Information Technology Jobs in None, NJ
891 positions found — Page 12
About G2 Digital
G2 Digital is the online gaming division of G2 Gaming and the team behind Vegas Club Casino, our real‑money online casino brand. Built by industry experts across land‑based and digital gaming, we focus on delivering exceptional, player‑first online casino experiences.
We design and operate regulated digital gaming platforms that combine intuitive design, engaging content, and trusted technology. Our mission is to create seamless, entertaining, and secure online gaming environments grounded in responsible gaming and the highest regulatory standards
Role Overview
The Customer Operations Associate plays a central role in protecting the integrity of our platform while delivering outstanding support to players. This is a hands‑on operational role that blends customer service, fraud prevention, payments operations, and regulatory compliance in a fast‑paced environment.
This role must be performed physically within New Jersey and primarily supports operations for the NJ market. As the company grows and enters additional regulated jurisdictions, the Associate may also support operational needs for new markets in alignment with expansion plans. Shifts rotate monthly between morning and evening schedules, and weekend availability is required.
What You’ll Do
Player Support & Experience
- Deliver high‑quality support to players across email, live chat, and phone, ensuring every interaction is handled with professionalism, clarity, and empathy.
- Resolve account, payment, gameplay, and technical issues by taking ownership of each case and guiding players through solutions.
- Maintain accurate, detailed case notes in the CRM to ensure full visibility and continuity across teams.
- Identify situations requiring deeper investigation or regulatory review and escalate them promptly to the appropriate Associates.
Fraud Monitoring & Risk Management
- Monitor real‑time player activity to detect fraud, bonus abuse, account takeover attempts, and other risk behaviors in the market.
- Conduct thorough investigations using internal tools, risk platforms, and transaction‑monitoring systems to validate player behavior and protect platform integrity.
- Take decisive action on accounts—including holds, verifications, and closures—in accordance with internal policies and jurisdiction-specific regulations.
- Contribute to the evolution of fraud‑detection rules, workflows, and best practices by sharing insights and identifying emerging patterns.
Payments & Transaction Operations
- Process deposits, withdrawals, chargebacks, and disputes with precision, ensuring timely and accurate handling of all financial transactions.
- Perform KYC/AML checks and verify player documentation to meet regulatory and internal compliance standards.
- Assist in troubleshooting failed transactions, resolve anomalies, and ensure smooth payment flows.
- Maintain organized, audit‑ready records of all payment actions to support compliance, reporting, and internal controls.
Regulatory Compliance & Reporting
- Operate in full alignment with NJDGE requirements, ensuring every action meets regulatory expectations.
- Support mandatory reporting processes, including internal suspicious activity reports (ISARs), fraud logs, and responsible‑gaming escalations.
- Uphold strict confidentiality, data‑protection standards, and secure handling of sensitive player information.
Cross‑Functional Collaboration
- Partner closely with Marketing, Compliance and Product teams to resolve issues and enhance operational workflows.
- Provide actionable insights on recurring player issues, platform friction points, and opportunities to improve the overall player experience.
- Participate in ongoing training, contribute to internal knowledge bases, and help strengthen operational excellence across the team.
Required Qualifications:
- Experience in online gaming operations, fraud prevention, payments, or high‑volume customer support.
- Proven ability to operate in a fast‑paced, highly regulated environment while maintaining exceptional attention to detail.
- Strong analytical skills with the ability to identify behavioral patterns, detect anomalies, and make sound decisions under pressure.
- Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
- Flexibility to work rotating shifts—including evenings, weekends, and holidays—as required in 24/7 gaming operations.
- Must be a current New Jersey resident and able to work on‑site in NJ.
Preferred Qualifications:
- Minimum 2 years of experience in online casino operations or a closely related area (fraud, payments, risk, or customer operations).
- Hold a New Jersey Casino License.
- Knowledge of NJDGE regulatory frameworks.
- Familiarity with KYC/AML processes, chargebacks, and risk‑management tools.
***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***
Robert Half's retail client has an exciting Graphic Designer opportunity available! This position is an ongoing contract and is 3 days/week onsite in Northern NJ (Morris County).
Responsibilities:
- Develop original concepts and designs for print and digital media, including brand launches, POS materials, web banners, social media assets, event signage, and catalogs.
- Resize and adapt approved designs for various formats while maintaining brand consistency.
- Perform photo retouching, color correction, and image manipulation.
- Prepare press-ready files for print and ensure compliance with legal guidelines.
- Support cross-departmental design needs as required.
Requirements:
- Degree in Graphic Design or related field; portfolio required.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Experience creating social media graphics (Facebook, Instagram).
- Strong layout, typography, and organizational skills.
- Ability to multitask, prioritize, and work independently or collaboratively.
***This is a long-term contract position with the potential to convert full-time and is ONSITE 3 days/week in Northern NJ***
The salary range for this position is 22 to 24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.
My client is looking for a Senior R&D Project Manager to work onsite in their Parsippany NJ office.
This is an exciting role who will be responsible for the successful execution of product development projects. You will plan, coordinate and lead the execution of activities to ensure that the goals and objectives of the project are accomplished within the prescribed timeframe and funding parameters. This is a technical position and the candidate must have an engineering background in order to manage and contribute to the development of new products. The projects that will be managed include a mix of new product development, product line extensions, and sustaining engineering releases.
Essential Functions
- Must have the ability to implement multiple projects simultaneously outside technical area of expertise.
- Ability to balance electrical, mechanical, and software development issues at the system level
- Lead the execution of assigned product development programs in accordance with established processes and procedures.
- Lead and motivate cross-functional team performance toward the goal of completing projects according to the defined objectives.
- Develop detailed project work plans and schedules.
- Manage product requirements and traceability.
- Lead design review and risk management activities.
- Manage technical partners/ vendors supporting product development activities.
- Effectively utilize problem solving skills and techniques to identify potential issues, assess their impact, and develop and implement mitigation and resolution plans and activities.
- Employ excellent interpersonal, communication and negotiation skills with all levels of personnel and management.
- Prepare and/or manage the preparation of all required project documentation.
- Facilitate and coordinate project team meetings and management presentations as required.
Required/Preferred Education and Experience
- BS degree in Engineering required.
- Advanced degree preferred.
- 5+ years managing technical product development.
- Experience with medical device capital equipment development.
- 10+ years of experience as an engineer developing products, preferably in the medical device industry.
- PMP certification desired.
Knowledge, Skills and Abilities
- Knowledge of global standards and regulations for Design Controls, Risk Management, and Electrical Safety for Medical Devices.
- Demonstrated aptitude for successfully managing multiple projects, of varying complexity, within the specified guidelines, timeframes and budgets.
- Demonstrated understanding of electrical, mechanical, and software engineering practices at the system level.
- Experience with Scrum and Agile processes.
- Knowledge of fluid mechanics or past experience with ventilators/aspirators a plus.
The annual salary for this position is $150K-$160K. This position is eligible for an annual bonus in accordance with the company’s bonus plans. Benefits include medical, dental, vision, 401K, etc.
This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.
RESPONSIBILITIES
Claim Negotiation & Settlement
- Negotiate and communicate first- and third-party total loss settlements per company and state guidelines across multiple jurisdictions (NY, NJ, PA, MA, CT).
- Review damage estimates to confirm vehicles are total losses.
- Settle claims within individual authority; escalate or seek supervisor approval when appropriate.
- Prepare payments to vehicle owners, banks, and lease companies.
Documentation & Compliance
- Document all settlements and actions in the claim file system.
- Maintain an effective diary system on pending files to ensure timely resolution.
- Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.
Customer Communication
- Keep insureds and claimants updated on claim status and emerging issues.
- Act as an intermediary between the company, preferred vendors, and customers.
- Resolve disputes professionally, even in adversarial situations.
Vendor & Salvage Coordination
- Work directly with salvage vendors to move first-party vehicles and obtain salvage bids on third-party vehicles.
- Ensure service, loss, and expense control are always maintained.
Workflow & Adaptability
- Prioritize and handle multiple tasks simultaneously in a fast-paced environment.
- Adjust quickly to fluctuating workload.
- Participate in catastrophic claim handling as requested.
- Obtain state licenses as needed.
QUALIFICATIONS
- College degree or equivalent experience.
- 1–2 years of claims handling or related insurance experience preferred.
- Basic understanding of vehicle types, features, and terminology.
- Familiarity with vehicle financing and leasing concepts.
- Strong negotiation, conflict resolution, and customer service skills.
- Proficiency with Microsoft Office Suite and claims management systems.
- Comfortable conducting searches on auto sales sites to validate availability and pricing.
- Ability to manage high call volumes with professionalism and patience.
SALARY RANGE
The pay range for this position is $55,000 to $74,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off + 9 paid national holidays per year
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
- Annual 401(k) Employer Contribution
- Free onsite gym at our Woodbridge Location
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
- Robust health and wellness program and fitness reimbursements
- Various Paid Family leave options including Paid Parental Leave
- Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DN
Mastery Schools seeks to provide high-quality schools for every family and to create positive change in the communities we serve. Serving more than 14,000 students across Philadelphia and Camden, we aim to ensure that families and community partners recognize Mastery as a high-quality K12 public school optionand that every school has the strategies, tools, and support needed to meet its enrollment goals year-round.
The Enrollment Manager, New Jersey, supports the enrollment operations, data systems, and executing recruitment strategies for Mastery's Camden schools. The ideal candidate is highly organized, detail-oriented, and experienced in student recruitment, with strong knowledge of the Camden community landscape. They are skilled in data management and Excel/Google Sheets, possess strong problem-solving and customer service skills, and are passionate about ensuring every child has access to an excellent public education.
Duties and Responsibilities:- Collaborate with enrollment support specialists and school-based teams to drive student recruitment and re-enrollment efforts.
- Manage the claiming process for students at Mastery Schools of Camden in the Student Information System (Genesis)
- Maintain and update student enrollment records in PowerSchool Enrollment (PSE), ensuring data integrity and compliance with state and network requirements.
- Serve as the primary point of contact for New Jersey school-based staff in troubleshooting PowerSchool enrollment issues, escalating technical problems as needed.
- Ensure timely and accurate delivery of student records from PSE to eSchool, verifying data quality and resolving sync or transfer issues.
- Partner with the Data Team to advise on enrollment technology tools and practices, supporting a data-driven culture that enhances staff efficiency and student success.
- Manage the centralized re-enrollment data process for Camden schools.
- Provide ongoing training, communication, and resources to school-based teams on enrollment processes, system updates, and best practices.
- Demonstrate commitment to Mastery's mission, core values, and equity-centered culture.
- Strong data management and analysis skills
- Excellent customer service and problem-solving abilities
- Proven ability to take initiative and follow through on projects
- Strong collaboration skills and ability to build relationships across teams
- Belief in Mastery's mission and our role as a high-quality school of choice in Camden
- Curiosity about people's stories and ability to build authentic relationships across lines of difference
- Proficiency in Microsoft Office Suite (especially Excel) and Google Workspace (especially Sheets)
- Strong written and verbal communication skills
- High cultural competence and adaptability when working with diverse communities
- Bachelor's degree required
- Two to five years of professional experience in student enrollment, K12 education, community engagement, social services, or a related field
- Experience with recruitment activities such as canvassing, phone banking, and event coordination (experience in Camden strongly preferred)
- Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc.
- This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities
Enrollment Managers at Mastery can expect a starting salary between $61,000 - $72,000, based on education and experience, with opportunities for growth as your career progresses. Each offer is made in alignment with Mastery's compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist Mastery's Talent Acquisition Team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The staff counsel office of Plymouth Rock Management Company of New Jersey located in Parsippany, Woodbridge, or Mt Laurel NJ seeks a full-time attorney with an insurance defense background to handle New Jersey No Fault PIP litigation.
The attorney would be responsible for handling New Jersey PIP cases filed in Forthright. The position would require the Attorney to conduct Examinations Under Oath and attend arbitrations. The candidate must be organized, a team player, and able to handle a high volume of files and virtual appearances.
RESPONSIBILITIES
- Handle all aspects of a high volume pending of 250 or more cases.
- Conduct Examinations Under Oath.
- Attend arbitrations.
- Prepare PIP arbitration submissions and upload same to Forthright.
- Input and maintain information into case management system and ensure data integrity.
- Provides legal research, legal advice and direction to Claims.
- Handle special projects as the need arises.
QUALIFICATIONS
- Fully licensed to practice law in New Jersey.
- New York Bar admission is a plus but not required.
- Possesses at least three to five years’ relevant PIP experience.
- Possesses an ability to analyze arbitration assignments referred from Claims and prepare action plans that address legal issues and defenses.
- Possesses excellent knowledge of NJ No Fault Arbitration rules.
- Possesses an aptitude to work independently in making decisions, in file handling and communicating those decisions to the proper parties.
- Must be able to work in a paperless environment.
- Possesses strong computer skills with working knowledge of MS Word and Outlook.
SALARY RANGE
The pay range for this position is $107,500 to $134,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
- Annual 401(k) Employer Contribution
- Free onsite gym and health center at our Woodbridge Location
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
- Robust health and wellness program and fitness reimbursements
- Various Paid Family leave options including Paid Parental Leave
- Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
The staff counsel office of Plymouth Rock Management Company of New Jersey located in Parsippany, Woodbridge, or Mt Laurel NJ seeks a full-time attorney with an insurance defense background to handle New Jersey No Fault PIP litigation.
The senior attorney would be responsible for handling New Jersey PIP cases filed in Forthright. The position would require the Attorney to conduct Examinations Under Oath and attend arbitrations. The candidate must be organized, a team player, and able to handle a high volume of files and virtual appearances.
RESPONSIBILITIES
- Handle all aspects of a high volume pending of 250 or more cases.
- Conduct Examinations Under Oath.
- Attend arbitrations.
- Prepare PIP arbitration submissions and upload same to Forthright.
- Input and maintain information into case management system and ensure data integrity.
- Provides legal research, legal advice and direction to Claims.
- Handle special projects as the need arises.
QUALIFICATIONS
- Fully licensed to practice law in New Jersey.
- New York Bar admission is a plus but not required.
- Possesses at least five years’ relevant PIP experience.
- Possesses an ability to analyze arbitration assignments referred from Claims and prepare action plans that address legal issues and defenses.
- Possesses excellent knowledge of NJ No Fault Arbitration rules.
- Possesses an aptitude to work independently in making decisions, in file handling and communicating those decisions to the proper parties.
- Must be able to work in a paperless environment.
- Possesses strong computer skills with working knowledge of MS Word and Outlook.
SALARY RANGE
The pay range for this position is $107,00 to $151,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
- Annual 401(k) Employer Contribution
- Free onsite gym and health center at our Woodbridge Location
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
- Robust health and wellness program and fitness reimbursements
- Various Paid Family leave options including Paid Parental Leave
- Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Mid-Level to Partner Litigation Attorney – Medical Malpractice / General Liability
Immediate Opportunity | Partner Track | Unposted Role
Are you a seasoned litigator ready to take the leap to partner? Our client, a well-established, resource-rich law firm in Northern NJ, is urgently seeking a Medical Malpractice / General Liability Attorney to join their high-performing team. This is a rare chance for a senior associate to step directly into a partner role, with succession planning already in motion. Also open to Partner to Partner moves.
Why This Role Stands Out:
- Unposted, high-priority opening due to a partner level need
- Mentorship-rich environment led by a trial-tested partner who values growth and autonomy
- Real opportunity to prove yourself and rise quickly
- Robust infrastructure rivaling Big Law: marketing, finance, tech, and operations teams fully support your practice
- Respect for work-life balance with flexible hybrid options and a culture that values personal time
What You’ll Do:
- Lead and manage complex litigation matters, including trial, depositions and expert witness prep
- Collaborate with a tight-knit team of associates and partners
- Contribute to trial strategy and case development
- Mentor junior attorneys and help shape the future of the practice
What We’re Looking For:
- Minimum 5 years of litigation experience
- Medical Malpractice experience preferred; General Liability required
- Trial experience strongly preferred; deposition and expert deposition experience required
- Ability to run cases independently and support junior team members
- NJ Bar admission required
Compensation & Perks:
- Competitive base salary starting at $140K–$150K for mid-levels; $170K+ for senior/partner-level candidates (compensation based on experience)
- Generous year-end bonuses and merit-based increases
- Comprehensive benefits including Cigna health plans, HSA/FSA, 401(k) with discretionary match, CLEs, dues, cell phone stipend, and even pet insurance
- Parental leave, college tuition benefits, and more
Firm Culture & Growth:
- Active Professional Development, DEI, and Wellness Committees
- Associates encouraged to write, speak, and build their brand with support from a top-tier marketing team
- Mentorship programs and business development coaching
- Private offices and hoteling options available
Location & Flexibility:
- Based in Bedminster, NJ
- Hybrid schedule
Ready to take the next step in your career? This is more than a job—it’s a launchpad to partnership. Apply now or reach out directly to learn more.
Equal Opportunity Employer/Veterans/Disabled
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Litigation Paralegal
Position Summary:
The Litigation Paralegal supports attorneys through all phases of the litigation lifecycle, including discovery, trial preparation, and post-trial activities. This role requires strong knowledge of federal and state court procedures (particularly New York and New Jersey), excellent organizational skills, and the ability to manage complex case materials in a fast-paced law firm environment.
Key Responsibilities:
Case Management & Litigation Support
- Assist attorneys from discovery through trial and appeals
- Maintain case files (electronic and hard copy), ensuring organization and accessibility
- Manage document collection, review, and production, including creating privilege and redaction logs
- Draft discovery documents and pleadings for attorney review
- Conduct legal and factual research using tools such as Westlaw, LexisNexis, PACER, and SEC/EDGAR
Docketing & Court Filings
- Maintain case dockets, calendars, and tickler systems to track deadlines
- Handle court filings and ensure compliance with ECF rules and court procedures
- Review incoming court documents, identify deadlines, and communicate updates to attorneys
Trial & Arbitration Preparation
- Coordinate all phases of trial preparation, including exhibit tracking and document organization
- Assist with courtroom logistics, vendors, witnesses, and court personnel
- Support attorneys with trial technology tools (e.g., Relativity, Trial Director)
Administrative Duties
- Meet billable hour requirements (if applicable) and complete timely time entry
- Track workload and maintain communication with attorneys and managers
- Adhere to firm deadlines and performance management expectations
Qualifications:
- Bachelor’s degree required
- Minimum 7 years of litigation paralegal experience in a large law firm
- Extensive knowledge of NY and NJ federal, state, and local court rules
- Experience with docketing/calendaring systems (e.g., BEC Legal)
- Proficiency in e-filing (ECF) and litigation support software
- Strong analytical, organizational, and communication skills
Work Environment & Compensation:
- Hybrid schedule (Monday–Friday, 9:00 AM–5:00 PM, with additional hours as needed)
- Based in Roseland, NJ, with occasional interaction with New York office
- Salary range: $110,000–$120,000 + comprehensive benefits package
ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. and the fastest growing PEO in the Northeast, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the hot HRO industry, we’re interested in talking to you. Come catch the PEO wave with Extensis—we’re focused on the biggest market in the most attractive region of the U.S. Together with our experienced professionals, you can help us deliver on our brand promise to simplify HR. Our portfolio includes personalized services for HR, benefit plans, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we’re growing every day.
At ExtensisHR, our Client Success Group ensures our clients’ success and builds client loyalty through strategic and personalized solutions in which allows our clients to meet and or exceed their company goals.
The Key Account Manager will be responsible for retention of our most profitable clients by ensuring client satisfaction and a high rate of client engagement. They will serve as the main point of contact within their assigned group of clients driving continued success, increased value, and client satisfaction through execution of our retention strategies and leveraging ExtensisHR’ s robust suite of products and services.
For more information about the company visit You Are:
The Key Account Manager will service their assigned clients by executing their account management strategy, tactics, and engagement calendar while delivering clear communications and gathering client feedback along the way. The Key Account Manager is responsible for monitoring the status and satisfaction of each client by focusing on mitigating known risk factors and competitive threats. They will proactively identify opportunities and solutions to support client goals and objectives while ensuring they are successfully leveraging our products and services.
To be successful in this role, it is crucial for the KAM to be open minded and objective to see all perspectives during each interaction. You must have a passion for building relationships and believe in being the difference maker within those relationships. This job is fast paced and requires someone who can balance multiple priorities and stay organized in a rapidly changing environment.
Our people are passionate about what they do, the product they sell, and the clients they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.
- Communication – KAM needs to excel at communicating via MS Teams, in person, phone, email and internally across teams
- Product Knowledge – This critical component of the job requires custom or curated solutions tailored to key accounts.
- High Business Acumen – KAMs must be comfortable engaging C-suite executives and coordinating internal operations successfully
- Resourceful Problem Solver – Proactively recognize opportunities and offer solutions before the client asks based upon connecting the dots between client interactions and our solutions stack
- Highly Likeable – Must present the ability to de-escalate client issues and become a trusted advisor which gains client confidence
- Relationship Savvy – strong intuition and the ability to establish a strong connection in a meaningful way across a variety of levels and personalities
- Results Oriented – Clear focus on achieving results for key accounts.
- Collaborator – KAMs are internal team builders that have a unique ability to create a network of SMEs to produce favorable outcomes for clients
What You'll Do:
- Critical role responsible for the retention of a segment of ExtensisHRs top clients
- Focused on building strong relationships with their assigned clients’ C-Suite and/or broker partners.
- Develop deep relationships with decision makers, users, and influencers to ensure the client’s needs and expectations are being met
- Must develop a deep understanding of our products, services, and processes to help navigate our service model
- Ability to identity gaps and areas of opportunities in which ExtensisHRs services can be a value add to assisting a client achieve their business goals and objectives.
- Increase client engagement by aligning and maximizing ExtensisHRs’ full suite of products and services (i.e. Performance Mgt, ATS, and Recruiting Services)
- Effectively and efficiently manage assigned clients’ experience during all phases of their relationship inclusive of their healthcare renewal season.
- Become an expert internal operator with an ability to resolve request and escalations effectively and efficiently the first time
- Proactively identify and implement strategies to maximize a client’s lifetime value (LTV).
AI Utilization and Literacy:
A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.
What You Bring:
- Minimum of 10 years of successful experience managing high profile accounts and relationships
- Dynamic personality and high business acumen that will immediately resonate with our clients
- An intuitive problem solver that cannot only resolve client escalations, but identify future and potential escalations to get in front of issues before they manifest
- You must enjoy and thrive in a fast-paced environment that is quickly evolving
- The ability to have clear, candid, and professional business conversations with business leaders
- Must be extremely curious and inquisitive to uncover client issues and needs
- This person will have a competitive nature and thoroughly enjoy winning
- A servant leadership mindset focused on helping clients achieve what is most important to them
- Experience in HR, PEO, ASO, HR Software or Benefits related industries highly desirable
- Bachelor's Degree or appropriate experience
What We Offer:
Position Salary:
95k-125k
Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.
At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:
- Competitive compensation to reward you for your hard work every day.
- Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
- Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
- Student Loan Assistance Program where ExtensisHR contributes towards your student loans.
- Pretax Spending Accounts to ease taxes on health and dependent care expenses.
- Extensive professional development programs to help you get to where you want to go in your career.
- Discounts in retail and entertainment.
- A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
- Complimentary coffee and snacks to keep you fueled and productive throughout the day.
ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.