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Amazon Marketplace Specialist – European Marketplaces

Location: NYC – In office 4 days a week

Salary Target: $70k-$75k

Our client has an E-commerce team with online marketplace presence across the US, Canada, and Europe, combining creative storytelling with data-driven strategy and operational excellence. As their European business continues to expand, they are seeking an Amazon Specialist – European Markets to support and help scale our Amazon operations across Europe.

About the Role

The Amazon Marketplace Specialist – European Marketplaces is a hands-on role supporting Amazon Seller Central operations across multiple European marketplaces. This position partners closely with the Amazon Account Manager to manage listing creation and maintenance, execute Amazon shipment creation, support account health, and ensure operational accuracy across European marketplaces.

Key Responsibilities

Listing Creation & Catalog Management

• Create, maintain, and optimize Amazon listings across European marketplaces, including SKU setup, variations, attributes, and backend data
• Manage listing updates, troubleshoot errors, and ensure content accuracy, compliance, and alignment with brand standards
• Support localized listing execution, including coordination of translations and regional requirements

Inventory & Shipment Execution

• Create and manage Amazon FBA shipments in Seller Central for European marketplaces
• Assist the Amazon Account Manager with warehouse coordination related to Amazon shipments, including documentation, timelines, and issue resolution
• Monitor shipment status and inventory availability to help ensure smooth fulfillment operations

Account Health & Compliance

• Monitor Amazon account health dashboards, performance notifications, and policy alerts
• Investigate and help resolve listing, shipment, and compliance-related issues to maintain strong account health
• Support case management and issue tracking within Seller Central

Marketplace Operations Support

• Support execution of product launches and promotional updates in collaboration with the Amazon Account Manager and Marketing Manager
• Pull and review Seller Central reports related to listings, inventory, and account performance

Process & Cross-Functional Collaboration

• Maintain operational trackers and workflows using tools such as Excel and Airtable
• Collaborate cross-functionally with Creative, Marketing, Inventory Planning, Logistics, and Global teams to support European marketplace initiatives

What You’ll Bring

1–3 years of experience in eCommerce, digital retail, or marketplace operations

Amazon Seller Central experience preferred

Experience managing product data, listings, or digital catalogs with a strong attention to detail

Exposure to operational workflows such as order processing, inventory coordination, or fulfillment support

Strong organizational skills and ability to manage multiple tasks in a fast-paced environment

Analytical mindset with comfort working in spreadsheets and pulling basic performance reports

Clear written and verbal communication skills and ability to collaborate cross-functionally

Experience with the EU online marketplaces is a plus

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state,

and local laws and/or security clearance requirements.

Company Overview

After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60’s florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.

Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.

Put that extra pep in your step, JOIN THE FLOCK!

Position Summary:

Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing.

The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.

Responsibilities

• Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation

• Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices

• Assist with customer outreach efforts and support initiatives to drive foot traffic to the store

• Maintain strong product knowledge to support sales associates and enhance the customer experience

• Assist with visual merchandising and help conceptualize and execute store window displays

• Provide input on store orders by sharing observations of customer behavior and local sales trends

• Support inventory management, including organizing back stock and restocking the sales floor as needed

• Assist the Store Manager with interviewing, training, and supporting sales staff development

• Provide guidance to sales associates on brand awareness and service techniques

• Support the Store Manager in establishing and maintaining positive community relationships

• Partner with the Store Manager to plan and execute in-store events

• Model professionalism, integrity, and brand values in all interactions

• Assist in executing plans and procedures to ensure smooth store operations

• Uphold and support company standards, policies, and procedures

Qualifications

• 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience

•Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships

• Ability to be accountable and take ownership of actions in achieving goals

• Strong team building and leadership skills

• Excellent verbal and written communication skills

• Thorough knowledge of retail store operations

• Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed

• Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed

• Ability to work a flexible schedule including days, evenings, weekends, and holidays

Compensation

At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

Equal Employment Opportunity Statement

Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation

We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

Employment Eligibility

Pink Chicken participates in the U.S. Department of Homeland Security’s E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.

About Role

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. Our Bespoke division provides a luxury one on one shopping experience for customized engagement rings and wedding bands. We are seeking a Sales Manager to lead a team of bespoke diamond specialists. The Bespoke Sales Manager will be responsible for elevating the client experience for custom bridal pieces. You will play a pivotal role in managing our sales team, driving growth, growing client relationships and ensuring exceptional customer experiences. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.

Responsibilities

Sales

• Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual sales plans
• Deepen client relationships by delivering a personalized and elevated experience that builds loyalty
• Manage and motivate the team to consistently achieve or exceed sales targets
• Develop sales tactics with the sales team to increase closing rate
• Ensure the team follows CRM guidelines and maintains consistent and timely communication with clients
• Lead client development strategies to cultivate new clients
• Drive business through key product pillars and KPIs

Service

• Execute in all things with a client-centric approach
• Handle all customer escalations across Bespoke and fine jewelry
• Lead, model and coach based on client feedback and elevate the Ring Concierge experience
• Provide management presence in the showroom or boutique, coaching the team and ensuring the highest standards of client experience are being delivered at all times
• Optimize hospitality to create unique experiences
• Take action on client feedback to improve customer service
• In tandem with the customer care team, handle all client escalations promptly and effectively, ensuring their concerns and issues are addressed in a timely manner

Talent

• Attract, hire, and retain top talent to cultivate a climate of high performance
• Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance
• Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results
• Utilize training and development opportunities to effectively support growth and development to drive performance

Operations

• Oversee team inboxes to ensure timely, high-quality client communication
• Hold the team accountable to response-time and follow-up expectations
• Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement
• Ensure exceptional operational support to drive sales and service
• Manage efficient back of house and ensure consistency with established operational procedures
• Identify and execute efficiencies and best practices
• Ensure compliance with all internal control procedures
• Act as liaison between sourcing, production team and sales team as well as to other departments within the company

About You

• Excellent communication and interpersonal skills to build rapport with clients and provide exceptional customer service
• Deep knowledge of diamonds, including quality assessment, grading, and industry standards
• Passion for luxury products, fashion trends, and a keen eye for design aesthetics
• Strong analytical skills to interpret sales data and make data-driven decisions
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment

Requirements

• 10-15 years of experience in luxury sales, preferably in the diamond or high-end jewelry industry, with a minimum of 3-5 years of experience in a managerial role
• Strong leadership and team management skills, with the ability to inspire and motivate sales professionals
• Proficiency in CRM software or other sales tools
• Accredited Jewelry Professional or Graduate Gemologist degree from GIA, a plus

Details

• Full-time role, based between our Midtown NYC office and our SoHo boutique
• Showroom Hours: 9:00 am to 6:00 pm and SoHo boutique retail hours as needed
• 401k with employer match program
• Generous employee discounts on our fine jewelry
• Paid time off, including an extra allowance of 3 days annually for religious observances
• The salary for this position is $130,000 commensurate with experience

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA – a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

The Senior Manager of eCommerce, Dickies is responsible for leading, executing, and communicating the strategic vision for Dickies’ digital business. Reporting to the Senior Director of eCommerce (Dickies, Billabong, Quiksilver), this role owns in-season go-to-market execution while partnering cross-functionally to optimize conversion, revenue, and overall site performance.

This is a highly collaborative, hands-on leadership role for a self-starter who thrives in a fast-paced digital environment and brings a strong point of view on consumer experience, site merchandising, and brand storytelling.

How You’ll Contribute

• Drive the overall site experience, owning site merchandising strategy to optimize revenue, conversion rate, average order value, units per transaction, and customer engagement through both curated and automated merchandising.

• Serve as a key cross-functional partner to Brand, Creative, Buying, Planning, and Marketing.

• Own financial performance of , including accountability for KPIs across CVR, AOV, and UPT.

• Partner on in-season GTM activations and calendars, managing product launch execution and promotions.

• Lead content planning and management of themes within Shopify.

• Own site calendars and weekly, monthly, and quarterly updates to drive sales goals.

• Own the end-to-end product launch process for the site.

• Partner on product lifecycle from launch through markdown and clearance.

• Oversee promotional activations and on-site execution.

• Deliver weekly, monthly, and seasonal reporting.

• Identify and execute site enhancements to improve conversion.

• Support marketplace initiatives as needed.

• Lead, coach, and manage direct reports.

What You Bring to the Team

• 8+ years of eCommerce, digital merchandising, and site performance ownership.

• 3+ years of people management experience.

• Strong background in eCommerce and DTC business management.

• Highly organized with the ability to manage multiple priorities.

• Strong analytical and communication skills.

• Advanced Excel proficiency.

• Experience with Shopify, ERP systems, PM tools, and analytics platforms.

• Strong understanding of apparel, fashion, and/or action sports markets.

Why Join o5 group

• Medical, Dental, and Vision benefits.

• 401(k) and company-paid life insurance.

• Paid Time Off (PTO) and company holidays.

• Commuter benefits.

• Hybrid/flexible schedule.

• Family-oriented culture.

• Commitment to responsibility and sustainability.

Who we are:

Ellis Brooklyn is an award-winning, sustainable fragrance brand. Since 2015, we've been creating fine fragrances from a different perspective, focusing on modern innovations, quality ingredients and a modern approach to our everyday fragrances. We are looking for a hungry, pop culture aware and analytical marketer who loves driving pop culture conversations.

Who You Are:

As the Director of PR, Partnerships and Influencer, you will be a part of an innovative, fast-paced team dedicated to producing exciting and engaging experiences that reflect Ellis Brooklyn's brand values. You will help drive and lead the ideation, planning, and execution for next-gen influencer marketing and PR communications for both evergreen and 360 campaigns across all parts of the marketing funnel from awareness to conversion. You’ll spearhead collaboration across key stakeholders like PR, Marketing, Social Media, IRL/Partnerships, Retail and Brand DTC to ensure we’re maximizing our influencer programs to drive brand love and affinity and deliver on our key business objectives.

This position requires a candidate with a deep understanding of the modern PR and influencer landscape with their finger on the pulse of who’s who and who’s upcoming in beauty, skincare and culture balanced with sharp analytical capabilities and can make data-informed decisions and recommendations. You will report to the VP, Digital Marketing and work with the Founder-CEO. This position also manages an associate director, senior manager, associate manager and coordinator, as well as oversees the digital marketing intern.

Responsibilities:

• Partner with VP Digital Marketing to architect and oversee paid and organic influencer marketing strategy for all key product launches and help develop big picture, “always-on” strategy for ongoing, evergreen marketing campaigns as well as brand and retail moments

• Drive accelerated growth and build brand advocacy via influencer/creator led social and digital communications

• Lead all brand PR strategy and communications.

• Lead all paid partner partnerships and campaigns, work with Senior Manager for flawless execution of campaigns from contracts, negotiations, talent and content briefing and final delivery of content

• Lead and support key influencer, consumer and brand events and experiences, ensuring activations are supported through key influencer partnerships.

• Lead and create a disruptive organic mailing strategy, overseeing campaign mailer ideation, new influencer outreach and daily send outs

• Drive execution of strategy, process and oversee 360 influencer led paid social content. Partner with paid media and organic social team to develop and maximize engagement-driving and revenue-driving content. Partner and liaise with commercial teams (Direct to Consumer (DTC) and retail) to build revenue-driving and storytelling influencer partnerships that support the key business goals

• Oversee brand’s VIP and Celebrity programming, identifying up and coming talent and building relationships on behalf of the brand

• Utilize influencer analytics platforms and survey competitive landscape to share insights and trends to create data-driven strategies and best in class programming

• Drive and lead the development of comprehensive global influencer toolkits for international guidance and implementation including but not limited to Influencer and Partner Guidelines, Briefs, Tools/Collateral, Mailers. Support international market influencer planning and act as a liaison to HQ for go to market influencer strategies

• Help develop standards, expertise and best practices within paid and organic Influencer to inform and scale across all marketing and channel platforms. Establish rules of the road within and outside of the influencer marketing department, help create and implement processes and timelines and own big picture 360 go to market strategy

• Work with VP of Digital Marketing to evolve our reporting and analytics. Lead weekly, monthly, and quarterly reports inclusive of retailer, global, marketing campaign, influencer social media results and provide insights, recommendations with a laser focus on meeting and exceeding KPI’s

• Collaborate with Ecommerce team to execute integrated campaigns across paid, earned and owned channels and to ensure that influencer strategy is aligned with brand priorities

• Reinvent and rethink “how things have always been done” - continuously propose fresh creative ideas while analyzing data and consumer trends to identify relevant opportunities that challenge status quo

Qualifications/Experience:

• 12+ years of relevant work experience in PR communications, influencer marketing and PR or related role including direct experience owning and operating high-growth influencer programs

• Must have experience managing multiple members of a team in the beauty space.

• A deep understanding of the social media and digital press/communications landscape, their unique audiences and how to use them to maximize branding and marketing efforts; a general understanding of digital marketing and affiliate marketing

• An ability to manage valuable relationships and collaborate with both internal and external partners

• Have a strong aesthetic judgment; can convey ideas in a clear and precise way without losing the essence of the brand; have a solid understanding of the brand demographic and what style of content will work best with the brand’s overall aesthetic.

• Strong organizational skills, detail oriented; ability to multitask and work in a fast paced environment, creative, initiative driven self-starter who can take an idea and run with it.

• Excellent communication skills

• Understanding of global/regional differences

• Exceptional drive, time management skills and interpersonal relations

• Experience with analytics software, content management systems and SEO tools. Experience with Tribe Dynamics highly preferred

• Must be comfortable working in a fast-paced, highly collaborative environment while working on multiple projects simultaneously

• This position is in office from Monday-Thurs in our NYC office with Fridays remote. Please note that in office schedules can change at any time.

Salary range: $145k-165k (please note that the salary range can vary based on the candidate's experience)

Ellis Brooklyn offers full-time employees:

• Medical Benefits
• 401k
• Generous Paid Time Off Policy
• Product Discounts

EEO Statement:

Ellis Brooklyn is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Job description

About: With Clarity ( ) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.

Summary: We are seeking a Sales Associate for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.

With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.

Responsibilities: As a Sales Associate, you will:

• Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
• Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
• Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized
• Prepare for client visits by liaising with our Customer Service and Operations teams
• Proactively follow up with customers to secure sales and repeat purchases
• Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
• Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
• Handling pickups and drops offs for clients
• Supports the online sales process and remote sales teams

Skills: The ideal candidate:

• Understands the jewelry sales process and delivers on high quality client experiences
• Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
• Can handle high end clientele and jewelry
• Has excellent written and verbal communication skills
• Is honest, personable, and someone of high integrity
• Is highly proficient with Gmail and Google Apps

Desired Qualifications:

• Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
• Graduate Diamonds or Graduate Gemologist preferred
• Able to work in-person full time at store location
• Willing to week Saturday and/or Sunday; 5 day workweek

Benefits:

• Competitive full time base salary
• Team bonus incentive
• Healthcare benefits
• 401k
• 2 weeks PTO

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year + Sales Commissions

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend

Ability to commute/relocate:

• New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

Our client, a contemporary apparel company, is looking for a Director of Wholesale to join their team in NYC!

Key Responsibilities

• Cultivate and maintain strong relationships with leading e-commerce partners across the U.S., Canada, and international markets.
• Develop, implement, and manage strategic growth plans for major domestic and international accounts.
• Conduct regular business analysis—weekly, monthly, and seasonally—to identify trends, opportunities, and areas for improvement.
• Create, consolidate, and present pre-season strategies as well as post-season recaps to drive ongoing business success.
• Deliver quarterly business reviews highlighting best sellers, missed opportunities, and recommendations directly to client.
• Introduce innovative, out-of-the-box strategies tailored to maximize account performance and long-term growth.

Qualifications

• 10+ years of wholesale sales leadership experience.
• Established high-level relationships with key domestic and international e-commerce accounts.
• Outstanding interpersonal, communication, and presentation skills.
• Strong knowledge of the brand and the broader contemporary fashion market.
• Highly motivated, organized, and results-driven with demonstrated leadership abilities.

A renowned luxury brand is seeking a Finance Manager to support its expanding retail footprint in the Americas. Reporting to the Finance Director, this highly collaborative role will drive day-to-day retail finance operations, ensuring timely reporting, strong cost and expense management and data-driven insights.

Working closely with senior leadership across the organization and external accounting partners, the Finance Manager will add value by strengthening processes, enhancing financial visibility, and supporting the brand’s continued growth.

This is a fully in-office position in NYC.

Responsibilities:

• Lead day-to-day finance operations across all U.S. subsidiaries, ensuring accurate reporting and strong documentation
• Own monthly financial reporting and analysis (turnover, P&L, margins, expenses) and providing actionable recommendations
• Drive budgeting, forecasting, reforecasting, and cash flow management processes in partnership with operational leadership
• Oversee cost control initiatives, store-level balance sheet reviews, intercompany transactions, and commission/bonus calculations in collaboration with HR
• Manage inventory financial oversight, including stock analysis, turnover tracking, lifecycle review, physical inventories, and optimization of stock distribution across boutiques
• Support tax compliance and internal controls by coordinating with external advisors on income and sales tax filings while continuously enhancing financial processes, KPIs, and risk mitigation practices

Qualifications:

• Bachelor’s degree in finance, accounting, economics, or related field
• Minimum 3 years of relevant experience, ideally in luxury, retail, fashion or consumer goods
• Excellent written and verbal communication skills with the ability to partner across functions and geographies
• Highly organized, detail-oriented, and capable of managing multiple priorities while delivering actionable financial insights

TOM FORD FASHION/MTM MANAGER WHOLESALE/RETAIL

About the job

Job Purpose

Reporting directly to the Made to Measure Director, and in collaboration with the Director, you will promote and advocate the continued development of MTM services through world class personalized experience. You will be responsible for optimizing the sales development of the stores and maintaining strong relationships with wholesale partners.

Tasks And Responsibilities

• Responsible for delivery of MTM sales targets as set by supervisor and the company
• Create and deliver trainings that effectively communicate the savoir-faire of our Made-to-Measure product offer and result in strong adoption and execution of retail sales team.
• Partner with Stores Team to maximize sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities.
• Monitor all MTM customers and facilitate strategies with the sales team that are focused on retention and expansion.
• Regularly visit stores to ensure shops are up to company standard.
• Act as an ambassador of the Company representing the appropriate image and style.
• Partner with DSA to ensure MTM tools are current and easily accessible for the sales team.
• Deliver operation and logistic excellence, in partnership with the director manage any issue with custom and product import, as well as after service products.
• Maintain an active presence in the local community, keep informed about business competitors, major events, and market trends.

Skills And Competencies

• Ability to talk about construction and details of a garment.
• Knowledge of fabrics and composition.
• Proven record in consistently providing and ensuring customer service that communicates luxury.
• Strong communication and presentation skills.
• Strong ability to develop relationships and partnerships at all levels in support of achieving targets, including across retail org, HQ, and department store teams.
• Ability to remain flexible and adjust priorities to handle time wisely in a fast-paced environment.

Client Experience & Development

• Elevate client experience including the development of existing clients and acquisition of new clients.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients.
• Develop and execute strategies to retain and develop top-tier clients and high-potential clients.
• Drive company CRM initiatives by supporting action plans.

Requirements

• 3-5 years of experience in made to measure required.
• Ability to travel frequently within the US and Canada.
• Experience in department store environment is a plus (not mandatory)
• Strong entrepreneurial spirit, initiative, and commercial ability.
• Deep knowledge of the luxury industry with a high level of fashion sensitivity
• The hiring range for the position goes from $90,000-$110,000 annually, plus clothing allowance. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience.
• Must reside in the NYC metro area.

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

Job Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Expected hours: 20 – 40 per week