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We have an exciting opportunity for a Head of Legal Managed Services (Konexo US) at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Head of Legal Managed Services is responsible for the strategy, growth, and delivery of Konexo’s legal managed services offerings. This leader will own the end-to-end lifecycle of managed services engagements, from solution design and pricing through delivery, optimization, and expansion, working closely with clients, internal stakeholders, global colleagues, sales teams, and delivery leaders.
This role requires a strong combination of commercial judgment, operational leadership, and client-facing experience.
Responsibilities and Duties:
- Lead the development and growth of Konexo’s legal managed services portfolio, including recurring and large-scale legal delivery programs.
- Design scalable service offerings with clear scope, pricing models, and delivery frameworks.
- Oversee delivery of managed services engagements, ensuring quality, efficiency, and client satisfaction.
- Serve as an executive sponsor for key clients and build and maintain senior-level relationships.
- Partner with sales, finance, and leadership to support revenue growth, margin management, and forecasting.
- Embed technology, automation, and AI into managed services delivery in collaboration with Konexo’s innovation teams.
- Build and lead a high-performing, multidisciplinary team across legal delivery, project management, and operations.
- Collaborate with other US and Global Konexo team members and Eversheds Sutherland colleagues to bring the best of Konexo to clients.
- Represent Konexo in the market and at industry events and client forums, sharing insights, helping to build brand awareness and deepen relationships.
Knowledge, Skills and Abilities:
- Bachelor’s degree required.
- Advanced degree is a plus: J.D. or M.B.A. (bar admission not required for this role)
- 12+ years in legal services, ALSPs, consulting, or other professional services
- Experience in an ALSP, Big 4 legal services, or law-firm-affiliated managed services environment.
- Experience leading managed services or recurring service delivery programs.
- Strong background working with corporate legal departments.
- Experience managing teams and senior‑level client relationships.
- Familiarity with technology‑enabled legal delivery (automation, AI, workflow tools).
- Prior financial oversight or P&L responsibility preferred.
- Strong leadership and team‑building skills.
- Clear, confident communication with senior stakeholders.
- Ability to design and manage service delivery processes.
- Comfortable with data, technology, and efficiency improvements.
- Strong client‑relationship and problem‑solving skills.
- Ability to manage multiple priorities in a fast‑moving environment.
This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $195,000 - $285,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Business Solutions Manager Overview:
This role focuses on opportunity intake, portfolio transparency, resource coordination, and executive reporting, ensuring leadership has the insights needed to make informed decisions.
By strengthening portfolio systems, financial visibility, and governance readiness, the BSM helps create the structure and clarity that enables delivery teams to operate efficiently and successfully.
Key Responsibilities
Portfolio & Opportunity Management
- Lead early-stage opportunity intake and evaluation, including development and review of Initial Project Assessments (IPAs).
- Manage and maintain opportunity and demand data within enterprise portfolio management tools (e.g., Clarity or similar PPM platforms).
- Coordinate the development of Rough Order of Magnitude (ROM) estimates in partnership with business and delivery stakeholders.
- Maintain portfolio-level visibility across initiatives, demand, and capacity to support strategic planning and prioritization.
Financial & Resource Management
- Coordinate project manager and business analyst resource requests in collaboration with Enterprise PMO teams.
- Perform portfolio-level financial analysis, including forecasting, budget tracking, and funding scenario modeling.
- Support annual planning cycles, mid-year cost reviews, and year-end financial close activities.
- Provide financial insights that inform prioritization decisions, trade-offs, and change control discussions.
Reporting & Governance
- Develop and maintain executive-level reporting, including Agile and portfolio performance dashboards.
- Ensure initiatives meet governance readiness standards prior to entering approval or decision forums.
- Partner with stakeholders to improve data quality, transparency, and consistency across portfolio reporting tools.
- Facilitate portfolio governance meetings and support executive decision-making forums.
Stakeholder Collaboration
- Serve as a key liaison between business leaders, Business Solution Partners, Enterprise PMO, and delivery teams.
- Provide guidance on prioritization, funding strategies, resource allocation, and portfolio impacts.
- Promote consistent adoption of enterprise portfolio management and governance practices.
Required Qualifications
- Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent professional experience.
- Experience in portfolio management, PMO operations, financial analysis, or enterprise program delivery environments.
- Strong analytical skills with the ability to translate complex data into clear, executive-level insights.
- Experience with portfolio management or financial tracking tools (e.g., Clarity or other PPM platforms).
- Demonstrated ability to build relationships and influence stakeholders without direct authority.
Preferred Qualifications
- Experience within healthcare, insurance, or other highly regulated enterprise environments.
- Familiarity with Agile delivery frameworks and portfolio reporting practices.
- Prior experience supporting enterprise planning cycles or governance forums.
- Role: QE Solution Architect
- Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
- Experience: 14 + Years.
- Location: Houston TX.
Role Summary
We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.
Key Responsibilities:
1. AI-Enabled QE Solutioning (Primary Charter)
- Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
- Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
- Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
- Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
- Establish governance for responsible AI usage in QE.
2. Strategic Projects, Pilots & Account Mining
- Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
- Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
- Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
- Develop account-specific AI roadmaps, maturity models, and transformation charters.
3. Solutioning & Pre-Sales Leadership
- Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
- Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
- Represent QE in orals, client demos, and AI capability walk-throughs.
- Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.
4. Quality Engineering Leadership
- Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
- Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
- Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.
5. Collaboration, Governance & Delivery Alignment
- Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
- Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
- Align solutions with organizational cost models, margin expectations, and client value realization frameworks.
Required Skills & Experience
- 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
- Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
- Demonstrated experience leading client-facing AI pilots/PoVs.
- Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
- Excellent communication, storytelling, and stakeholder influence skills.
- Experience working with bid teams and large transformation programs.
Preferred Skills / Certifications
- Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
- exposure to performance engineering, application security, and DevOps pipelines.
- Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.
Senior Solution Architect
Location: Hybrid – Chicagoland HQ or Springfield, IL
Employment Type: Full-Time / Permanent
Organization: Consulting Services / Service Delivery
About the Role
We are seeking a Senior Solution Architect who brings both strategic advisory capability and hands-on technical depth across modern enterprise platforms. This is a client-facing leadership role responsible for shaping solution strategy, influencing executive stakeholders, and guiding the delivery of scalable, future-ready architectures.
This role plays a key part in business development, helping craft proposals, solution estimates, resource models, and architectural roadmaps for complex enterprise engagements.
What You’ll Do
- Lead solution architecture for large-scale initiatives ($3M–$30M), balancing quick wins with long-term sustainability.
- Translate business needs into clear technical strategies and architecture roadmaps.
- Drive end-to-end solution design across backend, frontend, DevOps, infrastructure, and cloud ecosystems.
- Act as a trusted advisor to clients and executives—communicating decisions with clarity and confidence.
- Architect solutions leveraging the Microsoft ecosystem (Azure, MS SQL, Dataverse, Dynamics, Power Platform, M365).
- Apply integration patterns, microservices, distributed systems, and resilience design principles.
- Partner closely with Product, Delivery, and Client teams to ensure alignment and execution success.
- Support proposal development, estimation, and technical pre-sales conversations.
- Mentor architects and technical delivery teams; promote reusable frameworks and reference architectures.
- Embed governance, compliance, and security standards into solution designs.
What You Bring
- 20+ years of enterprise technology experience.
- 10+ years solutioning and estimating complex architectures, ideally in a consulting or professional services environment.
- Proven leadership designing and guiding multi-disciplinary technical teams.
- Deep technical expertise across:
- Cloud (Azure preferred)
- Integration architecture & distributed systems
- Backend & frontend platforms
- DevOps, CI/CD, Infrastructure-as-Code
- Modern data and API design patterns
- Strong executive communication and stakeholder influence skills.
- Ability to work in ambiguous, high-stakes environments with pace and confidence.
Nice to Have
- Advanced degree in CS, Engineering, or related field
- Microsoft / Azure / Dynamics / Architecture Certifications
- Experience delivering digital transformation initiatives across multiple industries
- Published thought leadership or conference speaking background
Core Impact Areas
- Strategic Solution Architecture
- Client Advisory
- Proposal & Estimation Leadership
- Enterprise Integration Strategy
- Governance & Architecture Standards
- Cross-Functional Collaboration
- Delivery Oversight
- Risk Analysis
- Roadmapping & Innovation Enablement
INT
About Convene Inc.
Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.
The Role
This is not a demo-only role.
You'll sit at the intersection of sales, delivery, and strategy—owning how Salesforce solutions are shaped, positioned, and scoped during the sales cycle.
You'll partner closely with sales and delivery teams to lead discovery, design solutions, and build trust with clients—ensuring we win work that we can deliver successfully.
What You'll Do
- Lead discovery sessions to understand client needs, challenges, and goals
- Design scalable Salesforce solutions across Sales, Service, and/or Experience Cloud
- Translate business requirements into clear solution approaches and architectures
- Support deal strategy, scoping, and solution positioning alongside sales
- Deliver tailored demos, workshops, and solution walkthroughs
- Ensure alignment between presales commitments and delivery capabilities
- Contribute to reusable assets, playbooks, and solution frameworks
What We're Looking For
- 5+ years of Salesforce experience in consulting, solutioning, or presales
- Strong knowledge of Salesforce platform capabilities and architecture
- Experience designing end-to-end solutions (not just features)
- Ability to lead discovery and communicate effectively with both business and technical stakeholders
- Strong storytelling and presentation skills
- Experience working in a Salesforce partner or consulting environment
- Salesforce certifications (Admin, Platform App Builder, Sales/Service Cloud Consultant, etc.)
- Multi-cloud implementation experience
- Familiarity with integrations and enterprise architecture
- Experience working with nearshore or distributed delivery teams
Why Convene
- High-impact role shaping a growing Salesforce practice
- Direct collaboration with leadership—no siloed presales structure
- Focus on quality deals and real outcomes, not volume selling
- Flexible, fast-moving environment with room to build and influence
What Success Looks Like
- Clear, realistic scopes aligned with delivery
- Increased client trust early in the sales cycle
- Scalable, repeatable solution patterns
- Proposal win rate
- Salesforce consulting revenue growth
- Client confidence in pre-sales phase
- Contribution to pipeline expansion
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
The ideal candidate will have extensive experience in ERP/CRM systems and a strong understanding of industry-standard architecture models.
Responsibilities: Lead technical development and documentation of architecture strategies and standards.
Design, analyze, document, and develop technical architecture for enterprise-level applications and systems.
Implement solution architecture by building components and custom designs.
Identify, analyze, recommend, and implement improvements in system architectures.
Conduct technical feasibility and impact analysis for software architecture or solution selection.
Lead design reviews and participate in new technology adoption in ERP/CRM.
Ensure proposed solutions offer a winning value proposition during deal pursuits.
Supervise software architects in developing system recommendation documents.
Provide guidance on process and technology improvements to achieve agility and quick results.
Requirements: Experience in leading large projects and developing architecture strategies.
Strong knowledge of ERP/CRM systems and cloud-based infrastructures.
Ability to perform technical feasibility and impact analysis.
Proficiency in integrating ERP/CRM with external systems using APIs.
Experience working in Agile methodology.
Required Skills: Proactively identifying solutions for technical issues.
Ability to estimate project effort based on requirements.
Interface with other teams and designers effectively.
Strong problem-solving skills and ability to work under pressure.
Excellent communication and presentation skills.
Preferred Skills: Familiarity with new features of ERP/CRM ecosystems.
Focus on performance improvement and security aspects of applications.
Knowledge of HTML/HTML5, CSS, XML, AJAX, and web services.
Experience with Google APIs and JavaScript frameworks.
This is a 18+months contract opportunity with long-term potential and is located in Chicago IL / Addison TX / Charlotte NC (Hybrid).
Please review the job description below and contact me ASAP if you are interested.
Job ID:26-08859 Pay Range: $75
- $78/hour.
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: Define an architectural vision and solution architecture that aligns with business strategy, enterprise architecture principles, and technology platform choices.
Articulate the solution intent and operating environment, identify primary systems/subsystems and their interfaces, and define non-functional requirements.
Ensure solutions are fit for purpose by collaborating with stakeholders and vendors, while assessing the impact of strategic design decisions.
Work closely with both business and technology teams to shape the solution intent and architectural vision.
Rapidly develop high-level architecture designs, refining details as business requirements evolve; ensure designs are modular, flexible, and adaptable.
Apply best practices, templates, and documentation standards to produce architectural designs.
Partner with Product Managers/Owners to plan and prioritize technology-focused backlog items for the architecture runway.
Provide clarity to development teams on architectural aspects, offering solution options to overcome impediments.
Conduct design reviews to confirm all non-functional requirements are met (e.g., security, performance, scalability, usability, reliability).
Key Requirements and Technology Experience: Key Skills; Solution Architecture, Commercial Banking, Payments, Microservices, Cloud Architecture 10+ years’ experience in Banking/Financial Services technology.
Strong Commercial Banking domain knowledge in Corporate Payments, Commercial Card, Corporate Channels, Accounting Services, and Liquidity Management.
Solid understanding of SDLC methodologies (Waterfall and Agile).
Strong business partner engagement and coordination skills.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Analytical thinking, attention to detail, problem-solving, and innovative mindset.
Ability to translate complex concepts into multiple architectural views for different audiences.
Broad IT knowledge, including financial software, middleware, and databases.
Skilled at interpreting business needs and applying innovative technology solutions.
Ability to drive shared service strategies and foster a performance culture.
Commitment to continuous improvement of products, processes, and tools.
Expertise in API design, microservices, and integration platforms.
Experience with cloud platforms (AWS, Azure, GCP).
Familiarity with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes).
Strong understanding of application architecture in modern development languages, including Java, .NET (C#), Python, and JavaScript/TypeScript frameworks (e.g., Angular, React).
Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions.
If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc.
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.
To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Key Responsibilities:
Client & Stakeholder Engagement:
Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.
Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.
Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.
Solution Design & Workflow Analysis:
Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.
Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.
Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.
Implementation & Solution Management:
Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.
Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.
Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.
Required Qualifications:
Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.
Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.
Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.
Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.
Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.