Lagence Returns Jobs in Usa

At Wipfli, our people are core to everything we dothe catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

This role requires a hybrid work arrangement. At Wipfli, hybrid is defined as associates regularly work in a Wipfli office, from home and at client sites. The client sites can vary locally, regionally, or nationally depending on the industry alignment. Note that scheduled meetings at the client and in the office will require in-person attendance.

Responsibilities:

• Manage and coordinate tax compliance and advisory work for clients.
• Review Federal and Multi-State Partnership tax returns.
• Lead day-to-day client relationships, supporting partners with service execution and development of extended services.
• Consult on technical matters and special projects.
• Build relationships and communicate effectively with clients to provide superior service.
• Participate in business development efforts, working with partners and marketing professionals to target and build relationships with prospects.
• Manage, train, and develop staff, and participate in the performance review process.
• Respond to requests from clients and firm associates in a timely, accurate, positive, and professional manner.
• Prepare client communications pertaining to engagement planning and requests.
• Prepare individual, business, and fiduciary tax returns and projections as directed by engagement leaders.
• Communicate with engagement leaders regarding open items or other important matters in a timely manner.
• Adhere to prescribed budgets and deadlines.
• Develop technical competency and consult on various tax matters, primarily in Sub-chapter K-Partnership taxation; utilize tax-related software to prepare and process returns and research tax matters.

Additional Responsibilities:

• Attain industry-specific expertise through CPE, firm/industry group events, webinars, etc.
• Review tax-related information, including tax provisions, depreciation schedules, property tax returns, etc.
• Lead multi-disciplined client service teams for account planning.
• Recognize potential issues and/or opportunities in engagements and discuss with engagement leader.
• Perform a limited number of tax return interviews as needed.
• Provide technical assistance to clients.

Qualifications:

• Bachelor's degree in accounting or an equivalent combination of education and experience.
• CPA certification, or progress towards obtaining, preferred in the respective state in which they are practicing.
• At least 3 years of job-related experience.
• Subject matter leader in similar accounting and/or tax services.
• Management and/or mentoring experience with other staff members.
• Experience making recommendations to management.
• Prior public accounting experience desired.

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at .

Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $85,000 to $128,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.

Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.

Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.

\"Wipfli\" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Supervisor is responsible for leading, training and supervising the daily operations of the General Office, Jewelry Department, and the Returns Desk (select locations), including tracking and maintaining financial reporting.

• Lead and coordinate the opening of the store: safe, controller, registers and distribution of reports
• Supervise SOA team is maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
• Act as escalation specialist in resolving customer issues, both internal and external

• Follows and trains Jewelry Standards and Shipping Guidelines, makes recommendations to improve processes and maintains inventory accuracy.
• Receives, verifies, and ensures the proper booking of all jewelry in accordance with Company standards
• Supervises the efficient processing of re-tickets, RTV's, Transfers, Advanced Shipping Notice (ASN) Shipments and price changes
• Oversee the retrieval and processing of all merchandise to be returned/transferred to the vendor in accordance with Company standards
• Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
• Maintain and audit the repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
• Receive and verify all merchandise for trunk shows, assist in show set-up/take down, recap results, and manage the consignment merchandise life-cycle
• Ensure SOA team prepares and submits all special order requests
• Process and oversee Jewelry fulfillment

• Resolves customer issues, ensure team provides customer service to all clients returning product, oversee associate scheduling, maintain product organization, create, pack and manifest transfers, and galvanize a return transfer compliance of 95%+

• Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
• Supporting the AGMO and corporate team with cross-functional training of specialized operations team,
• Assist in the implementation of policies and best practices, makes recommendations to Management team
• Proactively partner with AGMO and corporate team on weekly/monthly workload
• Motivate team to meet results; make recommendations to Management for hiring, firing and promotion decisions
• Assist managers and associates on the selling floor as necessary
• Following up on reporting, outstanding invoices, and escalated issues to resolve

• Ability to drive profitability through execution of SOA KPIs
• Comfortable with real-time coaching, working closely with Associates, Store Leadership and cross functional Corporate partners
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized
• Ability to influence team to follow store policies & procedures to help in decision-making
• Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
• Maintains confidentiality when handling issues
• Other store initiatives as assigned by management
• Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise.
• Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time (including medical, vision and dental).
• An amazing discount

The starting rate for this position is between $50,963.31 - $55,000.00 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.

Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.  

Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times. 

Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.

Communicate any problems or special needs from customers to store management. 

Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately. 

Ensure fuel tank is filled and lock and secure vehicle at end of day's business. 

Clock in/out according to company policy. 

Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc. 

May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)

All other duties as assigned. 

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Ability to quickly match alphanumeric sequences.

Strong interpersonal communication skills.

Ability to adapt quickly and effectively to changing delivery situations.

Driving record must meet the standard set in the company's 14/18-point record system.

Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Familiar with automotive parts.

Ability to operate other light store equipment.

Fluency in multiple languages (Spanish is highly desired).

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

• Competitive Wages & Paid Time Off

• Stock Purchase Plan & 401k with Employer Contributions Starting Day One

• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

• Team Member Health/Wellbeing Programs

• Tuition Educational Assistance Programs

• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call (8 option , and provide your requested accommodation, and position details.

OUR IMPACT

Global Tax is a team of specialists charged with managing the firm’s worldwide taxes. Global Tax analyzes and supports the activities, operations, reporting obligations, and transactions of the firm’s business lines to ensure that tax consequences and reputational risks are evaluated appropriately. Our work contributes directly to the firm’s success, and Global Tax is ideal for creative and collaborative individuals who have strong ethics and attention to detail.

YOUR IMPACT

An opportunity has arisen in Global Tax for a tax professional to review externally prepared tax returns and global income tax provisions primarily related to investment funds within Goldman Sachs Asset Management. Goldman Sachs is one of the leading investors in alternatives globally, with over $500 billion in assets and more than 30 years of experience. The business invests in the full spectrum of regulated and alternatives including private equity, growth equity, private credit, real estate, infrastructure, hedge funds, mutual funds and ETF’s. This position will involve significant interaction with Controllers and Global Tax as well as outside service providers (law firms, accounting firms, fund administrators), and will require strong tax and tax accounting knowledge of funds.

If you are a self-starter who is excited by the prospect of working in a fast-paced environment, this role will appeal to you.

Primary responsibilities

• 
  
• Review Subchapter M and Excise tax provisions, yearend distributions, tax returns, and financial statement tax disclosures.
  
• Review RIC qualification requirements for the products in scope
  
• Oversight of tax return review process for publicly traded partnerships and multi-state tax returns for tiered partnerships
  
• Oversight of income tax provisions, including uncertain tax positions
  
• Working with external advisors and accounting firms
  
• Liaising with other tax colleagues within the firm, particularly in the US and EMEA
  

Required qualifications, experience and skills

• 
  
• Professionally qualified – CPA preferred
  
• Minimum 8 years post‑qualification tax experience at a leading firm
  
• Strong technical US tax knowledge
  
• Strong understanding of book to tax adjustments applicable to fund structures
  
• Liaise with internal controllers and third‑party service providers including tax accountants, external auditors and administrators
  
• Knowledge of fund level tax compliance as well as the impact and tax requirements of various fund tax structures
  
• Excellent communication skills with an ability to influence senior business stakeholders and make decisions
  
• Flexible and able to learn quickly
  
• Highly motivated team player able to work in a fast‑paced environment
  

• 
  
• Job Identification 166373
  
• Job Category Vice President
  
• Posting Date 03/17/2026, 09:15 PM
  
• Locations Dallas, Texas, United States
  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally.

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state‑of‑the‑art on‑site health centers in certain offices.

To encourage employees to live a healthy and active lifestyle, some of our offices feature on‑site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount).

Read more about the full suite of class‑leading benefits our firm has to offer.

Learn More

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.

Job Details

GENERAL SUMMARY:

Company-Drivers are responsible for on time delivery of freight between Dollar General Distribution Centers, stores, and vendors. Responsible for hauling and unloading multi-stop freight to Dollar General Stores and also returning freight (as required) and rolltainers to the Distribution Center. Responsible for safely operating the vehicle and transporting all freight, which includes interstate and intrastate deliveries.

DUTIES and ESSENTIAL JOB FUNCTIONS:

* Transport store-delivery freight as well as store returns and backhauls over-the-road in a safe, efficient, and timely manner adhering to all Dollar General policies and state and federal regulations. 40%

* Unload and reload freight and rolltainers at each delivery in a safe and efficient manner. 30%

* This includes:

* Rolling rolltainers off the trailer onto a lift gate and placing them into the backroom of the store;

* Unloading individual boxes and/or totes as required and placing them in the backroom of the store;

* Reloading return rolltainers and product onto the trailer and returning these items to the Distribution Center; and

* Safely securing all freight and rolltainers at each stop before sealing the trailer.

* Provide professional customer service to all parties including store teams, backhaul vendors, and distribution employees. 10%

* Complete all necessary paperwork and maintain records required under state and federal laws and regulations. 10%

* Ensure operation of the vehicle is in compliance with all state and federal laws and regulations. 10%

KNOWLEDGE and SKILLS:

* Available for routine overnight travel for extended periods of time

* Available to work any day of the week (Monday - Sunday)

* Ability to squat, crouch and reach as needed to handle freight

* Ability to enter and exit the vehicle's cab numerous times each day

* Ability to push and pull rolltainers weighing between 600 - 1,200 pounds

* Ability to access and manually release fifth wheel lever and tandem pins, which requires horizontal pulling with a force of 100 pounds at a height of 44 inches and pulling with a force of 100 pounds at a height of 38 inches

* Ability to occasionally lift, carry, or move freight weighing up to 50 pounds

* Ability to install and remove tire chains, hook and unhook trailers, and secure freight

* Ability to work in severe weather conditions-both heat and cold

* May be exposed to extreme heat and cold, including dry van trailers or refrigerator freezers and coolers for extended periods of time

Qualifications

WORK EXPERIENCE and/or EDUCATION:

* High school diploma or equivalent preferred

* Valid Class A Commercial Driver's License (CDL)

* Six months previous tractor/trailer driving experience

* Knowledge of all applicable Department of Transportation (\"DOT\") Regulations and Federal Motor Carrier Safety Regulations

* Meet all standards (medical, safety, etc.) required by the DOT, including any drug/alcohol test

Dollar General Corporation is an equal opportunity employer.

Your role

Mission

The Logistics Manager at the customer center is responsible for coordinating supply chain activities to drive customer satisfaction and contribute to sustainable profitable growth within the organization. The mission is to design, implement, and optimize logistics processes, with a focus on improving delivery date transparency, managing inventory and returns, mitigating risks, and supporting order entry teams to achieve world-class logistics operations for Atlas Copco Compressors LLC.

Roles and Responsibilities

The Logistics Manager coordinates supply chain activities to enhance customer satisfaction and support sustainable profitable growth. This position collaborates with customers, other customer center functions, Regional Operations Managers, the Atlas Copco North American Service Center (NASC), the ACT! team (managing the SAP template), Distribution Centers, Production Companies, and Divisional HQ to achieve common local and global objectives, ensuring efficient, transparent, and resilient logistics processes.

Logistics

• Collaborate with Regional Operations Managers to oversee warehouse processes across four regional warehouses, including designing processes for expediting unused parts returns, conducting data analysis for optimal inventory levels, and inventory reduction initiatives.
• Oversee the process of updating the ERP system with accurate data to improve delivery date forecasts for customers and the sales team, accounting for variables such as transport times, shipping lanes, and port issues, in collaboration with the ACT! team.
• Coordinate with the NASC for transportation operations (managing 90% of inbound and outbound shipments) and liaise with their trade compliance team to ensure regulatory compliance.
• Manage order management functions, including supporting all order entry teams (those reporting to business line managers and the order desk reporting directly to the Logistics Manager, which handles the majority of orders), to ensure timely and accurate customer deliveries.
• Oversee logistics operations for regional branches and service contracts, ensuring consistency and efficiency.
• Develop and monitor key performance indicators (KPIs) such as inventory turnover, on-time delivery, return processing efficiency, and forecast accuracy; mitigate supply chain risks (e.g., port disruptions or supplier delays) through contingency planning and stakeholder collaboration.
• Support ad-hoc projects from management team like new sales process idea etc

General

• Lead and manage logistics team members, providing direction, coaching, and performance evaluations.
• Ensure transparency in end-to-end logistics processes to maintain an optimal and transparent cost allocation structure.
• Strictly comply with:
• Code of Conduct
• Sustainability Responsibility (Environmental) - Logistics is responsible to maintain a healthy environment by reducing CO² emissions and packaging waste.
• Approval flow (Prokura).

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of customers.

Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

Perform other duties as assigned.

To succeed, you will need

Qualifications

Supervisory Responsibility

Yes

Experience

Minimum five (5) years of experience in logistics, preferably in a large, global organization, with experience in process design, inventory optimization, delivery forecasting, risk management and stakeholder coordination.

Education

4-year degree in supply chain management, logistics, business, or a related field, or an equivalent combination of education & experience.

Skills

• Strong knowledge of logistics and supply chain processes, including inventory management, process optimization, delivery forecasting, and risk mitigation.
• Proficiency in data analysis to support inventory reduction, process improvement, and accurate delivery forecasting.
• Advanced knowledge of MS Office 365 and ERP systems (e.g., SAP), with experience updating system data for logistics planning.
• Excellent communication skills, both verbal and written, with a proven ability to build relationships with regional and external stakeholders, including the ACT! team.
• Ability to work independently with a high level of initiative, commitment, and perseverance.
• Strong team orientation and focus on collaboration and team building.

Travel

Up to 10% local travel.

In return, we offer

Flexible benefits plan including medical, dental, and vision.

Generous 401 (k) retirement plan match in addition to an automatic contribution.

Competitive paid time off and sick time.

Life & Disability insurance.

Paid training

Excellent paternal, adoption, and maternal leave.

Equipped with a company vehicle, laptop, cell phone and uniform.

Salary based on knowledge, skills, and experience. $124K-155K Salary has been geographically adjusted based on cost-of-living factors.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Rock Hill office

Contact information

Talent Acquisition Team: Joseph Coleman

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.

The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.

This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.

Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.

We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.

• Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
• Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
• Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
• Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.

• Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
• Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
• Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
• Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.

• Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
• Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
• Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
• Monitor spend and operational waste and drive corrective actions when performance drifts from targets.

• Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
• Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
• Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
• Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.

• Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
• Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
• Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
• Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.

• Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
• Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
• Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.

• Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
• Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.

• Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
• Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
• Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
• Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.

• Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
• Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
• Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.

• Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
• Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
• Experience working with Warehouse Management Systems and EDI.

• Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
• Excellent problem-solving abilities and a bias for action.
• Strong planning, forecasting, and labor management capabilities.
• Adept at managing up and providing clear reporting to senior leadership.
• Strong organizational and analytical skills, with the ability to track and improve KPIs.

• A relentless drive for operational excellence and high standards.
• A bulwark against entropy, decisive and focused on delivering results.
• Commitment to living Ship Essential’s Principles and Values every day.