Information Technology Jobs in Elmhurst

1,781 positions found — Page 89

User Experience Designer
Salary not disclosed
New York 1 week ago

About Us

At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward.

As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible.

But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work.

So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit.

About the Role:

The UX Designer will play a key role in shaping the user experience of Biz2X, our enterprise SaaS lending platform used by banks and financial institutions. You will translate complex financial workflows into intuitive, elegant, and scalable experiences. This role partners closely with Product, Engineering, Data, Sales, and Marketing to uncover customer needs, define value, and deliver solutions that are usable, viable, and impactful.

You will work across both Biz2Credit (small business lending) and Biz2X (enterprise SaaS), engaging directly with clients and internal stakeholders to design workflows, interfaces, and systems that improve speedtodecision, operational efficiency, and borrower experience.‐to‐decision, operational efficiency, and borrower experience.

Responsibilities

• Build UX design across the full product lifecycle—from discovery and ideation to detailed design and implementation.

• Collaborate with cross functional teams to define user journeys, workflows, and interaction patterns. ‐functional teams to define user journeys, workflows, and interaction patterns.

• Create wireframes, prototypes, user flows, and design documentation that clearly communicate intent.

• Use data, user research, and competitive insights to inform design decisions and validate hypotheses.

• Contribute to and evolve our design system to ensure consistency, scalability, and efficiency.

• Partner with engineering to ensure high‐quality implementation and maintain design integrity.

• Facilitate alignment across teams and clients through clear communication, storytelling, and influence.

• Drive continuous improvement of the Biz2X experience across modules and markets.

Qualifications

• 1-3 years of experience in UX/Product Design, preferably in SaaS or enterprise software.

• Strong portfolio demonstrating complex workflow design, interaction design, and modern UI execution.

• Proficiency with Figma, Sketch, Adobe XD, or similar design tools.

• Experience working with design systems and component libraries.

• Understanding of UX research methods and how to apply insights to product decisions.

• Familiarity with front‐end technologies and how designs translate into development.

• Experience working in agile product environments.

• Strong visual, written, and verbal communication skills.

• Ability to think logically, structure ambiguity, and design for both user value and business outcomes.

• Experience with Jira, Asana, GitHub, or similar collaboration tools.

• Experience designing for SaaS products; fintech or lending experience is a strong plus.

• Experience collaborating with offshore development teams.

• Exposure to AI/ML‐driven features or data‐powered workflows is a plus.

• Experience with A/B testing, experimentation, and hypothesis-driven design.

Not Specified
Sales Account Executive - Financial Services Data
Salary not disclosed
New York, NY 1 week ago

Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.

We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.


About The EIU

As the research and analysis division of the Economist Group, The Economist Intelligence Unit (EIU) helps leaders prepare for opportunity, empowering them to act with confidence when making strategic decisions. The EIU is the global standard in providing high quality, actionable intelligence to the public and private sector, assessing issues that impact the businesses in more than two hundred countries.


Position Purpose

We are seeking an ambitious and accomplished Account Executive, Data Sales to drive revenue growth for EIU’s data and API products within the Financial Services sector across The US.

This role requires a seasoned sales professional with deep industry knowledge, a strong client network, and the ability to translate complex technical solutions into compelling commercial value propositions.

Reporting to the Global Head of B2B Subscription Sales, the individual will play a critical role in expanding EIU’s footprint across financial institutions, strengthening our positioning as a trusted data partner, and contributing to our broader enterprise subscription strategy.

A key aspect of success will be collaborating with existing sales teams across The Economist Group (TEG) to leverage established relationships and drive sales growth.


Key Accountabilities

Business Development

  • Identify new business opportunities across banking, asset management, hedge funds, insurance, and fintech sectors.
  • Build and manage a robust pipeline of qualified opportunities through strategic prospecting, networking, and disciplined forecasting.
  • Expand EIU’s reach into new financial services sub-sectors and US geographies.
  • Develop trusted relationships with clients across the buy side and sell side.

Revenue Generation & Sales Execution

  • Own the full sales cycle - from prospecting to contract execution.
  • Consistently deliver against quarterly and annual sales targets.
  • Lead negotiations of commercial terms with C-suite and procurement stakeholders.
  • Apply insight-led, consultative selling to position EIU’s data products as essential strategic tools.

Market & Product Expertise

  • Develop a deep understanding of client workflows, regulatory drivers, and industry data needs.
  • Maintain awareness of trends in data consumption, APIs, and fintech innovation.
  • Understand programmatic delivery (APIs, Feeds, Marketplaces) and the infrastructure supporting enterprise data use.
  • Provide structured feedback to product, engineering, and marketing teams to inform product development and go-to-market strategy.

Collaboration & Leadership

  • Partner with internal teams across EIU and TEG to align product capabilities with client demand.
  • Collaborate with colleagues across business units to maximise relationship value and cross-sell opportunities.
  • Contribute to a culture of commercial excellence, collaboration, and continuous improvement.


Required Skills & Experience

  • Minimum 7 years of enterprise sales experience with a track record of exceeding targets in selling data, APIs or DaaS s into Financial Services.
  • Proven success selling data products to the buy side and sell side.
  • Strong understanding of capital markets, asset management, or insurance workflows, and how data drives decision-making.
  • Demonstrated experience in licensing and commercial models underpinning enterprise data distribution.
  • Established relationships across global financial institutions.
  • Exceptional consultative sales and solution-selling capabilities with strong negotiation skills.
  • Ability to grasp complex API/data offerings and articulate them in clear, commercial terms.
  • Excellent presentation, pitching, and interpersonal skills at both technical and executive levels.
  • Proficiency in Salesforce, Sales Navigator, and Excel; experience with SalesLoft and Highspot a plus.
  • Self-motivated, commercially focused, and able to thrive in a high-growth, fast-paced environment.


Core Competencies

  • Solution and Value-Based Selling
  • Strategic Thinking & Commercial Acumen
  • Influencing & Negotiation
  • Results Orientation & Accountability
  • Client Centricity
  • Collaboration & Team Leadership
  • Market & Product Insight


The expected base salary for this position ranges from USD $140,000-$160,000 (plus a generous commission structure - double OTE). It is not typical for offers to be made at or near the top of the range. Rather, salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible to receive a discretionary bonus based on role and level.


Join Us

Join The Economist Intelligence Unit and help global financial leaders interpret the forces shaping markets. You will represent one of the world’s most trusted and respected intelligence brands - empowering clients to make confident, data-driven decisions.


Working Arrangements

This position operates on a hybrid working pattern, with 3+ days attendance at our NY office required.


AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.


What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.

Not Specified
Account Executive
Salary not disclosed
New York, NY 1 week ago
Company Description

Upscale AI empowers ecommerce brands to leverage the capabilities of streaming TV and video for performance advertising. By combining innovative technology with insightful data analytics, Upscale AI delivers impactful advertising solutions. The company is focused on driving measurable results and helping brands maximize their advertising potential in a dynamic digital landscape. Based on cutting-edge advancements, Upscale AI is dedicated to providing value-driven advertising tools for its clients.

Role Description

This is a full-time, on-site role for an Account Executive located in New York, NY. The Account Executive will manage sales processes from lead generation to post-sale account management while developing and maintaining strong client relationships. Responsibilities include presenting product solutions to potential and current clients, negotiating contracts, meeting sales targets, and delivering client-focused solutions. The role also includes analyzing client needs, identifying opportunities for growth, and ensuring a high level of customer satisfaction.

Qualifications
  • Proven skills in Sales, Account Management, and Customer Relationship Building
  • Experience in Business Development and Negotiation
  • Understanding of Digital Advertising and Marketing strategies
  • Strong Communication and Presentation skills
  • Problem-Solving and Analytical skills
  • A goal-driven mindset with the ability to meet and exceed sales targets
  • Relevant experience in the advertising or ecommerce industry is an advantage
  • Bachelor's degree in Business, Marketing, or related field
Not Specified
Account Success Manager
🏢 Upscale AI
Salary not disclosed
New York, NY 1 week ago

Location: SoHo, NYC (Hybrid)


Salary: $100K - $120K + Equity


About the Role

We are seeking an experienced Account Success Manager to support and optimize our clients' campaigns, ensuring that they achieve their advertising goals and maximize the potential of their creatives and budget. As a key liaison between Upscale AI and our customers, you’ll be responsible for driving account success, providing strategic guidance, and enhancing customer satisfaction through proactive campaign management and support.


About Us

Upscale AI is transforming how ecommerce and DTC brands use video and streaming TV to grow. Our platform combines:


  • AI-Driven Creative Generation – turning brand assets into TV-quality ads automatically
  • Performance Media Buying – buying streaming TV & YouTube like digital, with precision targeting
  • Advanced Attribution – proving ROI across ecommerce and retail channels

We’ve helped brands like Jones Road Beauty, Westmore Beauty, Branch Furniture, and Lalo scale video advertising that drives business outcomes. 

Backed by M12 (Microsoft’s Venture Fund), NVP Capital, and Eniac Ventures, we’re scaling fast and hiring foundational team members to help us reach the next stage of growth.

Key Responsibilities


  • Customer Success & Optimization: Serve as the primary point of contact for customers, understanding their business objectives, and ensuring their campaigns align with these goals. Analyze and optimize campaign performance, providing data-driven insights and recommendations to improve creative effectiveness and ROI. Proactively monitor customer accounts to identify and address issues, recommending adjustments to budget, targeting, and creative elements as needed.
  • Campaign Strategy & Execution: Collaborate with customers to develop tailored campaign strategies that leverage our platform’s unique capabilities, aligning with their brand goals and KPIs. Guide clients on best practices for creative design, media placement, and targeting to ensure optimal results. Coordinate with internal teams, including creative, data, and engineering, to execute and refine campaign strategies.
  • Relationship Building & Retention: Build and maintain strong relationships with customers, promoting trust and collaboration to ensure long-term satisfaction and retention. Conduct regular check-ins and quarterly reviews, presenting insights, achievements, and strategic recommendations for future campaigns. Gather and report customer feedback to internal teams, advocating for features and solutions that meet evolving client needs.
  • Performance Tracking & Reporting: Track, measure, and report on campaign performance and key metrics, providing transparent insights to clients. Utilize data analytics tools to continuously monitor success metrics and develop actionable recommendations. Prepare and present performance reports, highlighting successes and growth opportunities.
  • Product & Industry Expertise: Stay informed on industry trends, platform updates, and new features to provide customers with the latest information and ensure their campaigns remain competitive. Act as a subject matter expert on the Upscale platform, guiding clients in making the most of our technology.

Qualifications

  • Experience: Minimum of 4 years in customer success, account management, or campaign management, ideally within advertising, digital marketing, or related industries. Proven success in managing customer accounts, optimizing campaigns, and delivering measurable improvements in campaign performance.
  • Technical & Analytical Skills: Familiarity with digital advertising metrics, performance measurement, and data analytics tools. Ability to analyze data, interpret results, and communicate insights effectively to customers. Experience with advertising platforms, campaign management tools, and optimization practices.
  • Communication & Collaboration: Excellent communication and interpersonal skills, with a client-focused approach and ability to present complex information in an understandable way. Strong relationship-building skills with experience in managing customer expectations and providing responsive, proactive support.
  • Problem-Solving: Proactive problem solver with the ability to identify issues, evaluate options, and implement effective solutions. Ability to work in a fast-paced, dynamic environment, handling multiple accounts and priorities.
  • Education: Bachelor’s degree in Marketing, Business, Communications, or a related field.

What We Offer

  • Competitive salary and benefits package.
  • Flexible work hours and remote work options (average 3 days per week in office).
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to work on an exciting and innovative startup.
  • Work with a seasoned team of serial entrepreneurs.

Not Specified
RN - Med Surg
Salary not disclosed
New York 1 week ago
Pay Range: $58/hr
- $60/hr Shift Timings: 7PM-7:30AM EOW REQUIRED Summary: The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of patients and significant others.

Responsibilities: Deliver patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based on theory, research, evidence-based practice, and approved organizational nursing standards.

Assess and evaluate patient care needs and apply critical thinking skills in patient care management.

Integrate relevant assessment and intervention skills in the delivery of nursing care.

Collaborate with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care.

Prioritize all aspects of patient care including teaching, rounding, coaching, and planning “after hospital care” and delegating to others as appropriate.

Educate patients and caregivers about their plan of care, transition of care, promotion of health, and prevention of disease.

Communicate effectively and professionally with patients, family, and all members of the Interdisciplinary Patient Care Team.

Manage assignments within the Care Delivery Model of Modified Primary Nursing and demonstrate allocation of material resources effectively.

Role model the tenets of Relationship Centered Care through various facilitation actions.

Consider the patient's values, preferences, cultural diversity, expressed needs, and knowledge in all aspects of care.

Establish and maintain a therapeutic relationship with the patient and family.

Use evidence-based practices to increase understanding of patients' perceptions of care.

Initiate service recovery for patients and family members who have concerns and escalate as needed.

Demonstrate caring, respect, compassion, empathy, and active listening through dialogue, body language, and actions.

Conduct Purposeful Hourly Rounding on assigned patients addressing the 4 Ps.

Practice safe and efficient patient-centered care, identifying and escalating barriers and opportunities for improvement.

Demonstrate clinical skills and knowledge crucial to quality and safety in the patient population served.

Implement process improvement strategies based on institutional, evidence-based ensure and procedures.

Collaborate with interdisciplinary teams to create and implement quality improvement projects, evidence-based practice activities, and nursing research studies.

Contribute to quality and safety practices and required compliance measures.

Utilize institutional information technology by documenting nursing practice to support quality and performance improvement initiatives.

Requirements: NYS RN License BLS Certification 2 years of Medical Unit experience Minimum 2 years RN experience 1 year travel experience for travel positions, not required for Per Diem positions EPIC experience highly preferred Required Skills: Perform charge nurse duties as assigned.

Coordinate with the Clinical Coordinator/Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager to ensure supplies are appropriately utilized and inventory is sufficient for patient care.

Escalate material or staffing resource deficits as needed.

Demonstrate patient-focused and cost-effective approaches to patient care in terms of equipment, staff, supplies, and all other resources.

Document in an accurate and thorough manner in compliance with hospital, regulatory, and legal requirements and standards of care.

Facilitate patient throughput on a shift basis.

Preferred Skills: Bachelor of Science with a major in nursing preferred.

Associate degree in nursing is considered only with relevant experience and/or active matriculation in a BSN Program.

AXEL01
Not Specified
Call Center Representative
Salary not disclosed
New York 1 week ago
Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous customer service and call center experience.

Requires sound knowledge of Word, Excel in addition to excellent communication skills.

Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries.

Send escalation emails and create service request for unresolved matters that need fur.

Duties: Handles Heavy Incoming Call Volume
Not Specified
Senior LTSS Service Care Manager (RN) {166038}
Salary not disclosed
Bronx 1 week ago
Senior LTSS Service Care Manager (RN) Location: Bronx, NY (Field-Based / Onsite) Compensation: $36.21 – $65.09 per hour Req ID: 1579213 Bonus: Eligible for 8% Annual Bonus Incentive If you are interested, please email your resume to Position Overview We are seeking a Senior LTSS Service Care Manager (RN) to support members with complex healthcare needs in the Bronx, NY area .

This role is primarily field-based , requiring regular home and site visits to conduct assessments, coordinate services, and develop care plans that support long-term health outcomes.

The ideal candidate will have strong clinical assessment skills, UAS experience, and a background in care management , with the ability to collaborate closely with members, caregivers, and interdisciplinary care teams.

Key Responsibilities Conduct 2–4 UAS (Uniform Assessment System) assessments or reassessments daily in members’ homes or other care settings.

Develop, implement, and manage individualized care plans based on clinical assessments.

Coordinate healthcare and community-based services to support member needs.

Collaborate with care management teams, providers, and community partners to ensure continuity of care.

Educate members, families, and caregivers on care plans, treatment options, and available resources.

Monitor member progress and adjust care plans as necessary.

Document assessments, care plans, and case activity in compliance with state and federal regulations.

Support quality improvement initiatives and help precept or mentor new clinical team members when needed.

Required Qualifications Active New York Registered Nurse (RN) License Residency in the Bronx, NY area Minimum of 4 years of relevant RN experience Experience conducting UAS Assessments Ability to work in the field Monday–Friday Ability to conduct home or site visits as required Strong clinical assessment, communication, and care coordination skills Bachelor’s degree in Nursing or graduate degree from an accredited School of Nursing Preferred Qualifications Bachelor’s Degree in Nursing (BSN) Experience in Care Management or Managed Care Organizations (MCO) Experience working with complex or high-acuity patient populations Knowledge of community resources and service coordination Leadership or mentoring experience supporting clinical staff Additional Requirements Valid Driver’s License Personal transportation preferred (public transportation may be considered) Ability to travel locally within the Bronx area to conduct assessments Ideal Candidate The ideal candidate is a compassionate and experienced RN who: Has strong clinical assessment and care coordination skills Is comfortable working in the field with diverse patient populations Can effectively communicate with members, families, and interdisciplinary teams Is committed to improving care outcomes and quality of life for members Additional Information Industry: Healthcare / Care Management Experience Level: Senior (4–6+ years) Relocation Assistance: Not available Sponsorship: Not available If you are interested, please email your resume to
Not Specified
Delivery Lead
🏢 EXL
Salary not disclosed

Job Title - Delivery Lead

Location - Jersey City (3-4 days per week)

Salary - Up to 150k

We are seeking a Delivery Lead to manage the end-to-end delivery of cutting-edge AI and data platform projects, including solutions leveraging Generative AI and modern data engineering architectures. This role requires strong coordination across cross-functional teams of Data Engineers, Machine Learning Engineers, Architects, and platform specialists to ensure successful implementation and business alignment.

Key Responsibilities:

  • Lead full lifecycle delivery of data and AI solutions – from discovery and design through development, deployment, and adoption.
  • Collaborate with Solution Architects, Data Scientists, and business stakeholders to validate functional use cases and technical feasibility.
  • Manage technical risks, drive issue resolution, and ensure the quality and scalability of delivered solutions.
  • Oversee sprint planning, release management, and production deployment, including post-release monitoring and performance tuning.
  • Champion best practices in data governance, AI/ML lifecycle management, model interpretability, and ethical AI usage.
  • Foster strong relationships with business users, enterprise architects, and vendor partners to ensure value-driven outcomes.

Required Skills:

  • 8 +years of experience in delivering enterprise-scale data and AI projects
  • Proven success in leading cross-disciplinary technical teams and implementing AI/ML solutions in production environments.
  • Strong grasp of data architecture, data pipelines, prompt engineering, model deployment, and evaluation metrics.
  • Excellent communication skills and ability to bridge technical and business teams effectively.
  • Palantir experience is a plus

For more information on benefits and what we offer please visit us at

Not Specified
Account Executive (Technical/AI)
🏢 Attis
Salary not disclosed
New York, NY 1 week ago

Account Executive (Tech/AI), Between 120-170K base (OTE 220-320K) - Hybrid, NY


Technical Account Executive sought for a fast-growth and incredibly successful AI/deep tech scale-up who are scaling their NY based sales team. This is a really forward thinking platform that utilizes GenAI & LLMs to cater towards a wide range of SME's and enterprises. We are looking for a Account Executive to join a small but talented (and fast-growth) sales team in NY. As an Account Executive you will drive pipeline and win business selling the core platform whilst focusing on a number of high-profile industries/customers.


The Account Executive will work closely with Marketing, Sales Dev & Account Managers to get deals over the line. We are looking for Sales professionals who thrive in technical environments (you do not need to know how to code but must be comfortable selling a highly technical AI product/be able to run your own demos/know how to build or play around with agents even at a basic level etc). The Account Executive will also be running the full sales cycles for solutions as well as know how to cultivate strong customer relationships.


This role is offering a base of circa 120-170K with commission to take total OTE to anything between 220-320K).


Looking for:

  • Successful Account Executives, Technical Business Developers or similar with a strong track record of new business
  • Passionate about tech/AI - including applications of LLMs and GenAI
  • Successfully able to articulate an AI solution vision to technical and non technical stakeholders and operate as a consultative partner
  • Pipeline generation & growth mindset
  • Comfortable (ideally with previous experience in) a fast paced, non political and high ownership scaleup or startup environment


Key skills: Sales / Business / Development / BD / AI / GenAI / LLM / Customers / Pipeline / Generation / ARR / Commission / Generation / New Business / Stakeholders / Start up / Deals


Disclaimer:

Attis Global Ltd is an equal opportunities employer. No terminology in this advert is intended to discriminate on any of the grounds protected by law, and all qualified applicants will receive consideration for employment without regard to age, sex, race, national origin, religion or belief, disability, pregnancy and maternity, marital status, political affiliation, socio-economic status, sexual orientation, gender, gender identity and expression, and/or gender reassignment. M/F/D/V. We operate as a staffing agency and employment business. More information can be found at .

Not Specified
Head of Project Management
Salary not disclosed
New York 1 week ago

Executive Producer / Head of Digital Project Management

About the Role

A large digital transformation marketing agency is seeking a dynamic Head of Project Management to lead the delivery organization responsible for large‐scale digital transformation initiatives. This executive‐level role oversees complex programs spanning CMS modernization, enterprise website redesigns, marketing technology implementations, and multi‐channel content ecosystems. You'll shape the operational backbone of the organization—elevating delivery frameworks, strengthening Agile maturity, and empowering teams to execute with precision and innovation.

This is a pivotal leadership position for someone who thrives at the intersection of digital strategy, technology, and operational excellence.

Key Responsibilities

Digital Program & Delivery Leadership

• Oversee the successful delivery of enterprise‐level digital initiatives, including CMS replatforming, website redesigns, personalization programs, and martech ecosystem enhancements.

• Serve as the senior delivery leader across cross‐functional teams—engineering, UX/UI, content, data, and marketing operations.

• Establish scalable Agile delivery frameworks, governance models, and communication structures that support transparency and predictable outcomes.

• Translate business and technical requirements into actionable roadmaps, sprint plans, and release strategies.

• Drive risk management, dependency mapping, and issue resolution across multi‐workstream programs.

• Ensure rigorous QA, UAT, and launch readiness processes for all digital products and platforms.

Operational Excellence & Financial Stewardship

• Build and refine outcome‐based scopes, delivery models, and commercial structures that support digital transformation at scale.

• Oversee project financials, ensuring accurate forecasting, budget tracking, and scope alignment across all programs.

• Partner with finance and executive leadership on quarterly reconciliation, reporting, and long‐range planning.

• Develop and maintain resource management frameworks to optimize team allocation, utilization, and capacity planning.

• Champion continuous improvement across delivery processes, Agile practices, tooling, and operational workflows.

Leadership & Team Development

• Lead, mentor, and grow a high‐performing Project Management organization, fostering a culture of accountability, collaboration, and innovation.

• Define career paths, performance expectations, and development plans for Project Managers and Program Managers.

• Assign programs based on skill sets, capacity, and strategic priorities to ensure balanced workloads and strong outcomes.

• Promote best‐in‐class communication, documentation, and stakeholder engagement across all delivery teams.

Required Qualifications

• 10+ years of digital project or program management experience, with at least 4+ years leading teams or departments.

• Proven success overseeing large‐scale digital transformation initiatives such as CMS migrations, enterprise website redesigns, martech platform implementations, or customer experience modernization.

• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) and hands‐on experience with Agile delivery tools (Jira, Confluence, Asana, etc.).

• Strong knowledge of web technologies, UX/UI principles, content operations, and modern martech stacks.

• Exceptional communication and stakeholder management skills, with the ability to influence at all levels of the organization.

• Demonstrated ability to lead cross‐functional teams and manage complex, multi‐workstream programs.

• Strong analytical, organizational, and problem‐solving capabilities.

• Bachelor's degree in a relevant field or equivalent experience.

Not Specified
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