Information Technology Jobs in Bellevue

Join a leading global technology company at the forefront of innovation, dedicated to shaping the future of digital experiences. We are seeking a highly motivated and detail-oriented individual to join our team and play a pivotal role in crafting exceptional employee experiences across our diverse workforce. This is an exciting opportunity to directly impact our vibrant company culture by orchestrating engaging events and ensuring seamless operational support, making every day a positive and productive one for our employees.

As a key contributor to our employee experience team, you will be instrumental in the organization and execution of impactful events and daily operational support. Your work will directly enhance the working environment, fostering connection and collaboration for our teams. You will be at the heart of creating memorable experiences, from managing on-site logistics to providing continuous support for various groups, ensuring a dynamic and effective workplace.

What You'll Do:

Lead the organization and planning of a wide array of employee events and experiences.

Manage on-site logistics, including room bookings, setup, catering, and audiovisual coordination.

Support various teams by providing continuous assistance with conference space and event needs.

Perform general office duties such as ordering supplies, maintaining records, and basic bookkeeping.

Prepare and manage various documents including invoices, reports, memos, and correspondence.

Handle and distribute incoming communications, including faxes and emails.

Draft responses to routine inquiries, acting as a key information and communication manager.

Proactively pivot and adapt to changing daily requirements, demonstrating a self-starter mentality.

What You'll Bring:

Required Qualifications:

High school diploma or GED.

8-10 years of experience in administrative support, event coordination, or a related field.

Exceptional verbal and written communication skills, with a keen eye for detail.

Proven ability to multitask effectively and manage time independently in a fast-paced environment.

Strong customer service and interpersonal skills, fostering positive relationships.

Demonstrated ability to maintain confidentiality and organize information meticulously.

Proficiency with standard office productivity suites (e.g., for word processing, spreadsheets, and presentations).

A track record of consistent professional engagement, demonstrating stability in previous roles.

Creative Project Manager

Position Overview

Our enterprise client is looking for an experienced Creative Project Manager to lead and coordinate their AI and general AB creative initiatives. This role is ideal for a seasoned project manager with a strong background in creative production, budget oversight, and stakeholder communication. The successful candidate will be highly organized, financially savvy, and comfortable managing complex, multi-stakeholder projects in a fast-paced environment.

This is a full-time, contract hybrid role, 3 days on-site out of Seattle, WA.

Key Responsibilities

Schedule Management

• Develop and maintain detailed project schedules using Asana and other project management tools
• Create and manage production calendars for multiple concurrent projects
• Identify and mitigate schedule risks and dependencies
• Track milestones and deliverables across project phases
• Coordinate meetings and facilitate approvals aligned with production timelines

Budget Management

• Develop and manage project budgets ranging from $1K to $500K
• Track expenses and maintain project-specific financial records
• Approve vendor invoices and contractor payments upon deliverable confirmation
• Identify cost-saving opportunities without compromising quality
• Manage change orders and scope adjustments

Stakeholder Communications

• Facilitate regular status meetings with cross-functional teams
• Develop and distribute weekly project updates to key stakeholders
• Manage stakeholder expectations around timelines, deliverables, and scope

Production Oversight

• Guide projects from pre-production through final delivery
• Coordinate with internal teams and external vendors
• Support asset organization and archiving
• Oversee content review and approval processes

Qualifications

• 5+ years of project management experience in creative agencies or tech companies
• Proven track record managing budgets and schedules for creative projects
• Strong proficiency in Asana
• Experience with Figma and Canva preferred
• Familiarity with creative AI tools is a plus
• Deep understanding of creative production workflows
• Excellent documentation and reporting skills

Deliverables

• Weekly status reports and stakeholder updates
• Weekly budget tracking
• Project schedules and timeline tracking in Asana
• Risk assessment and mitigation plans
• Production calendars and resource allocation plans
• Project closure reports and lessons learned documentation

Inside Sales & Customer Service Representative

Location: Seattle, WA (Fremont / Queen Anne Area)

Employment Type: Full‑Time (40 hours/week)

Industry: Jewelry Wholesale, Retail, Distribution

Seniority Level: Associate

About the Company

We are a family‑owned distributor, wholesaler, and retailer of sterling silver jewelry with more than 44 years in business. Since 1981, we’ve been committed to providing high‑quality jewelry to both retail and wholesale customers nationwide. Based in Seattle, our company is growing and seeking a reliable and enthusiastic Inside Sales & Customer Service Representative to join our team.

Position Overview

The Inside Sales & Customer Service Representative plays a key role in supporting customers, processing orders, and assisting with daily sales operations. This position includes inbound/outbound communication, order entry, customer support, and collaboration with internal departments such as Marketing and Accounting.

Key Responsibilities

Sales & Customer Service

• Handle inbound and outbound sales calls and email communications.
• Develop new customer relationships through outbound sales calls.
• Strengthen existing customer relationships with excellent service.
• Assist walk‑in customers and process retail sales transactions.
• Respond promptly to retail and wholesale customer service emails.

Order Processing & Operations

• Input and export all e‑commerce orders, credits, and returns into the database.
• Process customer orders, post invoices, and prepare shipments.
• Verify stock availability and coordinate with overseas manufacturers.
• Check credit references for new customers.
• Support field sales representatives when needed.

Administrative Support

• Assist the Marketing and Accounting departments with general tasks.
• Maintain accurate, organized records and data entry.
• Participate in special projects as required.

Requirements & Qualifications

• 1–2 years of sales and customer service experience (required).
• Strong computer literacy (Microsoft Word, Excel, Windows).
• Excellent telephone communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work in a fast‑paced, customer‑focused environment.
• High energy, positive attitude, and strong teamwork skills.
• High school diploma or GED required.
• Must pass a drug/alcohol test and background check.
• U.S. citizenship required.

Overview

Humanscale offers our Account Development Representatives the opportunity to educate clients on the science behind ergonomics while establishing new business, growing existing accounts, and most importantly, being financially rewarded. This is more than a sales job. Our award-winning ergonomic products change the way people work. You will target end-user accounts, dealerships and the architect and design community. Humanscale focuses on innovation, sustainability, and design, allowing our team members to promote premier products that improve health, support movement, and change lives – one workstation at a time.

Essential Functions

• Responsible for educating, marketing, and selling the value of ergonomic workplace solutions to end-users, dealers, architects and designers
• Maintain appropriate sales activity levels at all times; minimum 10 sales appointments per week
• Achieve and exceed revenue, profitability and product mix sales goals
• Develop business plan with management for weekly, monthly and quarterly strategic sales objectives
• Set up product tests or demo’s for end-users as necessary
• Facilitate presentations for prospective clients
• Complete sales activity and opportunity reports, sales order paperwork, installation assistance and sales training as well as maintain customer contact database
• Serve as a liaison between customer service and the customer on shipment and quality matters
• Facilitate dealer training sessions on ergonomics and Humanscale products to dealer sales reps
• Lead strategic business and forecasting discussions with dealer principles to meet dealer sales goals, establish new accounts and grow existing customer sales
• Establish relationships and educate Architect and Design Firms on ergonomic workplace solutions
• Maintain a strong understanding of all Humanscale’s products and consulting services, including task seating, keyboard supports, flat panel monitor arms, task lighting, CPU holders and other ergonomic work tools

Qualification

• Bachelor's degree in a related field required
• At least 3-5+ years of outside sales experience
• Strong communication skills with the ability to build relationships
• Great presentation skills
• Candidate must have dependable transportation, a valid driver’s license and auto-insurance

Benefits

• Competitive base plus commission
• Monthly auto allowance
• Cell phone allowance, laptop, etc.
• Medical Benefits (Medical, Dental, Vision)
• HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
• Health Advocates
• EAP, Complementary Life and Short-Term Disability
• Pet Insurance
• Employee Discount Programs
• 401k with Employer matching (Pre-Tax and Roth)
• 100% Vested
• Paid time off (including 15 PTO days and ~10 holidays)
• Maternity PTO
• Expense Budget
• Humanscale University sales training

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 35 years

Base Salary Range: $70.069 - $102,204

In addition to the salary there is a bonus variable component. Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.

Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Location: Seattle (in-person)

Salary: $70,000–$110,000 depending on experience

Nimbus AI builds the fastest way for companies to create, train, and resell branded conversational and workflow agents. Our platform automates data capture, optimization, and deployment so teams can transform conversations and workflows into continuously improving, revenue-generating AI products.

We're hiring a QA Manager to build and lead the quality assurance function for Nimbus's agentic AI systems. You'll establish testing frameworks, develop evaluation criteria, and ensure our conversational agents and workflow automations perform reliably across all customer deployments. You'll work cross-functionally with product, engineering, and customer teams to catch edge cases, validate model behavior, and maintain the quality standards that make Nimbus agents trustworthy at scale.

This role is perfect for someone who loves building QA processes from the ground up, has a sharp eye for AI-specific failure modes, and can translate ambiguous agent behaviors into concrete test cases and quality metrics.

• QA strategy & framework development for conversational agents, workflow automations, and partner-specific models across multiple verticals.
• Test planning and execution—designing test cases, evaluation rubrics, regression suites, and automated testing pipelines for agent behavior.
• Quality metrics and monitoring to track agent accuracy, consistency, guardrail effectiveness, and performance degradation over time.
• Cross-functional collaboration with prompt engineers, product, and engineering teams to identify, document, and resolve quality issues.
• Agent validation processes to ensure new releases, prompt changes, and training updates maintain reliability standards.
• Team building and leadership as we scale—hiring, mentoring, and growing the QA function.

• 5+ years of QA experience, with at least 2 years in a management or lead role.
• Experience testing AI/ML products, LLM applications, or conversational systems—you understand non-deterministic behavior and how to test it.
• Strong analytical skills—comfortable evaluating agent outputs, identifying patterns in failures, and defining measurable quality standards.
• Ability to build testing frameworks from scratch, including test case libraries, evaluation criteria, and automation strategies.
• Experience with technical testing tools (APIs, JSON, test automation frameworks, monitoring systems).
• Excellent communication skills—you can clearly document bugs, write test plans, and explain quality issues to technical and non-technical stakeholders.
• Leadership experience building or managing QA teams, processes, and culture.

• Build the QA function from the ground up—define how quality works for agentic AI at scale.
• Be part of a small, fast team where your quality standards will directly impact hundreds of deployed agents.
• Work with cutting-edge LLMs and agentic systems—testing challenges that don't exist anywhere else yet.
• Grow into a senior leadership role as our platform, customer base, and team expand.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Blue Cypress Consulting is seeking a Senior Utility Management Services (UMS) Consultant to support current projects and facilitate the expansion of our utility management and community planning consulting services in the Pacific Northwest. It is our intent to continue growing our presence in the Seattle area and the region. As an integral part of our collaborative business development and technical team, this Senior Utility Management Consultant will manage client projects, lead/mentor early- to mid-career staff, develop and maintain client relationships, participate in business development activities, and contribute to internal business strategies. The ideal candidate has a minimum of 8 years of experience as a utility management and/or engineering consultant at an A&E firm within the Pacific Northwest (preferably Seattle metro-area) with a focus on water, wastewater, and/or stormwater systems. This candidate must have a successful track record of leadership, delivering projects on time and on budget, developing and maintaining client relationships, managing complex projects, and leading business development activities. They should thrive in a fast-paced, collaborative environment and exemplify Blue Cypress’s values: Collaboration, Strategic Development, and Improvement-Oriented Growth.

This person will be expected to develop and lead these potential types of projects for clients: conduct strategic planning efforts, perform operational assessments, lead business transformation projects, examine the effectiveness of information management tools and the data generated, design and conduct analyses to identify actionable insight, effectively communicate recommendations in writing and in presentations to a variety of audiences, design improvement strategies and initiatives, and support implementation of new business practices, information management tools, etc.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to list ALL responsibilities or qualifications of the job.

Responsibilities include:

• Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, capital planning/forecasting, system planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
• Plan, design, and implement operations and maintenance optimization and capital planning and renewal strategies for water, wastewater, and/or stormwater for utilities
• Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition assessment/inspection databases, capacity assessment/hydraulic modeling, etc.
• Perform services on-site or off-site to support client staff in performing their day-to-day activities, such as planning/scheduling, condition assessment, capacity assessment, contractor management, etc.
• Design and implement analytics and dashboard platforms
• Perform project management on concurrent projects ranging from small to large, complex projects and successfully deliver these on time and on budget. Plan and designate project resources, prepare budgets, monitor progress, and keep clients and internal staff informed throughout the duration of the project
• Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy
• Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost-effective solutions. Participate in business development activities such as client engagement, proposal writing, and presentations
• Work in a fast-paced environment with oversight from the Regional Director. Take direction from and proactively communicate to multiple internal stakeholders.
• Collaborate regarding internal strategic business planning and lead or support internal strategic initiatives
• Supervise, delegate, and oversee work of early- to mid-career staff
• Periodic travel required
• Perform other related duties as necessary or assigned

Minimum Qualifications

• Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline such as environmental science/management, or equivalent experience
• Minimum of 8 years of experience as a management consultant in a Pacific Northwest A/E firm with a focus on water, wastewater, or stormwater systems
• Advanced proficiency in infrastructure management and asset management consulting services
• Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
• Established network of professional contacts in utility field within the Pacific Northwest region, particularly Seattle-metro, including local engineering firms and infrastructure clients
• Proven ability to establish and grow client base
• Strong written and verbal communication skills
• Enthusiasm, professionalism, creativity, and strong interpersonal skills
• Outstanding critical thinking skills
• Must be detail-oriented and able to prioritize, multitask, and organize complex projects
• Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
• Ability to periodically travel to utilities across the region or country

Preferred Qualifications

• Master’s degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
• Licensed professional engineer (PE) in the State of Washington or Oregon
• Experience in environmental regulatory space
• Certification in Asset Management
• Certified Project Management Professional (PMP)
• Certified GIS Professional
• Experience or interest in growing into airport, transit, transportation, or other physical infrastructure intensive sectors

Required software proficiencies include:

• Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)
• Must be proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel

Preferred software proficiencies include:

• Microsoft specialized applications (Access,Power Query, PowerPivot, Visio, Project)
• Writing queries and joining tables within Microsoft Access or similar SQL environment
• ESRI ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
• Esri Apps including Workforce, Survey123, Collector, etc.
• Understanding of industry software such as Trimble Cityworks, Central Square’s Lucity, Infor/Hansen, IBM Maximo, InfoAsset Planner, hydraulic and hydrological modeling, CCTV, FOG, Fleet, etc.
• Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.

Supervisory Responsibilities

This position will include supervision of personnel in the PNW.

Travel

There is potential travel of approximately 15% consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel that may be required out of state.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office with their supervisor. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Blue Cypress is seeking a Utility Management Services (UMS) Regional Director to support current projects and facilitate the expansion of our utility management consulting services group in the Pacific Northwest. This position will work closely with our existing UMS staff in Seattle, Atlanta, and Cincinnati, seeking to expand the current project work we are currently conducting with a number of clients in the PNW, win work with new clients, expand our services, and facilitate career development of staff. It is our intent to continue growing our presence in the Seattle area and to continue supporting our clients in the region. As an integral part of our business development and technical team, the UMS Regional Director will manage client projects, lead/mentor early- and mid-career staff, develop and maintain client relationships, and lead business development activities. The ideal candidate has a minimum of 15 years of experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. The successful candidate will have a strong professional network within the Seattle metro-area and a technical focus on water, wastewater, and/or stormwater systems or management of transportation systems (transit, highway, airport). This candidate must have a successful track record of leadership and mentorship, delivering projects on time and on budget, developing and maintaining client relationships, managing complex projects, leading business development activities, and working closely with a team made up of supervisor and peers. They should thrive in a fast-paced environment and exemplify Blue Cypress's values: Collaboration, Strategic Development, and Improvement-Oriented Growth.

This person will be expected to develop and lead these potential types of projects for clients: conduct strategic planning efforts, perform operational assessments, lead business transformation projects, examine the effectiveness of information management tools and the data generated, design and conduct analyses to identify actionable insight, effectively communicate recommendations in writing and in presentations to a variety of audiences, design improvement strategies and initiatives, and support implementation of new business practices, information management tools, etc.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to list ALL responsibilities or qualifications of the job.

Responsibilities include:

• Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, master planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
• Plan, design, and implement operations and maintenance optimization and capital renewal strategies for water, wastewater, and/or stormwater for utilities or transportation systems (transit, highway, airport) .
• Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition inspection databases, capacity assessment/hydraulic modeling, etc.
• Perform services on-site or off-site to support client staff in performing their day-to-day activities, such as planning/scheduling, condition assessment, capacity assessment, contractor management, etc.
• Perform project management on concurrent large, complex projects and successfully deliver these on time and on budget. Plan and designate project resources, prepare budgets, monitor progress, and keep clients and internal staff informed throughout the duration of the project.
• Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews.
• Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Lead business development activities such as client engagement, proposal writing, and presentations.
• Be accountable for Pacific Northwest UMS related operations metrics such as utilization, workload management, accuracy of timesheets and expense reports, and other metrics as assigned.
• Work in a fast-paced environment with oversight from the UMS Director. Take direction from and proactively communicate to multiple internal stakeholders.
• Collaborate regarding internal strategic business planning and lead or support internal strategic initiatives
• Be responsible for developing business development strategies in collaboration with the UMS Director and the Marketing & Business Development Manager. Be responsible for implementation including identifying leads, making decisions on pursuits and related investments, and the quality of proposals.
• Supervise, delegate, and oversee work of early- and mid-career staff
• Mentor early-, mid-, and senior-career staff including
• Giving timely, constructive feedback
• Being responsible for professional development planning
• Maintain and promote Blue Cypress culture
• Implement and promote Blue Cypress policies, processes, and procedures
• Periodic travel required
• Perform other related duties as necessary or assigned

Minimum Qualifications

• Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
• Minimum of 15 years of experience primarily as an engineering consultant in a Pacific Northwest A/E firm; public sector experience also valued. Focus on water, wastewater or stormwater systems or transportation systems (transit, highway, airport).
• Advanced proficiency in utility management and asset management consulting services
• Demonstrated strong project management skills with ability to effectively manage collaborative teams with concurrent projects and deadlines
• Established network of professional contacts in utility field within the Pacific Northwest region, particularly Seattle-metro, including local engineering firms and utility clients
• Proven ability to establish and grow client base
• Strong written and verbal communication skills
• Enthusiasm, professionalism, creativity, and strong interpersonal skills
• Ability to receive and act upon constructive feedback
• Outstanding critical thinking skills
• Must be detail-oriented and able to prioritize, multitask, and organize complex projects
• Strong interest in local government and public agency operations and management, utility management, and asset management consulting services
• Ability to periodically travel to utilities across the region or country

Preferred Qualifications

• Master's degree in engineering, public administration, business administration, environmental science, or other technical graduate science degree
• Licensed professional engineer (PE) in the State of Washington or Oregon
• Experience in environmental regulatory space
• Certification in Asset Management
• Certified Project Management Professional (PMP)

Required software proficiencies include:

• Microsoft Office applications (Excel, Word, Outlook, PowerPoint, OneNote, Sharepoint)

Preferred software proficiencies include:

• Microsoft specialized applications (Access, Power Query, PowerPivot, Visio, Project)
• Proficient in creating pivot tables, pivot charts, writing formulas (e.g., performing v-lookups) within Microsoft Excel
• Writing queries and joining tables within Microsoft Access or similar SQL environment
• Esri ArcGIS ArcMap and/or Pro and various extensions such as Spatial Analyst
• Esri Apps including Workforce, Survey123, Collector, etc.
• Understanding of industry software such as Azteca Cityworks, Central Square's Lucity, Infor/Hansen, IBM Maximo, Granite, Linko, etc.
• Understanding of data warehouse and business intelligence tools such as Tableau, Qlik, Power BI, etc.

Supervisory Responsibilities:

• This position will include supervision of personnel.

Travel:

• There is potential travel of approximately 25%, consisting primarily of travel within the local Metropolitan Area (e.g. driving to client sites, attending meetings/conferences, etc.) with some travel that may be required out of state.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This is a hybrid position (in office/remote). We offer a telecommute option to work once a week from the office, with a minimum of 6 times per month at the office, and the remainder of the time to work from home. If desired, employees may work up to every day in the office instead of at home. During onboarding, new hires may be required to work more frequently in-person at the office. While in the office, the employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Smoking and vaping shall be prohibited in all enclosed areas within the workplace.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Installing modifications to aircraft electronic systems
• Performing micro-miniature module repair on computer circuit cards
• Performing electrical diagnostics
• Reading electrical system diagrams
• Repairing and maintaining power generators and electric motors
• Performing scheduled maintenance and corrosion control