, Operations, and CX.
• Consistent follow-through: keeps stakeholders aligned and informed.

Leadership & Mindset

• Leads with accountability, calm confidence, and a focus on measurable outcomes.
• Sets expectations effectively and models high-quality execution for direct reports.
• Always advocates for the customer and uses insights to strengthen experience and retention.
• Thrives in an entrepreneurial culture; adaptable, decisive, and energized by building systems that scale.

Education & Experience

• Bachelor’s degree in Business, Marketing, or a related field preferred (equivalent hands-on experience also valued).
• 7+ years of progressive experience in e-commerce, digital merchandising, or online retail operations, with a strong track record of driving measurable revenue growth.
• Experience managing or supporting high-volume DTC launches, ideally in fast-paced, drop-driven or hype-based retail environments.
• Strong background working with e-commerce platforms, CMS tools, analytics dashboards (including GA4, ERP/OMS/CRM systems, and site merchandising workflows.
• Demonstrated ability to optimize the customer journey through conversion improvements, UX enhancements, and data-informed decision-making.
• Experience collaborating cross-functionally across Marketing, Creative, Merchandising, Planning, Operations, and Customer Experience.
• Experience working with influencers, online communities, or digital ambassador programs is a plus.
• Strong analytical, organizational, and communication skills, with proven success thriving in fast-moving, high-change environments.
• Familiarity with streetwear, action sports, athletic wear or contemporary apparel is strongly preferred

Physical & Mental Demands

• This role is primarily office-based with regular use of standard office equipment.
• Ability to sit or stand for extended periods and move throughout office, showroom, or production environments as needed.
• Ability to occasionally lift, carry, or move materials or product weighing up to 25 lbs, with or without reasonable accommodation.
• Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.
• Ability to work in varied environments, including exposure to noise, temperature fluctuations, and occasional outdoor elements.
• Ability to manage multiple priorities, deadlines, and shifting demands in a fast-paced environment.
• Capacity to maintain focus, sound judgment, and professional communication while navigating time-sensitive issues.
• This role may require flexibility in work hours during peak production periods.

Why You’ll Love Working at Civil

At Civil Clothing we foster a collaborative, fast-moving environment where ownership is valued, ideas are welcomed, and execution matters. You’ll work alongside passionate, experienced teams who care deeply about craftsmanship, accountability, and bringing product to market the right way.

This role offers the opportunity to make a real impact, your decisions directly influence our product quality, timelines, and growth. If you thrive in a hands-on, solutions-driven environment and want your work to be seen, felt, and worn, you’ll feel right at home here.

What We Offer

• Competitive compensation: $135K – $150K annually, depending on experience and qualifications
• Comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO)
• Employee merchandise discounts
• Opportunity to grow with a respected and evolving apparel brand

Equal Opportunity Employer

Civil Clothing Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Business Overview

If you are looking for a people-first organization that can offer you the career you crave, UM is your home. We are the destination of choice for the world's best talent, where every individual is empowered to unleash their limitless potential and do the best work of their careers.

We are always searching for passionate team members who love media and live and breathe our core values ofCuriosity,Courage, and Community. We seek out those who aren't afraid to ask the tough questions, are excited to explore the nuances, and are hungry for personal growth and continuous learning. People who thrive at UM are collaborators by nature who pursue diverse perspectives because they understand that true innovation is driven by inclusivity. As a people-first agency, we provide the information, tools and technology, career development, and empowerment our people need to realize their potential and achieve their career ambitions.

A global media network within the Omnicom family, UM operates in over 100 countries, with 3,000+ people innovating on a roster of powerful brands and our client campaigns have been recognized by the industry's most competitive global showcases like Cannes Lions, Festival of Media Global, and WARC.

As a result of our people-first commitment, UM has been celebrated as a FORTUNE Best Workplace in Advertising & Marketing in the US, aCampaign Best Place to Workin EMEA, a Campaign Asia Diverse & Inclusive Workplace in APAC, a top 3 agency in LATAM by The Effies, and ranked the number one agency in both Canada and MENAT by RECMA.

The Creative Manager is responsible for overseeing the trafficking, launch, and quality assurance of digital creative across multiple media campaigns. This role partners closely with media teams, publishers, and platform partners to ensure creative assets are accurately tagged, delivered on time, and meet all technical and brand standards. The ideal candidate brings strong operational discipline, attention to detail, and a deep understanding of the digital creative lifecycle.

• 
  
• Own the end-to-end creative trafficking process, from asset intake and QA through launch, optimization, and campaign close
  
• Manage creative execution within ad platforms and IATs, ensuring accurate setup, tagging, and delivery across channels
  
• Lead creative launches, coordinating timelines, approvals, and handoffs across internal teams and external partners
  
• Serve as the primary point of contact for publishers and platform partners on creative specifications, requirements, and custom executions
  
• Ensure all creative assets meet technical, brand, and quality standards, with a high bar for accuracy and professionalism
  
• Conduct thorough QA of creative tags, trackers, and assets, proactively identifying and resolving issues before and during live campaigns
  
• Partner closely with media, analytics, and strategy teams to support measurement, attribution, and reporting needs
  
• Manage multiple campaigns simultaneously, maintaining clear documentation, timelines, and status updates
  
• Identify opportunities to improve creative workflows and QA processes, helping elevate execution standards across the team
  

• 
  
• Strong understanding of the end-to-end digital trafficking process, from creative intake through launch, optimization, and wrap
  
• Hands-on experience trafficking and managing creative across IATs (e.g., Google Campaign Manager, DV360, other major ad servers)
  
• Proven ability to manage creative launches and tagging, including QA of tags, click trackers, impression trackers, and third-party pixels
  
• Experience working directly with publishers and platform partners to execute standard and custom programs
  
• Deep familiarity with creative specs, formats, and deadlines across display, video, CTV, rich media, and social
  
• Ability to QA creative assets thoroughly, identifying issues related to specs, functionality, tracking, and naming conventions before launch
  
• Strong project management skills, with the ability to juggle multiple campaigns, timelines, and stakeholders simultaneously
  
• Clear, professional communicator comfortable working cross-functionally with media, strategy, analytics, and external partners
  
• High attention to detail and accountability, with a demonstrated commitment to quality control at every stage of execution
  

• 
  
• 3-5 years relevant experience
  
• Experience supporting or leadingcustom publisher programs, including non-standard units, integrations, or sponsorships
  
• Familiarity with creative versioning strategies tied to audience, placement, or performance optimization
  
• Working knowledge of attribution methodologies and how creative tagging supports measurement (e.g., brand lift, viewability, completion rates, halo reporting)
  
• Experience collaborating with analytics or measurement teams to troubleshoot tracking and reporting issues
  
• Comfort reviewing and interpreting publisher reporting and post-campaign insights tied to creative performance
  
• Exposure to rich media vendors and advanced formats (e.g., interactive, shoppable, high-impact units)
  
• Experience operating in a fast-paced agency environment supporting large-scale launches or always-on programs
  
• Proactive mindset with the confidence to flag risks, recommend solutions, and improve processes before issues arise
  

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

JOB SUMMARY

The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.

The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.

RESPONSIBILITIES

Commercialization Leadership

• Serve as the central point of coordination for all commercialization efforts across the product portfolio.

• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.

• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.

Cross-Functional Orchestration

• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.

• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.

• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.

Product Manager Support

• Partner closely with Product Managers to support commercialization tasks like:

• Pricing and packaging updates
• Sales enablement needs
• Enabling professional services
• Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.

Launch Execution & Readiness

• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).

• Track progress against key commercialization milestones and proactively escalate risks.

• Own internal communication of what is launching, when, and why it matters.

Operational Excellence

• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.

• Standardize tools, templates, and KPIs used across product lines.

• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.

Market & Business Alignment

• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.

• Provide input into quarterly and annual planning on commercialization capacity and readiness.

• Support forecasting and resource planning for upcoming launches.

Creative & Brand Manager

About ZB Designs & Wigglitz:

ZB Designs is scaling quickly and building world-class brands in the collectible and toy space. Wigglitz is one of our fastest-growing product lines, and we are investing heavily in brand consistency, creative excellence, and premium execution. We are not looking for content. We are building a brand system that scales.

About the Role:

We are hiring a Creative & Brand Systems Lead to own the visual execution and consistency of the Wigglitz brand across every customer touchpoint. This role is for someone who combines high taste with operational discipline. You will ensure that creative output is not just good, but consistent, scalable, and aligned with revenue-driving priorities. You will partner closely with leadership, Craig’s product line expertise, and the ecommerce team to ensure creative supports growth, launches, and conversion.

Key Responsibilities:

Brand Consistency & Visual Standards

• Own the Wigglitz visual identity across all channels
• Build and enforce brand guidelines, creative standards, and asset systems
• Ensure every customer-facing touchpoint reflects premium execution

Packaging + Product Presentation

• Lead packaging design and product presentation systems
• Ensure products feel collectible, premium, and instantly recognizable
• Maintain cohesion across expanding product lines

Ecommerce Creative Execution

• Oversee creative assets that drive conversion: PDPs, bundles, offers, ads
• Partner with ecommerce ops to support launches and merchandising
• Ensure creative is structured for speed and scale

Creative Workflow and Systems

• Build repeatable creative processes and asset libraries
• Improve execution velocity without sacrificing quality
• Create clarity and structure for internal and external creative partners

Launch Support + Campaign Execution

• Support major product drops with cohesive creative direction
• Ensure launch creative is complete, on time, and aligned
• Drive post-launch improvements through performance feedback

What We're Looking For:

• High taste and strong execution discipline
• Experience leading brand systems in consumer products or DTC
• Ability to build structure, not just design assets
• Strong understanding of packaging, ecommerce, and brand consistency
• Operator mindset: creative that drives outcomes, not vibes

Tools & Experience That Translate Well

• Adobe Creative Suite / Figma
• Packaging and print production workflows
• Ecommerce creative systems and asset management
• Brand guideline development

What Success Looks Like:

In the first 30–60 days, success means:

• Brand standards are documented and enforced
• Packaging and product presentation level up immediately
• Creative output becomes faster, cleaner, and more consistent
• Ecommerce creative improves conversion and launch performance
• Wigglitz begins to look and feel like a world-class collectible brand

ABOUT THE COMPANY

We’re redefining the future of menswear—with performance-driven apparel that looks sharp, feels great, and works in real life. Every stitch, click, and conversation is a chance to raise the bar. We act like owners, never settle for average, and move with urgency. At Jack Archer, we’re a team of builders, united by intention and an obsession with delivering for our customers. Come join us and do the best work of your career!

ABOUT THE OPPORTUNITY

The Ecommerce Manager will own the day-to-day strategy and execution of , Jack Archer's largest and highest-potential sales channel, working across creative, product, tech, and operations to deliver a best-in-class digital experience. This role sits at the intersection of data, design, and business strategy, translating insights and cross-functional inputs into site improvements that drive measurable growth. A key part of this role is bringing new products to life on-site through compelling content, storytelling, and an exceptional customer experience, ensuring every launch lands with impact. This person will also work closely with CRM and performance marketing to align on-site experiences with broader campaign priorities and new product launches, while maintaining a strong feedback loop with the CX team to proactively surface and resolve site issues, friction points, and customer frustrations. As the company accelerates off a strong performance in the back half of last year, expanding its product catalog, launching new partnerships, and growing brand recognition, this person will be instrumental in ensuring keeps pace with that growth, building the systems, processes, and testing culture needed to turn increased demand into lasting revenue.

This role is based in our New York City headquarters and operates on a hybrid schedule, with in-office collaboration Tuesday through Thursday. We believe our best creative work happens when we’re building side by side, while still allowing flexibility outside of core in-office days.

WHAT YOU'LL DO

• Own the day-to-day strategy and execution of , ensuring the site is always performing, on-brand, and optimized for growth
• Lead the creative briefing process for all site updates, new product launches, and seasonal campaigns, translating business needs into clear, actionable direction for creative and development teams
• Bring new products to life on-site through compelling content, storytelling, and an exceptional end-to-end customer experience
• Partner closely with CRM and performance marketing to align on-site experiences with broader campaigns, promotions, and new product launches
• Maintain a strong feedback loop with the CX team, proactively surfacing and resolving site friction points and customer pain points
• Use data and analytics to drive decisions, monitor KPIs, and communicate site performance and opportunities to stakeholders and leadership
• Manage the site update process end-to-end, from intake and prioritization through QA and post-launch review
• Identify opportunities to improve or build new processes that increase efficiency and cross-functional alignment
• Contribute to longer-term ecommerce strategy in partnership with the VP of Ecommerce, helping define where the channel is going and how to get there
• Leverage AI tools to streamline workflows, improve output quality, and find new efficiencies across the team

WHAT YOU HAVE

• 3–5+ years in an ecommerce or digital experience role with direct site ownership
• Hands-on experience managing a Shopify storefront at meaningful scale ($10M+ revenue)
• Proficiency with web analytics tools (GA4 or equivalent) and the ability to pull, interpret, and act on data independently
• Working knowledge of A/B testing methodology, from structuring hypotheses to applying learnings
• Fluency in core ecommerce KPIs: CVR, AOV, bounce rate, revenue per session, and LTV
• Proven track record of building or improving operational processes, not just executing existing ones
• Experience working cross-functionally with creative, dev, and CX teams in a collaborative structure
• Strong written and verbal communication skills, with the ability to present recommendations clearly to stakeholders and leadership
• The ability to manage competing priorities and shifting timelines without losing execution quality

WHY YOU’LL LOVE IT HERE

• Direct impact on the growth of one of the fastest-scaling men’s apparel brands
• Competitive salary, and meaningful equity (corporate roles only)
• 100% medical, dental, vision coverage, access to One Medical, Headspace, Spring Health
• Flexible PTO with 12 holidays, competitive parental leave
• Wellness stipend of $1,200 annually paid on a monthly basis
• Fertility reimbursement of $20,000 lifetime benefit from Carrot Fertility
• Lunch stipend every day of the week from DoorDash

This role is based in San Diego and with a Tues/Wed/Thurs in office hybrid work schedule.

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

The Assistant Buyer is an entry omnichannel merchandising professional responsible for owning and driving key components the end-to-end product lifecycle across stores and digital channels. This role is highly detail-oriented and performs work directly related to merchandising and category operations and performs analysis and exercises independent judgement in making recommendations that directly influence merchandising, assortment, and financial decisions. The work is focused on flawless coordination, execution accuracy, and on-time delivery of product and program initiatives.

Working close partnership with the Buyer or Senior Buyer, the Assistant Buyer exercises judgement to prioritize initiatives, identify business risks, determinate corrective actions, and ensure accurate execution of assortment execution, vendor coordination, item setup, and go-to-market activities.

This role is designed as a development path toward an Omnichannel Associate Buyer role and provides foundational exposure to vendor management, cross-functional collaboration, and category operations. The Assistant Buyer brings strong energy, ownership, and a growth mindset, continuously improving in service of internal partners, frontline teams, and customers while building core retail fundamentals and trend awareness.

Key Responsibilities

Product Lifecycle Coordination & Execution

• Lead coordination and execution of the product lifecycle from item setup through launch and in-season execution across channels.
• Ensure item data, attributes, costs, retails, and timelines are accurate and complete in all systems. Investigate discrepancies and recommend corrective action.
• Manage product setup, maintenance, and change requests with merchandising standards and timelines.
• Oversee milestone deliverables including samples, approvals, and packaging inputs to ensure alignment with launch and financial objectives.
• Manage timely product launches and assortment updates across store and digital platforms and communicate potential risks or delays.
• Identify process inefficiencies and suggest improvements to support operational effectiveness.

Category & Business Support

• Prepare, review, and analyze reports related to sales performance, inventory levels, promotional activity, and vendor funding to develop.
• Summarize key findings and provide insights to support category discussions and planning decisions.
• Administer and reconcile vendor funding programs, identifying discrepancies and recommending resolution to protect margin performance.
• Maintain documentation of vendor agreements, costs, and program details.
• Evaluate and support execution of promotional and assortment changes, providing recommendations to align with category objectives.

Vendor & Cross-functional Coordination

• Serve as primary contact for routine follow-up regarding documentation, samples, timelines, and data accuracy.
• Participate in vendor meetings and line reviews to gain exposure to assortment and cost discussions.
• Coordinate deliverables across cross-functional teams including Merchandising Planning, Demand Planning, Space & Visual Planning, Owned Brands, Product Development, Sourcing, QA, Store Operations, Digital, and Marketing.
• Use independent judgement to prioritize requests, escalate issues appropriately, and maintain alignment on timelines.

Go-to-Market & Launch Support

• Contribute to planning and lead coordination of go-to-market activities including product launches, resets, and seasonal transitions across channels.
• Prepare launch materials, product information, and execution checklists to ensure operational readiness.
• Partner with Digital and Store Operations teams to confirm accurate product presentation and setup.

Professional Development & Retail Fundamentals

• Build foundational knowledge of retail fundamentals, merchandising processes, and category performance drivers.
• Conduct competitive research and share insights on trends, pricing, and assortment positioning.
• Support assortment reviews and product audits.
• Develop understanding of category KPIs, margin structure, and merchandising strategy.

Qualifications

Experience

• 0–3+ years of retail, merchandising, buying, or related business experience preferred.
• Experience working with product data, reporting, data analysis, or operational coordination processes is a plus.

Skills & Capabilities

• Strong attention to detail and organization skills.
• Effective written and verbal communication skills.
• Ability to analyze data and summarize findings in a clear, business-focused manner.
• Sound judgement in prioritizing tasks and escalating issues.
• Ability to manage multiple timelines and priorities in a fast-paced environment.
• Proficiency in spreadsheets and ability to learn merchandising systems
• Collaborative communication style with cross-functional partners.

Development & Success Profile

• High-potential future Associate Buyer with strong growth mindset.
• Brings positive energy, ownership, and commitment to the team and business.
• Takes accountability for mistakes and quickly applies learnings.
• Uses their voice to identify risks and improvement opportunities.
• Eager to learn the business and excel at retail fundamentals.
• Curious about trends, products, and customer needs.
• Motivated to continuously improve in service of internal partners, frontline teams, and customers.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Director of Operations

COMPANY BACKGROUND

Never Alone is a healthcare technology company transforming care delivery for seniors and post-acute populations through always-on telehealth and care solutions. The company provides 24/7/365 access to licensed clinical professionals via a secure, purpose-built platform designed for senior living communities, seniors at home, skilled nursing facilities, home health agencies, hospice providers, and other care organizations.

By combining simple, easy-to-use technology with immediate access to medical expertise, Never Alone helps care teams make timely decisions, reduce unnecessary hospital transfers, and improve resident outcomes. Never Alone supports “treat-in-place” care, strengthens staff confidence, and enhances peace of mind for residents and families.

JOB SUMMARY

The Director of Operations is responsible for standardizing and executing the end-to-end process for operationalizing all closed sales across Never Alone's diverse service lines. This role owns the seamless transition from sales handoff to full implementation and ongoing operational excellence for both D2C (direct-to-consumer) procedure launches and B2B partnerships with SNF (Skilled Nursing Facilities), AL (Assisted Living), Home Health, and Hospice organizations.

The ideal candidate is a highly proactive, outgoing, results-driven leader who thrives on building systems, driving accountability, and ensuring measurable customer success. This is not a reactive or desk-bound role—this position requires someone who takes initiative, builds strong relationships, drives user adoption of the Never Alone SaaS platform, conducts regular success meetings, delivers impactful operational reporting, and works closely with provider partners to align on delivery requirements and outcomes.

MAJOR JOB DUTIES & RESPONSIBILITIES

Operationalizing Closed Sales

● Own and standardize the process for transitioning all closed sales from the sales team to full operational launch and ongoing management.

● Develop and implement playbooks, workflows, and checklists for both D2C procedure launches and B2B implementations across SNF, AL, Home Health, and Hospice settings.

● Ensure clean handoffs from sales with complete documentation, clear success criteria, timelines, and accountability measures for every new account.

● Coordinate cross-functional teams (implementation, product, compliance, clinical, support) to ensure on-time, high-quality launches.

User Adoption & Engagement

● Proactively drive user adoption of the Never Alone SaaS platform across all customer segments, identifying barriers to usage and implementing targeted solutions.

● Conduct regular training sessions, webinars, and on-site visits to ensure customers maximize platform value and achieve their clinical and operational goals.

● Monitor usage metrics and engagement trends, intervening quickly when adoption lags or accounts show signs of disengagement.

● Build relationships with customer champions and stakeholders, serving as a trusted advisor and advocate for their success.

Operational Reporting & Monthly Success Meetings

● Develop and deliver comprehensive, customized operational reports for B2B customers that demonstrate platform impact, clinical outcomes, utilization trends, and ROI.

● Lead monthly (or as-needed) success meetings with customers, reviewing performance data, addressing challenges, celebrating wins, and aligning on future goals.

● Translate complex usage data and operational metrics into clear, actionable insights that resonate with diverse stakeholders (clinical leaders, administrators, executives).

● Partner with internal teams to continuously improve reporting capabilities, dashboards, and customer-facing analytics tools.

Provider Partner Alignment & Delivery Management

● Work closely with provider partners (physicians, nurses, therapists, care teams) to understand delivery requirements, workflows, and operational realities.

● Ensure alignment between customer expectations, provider capabilities, and Never Alone platform features, resolving gaps or friction points proactively.

● Facilitate communication between customers, providers, and internal teams to optimize service delivery, clinical quality, and operational efficiency.

● Monitor service level agreements (SLAs) and performance standards, driving accountability and continuous improvement.

Process Standardization & Continuous Improvement

● Build scalable, repeatable processes for onboarding, implementation, reporting, and ongoing account management across all customer types.

● Establish quality assurance processes and KPIs to measure operational performance, customer satisfaction, and time-to-value.

● Collect and analyze customer feedback through surveys, direct engagement, and monthly meetings to identify trends and inform product roadmap priorities.

● Partner with Product and Engineering teams to advocate for customer needs and ensure platform enhancements support operational goals.

Customer Retention & Growth

● Proactively monitor customer health indicators and intervene with at-risk accounts before issues escalate.

● Drive retention through ongoing value reinforcement, education, and alignment with evolving customer needs and goals.

● Identify and pursue expansion opportunities (upsell/cross-sell) based on customer maturity, outcomes, and unmet needs, collaborating closely with Sales and Marketing.

● Manage escalations with urgency and ownership, coordinating internally to drive rapid resolution and maintain customer trust.

Team Leadership & Development

● As Never Alone scales, build, lead, and mentor a high-performing operations team, instilling a culture of accountability, proactivity, and customer-centricity.

● Set clear expectations, provide ongoing coaching, and create development opportunities to grow team capabilities and career trajectories.

● Foster collaboration across functions, ensuring seamless coordination between operations, sales, product, clinical, and support teams.

Qualifications

Experience:

● 8+ years of experience in operations, customer success, implementation, or account management within healthcare technology, SaaS, or related fields.

● 5+ years in a leadership position managing cross-functional teams and driving operational excellence.

● Proven track record of building and scaling standardized processes for onboarding, implementation, and ongoing account management.

Skills & Attributes:

● Highly proactive, outgoing, and results-driven—thrives on taking initiative and driving outcomes without waiting to be told what to do.

● Exceptional relationship-building and communication skills with the ability to engage effectively with diverse stakeholders (customers, providers, executives, cross-functional teams).

● Strong analytical and reporting capabilities—able to translate data into compelling insights and action plans.

● Comfortable leading meetings, presenting to executives, and facilitating difficult conversations with professionalism and empathy.

● Demonstrated ability to manage competing priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

● Self-starter with an ownership mindset—takes full accountability for outcomes and drives solutions independently.

Healthcare Knowledge:

● Deep understanding of post-acute care settings including SNF, AL, Home Health, and Hospice operations and workflows.

● Familiarity with healthcare compliance requirements, regulatory frameworks, and quality standards.

● Knowledge of provider recruitment, care coordination, and clinical service delivery models.

Technical Skills:

● Proficient in CRM systems (HubSpot), project management tools, and customer success platforms.

● Familiarity with healthcare SaaS platforms, reporting/analytics tools, and data visualization best practices.

● Comfortable working with technical teams and translating business requirements into product or platform enhancements.

Education:

● Bachelor's degree in business, healthcare administration, operations management, or a related field.

Travel:

● Regular travel required (up to 40%) to ensure successful implementation, conduct on-site training, lead customer meetings, and maintain strong customer and provider relationships.

PERFORMANCE METRICS

● Time-to-value for new customers (D2C launches and B2B implementations)

● User adoption rates and platform engagement scores across customer segments

● Customer satisfaction (CSAT/NPS) and retention rates

● Quality and timeliness of operational reporting and monthly success meetings

● Successful identification and closure of expansion/upsell opportunities

● Compliance adherence and operational excellence across all implementations

● Effectiveness of standardized processes and playbooks in reducing errors and accelerating launches