Intercom Fin Ai Agent Jobs in Usa

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About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you’ll be working on:

• Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
• Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
• Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
• Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
• Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
• Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
• Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
• Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
• Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you’ll bring to the team:

• Bachelor’s degree in Engineering, Construction Management, or a related technical discipline
• 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
• Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
• Proven experience establishing and enforcing scheduling standards across multi-project portfolios
• Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
• Experience integrating schedule and cost data to inform leadership decisions
• Demonstrated leadership managing and guiding scheduling teams and external service providers
• Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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About FalkorDB

FalkorDB is the world’s fastest graph database, engineered for real-time, high-scale enterprise applications. We are the engine behind the next generation of cybersecurity, fraud detection, and AI-driven systems. As we scale our footprint, we are looking for a foundational sales leader to own the Bay Area and drive our enterprise expansion.

The Role

We are seeking an Enterprise Hunter not a "Farmer." You are a high-octane sales professional with a track record of crushing quotas in the deep-tech software space. You don’t just manage a territory; you dominate it.

You will be responsible for navigating complex, technical sales cycles and building strategic partnerships with the most innovative companies in the world. This is a high-impact role for someone who thrives on the hunt and wants to shape the GTM strategy of a category-defining company.

What You’ll Do

• Drive New Business: Execute a ruthless territory plan to acquire "new logo" enterprise accounts across Cybersecurity, Infrastructure, and AI.
• Navigate Technical Cycles: Lead complex, POC-driven sales motions, moving seamlessly between developer-level technical deep dives and executive-level value propositions.
• Multi-Thread Strategic Deals: Build deep relationships with CTOs, VPs of R&D, and Architects to ensure FalkorDB is the standard for their infrastructure.
• Scale the GTM: Partner with Product and Marketing to refine our messaging and contribute to the regional growth playbook.
• Forecast with Precision: Maintain rigorous CRM hygiene and provide predictable revenue forecasting.

What We’re Looking For

• The Track Record: 5+ years of quota-carrying experience in enterprise software, consistently landing in the top 10% of your peer group.
• Technical Fluency: You speak the language of infrastructure, databases, and developer tools. You aren't afraid to get your hands dirty in a discovery session.
• Strategic Agility: Experience managing 6–12 month sales cycles with a "win-fast" mentality.
• The Startup Mindset: You excel in high-accountability, low-bureaucracy environments. You see a lack of process as an opportunity to build one.
• The Network: A pre-existing network within the Bay Area tech ecosystem is a significant advantage.

The "Edge" (Preferred Experience)

• Direct experience selling Graph Technology or high-performance data platforms.
• Background in Open Source business models or hybrid SaaS/On-prem environments.
• Experience at high-growth icons like Neo4j, MongoDB, Snowflake, Redis, or Databricks.

Why FalkorDB?

• Product Superiority: Sell a product with undeniable technical benchmarks and clear market differentiation.
• Uncapped Upside: A competitive compensation plan designed to reward over-achievement.
• Influence: Direct access to founders and the ability to influence the product roadmap.
• Growth: The opportunity to be one of the first boots on the ground in our most critical market.

Job Type: Full-time

Enterprise AE x2 - NYC

AI Cybersecurity | Series B | Early GTM

We are partnered with a fast-growing AI-native startup disrupting the ITDR space. Just closed their Series B, attracting the attention of some of the most influential CEOs in the F100.

Opportunity to be one of the first 10 sales people, aggressive growth and high ownership culture.

The Role

Close six-figure enterprise deals end-to-end

Build pipeline from scratch with creative outbound

Influence product and sales strategy as you grow

You

3+ years B2B SaaS enterprise cybersecurity sales

Proven six-figure deal closer, comfortable with execs and technical buyers

Creative, autonomous hunter who thrives in early-stage teams

Sound interesting? Apply now to find out more.

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley: Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveriesany delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.

What You'll Do:

Delivery Recovery & Issue Resolution:

• Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
• Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
• Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
• Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
• Track recovery requests accurately across various RFC-specific systems and databases.
• Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.

VIP & Escalation Support:

• Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
• Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
• Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
• Process recovery requests strictly within established response time windows to minimize customer wait times.
• Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
• Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).

Cross-Functional Operations & Multi-Channel Support:

• Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
• Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
• Execute escalation management protocols effectively when issues exceed standard resolution parameters.
• Maintain a proactive service model focused on issue prevention rather than just reaction.
• Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
• Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.

Store & Customer Partnership:

• Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
• Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
• Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
• Complete any additional tasks or special projects assigned by management to support operational goals.

What You Bring:

• Legally authorized to work in the US
• At least 18 years old
• 1-2 years' experience in fast-paced environments, bilingual preferred
• Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
• Strong problem-solving skills, attention to detail while working in a fast-paced environment
• Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
• Ability to work flexible hours, including weekends and holidays. Shifts may vary depending on schedule and business needs: Tuesday-Saturday: 7:30 am to 4:30 pm and/or 10 am to 7 pm
• Maintain reliable attendance
• Thrive in a team environment

What's In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.