Jmi Recruiting Services Llc Jobs in Usa

25,391 positions found

Customer Service Representative
Salary not disclosed
Cleveland, OH 2 days ago

We are currently assisting our client, an industrial manufacturer, with a Customer Service Representative search in the Cleveland, OH area.


Responsibilities:

  • Will be responsible for managing customer service inquires via email, chat, or phone.
  • Will manage relationships with key customers ensure customer satisfaction.
  • Will be the customers key point of contact should any question, concerns, or issues arise.


Requirements:

  • Proven experience working in a customer service role in manufacturing, services, or distribution operation.
  • Experience with an ERP and/or CRM system
  • Good communication skills


Who we are:

  • JMI Recruiting Services is a third-party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.
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Licensed Financial Services Representative - Cobblestone/Victor Branches
✦ New
Based on experience
Victor, NY 8 hours ago
Hours:

40


Schedule:

Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs.


Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m.


Pay:

$31.11 per hr.


Belong to something bigger

At ESL, we have a greater purpose and so do you. It’s more than a job, it’s your unique journey.


Your Journey Begins Here

ESL is seeking for a Financial Service Representative to support our Cobblestone and Victor offices which supports the financial needs of these growing communities. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community.


The Cobblestone and Victor offices have been identified as one of ESL’s leading markets for wealth opportunities. In this role you will work closely with ESL’s wealth management team to share best practices and foster career growth.


ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.


What You Bring With You:
Qualifications:

  • Bachelor’s Degree or 4 years of directly related experience.
  • In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience.
  • FINRA Securities Industry Essentials Exam required (may have been grandfathered in)
  • FINRA Series 6 or Series 6 top off license is required.
  • FINRA Series 63 license required (Series 66 will meet this requirement)
  • NY State Insurance License is preferred. If not licensed, achieve license within six months of hire.
  • High proficiency in building customer and peer relationships
  • Strong analytical, critical thinking, problem solving and decision making abilities
  • Excellent written and verbal communication skills
  • Effective time management skills
  • Proficient in the use of Microsoft Office applications
  • Demonstrates a high degree of flexibility in support of customer needs
  • Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients
  • Previous experience with processes and paperwork to ensure efficiencies within the financial services industry
  • Ability to build rapport with diverse member base within the community
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.


225 Chestnut Street * Rochester, New York 14604 * 585.339.4475 * 8


Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are:


The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible.


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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.PDN-a12f605b-a7b8-4a0c-8c17-4849b2e3a928
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Automotive Service Advisor
Salary not disclosed
Greensburg 6 days ago
Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment.

Main Duties & Responsibilities: Advise customers on repairs and service based on their needs and budget, using company guidelines and best practices Understand and communicate customer's concerns to technicians Provide excellent service by answering customer questions Keep customers informed of their vehicle's status while in the shop over the phone, via email, text and in person Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed Fill in on tasks as needed to maintain the flow of the shop Qualifications Possess a valid state driver’s license High school diploma or equivalent education Strong sales and customer service skills Strong written and verbal communication skills Analytical skills When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do.

A local shop in your community, backed by the support of a Nationwide network.

That is just part of what sets a TechNet Automotive Service Center apart from the rest.

Come join #TechNetNation!
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Pool/Spa Service Technician
Salary not disclosed
Las Vegas, Nevada 2 days ago
Job Description

Job Description

We are seeking a dedicated and experienced Pool/Spa Service Technician & Repair Technician
This role involves overseeing pool and spa maintenance operations and/or providing expert repair services. The ideal candidate will possess strong mechanical knowledge, hands-on experience with equipment repair, and a passion for delivering exceptional service.
Duties

* Perform comprehensive pool cleaning, water testing, chemical balancing, and routine maintenance tasks
* Diagnose and repair equipment issues involving pumps, filters, heaters, chlorinators, and other pool/spa components
* Utilize hand tools and power tools safely and effectively when needed,
* Maintain detailed service records, work orders, and inventory logs for all maintenance activities
* Ensure compliance with health and safety regulations during all service operations

Requirements

* Certified Pool Operator License required. DO NOT APPLY without active CPO.
* Active and VALID drivers license; clean driving record preferred.
* Proven experience as a service technician with commercial and residential experience.
* Strong mechanical knowledge of pool/spa systems and related machinery
* Proficiency with hand tools, power tools, and diagnostic equipment used in repairs
* Knowledge of pool maintenance procedures including chemical balancing, cleaning, and water testing
* Excellent organizational skills with attention to detail in recordkeeping and reporting
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Field Service Coordinator
✦ New
Salary not disclosed
Phoenix, Arizona 2 hours ago
Description:

American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.


We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

The Field Service Coordinator is responsible for managing office communications and facilitating key tasks and procedures.

Responsibilities:

  • Interacts with customers via telephone, email.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, escalates to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Provides support and guidance to service personnel who perform on-site routine services including maintenance, OSHA inspections, and repair.
  • Ensures field services are effective and customers’ requirements are met.
  • Familiar with standard concepts, practices, and procedures within a field service environment.
  • Coordination of schedule with customers and staff, preparation of service orders and maintenance checklists, review of technicians’ hours and timecards, and preparation of quotes for inspections and repairs, ordering of related parts.
  • Communicate availability of materials (or delays of materials) with customers.
  • Arrange rental equipment when necessary.


Required Skills/Abilities

  • Proficient with technology including all Microsoft programs
  • Detail-oriented and organized
  • Ability to work calmly in a fast-paced environment
  • Positive Attitude
  • Strong, professional written and verbal communication skills
  • Excellent organizational and time management skills
  • Great customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Proficiency with common word processing and spreadsheet software


Education/Experience:

  • High School Diploma or GED
  • Vocational certification preferred

Work Environment:

  • Ability to work at a desk for prolonged periods of time
  • Ability to lift up to 15 lbs

Position Type and Expected Hours of Work

This is a full-time, in-office position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m.


American Equipment Holdings represents the industry’s leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit of right to lawfully work in the United States required.


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



Requirements:




Compensation details: 22-25 Yearly Salary



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Director Financial Services Sales
Salary not disclosed
West Des Moines 5 days ago
Director Financial Services Sales The Director Financial Services Sales is responsible for recruiting, developing, and leading a team of life, annuity, investment, and fiduciary professionals, including Wealth Management Advisors (WMAs) and Wealth Management Consultants (WMCs).

This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.

We deliver on our promise every day to protect livelihoods and futures.

We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.

Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.

Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.

Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.

Align sales and marketing strategies by working closely with executive leaders and field leadership.

Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.

Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.

Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.

Serve as the primary liaison with mutual fund and managed‑money partners.

Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.

Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.

Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.

Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.

Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.

FINRA Registered Representative Series 7 & 24 and 65/66.

CFP preferred.

Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.

Excellent communication and organization skills as well as the ability to maintain confidentiality required.

Strong customer service and public relations skills required.

Experience managing in a highly matrixed organization is preferred.

Extensive travel required and valid driver's license.

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.

Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.

For example, we are not considering candidates with OPT status.
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Executive Assistant/Recruiter
✦ New
Salary not disclosed
Frisco, TX 8 hours ago

Job Description:

Reliable Technology Services is a Frisco, Texas based Managed IT Service Provider that builds enterprise class infrastructure, voice, and data networks for small and medium sized organizations. Reliable was founded in 2007 with a mission to provide superior technology solutions delivered with integrity by experts who excel at creating solutions for complex business problems, and to be a key player in the success of others. Reliable has employed a team of the best and brightest technology engineers and support staff in the DFW area.


This position is a key member of Reliable Technology’s Executive Team. The EXECUTIVE ASSISTANT/RECRUITER is responsible for managing calendars, scheduling meetings, and managing inboxes for executives. They must handle confidential information with discretion and professionalism. Additionally, they must source, screen, and interview candidates through various channels (job boards, social media, networking), coordinate and schedule interviews, and manage applicants and maintain accurate recruitment records.


Benefits

  • Paid Personal Time Off
  • Paid Federal Holidays (7)
  • Competitive Salary
  • Professional Sporting Event Suites year round
  • Activities + Outings (Family Atmosphere)
  • Regular Reviews for Advancement


Job Requirements

  • Education: Bachelor’s degree in Business Administration, Human Resources, or related field preferred.
  • 1+ years of combined recruiting and administrative experience
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Office Suite and familiarity with applicant tracking systems.
  • Ability to handle multiple priorities and meet deadlines.


General Requirements

  • Work business hours 8 am – 5 pm
  • Must have a keen sense of awareness for others needs and communication styles
  • Ability to have fun in a fast-paced environment
  • Strong ability to analyze data and make intelligent decisions
  • Ability to identify when senior/management level assistance is needed
  • Excellent communication skills, both written and verbal
  • Excellent organizational skills and ability to adapt easily
  • Ability to prioritize, multi-task, work around deadlines and adapt easily
  • Must be able to work effectively and contribute value with limited direction


General Responsibilities


Customer Care

  • Quality customer service is a top priority. Respect for the customers, employees and all other stakeholders, coupled with professional and ethical behavior at all times is a requirement
  • Proven experience showcasing accuracy, analytical abilities, ethics, and values
  • Ability to provide product and service information
  • Ability to successfully balance the needs of the customer and the needs of Reliable
  • Build relationships with customers to establish and maintain trust, credibility, and respect
  • Ability to remain professional, confident, courteous and patient at all times


Teamwork

  • Build relationships with coworkers, including members of other departments, to get results
  • Build relationships with customers as though Reliable were a member of the customer's internal technology team
  • Offer ideas for process improvement and maintain procedural documentation
  • Engage in excellent communication, documentation and record keeping


Knowledge & Training

  • Regular desire to take on new challenges with the goal of expanding your individual knowledge, skills, and abilities
  • Engage in training and educating other team members to facilitate growth and learning for all team members
  • Actively seek out methods for expanding your knowledge and skills beyond company provided or company mandated learning initiatives
  • Actively seek out information on best practices and recommend new processes to improve efficiency


Daily Tasks

  • Attend daily huddles
  • Maintain accurate individual calendar
  • Others as listed in responsibilities


Reporting Structure

This position reports to the CEO and Managing Partner. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel.

The employee is occasionally required to stand and reach with hands and arms. The employee must periodically lift and/or move large, bulky and/or heavy items up to and exceeding 50 pounds and/or use a dolly to handle such items. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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Service Writer Advisor
Salary not disclosed
Buda, Texas 3 days ago
Job Description

Job Description

Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.

Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.

Company Description

Family owned Commercial Fleet repair company.
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Psychiatric Services Lead RN HNPS (Lowell)
Salary not disclosed
Lowell, Michigan 2 days ago

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

What You'll Do:

  • Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Oversee each person's individualized recovery process by supporting health management and clinical treatment.
  • Document all care, contacts, and services provided within required timeframes.
  • Provide or assist with medical and nursing care across various settings, including community-based environments.
  • Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
  • Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
  • Manage and monitor pharmaceuticals and medical supplies within the program.
  • Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
  • Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

  • Registered Nurse or Bachelor Science in Nursing
  • State of Michigan RN Licensure
  • Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  • Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Financial Service Analyst
Salary not disclosed
San Francisco 5 days ago
Summary: Schedule: Monday to Friday, PST.

2-3 onsite days per week at 1855 Folsom St in San Francisco.

Responsibilities: Manage daily operation of the Payment Plus virtual pay program.

Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.

Assist with Payment Plus and Card Programs campaigns.

Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.

Research invoices/vouchers to resolve payment issues.

Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.

Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.

Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.

Work with end users to determine needed system changes and translate them into coherent timing solutions.

Provide continual training to end users on Corporate Card and Procurement Card programs and system features.

Troubleshoot and provide solutions for any system problems or bugs.

Provide excellent customer service to departmental users and vendors.

Ensure work queues are managed within Service Level Agreements (SLA).

Create and run departmental reports for operational monitoring and ad-hoc analysis.

Perform other AP and Card Programs related duties as assigned.

Requirements: At least 5-10 years of experience in the Accounting and Finance field.

Fluency in written and spoken English.

Strong Excel and data analysis skills.

Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).

Required Skills: Excellent written and verbal communication.

Strong attention to detail.

Strong analytical and reporting skills.

Good reading comprehension skills.

Ability to handle sensitive situations with tact.

Bright, quick learner.

Preferred Skills: College degree preferred.
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Customer Service Representative (Office and Administrative Support)
Salary not disclosed
Atlanta 4 days ago
Job Description: We are looking for a friendly and professional Customer Service Representative to join our team.

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.

Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
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French Customer Service Agents
🏒 Axelon Services Corporation
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agents.

Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
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Client Service Associate
🏒 Axelon Services Corporation
Salary not disclosed
Chicago 2 days ago
Summary: Partners with associates across Global Client Group to service clients or distributors investing in, or distributing the company's products.

Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.

Collaborates closely with teams across the enterprise to deliver an outstanding company experience.

Responsibilities: Assist in the coordination of company transitions activity (i.e.

onboarding, off boarding) in close partnership with relevant business partners.

Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).

Assist team members to ensure ongoing company contractual obligations are being met.

Support the fulfillment of ad-hoc company inquiries and requests.

Facilitate and oversee company cash flow requests to ensure proper handling.

Help manage company communications to ensure timely and proactive updates are provided.

Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.

Update and maintain company and authorized third party contact information via CRM application.

Support company meeting preparation by facilitating creation of materials.

Help identify, escalate and resolve problems for any issues affecting the company experience.

Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.

Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.

Support the completion of due diligence and company questionnaires.

Requirements: University (Degree) Preferred.

Required Skills: No Experience Required.
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French Customer Service Agent
🏒 Axelon Services Corporation
Salary not disclosed
Nashville 2 days ago
Job Title: French Customer Service Agent Location: Nashville, TN Need to speak French Job Responsibilities: Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.

Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.

Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.

Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.

Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.

Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.

Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.

Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.

Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.

Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.

Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.

Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.

Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.

Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.

Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
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EEO Services Analyst (Temp)
Salary not disclosed
Tampa Oaks, Florida 2 days ago

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

  • Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
  • Ability to develop and provide EEO training.
  • Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
  • Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
  • Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
  • Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

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Room Service Associate
Salary not disclosed

Job Responsibilities

  • Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
  • Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
  • Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
  • Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
  • Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
  • Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
  • Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
  • Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
  • Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
  • Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
  • Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
  • Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

  • High School or Equivalent

Work Environment

  • As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
  • The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

?

Age of Patients Served

  • All Age Groups

HIPAA Roles‐Based Access to Patient Information

  • None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

  • Other
Not Specified
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Social Services Coordinator
Salary not disclosed
Dover, Delaware 4 days ago

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

  • Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
  • Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
  • Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
  • Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
  • Assists as consultant, coordinator/liaison for special programs and/or projects.
  • Assesses impact of proposed rules on current operations financially and programmatically.
  • May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Not Specified
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Healthcare Recruiter (New Graduates)
Salary not disclosed
Nashville, TN 2 days ago

New Graduate – Healthcare Recruiter (Non-Clinical)

love to staff, live to serve.


Staffing as a Mission believes that staffing is about fulfilling purpose. We are dedicated to finding the best talent and solutions in Technology and Health IT. We serve our clients by delivering excellence, contributing to our communities, and operating guided by Christian principles. SaaM donates time, talent, and 10% of profits to ministries and charities doing great work with career transitions and leadership training.

  • Staffing as a Mission is expanding and wants to add Recruiting professionals to the SaaM team.
  • SaaM is looking for motivated individuals who want to be on a team that believes staffing is all about fulfilling purpose.
  • The best part is that by working with SaaM, you’ll be making a difference. At SaaM, 10% of our profit every year goes to our mission partners. These world changing organizations work every day to solve poverty, help families heal, and bring aid to the poorest among us.


PRIMARY RESPONSIBILITIES:

  • Responsible for full lifecycle recruitment including sourcing, screening, and selection of candidates for SaaM's clients across the United States.
  • Work with internal account managers to understand client culture, hiring needs, build targeted sourcing plans, and adjust to client expectations throughout the process.
  • Use a combination of direct sourcing, social networking, internet sourcing, networking, and other recruiting methods to target potential candidates.
  • Leverage modern AI recruiting tools to accelerate candidate sourcing, research talent markets, personalize outreach, and improve recruiting efficiency while maintaining a high-touch candidate experience.
  • Update and submit candidate resumes to internal account managers.
  • Collaborate with other team members to manage recruiting efforts for large projects.
  • Maintain relationships with active and placed candidates.
  • Negotiate compensation, terms, and rates of employment contracts.
  • Track day-to-day recruiting activity in applicant tracking system.


DESCRIPTION OF CAPABILITIES AND ABILITIES:

  • A bachelor’s degree with all requirements completed between May 2024 and August 2026. (All degree requirements must be met before your first day).
  • Self-motivated and relationship-oriented.
  • Detail oriented with excellent interpersonal skills.
  • Strong analytical skills required.
  • Ability to work independently and prioritize daily tasks.
  • Excellent verbal and written communication skills.
  • Thrive in a fast-paced team environment.
  • Excited to learn multiple facets of the healthcare & IT industries.
  • No prior recruiting experience required β€” we provide training for motivated graduates interested in a career in recruiting, staffing, or sales.



Location: Hybrid work-from-home with 2 days per week in-office in Brentwood, TN.


Compensation: $50,000 base salary + uncapped commission (first-year target earnings $65k–$85k+)


Staffing as a Mission, LLC

Brentwood, Tennessee 37027

provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, genetic information, or status as a covered veteran in accordance with applicable federal, state and local laws.

Not Specified
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Recruiter (Government Sector) - Essex Management
✦ New
Salary not disclosed
Rockville, MD 1 day ago
Overview

Job Title: Recruiter (Government Sector)

Location: US Remote (Must be able to work East Coast hours.)

Employment Type: This is a temporary role on a PT basis.

Hours of Employment: Ideally we're seeking someone who can support US business hours but please note that due to the nature of the work, there may be times where you'll have to have some meetings after business hours.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Primary Purpose

Essex Management is seeking an experiencedRecruiter on a contract basis to support our growing hiring needs across government programs. This role is responsible for full life-cycle recruiting, from sourcing and engaging talent to managing the interview process, extending offers, and supporting onboarding activities. The ideal candidate has prior experience recruiting for government contracting organizations, understands the unique requirements of federal hiring (clearances, compliance, etc.), and thrives in a fast-paced environment.

This is a contract role and requires availability to work East Coast (ET) hours.


Responsibilities

  • Manage full life-cycle recruiting across multiple open roles supporting government programs.
  • Assist in developing Job Description and creating job requisitions in the Applicant Tracking System (ATS).
  • Source and attract candidates using job boards, LinkedIn, referrals, and other recruiting channels.
  • Conduct initial candidate outreach and screening to assess qualifications, experience, and cultural fit.
  • Shepherd candidates through the interview process, coordinating with hiring managers and ensuring a positive candidate experience.
  • Facilitate feedback collection and maintain consistent communication with candidates and internal stakeholders.
  • Prepare and extend offers, negotiate compensation when appropriate, and work to successfully close candidates.
  • Coordinate and manage the background check process, ensuring compliance with company and government requirements.
  • Support portions of the onboarding process, including candidate documentation, communication with HR, and start-date coordination.
  • Maintain accurate records within the Applicant Tracking System (ATS) and ensure recruiting activity is properly documented.
  • Partner closely with hiring managers to understand role requirements and build effective recruiting strategies.
  • Ensure recruiting practices align with federal contracting compliance requirements and company policies.

Qualifications

  • 3+ years of recruiting experience, with at least 1-2 years supporting government contracting organizations.
  • Demonstrated experience managing full life-cycle recruiting
  • Experience recruiting for roles supporting federal programs or government clients.
  • Strong sourcing capabilities using platforms such as LinkedIn Recruiter, job boards, and professional networks.
  • Ability to manage multiple requisitions simultaneously in a fast-paced environment.
  • Excellent communication, organizational, and stakeholder management skills.
  • Experience coordinating background checks and supporting onboarding processes.
  • Experience working with ATS platforms (we use iCIMS) and background check systems (we use SkillSurvey & HireRight).

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Not Specified
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Sales Service Representative
Salary not disclosed
Northampton, MA 2 days ago

Heritage Production LLC | Melt-to-Makeβ„’

B2B Sales | Cannabis & Nutraceutical Manufacturing | North America + Select International Markets


Join a Fast-Growing Ingredient Brand in a High-Demand Industry

Heritage Production LLC is an all-natural bulk confectionery supplier specializing in our Melt-to-Makeβ„’ all-natural gummy base product line serving licensed cannabis and nutraceutical manufacturers. As demand for compliant, clean-label products continues to grow, we are expanding our Sales Team.

We are seeking a driven, relationship-focused Sales Associate who thrives in a collaborative environment and wants to grow within a dynamic, emerging industry.


What You’ll Do

Sales & Strategy Support

  • Collaborate with the Sales Team to develop and execute monthly and annual sales strategies
  • Support the full sales lifecycle from lead generation through close
  • Assist in achieving team revenue targets

Lead Management & Customer Relationships

  • Qualify and follow up on inbound leads
  • Nurture prospects as they move through the sales pipeline
  • Maintain strong relationships with existing customers
  • Assist Senior Sales Team in managing and updating pipeline reports across sales channels

Communication & Product Expertise

  • Develop strong outbound phone presence and confidence initiating conversations
  • Build deep knowledge of product offerings, industry regulations, and competitive landscape
  • Represent the company professionally in all communications


What We’re Looking For

Personality & Work Style

  • Positive, consistent, and team-oriented
  • Self-motivated with a desire to grow and improve performance
  • Strong communicator who enjoys collaboration
  • Organized and detail-oriented
  • Proactive problem solver


Experience & Skills

  • Minimum 2 years of sales or related experience
  • Bachelor’s Degree preferred
  • Strong computer proficiency and professional email communication
  • Experience with Microsoft Office, Google Drive, and video conferencing tools
  • CRM experience preferred (HubSpot a plus)

Employment Details

  • Full-time position
  • Competitive salary and benefits
  • Travel required as needed, including occasional weekend industry events
  • Equal Opportunity Employer
Not Specified
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