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Crane Service Technician

Patriot Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Position Summary:

American Equipment, a leader in in-house crane fabrication, parts, service, and material handling is hiring a Crane Service Technician for our Logan, OH branch. Join our team and be part of a 50+ year legacy to provide unmatched customer service!

Responsibilities:

• Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes
• Spend time consulting with customers on repair and safety related issues
• Troubleshoot equipment malfunctions and breakdowns.
• Generate sales leads during service calls
• Accurately and neatly document on the service report for the work performed.
• New crane wiring, assembly, installation, and start-up.
• Maintain a clean and safe work environment.
• Travel may be required. Work vehicle provided.

Required Skills/Abilities:

• Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred.
• A minimum of 2-year hands-on electro-mechanical maintenance
• Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment
• Willingness to work overtime
• Possession of a valid driver’s license with good driving record
• Must pass drug-screen and background check
• Strong communication skills
• Proven commitment to safety
• Comfort with working at heights
• Experience in Variable Frequency drives and PLC programming a plus
• Crane maintenance experience a plus.

Schedule:

• 8-hour shift
• Monday to Friday
• On call or overtime possible

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Bonuses

• Yearly stipend for safety boots up to $150
• Tool Reimbursement Program up to $500 annually
• Employee Referral Bonus: $2000
• Company service vehicle
• Cell phone
• Credit card for fuel
• Three Medical Plan offerings through Cigna
• FSA & HSA options for healthcare
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental
• Vision
• STD & LTD
• Basic & Voluntary Life AD&D
• 4% Matching 401K
• 80 hours PTO
• Company provided PPE

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation details: 35-40 Hourly Wage

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At American Equipment Holdings, we are one of the nation’s leading providers of overhead crane solutions. Our success is built on a simple philosophy: take care of our customers and take care of our people. We offer competitive wages, comprehensive benefits, and opportunities for growth and development. Join one of the fastest-growing companies in the industry and be part of a team that values integrity, safety, and excellence.

Position Summary 

We are seeking a Crane Service Technician – Level 2  or Level 3 to join our Boise/Twin Falls location. This position is ideal for experienced technicians with strong mechanical and electrical skills who are ready to take on more complex service tasks. You will perform inspections, preventative maintenance, repairs, and installations on overhead cranes and hoists, including advanced troubleshooting and customer communication.

Responsibilities

Perform inspections, maintenance, and repairs of overhead cranes and hoists per OEM manuals and OSHA standards.

• Work on 3-motion cranes with VFDs (no encoder) or contactors, including 5-speed pendants or remotes.
• Service and troubleshoot uncommon brake systems such as Whiting SESA and Magnetek thruster brakes.
• Demonstrate thorough understanding of AC control circuit principles including Ohm’s Law and voltage drop.
• Troubleshoot and repair contactor motor control systems.
• Rig up and install new crane equipment with proper safety and mechanical procedures.
• Explain repair plans, troubleshooting processes, and required parts to customers clearly and professionally.
• Properly diagnose mechanical components including wheels, bearings, and reducers.
• Identify and understand crane control components in hoist and bridge panels.
• Maintain accurate service records and documentation.
• Follow all safety procedures and company policies.
• Communicate effectively with customers and team members.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in crane service or industrial maintenance.
• Strong mechanical and electrical aptitude.
• Ability to read and interpret technical manuals and schematics.
• Familiarity with electrical troubleshooting tools and safe practices.
• Strong attention to detail and problem-solving skills.
• Valid driver’s license and clean driving record.
• Ability to work at heights and in industrial environments.

Preferred Skills (Not Required)

• Technical training or certifications in industrial maintenance or electrical systems.
• Experience with crane installations and rigging.
• Customer service experience in a technical field.

Schedule

Full-time, Monday to Friday

Occasional overtime and travel may be required

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• 80 Hours PTO
• Company-provided PPE
• Ongoing training and development opportunities

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: 28-55 Hourly Wage

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Blue Cypress is seeking a Utility Management Services (UMS) Director to oversee our company’s utility management consulting services group. This position will work closely with our existing UMS staff in Atlanta, Seattle, and Cincinnati, seeking to expand work with current clients, win work with new clients, expand our services, and facilitate career development of staff. As an integral part of our business development and technical team, the UMS Director will oversee UMS staff, client projects, develop and maintain client relationships, and oversee business development activities. The ideal candidate has a minimum of 20 years of increasing responsibility and experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. This job posting is for Atlanta, but we would consider a candidate in the Seattle area as well. The successful candidate will have a strong professional network within either the Atlanta or Seattle metro area and a technical focus on water, wastewater, and/or stormwater systems. This candidate must have a successful track record of leadership, developing and maintaining client relationships, managing complex projects, delivering projects on time and on budget, leading business development activities, and managing a team. They should thrive in a fast-paced environment and exemplify Blue Cypress’s values: Collaboration, Strategic Development, and Improvement-Oriented Growth.

Responsibilities include:

• Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, capital planning/forecasting, system planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
• Plan, design, and implement operations and maintenance optimization and capital planning and renewal strategies for water, wastewater, and/or stormwater for utilities.
• Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition assessment/inspection databases, capacity assessment/hydraulic modeling, etc.
• Perform services on-site as necessary to support client engagement
• Ensure project managers in the department successfully deliver projects on time and on budget by staying informed on projects, monitoring progress, and providing support to mitigate risk.
• Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews
• Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Oversee business development activities such as client engagement, proposal writing, and presentations
• Be accountable for UMS-related operations metrics such as bookings and revenue goals, utilization, workload management and resource allocation, accuracy of timesheets and expense reports, and other metrics as assigned
• Work in a fast-paced environment with oversight from the Owner. Take direction from and proactively communicate to multiple internal stakeholders including the COO and Marketing & Business Development Manager
• Lead internal strategic business planning for the UMS group and lead/direct internal strategic initiatives
• Develop business development strategies in collaboration with the Marketing & Business Development Manager and the Regional Directors
• Mentor early-, mid-, and senior-career staff including
• Giving timely, constructive feedback
• Being responsible for professional development planning
• Embody, maintain and promote Blue Cypress culture
• Implement and promote Blue Cypress policies, processes, and procedures.
• Oversee UMS internal operations
• Periodic travel required
• Perform other related duties as necessary or assigned

Minimum Qualifications

• Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
• Minimum of 20 years of experience primarily as an engineering consultant in an Atlanta or Seattle A/E firm; public sector experience also valued. Focus on water, wastewater or stormwater systems
• Advanced proficiency in utility management and asset management consulting services
• Demonstrated positive personal brand developed with partners and clients identified by being a go-to resource
• Demonstrated strong people management skills with ability to strengthen and build team dynamics
• Ability to receive and act upon constructive feedback
• Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
• Established network of contacts in utility field within the Southeastern or Pacific Northwest regions, particularly Atlanta- or Seattle-metro, including local engineering firms and utility clients
• Proven ability to establish and grow client base
• Strong written and verbal communication skills
• Enthusiasm, professionalism, creativity, and strong interpersonal skills
• Outstanding critical thinking skills
• Must be detail-oriented and able to prioritize, multitask, and organize complex projects
• Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
• Ability to periodically travel to other Blue Cypress locations as well as utilities across the region or country

Preferred Qualifications

• Master’s degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
• Licensed professional engineer (PE) in the State of Georgia or Washington
• Experience in environmental regulatory space
• Certification in Asset Management
• Certified Project Management Professional (PMP)
• Experience or interest in growing into airport, transit, transportation, or other physical infrastructure intensive sectors

Required software proficiencies include:

• Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)

Preferred software proficiencies include:

• Microsoft specialized applications (Access, Power Query, PowerPivot, Visio, Project)
• Proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel
• Writing queries and joining tables within Microsoft Access or similar SQL environment
• Esri ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
• Esri Apps including Workforce, Survey123, Collector, etc.
• Understanding of industry software such as Trimble Cityworks, Central Square’s Lucity, Infor/Hansen, IBM Maximo, InfoAsset Planner, hydraulic and hydrological modeling, CCTV, FOG, Fleet, etc.
• Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.

Supervisory Responsibilities:

• This position will include supervision of personnel.

Travel:

• There is potential travel up to 50%, consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel to other Blue Cypress locations and to out of state clients.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Work Environment:

This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.

Blue Cypress is seeking a Utility Management Services (UMS) Regional Director to support current projects and facilitate the expansion of our utility management consulting services group in the Pacific Northwest. This position will work closely with our existing UMS staff in Seattle, Atlanta, and Cincinnati, seeking to expand the current project work we are currently conducting with a number of clients in the PNW, win work with new clients, expand our services, and facilitate career development of staff. It is our intent to continue growing our presence in the Seattle area and to continue supporting our clients in the region. As an integral part of our business development and technical team, the UMS Regional Director will manage client projects, lead/mentor early- and mid-career staff, develop and maintain client relationships, and lead business development activities. The ideal candidate has a minimum of 15 years of experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. The successful candidate will have a strong professional network within the Seattle metro-area and a technical focus on water, wastewater, and/or stormwater systems or management of transportation systems (transit, highway, airport). This candidate must have a successful track record of leadership and mentorship, delivering projects on time and on budget, developing and maintaining client relationships, managing complex projects, leading business development activities, and working closely with a team made up of supervisor and peers. They should thrive in a fast-paced environment and exemplify Blue Cypress’s values: Collaboration, Strategic Development, and Improvement-Oriented Growth.

This person will be expected to develop and lead these potential types of projects for clients: conduct strategic planning efforts, perform operational assessments, lead business transformation projects, examine the effectiveness of information management tools and the data generated, design and conduct analyses to identify actionable insight, effectively communicate recommendations in writing and in presentations to a variety of audiences, design improvement strategies and initiatives, and support implementation of new business practices, information management tools, etc.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to list ALL responsibilities or qualifications of the job.

Responsibilities include:

• Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, master planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
• Plan, design, and implement operations and maintenance optimization and capital renewal strategies for water, wastewater, and/or stormwater for utilities or transportation systems (transit, highway, airport) .
• Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition inspection databases, capacity assessment/hydraulic modeling, etc.
• Perform services on-site or off-site to support client staff in performing their day-to-day activities, such as planning/scheduling, condition assessment, capacity assessment, contractor management, etc.
• Perform project management on concurrent large, complex projects and successfully deliver these on time and on budget. Plan and designate project resources, prepare budgets, monitor progress, and keep clients and internal staff informed throughout the duration of the project.
• Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews.
• Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Lead business development activities such as client engagement, proposal writing, and presentations.
• Be accountable for Pacific Northwest UMS related operations metrics such as utilization, workload management, accuracy of timesheets and expense reports, and other metrics as assigned.
• Work in a fast-paced environment with oversight from the UMS Director. Take direction from and proactively communicate to multiple internal stakeholders.
• Collaborate regarding internal strategic business planning and lead or support internal strategic initiatives
• Be responsible for developing business development strategies in collaboration with the UMS Director and the Marketing & Business Development Manager. Be responsible for implementation including identifying leads, making decisions on pursuits and related investments, and the quality of proposals.
• Supervise, delegate, and oversee work of early- and mid-career staff
• Mentor early-, mid-, and senior-career staff including
• Giving timely, constructive feedback
• Being responsible for professional development planning
• Maintain and promote Blue Cypress culture
• Implement and promote Blue Cypress policies, processes, and procedures
• Periodic travel required
• Perform other related duties as necessary or assigned

Minimum Qualifications

• Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
• Minimum of 15 years of experience primarily as an engineering consultant in a Pacific Northwest A/E firm; public sector experience also valued. Focus on water, wastewater or stormwater systems or transportation systems (transit, highway, airport).
• Advanced proficiency in utility management and asset management consulting services
• Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
• Established network of professional contacts in utility field within the Pacific Northwest region, particularly Seattle-metro, including local engineering firms and utility clients
• Proven ability to establish and grow client base
• Strong written and verbal communication skills
• Enthusiasm, professionalism, creativity, and strong interpersonal skills
• Ability to receive and act upon constructive feedback
• Outstanding critical thinking skills
• Must be detail-oriented and able to prioritize, multitask, and organize complex projects
• Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
• Ability to periodically travel to utilities across the region or country

Preferred Qualifications

• Master’s degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
• Licensed professional engineer (PE) in the State of Washington or Oregon
• Experience in environmental regulatory space
• Certification in Asset Management
• Certified Project Management Professional (PMP)

Required software proficiencies include:

• Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)

Preferred software proficiencies include:

• Microsoft specialized applications (Access, Power Query, PowerPivot, Visio, Project)
• Proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel
• Writing queries and joining tables within Microsoft Access or similar SQL environment
• Esri ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
• Esri Apps including Workforce, Survey123, Collector, etc.
• Understanding of industry software such as Azteca Cityworks, Central Square’s Lucity, Infor/Hansen, IBM Maximo, Granite, Linko, etc.
• Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.

Supervisory Responsibilities:

• This position will include supervision of personnel.

Travel:

• There is potential travel of approximately 25%, consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel that may be required out of state.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

Harvard Resource Solutions is seeking Customer Service Representatives for a manufacturing client in Clarkston on a direct hire basis.

In office ( Client offers 15 Work From Home days on a prorated basis).

Hours: 8:00am to 5:00pm

Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain predictable and dependable attendance.
• Serve as a customer advocate to ensure total customer satisfaction.
• Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax.
• Deliver quality customer service aligned with Company Core Values and Core Ideology.
• Process sales orders accurately and timely for assigned account managers while following detailed work instructions.
• Perform duties in accordance with the Proactive Customer Service Model.
• Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes.
• Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders.
• Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities.
• Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory.
• Manage freight consolidation efforts and collaborate with sales to reduce freight costs.
• Issue return authorizations and credit/debit memos accurately and in a timely manner.
• Request required documentation from appropriate departments to ensure orders are processed within 48 hours.
• Provide backup support to Customer Service team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support.
• Complete miscellaneous projects as assigned by Staff Managers.
• Support continuous improvement initiatives related to the Customer Service training matrix and cross-training.
• Contribute to team performance improvements based on customer needs and metric results.
• Participate in Best Practice and Training meetings as scheduled by Customer Service Management.
• Document customer complaints regarding products or services (QPA) and forward to the Quality Department.
• Develop familiarity with all products, including product lines and account-specific requirements.
• Share process improvement ideas through the Customer Service Lean Ideas tab in Microsoft Teams.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES

• Minimum of two (2) years of customer service experience required; industry-related (distribution, manufacturing, automotive experience preferred.
• Demonstrates a high level of integrity and maintains a professional, positive demeanor.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision.
• Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions.
• Effective verbal and written communication skills with the ability to communicate across diverse audiences.
• Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods as needed.
• May require periodic walking throughout the day.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

Job Description Job Description PacWest Machinery is seeking qualified heavy equipment Service Technicians in Western Washington to support our growing customer base.

We have openings for field-based technicians and positions for those working at our main branch in Kent, WA.

PacWest Machinery provides a full line-up of heavy machinery covering general production, aggregate processing, road, and utility equipment from well-known companies including Volvo Construction, Metso Minerals, Yanmar and others.

The company delivers comprehensive sales, rental, leasing, parts and service support in Washington, Oregon and Northern Idaho.

We are a dynamic company offering a unique environment that fosters individual growth and that rewards individual and team performance.

The successful applicants will support the Company by filling these job responsibilities:
* Diagnose the condition of customer and dealer-owned machines.

Perform repair on hydraulic, electrical, mechanical and structural systems.

Restore equipment to working order.
* Maintain positive and effective interaction with customers, colleagues and equipment manufacturers.
* Provide accurate records as it relates to repair orders and time cards
* Attend company sponsored factory training classes
* Adhere to company and industry safety practices
* Overtime may be required from time to time Qualifications
- the ideal candidates will possess the following:
* Experience in the repair of heavy construction equipment, attachments, crushing, screening, paving and compaction machines, sweepers, material handling machines, etc.
* Knowledge of diesel engines, hydraulics, transmissions, electrical systems and structural repairs including welding.
* Capable of working with limited supervision (a "self-starter")
* Basic computer skills to perform electronic diagnostics
* Physical capabilities and dexterity are required (lifting up to 75 pounds).
* Complete set of tools to perform related repairs
* High school diploma or GED equivalent.

Additional technical classes a plus
* Must have a valid driver`s license and clean DMV record.
* Good references from former employers and colleagues.
* Opportunities exist in branch service shops and as field service technicians.

PacWest Machinery is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status.

Pay: $35.00
- $50.00 per hour Schedule:
* Monday to Friday
* Work Location: In person Benefits:
* 401(k) with matching
* Health insurance
* Dental insurance
* Vision insurance
* Paid time off
* Vision insurance Education:
* High school or equivalent (Required) License/Certification:
* Driver's License (Required) Ability to Commute:
* Kent, WA 98032 (Required) Company Description PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products.

The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho.

PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth Company Description PacWest provides a full line-up of products to support aggregate processing, recycling and mineral processing equipment from well-known companies including Metso, Lippmann, Deister, Masaba, RD Olson, McCloskey Washing Systems, TEMA Isenmann and other leading manufacturers of products.

The company delivers comprehensive sales, rental, leasing, parts and service support in Oregon, Washington, Hawaii and Northern Idaho.

PacWest is a dynamic company which offers a progressive environment that leads to active teamwork and individual growth

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs. 

Job Description

• Report directly to Service Manager for deployment from store to in the field equipment repairs on customer or company properties.
• Maintain, repair and overhaul farm machinery and vehicles, such as tractors, harvesters, construction equipment, hay equipment, etc. 
• Examine and listen to equipment, read inspection reports, and confer with customers to locate and diagnose malfunctions.  
• Ability to utilize electronic service tools to allow for proper troubleshooting 
• Test and replace electrical components and wiring, using test meters, soldering equipment and hand tools
• Understanding of hydraulic systems for proper troubleshooting.
• Repair or replace defective parts using hand tools, lathes, welding equipment, grinders or saws.
• Ensure proper documentation on all repairs- most importantly, on warranty jobs per manufacturer requirements. 
• Tune or overhaul engines.
• Ensure premier quality repairs to minimize come backs focused on “fix right the first time.” 
• Completing required training and attending OEM continuing education.

Qualifications- Candidate must have experience in all of the following:

• Repairing machines or systems using the needed tools.
• Equipment maintenance- performing routing maintenance on equipment and determining when and what kind of maintenance is needed.
• Diagnostics- the ability to utilize electronic service tools to allow for proper troubleshooting.
• Quality control analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• Operation and control- controlling operations of equipment or systems. 
• Operation monitoring- watching gauges, dials or other indicators to make sure a machine is working properly.
• Equipment selection- determining the kind of tools and equipment necessary to get the job done 
• Education
• Mechanical- knowledge of machines and tools including their designs, uses, repair and maintenance along with electronics and hydraulics.
• Customer and personal service- knowledge of principles and processes for providing customer and personal services. This includes customer needs’ assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Computers and electronics- knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.  

Job Type: Full-time

Benefits

• Dental Insurance
• Employee Discount
• Health Insurance
• Life Insurance
• Paid time off
• Professional development assistance. 

Inside Sales / Customer Service Representative (CSR)

Location: Wood-Ridge, NJ (Onsite)

Schedule: Monday–Friday | 7:30 AM – 4:30 PM

Department: Inside Sales

Reports To: Sales Leadership

Position Overview

We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.

The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

• Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
• Process customer orders accurately from entry through delivery
• Support the sales team with account management and customer follow-up
• Build and maintain strong long-term customer relationships through consistent communication
• Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
• Maintain and update customer account information, including pricing, quotes, and order details
• Notify customers regarding pricing updates, delivery changes, or shipment issues
• Identify opportunities to upsell or introduce new products to existing accounts
• Maintain accurate documentation and records in internal systems
• Attend product knowledge meetings, training sessions, and sales meetings as required
• Contribute to daily reporting and communication with internal teams regarding customer needs and order status

Required Qualifications

• 3–5+ years of experience in customer service and/or inside sales
• Experience supporting customer accounts and managing multiple priorities
• Strong communication and interpersonal skills with a customer-focused mindset
• Comfortable working onsite in a fast-paced environment
• Strong attention to detail and organizational skills
• Self-starter with the ability to learn quickly and work independently

Preferred Qualifications

• Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
• Familiarity with CRM, ERP, and order management systems
• Experience with lead generation, upselling, or account growth support

Technical Skills

• Order entry and account management
• CRM and order processing systems
• Microsoft Office (Outlook, Word, Excel)
• Cross-functional coordination with warehouse/logistics teams

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Work Environment

This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Job Title: Patient Services Representative

Location: Mount Pleasant, South Carolina

Comp: $19/hr

Benefits: For eligible employees, we offer medical, dental, vision, and 401K.

Patient Services Representative (EPIC)

Job Summary

The Patient Services Representative is responsible for the timely and accurate registration of patient demographic and insurance information, charge entry, collections, and appointment scheduling. This role supports a high-volume data backlog initiative, assisting with the transfer and validation of patient information into EPIC. Cross-training across multiple administrative support functions is required. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

Data & System Support

• Assist with large-scale data backlog project, transferring patient demographics and appointment information into EPIC
• Scrub and validate patient schedules to ensure accuracy
• Support inbound call queue and provide timely follow-up

Patient Registration

• Accurately enter and verify patient demographic and insurance information in the system
• Greet patients and confirm/update personal and insurance details
• Scan and upload insurance cards and required documentation into medical records
• Obtain updated patient registration signatures and ensure proper documentation
• Collect and post co-pays at time of service
• Communicate demographic or insurance changes to appropriate departments

Patient Check-Out & Reconciliation

• Verify patient charges in the electronic system
• Reconfirm insurance information and schedule follow-up appointments
• Collect outstanding balances
• Run daily close reports and reconcile cash, checks, and credit card payments
• Complete individual and/or practice reconciliation reports and bank deposit slips
• Audit charge work queues and correct errors prior to releasing charges

Scheduling

• Schedule patient appointments based on provider availability, urgency, and patient needs
• Enter demographics for new patients and verify information for established patients

EPIC Work Queues & Revenue Cycle Support

• Resolve EPIC work queues including Follow-Up, Claim Edit, Charge Review, and Missing Guarantor
• Research and analyze denials; correct errors to ensure accurate charge capture and claims processing
• Ensure charges drop appropriately for billing
• Respond to patient and staff billing and insurance inquiries
• Collaborate with coders and Revenue Cycle Advocates on charge resolution
• Serve as a front desk resource for insurance accuracy and billing questions
• Assist providers with charge capture as needed

General Administrative Duties

• Answer phones, provide accurate information, and relay messages
• File, copy, and perform additional clerical tasks as needed

About the Company

Be a part of a local Northern Colorado family-owned contractor that has been proudly serving the community for over 26 years. Our company specializes in commercial mechanical services and is built on a foundation of quality workmanship, long-term client relationships, and a strong team environment. We are committed to providing reliable service, professional growth opportunities, and a supportive workplace where technicians can build long-term careers while delivering high-quality solutions to our customers.

Ideal candidate must: exhibit proficiency in servicing, troubleshooting, and cleaning of heating and cooling equipment and the related systems (i.e., forced air, hydronic, split systems, package units, make up air and exhaust systems, and controls). Proficiency in start-up of new installations including pump alignment, VFDs, chillers, boilers, AHUs, and all other HVAC-related equipment. Chiller and boiler experience is a plus. Kitchen equipment such as walk-ins is also a plus.

About the Role

The Commercial HVAC Service Technician will be responsible for servicing, diagnosing, repairing, and maintaining a wide range of commercial HVAC and refrigeration systems. This position requires strong troubleshooting abilities, attention to detail, and the ability to work independently while maintaining communication with the team and management. Technicians will travel to commercial job sites, perform preventative maintenance and repairs, and ensure equipment operates safely and efficiently for our clients.

Responsibilities

• Diagnostics and repair of HVAC/R equipment.
• Installation of both soft ACR copper and ACR copper refrigerant piping using nitrogen purge and brazing techniques.
• Perform low voltage wiring, controls wiring, final tie-in’s and terminations.
• Perform start up and repair of roof top equipment, make up air units, exhaust fans, energy recovery ventilators (ERV’s), unit heaters, variable air volume terminals (VAV’s), zone dampers, furnaces, fan coil units, condensers and refrigeration equipment (walk in coolers/freezers).
• Technician is expected to be in the on-call rotation for emergencies.

Qualifications

• Valid CO Driver's License – No DUI/Suspensions for previous five (5) years
• EPA Universal Certification
• 3 – 5 years HVAC service/installation experience preferred
• Ability to use and interpret diagnostic and service equipment and tools including but not limited to meters, manometer, vacuum gauges, combustion analyzer, reclaim machines, vacuum pumps, etc.
• Ability to read, interpret and apply instructions per blueprints, specifications, sequence of operations, engineering and operations/maintenance manuals
• Attention to detail
• Thorough and accurate completion of company and manufacturer’s installation/start up paperwork
• Desire to advance both professionally and personally

Required Skills

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Pay range and compensation package

Ability to Commute: Loveland, CO 80538 (Required)

Ability to Relocate: Loveland, CO 80538: Relocate before starting work (Preferred)

Work Location: In person

Equal Opportunity Statement

We are committed to diversity and inclusivity.

NOTE: Candidate must speak both English and Spanish

Duration: 01 Year

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

Role Overview:

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

______________

Key Responsibilities:

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

______________

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

______________

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

Candidate must speak both English and Spanish

Location is Sleepy Eye, Minnesota

Duration: 01 Year

We are seeking a highly proactive and research-driven Recruiting Coordinator / Talent Sourcer to support our executive recruiting practice. This role is critical to the success of our searches and requires strong sourcing expertise, independent initiative, and the ability to identify and engage high-caliber passive candidates. Burnett Specialists is consistently ranked the #1 Direct Hire Placement Firm in Austin by the Austin Business Journal Book of Lists, underscoring our commitment to delivering exceptional talent and measurable outcomes for clients.

Responsibilities:

• Own the sourcing process by identifying and engaging passive and active candidates through strategic outreach and creative research methods.
• Conduct targeted candidate sourcing and market research to identify, attract, and qualify top talent for current and future searches.
• Utilize Boolean search techniques across LinkedIn Recruiter, Google, and ATS systems.
• Craft compelling outreach messages to attract high-quality candidates.
• Maintain consistent follow-up with prospects and nurture long-term relationships.
• Deliver a friendly and personal candidate experience from the initial application to the offer process.
• Coordinate interviews with hiring managers and interview panels, along with follow-ups and debriefs.
• Independently manage the full pre-employment screening process, including initiating and tracking background checks, verifying education and employment history, and conducting reference checks.
• Log candidate information in our Applicant Tracking System and other internal databases.
• Manage the applicant search process by placing job advertisements, contacting recruiters, networking and using job sites.

Qualifications and Skills:

• 1-2+ years of experience in candidate sourcing, recruiting, or talent research.
• Boolean search experience and proficiency with LinkedIn Recruiter.
• Strong Outlook calendar management, Zoom, and Teams coordination experience.
• Must have excellent spelling, grammar, written and verbal communication skills.
• The ideal candidate is naturally curious, resourceful, organized, and confident reaching out to senior-level professionals.

The Benefits:

• Become a company owner through our ESOP!
• Competitive salary plus bonus
• Comprehensive health plan
• 401k Matching

Onsite 2-3 times a week in Draper

Rate: $18-19 hr

Required Skills & Experience

-1+ year of recruiting coordination experience

-Strong proficiency in Microsoft Outlook and familiarity with scheduling tools within

-Exceptional organizational skills and attention to detail.

-Team player by being people-oriented with strong interpersonal skills, ability to pivot quickly as needed, work collaboratively, and maintain professionalism

Nice to Have Skills & Experience

-Experience with Oracle ATS and SharePoint preferred

Job Description

Insight Global is looking for a Recruiting Coordinator to join one of the world's largest financial clients in Draper, UT sitting onsite five days a week. This person will be joining the Recruiting & Coordination team in the Engineering division which is responsible for managing thousands of candidates a week and partners with hiring mangers across the firm to fill their openings. On a day to day, you will be reaching out to interviewers for availability, scheduling candidates for interviews and obtaining feedback from interviewers once complete. The tools this team uses are Microsoft Outlook to schedule interviews, SharePoint to provide real time updates and Oracle as the applicant tracking system. It is imperative that this person has a strategic mindset with a focus on continuous improvement and is very detailed oriented to keep up with the busy environment.

The Full Desk Recruiter is responsible for managing the complete recruitment lifecycle, including both business development and candidate placement. This role operates a “360 desk,” meaning the recruiter generates new client accounts, maintains existing relationships, sources and screens candidates, and successfully places talent while maintaining profitability and service excellence.

This position requires a highly motivated, results-driven professional who thrives in a fast-paced staffing environment and is comfortable balancing sales, client management, and recruiting functions.

Position Overview

The Full Desk Recruiter is responsible for managing the complete recruitment lifecycle, including both business development and candidate placement. This role operates a “360 desk,” meaning the recruiter generates new client accounts, maintains existing relationships, sources and screens candidates, and successfully places talent while maintaining profitability and service excellence.

This position requires a highly motivated, results-driven professional who thrives in a fast-paced staffing environment and is comfortable balancing sales, client management, and recruiting functions.

Key Responsibilities

Business Development (Sales Side)

• Prospect and generate new client accounts through cold calling, networking, referrals, and outbound outreach
• Develop and maintain strong relationships with hiring managers and decision-makers
• Conduct client needs assessments and workforce planning discussions
• Identify opportunities for account expansion and upselling services

Recruitment & Talent Acquisition (Recruiting Side)

• Source candidates using job boards, social media, networking, referrals, and ATS databases
• Conduct phone screens, interviews, and candidate evaluations
• Match qualified candidates to client job requirements
• Present candidate profiles and coordinate interview processes
• Manage offer negotiations and onboarding processes

Account Management

• Serve as the primary point of contact for assigned clients
• Maintain consistent communication regarding open roles and workforce needs
• Address performance concerns and resolve issues promptly
• Conduct regular follow-ups to ensure client and candidate satisfaction

Performance & Metrics

• Meet or exceed weekly and monthly KPIs (calls, submissions, placements, revenue)
• Maintain strong fill ratios and time-to-fill metrics
• Manage gross margin and ensure profitability of placements
• Track and report recruiting and sales activity within CRM/ATS systems

Required Qualifications

• Associates degree preferred (Business, HR, Communications, or related field)
• 1–5 years of staffing, recruiting, or B2B sales experience
• Proven track record in business development and candidate placement
• Strong negotiation and closing skills
• Ability to multitask and manage competing priorities
• Experience working with ATS/CRM systems

Core Competencies

• Sales acumen and persuasive communication
• Relationship-building and consultative selling
• Time management and organization
• Resilience and persistence
• Competitive drive and goal orientation
• Ability to thrive in a commission-driven environment

Key Performance Indicators (KPIs)

• New client acquisition
• Weekly candidate submissions
• Placement volume
• Gross margin generated
• Client retention
• Fill rate and time-to-fill

Compensation Structure (Typical in Staffing Industry)

• Base salary + commission
• Performance-based bonuses
• Incentive programs for revenue milestones
• Potential uncapped earning structure

Work Environment

• Fast-paced, performance-driven environment
• Combination of phone-based sales and recruiting activity
• Requires high outbound activity and consistent pipeline management